Home Delivery Guide

Home Delivery Guide

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Place Your Hold 1. Log into your library account with your library card number and PIN. 2. Search for the item you would like to place on hold, then click the “Place Hold” button.

3. Select “Home Delivery” from the dropdown menu, then click “Place Hold(s).”

4. Once your hold becomes available, you will be notified by email or phone.

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Schedule Your Home Delivery 1. From your hold notification email/text or the Home Delivery webpage, press “Schedule A Delivery.”

2. The link will take you to a calendar. Dates with a blue dot below them are days in which delivery is available. Click on the appointment time that works best for you.

3. Sign in with your library card number and PIN to complete your booking.

4. Fill out the details to confirm your booking, then click confirm. You will receive a confirmation page and email.

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Manage Your Appointment 1. From your booking confirmation email or the Home Delivery webpage, press “Manage Appointment.”

2. Enter the last name the appointment is listed under and the appointment reference number, then click GO. 3. To cancel, simply click on “Cancel Appointment.”

Note, please give home delivery staff 24-hours notice if cancelling an appointment.

Need Help?

317-770-3230 homedelivery@hamiltoneastpl.org www.hamiltoneastpl.org/services/homebounddelivery/ 3