FUTURE OF HEATING – CONTROLS & TRVS – BUILDING REGULATIONS BOILERSDOMESTICSUPPLEMENTinassociationwith











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1I Drill the 152mm hole for the flue as normal. You can also core drill and fit FlueSnug from the inside out thanks to its flexibility. This eradicates any health and safety risk when working at height, for instance if a boiler is going into a loft space.



PHPI hears from PipeSnug about the installation of FlueSnug across a housing development in Norfolk.



Step-by-step
Hitting the hts 21
2I Push the FlueSnug into the hole and feed the flue through. You can push it through from the inside or the outside of the wall. Complying with Part L of the Building Regulations is quick and simple. Part L also requires photographic evidence that the regulations have been complied with. FlueSnug allows for this easily.
3I FlueSnug can be installed inside too, and adds a professional, energy efficient finish to an installation. For more information please www.rdr.link/paj004
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Hydrogen offers an alternative solution that homeowners and installers alike will be keen to explore.
The way we heat our homes has a significant role to play in ensuring the UK meets its objective of Net Zero by 2050. With the race on to decarbonise home heating, low carbon technologies such as heat pumps offer an immediate solution, however, heat pumps might not be suitable for every home.
With trials of its first certificated 100% hydrogen boiler already firmly underway at two separate test sites in the UK, Mark Wilkins, Technologies and Training Director, at Vaillant, discusses why these demonstrations are so important, and how Vaillant is already supporting the industry to ensure a successful transition when the time for a mass roll out of hydrogen arrives.

futureThe homeheatingof



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Earlier this year, we installed the first of our 100% hydrogen boilers at the H21 site in South Bank, DevelopedMiddlesbrough.atourheadquarters in Remscheid, Germany, the 100% hydrogen boiler marks an important milestone; being the first time Vaillant’s wall hung boiler has been installed outside of a laboratory and in the field. Fitted in a residential area, the installation will be used to inform on points such as controlling flammability and fitting requirements, ahead of hydrogen boilers being produced in large volumes. Using the data and insight collected at the H21 South Bank site our team of experts will also be able to examine practicalities such as gas tightness and purging requirements, through to additional installation and commissioning needs. The results of which will be used to advise

H21 South Bank, Middlesbrough
A t Vaillant, our continued investment in research and development is already seeing us create the innovative low carbon solutions that are trusted by installers and homeowners. When it comes to hydrogen, we’ve been involved in several demonstrations, including HyDeploy, Keele University, where our boilers have been tested with up to 20% hydrogen blended with natural gas. Taking this further, we’re now part of two projects, led by DNV and Northern Gas Networks, to test the feasibility of using 100% hydrogen as a means to heat our homes and hot water, using our first certificated 100% hydrogen boilers.
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The results gathered will also advise on regulatory requirements and shape future training needs for installers too.

PROFESSIONAL HEATING & PLUMBING
There is no silver bullet to decarbonising the way we heat our homes and hydrogen is just one of the technologies which will play a role. However, the road map to Net Zero is now clearer than ever, and it’s important that the UK’s heating and plumbing engineers begin to invest in the training and development to support the UK’s low carbon future. At Vaillant, we have developed a blended training programme which includes both low carbon technologies, available now, such as heat pumps, together with industry courses including Vaillant’s recently launched ‘Hydrogen & the Role of Green Gas in Decarbonising Heat’. Details of all courses can be found https://www.vaillant.co.uk/for-installers/training/here,


industry regulations going forward.
The data collected at both the HyStreet and South Bank demonstrations will play a fundamental role in our continued innovation as a manufacturer, and further develop our hydrogen offering globally.
A special hydrogen episode of The Vaillant Podcast was also recorded live on site. Hosted by Paul Honeyman, guests on this special episode included Dan Allason from DNV, Phil Clarke and Keighton Hewer from PCL Net Zero and Grant Thomasson from For Housing.

As well as our boiler undergoing extensive testing, analysis is also being conducted to assess the suitability of the UK’s existing gas network by utilising the underground gas pipework, left over from demolished properties – creating a ‘real world’ simulation that will help guide the transformation of the grid to 100% hydrogen.
The day became the perfect forum to put wider installer questions to Steve Dixon, Vaillant’s field service support manager who installed the boilers at both South Bank and HyStreet, Paul Honeyman, head of product management at Vaillant, and Dan Allason, Head of Section – Research and Innovation, DNV, to create a short installer Q&A video that answers questions including, ‘how will hydrogen be transported?’, right through to ‘what other appliances do homeowners need to change should they switch to a hydrogen boiler in the future?’
To answer some of these questions and give installers a first glimpse of our 100% hydrogen boiler and the team behind its installation, we invited a number of heating engineers to visit DNV’s HyStreet demonstration site. Over the course of the day, our expert team was on hand to talk through the main differences and similarities around the installation and commissioning of the hydrogen boiler. In addition, representatives from DNV were also able to talk about how the testing and data being collected at the site will be used to inform future stages of the plans for mass rollout by 2030.
The informative conversation explored some of the practical considerations installers and specifiers have around hydrogen. From assessing the viability of existing housing stock for hydrogen, to addressing some of the ways installers can start to get ahead with hydrogen now, the podcast offered practical advice and support which will also help inform others working in the industry too. You can find both the podcast and installer Q&A at vaillant.co.uk/hydrogen For more detail on Vaillant please www.rdr.link/paj005
Training
To showcase the H21 South Bank project and the importance of this demonstration site, you can watch the videos at vaillant.co.uk/hydrogen
The HyStreet demonstration site is made up of three purpose-built terraced homes. Here, the aim is to provide important proof points on how completely replacing natural gas with 100% hydrogen influences heating and hot water production, as well as proving its safety and understanding how the gas acts when accumulated in the home. The resulting data will inform the fuel’s credibility for a large-scale rollout in the future and feed into the move towards the first hydrogen village which is expected in 2025.
Moving into HyStreet, DNV’s Spadeadam Research and Testing centre To ensure our 100% hydrogen boiler undergoes robust testing, we have also recently installed a second appliance at DNV’s HyStreet testing facility.
Giving installers a glimpse of the future While the topic of hydrogen remains high on the agenda amongst those working in the industry, and with consumers, understandably we’re seeing an increase in the number of questions surrounding the practicalities of hydrogen as a low carbon heating solution.

to Part L1, which came into force in June 2022, set out an interim target of a 30% reduction in CO2 emissions relative to the 2013 version of the document. From 15th June, the thermal performance of a new building will see improvements in external wall U-values (down to 0.18W/m2K) and the heating systems for such new builds will have to be designed with a maximum flow temperature of 55°C or lower, which favours low-temperature, low carbon systems.

The onareMayitsWalesDecemberyearchangesintroduceScotlandGovernmentDevolvedofwillsimilarlaterthison1st2022.announcedchangesinlate2022whichcomingintoeffect23rdNovember2022.Theambitiouschanges
Approved document O is new to this suite of regulations and is aimed at preventing domestic dwellings overheating as a result of solar gains in the summer and provide a means of removing this heat through the use of cross-ventilation – this will be introduced to include domestic dwellings, offices and schools.



Changing times
Transitional arrangements Time delays have also been significantly reduced. The previous iterations of the Building Regulations assisted the developer by allowing them an indefinite period of time to complete the site provided they started developing the site within five years of permission being granted. However, the new Regulations include a transitional arrangement for individual buildings where plans submitted after June 2022 or where construction has not started before June 2023 must comply to these new Regulations. Similar changes to Part L2 will see a 27% reduction in carbon emissions on properties such as shops and offices.
Approved Document F Neil Sawers, Commercial Technical Manager at Grant UK, explains how changes to the Building Regulations may affect domestic heating installers.
hanges to Part L (Conservation of fuel and power), Part F (Ventilation) and Part O (Setting Standards for overheating in new residential buildings) of the Building Regulations are the biggest set of updates to Building Regulations to affect the heating sector in over a decade. It is important to note that these Regulations only affect new and existing buildings in England.
historicalWhile versions of the Building Regulations only applied to new buildings, the 2022 version tackles some areas relating to existing properties
C
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The section then goes on to say that, “systems should not be significantly oversized” – and here there is some ambiguity. The Regulation’s purpose is clear, in that the selected boiler should match the calculated heat loss as closely as possible.Thequeries arise when you look at combination boilers where the output has been historically sized for the domestic hot water performance and not space heating requirements. For example, a 36kW boiler may currently be satisfying a heat loss of 14kW – is this significantly oversized or acceptable? Should installers be discussing the ‘oversize’ element with their homeowners with the view of potentially installing a traditional boiler/cylinder system (instead of a combination boiler) allowing a smaller boiler to be installed?
If this is not possible, the space heating system should be designed to the lowest design temperature possible that will still meet the heating needs of the dwelling. It is likely that this will have to be justified before electing to use a higher flow temperature.
While this will not be a requirement for a simple boiler replacement, it makes sense to start improving the system efficiency of the existing system by reducing the flow temperature that will still work with the existing heat emitters. However, to do this, the new Regulations now require a full room by room heat loss calculation to be carried out prior to the boiler replacement.
deals with ventilation and these changes will bring about changes to increase the standard of ventilation in new homes.
While historical versions of the Building Regulations only applied to new buildings, the 2022 version tackles some areas relating to existing properties, which is particularly important when renovating an existing dwelling. For example, when a wet heating system is newly installed or fully replaced in an existing building (including the heating appliance, emitters and associated pipework), it must be designed to allow the space heating system to meet the heating needs of the dwelling at a maximum flow temperature of 55°C or lower.
Calculations

For more information please www.rdr.link/paj007
This change will affect installers of all heating system types, both oil, gas and renewable. While a thorough room-by-room heat loss calculation is standard practice for all heat pump installations, it has not previously been required for oil boilers. However, since 15th June 2022, all oil heating installations now require a room-by-room heat loss calculation carried out as part of the initial site survey. It is also worthwhile calculating the output of the existing heat emitters to offer advice on energy saving measures that could be introduced while changing theInboiler.Section 5.8 of the new Regulation, it states that, “The specification of space heating systems should be based on both of the following: ● An appropriate heat loss calculation for the dwelling. ● A sizing methodology that takes account of the properties of the dwelling, such as the Chartered Institute of Plumbing and Engineering Services Design Guide." This means that a whole house type calculation is no longer allowed, something that will have a huge impact on installers who are requested to replace a boiler in a distress situation.
PROFESSIONAL HEATING & PLUMBING INSTALLER OCTOBER2022 S5 Grant UK’s eLearning Academy features an updated training module on Part L of the RegulationsBuilding as well as other training modules on renewable products, and heat loss calculations. Visit the Academy by hovering over the QR code with your phone or www.rdr.link/paj006


While these changes to Building Regulations do raise some questions, there is no denying their overall aim which is to serve as a stepping stone towards the forthcoming Future Homes Standard.






Alongside this, to ensure compliance with the new legislation, installers should also ensure that each radiator within the property has TRVs fitted. On any new system, this should be a fundamental factor when designing and quoting for the job. Alternatively, when it comes to boiler replacements, it is fine to leave any existing TRVs provided they are still working correctly. However, when it comes to TRVs, it is best to ensure that any fitted Part L of the building regulations was updated in an attempt to ensure that all new or complete replacement systems are fitted to a higher level.


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Improving efficiency

When it comes to getting the most out of a heating system, there’s no one element that’s more important than another, rather multiple different elements must work together. Remi Volpe, Managing Director at Drayton, looks at what these factors are, and the role that the recent update to Part L is playing in improving system efficiency.
A s of 2018 when Boiler Plus was introduced, any gas boiler being installed should have a minimum ErP rating of 92%, which was included in the legislation to help lower energy consumption and reduce carbon emissions. However, the efficiency of any boiler is only as good as the overall performance of the entire heating system. If it’s not correctly balanced, fitted with adequate heating controls, and properly maintained, homeowners are unlikely to see any efficiency gains from their heating system. Recently, Part L of the building regulations was updated in an attempt to ensure that all new or complete replacement systems are fitted to a higher level. Heating controls and TRVs Under the recent update to Part L, amendments have been made to ensure that energy is not being wasted by heating empty rooms within the property. Instead, when carrying out a boiler replacement, installers should now ensure that there is thermostatic room control for each room in the home. This can be achieved with systems like Wiser which, through the Smart Room Thermostats and Smart Radiator Thermostats, allow installers to create individual room temperature control. By upgrading from a basic heating control to a system like Wiser, which offers individual room control as well as other benefits such as Smart Modes, installers can help their customers benefit from over 30% energy savings this winter. If a customer isn’t looking for smart heating system control, it’s still just as important to ensure that the system is fitted with high-quality time and temperature control. This can be achieved with many programmable thermostats available on the market, such as Drayton’s new Digistat, and many options will also often include additional benefits such as OpenTherm modulation and weather compensation to help make efficiency gains.

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Unbalanced systems can result in radiators not heating up properly, causing some rooms within the home to be cooler than desired. This also results in heating systems not being able to work to optimum levels, with condensing boilers failing to enter condensing mode due to incorrect return flow temperatures. This results not only in higher heating costs or greater emissions than expected, but an unbalanced, ineffective heating system that can lead to consumer dissatisfaction, which no installer wants.

System balancing System balancing is required as part of the Benchmark commissioning process and it is essentially the process of ensuring that warm water is evenly distributed throughout the heating system, making sure that all radiators receive the correct flow of hot water needed. This is achieved by managing the flow to each radiator to ensure that all rooms heat up evenly.
Although this is something that should be carried out on every new heating system, a lot of the time this step is often skipped as it’s regarded as a complex and time-consuming process. To help resolve this, Drayton recently launched its new Auto-balancing TRV technology, available in its TRV4 and RT212 lines. With these new TRVs, all an installer needs to do is identify the heat output from the radiator the TRV will be fitted to, and then set the valve to the correct position using the setting table included with the product. Once set, the system will remain permanently balanced regardless of TRVs in the system opening and closing, which can help homeowners save on average 8.8% on energy costs.
With energy bills rising, many resources have been calling for homeowners to lower the flow temperature of their heating system to help conserve energy. These lower flow temperatures of 55º have also been outlined in the 2022 update to Part L for any new full heating system being installed. Whilst this is a strong step in helping to make heating systems as efficient as possible, it does consequently place more importance on ensuring a system is correctly balanced. With lower flow temperatures, on an unbalanced system the issue of radiators not heating up correctly is going to be more prevalent than ever, so it’s important that the two go hand-in-hand. By combining each of these elements together and ensuring they’re following the standards set out in Part L, installers can play a crucial role in helping their customers more easily manage their heating system this year, and benefit from improved efficiency and lower energy bills. For more information on Drayton’s range of heating controls and thermostatic radiator valves, including the new Auto-balancing TRVs, please www.rdr.link/pa j 008

Lower flow temps

to the system are Class 1 rated, like the Drayton Classic TRV4 is, to guarantee the highest levels of efficiency.




For more information please www.rdr.link/paj010
3 I Vokera by Riello Vibe MAX




The Compact combi boiler is available in both 24 and 28kW outputs, and both natural gas and LPG options.

2 I Intergas Xclusive
For more information please www.rdr.link/paj011
PHPI takes a look at some of the developments around domestic boilers.

1 I Glow-worm Compact

The Intergas range features a bithermic heat exchanger in every boiler and all Intergas boilers are 20% hydrogen ready. The company’s flagship boiler, the Xclusive, has a number of energy-saving features, it has a modulation ratio of up to 1:9, a flow rate of 10.2-13.5 l/min, twin OpenTherm temperate zones with an option to operate up to four zones, a combined PRV and condensate connection, an RF module for remote access and control and an integrated expansion vessel. This boiler also boasts low NOx emissions – between 17.06-20.33mg/kWh and when an Intergas System Filter is fitted with any Intergas boiler, two more years will be added to the warranty.
PROFESSIONAL HEATING & PLUMBING INSTALLER OCTOBER2022 S13 DOMESTIC BOILERS SUPPLEMENT
For more information please www.rdr.link/paj009
Boiler Room
The Compact boiler is the latest addition to the Glow-worm range. Fitting within a casing size of 626 x 400mm, the Compact combi boiler is available in both 24 and 28kW outputs, and both natural gas and LPGWithoptions.afive-year guarantee, the Compact is available as part of an ‘unbelievabundle’ package that comes with a flue and Power System Filter. The boiler has a stainless-steel heat exchanger helping to increase the lifespan and a new touchscreen interface for ease of installation. Other features include a built in bracket, to make installation easier, an external eBUS socket for easier connectivity between boiler and controls and increased volume for expansion vessel to suit a variety of system sizes – designed to protect water heating systems from excess pressure. The Compact is fully compatible with the Glow-worm’s existing range of controls.
A stainless-steel heat exchanger provides strength and durability and the unit utilises advanced electronics, including a modern human-machine interface (HMI) and digital touchpad interface to assist operation, installation and servicing. Vibe MAX also incorporates a Bluetooth clock module that allows easy programming the ‘heating’ ON/OFF schedule via smart phone using our app.
The Vibe MAX, from Vokèra by Riello, is a new boiler platform designed to combine value-for-money with high-end functionality. Available in combi and system models, Vibe MAX is designed to be 20% hydrogen-blend ready and is packed with a number of features including built-in Modbus connector, revised ‘universal pipework’ layout, and a primary heat exchanger in corrosion-resistant stainless steel.
The 26kW and 30kW Vibe MAX models offer 93% seasonal space heating efficiency and improved domestic hot water (DHW) performance. Vibe MAX measures 700 x 400 x 275mm.
For more information please www.rdr.link/paj012
Hounsfield Boilers produce oil boilers from their base in Suffolk. The company manufacturers both free-standing and wall-hung internal and external models, all of which feature Hounsfield’s redesign of the heat exchanger which maximises the heat transfer area and eliminates hot spot stress fractures. The increase in heat transfer area results in Hounsfield Boilers’ reaching a full load efficiency of up to 97%. Its boilers feature a bespoke Elco burner that uses standard parts and is HVO ready, plus a lifelong, aircraft grade, Teflon cored flexible oil line. The boilers also boast a pre-assembled paper element oil filter, fire valve and non-return valve, plug and play electrics, a one system fits all flue system, and a five year ‘no quibble’ warranty. For more information please www.rdr.link/paj014
4 I Alpha E-Tec Plus Combi Alpha’s E-Tec Plus range has been designed to offer ease of installation, fitting within a standard kitchen cupboard and with front access to parts to enable quick and straightforward servicing. Available in three outputs (28, 33 and 38kW) each model features a stainless steel heat exchanger, Grundfos pump and hydroblock assembly, as well as a Honeywell gas valve and PCB, plus a combined condensate and PRV connection.
7 I Vaillant ecoTEC plus With outputs ranging from 12kW to 38kW, the ecoTEC plus boiler range is available in combi, system and open vent models. With continuous modulation and real combustion control by a multi-sensor system, this boiler range achieves high levels of efficiency with low emissions. All ecoTEC plus boilers offer low energy consumption and premium components. And, if you’re looking for a higher output boiler for a larger domestic property, this range of boiler is also available in 48kW and 64kW output options. Additionally, Vaillant’s entire range of combi and system domestic boilers are Quiet Mark accredited. Installers can receive an extended 10-year guarantee when registered on Advance, along with £100 cashback on the first install. For more information please www.rdr.link/paj015

For more information please www.rdr.link/paj013
6 I Hounsfield Boilers Oil Boilers


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From an energy-saving perspective, the E-Tec Plus can modulate down as low as 4.3kW and incorporates a Delta T controlled pump which can be used to maintain a low return temperature, essential for keeping the boiler in condensing mode.

The E-Tec Plus is also 20% hydrogen blend-ready and will therefore be able to run for its lifetime, even when hydrogen begins to be phased into the UK gas grid.
5 I Keston Twin flue capability
Thanks to its twin flue capability, the Keston range of domestic and light commercial boilers offers a solution for awkward installations: such as in basements – where moving the boiler could present further cost implications; or landlocked flats –where there may be a lack of sufficient external wall space for flue termination; or even in listed buildings – where other regulations regarding the property can have an effect on the flue termination. The Keston twin flue design allows for longer flue runs up to 27 metres. Twin flue boilers will perform the same task as concentric systems; however, they do allow further flexibility and distance. Both have an air intake and an exhaust flue, but in a twin flue installation the flues do not run within one another, they run separately. As they are not restricted to run parallel, the air inlet flue position is not limited by the same restrictions placed on the combustion flue.





For more information please www.rdr.link/paj019
For more information please www.rdr.link/paj018
8 I Navien NCB700
Ideal Heating has upgraded its Logic boiler. The company says the design of the new Logic2 MAX makes installation even easier, while servicing and maintenance have also been enhanced with changes to the internal layout of the boiler. For homeowners and installers, usability has been enhanced with a large high resolution colour screen displaying full text descriptions across the range. Like all of Ideal’s domestic boilers, the new boilers are ready to run on a natural gas blend containing up to 20% hydrogen when required. The combi models deliver an A+ efficiency rating when fitted with a Halo Combi WiFi thermostat. Elizabeth Wilkinson, Head of Domestic Product Management at Ideal Heating, said: “We know that the Logic range is a market favourite with installers, having built an excellent reputation over more than a decade for being one of the easiest ranges to work with. It delivers many new enhancements that support installers and homeowners in a changing domestic heating landscape, while retaining its popular market leading features.”
All Viessmann new generation residential boilers and heat pumps – as well as the digital services that support them – are now networked by One Base, Viessmann’s new software platform. Described as the ‘window to the world of Viessmann,’ One Base connects products to the ViCare customer app and the ViGuide app for installers, both of which are compatible with Android and iOS. The ViCare app provides end-users with information on the current operating status of their heating, cooling or ventilation appliance, and the capability to set time programmes for heating and hot water, wherever they are. The ViGuide app is a complete service tool for installers, offering step-by-step commissioning guidance, remote monitoring of all installs and assistance for service, maintenance and parts replacement.

9 I Ideal Heating Logic2 MAX
10 I Viessmann One Base
Hybrid Heat Pumps, consisting of a heat pump supported by a boiler, are a low carbon alternative for home heating. With the heat pump generating heat for around 70-80% of the time, the boiler is used as a back-up or ‘range-extender’ during colder months, as well as providing the hot water in mostWorcestercases.Bosch recently launched the sleekly designed Hybrid 7000iAW – a system which the company says ‘delivers the best of both worlds’. It allows the integration of a high efficiency low-carbon heat pump with the benefits of a gas combi boiler.
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11 I Worcester Bosch
Navien’s NCB700 combi gas boiler has been designed to deliver hot water to three bathrooms simultaneously. The NCB700 maximises recirculation of domestic hot water (DHW) in applications to reduce water wastage and offer flow rates up to 22 litres per minute (at 35°C temperature rise). The boiler features a turndown ratio of 15:1, is hydrogen-ready and can also achieve ErP A+ when used with Navien’s Smart Plus controller. It is available in two models capable of delivering up to 41kW and 54kW of hot water respectively. A built-in recirculation pump helps ensure hot water is supplied to taps faster than if using a traditional cylinder. This can be used in conjunction with the NaviCirc recirculation valve, which makes it easier to set up a secondary hot water return system. For more information please www.rdr.link/paj016



Hybrid Heat Pumps





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Additionally, by completing part of the course online before attending an in-centre practical course, installers can maximise their time working with the boiler or heat pump itself. And, with all training certificates available through the online portal, installers can clearly demonstrate to customers they are fully up to speed on the latest training.
Having seen installers book almost 35,000 places on its online training courses since 2020, Vaillant has launched its new Vaillant Academy to further extend its on-demand training and business support for installers. By completing part of the course online before attending an in-centre practical course, installers can maximise their time working with the boiler or heat pump itself

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The blended learning approach allows installers to compete theory-based modules at home, meaning they only need to visit a Vaillant Centre of Excellence to complete practical training elements, where Vaillant’s team of trainers are on-hand to share their technical expertise. Vaillant Academy helps installers reduce the time needed away from the tools without having to compromise on training and professional development.
And with a commitment to proudly support installers beyond products alone, the new e-learning platform combines a wealth of online training courses, technical information, and valuable marketing tools, to help installers maximise their business.
W


ith installer highlightingfeedbacktheneed for training options which can fit around busy schedules, the Vaillant Academy can be conveniently accessed both through the Vaillant Advance loyalty programme and directly through the main Vaillant website, meaning installers can tap into support whenever and wherever they want.
learningopenVaillantAcademyforblended
Marketing support Online marketing support is also one of the key features of the new Vaillant Academy, together with the very latest information on Vaillant products and business advice, including practical ways to open up new revenue streams and diversify into new technologies. To deliver further value for installers, over time, and based on the user’s interaction with the platform, the Vaillant Academy recognises topics of interest, such as decarbonisation or heating with hydrogen, and creates a bespoke training programme and makes recommendations for future learning developed around each individual installer. With up to 50 Advance points awarded for each training module completed, it really is a win win for installers. To access the Vaillant Academy, Advance installers simply need to log-in to the platform using their Advance credentials or by completing a short sign-up form on the Vaillant website. For more information on the Vaillant Academy please www.rdr.link/paj042
