Professional Motor Factor January 2023

Editor TOM HENMAN Group Editor KIERAN NEE Group Manager ROBERT GILHAM Senior Account Manager ALEX DILLEIGH

Design ADEEL QADRI

Group Production Manager CAROL PADGETT Production Assistant KERRI SMITH

Professional Motor Factor is an essential business magazine for those with decision-making responsibilities within motor factors.

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Copyright © 2023

‘Overcoming adversity, the path to a prosperous aftermarket future’

Welcome to a brand new year! I hope you enjoyed time off, recharged the batteries and ready to go again. I’ll share a little secret, though, in that I’m actually writing my editor’s notes before the chimes of Big Ben ring and Father Christmas makes his way down the chimney!

I’m also composing this message to you with a stinking cold, which appears to be rife at the moment. I was fit enough, however, to attend a fascinating IAAF conference and enjoyable dinner at Stadium MK, home of MK Dons Football Club.

I’ve attended several of these events in the past, but I thought 2022’s ‘overcoming adversity, the path to a prosperous aftermarket future’ theme was spot-on and the seminars throughout the day were all insightful, detailed and engaging.

According to the official press release, the conference was “bigger and better than ever” –and I have to agree. Hosted by IAAF Chief Executive, Mark Field, who deserves an immense amount of credit for spearheading such a successful event, he was joined by UK AFCAR’s Neil Pattemore, Cleevely EV's Matt Cleevely, GiPA's Quentin Le Hetet and Automotive 30% Club's Julia Muir, all of whom gave rousing presentations in their respective fields (more detail on pg 7).

I also bumped into the team from YMF Car Parts, who I only saw a couple of weeks earlier at the factor’s headquarters in York. I was invited to conduct an interview after working with Matthew Pope on an article for one of my PR clients – a piece that caught the attention of many on social media! After posting a picture from my visit, there were similar levels of engagement –perhaps an illustration of the esteem YMF has in the industry?

Living in Cambridgeshire, York is a fair distance to travel, but given I was on the LNER line to Edinburgh, I took advantage of that and headed up to Scotland to visit Motor Factors Scotland, based in Bonnybridge, near Falkirk.

There’s a fascinating story behind this factor too: after returning to the motor trade and taking over the business, Parvaz Arshad has implemented positive change and is excited for the future.

Both these stories will be in the next issue, so please keep an eye out for those! In the meantime, what have you got to look forward to in this edition? We’ve got an interview with Alliance Automotive Group (AAG)’s Neil Warren to share (pg 12), who agreed to answer questions following the news that AAG will build a new distribution centre in Rotherham.

I asked what the new distribution centre says about the direction of AAG and, specifically, FPS – Neil responded: “The recent news regarding the new national distribution centre being built in the UK, opening early 2025, shows a real and sustained commitment from AAG to the development of the business infrastructure here in the UK.

“It will help support our customers across the UK aftermarket. Although we have already increased capacity of FPS, this is still the single biggest investment we’ve made since the acquisition. This investment will give the business the ability to offer an even wider range of solutions, underpinned with a high level of availability and ensure we are an ‘easy to do business with’ supplier for the market.”

I believe the interview offers a detailed insight into AAG’s strategy, while Neil also shares his views on the condition of the automotive aftermarket – I urge you to find it and read it!

Have a great January and catch up soon!

FC ©ronstik/AdobeStock

Pg 24 ©serhiibobyk/AdobeStock

Pg 26 ©weyo/AdobeStock

Pg 27 ©Tom Wang/AdobeStock

Pg 28 ©Monster Ztudio/AdobeStock

Tom Henman Editor

‘Largest ever’ IAAF conference brings together industry delegates

The Independent Automotive Aftermarket Federation (IAAF) held its annual conference on the 8th December – in person for the first time since the pandemic – with the theme of overcoming adversity for a prosperous automotive aftermarket future

The IAAF’s conference, the largest in its histor y, provided a detailed look at the challenges of Brexit, COVID-19 and supply chain issues, as well as the opportunities available to aftermarket businesses for a thriving future

Hosted by IAAF Chief Executive, Mark Field, this year ’ s event was once again sponsored by automotive aftermarket specialist, Alliance Automotive Group

Mark outlined the changes that have been happening in the IAAF, including the introduction of its new training academy, and its efforts with UK AFCAR in lobbying government regarding MOTs and Block Exemption Regulations.

Mark concluded his speech by explaining: “It’s time for the aftermarket to come out of the shadows and promote itself better to attract the best talent and highlight its brilliance IAAF is embracing change so it can positively impact all members.”

This was all before announcing the first speaker of the day, UK AFCAR and IAAF Technical Director, Neil Pattemore. He discussed the changes in the aftermarket, the access available to industr y data, as well as giving an insight into legislation affecting the UK automotive aftermarket in a post-Brexit era and what work is needed for the UK government to catch-up with its EU counterparts

Next up was Matt Cleevely of Cleevely EV, talking attendees through the transition for the sector into EVs He enlightened the audience by claiming that basic steering and suspension parts for EVs are not commonly available over the counter at any of his local motor factor branches, which has led him to stock a mezzanine with parts imported from a supplier in Denmark

Quentin Le Hetet from GiPA hit the stage soon after, offering an informative insight into where the aftermarket is heading in the notso-distant future, as he presented the findings of the first IAAF Aftermarket Trend Index – he revealed that the average age of a workshop owner is 67-years-old!

To conclude the line-up of speakers, delegates heard from Julia Muir, CEO of Gaia Innovation and founder of the Automotive 30% Club, who set out how the aftermarket can achieve and support a better gender balance within the automotive industr y

Matt Cleevely

Quentin Le Hetet

Mark Field

Julia Muir

Comline Auto Parts has underlined its enthusiasm and support for the next generation of automotive professionals by going above and beyond, following a college request for its helpful common fault poster

After spotting an article in the automotive trade media, Stephen Flounders, of Stockton Riverside College, contacted Comline’s marketing department to seek the advertised poster, which highlights regular corrosion on the lower wishbone of a Land Rover Discover y 3, 4 and Range Rover Sport (2005-2012), as well as the Comline fitting kit solution

Not only did Stephen and his students receive the handy literature, but they also obtained tools for their classroom and workshop environment: pens, post-it notes, magnetic pick-up tools and air-fresheners.

Stephen, a former mechanic who fitted Comline parts during his workshop career, is part of the team teaching 47 full-time motor vehicle students – all of whom are enrolled on either a Level 1 or Level 2 Diploma in Motor Vehicle Studies, or Level 2 Autocare Technician Apprenticeship. He was delighted with Comline’s response:

“I wasn’t sure w hat to exp ec t, s o I was thrilled to receive the b ox of go o dies and the extra lengths C omline had gone to for our students. It’s critical that suppliers unite with colleges to ensure our apprentices have all the to ols at their disp osal in preparation for immersing thems elves in the real-world

“Our apprentices may see issues during their work placements, such as those highlighted by Comline in the common fault posters After being alerted to them, they are now one step ahead “It’s also important that students get to know the brands that they’ ll be working alongside in the future, so, on behalf of my students, thank you to C omline, and I hope this will be the start of a strong partnership ”

NEWS IN QUOTES

“We are so pleased to be able to announce our new found par tnership with Carcessories. Our full range of seat covers are a g reat addition to its range, and it g ive us the ability to seamlessly supply our customers in the Republic of Ireland ”

Town & C ount r y Vehicle S e at C overs C omp any Dire c tor, Peter Ne wman, af ter t he comp any unvei le d its p ar t nership wit h C arcess or ies Ltd, b e coming its of f icia l dist r ibutor in t he Republic Ireland.

“Joining the Orig inal Equipment Suppliers Aftermarket Association (OESAA) was an easy deci sion and a g reat oppor tunit y to work collaboratively w ith other OE suppliers in showcasing the produc ts we have available, and what we env i sage the f uture w ill look like as we shape the f uture of mobilit y.

S e ver al automotive aftermarket suppliers have r al lie d together to donate p ar ts to Re ddish Hal l S cho ol in Sto ckp or t , a s cho ol for pupi ls age d 5-18 w ith complex e duc ational ne e ds, helping encour age the next gener ation of automotive professionals.

TMD Friction UK made the initial introduction by donating brake training aids through its Mintex brand to support the school’s new charity that equips children and young adults with vocational skills, including in mechanical engineering The manufacturer donated Mintex brake calipers, disc brakes and pads, plus a range of branded Mintex goods such as posters and signage

BM Catalysts delivered a new catalytic converter, while First Line Ltd sent steering and suspension parts for the facility’s two vehicles, such as rack ends, tie rod ends, suspension arms and stabiliser links

Exol Lubricants donated some of its Optima LSGM 5W-30 engine oil for the facility’s cars, with thermal management specialist, MAHLE Aftermarket, also supporting Reddish Hall School by providing oil, air, and fuel filters for the workshop’s vehicles

Reddish Hall School’s vocational facility has been open 18 months with the new mechanical site now featuring two ramps and a tyre fitting machine.

“We are e x cited to ge t star ted w ith the Acade my Live show s too, s o we can share our knowledge and v i sion w ith professional s, to help suppor t the af te r marke t in kee ping up w ith the rapid pace of change.”

MAHLE Aftermarket Sales and Marketing Manager, Jason Smith, spoke excitedly after the manufacturer both joined OESAA and signed-up to present at OESAA Academy Live, to be held at Lincoln College (13th and 14th Januar y) and Castleford College (24th and 25th Februar y).

Comline provides automotive apprentices with handy tools – after being spotted in trade press!

Automotive aftermarket unites to inspire next generation

MOTORSPORT ROUND-UP

Laser Tools Racing “open to offers” after stepping away from British Touring Car Championship

The team has enjoyed success since its inception in 2014, as an independent BTCC team, with driver Aiden Moffat In 2020, the team geared up to two cars as Ashley Sutton joined That year the Drivers’ Championship was awarded to Sutton, with the team picking up the Independent Teams’ trophy.

The u lt imate te ams ’ accol ade was awarde d to L as er To ols R acing t he fol low ing ye ar w hen, af ter dominat ing t he championship over t he s e as on, it won t he overa l l Te ams ’ C hampionship, s e en as a wonder f u l endors ement for an indep endent te am

Laser Tools Chairman, Martin Smith, said: “We’ve had a great nine years in the BTCC, and I am particularly proud of the 2021 season as winners of the Teams’ Championship and Drivers’ Championship

in the same year

“I would like to take this opportunity to thank ever yone involved with the team during our years of competing in the BTCC it really has been a ‘team’ in the true sense of the word, and ever yone involved over the years, in whatever capacity, has my heartfelt thanks I would also like to thank other partners who have joined us in this success stor y

“And, of course, we must thank Aiden Moffat and the rest of the Moffat family who

have

and sheer hard work into this project We wish them well for the future ”

Sébastien Ogier rounds off the DENSO Experience Campaign 2022 in style!

Multiple World Rally Championship (WRC) champion, Sébastien Ogier, brought DENSO’s Experience Campaign 2022, the brand’s loyalty programme to a climax, by winning the Spanish round of the 2022 championship held in Catalunya, in front of 33 DENSO customers from Bulgaria, the Czech Republic, Hungar y, Poland, Romania and the United Kingdom.

DENSO rep or te d t hat c ustomers enj oye d numerous excit ing ac t iv it ies in and around t he e vent, w hi le t he WRC comp et itors foug ht out t he b att les for t he st age w ins, w hich wou ld de cide t he overa l l honours.

As a commercial par tner of TOYOTA GAZO O R acing, with DENSO branding on the team’s four Toyota GR Yaris R ally1 hy brid cars, there was added satisfac tion, as the team and driver/co-driver combination of Ogier and B enjamin Veillas to ok the vic tor y With a third place for ne w ly crowned 2022 world champion

Kalle Rovanp erä, and the other two Toyotas f inishing in sixth and s e venth, the team als o wrapp ed up the manufac turers’ title, the Japanes e manufac turer’s s econd successive WRC honours

Speaking after the event, DENSO Europe, Pan European Strategic Marketing Manager, Fatiha L aauich said: “Recognising our valued customers and being able to show our appreciation for their loyalty at such a prominent event, with so many exciting opportunities to take part in and the added bonus of the win, is a fitting way to say a collective ‘thank you ’ for their ongoing support

“Just like the WRC, the independent aftermarket is a competitive environment

and both wholesalers and workshops have a multitude of choices when supplying and installing replacement parts That’s why we are particularly pleased to acknowledge the commitment of our customers through this campaign and share some insight of the involvement DENSO has with the TOYOTA GAZOO Racing WRC programme, which also reflects the inter-reliance that we have with our customers and demonstrates the true partnership we both enjoy”

offered so much involvement

©Mike Inkley

M o v e r s & S h a k e r s

GSF Car Parts

GSF Car Parts has revealed Sukhbir Kapoor as its new president and COO, and an executive director of parent company Uni-Select Plc.

Sukhbir has more than 30 years’ experience in the automotive aftermarket industry, having held senior positions in Euro Car Parts, LKQ Europe, Tenneco and Digraph Transport

As president and COO, Sukhbir will lead a business currently running 180 branches across the UK, supplying independent garages, national chains and retail customers with parts for all vehicles

Sukhbir said: “I’m excited to join GSF at a time of significant industry transformation for our customers, as GSF continues to widen its market share with customercentric strategies

“I have always kept a close eye on the advancements of GSF over the years and its great success to date is undoubtedly due to the customer connectivity the GSF branch teams have developed with our customer base at a local and regional level over so many years, supported by a nationwide infrastructure and specialised teams ”

GSF‘s branch network is supported by a national distribution centre in Birmingham and specialist support teams in Birmingham, Chester and Swansea The business also operates national garage programme Servicesure

GSF is the lead member of The Parts Alliance Group and both an active and founder member of Nexus Automotive, the international trading group

Borg Automotive

Borg Automotive has announced the appointment of Rune Avnsted , who has joined the company as its new sales director

Rune oversees Borg Automotive’s remanufacturing sales and customer service and, together with his team, he is responsible for “continuing the strong customer orientation and contributing to the further implementation of Borg Automotive’s growth strategy”

The 46-year-old brings a wealth experience to the position, having spent most of his career with Maersk, a specialist in containers and logistics

From 2020 to 2022, though, he worked as chief business developer and head of commerce at Grundfos, a pump manufacturer, where he was responsible for development and strategy

Rune said: “Borg Automotive is a company that offers a great value proposition, while at the same time keeping in touch with its customers and really prioritising customer service Intensifying and extending the close ties with our customers is the focus area for me, and I look forward to pursuing this ambition with the many great people in Borg ” Borg Automotive Commercial Director, Ivan Mikkelsen, added: “I very much look forward to the cooperation with Rune and to his initiatives Not only is he extremely knowledgeable in all salesrelated topics and a proven expert in digital strategies, but he also fits perfectly with our team and values ”

PMF introduces this month’s movers and shakers as they begin a new stage of their career in the UK aftermarket

AAG: New

tional

Following the announcement that Alliance Automotive Group (AAG), in partnership with Panattoni, will build a new distribution centre in Rotherham, we contacted AAG and asked to speak with its UK Group Logistics Director, Neil Warren – here’s how the conversation went:

What does news of a new FPS distribution centre say about the direction of AAG and, specifically, FPS?

A

“The recent news regarding the new national distribution centre being built in the UK, opening early 2025, shows a real and sustained commitment from AAG to the development of the business infrastructure here in the UK

“It will help support our customers across the UK aftermarket Although we have already increased capacity of FPS, this is still the single biggest investment we’ve made since the acquisition This investment will give the business the ability to offer an even wider range of solutions, underpinned with a high level of availability and ensure we are an ‘easy to do business with’ supplier for the market.”

In

the release announcing the new distribution centre, you

FPS na

distribution centre ‘single biggest investment we’ve made since the acquisition’

mentioned “best-in-class logistics” and “advanced technologies” – are you able to expand on these statements?

“A number of the latest marketleading technologies will be utilised in the new operation This will help ensure that each order taken and processed is done efficiently, quickly and with a level of accuracy that will be unsurpassed Our existing operations team will be at the heart of the new distribution centre, bringing a level of commitment and passion that we continue to be proud of ”

In the same release, you mentioned “an even wider product offering” –again, are you able to develop this and reveal what customers can look forward to in the next couple of years?

A

“We believe we have the best product offering in the market today NAPA, an iconic global brand, has already become our biggest selling brand, closely followed by Apec, thanks to the support of our customers

“In addition, our expansion with supplier brands, like Bosch, Gates, LuK, KYB and ZF TRW, to name a few, continue to be a crucial part of providing customers with the product solutions they need Added to that is our rapid expansion into EV products and services, including the launch of our EV garage module, NexDrive, to ensure we’re able to support our customers well into the future.”

Six years since the acquisition of FPS, along with Apec and BTN –how would you describe the impact this has had on AAG and, ultimately, the industry?

“We’re part of the largest aftermarket distribution company in the world, so expansion and acquisitions remain a key part of our strategy. You mention Knoll in Germany, but we also acquired Lausan in Spain and Soulima in Portugal, along with several factors in France, Netherlands and Belgium From a UK perspective, we made nine acquisitions in UK and Ireland in 2022, and would expect that rhythm to continue over the coming years ”

With just over 5,500 staff, AAG serves over 30,000 technicians around the UK and Ireland, from more than 240 owned factor outlets, plus another 560 affiliated to the group – big numbers! – how much of a challenge, logistically, is it?

Q Q PEOPLE & INDUSTRY FACTOR FOCUS

A

“FPS, Apec and BTN were all good businesses when we acquired them, but the backing and resources of AAG meant we were able to invest in capacity and growth, improving our customer offering along the way In that sense, the impact on both AAG and the wider industry has been hugely positive ”

In 2022, AAG signed an agreement to acquire Knoll GmbH, as well as add several motor factors to its portfolio – can we expect a similar pace and strategy this year?

“It’s a huge, exciting challenge, but one we relish! We’re fortunate to have been able to adapt our logistics infrastructure to meet the changing demands and pressures of the market, making sure the customer remains at the forefront of our decision making In some cases that means improving our national and regional distribution centres and, in others, it’s about making sure we leverage our global leadership to bring the best product solutions to market as early as possible

“The new distribution centre allows us to bring both of those workstreams together and will, ultimately, give our customers an even better service proposition well into the future ”

Parts availability has been a hot topic – has AAG managed to stay on top of this task?

“With the level of supply chain disruption throughout the globe, this has been the hottest topic since 2020 We learnt a huge amount about being more agile in this area during COVID-19 and how to utilise our knowledge and resources to best ensure we have availability for the benefit of our customers We significantly increased inventory levels throughout this period to ensure our customers could maximise their sales We dedicated resources to managing this, and customer feedback has been overwhelmingly positive ”

Finally, how would you sum-up the condition of the automotive aftermarket?

A A

“The UK automotive aftermarket is in a great position Car owners are very mindful of the current economic climate we all face, and the UK aftermarket is in a position to ensure that we can offer them a professional solution with world-class brands for their vehicle’s requirements Obviously, with changing drivetrains, increasing levels of autonomous driving technology and issues around access to vehicle data, there are still challenges on the horizon

“However, we recognise our responsibility to help the industry navigate through these challenges and shape them into opportunities All that said, with the investment we’re making in our new distribution centre, it’s clear we have confidence the UK aftermarket will remain in great shape ”

EEC turns 25:

Towards the end of 2022, European Exhaust and Catalyst (EEC) celebrated 25 years as a manufacturer of emissions products. From a history steeped in the exhaust industry, EEC claimed it has grown to be one of the largest and now longest established manufacturers of catalytic converters, diesel particulate filters and exhausts in the UK.

Starting from humble beginnings, with a single site in Hampshire, EEC has grown and expanded with three sister companies in Prolazer Components, Revcoat Technologies and EEC France E E C U K S a l e s M a n a g e r, B e n Ke n d r i c k ( t o p - r i g h t ) , w h o h a s b e e n w i t h t h e

c o m p a n y s i n c e 2 0 0 4 , s a i d : “ O u r c a p a b i l i t i e s h a v e g r o w n c o n s i d e r a b l y f r o m o u r s t a r t p o i n t 2 5 y e a r s a g o, a n d t h i s a l l o w s u s t o a d a p t t o t h e p r o d u c t a n d l e g i s l a t i o n c h a n g e s o u r s e c t o r h a s s e e n o v e r t h e y e a r s We e v o l v e e a c h y e a r a n d e n s u r e o u r c u s t o m e r s a r e r e c e i v i n g t h e

p r o d u c t s t h e y n e e d t o m a k e t h e i r b u s i n e s s e s a s u c c e s s

“Many loyal staff have continued with EEC over these years Below are just some of the team that contribute to the making the company what it is today – thank you to them and our equally loyal customers!”

‘Thank you to our team and our equally lo y al customers!’

Paul Clark January 2002

Rich Hayes June 1999

Joe Tice September 2002

Paul Westcott

September 1998

Sharon Perry and Donna Batchelor April 1999 and February 2001 respectively

Nigel Walker

September 1997

MAM Sof tware’s

Autopart ‘streamlines efficiencies whilst protecting margins’

ERP

MAM Software, which

Autopart is the versatile business management solution that seamlessly integrates sales, stock management, account and reporting processes into one easy-to-use package As well as many processes that are fundamental to a successful business, Autopart is filled with intuitive features that can streamline, digitise and maximise productivity in an economic climate where a smart business strategy is vital to success MAM Software Automotive Sales Manager, Ben Nicholls, reveals his 10 top tips for streamlining efficiencies whilst protecting margins using Autopart:

1Maximise margins: Diving into invoices, costs and trends through indepth reporting gives a clear view of margins, including where they are too low In MAM’s Autopart system, this process is simple, and all reports can be automated in the day-end to ensure this important information gets to the right person so it can be acted upon efficiently

2The right stock at the right time: Analyse part usages to ensure the right amount of stock Autopart recommends new minimum and maximum stock levels These figures can be used to generate suggested purchase orders, ensuring only the right amount of stock is ordered

3Money left on the shelf ?: Slow-moving and unprofitable products can eat into margins. Autopart can analyse sales trends across single or multi-site locations and adjust stock levels accordingly. This leaves more profitable stock and fewer unnecessary purchases

4Extend business and trade online

24/7: Having an online presence increases the opportunity for sales MAM Software’s ecommerce solutions allow the user to receive all their online orders immediately into their MAM business management system for onward processing Once on the site, customers can browse a product catalogue, search for products and add them to their basket They will see their own prices (trade or retail), as well as product images, datasheets and the accurate availability of stock

5Control pricing: The key to profitable sales is a pricing strategy that reflects customers' varying pricing needs Autopart can help define and manage complex pricing models or run special offers tailored by item, product group, customer and/or date

Autopart can save users money by communicating with customers directly via email and SMS text messaging

8

Increase the average order value: This is a great way to improve profits from existing customers Autopart makes it easy to take advantage of cross-sell and upsell opportunities by linking relevant products together for staff to recommend at the point-of-sale 9

6

Source parts from branches first: Companies with multiple branches can utilise Autopart’s stock levelling This automated process analyses branch stock levels and sources parts from other branches where possible – saving money on unnecessary purchase orders to suppliers

7Go paperless: Many businesses still rely on costly, inefficient paper communications If sending invoices, statements or promotional material by post,

Run promotions: Attract new customers, launch products, ensure customers feel like they are getting value for money or offload excess stock using sales promotions Autopart makes this easy and simple to do using its sales promotions tool

10

Reducing customer returns: Integrated into Autopart is Autocat, a widely recognised, industrystandard parts catalogue that lets users quickly find and compare components from a wide range of suppliers by matching parts to particular vehicles, helping to ensure the right part, first time

For more information about MAM Software, www.rdr.link/FFQ003

Many businesses are currently undergoing reviews to determine the best way to cut costs and maximise profitability in such an uncertain economic landscape.

software is the driving force behind businesses, according to

claimed there is no better time to ensure software has the core values of protecting margins and driving sales.

PCL’s new and fully stocked point of sale stand alread y a big hit!

The “stylish, high impact display” of PCL’s pneumatic tools and accessories is designed to drive sales and increase footfall, whilst creating an attractive feature in stores.

West-Yorkshire based BSP Hydraulics Ltd, a specialist in supplying and servicing equipment to the truck, mobile and industrial sector, has already installed the merchandise stand to meet customer demand at its Parker Store Truck Hydraulic Centre in Normanton

The company recently signed up as a PCL distributor, and, therefore, has access to the brand’s in-store solutions.

BSP Project Manager, Eleanor Conyers, said: “We first enquired about becoming a PCL distributor at the Fluid Power & Systems show earlier this year Adding PCL’s market-leading pneumatic components to our Parker Store Truck Hydraulics Centre felt like the next best step to further assist our customers’ needs and requirements

“After signing up as a distributor, we chose to install the point of sale stand; it offers the key components in PCL’s portfolio, which means we can offer our customers a broad range of products We believe this will help increase footfall to our store and, combined with our range of hydraulic products and hose/fittings, creates the full package for customers Moreover, stocking the PCL range on our mobile hose van enables us to supply customers whilst out on the road

“After signing up as a distributor, we chose to install the point of sale stand; it offers the key components in PCL’s portfolio, which means we can offer our customers a broad range of products. We believe this will help increase footfall to our store and, combined with our range of hydraulic products and hose/fittings, creates the full package for customers. Moreover, stocking the PCL range on our mobile hose van enables us to supply customers whilst out on the road.”

“We are really pleased about our new partnership with PCL BSP distributes quality products for global leading hydraulic manufacturers, so PCL’s air and pneumatic products are the perfect addition We’re looking forward to being able to further support both old and new customers with our enhanced offering ”

New merchandise stand is “quick and easy to assemble”

The new stand is designed to make the maximum visual impact whilst taking up minimum retail space. A new counter-top display in the same blue and black PCL branding is also available

PCL Sales and Marketing Director, Lee Wright, added: “We are extremely happy with the quality and look of our new point of sale stand, which is available fully stocked with a carefully chosen selection of our world-leading air tools and accessories

“We have created this high impact display solution for distributors to energise their instore offering, increasing footfall and sales

“We are delighted to welcome BSP as one of our valued partners and proud to see our new merchandise stand in situ at its store ”

For more information about PCL, www.rdr.link/FFQ004

Autoelectro: ‘Don’t cut corners with quality during economic crisis’

In this particular product category, Autoelectro claimed knowing the origin of the part, how it is produced and what components are used makes a big difference It also makes a difference to the price

There are telling signs, according to its UK sales manager, Nick Hood, when a rotating electrics product has been made to a “small budget”

He said: “In an alternator, for example, stator windings can be reduced, which will likely produce the output required when analysed on a test bed; however, because

the windings are shorter, apply that to realworld driving conditions in the middle of winter, it’s unlikely to maintain that output over a long drive, when on-board electricals and accessories are in full use

“Likewise, in the starter motor, the windings can be shortened, while quality can also be reduced on the gearing and bearings The combination of these factors, particularly, again, in a winter period when the starter motor is likely to be put under maximum strain, can shorten the life of the part There are ways of making a part ‘on the cheap’ but to a lesser specification ”

aftermarket,

living headlines, whether it’s the Bank of England warning of the longest recession on

record, another inflation rise, or increasing motoring costs, like filling up at the pumps

Referring back to the supermarket comparison, Autoelectro quoted figures released in October that show that sales of own brand products increased – 8 1% in September, while branded items declined by 0 7% – which suggests consumers are “hunting” for low-cost alternatives, so is there

“Don’t be swayed by the negative press” Switch on the news, scroll on social media or flick through a newspaper: there is little escaping cost of

As grocery prices continue to rise, swapping to supermarket own brands is a good way for consumers to lower their food bill – in the automotive

specifically starter motors or alternators, is switching to a 'value' alternative worthwhile?

a temptation for garages follow suit, in the hope o doing their customers a favour?

Nick responded: “Th cost of living crisis make for grim reading and the majority are feeling the pinch – some more than others – so the last thin motorists need is for their vehicle to be in the garage for an added expense that they didn’t budget for; however, while price isn’t always a gauge of quality, in this instance, sticking to a premium product is a sensible approach

“There is a temptatio the ‘value option’, but the implications are greater for a value alternator than a value chocolate biscuit!”

Motorist torn between short-term fix and longevity?

Autoelectro acknowledged that starter motors and alternators are distress purchases; the motorist wants to be back out on the road as soon as possible, so, taking the cost of living crisis into consideration, they may pick the cheapest item on the menu – irrespective of where it’s come from, how it’s tested or what’s used to manufacture the part

A garage mechanic providing accurate, consumer-friendly information will demonstrate professionalism and knowledge, plus they will increase their chances of repeat business; the alternative is a scenario where an unhappy customer chooses to go to a competitor when the replacement part fitted gives up only after a couple of thousand miles

Nick concluded: “Short-term, the customer will be able to get on with their day-to-day activities, but, for the reasons outlined, they shouldn’t be surprised if they’re back in the workshop a few months later – faced with another bill!

“Technicians should explain why a premium starter motor or alternator, such as one produced by Autoelectro, may be perceived as expensive but is excellent value for money in the long-term

“At Autoelectro,

full control over our manufacturing process – from traceability, remanufacturing and testing in-house – so we know that we produce parts that meet or

For more information about Autoelectro, www rdr link/FFQ005

we have

exceed OE specification.”

“There is a temptation to go for the ‘value option’, but the implications are greater for a value alternator than a value chocolate biscuit!”

TALK OF THETRADE

It’s back! The first Talk of the Trade of 2023 brings highlights from a recent issue of PMM, which brings interviews and insights from Bosch, Pico Technology, GroupTyre, Castol and Witham Motorsport.

First-up, Bosch highlights its hybrid and EV training courses that are available at every level:

“The trend towards alternatively powered vehicles is now impossible to ignore; however, for many, this may feel like stepping way outside of their comfort zones and education in this area is both essential and positively encouraged

“Bosch offers a comprehensive solution, with a complete suite of hybrid and EV training courses available to suit all needs and requirements, ranging from essential EV knowledge and awareness, right up to fully-qualified ‘expert’ technician at Level 4 IMI – the highest level of qualification currently available

“During the COVID-restricted times of the last couple of years, much of this training was adapted for online attendance, with the courses adopting Bosch’s unique virtual classroom and blended learning delivery methods; however, the desire is now very much in favour of face-to-face learning and Bosch has its complete portfolio of training, including EV courses, available once again as classroom sessions at its dedicated training locations across the UK and in Ireland.”

WWW.RDR.LINK/FFQ006

PMM’s Kieran Nee sat down with Pico Technology Automotive Application Specialist, Steve Smith, to discuss the important role diagnostics plays in the modern workshop Kieran quizzed Steve on the future of diagnostics in the context of e-mobility –Steve responded:

“ T h i s h a s c o m e u p t i m e a n d a g a i n a n d , i n f a c t , w e a r e s e e i n g t h e c o m p l e t e o p p o s i t e We w o r k a l o t w i t h H E V R A ( H y b r i d a n d E l e c t r i c Ve h i c l e Re p a i r A l l i a n c e ) , a n d w e a l s o h a v e a s e c t i o n i n o u r f o r u m s p e c i f i c a l l y f o r E Vs

“ T h e y ' r e o u t t h e r e a n d t h e p r o b l e m s a r e s t i l l t h e r e ; E Vs a r e m a c h i n e s a t t h e e n d o f t h e d a y a n d t h e y w i l l g o w r o n g Te c h n i c i a n s d o n e e d a d i a g n o s t i c p a t h t o f o l l o w i n o r d e r t o d i a g n o s e t h e f a u l t c o r r e c t l y I f t h e y g e t i t w r o n g , i t 's g o i n g t o b e v e r y e x p e n s i v e ; t h a t 's w h e r e a o s c i l l o s c o p e c o m e s i n M e a s u r i n g i n p a r a l l e l , i n c o n j u n c t i o n w i t h t h e s e r i a l d a t a , w h i c h w i l l g i v e d i r e c t i o n , w i l l u l t i m a t e l y c o n f i r m a n d g i v e t h e o b j e c t i v e d a t a n e e d e d t o m a k e a d i a g n o s i s . ”

PMM’s Freya Coleman sat down with Sean and Natalie from S&B Motors in Watford to find out how the independent car wholesaler, GroupTyre, has bolstered their business – she reported:

“GroupTyre claims to be the UK’s leading independent tyre wholesaler, offering a comprehensive ‘one-stop shop’ for tyre retailers It stocks wellknown brands, like Continental and Goodyear, enabling technicians to save storage space in their workshop – only having the tyres needed in order to serve customers S&B Motors has been working with GroupTyre for at least 14 years, receiving deliveries of between five and 20 tyres twice-a-day, with the company also collecting scrap tyres

Kieran dived into his address book in order to try and shine a light on the world of engine oils Among the contributors were Castrol and Witham Motorsport:

Smaller engines, of course another facet of the mission to eliminate emissions, is pinpointed as a key reason by Castrol: “The rise of engine downsizing in the 2000s and 2010s has resulted in smaller-displacement engines with forced induction, usually turbocharging

“Modern engines are built to very different design philosophies, and to increasingly tight tolerances An oil of a different specification to that required can block filters, poison catalysts, and even cause oil starvation that can contribute to engine damage ”

“Meanwhile, Witham Motorsport points out the “more exotic

“Both Natalie and Sean spoke highly of the speed and cost of the service and the easy-to-use online portal, allowing staff to easily order tyres This online portal allows the garage to keep those previously mentioned phone lines open for customers

“They can also easily ring up the wholesaler if there are any delays in the orders and they are always willing to comply – after all, traffic is something we only wish we could control Each of GroupTyre’s trucks have trackers on them, so anyone a user enquires with on the phone will know where their delivery is and when to expect it ”

WWW RDR LINK/FFQ008

metals and alloys in the manufacturing process” along with the fact that “service oil drain intervals are continuing to increase, from a few thousand miles to tens of thousands of miles ”

“With oils now having to cope with “increased combustion by- products, unburnt fuel and water in the form of condensation being deposited within it while under higher extreme pressure and temperatures” ”

WWW RDR LINK/FFQ009 and WWW.RDR.LINK/FFQ010

Kilen and Mara thon Warehouse

Distribution combine to support gro wth in spring market

The UK is currently in the middle of a pothole epidemic, according to Kilen, with pothole-related breakdowns at a three-year high, and councils paying millions in road compensation claims last year. While drivers despair at the state of the UK’s pockmarked roads, automotive professionals know that potholes lead to broken coil springs and increased revenue.

They develop when water seeps into the road surface, then freezes and expands, creating a void under the tarmac Traffic causes the tarmac to collapse into the void, creating a pothole

Pothole impacts cause microscopic cracks and progressively weaken the spring material with each compression or shock impact (fatigue)

Kilen claimed it improves fatigue strength via shot peening and stress relieving, which, together with the addition of a zinc phosphate coating, effectively reduces the risk of premature failure. Pothole impacts add significantly to spring fatigue, making breakage more likely

Other ‘factors’

W h a t ’s m o r e, f r e e z i n g t e m p e r a t u r e s g e n e r a t e p r o b l e m s ; t h e t e n s i l e s t r e n g t h o f a s p r i n g c a n a l s o b e a f f e c t e d b y t h e c o l d , m a k i n g i t m o r e b r i t t l e a n d i n c r e a s i n g t h e l i k e l i h o o d o f b r e a k a g e T h e r i s k o f b r e a k a g e i s s i g n i f i c a n t l y g r e a t e r f o r “ b u d g e t ” s p r i n g s u s i n g l o w e rq u a l i t y s t e e l a n d w i t h o u t t h e p r e v i o u s l y m e n t i o n e d q u a l i t y m e a s u r e s e m p l o y e d b y p r e m i u m s p r i n g m a n u f a c t u r e r s , c l a i m e d K i l e n .

Grit salt forms an abrasive paste when mixed with surface water, grinding the protective paint off the spring Microscopic cracks become fully exposed to the

Why Kilen?

Kilen springs, produced in Sweden, are designed to withstand the harshest conditions of a Scandinavian winter Each Kilen spring is made from the “highest quality, specialist spring-steel”, and protected from corrosion using the “galvanic protection method” of zinc phosphating, before being powdercoated with epoxy resin to provide additional protection

elements, increasing the risk of failure, especially in cold weather

Potholes will continue to support sales growth in the spring market for many years to come, according to Kilen, and a well maintained stock profile will win the sale! Marathon Warehouse Distribution has “huge stocks” of Kilen coil, leaf and gas springs, all of which are available for fast, frequent same-day delivery

For more information about Kilen, www.rdr.link/FFQ011

DENSO delves into spark plug technolog y

Despite the growth in electric drivetrains, the internal combustion engine is still the most common propulsion technology visiting workshops. In addition, with the pivotal role they continue to play in the powertrain of hybrid vehicles, they will remain at the centre for the independent sector for the foreseeable future.

Although many ICEs are powered by diesel, petrol is increasingly common, as it is the favoured fuel for most modern hybrids, so understanding spark plug technology and selecting the most appropriate reference for the application is as important as ever, according to DENSO, an OEM in spark plug technology.

To be able to work effectively and efficiently under difficult operating conditions and to achieve the correct performance requirements, spark plugs are constructed in three main sections: the housing, insulator and electrodes, and these sections then contain individual components that are made from carefully selected materials.

The housing (1) forms an outer shell that surrounds and supports the insulator and secures the spark plug assembly to the engine The ring washer or gasket (2) provides an insulating seal between the spark plug housing and engine to prevent any gases escaping during compression and combustion The ground electrode (10) is mounted to the threaded lower section of the housing, which allows electric current to flow through the engine back to the battery

The ceramic-based insulator (3) provides electrical insulation between the terminal, centre shaft, housing and centre electrode With spark voltages on some modern ignition systems exceeding 40kV, the insulator, with a thickness of only millimetres, must provide the required insulating properties As a result, DENSO spark plugs incorporate a ceramic material with high purity aluminium oxide to provide superior heat resistant characteristics,

mechanical strength and excellent electrical insulation The two ring gaskets (4) provide a secure fit and airtight seal between the housing and the insulator

The high voltage is supplied through the terminal (5), either from a direct fit to the base of the ignition coil or by using a spark plug wire/cord that connects the plug terminal to the coil. Different terminal types are produced, which allows almost any high tension spark plug wire/cord or ignition coil to be connected to the spark plug terminal

DENSO offers four different terminal types:

l Thread (with no terminal nut, used for motorcycles and older types of cars)

l Terminal nut (thread with nut that can be unscrewed)

l Crimped (thread with crimped nut for better connection between the nut and thread, but although the nut can be removed, it is more difficult)

l Solid (solid terminal for car applications, which cannot be removed)

The steel centre shaft (6) connects the terminal and the centre electrode, allowing high voltage current to flow from the terminal to the centre. The resistor (7), also referred to as a suppressor, reduces the peak current of the spark Without a

resistor, the peak current will create bursts of electromagnetic fields or radio noise, which can interfere with electrical equipment in the car DENSO spark plug resistors are made of a special glass and copper powder mix

The centre electrode (9) is made from materials, such as nickel alloys, that can resist high temperatures. These materials must also be extremely hard and durable to minimise the wear caused by spark erosion The centre section of the electrode (8) often contains a copper core to improve thermal conductivity

For improved performance and durability, centre electrodes can also be manufactured with an electrode tip made from precious metals that are even tougher than the traditional electrode materials These harder wearing materials can operate at higher temperatures with reduced wear, but another major benefit is that they allow for the use of finer electrodes, resulting in better ignition performance

DENSO spark plugs feature several unique patented materials:

l Standard 2.5mm diameter nickel alloy

l New and unique 1 5mm diameter nickel alloy (used in nickel TT spark plugs) that reduces spark wear by up to 40% compared to standard nickel

l Platinum, a precious metal that can withstand very high temperatures, with 1.1mm diameter electrodes

l High purity iridium alloy that is resistant to the highest temperatures and is the hardest material ever used in a spark plug, according to DENSO These iridium tips with diameters of 0 4mm, 0 55mm or 0 7mm are laser welded to the centre electrode

l Patented U-groove, which increases the edge section, allowing sparks to occur easily and the flame to grow faster

l Taper cut ground electrode, shaped to reduce the quenching effect and improve flame growth

The ground electrode (10) is subject to the extreme temperature changes inside the combustion chamber and although a nickel chrome alloy is used for most of these electrodes, platinum can be added to extend their life. Some spark plugs however, are equipped with a copper core ground electrode for improved thermal conductivity

DENSO uses some features for the ground electrode to improve ignition performance:

l Needle type with either 1 5mm diameter protruded nickel electrode (nickel TT) or a 0 7mm diameter welded platinum electrode (SIP and Iridium TT)

As with the centre electrode, the smaller needle type ground electrodes lower the required voltage, ensure a reliable spark, which reduces the quenching effect and improves ignition performance

For more information about DENSO, www.rdr.link/FFQ012

GS Yuasa and Mara thon Warehouse Distribution pushing ahead follo wing ‘stra tegic distribution a greement’

Checking the battery of every vehicle that enters a workshop is important at all times of year, but never more so than in winter, according to GS Yuasa.

The colder the temperature, the harder batteries have to work to provide reliable starting power In fact, a battery loses about 30% of its power on a freezing winter day when compared to a summery 20°C, according to GS Yuasa, which is why battery failure is more likely over the colder months and why it’s so important to check them

Doing so is easy, plus factors can reap the rewards of increased battery sales! Marathon Warehouse Distribution, which announced a “strategic distribution agreement” with the battery manufacturer and supplier back in November 2022, urged factors to “talk to us about the GS Yuasa range of workshop testing tools and accessories and give your battery business a boost”

Relationship with Marathon evolving

At the time of the announcement, Marathon confirmed that it would keep the full range of automotive batteries, both in GS fouryear and Super Start two-year warranties, and that the range will develop with commercial, marine, garden, leisure and motorcycle batteries

Sticking to its word, Yuasa motorcycle batteries are now available GS Yuasa batteries have a slow self-discharge rate and a long life With over 40 years of development, GS Yuasa claimed every one of its motorcycle batteries also provides high performance, exceptional quality and proven reliability

GS Yuasa is an OE supplier to Ducati, Yamaha, Kawasaki, Suzuki, Honda, BMW, Harley-Davidson, Triumph, Aprilia, Vespa, KTM and Moto Guzzi

Marathon has also confirmed that it now stocks GS Yuasa ranges of CV and PSV batteries

For more information about GS Yuasa’s range at Marathon Warehouse Distribution, www rdr link/FFQ013

GS Yuasa AGM Start Stop Plus

l Approximately 360,000 starts

l High cyclic durability and dynamic charge acceptance

l For high specification start/stop vehicles l Absorbed Glass Mat (AGM) construction with no free acid l Double lid (leak/spill-proof ) l Valve Regulated Lead Acid (VRLA) l Integrated flame arrestor

GS Yuasa EFB (Enhanced Flooded Battery) Start Stop

l Approximately 270,000 starts

l

High cyclic durability and dynamic charge acceptance

l For lower specification start/stop vehicles

l Sealed tip/tilt double lid:

o Reduces water loss by up to 30%

o VDA roll over test compliant separators and anti-sulphation technology

l Carbon/lithium plate additives

l Integrated flame arrestor

SMP Europe highlights importance of ignition lead replacement in winter

wet months can accelerate the deterioration of ignition leads, according to engine management specialist, SMP Europe, so now might be the best time to stock-up and prepare for a potential spike in sales.

Ignition leads, sometimes known as hightension (HT) leads or spark plug wires, carry an electrical current from the ignition coil into the spark plugs, ultimately lighting the fuel and air within the combustion chamber of the engine

Comprised of conductive material surrounded by a silicone jacket for protection, ignition leads sit in close proximity to the engine and must, therefore, be able to withstand dramatic temperature changes, caustic chemicals and high physical forces

SMP Europe: Why ignition leads fail

Ignition leads are made from durable, low resistance materials, and tested to withstand the harsh environment that they operate in Conductive materials in the leads will deteriorate, which, in turn,

reduces the power able to reach the engine, compromising the ignition process

This is generally caused by wear and tear over time Leads can also be affected more in the winter months, as cold, damp conditions increase the stress on the components, along with water and salt Oil, coolant, and fuel vapour can also cause oxidisation and corrosion in the connector contacts

The main symptoms of a faulty lead include an engine light appearing, reduced fuel efficiency, decrease in power, visible wear and tear to the cable, and misfiring

SMP Europe core technology

Lead cores can vary depending on VM and the age of the vehicle. The three technologies used are copper cores, wire wound (reactive), and resistive cores

Copper core consists of copper wire with negligible resistance and double silicone outer combined and boots, having an inbuilt resistance to generate the required suppression

The complex nature of copper core componentry makes this technology more expensive than the other technology types available This type of cable is predominantly used by German manufacturers

Wire wound core cable is made up of a carbon-coated fibreglass core enclosed in stainless steel windings and double silicone outer jacket Engineered to meet or exceed SAE specifications for radio frequency interference, suppression comes from a magnetic field created when current crosses the steel winding

This type of cable is mainly used by French and Japanese VMs, as well as Saab and Volvo

Resistive core cable contains a graphite coated fibreglass core, which is surrounded by a conductive latex coating and double silicone outer This is the simplest and most robust of the cables used and works by providing resistance along the length of the cable.

This type of technology is typically used by American, British and Asian VMs

For more information about SMP Europe, www rdr link/FFQ014

Cold,

NGK supports factors with “right” glo w plug stock profile

Ignition specialist, NGK, reported that it works tirelessly to help its distributors and their garage customers cope with the increased winter demand for glow plugs for diesel powered vehicles.

The winter months are the key selling period for glow plugs, and NGK works closely with its distributors to ensure they do not miss out on any sales opportunities

NGK Spark Plugs (UK) Ltd Marketing Manager, Mark Hallam, said: “Factors, distributors and garages are all fully aware that glow plug sales spike in the winter months as temperatures fall, and NGK is there to help them cope with the increased demand by ensuring they stock the right profile of glow plugs to leverage this sales opportunity ”

Glow plug replacement should be part of the winter service, according to NGK, as they play an integral role in a vehicle’s economy and emissions performance, and instead of changing one faulty glow plug, workshops should ‘upsell’ by replacing all of them

If one plug has failed, it is extremely likely that the remaining plugs will suffer a similar fate in the near future By replacing the vehicle set, not only will the tight

emissions legislation be complied with, but as the glow plug is now an integral part of the engine management system, the starting and cold drive quality will be kept at its maximum

Removal and fitting

As glow plugs are often installed in engines for many thousands of miles, some vehicles are more prone than others in presenting removal problems If there is doubt that a glow plug can be removed without damage, then if accessibility, circumstances, and time permits, a technician should consider penetrating oil around the glow plug, then a squirt of engine oil The vehicle can still be used, and the job can be tackled another day, according to NGK, to allow the oil to penetrate and do its work Remove the glow plug whilst the engine is still hot, using obvious precautions to protect hands

To avoid damaging a new glow plug, technicians should follow the installation advice on the NGK packaging: always install

on to the taper seat by hand, do not over tighten the glow plug – or the terminal if the electrical connection is secured via a nut.

specification glow-plugs?

NGK claimed that because glow plugs are now a vital part of the engine management system, it has never been more important to ensure that the installer is fitting the correct specification item

NGK went further by advising against budget alternatives, as the engine management system can pick up very quickly the fact that they are not to the correct specification The glow/engine management light will illuminate, performance of the vehicle will suffer, and worst case would be that consequential damage could result.

For more information about NGK, www.rdr.link/FFQ015

Why stock and fit OE

“Factors, distributors and garages are all fully aware that glow plug sales spike in the winter months as temperatures fall, and NGK is there to help them cope with the increased demand by ensuring they stock the right profile of glow plugs to leverage this sales opportunity.”

MOTOR FACTOR

For all the latest industry news, features and business advice from the only magazine aimed solely at trade motor factors

TMD Friction provides best practice braking tips

– with winter still in-mind!

The car's braking system consists of many components, and most of them are completely exposed, which makes them susceptible to all kinds of pollution, road grit and moisture, and in the winter, to slush and snow. This applies to brake pipes and rubber hoses, calipers, ABS rings, as well as brake discs and pads; therefore, it is important that motor factors have access to the highest quality parts and the technical know-how to advise technicians on best-practice braking tips, according to TMD Friction Head of Technical Training, Scott Irwin MIMI.

Here, he explains the impact that winter conditions can have on the functioning of the braking system and how motor factors can help support technicians with the relevant advice and support to take best care of it:

Particular attention should be paid to vehicle brake pipes and hoses, both rigid and flexible Under the influence of slush and snow, old brake fluid with a lot of moisture in the system can be a harmful influence on these parts, as they can start to corrode from inside or outside

To verify a brake hose defect, motor factors should encourage technicians to carefully examine the hoses and their metal terminals for leaks, rust or mechanical

damage The hoses need to be in good technical condition, as they act as the carrier of the brake fluid and are crucial for the proper functioning of the brake system

The operational efficiency of the brake fluid itself can be checked using a special tester, such as TEX1000BFT from Textar, which allows the technician to determine the exact boiling point of the brake fluid

Manufacturers recommend replacing it, on average, every two years or 60,000km,

whichever comes first When replacing the brake fluid, we must remember that boiling point is not everything; for best operation of all systems, such as ABS/ESP, it is not enough that the fluid does not ‘boil ’

It must have the right viscosity, which ensures sufficient fast pressure changes in the system It is important to choose not only the DOT classification by number, but also the proper viscosity, such as DOT4 or DOT4LV

ABS plugs and rings are another element susceptible to adverse winter conditions Some replacement plugs do not have factory seals, for example

In this case, the most dangerous element is the moisture, which can cause corrosion of electrical connectors

The problem of rust can also apply to calipers, brake pads and discs, which means in all places where moisture gets. The brake pads can corrode together with the guides, which will prevent their free

movement during brake operation.

The winter period is conducive to these phenomena due to the increased humidity; for example, a characteristic rust coating may appear on the surface of the brake disc If these are trace amounts, when braking, the driver will hear the

characteristic sound of scraping, similar to that of grinding steel with coarse sandpaper

After a few braking operations, rust will come off and the specific noise will stop In extreme cases, after a long standstill, corrosion can permanently damage the structure of the disc, so it is important that the technician can access high-quality parts and the

owner is advised to drive the car regularly.

On the rear axle, the most common fault is the corrosion of the handbrake cables, which, if not used frequently, tends to corrode faster If the cable has a broken shield, water will get inside it This causes contamination and progressive corrosion of

the cable, especially of its ends, which in conditions of negative temperature can lead to a blockage.

If the water in the cable shield freezes, it may not be possible to release the hand brake in the cold

How to avoid braking system problems during winter

First, it is recommended to regularly check its condition and if necessary to replace individual elements with new ones

From the point of view of the correct operation of the brakes, assembly and maintenance of the system is very important

It should be remembered that the appropriate points should be protected against corrosion with a dedicated ceramic or synthetic grease, depending on the purpose, such as Textar’s Ceratec –Texcear01. It is also worth using the VM’s operating instructions

For more information about TMD Friction, www rdr link/FFQ016

Schaeffler offers practical tips to share with workshop customers

Schaeffler has always shared its knowhow to help technicians install its products confidently and correctly, which is where the Schaeffler REPXPERT platform, along with the technical team

behind it, comes to the fore Although the primary focus of REPXPERT is to provide installers with a raft of technical support material and IMI approved training, Schaeffler also has valuable information it can share with its distribution partners This support can help staff improve their relationships with their workshop customers and, more importantly, help to reduce the number of warranty claims and returned parts that might otherwise end up at their door

For more information about Schaeffler, www rdr link/FFQ017

Schaeffler Technical Manager, Alistair Mason, takes up the story: “As we’re out visiting workshops on an almost daily basis, the REPXPERT team has a depth of practical real-world experience, and because installation errors are a primary cause of warranty claims, there are some very useful tips that we can give to motor factor staff to pass onto workshops when they receive an order for a replacement clutch

“By far the most common fitting errors concern BMW clutches, which come with a transport locking plate installed in the clutch cover. This must only be removed after the clutch has been bolted into place, but, often, uninformed technicians remove it prior to fitting, causing the self-adjusting clutch to ‘adjust up’, meaning it will be unable to disengage in operation

“When it comes to hydraulics, including concentric slave cylinders (CSC), there are two regular errors we encounter The first is an over pressurised CSC, where the pedal has been pumped rapidly during the

bleeding process and not allowed to rest/stabilise between pumps, pushing the bearing and seal to the end of its stroke, damaging the CSC and causing the seal to leak The second is contamination of the new CSC as a result of the old hydraulic fluid not being thoroughly and completely flushed out of the system before installation

“Similarly, there are two common issues concerning dual mass flywheels (DMF): the first is if the DMF, which absorbs crankshaft vibrations to prevent them being transmitted throughout the rest of the drivetrain, is subjected to additional crankshaft vibration beyond its engineering parameters, such as an engine misfire This is likely to cause the DMF to fail prematurely, so maintaining the engine in good operational condition is vitally important The second issue is installation errors associated with the engine management system, which uses crankshaft speed and position information that is fed back to the engine control unit, often from the DMF.

It is not uncommon to find that after the DMF is replaced, the vehicle will not start due to the DMF being fitted in the wrong position, a problem that can easily be avoided by checking the correct installation and service information on the REPXPERT app

“These snippets of information are invaluable as they are quick and simple to pass on when the workshop is placing an order, which can potentially save both parties a load of hassle in returned parts, fruitless warranty claims and dissatisfied customers ”

As a clutch specialist developing OE components and systems for VMs, Schaeffler has decades of experience in transmission technology; therefore, it should be familiar with the challenges facing motor factors and workshops as clutch systems become ever more complex.

LIQUI MOLY introduces brake fluid for EVs

Vehicles with a conventional combustion engine have a brake system – electric and hybrid cars too Usually, all of them require the brake fluid to be changed every two years: “But that’s about it for the similarities, because the requirement profile of EVs is sometimes completely different,” according to David Kaiser, who heads the research and development department at LIQUI MOLY T h a t ’s w h y t h e s p e c i a l i s t f o r v e h i c l e c h e m i c a l s h a s d e v e l o p e d B r a ke F l u i d

D OT 5 1 E V

There are a number of reasons why brake systems are more demanding for vehicles that are partly or purely electrically powered: “One is corrosion protection,” said David “Because the electric motor also acts as a brake and uses it to generate energy for the battery, the mechanical brake system is used less frequently This leads to spot corrosion (special additives counteract this effect).

“However, this does not mean that a brake system in an EV only does a little work These vehicles are generally heavier than vehicles that are powered by an internal combustion engine and rapidly reach high speeds from which they also have to be braked abruptly in the event of

danger As a result, the brakes quickly become very hot. Brake fluids, such as our new DOT 5 1 EV, have to be effective even when the brake system is hot and, therefore, require a high dry and high wet boiling point.”

Property number three is the lowest possible electrical conductivity This plays a role if an electrical system is installed near the brake system and is not sufficiently shielded As with the wireless, inductive charging of an electric toothbrush or mobile phone, electrical voltages can then be induced in the brake system, which can decompose the brake fluid or promote corrosion

The fourth property of interest is viscosity – David continued: “As with motor oil, the flow behaviour is decisive for the performance of the fluid The lower the viscosity, the faster the engine is fully oiled A low-viscosity brake fluid transmits the braking pulses in the system more quickly, the electronic driver assistance systems, such as ABS or ESC function better and respond even more sensitively ”

W hat's New?

Vehicle programming tool

New tool promotion

A hundred new lines can be discovered inside the latest edition of Sealey’s Tool Promotion, valid now until 31st March 2023

The 148-page edition offers more than 1,450 deals With discounts of up to 80% off list price, the biggest savings can be found in the clearance section, according to the tool supplier

There are savings to be had on the recent additions to its vehicle service range, including the VS0216 Brake Disc Lip Remover Set; designed to provide a smooth and easy method of removing the lip and corrosion build up on brake discs

Readers can check out Sealey's new storage range, including the 15 Drawer Mobile Trolley, Top Hutch and Side Locker With a rust and solvent resistant, hi-vis green, gloss finish and contrasting black anodised heavy-duty drawer pulls, this modular system is suitable for any workshop

There are also details of how to enter the brand’s latest competition to win a detailing bundle worth over £750 The prize includes a PWTF2200 Pressure Washer, featuring two pumps and twin nozzles for up to 70% faster cleaning, or select Eco Soft cleaning mode for light use Readers have until the 31st March to submit their entry

WWW RDR LINK/FFQ019

Diagnostics equipment supplier, Launch Tech UK, has revealed the X-PROG3, a new vehicle programming tool to provide powerful anti-theft system coverage and engine and gearbox reprogramming capabilities

Working in conjunction with Launch diagnostic tools, including the PRO 5/PRO 5 Link and Euro Tab ranges, X-PROG3 is “the ideal choice” for independent workshops looking for support for reading and programming Volkswagen Group, BMW and Mercedes-Benz immobilisers and many more, and for rewriting data to new keys

Launch Tech UK’s new programming tool supports vehicle repair workshops and locksmiths with key, engine, and gearbox programming, across a wide range of vehicles.

X-PROG3 also supports engine ECU replacement or cloning, reading engine data directly from the key, for Volkswagen, Audi, and Mercedes MQB platform ECUs, and can backup and restore programming data for Bosch and Siemens ECUs

The product comes complete with all necessary adaptors and connectors and features a vehicle key slot, DB26 used to connect to each anti-theft cable, key matching function, infrared slot, power supply status indicator and DC 12V used to connect to the power supply.

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Lifting jack-pads for Tesla models

Tesla models need maintenance just like any other car, according to Laser Tools, and when jacking up – using either a floor jack or a two-post ramp – it can be easy to damage the bodywork or the battery case, even though the correct lifting points have been used

The tool supplier has introduced two sets of four lifting-jack pads, designed to help prevent any damage on the Tesla Model 3 and Model Y (8439), or the Model S and Model X (8440)

Pushed directly into the lifting points on the underside of the vehicle, the rubber O-ring holds the pad in place while the jack or ramp is then raised up to the pad The pads feature colourcoded rubber collars – yellow on the 8439 and green on the 8440 – which identifies their location under the car and also acts as a grip to help remove the pad from the vehicle after use

These are manufactured from sturdy, non-compressible and non-marring acetal plastic (polyoxymethylene), with a rubber Oring Spare single pads of both types are also available (8460 for Model 3 and Model Y, while 8461 for Model S and Model X).

WWW RDR LINK/FFQ021