MOTORPROFESSIONAL FACTOR BATTERIES Ecobat addresses the future of EV battery recycling AUTOMECHANIKA FRANKFURT Exhibitors share their previews before first show in four years SEPTEMBER 2022
VOLUME 22 ISSUE 8 SEPTEMBER 20226-7 NEWS 16-19 BUSINESS & TRAINING AUTOMECHANIKA FRANKFURT PREVIEW........22 BATTERIES Ecobat addresses the future of EV battery recycling....................................................................24 Ring emphasises importance of battery health – in summer......................................................26 VARTA offers insight into future lead-acid technology..................................................................29 STEERING & SUSPENSION Dayco continues awareness of best practice methods................................................................30 KYB brings double hydraulic stops to the aftermarket..................................................................32 First Line Ltd. eyes more aftermarket growth....................................................................................33 PROFESSIONAL MOTOR FACTOR SEPTEMBER 2022 I 3 REGULARS ProductNews....................................6Viewpoint...........................5Spotlight...........34 8-15 PEOPLE & INDUSTRY 20-21 MARKET TRENDS & ANALYSIS CONTENTS
Senior
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“If garages see fewer vehicles being booked in for MOT work, then, naturally, there are going to be fewer parts ordered from motor factors. It is bound to have a knock-on effect throughout the whole motor trade. Motor factors rely on us to order components – without these orders, what will they do?
Tom Henman Editor
Time to decide
KIERAN
“If the government decides to go ahead with these plans, we feel it will implicate all aspects of the motor trade.”
Production Assistant KERRI SMITH
“We see vehicles for their annual MOT, and while we have their cars, customers will generally ask us to carry out a service too. If they don't come in for two years, we believe there would be safety issues with worn parts, in some form or another, which would go un-noticed.
“Another worry we have: if stand-alone MOT garages, which don't do repairs, only see vehicles every two years, will they survive and be able to stay open? If they can't function financially and have to close, where will all these vehicles go when their two-year test is due?
VIEWPOINT
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My thanks to Andrew and Karen for getting in touch and sharing their thoughts – if you’re reading this and would like to share your feelings on the subject – or any other in this industry –please get in Meanwhile,touch.inthis issue, we run our interview with GSF President and COO, Mark Eburne, who, after overseeing a rebrand that was completed in six months rather than the two years originally planned, sat down with me to go through an array of different topics (pg 11) – I hope you agree that it makes for interesting reading. Have a great month.
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I asked if they wouldn’t mind me sharing an extract from their original message, specifically about the potential impact an increase on MOT frequency would have on motor factors and garages locally, in my next viewpoint, to which they agreed:
© 2022 Professional Motor Factor: Certificate of Average Net Circulation for the 11 issues distributed between July 2021 and June 2022 Net total: 3,260 United Kingdom: 3,260
Editor TOM HENMAN Group Editor NEE Group Manager GILHAM Account Manager
I suspect we’ll receive an answer on whether the MOT frequency will indeed be increased to every two years or left alone. Before our own summer recess, I received an e-mail from joint workshop owners, Andrew and Karen Carter, of Carters of Vowchurch in Herefordshire, responding to my last viewpoint about this issue. Consequently, it triggered a brilliant conversation about the subject but also extended to other industry matters.
PROFESSIONAL MOTOR FACTOR SEPTEMBER 2022 I 5
The publishers and editor do not necessarily agree with the views expressed by contributors, nor do they accept responsibility for any errors of translation in the subject matter in this publication.
We now know whether it's Rishi Sunak or Liz Truss who has taken possession of the keys to Number 10. At the time of writing, inflation has reached double figures and pay in ‘real terms’ has shrunk by 3%, so it’s safe to say there’ll be no honeymoon period for the new prime minister. With the summer recess now over and the new PM in place, we’ll start to discover how the government is going to support the public and businesses in adapting and overcoming this tough period.
A new IMI report, Automotive Sector Employment, has claimed an aging population, decreased immigration and ‘green agenda’ are creating a major skills challenge for the automotive labour market. Despite forecasting a 2% decrease in the number of jobs available in the automotive industry by 2031, the report highlighted that rising employment replacement demand, due to retirement, migration and occupational mobility, will “significantly contribute to the expected and unprecedented number of available vacancies”.Therole most in demand will be the vehicle technician, which will account for 16% of vacancies, said the report.
IMI CEO, Steve Nash, said: “The industry faces its biggest skills challenge of the last two decades. We have been lobbying government, the automotive industry and the education sector for a long time to invest in addressing the shortage in qualified EV technicians, and the majority have stepped up to the challenge. But our latest report worryingly reveals that the UK’s lack of EV skills is just the tip of the iceberg. “An aging population is a significant contributor to the dilemma. Many of our older workers are set to retire over the coming years and fewer younger workers are joining the labour force. Without doubt, more needs to be done to attract young blood into the UK’s automotive sector.”
“At the same time, prioritising training and equipment is key to garages looking to enhance their capabilities and widen their proposition, especially as today’s data reiterates increased demand in the used plug-in market.”
After the Society of Motor Manufacturers and Traders announced an overall fall in used car sales, but revealed an increase in battery electric vehicles in the second quarter of 2022, LKQ Euro Car Parts CEO, Andy Hamilton, reflected on the latest figures: “Whether or not more used vehicles are changing hands than in previous years doesn’t change the fact that the UK car parc is ageing, especially as supply issues continue to frustrate order fulfilment in the new car “This,market.combined with more drivers dropping out of dealership servicing earlier in search of a more affordable service, means there’s a real opportunity for independent garages to grow their share of the “Spreadingaftermarket.the word locally and investing in a credible online presence is key for those looking to win new customers.
AAG adds AC Components to portfolio Alliance Automotive Group UK (AAG) has announced that it has recently completed the acquisition of AC Components Ltd. An existing member of the UAN, AC Components is a single branch LV business based in Craigavon, Northern Ireland with sales of around £3 million and has 20 employees on its roster. The most recent acquisition in Northern Ireland follows the April 2022 announcement that AAG had completed the buyouts of MacAutoparts Ltd and Antrim Autoparts Ltd, both of which were GROUPAUTO members. In August 2021, AAG completed the takeover of J&S.
IMI predicts 160,000 sector vacancies by 2031
ECP comments on latest used car sales data
6 I PROFESSIONAL MOTOR FACTOR SEPTEMBER 2022 NEWS
A1 Motor Stores and Airtex agree distribution deal
The team at Autosupplies Chesterfield was on the receiving end of a specialist Mintex training evening, presented by TMD Friction’s technical experts, which detailed the braking company’s manufacturing processes and product care advice. TMD Friction Head of Technical Training, Scott Irwin, and Technical Sales Representative, Stuart Incledon, delivered the session to Autosupplies staff. The seminar covered the bedding in procedure, where brakes are run-in to assist in smooth braking operation and transfer a layer of friction material onto the disc, and the use of chamfers, shims and slots to prevent noise and vibration from the pads. As well as an overview of the manufacturing process, the sales team were taken through how Mintex verifies brake pads and discs are operating and the pitfalls that some garages may fall into if parts aren’t fitted correctly, with the masterclass culminating in a quiz and presentation of Managingcertificates.AutosuppliesDirector, David Clarke, said: “The Mintex masterclass training was great, and the whole team will have benefitted enormously from it. They’re now well equipped to advise customers on braking and share Mintex’s quality message.”
Friction delivers
For more information about KitAid, www.rdr.link/FFM001
A1 members will benefit from the company’s range of kits, as the A12U warehouse will hold the top 50 products, which equates to more than 80% of the UK car parc. Furthermore, all kits have a three-year, no quibble warranty period and unlimited mileage.
Derrick Williams MBE said: “We are very grateful for the tremendous support received from NGK Spark Plugs (UK) Ltd, and we would like to thank them for their donation of a full team kit as well as £200 to support our work.”
TMD Mintex masterclass to Autosupplies
A1 Motor Stores members are now able to source water pump and timing belt kits from Airtex.
Scott added: “It’s essential that we deliver our training to not only the garages who fit our braking products, but also the sales teams who sell our braking products. We must ensure that the depth of technical knowledge we have at TMD Friction is passed on to our network, and the Mintex masterclass is one resource we have to help share this information.”
PROFESSIONAL MOTOR FACTOR SEPTEMBER 2022 I 7 Professional Motor Factor
NGK helping football charity reach its goal!
@PMFmagProMotorFactor tom@pmfmag.co.ukwww.pmfmag.co.uk
Launched more than 85 years ago, Airtex is a dedicated original equipment (OE) manufacturer. Based in Zaragoza, Spain, Airtex’s plant employs almost 150 staff and has the capacity to produce more than five million water pumps every year. The water pump kits include an Airtex OE water pump and a Dayco timing belt, as well as OE quality pulleys and idlers required for a complete system replacement.
NGK has announced it is sponsoring a charity that supplies football kits to young players in some of the world’s developing countries. The Hemel Hempstead-based company is supporting KitAid which has been supplying overseas’ youngsters with kits for nearly 25 years. It was formed by Derrick Williams MBE, who set up the charity following a trip to Tanzania when children asked if he could provide a ‘proper’ football kit. One box of kit from friends was sent to a village and the response was incredible, so it was decided to continue KitAid. Since then, more than 870,000 items have been sent to projects across Africa, South America, Asia and Eastern Europe. NGK donated a pristine past kit, which sported the logo of customer PITSTOP Autofactors of Mildenhall, and also donated £200 to KitAid.
Mike’s role will involve providing technical support and demonstrations to customers, sales support and producing content for YouTube, as Launch Tech UK continues to develop its digitalMike’sstrategy.previous experience lies in operations and training management positions within the automotive industry. He commented: “I’m looking forward to being part of the Launch Tech UK team, to offer guidance on the latest Launch products and assist in pushing the brand forward digitally.”Launch Tech UK Managing Director, Dave Richards, said: “We pride ourselves on offering dedicated technical support to provide our customers with experts at the end of the phone. We are delighted to have secured Mike for this position to ensure we can continue to deliver excellent customer service and tech support – and we believe his previous experiences and skills will also help bring fresh ideas to the team.” Trevor Swift has joined PCL as its new area sales manager for the M62 corridor, covering the coast-tocoast region from Hull to Liverpool. Bringing extensive experience in the automotive aftermarket and hardware industries, Trevor has been getting up to speed on PCL’s portfolio of pneumatic equipment, before setting out in the field to meetWithcustomers.relationship management a priority, PCL said Trevor will be keeping customers equipped whilst looking for new avenues for them to explore and expand their business.
PEOPLE & INDUSTRY APPOINTMENTS
Launch Tech PCLSMP Europe 8 I PROFESSIONAL MOTOR FACTOR SEPTEMBER 2022
PMF introduces this month’s movers and shakers as they begin a new stage of their career in the UK aftermarket.
Launch Tech UK has announced the appointment of Mike Carter as technical manager to help the company deliver product support and technical training.
He will be responsible for directing the strategy of the UK, export, and tier one sales teams, and play a key part in building and strengthening customer relationships.Onhisnew position, Brian said: “As one of the leading engine developmentmanagementcompanies, I’m looking forward to delivering excellence in customer service and support, and providing highend products that meet the needs of the automotive aftermarket.”
SMP Europe Managing Director, Ross Toomey, added: “Brian’s experience in the automotive sector means he is an excellent addition to the SMP Europe team, as the company continues to evolve with further investment.
Shakers&Movers
In addition, with a track record in the strategic management of high turnover territories for more than 15 years, Trevor will also be seeking opportunities to develop new and existing business for PCL, whilst increasing awareness of the brand across the region.
Brian brings more than 25 years’ experience in automotive, engineering and product development to the business.
“Brian will work closely with our sales, engineering and product teams to launch new products and communicate the benefits of SMP Europe’s extensive engineering program to our customers.”
Trevor said: “I’ve received an extremely warm welcome from PCL and have thoroughly enjoyed my induction, which included an introduction to every department and detailed familiarisation.productIamnow looking forward to getting out on the road to drive business forward, crossing paths with existing customers and, hopefully, a lot of new ones.” SMP Europe, home of the Intermotor, Lemark and Lucas engine management brands, has appointed Brian Lavery as sales director.
“We’ll now take time to absorb what we’ve achieved, pause proceedings for a couple of months, before we pick up the mantle again in the autumn where more branch expansions are planned.”
GSF Car Parts ‘condenses two-year rebrand programme into six months’ T he journey began in November 2021 and in that time GSF has fitted new signage, changed more than 1,000 vehicle liveries and installed new branding across all of its stores. All members of staff have received shiny new uniforms. In addition, it has opened nine new branches – the latest being St Helens in July – taking the overall tally to 185 across the UK and Ireland. GSF has also bought 300 vans to complement the openings. It’s here Mark and I began our conversation, and I started by asking him if it was fair to describe GSF’s approach as ‘aggressive’:“Itdependson your perspective, doesn’t it?” he replied. “In my view, optimistic is probably more accurate.
We've worked tremendously hard and accomplished what we set out to do. We have a single brand, a single message and a consistency that is the accomplishment of a two-year programme condensed into six months.
Home is where the heart is GSF Car Parts is part of Uni-Select, a distributor of automotive refinish and industrial coatings in North America. When
After overseeing a rebrand that saw GSF Car Parts transition from a dozen local trading identities to one national brand, the motor factor’s president and chief operating officer, Mark Eburne, offered us the opportunity to quiz him on how the concept turned into reality.
PROFESSIONAL MOTOR FACTOR SEPTEMBER 2022 I 11 PEOPLE & INDUSTRY INTERVIEW
On the locations of the branches, I was curious to learn the strategy behind them –was it a case of filling gaps or bolstering regions where demand was particularly high? Mark was candid in revealing how GSF goes about its business: “We look for whitespaces between our existing branches, where we think there’s the greatest opportunity to infill a branch to support the network. It’s a balance of reason; we structure our branches into regions, we try and keep all the regions the same size; therefore, we spread the branch openings geographically around the country, so that the regions can thrive.
“We try balance that with the belief that branches work better in packs. If you run more than one branch in a region, they can feed off each other and more resources can be used to bed them in and support them as they become an ‘up-to-speed’ GSF branch.”
“The recruitment challenge is not unique to GSF – it’s an industry challenge.”
Uni-Select announced that The Parts Alliance would become GSF Car Parts, introducing one trading name across all of its sites, it enabled the former to revert back to its role as a trading group and GSF Car Parts, Dingbro and Qualvecomm running as three entities. Mark hailed it as a “milestone moment” and marked the beginning of an “exciting journey”. At the same time, he identified opportunities to “expand, diversify and upskill”. When GSF Car Parts announced the opening of its Yeovil branch, it was revealed that there was a mixture of existing GSF staff and new recruits making up the team. When pressed on whether this was a deliberate tactic, Mark replied: “Absolutely!” He continued: “We have enough density that we can open branches with some element of new and existing staff – it’s a formula that’s always worked well for us, and we’ll continue to do that should the opportunity arise. “Using Yeovil as an example, the manager and assistant manager both live in the town, but worked in branches inand-around Somerset, so when we opened the Yeovil store, we were fortunate that we had two senior colleagues that could step into those roles – it’s always an advantage, if your staff know the area and people they’re selling to.”
How is GSF staying on top of availability? With a national distribution centre in Birmingham, home to parts and consumables for all makes and models, tools and garage equipment, all of which supply independent garages, national The team at Camborne.
12 I PROFESSIONAL MOTOR FACTOR SEPTEMBER 2022 PEOPLE & INDUSTRY INTERVIEW
Challenge of recruitment
One of the hot topics of conversations within the market – we’ve shared some of them inside issues of Professional Motor Factor this year, both from a factor and supplier point of view – has been on the subject of recruitment and how we, as an industry, can demonstrate the value and appeal of working for either a garage, distributor or supplier.
I took the opportunity to ask Mark if recruiting, not just people but the right people, was straightforward or a tough process: “We’re finding it more and more difficult to find good people, at all levels. There’s a scarcity of labour for every role. We don’t receive many applicants for jobs – some we do, but most of the time we “It’sdon’t.not just an automotive problem; whatever business you’re in, recruiting people is a challenge, and no-one is finding it easy.
“We employ over 2,500 people, so we get retirements, natural churn, expansions, business change, so we’re constantly on the recruitment drive. The difficulty is finding the appropriate person and them wanting to stay for the long-term. We find that once staff have stayed with us for at least a year, they’re more likely to stay for the“Weforeseeable.findthat people with more experience and want stability, are more loyal to the business, so, naturally, they will perform better in their role – it’s about attraction and retention. We’ve done a lot in terms of improving benefits and offering flexible working, trying to make GSF an attractive place to work.
“Sometimes,own-brand.ourown products are manufactured by the OEM. In other cases, we audit the factory and specification, in which case we back-to-back test the product to ensure it is of OE equivalent specification and quality. “On filters, for example, we guarantee that our filters have the same proportion of paper inside the same OE specification and offer the same filtration capability. On brake pads, we test the friction material, we test the pad as if it was being tested for OE. It’s taken a decade or two to build up a comprehensive programme of OE product that we’re happy with.
For more information about GSF Car Parts, www.rdr.link/FFM002
PEOPLE & INDUSTRY INTERVIEW
chains and retail customers, GSF Car Parts is “fortunate in the sense that we can cushion from some of the (availability) effects by the fact we keep stock”. It’s no secret that availability is an issue that the industry is facing, but because a third of what GSF Car Parts sells is its own brand, it’s in a strong position, according to Mark. He added: “We have a very strong ‘own brand’ proposition – about a third of what we sell is our own brand, and two thirds is original equipment (OE) products. We sell very little aftermarket –approximately 95% of what we sell is either OE or own-brand, and we only sell OE quality
“We measure the warranty claims we receive; the warranty claims on our OE product, without exception, are as good as or better than the OE quality product that we sell.” The future? When presented with the opportunity to talk to the head of GSF Car Parts, it would’ve been remiss of me to not ask for his views about the impact of electric vehicles (EVs) and how GSF, as well as the industry as a whole, will evolve. He predicts the industry is going to “change beyond all recognition in the next five to seven years”, that the impact of EVs and hybrids will have a “profound effect” on the automotive aftermarket, and the transition is “happening faster than everyone thought, and the pace willHequicken”.confirmed GSF Car Parts was gearing up for the future and, specifically, EVs, and that the “winners will be those that take market share”. How the next few years play out will be fascinating; however, one thing is for sure, GSF Car Parts is ready for the challenge and will continue with its optimistic, bullish philosophy to increase its market share, grow year-on-year and, in Mark’s words, “be the best in our industry”.
“For garages and end-users fitting UFI Filters products, we can guarantee genuine UFI products when they are bought directly from our distributors. Indeed, we always recommend buying our filters only from our distributors and being wary of unofficial channels. We train motor factors on how to distinguish a fake filter from an original one. “At a group level, these measures have been further strengthened by specific training sessions delivered at the most sensitive customs agencies, focusing in particular on products that are subject to the greatest counterfeiting activity, such as those from the ONE family of UFI Filters. “We have tightened the surveillance measures and have further extended our internet business intelligence activity globally, in partnership with CONVEY, a company based in Italy specialised in internet and brand protection services. This monitoring activated has resulted in the interception of more than 2.5 million illegal parts transactions on the major marketplaces at global level and succeeded in removing more than 8,000 commercial advertisements posted on 33 e-commerce platforms, preventing a potential turnover of more than €5 million in counterfeit goods sales.”
emphasises differences between fake and original to factors
Q We recently ran an article from UFI Filters, which revealed actions taken to beat counterfeiters – what work are you doing with motor factors to ensure only genuine UFI Filters are being supplied and fitted?
Karl Ridings (KR): “Our message is always constant: we highlight the UFI technologies visible and non-visible on our product, via social media, marketing and PR. Our sales team also visits customers and garages, and is present at trade shows, always highlighting the benefits and visibility of our deep filtration media, which, when compared and contrasted with counterfeit parts, are often clearly different.
Q Away from ‘fighting the fakes’, what other initiatives/projects are UFI Filters doing to support distributors?
KR: “The sales team are always actively supporting our customers, utilising the very high quality marketing literature and using original equipment (OE) product samples to demonstrate UFI Filters’ quality and OE technology. For our new range of ARGENTIUM cabin filters, we are offering initiatives to our distributors for an initial stock“UFIpack.Filters ARGENTIUM is a revolutionary antibacterial filtering media, with the exclusive FormulaUFI.Stratiflex. It consists of three layers of synthetic polymer fibres: antimicrobial, adsorbing and“Thestructural.antimicrobial layer incorporates silver particles with a powerful antimicrobial action, thanks to Biomaster silver biocide (tested to ISO 22196:2011 standards) which inhibits bacterial growth by up to 99%. When combined, these layers block pollen, dirt and tyre dust, inhibiting the growth of fungi, mould and bacteria while adsorbing sulphur dioxide and nitrogen oxides. “Thanks to the presence of activated our interview with UFI Sales Director UK and Ireland, Karl Ridings, we switch our attention to how the company is working alongside distributors to combat products,counterfeitprojectsin the pipeline UFI’s impact on motorsport: UFI Filters
and
14 I PROFESSIONAL MOTOR FACTOR SEPTEMBER 2022 PEOPLE & INDUSTRY INTERVIEW Continuing
KR: “We do have some opportunities for customers to attend. Last year, for example, we held a day at Silverstone for some customers to experience the Porsche Carrera Cup car as a passenger, but also to drive a Porsche and BMW M3 around the famous“Motorsportcircuit. has a huge following in the UK; with UFI Filters being used by nine out of 10 Formula 1 teams (with over 110 filters being used in each race weekend and many other formulas across the racing spectrum), we use motorsport as a means to demonstrate our passion for providing engine filtration capable of performing in the most extreme conditions. “The sponsorship in the Porsche Carrera Cup GB, moreover, has helped with brand exposure and recognition. The same goes for our heavy duty range, which was used to support the six-time British number one, Ryan Smith, in the British Truck Racing Championship. All of these actions help the brand awareness of UFI Filters in the UK across media, social media and PR exercises.” For more information about UFI Filters, www.rdr.link/FFM003
PEOPLE & INDUSTRY INTERVIEW
Q I understand UFI Filters is still heavily involved in motorsport? Do you invite customers to race weekends?
carbon, UFI Filters ARGENTIUM guarantees a filtration efficiency of over 98.5% for particles with a diameter of 2.5 microns, and also eliminates harmful gases and unpleasant odours, as indicated by laboratory tests carried out in accordance with ISO “ARGENTIUM11155-1. is a high-quality product, developed using the OE pedigree of UFI Filters. In addition, due to its sophisticated level of product and packaging characteristics, it is much more difficult to counterfeit.”
For more information about Kalimex, www.rdr.link/FFM004 Colin Benzie, Mike Schlup, Darren Darling and Gilbert Groot
There are many JLM products that will keep vehicles running in optimum condition, which should be on a motor factor’s shelf and featuring in its weekly promotions.Takethe JLM GDI Cleaner, for example, it cleans the tip of the injector of direct fuel injected engines, with more efficient fuel injection and less fuel consumption as a result.JLM’s Petrol Extreme Clean, another bestseller, is used by mechanics during vehicle servicing. It’s the solution to late model cars and engines with severe build up problems in various parts of the fuel system. These contaminations are tough and hard to dissolve with regular fuel additives. The special detergent in this formulation cleans the fuel system – including injectors, inlet and outlet valves, spark plugs and combustion chamber – restoring engine power and promoting fuel economy. Often when a car is being serviced, the oil is changed. When a mechanic adds JLM Engine Oil Flush to the oil before replacing with fresh oil, even old and very dirty engines are cleaned with a corresponding improvement in engine performance and a reduction in fuel consumption. These are just a few products from the JLM stable that a motor factor can promote.
riving fuel efficiently is a hot topic, but if a tank of fuel is to last longer, vehicle maintenance is vital. Motor factors are at the centre of this because their trade customers hold the keys when it comes to attaining optimum vehicle health. A healthy vehicle burns less fuel. For any motor factor, making sure they have high quality additives in stock enables their trade customers to place repeat orders, knowing they won’t have to wait for the additives they use during servicing, repairs, and for ongoing vehicle maintenance. At Kalimex HQ, JLM sales are rising from our motor factor stockists, fuelled by our presence at trade shows and our marketing, which is to signpost any enquiry from a mechanic to their local factor.
Motorists can’t fight the price at the pumps, but they can trust their mechanic to use best of breed maintenance and prevention products to improve fuel economy; by stocking high-margin JLM products, a motor factor will build revenues from additional repeat sales because their trade customers will keep coming back for more. With UK fuel prices remaining high, vehicle maintenance is a priority for motorists wanting maximum miles from their tank. The independent mechanic is key in ensuring that vehicles are properly maintained and regularly serviced, while motor factors are equally crucial in ensuring stock levels are maintained and upholding excellent lines of communication. Mike Schlup, managing director of Kalimex, the UK distributor of JLM Lubricants’ product range, has his say:
D
16 I PROFESSIONAL MOTOR FACTOR SEPTEMBER 2022 BUSINESS & TRAINING PROMOTION
Kalimex: Strong stock levels and lines of communica tion are vital
Importance of promotions
JLM is a brand motor factors can trust; for many years JLM has collaborated with topflight mechanics; Darren Darling, the founder of the independent DPF Doctor Network, being a fitting example. Darren and many of his ‘doctors’ will road test a JLM product before it’s launched, to ensure it does what it says on the tin. If motorists want to run their vehicle fuel efficiently and keep repair and service bills down, they must trust their mechanic to use premium quality additives over parts whenever possible.
WAI has moved to support motor factors and their customers with regular communication of new-to-range references, viewed as crucial move to support factor businesses, as the UK vehicle parc continues to expand at pace.
What’s the cornerstone of a successful garage or motor factor? WAI believes both are looking to suppliers for marketing support to keep their business agile, particularly in the “changing face of the aftermarket, as well as delivery of high-end parts”.
WAI reveals its methods to keep factor relationships strong W
BUSINESS & TRAINING RELATIONSHIPS PROFESSIONAL MOTOR FACTOR SEPTEMBER 2022 I 17
WAI Managing Director, Richard Welland, said: “Our range of engine management references feature meticulous innovation to deliver highquality parts for applications across the vehicle aftermarket, from passenger cars to heavy-duty commercial vehicles and industrial vehicles. “As well as this, WAI supports factors and garages with regular communication, training and workout meetings, so our customers get the most out of the relationship with us.”
AI is a specialist in rotating electrics, with product lines across ignition coils, alternators, engine management and sensors, plus wiper motors and window regulators. The company has recently expanded its product range with new electric vehicle (EV) charging cables.
Consistency is key Regular contact is a key value of WAI’s customer service and staying on top of and finding a solution to any issues encountered by factors is a high priority for the team. Workouts and specific training calls are one of the methods that WAIRicharduses. added: “We tell our factor customers that our door is always open for them, whether they want more information on any products or if they need to tell us of any issues. We want to equip our customers with not just a part for a vehicle but the knowledge of the application to help them in their day-today“Ourrole. enduring relationships with our motor factor customers are testament to the quality we’ve delivered for years.”
For more information about WAI, www.rdr.link/FFM005
Over the last two years, WAI has expanded into alternative areas of the aftermarket. From being a specialist in rotating electrics, the company has branched into EV charging cables, which has brought new opportunities for factor customers.
WAI has “reinvented itself”
Richard continued: “With our support, our factor customers are now able to market themselves as EV specialists. With the launch of our successful EV charging cable range, we’re developing new marketing materials and floor display units that really bolster garage and factors’“Thiscredentials.changingtide in the UK vehicle parc means that businesses need to be lean to the challenges posed by more used EVs appearing in the aftermarket, and our eye-catching units, promotional material we generate, and of course our high-end EV parts, are ways factors can do this.”
Motul encourages investment in historic vehicle market
T he growth of the historic vehicle sector and its absorption of the increasingly popular ‘youngtimer’ period – cars from the ‘80s ‘90s and noughties – means that more historic vehicles of this period are on the roads daily, presenting real and growing opportunities for workshops and factors supplying to them.
Motul UK Head of Sales, Andy Wait, believes historic marketrepresentvehiclesagrowingand,therefore, an increasing opportunity. Here, he explains which of Motul’s range can make a difference:
18 I PROFESSIONAL MOTOR FACTOR SEPTEMBER 2022 BUSINESS & TRAINING OPPORTUNITY
With increased numbers of people using their historic and ‘future classic’ cars for daily transport, comes the opportunity to target both those groups of vehicle owner and, with the onset of autumn and winter – and road conditions becoming more difficult – it is important that classic vehicles are in good shape.
Engine oil Towards the end of a busy season, engine oils will contain products of combustion, such as acids, soot, wear metals and other contaminates. Leaving this dirty, used oil in the engine exposes the vehicle to potentially harmful corrosion.
Motul’s lubricant ranges cover everything from pre-war vehicles to youngtimers, and
The Motul range has long encompassed workshop sprays, greases and fluids, but it is also moving into complementary workshop equipment to make the lives of technicians easier, cleaner but also create businessAdditivesopportunities.canalsopresent numerous possibilities in the historic car sector, and Motul’s Professional range offers fuel additives for both petrol and diesel engines, oil additives for cleaning engines and treating leaks, as well as transmission and cooling system additives. The additive offer also comes with the opportunity of bringing in an additive dispensing system, for example, which simply connects and starts up, running supervision-free so workshops can get on with other business. Motul has also taken a fresh look at parts cleaning with BioClean, which is a new, solvent-free parts washing system, that, with its warm biological cleaning agent is safe, effective, cost-efficient and pleasant to use. Also, it will soon introduce automatic gearbox flushing and cleaning equipment.Ultimately, on historic vehicles specifically, the Motul message is that its presence in the service and repair sector is increasing, and it presents numerous opportunities in the autumn while use is still high and before enthusiasts look at putting their cars into hibernation over the winterThatperiod.again, is something that comes with its own set of potential opportunities! For more information about Motul, www.rdr.link/FFM006
the key characteristics of each oil are designed to tie in with the specific requirements of engines of their period. It is encouraged to change used engine oil to a fresh charge of a high-quality engine lubricant and run the engine – Motul has a full range of Classic lubricants for cars of different eras, each with bespoke properties designed to cater for the needs of engines of a particular period. Its Classic 20W-50, for example, includes a ‘tackiness’ additive to ensure that the metal surfaces are coated with a protective layer, which prevents condensate from adhering to the metal surfaces – particularly important if a car is going to be laid up for the winter.
Extending the opportunity further Engine oils provide the central requirement for historic vehicle lubrication, but there are many other lubricant and fluid requirements and, of course, caring for a vehicle is as important on the outside as it is under the hood. Motul has, therefore, extended its Classic range to include coolants, cleaners and vehicle care products, which, like its engine oils, are designed specifically for classic car maintenance and care. This offers further opportunities to deliver the optimum product to owners and extend the upsell as related work.
“Motul has extended its Classic range to include coolants, cleaners and vehicle care products, which, like its engine oils, are designed specifically for classic car maintenance and care. This offers further opportunities to deliver the optimum product to owners and extend the upsell as related work.”
BUSINESS & TRAINING OPPORTUNITY
Meanwhile, Nissens guides readers through the installation of an exhaust gas recirculation (EGR) valve; however, before diving into the step-by-step, the company explained what can cause damage: “As the valve operates in a harsh environment, under thermal stress and the direct influence of the flow of exhaust gases, there are many factors that can cause its premature failure. The following are the most common reasons, and their root causes must be recognised and eliminated effectively: excessive contamination by carbon build-up, thermal stress and EGR system leaks.” Nissens also advised: “Perform an OBD diagnostic scan to specify the failures related to the valve, but remember that error codes for a specific sensor or malfunction may not reveal the root cause of the problem. Often, the errors are stored due to another problem in a related system/component, causing the inspected sensor/device to send improper readings. It is, therefore, important to analyse and recognise the real cause of the malfunction before replacing parts.”
TALK OF THETRADE
has highlighted some stories from the July/August edition
the magazine,
Professional Motor Mechanic Editor,Kieran Nee, of which he of do your workshop and theCIA have in common? The IMI’sSteve Nash explains all Also inside... Win a GYS induction heater!
believes will perk the interest
our readers. THE TRADE MAGAZINE FOR SERVICING AND REPAIR PROFESSIONALS PROFESSIONAL FREE TRADE TO THE SERVIC IN ■ REPAIR ■ D IA GNOST IC S ■ MOT MOTOR JULY/AUGUST 2022 TECHNICAL TIPS AND CLINICS BUSINESS ESSENTIALS AND TRAINING UPDATE ‘HOW TO’ GUIDES AND BEST PRACTICEDIFFERENTADVICE STROKESWhat
First, he selected an interview conducted with Petronas Technical Service Manager, David Aldous, about the company’s new Syntium range of oils. Engines are becoming smaller, whilst drivers are expecting comfortableincreasinglyandrive, so how can the Syntium range help achieve both?David replied: “A vehicle’s performance is vital to the driving experience and is directly linked to ride comfort. Most engines only convert around one third of their potential fuel energy into power; the rest is left unconverted or disappears as waste heat. Excessive heat can cause damage to critical engine parts, such as turbochargers, pistons and bearings, which, ultimately, affects the driving experience. The Petronas Syntium range enables motorists to unlock peak engine performance for a more stable car and a smoother ride.”
20 I PROFESSIONAL MOTOR FACTOR SEPTEMBER 2022 MARKET TRENDS & ANALYSIS INDUSTRY INSIGHT
Finally, induction heating looms large in manufacturing industries and in domestic cookers. So, what's it about, and can it help in the automotive workshop? GYS explains what it has to offer to the independent workshop: “Oxy-fuel gases have warmed up steel in workshops since we can remember. With good reason: if the equipment is properly maintained and if the operator follows welldefined thicknesses.wideeffectiveparticular,oxyacetylene,procedures,inisasafeandwaytoheatarangeofmaterial
PROFESSIONAL FREE TRADE TO THEMOTOR JULY/AUGUST 2022
Let’s start with the basics, visually inspect the battery and then test it.Are the terminals in good, clean condition? the terminals look like the one the sleep (when checking this, can take in excess of 30 minutes for all systems completely go to sleep), ask your customer as many questions as possible to find out how the vehicle is left after use? This could point to something simple like the multimeter and check the function of the bonnet switch. Many cars will lock with the bonnet open but the alarm will not set, this then leaves the CAN system online, causing drain. switching live feed, will remain permanently live and cause drain. Large amounts of solder during repairs can also cause high resistance in circuits, which then creates another circuit consumer and causes drain. Finally, do not rely on the Amperage hour (Ah) battery actually fully discharged at 11.8 Volts, therefore the discharge time much shorter than you think.
STROKES What do your workshop and the CIA have in common? The IMI’s Steve Nash explains all Also inside... What is a parasitic drain? less than 0.05A from the negative battery terminal, anything over this could indicate problem.
DIFFERENTADVICE
BILSTEINCAMPER:B6 NEW PRODUCT LINE FORMOTORHOMESSPECIALLY
“Plus, you can cut and weld with it. While the equipment itself is relatively cheap, cylinder rental and gas are not; moreover, the two safety-related 'ifs' above generate enough concern that, in these risk-averse days, some companies have banished gas from their workshops.“Yet things still seize up and get bent – so what's Induction heating heads a very short list. withoutHeatingaflame or physical contact, it is a safecontrolled,andefficientprocess.”
THE PARASITES OF POWER LATMAXIMUMENTAMPDRAW & A offer reprogramming capacity with TPMS diagnostic functions. The devices are compatible with the aim to provide the best solution for technicians operating in the tyre field and allow them to offer complete maintenance service. warning lights. Compared to previous generations of TPMS tools from the brand, the current crop have made an conditions,TPMSprogrammingeffortmethodsandisspeciallydesignedsystemhealthprogrammeMX-sensorsandconduct can save time by choosing the most suitable way complete work. The TS508 has all the features of the previous TS408, but also has TPMS fault finding tool. Autel TPMS sensors programming Sensor learning via OBD TPMS fault scanning TPMS DTC read and clear MX808TSC of TPMS health checking, sensor programming, TPMS relearn, as well all system diagnostics and special service functions. well read and clear diagnostic functions for over 70 manufacturers. A fast go-too tool for undertaking many service functions, designed to work in conjunction with the new TBE tyre wear and brake disc wear tool. The Optical scanner identifies VIN/MMY Copy by OBD sensor programming for Batch programme up to 20 Autel 1-Sensors Tyre pressure placard value reset Includes four commonly used This laser-enabled tyre tread depth and brake disc wear examiner provides users with TPMS RANGE and even give our readers the chance to win one for themselves. Win! ’s ls, all do is RDR.LINK d 10/ “quick and accurate” wear remove tyres. It features 1.1 in. AMOLED super retina detailed replacement and maintenance suggestions for quick tyre service, document separately, or with the ITS600 to view and print detailed TPMS reports. 1.2 in. AMOLED super retina touchscreen mega-pixel macro camera Test detail for single tyre tread/brake disc Tyre expiration notice/tyre recall wheel CamerasSelf-calibratingalignmentcamerasautomaticallytrack vehicle height on lift vehicle inspection of tyres, photos and notes. Live alignment reading display Illustrated alignment instructions, live frame placement in little as minute. Set ADAS calibration target height with the push of button. Step-by-step Autel's range of TPMS aim to provide the best solution for technicians operating in the tyre field and allow maintenance service
The motorhome industry is booming, with no end in sight. However, the driving behaviour base not always ideal for camping use. This because classic van suspensions are designed really empty due the heavy internals, but curves or disturbing driving noises therefore That’s why the shock absorber experts BILSTEIN have decided to build up tailorhigh-performance B6 shock absorber with the suffix “Camper” from 2022 onwards. For real game-changer. All product information can also be found at camper.bilstein.com. motorhomes in Europe, the first to benefit compared with the standard damper. All identically constructed vehicles from Citroën B6 Camper configuration was initially tested in the particularly popular segment of camper guarantee optimum handling here too. Other applications will follow successively. There will adjustment using purely mechanical process. This shock absorber adjusts its characteristics therefore soon look forward to another The BILSTEIN B6 Camper in detail their towing vehicle for some time now with our improved BILSTEIN B6 series replacement all other motorists due to its greater damping force”, explains Rainer Popiol, head of the special product for motorhomes”. The B6 These include safety plus crosswinds and traction and precise handling. At the same of driving noise through better damping contributes this just as much as the increase on cobblestones and at level crossings. The successful setup due the fact that shock absorber is not simple carry-over product. Each vehicle application Testing Papenburg”. This time-consuming roll-out is staggered. Step-by-step, BILSTEIN will test and fine-tune further vehicle them on the market but only when the demanding test engineers are fully satisfied. WWW.RDR.LINK/
THE VARTA PARTNER PORTAL: Head to the VARTA Partner Portal, where you can find the expert advice throughout the whole replacement journey. Register now for free: WWW.RDR.LINK/AAN018
‘HOW TO’ GUIDES AND BEST PRACTICE
B D WWW.INSTAGRAM.COM/BILSTEIN_OFFICIAL F
INSIDE THEISSUE PROFESSIONAL MOTOR FACTOR SEPTEMBER 2022 I 21
Traction Charger outlines the key differences between the similarly named Lithium-ion (LCO) and Lithiumiron (LFP) batteries: “LCO batteries have the chemical symbol LiCoO2 and LFP batteries LiFePO4, so we can see that the immediate difference is that one contains potassium and the other contains cobalt. It is these core elements that are the main active materials in these two battery types and give them their distinctive differences. “LCO technology has a relatively short lifespan, with low thermal stability and limited load capabilities. It requires a slow charge. Crucially, though, it also has a high energy density and no memory effect, and can deliver power over a long period, which offers a great option for smaller electronic devices that need“LFPrecharging.batteries are, in general, less powerful than a LCO battery. They have a much longer lifespan: LCO cycle durability is between 400 and 1,200, and lasts around 13-18 years; whereas, LFP is more like 2,000 cycles, so, in theory, should last more like 50 “LiCoO2years.is considered hazardous; it can cause allergic reactions to the eyes and skin when exposed; whereas LiFePO4 is a non-toxic material and can be disposed of more easily. Lithium-iron phosphate has generally excellent thermal and chemical stability, staying cooler in higher temperatures and at low risk of combustion, whereas LCO batteries have a higher flammability rate.”
Q&A PMM interviews David Aldous, Petronas PMM’s Editor Kieran Nee puts the questions to Petronas’ Technical Service Manager, David Aldous about the lubricants company’s new Syntium range of oils. Established in 2008, Petronas Lubricants full range of high-quality automotive and industrial lubricants products in over 100 markets worldwide. We also work tandem that power the Silver Arrows Race Team. Can you give readers an idea of the range of products you offer? lubricants and fluids for range of vehicles, including cars, bikes, motorsport, trucks, agriculture, and construction. For example, vehicle emissions and fuel consumption by up per cent – minimising the environmental have our Petronas Urania oil range which delivers the durability needed withstand commercial vehicles, while providing better fuel economy, reduced emissions and enhanced reliability too. the brand, what separates your company create a better product for the workshop? who want confidence on the open road and products that reduce the impact on their engines, wallets and the planet, or truck challenging schedules, terrain and weather conditions. As we develop and test our products under the most extreme pressures, unique position deliver motor racing level technology drivers all over the world, and even into the car on your driveway! efficiently to generate more power from controlling the dissipation of engine heat, transforming the performance of road car generations and provides up 68 per cent higher oxidation resistance too. It’s this Our CoolTech+ technology all about deliver up to per cent better fuel economy and few emissions, for cleaner, more costeffective, and efficient mobility. By our products under the most extreme pressures, Rally, our products deliver winning performance." the overall heat generated from combustion, which keeps the engine at the optimum operating temperature. Similarly, by How important is sustainability to today’s drivers? ignored. Whether this is drivers, companies like PLI or garage owners we all have responsibility to reduce our impact on the well as the planet. is our job to provide customers with solutions to help them be more energy efficient and reduce carbon Engines are getting smaller, whilst drivers are expecting increasingly comfortable drive experiences –experience and is directly linked to ride comfort. Most engines only convert around one third of their potential fuel energy into turbochargers, pistons and bearings, which ultimately affects the driving experience. The What else is Petronas doing to reduce plastic waste and carbon emissions? it’s our goal achieve net-zero emissions by 2050. As part of this journey, we have redesigned our packaging. The Petronas per cent recycled plastic, with the pails themselves fully recyclable. This new packaging is major step forward in our netJULY/AUGUST 2022 WANT TO KNOW MORE?
AUTOMECHANIKA FRANKFURT PREVIEW
Hall 3.1, Stand A77
A full range of its remanufactured fuel pumps and injectors covering all makes and models of vehicle, including car, Euro 6 commercial vehicle and tier 3 offhighway applications, will be on display.
After four years, Automechanika Frankfurt is back! Plenty of familiar aftermarket brands will be heading to Germany, with many eager to share what they’ll be highlighting between the 13th and 17th September.
Automechanika Frankfurt set for first event since 2018
Comline will be looking to “strengthen and develop its already impressive business in exportSincemarkets”.Comline’s last appearance in 2018, the all-makes brand said it has maintained course through the pandemic and continued to forge new and strengthening partnerships with distributors around the world. Comline travels to the German metropolis with a sense of optimism and opportunity for its five-day showcase.
22 I PROFESSIONAL MOTOR FACTOR SEPTEMBER 2022
expanded aftermarket portfolio of green solutions. With sustainability one of the core themes of this year’s exhibition, the OE approved remanufacturer will demonstrate how its products, including fuel systems, turbochargers, diesel particulate filter cleaning and rewound motors, are helping to save raw materials, energy and waste to landfill, and customers money – all without compromising on the quality of the product.
“As vehicles become much more fuelefficient and cleaner, the technologies required to maintain the high levels of performance on the road are evolving quickly,” explained Carwood Deputy Managing Director, Simon Quantrell.
Hall 3.0, Stand A61
The Tool Connection will be focussing on EVs. On display will be the hybrid and EV safety range from Laser Tools, which includes workshop safety, vehicle safety and personal safety items, along with the range of fully insulated tools and testers for safe working on high voltage EVs. Also appearing will be the ‘naked Zoe’ — a purpose-built spaceframe chassis fitted with the full Renault Zoe EV drivetrain. This display lets visitors see exactly how an EV vehicle works, from battery position to the main electric motor and cooling systems. In addition, visitors will be able to see examples of Laser Tools’ most recent and ever-increasing ‘Made-in-the-UK’ engine timing tools and suspension bush tools. Hall 8.0, Stand F29
Hall 3.1, Stand J92 Resistant to corrosion, less noise and durability differentiate the new range of aftermarket discs and pads dedicated to electric vehicles (EVs), according to Brembo, as it prepares to launch the Beyond EV Kit. Derived from original equipment, these “combine low environmental impact with performance and safety”. The new range includes a new disc and pad, tailor-made for the market’s most popular EVs. A double-protective treatment helps to prevent corrosion of the entire kit, while a special copper-free friction material with a galvanized backing plate reduces dust and road noise when braking.
Comline General Manager – Marketing and Communications, Leigh Davies, said: “It’s great to have Automechanika Frankfurt back! It’s an exhibition like no other in our industry and there’s a real sense of anticipation at its return. The Comline stand reflects the stature of the event and our continued growth since our last outing in 2018. It’s our largest stand ever and we’re also debuting in a prominent new location.”
Schaeffler will be showcasing its complete portfolio of market and futureoriented repair solutions for combustion engines, hybrid and EVs. “Your business is our focus” will be the motto of Schaeffler's Automotive Aftermarket division, as the company presents a raft of new products on its stand from the LuK, INA and FAG productSchaefflerbrands.will also be looking at the daily repair routine expected in a modern workshop, as well as the future of RepSystem‘SchaeffleraxlewilldebutMakingmobility.itsattheshowbeanewE-repairkit,theE-Axle–G’,which is among the finalists in the race for the Automechanika Innovation Award.
One particular focus is on solutions for hybrid and EVs, and Hella Gutmann will present innovative product solutions for dealing with high-voltage (HV) technology, including HV battery diagnostics and the new guided HV measurements via the mega macs X diagnostic unit and the MT-HV high-voltage measurement module.
Another focus of HELLA's presence will be on the comprehensive training opportunities. Hall 9.0, Stand A80/88
Hall 3.1, Stand G11
HELLA, the lighting and electronics specialist operating under the FORVIA umbrella brand, will present its comprehensive range of solutions for workshops and wholesalers.Thefocus of the stand, where Hella Gutmann will also be represented, will be on solutions for current and future challenges in automotive workshops and the aftermarket.
With its first product launch in 10 years – a range of new propshafts – a new website and an enhanced export division, Shaftec will use this year’s Automechanika Frankfurt to demonstrate how through “strategic business investment”, it is ready to drive its brand further into Europe, as it looks for exciting new distribution opportunities.Incorporating over 20 years’ experience in the field of driveshaft and CV joints, this new range of propshafts “perfectly complements” the company’s existing product portfolio. With an initial range of 170 OE matched quality one, two and three-piece surcharge free parts, offering European parc coverage across the classes and available with 95% availability from the start, there are a further 40 parts in development. Meanwhile, the new website has been developed as part of Shaftec’s new brand image implementation, which offers a “more dynamic user experience” and is “much easier to use on mobile devices”. With new sections, such as ‘quality and accreditations’, the whole look and feel of the website has been updated in line with refreshed corporate guidelines. Furthermore, it is heavily focussed on the Shaftec strapline: Drive. Steer. Stop.
As EV ownership and the global charging network continues to grow, CTEK will also showcase its complete range of electrical vehicle supply equipment products and associated software solutions to support load balancing and network management, for both commercial and home installations.
AUTOMECHANIKA FRANKFURT PREVIEW PROFESSIONAL MOTOR FACTOR SEPTEMBER 2022 I 23
FOR.0, Stand A02
Hall 8.0, Stand F66
Automechanika Frankfurt will be an opportunity for CTEK to unveil its NJORD GO portable EV charger and launch some new professional showroom charging solutions. The company will also display its recently launched range of adaptive charging 12V battery chargers – including the CS ONE, powered by new APTO (adaptive charging) technology.
T here is interest in how the world will handle the end of an electric vehicle (EV)’s battery life. Although enormous strides have been made in EV battery capability and lifespans, the initial production and final disposal plans have not progressed as quickly, according to Ecobat.
Ecobat Solutions European Marketing Manager, Peter Coleman, said: “To date, it has processed more than 2,000 batteries, which, bearing in mind that all lithium-ion must be transported under strict dangerous goods regulations, is no small“Furthermore,achievement.to ensure it can offer a fully-compliant transportation service, it helped to develop a special critical battery transportation box that can be deployed in the event of batteries being damaged or potentially liable to thermal runaway.”
Positive implications for independent sector
24 I PROFESSIONAL MOTOR FACTOR SEPTEMBER 2022 BATTERIES
Ecobat addresses the future of EV batter y recycling
Ecobat plays an essential role in the collection, recycling, production, and distribution of energy storage solutions. Its pan-European battery distribution business, Ecobat Battery, and collection and recycling division, Ecobat Solutions, provide battery collection and recycling management services to empower sustainability efforts around the world.
Ecobat Battery European Marketing Manager, Thom Poole, said: “The lithium battery, which is generally the battery of choice for vehicle manufacturers (VM) globally, is an incredibly effective power storage solution. “It is virtually maintenance-free, is lighter than a traditional lead-acid battery and smaller in size for the same power output. It provides a longer service life, delivers more charging ‘cycles’ and can be discharged to higher levels between charging; however, it is expensive to produce and, in stark contrast to lead-acid batteries, difficult to recycle.”
That’s where Ecobat comes in: to address the EV battery recycling dilemma, Ecobat Solutions’ UK site has been diagnosing, disassembling, discharging, reengineering and recycling lithium batteries for the last 18 months.
Although Ecobat’s service offering is mainly focused on original equipment
For more information about Ecobat, www.rdr.link/FFM007
“Through our battery distribution arm, we can supply the batteries the industry needs daily, whether that’s traditional starter batteries or the increasingly important start/stop and auxiliary batteries that are required for micro-hybrids. Through our battery collection and recycling division, we have the ability to safely dispose of any of the batteries the independent sector is likely to come across, including lithium-ion, which is one of the obstacles that has previously held companies back from optimising the opportunities that hybrid and EV service and repair can deliver.”
manufacturers (OEM), which have an extended producer responsibility for their batteries – from installation in the vehicle to responsible end-of-life recycling – the company is aware that forward thinking independent workshops and their motor factor supply partners do not want to get left behind when it comes to the service and repair of EVs. Peter continued: “We want to do all we can to encourage third parties to be very careful when handling battery packs, cells and modules for hybrid and EVs, as they can be very dangerous, a fact that is taken with the utmost seriousness at all our“Moreover,facilities. while our main facility at Darlaston is optimised for the safe processing of batteries at every stage, we also offer an on-site engineering service in the event of a critical incident.” Ecobat offers a service, rather than a buy/sell model for EV batteries, which the company said helps manufacturers meet compliance requirements and ensures they conform to legal responsibilities. This encourages second life usage and responsible recycling to support a circular supplyThomchain.intervened: “Ecobat is in an unusual position to apply decades of experience in recycling to lithium batteries, a service the market desperately needs.
“Although Ecobat’s service offering is mainly focused on original equipment manufacturers (OEMs), which have an extended producer responsibility for their batteries – from installation in the vehicle to responsible end-of-life recycling –the company is aware that forward thinking independent workshops and their motor factor supply partners do not want to get left behind when it comes to the service and repair of EVs.”
BATTERIES
26 I PROFESSIONAL MOTOR FACTOR SEPTEMBER 2022 BATTERIES
For more information about Ring Automotive, www.rdr.link/FFM008
As a result of hotter temperatures during the summer months, more drivers may expect to suffer vehicle battery failure in winter, according to Ring Automotive.
“Considering the challenges inflicted on batteries, thanks to summer temperatures, Ring has developed a range of battery chargers and analysers that help technicians stay on top of battery maintenance and diagnose faults. The battery care product line features a wide range of tools providing both factors and garages with several upselling opportunities.”
Ring emphasises importance of battery health – in summer
Drivers and technicians should preempt winter battery failure following hot summers by utilising new battery analysis technology to stay on top of vehicle maintenance, as warm weather can affect vehicle battery chemistry and cause untimely failure, the supplier reported. Flat batteries are mainly caused by wear and tear, and the aging process –but prolonged heat in summer is often the reason for the spike in battery failures experienced by drivers in winter, rather than the colder climate as is commonly assumed. Ring Marketing Director, Henry Bisson, said: “The chemistry within a vehicle battery is far more active in hotter weather, which speeds up the aging process. Chemical reactions within the battery can double for every extra 10 degrees of heat, so when winter comes around and more power is required to start the vehicle, there’s nothing left in the battery to deliver as the cells have dried out – leading to untimely failure.” Combatting the searing sun Considering the challenges inflicted on batteries, thanks to summer temperatures, Ring has developed a range of battery chargers and analysers that help technicians stay on top of battery maintenance and diagnose faults. The battery care product line features a wide range of tools providing both factors and garages with several upselling opportunities. Ring’s SmartCharge RSCP5024 (top-right) and RSCP60T products are designed with the professional in mind, delivering 50 and 60A continuous charging respectively, to deal with the demand of 12V and 24V battery recharging during diagnostic or data upload work.
The new range of professional charging equipment features smart charge technology, which optimises battery performance and improves the ability to hold charge. RSCP5024 has two dedicated charging curves, seven stage for lithium batteries and eight stage for all other chemistries, optimising the battery’s performance and improving the ability to holdAlsocharge.available in the graphical battery analyser range is Ring’s RBAG750, which can provide a complete health check of the battery and electrical systems of a 12V and 24V vehicle. RBAG750 will detect battery charging problems by checking that alternator voltages fall within normal operating ranges, and checks for potential starting problems by measuring battery voltage drop during engine cranking.
Ring has also developed the RSC804 (top-left), RSC806 and RSC808 smart battery chargers and maintainers, to keep drivers safer on the roads and be able to easily restore power to their motorcycles, cars, 4x4s, vans or trucks.
Why is lead-acid technology being used in a modern EV?
VARTA AGM batteries have proven their reliability for years, making them an ideal companion in supporting the 12V electrical system of electric or hybrid EVs. Their sturdy construction and behaviour, as well as their safety, make them a reliable and robust power source.
An electric car’s high-voltage lithium-ion battery powers the drivetrain and the propulsion system, but not the whole vehicle and its electrical power net. The internal electrical 12V power net system, with its comfort and critical safety features, is powered by a 12V lead-acid battery, also known as an auxiliary battery. It works as a secondary power source for the vehicle’s electrical system and ensures that the car maintains its functionality while driving. When parked, the highvoltage battery is disconnected from theComfortdrivetrain.and safety features, like lane assist, front assist or the occupant protection, are handled by onboard smart systems, which also draw power from the 12V net system. The same goes for most of the car's monitoring functions, which are operated by automatic control systems. This, in turn, increases the need for a reliable, high-performance power supply.
The VARTA 12V battery portfolio is engineered to support both today's and tomorrow’s EVs. VARTA batteries deliver energy for crucial safety systems, comfort features, and fuel-saving functions. They also have spare capacity to power vehicle systems that aren’t yet available. Every major car manufacturer is entering the EV market with battery electric or hybrid EVs. VARTA products are fulfilling all OE requirements, which is why well-known vehicle manufacturers, such as Mercedes, Volkswagen and BMW, are fitting their cars with VARTA batteries.
VARTA offers insight into future lead-acid technology
For more information about VARTA, www.rdr.link/FFM009
What’s more, increasing levels of vehicle autonomy have driven the 12V battery to become a critical safety component.
A s more electric vehicles (EVs) enter the aftermarket, their emergence has intensified the demands of low-voltage power and is redefining the role of the 12V battery.
PROFESSIONAL MOTOR FACTOR SEPTEMBER 2022 I 29 BATTERIES
As cars become more electrified and autonomous, the traditional 12V lead-acid battery is taking on a new and challenging responsibility, according to VARTA Technical Sales Manager, Andrew Cook:
VARTA products “fulfilling all OE requirements”
Lead-acid batteries, on the other hand, are known to be both reliable and affordable. Their wide operational temperature window enhances the operational toughness of the entire system. The safety record of lead-acid batteries makes them invaluable for Europe’s future low-emission mobility sector. Lifecycle analysis of a vehicle’s environmental impact show that leadacid power has a lower impact compared to other technologies.
Lithium-ion technology is often considered the successor of lead-acid technology when it comes to batteries; however, it is not as inherently robust as other battery technologies and requires continuous monitoring by the battery management system. Overall, it is a very sophisticated technology.
With all the publicity surrounding the growth of EVs, it’s worth remembering the fact that irrespective of the powertrain, all vehicles rely on steering and suspension components to drive smoothly and safely.
It has long been a Dayco priority to raise awareness of best practice methods when replacing components, which is why we’re keen to highlight the importance of replacing steering and suspension components in pairs, and motor factors can play a key role in ensuring that their workshop customers are aware of the facts and why they should respond to them.
Dayco continues awareness of best practice methods
This is an important safety message, because even though these items wear continuously in normal use, they also wear in unison and although that does gradually affect steering performance and ride quality, it’s obviously not noticeable to the occupants day-to-day; however, if a wishbone or stabiliser, for example, is replaced on just one side of the vehicle, it can have an adverse effect on the vehicle’s handling as, in effect, its geometry has been altered on one side and not the other, which can potentially cause problems.
Despite the publicity brought about by the slump in sales of petrol and diesel vehicles and the increase in demand for electric vehicles (EVs), Dayco National Sales Manager, Steve Carolan, is here to serve a reminder that the changing landscape will have “little effect” on the steering and suspension market:
R
As a result, following the introduction of wheel bearings, Dayco now offers a comprehensive range of more than 3,300 original equipment (OE) equivalent steering and suspension components, which include axle joints, tie rod ends/assemblies and steering boots, as well as track control arms, ball joints, stabiliser links and bushes.
ecognising the global shift from traditional internal combustion towards hybrid and electric powertrains, we constantly assess our product portfolio to reflect the needs of the independent service and repair sector.
In addition, due to the generally poor state of the UK’s roads, damage due to potholes, speed humps and aggressive curbs, is an ongoing issue, as it’s these parts that generally take the brunt of an impact with any of these obstacles.
Alongside these features, additional benefits from both a factor and installer’s perspective include the fact that where ancillary items, such as fastenings and clips, also need to be replaced when a component is fitted, the Dayco kit comes with all the necessary replacement items, which makes life easier for technicians and provides factors with the ideal one-box solution for their workshop customers.
30 I PROFESSIONAL MOTOR FACTOR SEPTEMBER 2022 STEERING & SUSPENSION
Naturally, as an OE manufacturer and supply partner to many vehicle manufacturers around the world, the quality of our steering and suspension range is paramount. On a practical level, this means that the range has been manufactured to OE equivalent standards for both performance and durability and has, therefore, been tested and verified during its production to stringent certified quality control protocols.
A supporting catalogue, with comprehensive cross-reference data and imagery, is instantly accessible through the Dayco website and app, as well as via TecDoc.For more information about Dayco, www.rdr.link/FFM010
32 I PROFESSIONAL MOTOR FACTOR SEPTEMBER 2022 STEERING & SUSPENSION
In 2017, Citroën launched the C5 Aircross, manufactured with KYB as the original equipment (OE) supplier for shock absorbers. With active suspension systems becoming increasingly popular in passenger cars and semi-active solutions becoming present in more segments than ever before, this collaboration between KYB and PSA introduced a new suspension concept: a passive shock absorber capable of reaching the “high performance of semiactive systems but at a significantly more competitiveFollowingcost”.anomination for the 2019 European Car of the Year Award and winning the 2019 CarWow Comfort Award, KYB was awarded a supplier excellence award from PSA following this successful development.
KYB brings double hydraulic stops to the aftermarket
KYB said it is the only company to offer these parts to the aftermarket, and, currently, there are more than 150,000 C5 Aircross’ on European roads equipped with double hydraulic stops.
Following award wins, rave reviews and ambition to support both workshops and motor factors, KYB is proud to share details of a new product launch.
In this area, the system will act like a conventional shock absorber, with the valving towards the centre of the piston and the base valve providing the damping force.
This split allows the shock absorber’s main valves to focus on comfort, and the two hydraulic stops to take responsibility when more demanding situations are encountered, such as road bumps and potholes, thus increasing both comfort and handling performance.
The first part corresponds to the position around the centre of the stroke.
The secret of this concept is a double hydraulic stops system – with a stop positioned at each end of the piston rod.
The total stroke of the shock absorber can be divided into three differentiated parts, for which the shock absorber will provide different characteristics.
The second and third part corresponds to the positions closest to the end of the rebound and compression strokes, with the hydraulic compression and rebound stops working together to provide additional energy absorption. When the piston rod compresses, the stop at the bottom of the internal cylinder is also compressed, laminating it in oil and dissipating the energy in the form of heat, gradually slowing the movement of the piston rod without returning it.
How does it work?
KYB Europe Aftermarket Marketing Manager, Jordan Day, said: “Having this technology available to the aftermarket is an exciting addition to our existing range and will allow motorists to continue to enjoy the award-winning comfort these shock absorbers offer. It’s another great example of how KYB is at the forefront of OE suspension research and development.”Formoreinformation about KYB, www.rdr.link/FFM011
The technology, named ‘Progressive Hydraulic Cushions’ by Citroën, provides a comfort level described as a “flying carpet effect”. Until now, the system has only been fitted to brand new vehicles; however, KYB Europe has made it available as an aftermarket part (3348095 available immediately, while 3448033 is in preparation and stock should be available in the next few months).
KYB said the patented technology makes the car feel like “it’s flying over bumps and holes in the road”.
First Line Ltd. first introduced its steering and suspension programme back in 1992, bringing a 1,000-reference portfolio to aftermarket professionals. Since then, the company has consistently averaged around 200 brand new steering and suspension parts each year – with more than 9,100 references now available, providing a range across passenger car and light commercial vehicles.
First Line Ltd. eyes more aftermarket growth
With steering and suspension parts a safety critical product group, in addition to the continuous growth of the ageing vehicle parc, First Line Ltd. says it is perfectly positioned to provide a premium quality aftermarket offering for more cars than ever before.
Meeting the trend
As the UK vehicle parc continues to evolve, with electric and hybrid vehicles gradually entering garages across the country, First Line Ltd. said technicians require aftermarket solutions to enable them to carry out servicing and repairs on these applications.Italsostressed the importance of having original equipment (OE) specification parts available in the aftermarket, so that workshops can service and maintain this new breed of vehicle, while futureproofing their business. Each month, the company provides new-to-range bulletins, highlighting the updated coverage for various new electric and hybrid vehicles, particularly its steering and suspension range. Highlights include suspension arms, ball joints and stabiliser links, which are available for Tesla’s Model S, the Vauxhall Corsa E and Volkswagen’s electrified range of ID 3 and ID 4 cars. Every new reference is released only when available in stock, and each is provided with a complete, detailed application guide, plus technical information and images across platforms, such as TecDoc and MAM, as well as First Line Ltd.’s WebCat.
Motor factors and their garage customers can stay up to date with the company’s latest new-to-range parts by subscribing to email updates at www.rdr.link/FFM012
“Motor factors can be assured of selling a quality offering, not just this brand but Borg & Beck too, with all components developed and then tested to OE specifications and tolerances.”
For more information about First Line Ltd., www.rdr.link/FFM013
STEERING & SUSPENSION
First Line Ltd. said motor factors can be assured of selling a quality offering, not just this brand but Borg & Beck too, with all components developed and then tested to OE specifications and tolerances. For peace of mind, both First Line and Borg & Beck products are supplied with a two-year, 24,000-mile warranty against manufacturing defects.
This year, First Line Ltd. has been celebrating 30 years of its steering and suspension range, boasting a heritage and experience that “showcases its commitment to providing motor factors with wide-spread vehicle parc coverage and access to parts of the highest quality”.
What else do factors need to know?
Astratech is a new brand that uses all BG Products’ research and development facilities and knowhow, and it produces that automotive chemistry at very competitive prices.
Astratech utilises much of the advanced chemistry, such as polyether amine, and is blended to appeal to the twin needs of high levels of effectiveness alongside attractive and practical pricing.
The Astratech range focusses on products that will help motorists restore engine efficiency and power, as well as lower emissions and prolong engine life. BG Products’ laboratories have been awarded ISO 17025, which recognises, amongst other elements, that the laboratory delivers competence, impartiality and consistency. This impartiality is a key part of the BG Products/Astratech ethic. The products are consistently tested under laboratory standard protocols, meaning that when BG/Astratech make a claim about effectiveness, it is backed up by results.
Engine manufacturers (through the Worldwide Fuel Charter by ACEA) recognise that polyether amine is a key ingredient in helping to clean – and keep clean – combustion chambers and fuel injectors from hard-baked carbon. Astratech PA-06 and PA-07 contain chemistry that is formulated to give a deeper clean.
The current Astratech range is completed by PA-02 Engine Oil Treatment, an oil enhancer that helps to compensate for worn engines. It is very effective at reducing or even eliminating smoke from worn engines.
For more information about Astratech, www.rdr.link/FFM014
Changing the dynamic of BG’s offering
The new brand BG has been aware that its traditional approach to the market –blending chemistry that is designed to be best in class – has meant that BG has always been a premium priced product. Fleet operators and many workshops want or need the very best and so BG has been able to satisfy that market area.
Product spotlight 34 I PROFESSIONAL MOTOR FACTOR SEPTEMBER 2022
The technical bit BG Products has introduced two ranges for motor factors to stock up on. Powerflow, BG’s UK distributor, has made the traditional range available, while it has also launched a new brand – Powerflow Director, Paul Dobbyn, explains why: BG Products launches Astratech
Also, modern engines have lower piston ring tension than previously. This lower tension allows oil vapour to deposit behind the piston rings more easily, which, in turn, restricts the rings in their ability to flex and centre, leading to a reduction in compression and increase in blow-by – neither are good for the engine. Astratech PA-01 is an engine flush that is very effective at removing old oil, sludge and has a proven record of restoring compression. Other products in the range will prolong oil life, like PA-03 Oil Conditioner (for petrol) and PA-04 Oil Conditioner (for diesel), by maintaining oil viscosity for longer, controlling acid and soot formation. This means longer engine life and less emissions.
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