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SUMMER’S STRENGTH AND STRUGGLES
Welcome to the September edition. If you jetted off during July or August, I hope you returned refreshed and raring to go. If you didn’t, given that sunshine hours were above average in July and, at the time of writing, we have just emerged from our fourth heatwave of the year, with temperatures well above seasonal averages according to the Met Office, then hopefully you at least managed to soak up some rays locally or enjoyed some long, leisurely evenings outdoors.
September brings that subtle shift in the air – a hint of autumn creeping in, even as summer lingers – with full focus and energy directed towards the final months of the year.
If you were fortunate enough to take time off – perhaps you switched off completely – then you may have missed some intriguing news stories from the automotive arena. Thankfully, we’ve researched, rounded up and are ready to reveal the headlines:
The Society of Motor Manufacturers and Traders (SMMT) revealed that July saw a decline in the new car market, with passenger registrations falling 5.0% to 140,154 units – the weakest July since 2022. LCVs weren’t immune either, with a 12.1% drop in registrations during the first half of 2025 –what do you think is weighing on individuals’ or businesses’ decisions to buy or lease?
The SMMT also revealed that UK vehicle production is under pressure, with output projected to fall 15% in 2025 to just 755,000 units. That said, the organisation believes this will reverse into 6.4% growth in 2026. Amid this backdrop, The Times reported that Tesla has taken bold steps to stimulate demand, slashing UK lease prices by up to 40% in response to a 60% drop in sales. The Model 3, for example, is now available for just £252 a month, down from £600–£700.
Speaking of competition, Chinese EV manufacturers, like BYD, are making significant inroads in the UK. Again, according to SMMT, BYD sales quadrupled year-on-year to reach 3,200. This will be an intriguing one to follow, with VMs awaiting clarity on which models will be eligible for subsidies of up to £3,750 under a new government scheme – Chinese carmakers will not qualify. In the more intimate surroundings of the aftermarket, PMF is the ideal place to catch up, absorb and learn from the latest news, interviews, business and trend insights, products and technical information.
In this issue, I am delighted to welcome Melksham Motor Spares and share an interview that took place before the summer recess. I spent several hours with Alison Cook and Phil Dodd, both of whom donated quality time to give me a candid history lesson, provide a detailed behind-the-scenes tour, introduce me to the staff and delivered enough material for two – if not three – issues.
Among the many interesting soundbites, Alison revealed how close the business was to going bust – but it is now flourishing.
In an extract taken from the piece (starting on page 12): The turnaround years were brutal. At the time MMS had four sites: first, a loss-making branch in Swindon was closed, and later the original Melksham shop was sold to raise funds – consolidating the business into two sites: its current Melksham Head Office and second site in Frome, Somerset.
Phil had to stand in front of staff – some twice his age – to tell them their branch was closing: “That was one of the hardest days of my life,” he said. “Some were in tears. But if we didn’t make the call, we’d have lost everything.”
Alison added: “In 2002, we were three months from going bust – that’s how bad it was. Staff knew the reality, but they stuck with us.”
Suppliers rallied too; they extended terms, even taking part-payments to keep the supply chain moving: “We never forgot that,” Alison said.
I am grateful to both Phil and Alison for giving me their precious time, and I hope they – and you, of course – enjoy the write-up.
Enjoy the issue, have a great month and catch up in October.
Tom Henman Editor
The publishers and editor do not necessarily agree with the views expressed by contributors, nor do they accept responsibility for any errors of translation in the subject matter in this publication.
LKQ Euro Car Parts has partnered with Apprenticeship Central to address the skills shortage in the trade.
A1 AUTOMOTIVE GROUP WELCOMES NEW MEMBERS
A1 Automotive Group has welcomed a wave of new motor factors to its network, a milestone that has been hailed as “strengthening our collective voice”.
A1 believes the steady increase in membership enquiries reflects its reputation for “delivering genuine value, fostering true collaboration and creating tangible opportunities”. Furthermore, the members’ arrival complements the motor factor’s mission to unite independent businesses.
The new members are: All Parts Automotive (Camberley and Portsmouth), Auto Pep Car Parts (Glossop), Car Parts Now (Wakefield), David Vincent Ltd
(Dorchester), Ludify Automotive (Evesham), Parts+Stornoway (Isle of Lewis), Roadrunner (Wolverhampton), Stetchford Auto Spares (Birmingham), and Titan Motor Factors (Bristol, Boston and Weston-Super-Mare).
A1 Managing Director, Simon Salloway, said: “Every new member strengthens our collective voice and expands the opportunities available to us all. At A1, we don’t just grow in numbers; we grow in capability, in reach and in resilience. Together, we’re proving that collaboration isn’t just a strategy, it is our greatest competitive advantage.”
AAG UK AND IRELAND REVEALS LATEST ACQUISITION
Alliance Automotive Group UK and Ireland has acquired Leicester Auto Parts. In a statement, AAG said it was “excited to welcome their excellent counter team, who have over 100 years of combined car parts knowledge, as well as long-serving delivery drivers and office staff who over 25 years of service, to the AAG family”.
GSF REWARDS TOP BRANCH MANAGER WITH KEYS TO SUPERCAR!
GSF Car Parts has honoured one of its top branch managers with the opportunity to enjoy a Ferrari 296 GTS supercar for a weekend.
The prize formed part of an internal competition which challenged all GSF branch managers to deliver the highest sales growth during the first half of the
year. The Ferrari, belonging to GSF Executive Chairman, Sukhpal Ahluwalia, was presented to Nick Fogg from GSF Heathrow as the branch manager who delivered the highest sales.
The team at GSF Heathrow more than doubled sales year-on-year between January and June.
Nick said: “It feels amazing for me and the branch to be recognised for our performance this year. It hasn’t come easy, and I am immensely proud of my team for overcoming many hurdles to achieve the highest rate of growth in the business. It is an incredible achievement.
“The commitment I see each day is inspiring. We have a brilliant mix of individuals who all bring energy, dedication and passion to deliver the best in class for our customers.”
NEWS
LKQ EURO CAR PARTS PARTNERS
WITH SPECIALIST TO BRING FRESH TALENT INTO THE AFTERMARKET
LKQ Euro Car Parts has partnered with Apprenticeship Central, an apprentice recruitment and retention specialist, to help workshops address the automotive skills shortage.
Apprenticeship Central works with businesses nationwide to identify, place and retain high-calibre apprenticeship candidates. The new partnership invites members of 1TEC Auto Hub – the LKQ-led workshop network concept – to access Apprenticeship Central’s RECRUIT programme, which offers support throughout the entire recruitment process.
This includes facilitating connections with prospective candidates through schools and colleges and showcasing what a career in the automotive sector can offer. Workshops that take part can also benefit
from assistance in managing apprenticeship administration, government funding, liaison with training providers and college enrolment.
Available initially to 1TEC Auto Hub members, the curriculum will be rolled out more widely to LKQ Euro Car Parts customers in the coming months.
LKQ Euro Car Parts B2B Director, Matt Robinson, said: “The skills shortage is widely cited as one of the biggest challenges facing the independent aftermarket, but for
DENSO’S ANNUAL GOLF DAY PROVES A HIT
DENSO combined a day of golf on the renowned Belfry PGA National Course with a James Bond-themed dinner to entertain key customers and invited guests.
The event was hosted by long-time DENSO stalwart, Nigel Cole, and featured both individual and team competitions, along with prizes for nearest the pin and longest drive.
DENSO UK and Eire Sales Manager, Kevin Peacocke, said: “Our annual golf day provides us with a highly enjoyable event, during which we can both spend significant time with, as well as show our appreciation for, our valued customers from across the UK and Ireland. To combine on-course competition with evening relaxation makes it even better.
workshops themselves to try and address it independently would be a huge drain on time and resources – time that could be spent in the workshop supporting customers.
“No single business – no matter how large – can tackle the aftermarket’s biggest hurdles alone. Collaboration is key, which is why we’re leveraging the power of partnerships to provide garages with the tools, resources and insight they need to invest effectively in new talent and help drive the sector’s continued evolution.”
“We always like to theme the evening’s entertainment – and who doesn’t enjoy a Bond movie? The theme proved to be a hit – forgive the pun! – and was enthusiastically embraced by all. It’s also the time during which we reveal the winners and hand out the prizes, so it was great to share the results and see many of our guests on the edge of their seats, in eager anticipation!”
This year’s four-ball competition was won by Dave Burgess (DB Autoconsultancy), Mark Blighton (MJB Motor Service) and Ronnie Cross (DENSO), with Dave also taking the individual title. Paul Westwood(Autoparts UK Dundee) finished runner-up. Winners received £100 Belfry Pro-Shop vouchers.
Additional prizes went to Nick Finch (FPS), Tristan Seal (APD) and Dave Burgess for nearest the pin, with Nick also taking the longest drive award. The “most enthusiastic drive” prize went to Chris Heaton (Merlin Diesel).
BEN CELEBRATES 120 YEARS OF SERVING THE AUTOMOTIVE FAMILY
Automotive industry charity Ben has marked 120 years of support for automotive people and their families.
For over a century, Ben has been a lifeline to thousands of people across the industry, offering support for life. In line with this milestone, the charity has entered the next phase of its “strategic transformation”.
The charity’s three main goals over the next five years are to treble charitable impact, increase awareness of Ben to 25% of those working in the industry and double income through fundraising.
SINGLE-FOCUSED CHARITY
Ben has also revealed a new vision statement: An automotive family that thinks well, feels well, lives well and works well.
As part of Ben’s renewed direction is a mission to provide health and wellbeing support for life for automotive people and their family dependents, partner with automotive employers to build a resilient and motivated workforce, and champion and influence positive changes for the automotive industry and its people.
Back in 2023, Ben announced its decision to transfer its care and retirement village to suitable alternative operators and become a “single-focused charity”, supporting the growing health and wellbeing needs of automotive people. Since the launch of Ben’s previous
strategic plan in 2018, demand for Ben’s health and wellbeing services has “grown significantly”. The charity believes its insights suggest that the health and wellbeing needs of automotive industry people are vast and unmet – a key driver for Ben’s Board of Trustees to move in this strategic direction.
TIME FOR REFLECTION
Ben CEO, Rachel Clift, said: “Our 120th birthday has been a time to reflect on the incredible impact Ben has had over the years, as well as taking time to look ahead. We’re embracing the road ahead with ambition and purpose, launching a future vision that will empower our automotive family to live their best lives. This is about driving a new era of health and wellbeing across our industry, focusing on the growing health and wellbeing needs of those who work (or have worked) in the automotive industry and their families.
“We have committed to significantly scaling our health and wellbeing services over the next five to 10 years, enhancing our preventative support and continuing to provide responsive support. Our care and village services were an integral and valued part of Ben for over 70 years; however, our future now focuses on the health and wellbeing needs of our automotive family.
“As we look ahead, we will continue to work closely with employers, partners and industry leaders to ensure the health and wellbeing of automotive workers remains a shared priority. We all have a responsibility to look after each other, our automotive family, so that we can create a strong, resilient industry ready for the future.”
Movers & Shakers
PMF introduces this month’s movers and shakers, as they begin a new stage of their career.
Ring Automotive has announced that Nick Davy will take over the role of managing director, following Andy Gratton’s decision to step down from the position. Nick, formerly the operations director and part of the company for
RING AUTOMOTIVE
four years, said he was “honoured” to be presented with the opportunity and paid tribute to his predecessor.
He said: “Ring is a business with great people, strong values and a clear ambition for the future. I look forward to building on the solid foundations Andy has established and working closely with our customers, partners and team to continue our growth and evolution.”
AUTOWAVE
Autowave has welcomed Steve McDonald and Connor Roberts to its technical support department. They join recent recruit Giovanni De Pietro –regional sales executive – as the leading provider of car keys and programming equipment continues to strengthen its team.
Steve, a seasoned master technician with nearly four decades of hands-on experience – 25 years working with Škoda – brings an understanding from the garage floor to Autowave’s customer service team. Connor, meanwhile, arrives at Autowave with an IT background so brings “different but equally important skills” to Steve. Well-versed in translating technical jargon into clear, customer-friendly guidance, this will be vital when addressing queries from Autowave’s customers. Switching to the sales department, Giovanni is seen as instrumental in growing Autowave’s reach. Having joined six months ago, complementing the existing sales force, Giovanni brings “energy, structure and a results-driven mindset”.
Nick is credited with driving improvements in supply chain performance, operational efficiency, product quality and customer service.
In his farewell statement, Andy described his successor as an “outstanding leader” – he added: “I’m incredibly proud of everything we’ve achieved during my time at
Ring. It’s been a privilege to work with such a passionate and committed team. We have built a talented leadership group that is ready to take the business forward. Nick is an outstanding leader who knows Ring inside and out, and I’m confident he’ll continue to drive the company forward.”
To connect with Nick on LinkedIn,
KYB UK
Scott Maclean has been named KYB UK’s new business manager. In the role, Scott will be looking after customers across the North of England and Scotland.
With over a decade of experience in the CV sector, Scott most recently held the role of business development manager at bilstein group, where he led the development of effective sales and marketing strategies and managed a portfolio of 200 accounts before joining KYB.
KYB UK Senior Sales Manager, Romin Nassiri, said: “We’re really pleased to have Scott on board. He brings with him a wealth of customer-facing experience and a strong track record of success. These skills align with our business goals of growth and expansion for the years ahead.”
Scott added: “I’d like to thank KYB for the opportunity to join such a well-respected company, known not just for the quality of its products, but for the strength of its people and the value and support it brings to its customers.
“Having worked in the CV sector, transitioning into passenger car is a new challenge I’m excited to take on. I’m really eager to learn, grow and develop in this space.”
MELKSHAM MOTOR SPARES OVERCOMES ADVERSITY TO PROSPERITY
Editor, Tom Henman, recently visited Melksham Motor Spares (MMS). Managing Director, Phil Dodd, and Finance Director, Alison Cook, have steered the business through near-disaster, seismic industry change and fierce competition. Their journey is one of resilience, reinvention, and a partnership forged under extraordinary pressure. It’s a story that, perhaps, many in the trade will recognise in parts of their own careers.
Founded 57 years ago by Bryan and Mary Mattock, MMS has both survived and thrived by adapting –from the front-counter days of cash and paper catalogues to today’s era of realtime stock tracking, investing in training facilities and acclimatising to AI.
For the last 24 years, Phil and Alison have been the driving force, guiding this independent factor from the brink of collapse to a position of stability, profitability and exciting long-term prospects.
ROOTS THAT RUN DEEP
Before there were vans donned in fleet livery and stock systems that updated in real time, there was a small shop in Melksham with shelves of parts and handwritten invoices – but an unspoken rule that the customer always came first. That was ingrained from day one.
Bryan and Mary built the business on straightforward principles: be honest, deliver quickly and don’t promise what you can’t provide.
“It sounds simple,” said Phil, “but it’s amazing how many businesses get those basics wrong.”
Phil, still at school, saw first-hand how this word-of-mouth reputation grew: “People came back not because we were cheapest, but because they knew they could trust us. If Bryan and Mary said we’d have it ready by Friday, we’d have it ready by Thursday.”
FROM SATURDAY JOB TO MANAGING DIRECTOR
Phil took a Saturday job at MMS aged just 15. It wasn’t just a way to earn pocket money; it was his introduction to the rhythm and pressure of a busy parts counter.
He recalled: “It was a baptism of fire. The queue would be out the door, phones ringing, delivery drivers waiting. You had to think on your feet.”
By 19, he was running the counter, by 20 in telesales, and by 25, appointed managing director. “I’ve never worked anywhere else,” he said. “This business is all I know – and I’ve done every job in it.”
That breadth of experience has proved invaluable: “I can walk into the warehouse and spot where something’s not right. I know how busy we are with how the phones are ringing. It’s because I’ve been there and understand it.”
AN ACCOUNTANT WALKS INTO A MOTOR FACTOR
Alison’s background couldn’t have been more different. An accountant by trade, she had worked with MMS for years as an external adviser before joining full-time in 2001, when Mary needed extra accounting help. Her timing was pivotal to MMS’ future because the accounts were behind, and cash flow was critical. Alison said: “When I arrived, Phil said: ‘I know we’re in a hole – I just need to know how deep it is.’”
The answer was stark: without urgent action, the business had just months before going bust. Bryan and Mary along with their son, Julian, stepped in with personal savings, but more radical surgery was needed. Thrown into the day-to-day, Alison found herself answering phones: “It was often: ‘Can I speak to one of the guys?’, and I’d have to say: ‘They’re busy – I can help you.’ I didn’t know the first thing about parts back then, but I learned quickly.”
Her role didn’t stop at the desk either: “I was picking orders, delivering parts –whatever needed doing. It meant I saw how all the pieces fit together, not just the numbers.”
LOYALTY THAT LASTS
The turnaround years were brutal. At the time MMS had four sites: first, a lossmaking branch in Swindon was closed, and later the original Melksham shop was sold to raise funds – consolidating the business into two sites: its current Melksham head office and second site in Frome, Somerset. Phil had to stand in front of staff – some twice his age – to tell them their branch was closing: “That was one of the hardest days of my life,” he said. “Some were in tears. But if we didn’t make the call, we’d have lost everything.” Alison added: “In 2002, we were three months from going bust – that’s how bad it was. Staff knew the reality, but they stuck with us.”
Suppliers rallied too; they extended terms, even taking part-payments to keep the supply chain moving: “We never forgot that,” Alison said.
Today, that loyalty remains. Staff longservice awards are common, and many of those who stood with us over 20 years ago are still there: “We’re still here because our staff had faith in us. Our staff are the lifeblood of MMS – from delivery drivers, parts advisors, telesales and warehouse staff,” Phil said.
WORKING WITH CUSTOMERS, NOT JUST FOR THEM
One thing that kept MMS afloat was the transparency Phil took to customers: “I went out and told key customers exactly what was happening – I told them straight,” he said. “It could have gone either way, but most respected it. Some even doubled their orders to help us through.”
That closeness has paid off ever since. When customers have problems – whether it’s a rejected warranty, urgent delivery, pricing issue or a demand for training –Phil and Alison ensure steps are taken to cement that trust.
Phil said: “We’ve had situations where we’ve driven out personally to get someone back on the road, even out of hours. It’s not scalable, of course, but those gestures are the kind of things people remember.”
THE POWER OF IDENTITY
Part of the GAU since 2022, Melksham has a long history of switching when the fit isn’t right – from FSG affiliation and FSB Bureau to UAN, then to PDP, and eventually back into GAU. Phil explained: “The buying group should always be a part of supporting our vision.”
MMS chooses carefully when it comes to stocking own-brand versus big-name parts: “We know our customers,” Alison said. “Some want LuK or Textar every time; others are open to alternatives. The trick is matching the right part to the right customer.”
That agility shows in key moments, like a recent air conditioning gas promotion: £10,000 of sales in a day without even holding stock at the start: “That’s the advantage of being able to react quickly to any given opportunity.”
INVESTING IN THE FUTURE
With a shortage of skilled technicians, MMS opened its on-site Melksham Motor Spares Training Academy, in partnership with the Skills and Education Group. Offering over 27 accredited courses which range from EV, air conditioning, becoming a master tech to MOT tester training and MOT refresher training, alongside bespoke courses for clients — including one for a leasing company’s call-centre staff to help them better understand vehicle issues.
Phil summarised MMS’ goal for the training academy: “Our vision is, if we can help support and train our customers, then they will have the additional tools to stay busy. It broadens our reach and strengthens our relationships with them.”
SERVICE ABOVE ALL
For Phil and Alison, another key aspect of strong partnerships is consistency: “It’s not glamorous,” Phil said. “It means our phones are answered quickly, the correct quality part is supplied and delivered right the first time, and sticking to our word.”
This attention to detail has created multi-generational relationships. “We’ve got garages where the sons and grandsonsof original customers are still with us,” Alison said. “They’ll say: ‘You used to supply my dad… or my granddad!’ That’s when you know you’ve done something right.”
TECHNOLOGY: TOOL AND THREAT
The automated purchasing system that MMS has installed has streamlined operations, but AI is approached with caution, given the factor’s stance on cybersecurity.
Alison said: “AI is here to stay, but we’re cautious about using tools, like large language models, until we’re confident staff know how to use it safely, ethically and securely.”
Cybersecurity, MMS believes, is now potentially a bigger threat than any competitor: “A phishing email can cripple a business,” Phil warned, “which is why staff awareness and training is vital, and any lapse is addressed immediately.”
LOOKING AHEAD
After 24 years working side-by-side, Phil and Alison know each other’s rhythms: “Phil won’t bring me something until he’s joined all the dots. Otherwise, I’ll just fire a lot of questions at him,” Alison said, laughing. Phil, grinning, added: “We’re different, but the goal’s the same: keep the business moving forward.”
The pair revealed they’ve laughed, cried, argued and lost sleep, all for the future of MMS and its staff, and it is that responsibility that keeps their fire burning brightly.
Looking into the future, the plan is simple: keep evolving without losing sight of the basics Bryan and Mary built the business on: “We’ve come from a place where every penny counts,” Alison said. “That never leaves you. We’ll keep pushing forward – but on our terms.”
Phil, nodding, said: “This industry is now changing so quickly, so you can’t spend too much time standing still. You have to keep scanning the horizon to see what’s coming next and make sure you are ready for it.”
GLEN CALLUMASSOCIATES CALLS FOR CROSS-INDUSTRY TA LENTTO DRIVE INDUSTRY FORWARD
Electrification, digital transformation and sustainability are shaping the trade, according to the experts at Glen Callum Associates. Supporting over 41 million vehicles and contributing billions to the economy, the sector is dynamic but faces a pressing talent challenge. The recruitment specialist believes the sector needs fresh commercial, operational and strategic leaders – and needn’t be restricted to recruiting from within.
While traditionally perceived as conservative, the aftermarket is addressing supply chain resilience, EV readiness, shifting customer expectations and data-driven decisionmaking. This creates opportunities for experienced professionals from sectors, such as advanced manufacturing, logistics, retail, e-commerce, aerospace, fast-moving consumer goods (FMCG) and technology, to bring valuable expertise. Skills in lean production, automation, customer strategy, global supply chains, sustainability and ESG frameworks are particularly transferable.
At Glen Callum Associates, with 25 years of recruiting leadership talent into the aftermarket, it hears employers call for “fresh thinking and diverse insight”. Some of the most impactful leaders have come from outside the sector, proving that with strong onboarding and cultural alignment, crossindustry hires can deliver measurable results.
For more insights into this topic, Glen Callum Associates Director, Glen Shepherd, answered our questions:
supply chain and wider engineering sectors. These share key operational similarities with the aftermarket – including complex distribution channels, multi-tiered customer relationships and the critical importance of service, parts supply and product availability.
Take, for example, a recent successful placement from the agricultural aftermarket: the candidate had a deep understanding of equipment lifecycle support, stock optimisation and dealer network performance – all of which translated seamlessly into the demands of the automotive aftermarket. Their familiarity with a parts-driven business model meant they could hit the ground running while bringing in fresh ideas.
challenge legacy thinking and often accelerate innovation within aftermarket businesses.
How do you advise clients who are hesitant to consider candidates without direct aftermarket experience?
A Q
It’s not uncommon; there’s often a concern that without direct industry experience, a candidate might struggle to understand the sector’s nuances. However, part of our role as specialist recruiters is to help clients look beyond just industry familiarity and instead focus on transferable skills, mindset and personal characteristics that align with aftermarket success.
A Q
Which industries outside the aftermarket have you seen produce the most successful leadership transitions, and what makes those candidates stand out?
We’ve seen particularly strong leadership transitions into the automotive aftermarket from allied industries, such as the agricultural machinery aftermarket, the industrial
What makes these candidates stand out isn’t always a dramatic difference in personality or leadership style, but rather their relevance and alignment to the aftermarket’s pace, process and commercial rhythm. They’re used to working in environments where customer uptime is critical and where technical product knowledge is as important as commercial acumen.
Crucially, they bring valuable outside perspective – whether that’s from lean manufacturing principles in engineering, digital sales enablement from industrial supply chains or sustainability strategies from adjacent sectors. When paired with a solid onboarding and integration process, these leaders inject fresh energy,
We start by helping clients break down what drives performance in their roles –whether it’s commercial agility, technical credibility, operational leadership or strategic thinking – and then identify those attributes in candidates from outside sectors. Often, professionals from industries, like engineering, industrial distribution or even FMCG, have operated within similarly complex supply chains, margin-sensitive environments or customer-centric models.
What’s critical is drawing the parallels between the candidate’s experience and the key dynamics of the aftermarket; for example, a sales leader from the industrial sector may not know the terminology of the automotive aftermarket, but they’ll
understand channel strategy, distributor engagement and product availability – all core pillars of aftermarket business.
We also place heavy emphasis on personal qualities – adaptability, curiosity, resilience and a proactive learning mindset. Candidates who show a strong willingness to immerse themselves in the sector, backed by a proven track record of cross-sector success, often bring fresh perspectives and deliver standout results.
Ultimately, we encourage clients to balance sector knowledge with leadership potential. Some of the most transformative hires we’ve facilitated came from outside the aftermarket – not despite their different backgrounds, but because of the new thinking they brought. With the right support and onboarding, these candidates often exceed expectations.
What are the most in-demand leadership skills you are seeing from aftermarket employers right now?
Right now, the most sought-after leadership skill in the aftermarket is change management – and not just managing change but having the courage and conviction to drive it.
“What makes these candidates stand out isn’t always a dramatic difference in personality or leadership style, but rather their relevance and alignment to the aftermarket’s pace, process and commercial rhythm.”
restructure where needed, and embed a culture of agility and innovation.
We’re also seeing strong demand for leaders who can balance commercial sharpness with emotional intelligence. Whether it’s guiding a business through digital evolution, re-engineering a supply chain or entering new markets, leaders must combine business acumen with people-centric leadership. Those who can engage teams, manage resistance, and turn uncertainty into momentum are standing out.
Can you share an example of a senior hire from outside the sector who made a measurable impact?
models that were previously lacking.
The results have been tangible: in under 12 months, the business has shifted from a passive fulfilment model to a forward-thinking aftermarket organisation, with an expanding European footprint, improved customer retention, and doubledigit growth in strategic parts sales.
A Q A Q A Q
Shifts in vehicle technology, electrification, supply chain evolution, digitalisation and changing customer expectations are reshaping the landscape. In response, employers are seeking leaders who aren’t just reactive but proactive – those who can anticipate change, communicate it effectively, and rally teams behind a clear vision.
Successful leaders today must be ‘agents of transformation’ – with the strategic mindset to spot opportunities, the resilience to manage disruption and the interpersonal skills to take their people with them. It’s no longer enough to maintain business-as-usual; the aftermarket needs leaders who are bold enough to challenge legacy thinking,
A standout example is a recent senior hire we placed from an agricultural OEM background, where the individual had built an impressive pedigree in aftersales leadership. Although new to the automotive aftermarket, his deep understanding of complex machinery support, parts supply and dealer development made him an ideal candidate for a European-wide role in an automotive business looking to elevate its spares division.
He was brought in to transform what had been a reactive, replacement-led parts operation into a proactive, commercially focused aftermarket sales function.
Drawing on his experience from the agricultural sector –where uptime and preventative parts strategies are vital – he introduced structured sales pipelines, demand forecasting tools and customer engagement
What practical steps can aftermarket businesses take to make the onboarding smoother for leaders from other industries?
The most effective businesses strike a careful balance between structured support and strategic autonomy.
One of the key steps is to ensure that new leaders are given the freedom and authority to lead. These individuals are often brought in specifically to drive change, challenge legacy systems or bring in external best practices – so it’s vital they’re empowered to do just that. Micromanagement or rigid internal barriers can quickly dilute their impact.
Concurrently, providing clear context and cultural onboarding is essential. Senior hires from outside the sector benefit greatly from a structured introduction to the nuances of the aftermarket – whether it’s customer expectations, supply chain intricacies or the importance of product availability and speed of service. Shadowing internal teams, spending time with key customers or distributors, and engaging in knowledge-sharing sessions with aftermarket veterans can all help accelerate sector-specific understanding.
For
Callum
IAAF: WE’RE READYTO TACKLE CH ALLENGES AND SEIZE OPPORTUNITIES
We now support every area of a member’s business, not just through advocacy, but through active, solution-focused partnerships. Much of the work is driven by a deep sense of problem-solving, to understand a member’s problems and concerns and where the organisation can help solve them.
Against a backdrop of rising costs of running a business, we must continue to drive business standards upwards, promote the UK aftermarket’s right to repair, open up the industry to new people and ideas, create a better gender balance and, above all, make the biggest investment we can possibly make: in ourselves.
More than 160 people, in all areas of the aftermarket, have now taken part in IAAF training. Courses range from proactive parts sales and complaint handling to customer relationships and workplace awareness.
The training is designed to upskill businesses and individuals in the automotive aftermarket as part of our continued drive to raise standards.
Going forward, we will continue to push ahead with better connecting the entire aftermarket supply chain and challenge VMs with legislative non-compliance issues, such as freedoms afforded through legislation, notably Motor Vehicle Block Exemption Order (MV-BEO) and Vehicle
Type Approval legislation.
Our engagement with garages will continue at pace, which also benefits both motor factors and suppliers in the process, enabling much greater dialogue.
We will also seek to form new communities within the membership, addressing technical support and also ensuring a better gender balance within the aftermarket.
BRINGING MEMBERS TOGETHER
Members now have multiple opportunities to network with other members and we held no fewer than 10 membership gatherings at Automechanika Birmingham 2025. These included garage and main council meetings, along with hosting the Automechanika Birmingham Garage Awards 2025.
A standout highlight of the year so far was also the IAAF five-a-side football tournament, held at the Bet365 Stadium, home of Stoke City. This event demonstrated a changing focus of how we engage with the wider membership.
We brought members together for the IAAF Golf Day 2025 in August. Now, the countdown is on to the IAAF Conference and Dinner 2025, held at the DoubleTree Hilton, Milton Keynes on 4 December.
In part two of his PMF exclusive, IAAF Chief Executive, Mark Field, explains how the IAAF is evolving to meet modern challenges and bringing members together. He also honours the “army” of Federation volunteers.
HONOURING THE ARMY OF IAAF VOLUNTEERS
None of the work the IAAF does would be possible without the army of volunteers that support our many councils. This also includes our board members: IAAF President Kevin Kelly, Honorary Treasurer Lawrence Bleasdale, Craig McCracken and Richard Welland.
The Federation is also supported by Sue McKay as head of the CV section and Tina Drayson, head of the garage section.
Member Liaison Officer, Angela Neale, and IAAF Technical Director, Neil Pattemore, form an invaluable part of the team, working hard on our behalf on a daily basis. There are now more than 60 representatives from the membership playing an active part in councils and communities, and we will continue to support their involvement, and we thank them enormously for their support.
For more information about the IAAF, www.rdr.link/FAT007
PRICE OR QUALITY: THE ENDLESS DEBATE
TIM BENSON
OLDFIELDS GARAGE OWNER
ATell us what you think via #PMFCounterView on LinkedIn or e-mail pmf@hamerville co.uk
t Oldfields, we will always lean towards service and quality over price. Not because we are naive to economics, but because we have learned, sometimes the hard way, that cutting corners to save a few quid often ends up costing more. In time, in trust, and in reputation.
There is a lot of noise in the aftermarket about value these days, but value is not just about the invoice total. It is about how the part fits the first time. It’s about the call you get back within the hour. It is about having confidence that if something does go wrong, and let us be honest, sometimes it does, someone has your back. That is why for us, loyalty is a two-way partnership.
This is where garages have never had it better. Over the last few years, garage concepts have shown that the doors are open for us to engage directly with OEM suppliers. The middle layers that once insulated manufacturers from the workshop floor are being peeled back. That means we can build relationships up and down the supply chain – not just with our reps, but with technical teams, logistics contacts and product development. It is no longer about just ordering a part; it is about knowing the person behind the part, and them knowing what we need to get the job done right.
That only works, though, when quality is a given. We will always prefer to wait a day for the right component than rush to fit the wrong one just to get the job out. It is not just about the money; it is about the call-backs, the wasted hours and the uncomfortable conversations with customers. Once you have been down that road a few times, you realise that the short-term saving is not worth the long-term pain. Our reputation is built on doing it once and doing it right – and for that, quality cannot be optional.
Unfortunately, not all factors are set up to support that approach. Stock profiles can sometimes push garages towards sub-OE or white-box alternatives because that is what is on the shelf. Availability is not an excuse for compromising standards, however, and we believe that if it means holding a car over or calling in favours to get the right bit, that is exactly what we will do. We are not in the game of gambling with customer satisfaction. There is always room for a good deal. We are not shy about negotiating, and we absolutely believe in working with suppliers who recognise our loyalty with fair pricing, but the conversation starts with trust, not a discount. We want partners who understand that what we are doing here matters.
SANJIV SHAH CAR SPARES FACTORS OWNER
What matters more when buying: rock-bottom prices or rock-solid service? At Car Spares Factors, we’ve spent nearly five decades serving garage owners, fleet managers and mobile mechanics across North London, Hertfordshire, Essex and Middlesex, and we’ve learned something simple but powerful: value isn’t about being the cheapest, it’s about being the most reliable.
That’s why we’ve built our business around stocking quality parts at fair prices and backing them up with service our customers can count on. When a car’s up on a ramp and waiting for a critical part, delays and errors aren’t just frustrating – they’re expensive. That’s why our customers come back to us. They know they’ll get the right part, fast, and if something goes wrong, we’ll sort it. No passing the buck. No hold music. Support from a team of human beings who understand the pressures of the job.
Whether our customers are calling to double-check a fitment or need technical backup, our job is to keep their operation moving. That’s the difference between a one-off supplier and a long-term partner.
We all love a deal, but what’s the point if the part fails after a week or takes days to arrive? That’s where many buyers are rethinking their habits. The lowest price might look attractive, but if it means downtime, returns or customer complaints, it costs far more in the long run.
We focus on providing reliable parts at competitive prices. It’s about striking the balance: fair prices backed by professionalgrade service and quality assurance. We only supply parts we trust from brands with proven track records.
There’s been a noticeable shift in buying habits across the trade. More and more garages, fleet managers and mobile mechanics are telling us they’re done with unreliable suppliers, even if they’re cheaper – why? Because they’ve had too many delays, incorrect items or poor customer service.
Availability has become crucial too; when time is money, no one wants to wait days for stock. That’s why we’ve invested in deep stock levels and responsive logistics. We’ve also made it easy to order from each of our branches, so our customers can get what they need, when they need it.
SIMPLY BRANDS REFLECTS ON A YEAR OF SUCCESSFOR ITS WIPER BLADE RANGE
Reflecting on the first 12 months of selling its own wiper blade range, described as a “year of success”, Simply Brands Business Development Manager, Sam Robinson, answers our questions.
From creating a wiper blade range of its own to developing wiper blade ranges for other businesses under its own label arm, Simply Brands is confident it has the product knowledge and experience for building a comprehensive wiper blade range for any business.
Developed and tested in the UK over a nine-month period, the front wiper blade range consists of both multi-fit flat blades and traditional conventional blades. Rear blades are also part of its portfolio.
Every blade comes in environmentally friendly carton packaging that, to assist with fitment, features QR codes on all packaging that will direct users to a wiper blade finder, as well as installation instructions.
A Q
With the MOT season approaching, how important is it for factors and workshops to stock a comprehensive wiper blade range, and how can Simply Brands support them during this peak period? It’s vitally important for factors to keep a healthy stock of wiper blades, no matter the season –whether that’s MOT or weather! We live in a country where the weather is unpredictable, yet it’s inevitable it’s going to rain at some point and for that, factors should be upselling blades as often as they can. If they want to use the MOT angle, then they should be educating their customers on wiper blades being a part of the MOT test and what testers will be looking out for.
This opens dialogue between the factor and customer, and it provides them with a more positive experience as the factor is sharing their knowledge.
In terms of what blades to stock, we have a competitively priced front wiper blade range that consists of both multi-fit flat blades and traditional conventional blades, covering the vast majority of the car parc.
The multi-fit flat blade offering covers 98% of the car parc and consists of 15 SKUs with eight OE fit adaptors that cover the 10 most popular OE arm types. This includes a retrofit hook adaptor to upgrade older vehicles to the latest flat blade technology.
The flat blade technology delivers perfect wiping pressure across the entire blade length, thanks to two precision cut steel rails, with a symmetrical spoiler reducing wind lift at high speeds. The rubber wiping element is made of a synthetic and natural rubber compound for an optimum blend of performance and durability.
The conventional blade range has 11 SKUs in lengths 280mm-700mm, and all are a metal vented frame design with a universal pre-attached adaptor to fit all hook wiper arms, as well as legacy side pin and 7mm bayonet wiper arms.
A Q
You mention that Simply Brands’ flat blade range covers 98% of the car parc – how has customer feedback been in terms of actual coverage and ease of fitment?
We’ve had fantastic feedback from our customers since we introduced this range to the aftermarket last year. Although the range has minimal references, it still covers the majority of the car parc. Customers have found it to
be an all-encompassing solution, not only meeting their needs for a premium quality product but also maximising efficiency.
In terms of the fitment, the attachments we include in the packaging are simple to understand, and we also include installation instructions in every pack, as well as a QR code to ensure the correct blade is selected, making the margin for error minuscule.
Rear blades often get overlooked –how has Simply Brands simplified nine-SKU solution for rear blades been received? What kind of results has the company seen in terms of sales or stock efficiency?
The beauty of our programme has been allowing people to stock rear blades as an ‘on the shelf’ item again with minimum fuss or inventory commitment. The nine SKUs replace more than 30 traditional ‘direct fit’ type blades, with an additional SKU launching in Q4 that covers over one million vehicles on UK roads and replaces another four direct fit SKUs.
Being able to easily stock this short range, as opposed to ordering in specialist parts, makes rear blade sales quicker and easier. It is a simple add-on recommendation when a customer is purchasing a set of front wipers.
Simply Brands’ own label programme has clearly been a big focus – what are the key advantages for businesses choosing to launch their own branded wiper blades through Simply Brands?
We believe the reason businesses secure our services is due to us offering a turnkey solution. We deliver the product, packaging, technical training and all important application data in TecDoc and MAM data formats for Europe and the UK.
We have a huge amount of expertise and knowledge when it comes to effectively managing the product range and keeping it up-to-date and relevant –our customers benefit from all that knowledge at no cost to themselves.
A Q A Q Q
designed, catalogued and delivered a full range of direct fit wiper blades containing over 100 SKUs – taking the project from initial enquiry to shipping product in just three months!
Simply Brands secured the licence for Invisible Glass wiper blades in Europe –how has this partnership influenced market penetration?
A Q
We launched into the market with a brand new technology fusing ceramic and silicone –this not only gives great wiping performance but applies a silicone and ceramic coating to the windscreen that helps water to bead up and run off the windscreen for improved visibility and longer wiper lifespan. Rather than simply replace existing wiper brands for factors and retailers, it’s opened up an additional sales channel and upsell opportunity. Carrying Invisible Glass Ceramic Silicone blades, alongside existing ranges, gives them a higher price point and margin opportunity and can be sold to the consumer by listing the various benefits – or demonstrating them, as the water repellence element can be activated and seen as soon as the wipers are installed. Ultimately, any opportunity for factors and retailers to increase their margins at the same time as delivering customers a better quality product is welcomed, and we’re now starting to see sales snowball and stockists talking to us about how they can prepare their sales team for the upcoming winter season.
A
We’re continuously exploring opportunities to enhance sustainability across all of our product lines, not just wipers. We have some interesting product development going on behind the scenes, looking at how we can reduce plastic connector waste and reduce complexity, as well as potential to increase the use of recycled materials in the production of product and packaging. Some of these are still in their early stages, but we’ll continue working on these and other initiatives that align with our vision for responsible product development.
To further assist, we offer low minimum order quantities and a fast turnaround. This was demonstrated recently where we
Environmental packaging and digital fitment tools, like QR codes, indicate that Simply Brands is thinking about the future – are there any other sustainable or digital initiatives that the company is working on for the wiper category?
Looking ahead to winter and beyond, what are the main trends or challenges you foresee in the wiper blade market, and how is Simply Brands preparing to meet them?
Q A
We’ve seen in recent years that customers are looking for ease more than anything. They want to get a wiper blade that’s easy to fit, easy to stock and still offers that premium quality that will ensure the blade has a long lifespan. I would say the biggest challenge lies in the ever-changing vehicle parc and the introductions of new connection types and blade lengths at OE level, which quickly become aftermarket requirements. Just sitting on a fixed product range only results in rapid deterioration of vehicle coverage and, ultimately, sales. To give an example, a multi-clip programme designed 10-years-ago could have covered 97% of new vehicles released at that time. Now, that would only cover 85% of new vehicles released in the last five years.
We’re constantly trying to stay ahead of new market trends and, in 2025 so far, we’ve introduced additional blade lengths, as well as tooled two new connector clips to maintain our coverage of even the most recent model vehicles. Again, this is a reason why customers choose us and stick with us – whether it be in their own brand or buying Simply Brands.
For more than four decades, Esprit has been at the forefront of windscreen repair technology. Now, the British manufacturer is unveiling its latest development – the Quantum Elite, an advanced injector system designed to deliver stronger, faster, and more reliable repairs, while remaining fully compatible with existing Esprit equipment.
Esprit’s original injector design, first launched in the 1980s, has long been a trusted tool for technicians. Simple, robust, and effective, it’s been a staple of repair workshops worldwide. Even with the introduction of a stainless-steel version in 2022, the injector’s core functionality hadn’t changed – but with more technicians entering the industry and customers demanding quicker, higherquality repairs, Esprit felt the time was right to upgrade. The result is the Quantum Elite.
BENEFITS OF THE QUANTUM ELITE
Vacuum and pressure technology: Resin penetrates deeper into cracks, producing clearer, stronger results with fewer repair cycles.
Quick and easy to use: Familiar to anyone who already uses Esprit systems, but now simpler and faster to operate
Reduced drilling: In many cases, drilling is unnecessary, thanks to the vacuum effect – lowering the risk of screen damage and making life easier for less experienced technicians.
Stainless steel construction: Built for durability
Professional finish: Sleek, professional design.
UPGRADE, UPSELL
The Quantum Elite works alongside existing Esprit bridges and accessories. That means workshops can upgrade their injector without investing in a full new kit.
For those new to Esprit, a complete Quantum Elite Kit is also available, containing everything required to complete 40 windscreen chip repairs, along with resin, the new injector and a bonnet cover to protect paintwork.
If customers prefer the original, Esprit confirmed that it will remain. Both the
plastic and stainless-steel versions will continue to be available, ensuring technicians can choose the system that best suits their needs.
ADDRESSING CONCERNS AROUND VACUUM SYSTEMS
Esprit acknowledged that some repairers are wary of vacuum-based systems – but it has solved this: the Quantum Elite retains full manual operation. The technician remains in control of pressure application, with the vacuum system working as an aid, not an automation.
SUPPORTING MOTOR FACTORS
Esprit is backing the launch with a full support package, including:
✔ Bulk pricing options
✔ Training support for your customers
✔ Co-branded marketing materials to help drive sales
For more information about Esprit, www.rdr.link/FAT009
With engine designs evolving and OEM specifications multiplying, selecting the correct oils and lubricants has become increasingly complex. Morris Lubricants is confident its updated Whatoil online tool simplifies this process.
FROM CLASSIC TOMODERN ENGINES: MORRIS LUBRICANTS’ DIGITAL SOLU
TIONTACKLESEXPANDING
LUBRICANTCOMPLEXITY
The days of ‘one oil to fit everything’ have gone. With the need to improve fuel efficiency, lower emissions and reduce service intervals, along with many different engine designs, the expanding number of OEM specifications is causing an increase in the number of oil and lubricant formulations and viscosities for passenger cars, according to the experts at Morris Lubricants, which is becoming more complicated as these different oil variants can make it difficult to know which oil is best to use in a vehicle.
Using the correct oils and lubricants is critical when servicing and maintaining passenger cars. Selecting the right product ensures operational efficiency of the engine, protection of aftertreatment devices, improved fuel efficiency and reduced emissions. It will also provide components with the optimum levels of protection between services, reducing the likelihood of annoying breakdowns, inconvenient downtime and costly repairs.
This is true for cars in warranty, out of warranty and cars over 15-years-old, reported Morris Lubricants. No matter how old a vehicle is – in warranty, out of warranty, low or high mileage – the use of the correct lubricant meeting the OEMs requirements is essential. The OEM performance level stated for that vehicle
will provide the highest level of protection and keep it out of the workshop and on the road, maximising the car’s life. With all these different specifications, viscosities and oil formulations, what is the correct oil to use?
ONLINE, UPDATED SOLUTION
Morris Lubricants has a solution… Earlier this year, the manufacturer, blender and distributor launched a significant update to its online oil, lubricant and functional fluid lookup tool Whatoil. This online tool is available 24 hours-a-day and helps the user find the correct oils, antifreeze coolants and functional fluids for a specific car using either a registration number or vehicle make and model.
Whilst retaining the features of the previous version, the new Whatoil online tool has been updated to make it easier for users:
✔ A mobile phone can be used to scan a vehicle registration number rather than having to type it in.
✔ Images of manufacturer brands and models when using the drop-down menus.
✔ Results show an example image of the chosen vehicle (Please note: the image is just a representation – the colour may be different from the actual vehicle).
✔ A registration number can be used to find the correct oil and lubricant requirements for classic cars.
These newly added features have been designed for car owners, fleet operators, technicians, maintenance professionals, motor factors and DIYers to find the correct specification of car oils, lubricants, and functional fluids. Whatoil will show the correct engine oil, gear and transmission oil, differential oil, brake fluid, antifreeze coolant and power steering fluid needed.
For more information about Morris Lubricants, www.rdr.link/FAT010
SILVER STREET MOTORS SUPPORTS ECOBAT BATTERY’S ‘TESTEVERYBATTERY’MESSAGE
Considering the demands that batteries are under, particularly in more modern vehicles, and that they remain the root cause of many roadside breakdowns, Ecobat Battery has long championed the ‘test every battery’ message, not only as a means of tackling the problems, but also as a profit opportunity for both workshops and motor factors.
One such independent workshop that has responded to this challenge is Silver Street Motors in Tiverton, an active customer with Motor Parts Direct.
At the beginning of the year, Silver Street Motors’ Steve Webber and MPD’s Tiverton Business Development Manager, Terry Back, met with Ecobat Battery’s Andy Waite to begin a trial to put the principle into action and prove that it was not only a valuable service to Steve’s customers but also the sales generator it promised.
The trial involved the provision of an Ecobat Battery EBT780 battery tester and Lucas branded point of sale material, which, in addition to display posters, included interior mirror hanging battery test results cards that allowed customers to see the health of their vehicle’s battery. In turn, Steve and his team tested the condition of the battery of each vehicle that entered the workshop, irrespective of whether it was booked in for a battery-related issue or not.
THREE MONTHS LATER…
Terry and Andy visited Steve to find out how he’d got on and were delighted, and indeed vindicated in their beneficial predictions, to find that the principle had helped with both building stronger customer relationships and growing battery sales.
Steve explained: “Although we never used to automatically test the condition of the battery when a vehicle came in, and I was initially a little sceptical that it would make much difference, I have to admit to it being a good idea.
“Like most workshops, I thought it was an unnecessary complication, but, in practice, the test takes only seconds and can be carried out while other work is being done, so it became an easy to adopt, hassle-free step for the team to implement.
“When it comes to the benefits, there is no doubt that by being able to demonstrate to our customers that we’ve tested the battery and then show them from the printout whether it’s good, starting to decline or bad, is really good. It doesn’t mean that everyone with a dodgy or bad readout automatically goes for a replacement, but enough do to show that the number of batteries we sell has increased a lot compared to the same period last year, which is great.”
ECOBAT REACTION
Commenting on the results of the trial, Andy said: “Although we’re not at the frontline like Steve is, we knew from our research that around 30% of the vehicles that enter the independent workshop need either their batteries recharged or reconditioned – and around 10% need a replacement. So, we were confident that by putting a battery testing regime in place, Steve would see an increase in sales. It is reassuring to see the practice lived up to the theory!”
KEEPING AN EYE ON MARKET TRENDS
Having such a close eye on the battery market allows Ecobat Battery to provide
like Steve at Silver Street Motors, with information concerning market developments; for example, its sales data confirmed the split between traditional SLI and AGM/EFB batteries, which was 64%/36% at the end of 2024, is likely to be 50%/50% by next year.
Andy continued: “This kind of information is important because despite the fact that AGM/EFB batteries generally last 30 to 50% longer than an SLI battery, any reduction in the number of battery replacements is likely to be mitigated by their higher average price, so revenue should remain unchanged.
“However, it also endorses our test every battery message so that workshops, like Steve’s, can continue to maximise their ongoing profit opportunities!”
professionals,
THE CONNECTED EXHAUST: W HY PRECISION AND LONGEVITY MATTER
Whether you’re stocking for the workshop around the corner or supplying garages nationwide, understanding what’s coming next helps you to shift stock to effectively meet demand, not scramble to catch up with it, according to Klarius Head of Product Development, Doug Bentley.
Those that keep a close eye on environmental legislation, customer expectations and technological developments are better placed to source the right products, avoid returns and build a reputation for reliability that will keep customers coming back year after year.
THE REGULATORY TIDE IS TURNING
While headlines focus on EVs and new models, some of the most important changes for the aftermarket are happening gradually. Exhaust systems, for instance, have come a long way from being just a pipe and a silencer. They’re now a key part of vehicle efficiency, performance and environmental compliance.
Stricter emissions targets are the clearest driver. With every new regulation, VMs are refining how they control NOx, CO₂ and particulate matter – and aftermarket suppliers must follow suit; for example, the upcoming Euro 7 regulations – due for introduction in 2026 – place increased emphasis on the longevity of any emissions control systems, with cars
and vans expected to meet their standards for 10 years and 124,000 miles (200,000 km), according to the RAC.
Components, like catalytic converters, DPFs and selective catalytic reduction systems, are now standard across much of the UK vehicle parc. You need to be ready to supply replacements that match these technologies not just in form, but in function.
At the same time, material longevity is under greater scrutiny; aluminised steel offers strong resistance to corrosion while maintaining an accessible price point. As vehicles stay on the road for longer, longlasting components are no longer a luxury, but rather something that’s expected as standard. Stocking parts that stand the test of time gives workshops fewer comebacks and builds trust.
THE CONNECTED EXHAUST SYSTEM
The integration of exhaust systems with vehicle ECUs and IoT sensors represents another fundamental shift. Modern vehicles increasingly rely on sophisticated diagnostic capabilities to monitor emission
“The quality and precision of the components you offer, therefore, make a difference. When workshops are faced with complex systems, tight schedules and rising customer expectations, they don’t just need a part that fits – they need a part that performs exactly as expected, first time and every time.”
control performance in real-time. Though they aren’t mandatory yet, electronic flaps that regulate noise and back pressure are becoming valuable differentiators in premium applications, especially with plans in place to drop limits on vehicle noise from the current 72dB to just 69dB in 2026.
This connectivity demands components designed with integration. Generic, onesize-fits-all solutions cannot deliver the precision required for these advanced applications. Instead, success depends on components engineered specifically for each vehicle platform, with exact fitment tolerances and electronic compatibility.
WHY CHOICE MATTERS
The quality and precision of the components you offer, therefore, make a difference. When workshops are faced with complex systems, tight schedules and rising customer expectations, they don’t just need a part that fits – they need a part that performs exactly as expected, first time and every time.
That’s where manufacturers, like Klarius, excel. Every emissions control component is engineered to match or exceed OEM standards, with design, testing and manufacturing carried out inhouse for full control over quality. Parts are supported with detailed catalogue data to ensure accurate fitment, and every product comes with a minimum two-year warranty and a fit first-time guarantee.
That means fewer returns, less wasted time and a stronger reputation with your customers.
For more information about Klarius, www.rdr.link/FAT012
BMCATALYSTS: AFTERMARKET MUS TBRACEFORCOST PRESSUREASPRECIOUS METAL PRICES SURGE IN 2025
BM Catalysts is urging the aftermarket to prepare for renewed cost pressure as raw material prices rise sharply once more.
According to the manufacturer of catalytic converters, DPFs and front pipes, ongoing volatility across all three platinum group metals (PGMs) –rhodium, palladium and platinum – is driving up the cost of production, which is expected to necessitate pricing adjustments across the company’s catalytic converter range in the coming months.
While rhodium remains the most expensive of the three, recently trading at over £18,000 per troy ounce (more than 10 times the price of gold), both palladium and platinum have also seen significant price increases in 2025. Palladium has climbed over 15% year-to-date, and platinum has seen its value rise by more than 10%, driven by tightening global supply and surging demand linked to more stringent emissions standards worldwide.
All three metals are critical to the operation of catalytic converters, which use combinations of these elements to reduce harmful pollutants from vehicle exhaust emissions.
A company spokesperson said: “The aftermarket cannot ignore that PGMs –especially rhodium, but also palladium and platinum – make up to 90% of the total production cost of a catalytic converter. Pricing is, therefore, directly tied to the fluctuating value of these essential raw materials.”
BE VIGILIANT, BE PREPARED
BM Catalysts expects demand for catalytic converters to remain strong, even if the supply of PGMs – especially rhodium and platinum – continues to be restricted. More than 80% of the world’s rhodium supply
originates in South Africa, where production is regularly disrupted by power shortages, labour unrest and ongoing political instability. With manufacturers still relying on these metals to meet emissions standards, the exhaust specialist doesn’t expect the current pressures to ease in 2026.
As PGM prices spike, so too does criminal activity. According to BM Catalysts, the UK is again seeing a surge in catalytic converter thefts, particularly from hybrid vehicles, which tend to contain higher concentrations of PGMs and are more accessible. Insurers and police forces are reporting rising claim levels and damage incidents.
BM Catalysts advises workshops, fleets and independent garages, in particular, to remain vigilant and proactive.
The company spokesperson added: “Theft prevention is a critical issue when metals are at a premium.”
MINIMISING IMPACT ON CUSTOMERS
Despite these pressures, BM Catalysts is investing in smarter sourcing, leaner stock planning and flexible procurement strategies to help minimise the cost impact on customers. The company has adapted its buying approach to remain responsive to market changes and commit to fast delivery, consistent quality and long-term reliability.
The company spokesperson continued: “Unlike the speculative price bubble of
2008, today’s pricing is underpinned by structural demand, not just market sentiment. We anticipate this environment of elevated pricing to remain for the foreseeable future – and while short-term corrections are always possible, sustained cost pressure is now the new normal.”
Importantly, the company has pledged that any price increases will be marketbased, justified and transparent – reflecting real cost inputs, not margin enhancement.
BM Catalysts is calling on the trade to communicate openly with customers about the drivers behind potential price changes because “these are not supplier-led increases – they are part of a global commodities shift affecting every emissions product manufacturer”.
For more information about BM Catalysts, www.rdr.link/FAT013
AIR CON ADVICE AS TRADE FEELS SPIKE
Recent heatwaves areputting AC systems under increased strain, according to Valeo. The company is advising you to ensure you’re well-stocked.
Central to any AC system’s performance, the compressor and condenser are responsible for circulating and cooling refrigerant to regulate cabin temperature. The compressor, often referred to as the heart of the system, pressurises refrigerant gas and keeps it moving through the circuit. Failures here – often caused by leaks, contamination or poor lubrication – can lead to reduced cooling, unusual noises and complete system failure.
Acting like a radiator, the condenser dissipates heat from the pressurised refrigerant, converting it from gas to liquid. When blocked with debris or damaged by corrosion, the condenser can reduce overall cooling efficiency and place additional load on the compressor, compounding the risk of system-wide failure.
Valeo Service UK Managing Director, Andy Swann, said: “Workshops are seeing a spike in AC-related repairs. Drivers expect quick fixes and consistent performance, so having the right components on hand is essential.”
EASY ACCESS TO QUALITY IS “KEY”
Ensuring workshops can access quality parts without delay is key to helping workshops deliver fast, first-time-right repairs during the busiest months of the year. Beyond short-term serviceability, Andy also highlighted the broader benefits of proactive maintenance: keeping compressors and condensers in good working order not only improves cabin comfort but also enhances vehicle efficiency, reduces energy consumption and prevents costly breakdowns.
Andy continued: “It’s not just about staying cool; it is about protecting vehicle systems, improving performance and avoiding damage.”
Valeo reported that it offers a range of compressors and condensers engineered to deliver long-lasting performance.
For more information about Valeo, www.rdr.link/FAT014
NISSENS: TURBOCHARGERS SET FOR STRONG GROWTH
market by 2030. The reasons are clear: stricter emissions standards, widespread engine downsizing and the increasing complexity of turbo technologies.
For us, this is positive news. Winning business away from franchised dealers not only creates additional revenue streams, but it also means our existing customers can purchase more from a single source –improving efficiency across the board.
Notwithstanding EV momentum, turbocharged engines continue to dominate workshops, according to Nissens Automotive. With double-digit market growth forecast, the aftermarket stands to gain from rising demand, advanced technologies and expanding replacement opportunities – here’s Head of Marketing, Group Content Director, Jan Zieleskiewicz.
RESEARCH, DEVELOPMENT AND TESTING
Our approach to aftermarket turbos is rooted in investment, detail and experience. We put significant resources into research and development, back it up with meticulous testing, and confirm results through extensive field examinations. By drawing on our own expertise and working with external institutes, we’re confident that our products don’t just match OE standards – they often exceed them.
Premium materials are central to this. Many of our turbo models are designed to cope with modern, high-performance engines; for example, turbos built for engines operating under extreme combustion temperatures – a consequence of tighter emissions rules and lean combustion strategies – incorporate heat-
resistant alloys, such as D5S and 1.4848. In the heavy-duty segment, several of our truck turbos feature titanium compressor wheels for added durability, while our highend passenger car models integrate advanced electronic actuators.
DESIGNED FOR SUCCESS
Our mission has always been to fuel the commercial prosperity of our customers. This has driven us to develop one of the widest ranges in the market: close to 450 part numbers covering all segments and technologies, from free-flow and wastegate units to advanced variable turbos with sophisticated electronic actuators.
Alongside this, we’ve expanded into electrical and smart parts, strengthening our capabilities in microengineering, electronic design, testing and manufacturing. For
you, that means not just product range but also confidence in supply. Today, we guarantee turbo availability, complemented by five additional product lines within the efficiency category.
To support this, we’ve created a detailed video guide to our turbo range: www.rdr.link/FAT015. Aimed directly at you, the distributor, it provides a clear overview for those factors seeking a reliable partner in this fast-growing product category.
RIGHT FIRST TIME INSTALLATION
Workshops know that technical support and ease of installation make all the difference. That’s why we’ve invested heavily in simplifying the process, giving technicians the confidence to complete repairs properly the first time.
Our support package includes a dedicated turbo hotline, e-learning modules, live training sessions and a wide library of technical resources. Every turbo we supply is a brand-new unit, manufactured from quality materials –which eliminates the need to return old units or pay a surcharge. Each is packaged to withstand handling and transit, protecting stock as well as reputation.
We’ve also built the ‘first fit’ concept into every box, ensuring that essential parts, such as gaskets, stretch bolts and even a syringe for pre-lubricating the turbo shaft are included. Where necessary, oil feed lines are part of the programme too. Together, these measures simplify installation, cut down on rework, and give workshops the tools for a successful repair right from the start.
TECHNICAL ADVICE
Our technical support doesn’t stop at installation. We see it as a responsibility to share insight into common issues and their underlying causes, helping technicians complete thorough and lasting repairs.
Take the widely used 1.6L PSA DV6 diesel engine. When serviced correctly, it’s a solid and reliable unit – but if oil changes are missed or filters skipped, lubricationrelated failures become a real risk. That’s why we offer detailed advice on both the symptoms and root causes, ensuring technicians have the knowledge to protect customers from repeat failures.
To back this up, we’ve developed four tailored replacement turbo kits for the DV6 – two ‘basic’ and two ‘plus’ versions –covering both DPF and non-DPF variants. The basic kits include key components, such as oil pickup, feed and return lines,
plus banjo bolts and flanges. The plus kits go further, adding oil filters with gaskets, as well as vacuum pump and oil cooler gaskets. Combined with our replacement turbos, they provide a complete and dependable repair solution.
MARKET FEEDBACK
The response across Europe has been overwhelmingly positive. Distributors value the range, workshops appreciate the ease of installation, and both recognise the competitive pricing. Above all, the feedback reflects reliability – a key factor in building trust in any aftermarket programme.
As turbocharged engines continue to dominate, demand in the aftermarket will only grow. We’re ready for that challenge, with the products, insight and support needed to help the trade succeed in a changing market.
■ At Nissens Automotive, we have positioned ourselves as a leading provider of premium aftermarket turbochargers. We offer a reliable, high coverage solution designed to meet the needs of independent workshops and the factors that supply them.
Over the past seven years, we have refined our turbo programme through rigorous research and development, field testing and strategic commercial planning, ensuring a product that delivers performance, durability and ease of installation.
DAYCO PROVIDES BELT-IN-OIL HISTORY LESSON
Dayco believes that although some might question the validity of the belt-in-oil (BIO) concept, preferring a traditional chain drive system, several VMs –including Ford, PSA and VAG – have embraced the technology, but why? National Sales Manager, Ann-Marie Dean, takes a trip down BIO memory lane.
We were the company that pioneered BIO on behalf of multiple VMs. The story behind the development of the oil pump belt in the 1.6L TDI engine used in millions of VAG vehicles is an interesting one: with emissions reduction and weight saving as key goals, the oil pump – historically chain driven – became the focus. The aim was to retain the same layout with fixed centre distances and deliver the same function –but without using a tensioner.
The new solution had to meet several key requirements:
✔ No redesign of the drive
✔ No change to the assembly line
✔ Maintain or improve performance
✔ Meet lifetime targets
✔ Offer a cost advantage
Using the original chain layout and surrounding geometry, the belt system was developed to match. The driver pulley was a sintered part, press fitted onto the crankshaft without flanges. The driven pulley, also sintered, was fitted to the pump shaft with two flanges. The system worked without a tensioner, reducing complexity and potential points of failure.
Before the design could be approved, we carried out feasibility studies on both the layout and the belt:
LAYOUT
The oil pump is secured to the lower engine block by screws and located with reference bushings. Axial tolerances on both the camshaft and oil pump were analysed. A belt width of 9.4mm was chosen, and parts were manufactured to test extreme tolerances through fitting and validation. Radial tolerances were then assessed, and a nominal belt length was defined.
THE BELT
Conventional timing belts are designed to operate in dry conditions. For BIO, the belt had to function in a chemically aggressive environment throughout the engine’s entire service life and across various global climates. This demanded a new material strategy.
Experience from sealing components
cannot be transferred, as belts are exposed to dynamic mechanical stress. The development phase involved extensive variables, including more than 100 different engine oils diluted with fuel, water, acids and cleaning fluids – at varying temperatures and levels of ageing.
Accurately defining real world conditions was essential. With the support of oil manufacturers and VMs, we created a test matrix that included extreme cases, such as acidified oil capable of corroding the sump.
To validate performance, we developed a focused testing procedure to simulate contamination and evaluate key belt parameters. Samples were soaked in oil and fuel to track degradation. Time and temperature of exposure produced a damage factor for each tested parameter.
Controlled measurements included elongation, tensile strength and modulus, dimensional variation/delta weight, adhesion, cord pull-out and hardness, and tooth stiffness under static and dynamic loads.
Using these metrics, engineers could calculate the number of hours equivalent to complete service life. To accelerate testing, oil temperatures were raised; for
example, 800 hours at 140°C was found to represent a worst-case ageing cycle.
THE TEST PROGRAMME
In addition to passing the standard VM validation process, we created bespoke tests to assess chemical and mechanical wear:
✔ Running engines to generate expected fuel contamination
✔ Engine cycles to reach peak oil temperatures
✔ Rig testing with artificially acidified aged oils up to 150°C
✔ Simulations of coolant or cleaning fluid ingress
CHAIN VERSUS BELT
Switching from a chain to a belt reduced the power required to drive the oil pump, particularly at lower oil temperatures. Testing and modelling confirmed this was mainly due to reduced internal friction and the removal of sliding tensioning components, providing improved engine performance and reduced emissions.
CONCLUSION
This early development of BIO technology enabled us to expand the solution to other engine platforms and demonstrate it as a cost-effective alternative to chain drives.
Working closely with VMs and oil suppliers helped define realistic operating conditions, where chemical exposure was added to existing thermal and mechanical stresses. The result was a system that offered lower friction, improved acoustics and reduced weight.
Workshops repairing BIO equipped vehicles must ensure technicians are aware of the potential challenges, know what to look for, and are trained in the correct replacement procedures. That investment in training can generate a reliable revenue stream for both the workshop and supplying motor factor, as well as ensure long-term customer confidence for the vehicle owner.
For more information about Dayco,
REMANUFACTURED LCV MAJOR UNIT DEMAND GROWS AS NEW VAN SALES FALL, REPORTS IVOR SEARLE
Strong demand for remanufactured major units is showing no signs of slowing, according to Ivor Searle. Serving over 1,500 factors across the UK and distributors throughout the EU, the remanufacturer has seen particular growth in the LCV sector, alongside rising interest in late-model engines and hybrid applications.
In the LCV market, demand is being shaped by operators running vehicles for longer periods. Fleets are extending replacement cycles beyond standard leasing or warranty cover, while owner-operators and SMEs are also holding onto vehicles for longer. Higher new-van prices and concerns around EV range, charging infrastructure and residual values are all influencing purchasing decisions.
Ivor Searle
Commercial Director, David Eszenyi, explained:
“According to the Society of Motor Manufacturers and Traders, UK LCV registrations fell by almost 15% in June, marking the seventh consecutive month of
decline. Battery-electric vans accounted for just 8.6% of the market in the first half of 2025, highlighting relatively slow adoption. Market conditions, including cost pressures and wider business confidence, are clearly affecting investment in new vehicles.
“As a result, more vans are staying in service longer, which increases the likelihood of component failures and drives demand for remanufactured engines, gearboxes and turbos. For comparison, a new van can cost around £40,000, while a replacement engine is available for a fraction of that –helping businesses stay on the road while reducing costs.”
COVERAGE NEEDED TO MEET DEMAND
Growth in the LCV major unit sector means broad and up-to-date parc coverage is essential. Ivor Searle says it now provides coverage for around 90% of the UK’s van parc, supported by an ongoing new-torange programme. Recent additions include engine and manual gearbox options for Volkswagen’s popular Crafter range. Where a stock or production engine isn’t available, the company also offers remanufacturing of customers’ own units, giving workshops a solution for almost any engine requirement.
Customers also benefit from an experienced sales and service team, backed by an e-commerce site at www.rdr.link/FAT018. The platform provides quotes, online ordering, vehicle registration look-up, searches by make, model or engine code, and access to technical and installation information.
■ All Ivor Searle engines, cylinder heads and gearboxes come with a transferable 12-month unlimited mileage parts and labour warranty. Turbochargers are provided with a twoyear warranty. Additionally, each product includes pre-installation guidelines for workshops and modelspecific instructions when necessary. The remanufacturer holds stocks for excellent customer service and minimal vehicle downtime, and it offers free next-day UK mainland delivery on stock orders placed before 3.30pm.
For more information about Ivor Searle, www.rdr.link/FAT019
BREMBO: WHYBRAKINGCAN BE THE ULTIMATE UPGRADE
Improving a car’s braking system presents significant upselling potential, especially for enthusiastic drivers seeking additional style and performance – whether on the road or the track, according to Brembo’s experts.
WHAT’S IN THE RANGE?
The Brembo Gran Turismo (GT) Kit, in addition to providing day-to-day braking power for nearly any high-performance car, gives braking confidence on track. Each kit includes a selection of distinctively painted racing-style aluminium fixed calipers to suit every aspiration and aesthetic. Options include two-piece A calipers directly derived from Brembo’s most popular OE application; M monobloc designs for both road and racetrack; S calipers for club and weekend racers; R calipers for the most challenging performance conditions.
For drivers who demand the very best for their car, Brembo’s BM calipers are made with ground-breaking 4D casting technology, allowing a level of design efficiency usually only feasible in racing
billets or forged calipers. Options include: BM8 – eight pistons, for high-end vehicles; supports discs up to 420mm x 40mm – BM6 – six pistons, suited for saloons and coupés; supports discs up to 410mm x 36mm – and BM4 – four pistons, designed for sporty applications; supports discs up to 380mm x 30mm. Each GT caliper comes paired with slotted or cross-drilled discs, pads, brackets, hoses, hardware and brake fluid.
The Upgrade offering is completed by carbon ceramic (CCM) brake discs, which are 50% lighter than cast iron, yet highly stable, corrosion-free and heat resistant when braking at speed, plus dedicated carbon ceramic pads –providing a replacement solution for most performance cars.
Whether these are drivers who want a sporty response on normal roads or owners of supercars who like to spend their weekends competing on the circuit, there are plenty of passionate drivers looking for ways to boost the agility, performance and reliability of their vehicle.
Our Upgrade braking solutions are designed to meet this demand. The prestigious, yet accessibly priced, Upgrade range has been specifically designed for drivers seeking that crucial extra advantage.
Brembo Upgrade allows replacement of a vehicle’s OE braking system with a custom set of advanced, sporty-looking brakes. Every Upgrade component is manufactured in-house and founded on Brembo’s 50-year experience of developing and testing brake systems on racetracks worldwide.
“Every Upgrade component is manufactured in-house and founded on our 50year experience of developing and testing brake systems on racetracks worldwide.”
For more information about Brembo, www.rdr.link/FAT020
FAI LAUNCHES BRAKING RANGE
FAI Auto Parts has introduced a range of brake discs and pads, as well as calipers and wear leads, to enhance its expanding maintenance and service product line. Braking now joins recent additions, such as control cables, filtration and the company’s established steering and suspension range, providing “targeted solutions for common MOT failures”.
You may recall that FAI previously entered the highly competitive braking segment. The initial range consisted of carefully selected references, including some of the fastest-selling braking components in the UK. Now, it has fully committed – offering a selection 20 times larger than the original.
PMF approached FAI for details and learned that the range includes 1,200 part numbers, with slightly more pads than discs to address application differences.
FAI Head of Product and Marketing, Peter Garrett, said: “Our focus was not on the largest part number count, but maximising UK vehicle coverage – especially for models from 2000-onwards. Our braking range encompasses approximately 34 million vehicles, including LCVs, which equates to about 90% coverage in the UK, based on recent data. Statistics show that cars aged 13 years and older remain on UK roads longer than in the early 2000s. Given this trend, broad product groups, such as braking, are needed. We believe this is a strong offering for both loyal and new customers.”
FAI reported products are securely packaged: discs in sturdy cardboard and pads vacuum-packed to prevent transit damage.
CALIPERS AND WEAR LEADS ADDED TOO
It has emerged that FAI has also developed a range of brake calipers and wear leads to ensure customers have all the major components needed to undertake any brake system-related job.
Where does FAI’s braking range sit in the market? Peter responded: “We have spent a great deal of time developing the range to achieve some key goals, namely value and quality. It’s a challenging balance to strike, especially in a saturated market, but we believe the development team has successfully achieved both elements.
“The discs are coated for easy installation, and the pads are semimetallic to minimise copper dust, while the design meets OE requirements for functionality. We believe that as our discs, pads and calipers are used by technicians as frequently as our steering and suspension range, there will be no doubt about how seriously we take each product group FAI introduces.”
FAI supplies all calipers as new units, not remanufactured, so customers can purchase them surcharge-free. All units are OE specification, with a zinc coating to prevent corrosion. Popular designs are covered, as are manual or electric parking brakes.
With the launch of its expanded braking range, FAI is confident it has demonstrated a commitment to offering customers a complete, high-quality solution for one of the most safety-critical areas of vehicle maintenance. By combining broad vehicle coverage with dependable product quality and practical features designed to aid technicians, the company believes it has strengthened its position in an increasingly competitive aftermarket.
For more information about FAI, www.rdr.link/FAT021
If a double clutch system reaches the end of its serviceable lifetime, Schaeffler recommends replacing it with a matching dual mass flywheel (DMF) at the same time, to maximise efficiency and minimise the risk of follow-on repairs.
Schaeffler reported that 2CT clutch pack and DMF are both toothed flange components that are matched to work together, so changing just one could lead to mismatched wear and performance issues, as well as risking premature failure.
SCHAEFFLER: COMBINED REPLACEMENT MAKES SENSE
Since both parts have endured the same amount of wear, Schaeffler claimed a combined replacement ensures optimal function and comfort, whilst also making sense for the vehicle owner, technician and distributor from a financial perspective.
Having all the genuine OE quality components required in just one box and from one single source also reduces compatibility issues, according to Schaeffler, making for quicker and simpler repairs.
The new LuK RepSet 2CT DMF is available for a range of popular wet or dry double clutch equipped vehicles.
For more information about Schaeffler,
Schaeffler Vehicle Lifetime Solutions has created a new all-in-one double clutch repair solution –by packing a LuK DMF with a LuK RepSet 2CT into one box.
Q&A WITH SCHAEFFLER TECHNICAL SERVICES MANAGER, ALISTAIR MASON
What are the most common symptoms and/or scenarios when replacing both the 2CT and DMF together?
Generally, DMFs have a service life that is determined by driving style. Extended periods of motorway driving in a well-maintained car will deliver a long service life, whilst a vehicle used for short city journeys with lots of stop/start driving or towing will have a reduced service life. It is, therefore, difficult to predict when a DMF will need replacing, so it is common and best practice to always replace the DMF when replacing the clutch.
Double clutches are usually splined onto the DMF, and the splines can wear, so again, best practice is to always replace every component, as everything will have been driven for the same mileage under the same operating and wear conditions. This means that if one part is worn but not replaced, it could cause premature wear of the newly replaced components, which would eventually lead to failure of the entire system.
A Q A Q A Q A
Which vehicles are covered by the new kits?
VAG 1.2, 1.4 and 1.6 TSi, VAG 1.6 TDi and 2.0 TDi, VAG 1.8 TS and TFSi, VW Caddy 1.6 TDi.
What feedback have you received from factors and/or garages using complete kits in comparison to sourcing components separately?
Initial feedback from garages is very positive – as everything they need to carry out a complete and professional double clutch system replacement is in just one box.
What support materials or training tools are available to help factors explain the benefits of the kit to garages?
As always, REPXPERT is the home of everything technical and where factors should point their garage customers in the first instance. Everything a technician needs can be found in an instant by simply scanning the Schaeffler OneCode on the product label on every box.
COMLINE REVEALS FIX FOR INSTALLATION ISSUE ON ABS RINGS AND SENSORS
Comline has issued a new technical bulletin –designed to address a common fitment issue relating to brake discs with integrated ABS rings. These are prevalent on Citroën and Peugeot models.
Comline reported that its brake disc range includes many applications with factory-fitted ABS rings; however, technicians have occasionally reported issues with ABS sensor alignment during installation. These problems are not due to the discs themselves but are usually the result of corrosion around the ABS sensor mounting point.
This can push the sensor out of place; therefore, when a new disc is fitted, this closes the required ‘air gap’ between the ABS sensor and ABS ring – causing them to touch.
WARNING SIGNS AND SYMPTOMS
✔ The ABS warning light will appear immediately after the brake disc is installed.
✔ The ABS sensor may damage the ABS ring on the new disc.
COMLINE’S RECOMMENDED SOLUTION
To ensure a correct installation, avoid damage or returns, Comline believes technicians should follow these steps:
Remove the ABS sensor
Clean any corrosion from the sensor mounting point or guide tube
Inspect the sensor – replace if damaged
Install the new brake disc, ensuring correct air gap between ABS sensor and ABS ring
Test the ABS system to confirm correct operation
WHAT’S IN COMLINE’S BRAKE DISC RANGE?
Comline’s brake disc range comprises more than 1,350 applications. The majority of these feature an anticorrosion coating and cover 90% of European, Japanese and Korean passenger cars and LCVs.
The coated brake discs undergo a nine-stage process: pre-degreasing, first and second ultrasonic degreasing, first and second water washing, drying, coating, baking and, finally, appearance checking.
The discs are rigorously tested –both in the manufacturing factory and within Comline’s own quality laboratory; for example, they undergo 240 hours of salt spray testing to demonstrate durability and coating corrosion resistance. Each disc is also checked for run-out, thickness variation and dynamic balance.
For more information about Comline, www.rdr.link/FAT023
EXIDE TECHNOLOGIES REVEALS NEW EZ800 DUAL EFB BATTERY FOR MARINE AND LEISURE APPLICATIONS
Exide Technologies has expanded its marine and leisure offering with the introduction of the EZ800 Dual EFB battery, engineered to deliver reliable starting power and long-lasting cycling performance in demanding conditions.
The EZ800 is a European-made D31 box-size battery. Exide reported it has been developed to meet the increasing demand for high-performance, dual-purpose energy solutions in marine and recreational applications. Built on enhanced flooded battery (EFB) technology, the EZ800 delivers “superior cranking power, high charge acceptance and long-lasting cycling performance –even in demanding environments”.
Manufactured in Europe, Exide claimed the EZ800 reflects its commitment to quality, reliability and sustainability. It is designed to support both starting and service functions, making it suitable for a wide range of marine and leisure vehicles.
Benefits:
✔ Strong cranking and cycling performance
✔ Proven EFB technology for enhanced charge acceptance
✔ Extended service life with improved corrosion resistance
✔ Maintenance-free design for ease of use
✔ Ideal for dual purpose and marine applications
This launch opens new business opportunities for the trade, according to Exide, strengthening its position in the marine and leisure sector. Exide Technologies Director of Product Management and Application Automotive, Guido Scanagatta, said: “With the EZ800, we are responding to the growing need for reliable, highperformance batteries in the marine and recreational sectors.
“This product combines durability, efficiency and European manufacturing excellence to deliver real value to our customers.”
Product Spotlight
ZF AFTERMARKET UNVEILS NEW DIAGNOSTICS TOOL
ZF Aftermarket has launched ZF [pro]Diagnostics, a one-stop shop solution designed to meet the evolving needs of today’s workshops. “Selected distributors” will be able to sell the new tool, while it will also be available through the WABCO Customer Centre e-commerce webshop.
This new diagnostics platform combines the power of two tools – ZF MultiScan and ZF Scan – allowing technicians to read and repair over 35,000 different systems across a wide range of vehicle brands, including not only passenger cars but also trucks, trailers and buses.
ZF [pro]Diagnostics is billed as a versatile, user-friendly platform that simplifies diagnostics with features, like Secure Gateway access to protected vehicle systems, remote diagnostics for expert support on complex cases, and flexible subscription options to meet the financial needs of different workshops.
The platform is compatible with all major diagnostic protocols, such as Diagnostics over Internet Protocol (DoIP) and CAN FD, to facilitate fast, stable and secure data transfer. The ZF [pro]Diagnostics tool will be available for purchase through “selected distributors” and the WABCO Customer Centre ecommerce webshop.
COMBINES ZF MULTISCAN AND ZF SCAN
ZF MultiScan offers multi-brand diagnostics, supporting tens of thousands of vehicle models across various categories, including LCVs, trucks, trailers and buses. The platform incorporates all known diagnostic protocols, including Diagnostics over Internet Protocol (DoIP) and CAN FD, ensuring quick, secure and established data transfer.
Its extensive database allows for quick and accurate troubleshooting on key vehicle systems, while PassThru functionality enhances in-house service capabilities by unlocking OE Secure Gateways. ZF Scan, meanwhile, focuses on ZF Groupspecific components and systems, merging legacy applications, like WABCO SD1.0, ZF Testman and Toolbox+ into one suite. It is designed to simplify work, featuring a single desktop icon to start the ZF [pro]Diagnostics Suite for all diagnostic work.
ZF Scan also features a quick vehicle health scan to capture ECU and DTC data efficiently, and positions workshops to meet new secure vehicle access regulations easily.
“EMPOWERING WORKSHOPS”
ZF Aftermarket Technical Support and Training Lead, Stuart Mcleod, said: “With ZF [pro]Diagnostics, we are empowering workshops to perform diagnostics with a level of precision previously reserved for manufacturers. This tool is the perfect blend of extensive functionality and ease of use, enabling workshops to serve their customers with confidence and efficiency.”
What's New?
WINDSCREEN WASHER PIPE REPAIR KIT
Broken washer pipes and clogged valves are a common headache for technicians – but Connect Workshop Consumables is confident it has solved the problem with its windscreen washer pipe repair kit (36757). It is a single, workshop ready box containing everything needed to repair windscreen, headlamp and rear window washer pipes in minutes.
By replacing degraded hoses and stuck one-way valves, professionals can eliminate leaks, blockages and airlocks. The kit’s clear PVC tubing lets technicians visually confirm fluid flow – or spot new blockages – during installation and future diagnostics. This should save both time and repeat visits.
The kit includes five 3/16″ (4.7mm) 90° elbow joints, five straight connectors, five T-piece splitters, two one-way check valves, 4m of clear 4.8mm ID PVC hose and a mini hose cutter for clean cuts. It’s designed for convenience; no clips are needed as the hose fits snugly to connectors, making it ideal for tight engine bays, while the clear tubing allows easy visual diagnostics of bubbles or debris.
WWW.RDR.LINK/FAT026
HUNDREDS OF PART NUMBERS ADDED TO RANGE
A total of 862 new part numbers were added to stock in febi and Blue Print’s car and LCV ranges in August. Highlights within febi’s car and LCV include 61 new electric components, such as NOx sensors for popular models, like the Mercedes-Benz Sprinter (2006-2020) and Renault Master and Vauxhall Movano (2010-onwards). An additional 60 turbocharger kits were introduced, including one for the Hyundai i30 (2007-onwards) and Kia Ceed (2006-2018). This kit features a new OE Garrett turbocharger, mounting kit and oil feed pipe components.
QR CODES IN, PAPER OUT!
Valeo Service UK has replaced traditional printed instruction leaflets with digital QR codes.
Scanning it takes users directly to a dedicated online platform containing detailed and up-to-date support information. These include step-by-step installation guides, key technical bulletins, frequently asked questions and a growing library of video tutorials for hands-on learning.
The digital portal is available in more than 20 languages and works across all standard mobile devices.
As well as streamlining technical support, Valeo reported that the move also represents a step forward in its commitment to sustainability. With thousands of printed instruction sheets previously discarded after a single use, switching to digital content significantly reduces paper waste and lowers the environmental impact of packaging across the product range.
WWW.RDR.LINK/FAT028
NEW SEAT COVERS IN STOCK
In line with febi’s commitment to future mobility, 200 new lines for hybrid and fully electric vehicles were launched. Among them is a stabiliser link with lock nuts for the BYD Atto 2 (2025onwards), Atto 3 (2022-onwards), and Dolphin (2021-onwards). Meanwhile, focusing on Blue Print’s car and LCV range, this now includes three new clutch kits for dual-clutch transmissions, supplied by BorgWarner. Vehicles included are the Audi A4 (2008-2016) and Porsche Macan (2014-2024). Four new braking products were also added for but not limited to the Lexus NX II (2021-onwards) and Dacia Spring (2020-onwards).
WWW.RDR.LINK/FAT027
Town & Country Covers has launched a new seat cover designed specifically for the seats in the Volvo FH and FM (2013-present). Every cover is designed in the UK, giving Town & Country Covers complete control over the design and manufacturing process. The covers feature overlocked seams for extra strength and durability, along with tailored seam lines for a precise fit. Crafted from the company’s signature polyester blend, the covers offer the “perfect balance of style, comfort and toughness”. They are made to be easy to install without compromising on their tailored finish.
WWW.RDR.LINK/FAT029
THERMAL PRODUCTS UPDATE
DENSO has added 23 new part numbers to its aftermarket range: 11 AC condensers, nine engine cooling radiators. and three cabin blowers. These cover 31 OE references and over 620 applications.
The AC condenser applications include the fully electric Audi E-tron and Hyundai Ioniq, while the remaining condensers cater for European models, such as the Audi A3, Mercedes CClass and VW Golf VIII and Touareg, as well as Far Eastern vehicles, including the Hyundai Bayon, i20 III, i30 and Tucson, KIA Optima and Sportage V, and Toyota Yaris.
The nine radiators include a mix of European and Far Eastern brands and include the Audi Q8, BMW X3, Ford Focus IV and Renault Captur II and Clio V, as well as the KIA Santa Fe VI, Mazda CX-30 and several variants of the popular Toyota Yaris.
Finally, the cabin blowers cater for the Honda CR-V and Mercedes C-Class, plus the Toyota Auris, Corolla and RAV4 III.
WWW.RDR.LINK/FAT030
ENGINE MANAGEMENT AND EMISSIONS PORTFOLIO ADDITIONS
Motaquip has expanded its offering with new product ranges designed to support the latest diesel exhaust technologies. Central to this is its new fuel vapour valve (FVV) range, electronically heated glow plugs that aid DPF regeneration, reduce harmful emissions, minimise oil dilution and cut engine wear.
Applications include Ford Transit Custom 2.2 TDCi (20122023), Focus 2.0 TDCi (2010-2020), Transit 2.2 TDCi (2011onwards), Citroën Relay/Peugeot Boxer 2.2 HDi (2006-onwards) and Kuga 2.0 TDCi (2013-2019).
To meet Euro 6 standards, Motaquip has also introduced NOx sensors, positioned before and after the Selective Catalytic Reduction system to provide real-time ECU feedback for precise AdBlue dosing, reducing nitrogen oxide emissions. Without accurate data, efficiency, emissions compliance and MOT performance can suffer.
New NOx sensors cover Citroën Berlingo, Nissan Navara NP300, Peugeot 3008 and Renault Trafic models.
WWW.RDR.LINK/FAT031
Did You Know?
TECHNICAL BRIEF
FULL HEADLIGHT REPLACEMENT? THINK AGAIN, THANKS TO OEM REPAIR DATA
A persistent headlight issue plagued a 2013 Mazda 6 Estate, frustrating both the vehicle owner and workshop technician. A full headlight replacement seemed the only option left – not the case, thanks to ALLDATA
Europe
The problem in question was dim Xenon headlights. The owner, the vehicle’s first and only one, had repeatedly complained about the headlights becoming increasingly dim over time. Despite a technician replacing both the bulbs and the left-side ballast, the issue remained unresolved. By this point, the owner had already spent £1,500, yet the headlights continued to underperform – leaving her, understandably, frustrated. The next proposed step was to replace both headlight units, which would likely cost between £800 and £1,000 per side.
Fortunately, that step proved unnecessary. Instead of a potential £1,000 repair, the actual solution cost just £25 – and, most importantly, it resolved the issue. By consulting ALLDATA Repair for instant access to manufacturer-specific technical information, a technician found a Technical Service Bulletin (TSB) identifying the reflector as the likely root cause. Mazda had introduced the reflector as a serviceable part.
Thanks to detailed service instructions, the technician was able to replace the reflector in just 20 minutes. The result: restored lighting performance and a satisfied customer, at a fraction of the expected cost.
WWW.RDR.LINK/FAT032
AS-PL Sp. Z o.o. ..................................................................page 50
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Autoelectro ........................................................inside front cover
NTN Europe ........................................................................page 24 www.rdr.link/FAT119
Ring Automotive Ltd ..........................................................page 38 www.rdr.link/FAT120 The Turbo Guy Ltd ..............................................................page 21 www.rdr.link/FAT121
