Kitchens and Bathrooms September 2025

KBN

KITCHENS & BATHROOMS NEWS

GEBERIT UK MD RETIREMENT

Mark Larden on leadership, legacy and lessons learnt

KBB RETAIL HALL OF FAME

How MD of Anglia Interiors Arron Bird has faced challenges head-on

NEWS & VIEWS

5First word

Editor’s comment

6News

Round-up of industry headlines

10Training shop

MD of Lima Kitchens Elizabeth Pantling Jones explains how her new consumer-focused Home Improvement Podcast is raising awareness of independent KBB retailers and creating sales leads

12People

Appointments and promotions

13Ripples column

MD of Ripples Paul Crow says retailers must focus on making the purchasing process convenient for customers

13KBB Retail Health & Fitness Club

Engagement director of the Bathroom Association Amy Kirk explains how Hyrox has transformed her approach to work

SHOWROOMS & SUPPLIERS

14KBSA Q&A

National chair Richard Hibbert shares how the KBB Industry Conference 2025 will offer more than inspiration, delivering practical value

16KBB Retail Hall of Fame

KBB Retail Hall of Fame inductee Arron Bird of Anglia Interiors talks about working his way up in a family business, facing challenges head on and his role in shaping the industry

18Interview

On the eve of retirement, bathroom veteran and MD of Geberit UK Mark Larden reflects on his leadership, legacy and lessons learnt

20Supplier Profile

Group marketing & retail sales director at Symphony Simon Collyns on how investing in manufacturing, partnerships and sustainability credentials supports independent retailers

KITCHEN TRENDS

23Speciality taps

How retailers can capitalise on the growing demand for speciality taps to level up food and drink preparation spaces

29Cooker hoods

Carbon or plasma? Ducted or recirculation? We check out the extraction tech driving cooker sales

33Product focus

Krystyna Threfall, Blum UK’s marketing manager, talks about the introduction of its new Merivobox drawer box to the UK and how it reflects the company’s commitment to innovation

34Kitchens just out

Latest kitchen products

BATHROOM TRENDS

36Bathroom furniture

How calming palettes and textures are shaping bathroom storage styles, with soft minimalism at the forefront of furniture design

42Showering

How warmer metallics are making their presence felt in showering spaces, across brassware, surrounds and even surfaces

46Bathrooms just out

Latest bathroom products

RETAIL BUSINESS

48Company matters

Offering business support for independent kitchen and bathroom firms

Change brings opportunities

Accelerating into the second half of the year, traditionally the busiest time in the KBB retail calendar, the uncertain economy has been joined by a shift in the industry landscape. Manufacturer acquisitions, association refocuses, and leadership moves have all brought recent change and with it, arguably new outlooks for businesses, organisations and the wider KBB community.

Change is inevitable and is a time for renewal. It provides new business avenues and new ideas. And embracing change in a business, or across the industry, can lead to heightened creativity. We have already seen a momentum shift in KBB retail inventiveness, with independent specialists creating trade days to attract professionals, or launching podcasts to encourage consumers to buy through independent specialists. No doubt there will be more, ideas to come.

Change is also time of new chapters. It has seen KBB retailers taking steps to

expand their showroom network, through to people making their first move into the kitchen and bathroom industry, perhaps opening a studio with the support of a franchise or buying group.

A starting point to change could even be at the upcoming conferences of the recently rebadged and refocused Bathroom

Association or specialist KBB retailer association the KBSA. Bringing together the industry to network, collaborate, share stories of success and learn from each other will no doubt help generate new thinking with ripples of inspiration felt across the KBB retail industry.

Now there are more opportunites for retailers to join together. And perhaps that will be the biggest change in the KBB industry, with retailers attending multiple events, to create a well of ideas for their businesses, and help navigate any changes that may lie ahead. With the dip in interest rates but predicted “difficult” Autumn Budget, according to The Guardian, whatever the changes are on the horizon, KBB retailers will be laser-focused on future possibilities for their business.

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MD of Geberit UK Mark Larden, reflects on his leadership, legacy, and lessons learned(p. 18)

making headlines

The KBSA (Kitchen Bathroom Bedroom Specialists Association) has welcomed nine additions to its growing network. Retailers Ramsey’s, BMS Kitchens & Bedrooms, Joe Graham & Son, Victoria Kitchens and Holts KDE (Kitchen Design Experts) have joined the association, alongside Schmidt Groupe UK, Utopia Bathroom furniture, Triflow Concepts and Bocchi UK. Read the full story at www.rdr.link/KBK001

The Bathroom Association has announced comedian, actress and writer Diona Doherty will host its Gala Dinner and Awards on September 17, 2025. Taking place at the Grand Hotel in Birmingham, following its Connect Conference, the Gala Dinner includes the ThirtyUnder-Thirty Awards and the Sustainability Award, spotlighting rising stars and sustainability champions. Diona Doherty has appeared in hit shows including Derry Girls, The Blame Game, The News Quiz and Have a Word. Read more at www.rdr.link/KBK002

Designed to make purchasing easier and quicker for its retail partners, bathroom furniture manufacturer Utopia has introduced an online order tracker. The new service makes information accessible 24/7, and is now live via the dedicated Retailer Hub portal on the main Utopia website. The new order tracker allows customers to view all active and completed orders, and track delivery dates, by order reference or line item. Read the full story at www.rdr.link/KBK003

CEO Tom Reynolds to step down

Bathroom Association announces leadership change

The Bathroom Association has announced a change in leadership, with chief executive Tom Reynolds set to step down in September.

He will leave the Association, after six years at the helm, to take up the role of chief executive of the British Brands Group, the trade body representing FMCG brand manufacturers.

Since joining the organisation in 2019, Reynolds has steered the association, previously known as the Bathroom Manufacturers Association (BMA) until its rebrand, through a period of change.

Under his leadership, the Association navigated the COVID pandemic, responded to regulatory developments, and modernised its identity to reflect its expanded

Succeeding Vince Gunn

mission and membership.

He led the association to create The Windsor Summit, which led to several global bathroom manufacturers signing the Windsor Declaration, to intensify action on water scarcity and hygiene.

During his tenure the trade body was awarded UK Trade Association of the Year, recognising the organisation’s growing impact across government, industry and society.

Tom Reynolds will be succeeded by Daphne DoodyGreen, who takes up the role of chief executive from September 1.

She brings over two decades of experience from the Chartered Institute for Personnel and

Development (CIPD), the global professional body for HR with 160,000 members.

To mark the transition in leadership, Tom Reynolds and Daphne Doody-Green will jointly present the Connect Conference which will take place on September 16-17, at the Grand Hotel, Birmingham.

Kitchen retailer Harvey Jones appoints new CEO

Luxury kitchen manufacturer and retailer Harvey Jones has promoted commercial director Susie Townsend to the role of CEO

Succeeding Vince Gunn, her promotion follows one of its most successful trading months of the past year, according to the company.

Townsend is Harvey Jones first ever female CEO, in the company’s nearly 50-year history of making kitchens at its workshop in Wisbech,

Cambridgeshire. She brings 30 years of retail and manufacturing expertise with a track record of commercial growth and brand development and was presented the Every Woman Director of the Year award in 2008.

Susie Townsend commented: “I’m incredibly proud to be leading Harvey Jones into its next chapter, a brand, team and supplier partnerships that I’m especially proud and passionate about.

“My priority remains focused on strengthening our national network of showrooms while driving our product offering expansion across the home.

“We are looking ahead at another exceptionally busy year rolling out seven showroom refits focusing on what matters most to our clients – thoughtful design, personal service and a sense of home from the moment you step through the door.”

Charity target of £100,000

Quooker MD reaches one million step milestone in charity walk

MD of Quooker UK & Ireland

Stephen Johnson has passed the one million-step milestone, reaching Paris as he walks across five European Countries for charity.

Covering over 64km a day, he has set a target to reach £100,000, and has already raised £41,335 for children’s charities Grief Encounter and The Friendship Circle.

It follows on from his charity walking challenge to walk more than 35 marathons over the 31 days of August, last year.

This year, Stephen Johnson’s challenge forms part of a dealer-

Fibo could join Multipanel

driven initiative to unite Quooker’s UK showroom network in a shared mission of compassion and impact.

Kitchen retailers are joining the mission with their own fundraising teams, walking locally and logging collective distances with cash prizes awarded to top fundraisers.

They can also participate in a charity raffle, where customers donating £10 or more are entered to win one of six complete Quooker systems – with prize draws held as Johnson crosses each country border.

Grant Westfield owner Norcos to acquire Fibo

Norcros, owner of Grant Westfield which makes Multipanel and Naturepanel brands, is set to acquire Norwegian Fibo wall panel brand.

It will join the group’s 10 existing companies, which include Triton, Merlyn, Grant Westfield, Vado, Croydex, Abode and Johnson Tiles.

The transaction is subject to approval by the relevant competition authorities (CMA) and is not expected to be completed until Autumn 2025.

Founded in 1952, Fibo manufactures waterproof, decorative wall panels from its

factory in Lyngdal, Norway.

Chief executive of Fibo Anders Carlson will join Norcros as part of the transaction.

According to its financial report for year ended December 31, 2024, Fibo achieved revenue of Nok 856million (circa £62million), and reported EBITA of NOK 100million (circa £7.3million).

Chief executive officer of Norcros Thomas Willcocks commented: “This strategically aligned acquisition gives Norcos a strong platform to accelerate our geographical expansion in this attractive, fast-growing

Fully-branded POS packs and a digital campaign will support showroom engagement, with access to dealer-exclusive content and toolkit.

In return, participating showrooms will be featured on Quooker UK’s PR, social media and CRM platforms, to help

enhance their local reputation and social impact.

“This milestone is a testament to the power of community,” said Stephen Johnson.

“Every step is fuelled by the support of our dealers, customers, and colleagues and we’re just getting started.”

segment of the wall coverings market.

“Fibo Group have an excellent and well-established management team, a wellinvested modern operation and, importantly, a reputation that aligns with our culture.

“We look forward to working with Anders and his team to accelerate growth plans.”

CEO of Fibo Anders Carlson added: “We are excited to be joining Norcros and driving forward with the next stage of our growth plan.”

Worktop value sales are growing at a stronger rate than kitchen cabinetry, with Howdens becoming an increasing presence, according to a new report. The new edition of JKMR’s Kitchen Worktop Market Report reveals the last two years have seen “substantial” increases in client spend on worktops in the specialist sector and reveals Howdens is becoming an increasing presence in the quarried stone and solid surface top markets. View the story at www.rdr.link/KBK004

Bathroom brand Scudo, owned by Harrison Bathrooms, has published a new brochure to mark the launch of Edition 21. After conducting market research, the company identified a need to create a brochure to reflect trends and inspire customers. The launch of Edition 21 is part of a broader strategy for 2025, which has included Scudo on Virtual Worlds and debut of the brand at InstallerSHOW. Read more at www.rdr.link/KBK005

Appliance manufacturer

Liebherr has announced its sideby-side fridge-freezer, with integrated wine compartment, has won the Red Dot Design Award. This globally recognised award celebrates products that exemplify outstanding design across functionality, aesthetics, user experience and responsibility.As part of a limited-time promotion, Liebherr is extending its 10-year guarantee across this range until October 31, 2025. Read the full story at www.rdr.link/KBK006

80 positions available for designers

Howdens recruiting for kitchen sales designers across UK

Trade kitchen supplier

Howdens is recruiting for 200 depot roles across the UK and Ireland, including kitchen sales designers.

It comes at a time when the company has announced sales and profit growth for the first half of the year, with group sales up 3.2% on the same time period last year to £997.6m.

The company, which employs around 11,600 people, is seeking to fill 80 kitchen sales designer roles across its 850 depots.

The job involves building relationships with tradespeople and supporting them to help homeowners visualise a new kitchen, managing projects from

design to completion.

Kitchen sales designers are tasked with conducting home surveys, designing and planning the project, all within Building Regulations to ensure designs are compliant, and working collaboratively within the depot team.

Lauri Giambrone, director of HR – Trade at Howdens, said “At Howdens, our designers do more than sell kitchens – they build lasting relationships working hand-in-hand with tradespeople every day to make their customers’ kitchen and bedroom dreams into a reality.

“Being a great kitchen sales designer is about creativity,

Luxury Italian brand joins company

customer relationships and sales, making it an exciting and rewarding career choice.

“Howdens’ culture is built on strong values of trust, support, and entrepreneurial spirit, with an ethos of making business worthwhile for everyone involved – from customers and people to suppliers and local communities.”

Roca Group acquires majority stake in Antonio Lupi

Bathroom manufacturer Roca Group has agreed to acquire a majority stake in Antonio Lupi Design, through its premium subsidiary Laufen.

The luxury Italian bathroom manufacturer Antonio Lupi Design will maintain operational independence and identity, while leveraging Roca Group’s international reach.

Founded in 1950 and headquartered in Stabbia (Tuscany), Antonio Lupi Design reported turnover of €42 million in 2024, and has products distributed in more than 80 countries, employing 100 people.

Antonio Lupi will remain led by the founding family and will

continue to be managed from its headquarters in Stabbia, which houses its main showroom, R&D centre, and production facilities.

CEO of Antonio Lupi Design Andrea Lupi commented: “My brothers and I are excited about this alliance.

“We are convinced that this operation represents not only a great strategic opportunity, but also a chance to expand both in Italy and abroad, bringing benefits to both companies and to our customers, while securing a strong future for the company.”

Roca Group’s CEO Albert Magrans stated: “The combination of Antonio Lupi, the undisputed global leader in

bathroom luxury, with our premium division Laufen places us in a privileged position in the high-end market segment.”

Roca Group was advised on this transaction by Alantra, Baker McKenzie, and KPMG, and Ethica Group on Antonio Lupi’s side.

It follows on from the Roca Group recently acquiring Australian brassware company Phoenix.

Retailers presented honours

Häfele names the winners of its Studio Partner Awards

Distributor of furniture fittings to the KBB market Häfele announced the winners of its eighth annual Studio Partner Awards at the Earth Hall at the Natural History Museum.

Awards were presented across seven categories, including the new Kitchen Designer of the Year.

The full list of winners are as follows:

•Best Functional Space: Ironbridge Interiors

•Showroom Experience of the Year: Farnham Furnishers

•Sales and Marketing Initiative of the Year: Round Oak Interiors

•Kitchen Design of the Year: HBC Kitchens & Bathrooms

•Kitchen Designer of the Year: Holly Spittal from Duncans of Grantown

•Rising Star 2025: Alexander Paul Kitchens

•Studio Partner of the Year: Designer Kitchens Direct

Commenting on the awards, chief sales officer at Häfele UK, Gareth Bevan, said:“This year’s awards have once again showcased the exceptional talent and creativity within our Häfele Studio Partner network.

“With 26 studios shortlisted and the exciting introduction of our new Kitchen Designer of the Year category, the standard of entries has been nothing short of outstanding.

“Huge congratulations to all of our winners and nominees – you should be incredibly proud.”

Podcast turns up the volume on independent KBB retail

MD of Lima Kitchens Elizabeth Pantling-Jones explains how her new consumerfocused Home Improvement Podcast is raising awareness of independent KBB retailers and creating sales leads

The Home Improvement Podcast (HIP), launched in May with a clear mission: to drive clients to independent KBB businesses and challenge consumers’ preconceptions about professional services.

Independent KBB retailers lead in skills, experience, and professionalism. However, consumer awareness of what independent specialists offer remains frustratingly low, as the isolation of small businesses makes our message diluted and unheard.

Profiling professionals

Consumers consistently undervalue these professional KBB services, expecting design consultations and project management for free – something they would never expect in other professional sectors. HIP addresses this by repositioning home improvement as a professional service requiring expertise, not a DIY hobby requiring products.

Each episode focuses on practical and current concepts: spatial flow, long-term adaptability, sustainability integration, and accessibility planning. We’re teaching consumers to ask better questions and expect higher standards.

Our natural approach breaks down barriers that often make professional services feel intimidating. By being approachable and relatable, we’re creating an environment where clients feel comfortable. engaging with

Within three episodes of our podcast, we’ve achieved 500 downloads and are building momentum, with consumers seeking professional expertise. Our goal is to convert listeners from price-focused thinking to value- based decision making through professional education.

independents as trusted advisors rather than sales-focused contractors.

Within three episodes of our podcast, we’ve achieved 500 downloads and are building momentum, with consumers seeking professional expertise. Our goal is to convert listeners from price-focused thinking to value-based decision making through professional education.

Join the movement

We are looking to collaborate with experts for bathrooms, loft conversions, outdoor kitchens, architectural services, or bespoke storage solutions to participate on our podcast. We’ll showcase your expertise whilst building your profile with engaged consumers. When leads arise in your area, you’ll be our recommended specialist. We’re not expanding nationally, ourselves, so we’re building a network of trusted independents

to service the opportunity.

Building podcast audiences takes time, but our focused approach offers immediate benefits beyond eventual lead generation. Participants receive edited cut-downs of their episodes for social media and website use, enhancing existing marketing efforts. These professional-quality, content pieces position your business as a thought leader, whilst providing valuable material for ongoing digital marketing strategies.

And we’re encouraging retailers to share episodes, which align with their expertise, as the local specialist who understands these advanced concepts. This isn’t just about helping independents compete – it’s about leading the market whilst national retailers focus elsewhere.

Listen to the Home Improvement Podcast at www.rdr.link/KBK007

position filled

Appointments and promotions across the industry

MASTERCLASS KITCHENS

British furniture manufacturer Masterclass Kitchens has welcomed Leigh Hyman as area sales manager for the North of England. He joins the business with a background in both manufacturing and retail. Hyman is set to play a key role in strengthening relationships and expanding Masterclass Kitchens’ presence in his region.

HPP

KBB manufacturer and supplier Hill’s Panel Products (HPP) has appointed Kevin Cashmore as its new national sales manager. He joins the familyowned business from Blackheath Products, where he was senior business development manager for 10 years. Cashmore will take charge of HPP’s nationwide network of area sales managers, as well as the officebased sales team at its Oldham HQ.

UFORM

Kitchen and bedroom door manufacturer Uform has appointed two business development executives, to accelerate growth and expand reach. Alison McBride joins the company from Bathrack, where she was showroom sales manager, and will cover the south England region. While Fearghal Robinson, who worked for Sinc Kitchens, will cover the Northern Ireland region.

BATHROOM BRANDS

Bathroom Brands has appointed Ben Culley to the position of regional sales director North. He brings more than 20 years of experience to his new role, having worked for businesses such as Aqualisa, Heritage Bathrooms and Grohe. His experience spans the retail space including leadership in the e-commerce arena.

SANIPEX UK

Owner of the Bagnodesign brand, Sanipex UK has appointed Rebecca Sykes as retail area sales manager – North. She has over seven years’ experience in the KBB industry, including roles with Imex Ceramics and Porcelanosa. Sykes will focus on growing the presence of the Bagnodesign brand across the North of the UK.

CAESARSTONE

Premium surface manufacturer Caesarstone has appointed Ashley Linden-New as account manager for the South East region. He has more than three decades of experience in the office furniture industry, with expertise in sales strategy, client relationship management, and key account development. Linden-New brings that experience to the surfaces industry.

KBSA

TheKBSA (Kitchen Bathroom Bedroom Specialists Association)has appointed Koralia Hume, director ofQuarrybank Boutique Bathrooms, as its bathroom champion. This is a role to increase focus and resources to supporting this key area of the industry. She will work alongside partner and membership director Malcolm Scott and KBSA chairman Richard Hibbert to bring bathroom suppliers and showrooms on board.

ZEHNDER GROUP

Heating company Zehnder Group UKhas appointed Phillip Conroy as national sales & key account manager. In this role, Conroy will spearhead the direction of Zehnder’s Heating Division, with a focus on strengthening key partnerships and refining the company’s radiator strategy. He will also play a role in driving sustainable growth and ensuring the division remains aligned with Zehnder’s overarching business objectives.

Easy does it

MD of Ripples Paul Crow says retailers must focus on making the purchasing process convenient for customers.

The retail industry has been buzzing lately. And while it’s great to see the conversation flowing, let’s be honest - it usually gets loudest when business isn’t booming. Much of the talk focuses on where we feel the pinch: digital marketing feels overcrowded, suppliers aren’t stepping up, prices are heading north. Valid concerns, no doubtI’ve voiced similar myself in the past. But perhaps we’re missing a more fundamental question: are we making life easier for our own customers?

We’re competent with streamlining our own operations, automating our emails, templating our responses, and installing AI chatbots that sound like they’ve just woken up from a nap. But what about the customer experience? Have you ever tried ordering lunch via a QR code stuck to a sticky table? It’s enough to make you want to flip the table.

In retail, success often comes down to three things:

•Be the cheapest

•Be the most luxurious

•Be the easiest to do business with Personally, I’ll take my chances with number three.

Clarity and simplicity

Let’s face it - Amazon Prime has us all well and truly beaten. My delivery driver knows my house better than I do, and probably knows my secret drop-off spot too. I’m not proud of how often I click “Buy Now,” but wow, do they make it easy. Effortless, even. And that’s the point. Convenience isn’t just about speed. It’s about clarity, relevance and simplicity.

If your quote needs a magnifying glass and a plumber to translate, you’ve probably

already lost the sale. If your customer can’t understand what you do, why you do it, and how it helps them, they’ll find someone who makes it easier.

The retailers thriving today aren’t just surviving price hikes or navigating digital chaos - they’re making it simple for customers to say “yes.” They’re not just selling products; they’re selling peace of mind.

So, next time you’re tempted to bemoan another party for making your life harder, ask yourself: is this making life easier for me - or for my customer?

Sponsored by

Consistency counts

Engagement director of the Bathroom Association Amy Kirk explains how Hyrox has transformed her approach to work

QAmy, for those who haven’t heard of it, what is Hyrox?

A: Hyrox, is a global fitness race combining functional strength training with endurance. Each event includes 8 x 1km runs, each followed by a functional workout station (e.g., sled push, rowing, lunges). It’s tough, but incredibly rewarding.

QHow frequently do you train and what habits have transferred into your work life?

A: I now train 3–5 times per week, mixing resistance work (typically three sessions) with cardio (usually two sessions). The most powerful habit that’s crossed over into my professional life is the value of consistent, hard work. Whether it’s learning video editing or pushing for a personal best in the

gym, I believe effort beats talent when talent doesn’t work hard.

QWhat’s the biggest lesson sport has taught you that you’ve applied in business?

A: One of the biggest lessons sport has taught me is a cliché for a reason: teamwork makes the dream work. Even though Hyrox is a solo sport, the support from the gym community is essential—nobody hits PBs alone. Likewise, in my role at the Association, I’m surrounded by a brilliant team. We support each other like spotters in a weight room, and that collaboration is what helped us win Team of the Year at the TAF Awards.

QHow does physical activity impact productivity, ability to handle pressure and working as a team?

A: Physical activity helps me stay focused and productive. Working from home, it’s easy to lose momentum, but training has instilled a mindset of preparation. I wouldn’t walk into the gym without a plan, and I don’t start my workday without one either. If I ever feel creatively blocked, a session at the gym clears my mind and reignites motivation.

QWhat are your sports goals for 2025?

No grand goals—just staying injury-free would be a win! That said, I’ve got my eye on a 150kg deadlift. Like any big goal, it’s all about breaking it down—1.25kg at a time.

Minds meet to shape KBB retail

Richard Hibbert, national chair of trade association the KBSA, shares how the KBB Industry conference 2025 will offer more than inspiration, delivering practical value.

QThis year’s conference is themed “Design. Lead. Succeed.” How did you decide upon this and how will this be reflected through the event?

A: The theme was shaped by feedback from previous events –attendees wanted more focus on practical leadership, inspiring design and shared success stories. While future conferences may take a looser approach to theming, Design. Lead. Succeed. felt like the perfect fit for this year.

Ultimately, the theme speaks to the KBB industry’s reality: that real success comes from a mix of creative vision, effective leadership, and learning from others in the field.

QWhat made business coach and ADAPTAA founder Alina Addison the right choice as a speaker, and what key insights will she bring to the event?

A: We were drawn to Elena after reviewing her work, books and previous speaking engagements - her experience and insight stood out immediately. We wanted a speaker who not only understands the realities of leadership but can speak to them with authenticity and impact. Elena brings exactly that. Known for her engaging delivery and relatable approach, she offers a fresh, empowering perspective on leadership that we believe will truly resonate with our delegates.

QAre you able to share any further details on additional speakers and the subjects they will be addressing?

A: We’re excited to have just announced George Clarke as our headline speaker. Rather than a traditional keynote, George will take to the stage for a conversation with broadcaster Emma Crosby, exploring his design philosophy, career highlights, and vision for the future of the KBB sector. With his extensive experience on shows like Restoration Man and his mission to transform how Britain thinks about home design, George is set to deliver a thought-provoking and truly inspiring session.

QThe Big Debate returns to the event, this year, what has helped inform the topics of conversation and how did you choose the participating retailers?

A: Again, a lot of it came from feedback - both from last year’s event and from ongoing conversations within the industry. Some of our speakers put themselves forward, which is always encouraging, while others we actively approached based on their presence at other events or coverage in the industry press. We’re always on the lookout for people who have something meaningful to say, whether or not they have a background in public speaking. For us, it’s less about

polished presentations and more about passion, insight, and real connection to the issues that matter in KBB right now.

This year, we’re evolving the format of the Big Debate to reflect that spirit. It’ll be more flexible, more interactive - we want the audience to play an active role in shaping the conversation. The goal is to create space for honest dialogue, fresh thinking, and the kind of exchanges that lead to real change.

QWhat will retailers be able to learn from attending the event and how will it help them grow their business?

A: It’s really a chance to hit reset - something that’s often hard to come by for independent retailers. When you’re deep in the day-to-day of running a showroom and juggling personal responsibilities, there’s rarely time to step back and reflect on the bigger picture. This event is designed to give retailers that breathing space: a moment to pause, recharge, and gain fresh perspective.

Through a mix of insightful talks, peer-led discussions and practical workshops, attendees will pick up tangible ideas they can take back and apply to their businesseswhether that’s around customer experience, marketing, leadership or navigating industry change. But just as importantly, it’s about connection. Hearing from others in the same

boat, sharing challenges, and realising you’re not alone can be incredibly powerful.

Our hope is that every retailer leaves not just with useful takeaways, but with renewed confidence, energy and a sense of community that lasts well beyond the day itself.

QWhat key brands, suppliers and retail businesses, are attending and are there any structured, networking opportunities?

A: Absolutely. The evening before the main event, we’re hosting an exclusive Retailer Dinner for retail attendees and our Platinum sponsors. It’s a relaxed, invitation-only setting that gives everyone a chance to build meaningful connections ahead of the big day.

On the day itself, we’ve been intentional with the schedule. Breaks between sessions are 45 minutes long, and we’ve set aside over an hour for lunch. That’s not by accident - it’s designed to encourage real conversations, not just a quick coffee run. We want to create space for networking that feels natural and genuinely valuable.

In terms of who’s attending, we’re proud to have Quooker as our Headline Sponsor, with Neff and Siemens joining us as Diamond Sponsors. Long-standing partners like Blum are also returning, alongside a strong mix of key suppliers, forward-thinking retailers, and industry leaders. It’s a fantastic opportunity to connect with the brands shaping the future of the KBB sector.

QWhat would you say to KBB retailers who believe it’s too costly, have seen it all before, or are too busy with day-to-day operations?

A: We completely understand the hesitation -

In just a day and a half, you’ll connect with people who understand your challenges, hear ideas that could shift your thinking, and return with fresh energy - not just for your business, but for your team and your future plans.

time and money are tight, especially when you’re running a busy retail operation. But here’s the reality: this event is heavily subsidised. Retailers receive two nights at The Belfry, all meals, drinks, access to the full conference programme, the awards and curated networking opportunities. In truth, it costs us more to host each retailer than the ticket price reflects.

As for the feeling that you’ve “seen it all before” - we get that too. But none of us ever really have the time, and that’s exactly why this event matters. Stepping away, even

briefly, gives you the chance to reflect, reset and gain new perspective. In just a day and a half, you’ll connect with people who understand your challenges, hear ideas that could shift your thinking, and return with fresh energy - not just for your business, but for your team and your future plans.

Honestly, I’d go every time. Because when you invest in yourself and your business like this, it always pays off.

QWhat is your benchmark for a successful KBB Industry Conference?

A: For us, success is simple: if retailers leave feeling energised, inspired, and better equipped to tackle their business challenges, we’ve done our job. We don’t just measure that through formal feedback, although emails, video testimonials and post-event surveys are important. It’s also in the real moments: those breakfast conversations where someone says, “This is exactly what I needed.”

The KBB Designer Awards are another key part of the picture. They shine a spotlight on the talent and innovation in the independent sector - something we’re incredibly proud to celebrate.

Ultimately, though, it’s about creating an experience where people can take a step back, connect with others, learn something valuable and genuinely enjoy themselves. If we achieve that, we know it’s been a success.

The KBB Industry Conference, organised by the KBSA, takes place at the Belfry Hotel & Spa Resort in the West Midlands from September 29 – October 1. Find out more information and book your ticket for the KBSA Conference at www.rdr.link/KBK009

Rooted in family, driven by purpose

KBB Retail Hall of Fame inductee MD of Anglia Interiors Arron Bird talks about working his way up in a family business, facing challenges head on and his role in shaping the industry

Cambridgeshire-based Anglia Interiors was founded 51 years ago by Arron Bird’s father Peter. However, he wasn’t simply handed the position of managing director. Over the past 38 years, Arron has climbed every rung of the ladder, from sweeping floors in the warehouse at 18, to become managing director. Having qualified as a cabinet maker, he stepped into the managing director role in 2020, with hands-on experience and he believes a grounded perspective. “I wasn’t born with a silver spoon in my mouth”, Arron reflects.

“I feel that working from the bottom up, has given me a better understanding of the business and how to lead our team effectively and respectfully”, he explains. Stating working in a family business hasn’t always been easy, with frequent differences of opinion, he has blended the core values instilled in the business by his father, who is still his hero, with a more relaxed leadership style. Since taking over the business it has It has seen Arron face market challenges head on, refocus the business, and support the wider industry. His dedication and impact have been recently recognised with a place in the KBB Retail Hall of Fame.

Affordable design

The kitchen, bedroom and home office business offers a full design, supply and fit service. Arron says years of careful buying and supplier loyalty has enabled Anglia Interiors to be competitive across the market, from trade supply-only projects to much higher budget “complete supply and fit” projects, without the need to compromise on quality and service. Such is his confidance.

“If we don’t get a referral or positive Google review then we have failed”, says Arron.

Business refocus

When Arron’s father and brother were shareholders in the business, a majority decision saw the company expand, with a second showroom in

Arron Bird has worked for the company for the past 38 years and leads the team with his wife Vicky

Bedfordshire in 2003. But Arron rescaled the business during the COVID pandemic. He closed the showroom in Bedfordshire, and reduced staffing levels. While he says the business was operating well, it was in danger of spiraling out of control.

Arron’s father, then 78, wanted to retire. So, Arron took the opportunity to make the business more efficient and manageable: “When COVID came along, it forced us to make a decision that was probably well overdue and we closed the showroom in Bedfordshire. We had a full order book and a healthy cashflow with the sale of the building. And more importantly it gave Peter the perfect retirement handshake, and the business came out of the COVID period fighting and ready to go!”

1. ANGLIA INTERIORS TEAM

Sponsored by

Increased competition

While the pandemic was a challenging time for many retail business, it proved to be beneficial for Anglia Interiors, in hindsight, as Arron says “We have smaller overheads, so we don’t need to chase every deal now”, adding: “With the overheads we had prior to COVID, I don’t think we would have survived in the current market”.

He highlights kitchen retailing has never been easy, with kitchen projects becoming more complex and an increasing number of companies entering the market.

“When I started, the range of products was much smaller, and the competition was less”, says Arron “Now there’s a ‘man in a van’ selling kitchens and many more showrooms. Everybody is fighting for business, and the market is flooded with companies trying to attract them.”

So how has this impacted his business? He has the benefit of a large showroom, to show a wide choice of products, but Arron has reduced his number of suppliers. “We used to deal with too many companies”, he explains. “One thing that has changed over the years is the loyalty from the supply chain. Back in the day suppliers would be much more loyal, sadly now some will open up an account within 10 miles of your showroom. I would like to see suppliers investing more time and effort looking after the accounts they already, working with them to try and improve turnover”.

in the market. The first quarter, last year, was disastrous like so many but our sales figures to the end of June have been up 21% on last year.” It is this unwavering attitude which has steered him through business: “I’ve never given up and we’ve had some pretty tough challenges over the years. We’ve been through two recessions, COVID, and I’m sure there’ll be another “something” around the corner. There seems to be a 10-year cycle when something comes along to make retailing difficult.”

I feel that working from the bottom up, has given me a better understanding of the business and how to lead our team effectively and respectfully.

Tenacious attitude

Although a kitchen retail expert, Arron is selfeffacing when he says: “I think I’m pretty experienced but it’s important to try and learn something every day”. One of his latest learnings has been around re-introducing a design fee. “Post COVID, we have charged £150 for our design service, fully refundable at point of order. As experts in our field, it was about putting a value to our work. It was literally game changing. It didn’t put people off and we booked six measures in the first week.” So why did you stop charging for design in the first place? “We stopped charging about two years ago, when like so many retailers, we began to feel the “squeeze” in the market, but we had to find the courage to start doing it again”, says Arron. “I feel there’s a little bit more consumer confidence

KBSA support

During all this time, Arron has been involved with trade association the KBSA and is a director, helping shape the industry. “We joined it as a business 25 years’ ago because we wanted to provide customers the security of dealing with a vetted, quality company.” He is quick to focus on the benefits of the association, rather than his personal contribution, commenting: “Joining the board was about encouraging other dealers in this area to fly the flag. Why wouldn’t you? If you just look at the savings for members, such as on business credit cards, insurance vehicle costs, either of those alone is worth the small, annual fee. But the added security of the deposit protection for your clients is an absolute no brainer.”

He says being a member of the trade body is particularly useful to discover and exchange information, with retailers who have experienced challenges through to those new to the industry, bringing fresh ideas to the KBB sector. “I would say the association is in the best place it’s ever been, and the KBB Industry Conference, and networking dinner, gives you the chance to meet face-to-face with like-minded people. I think it’s a really powerful organisation”, says Arron.

Resilient legacy

Other that joining the KBSA, Arron offers some no-nonsense advice for fellow retailers: Don’t follow the crowd, instead focus on being authentic. “Do what you say you are going to do, when you say you’re going to do it”, he says. He urges not to overwhelm customers with too much choice and make sure showrooms are always immaculate. “I think you have literally seconds with some clients to make an impression, encourage them to like and trust you. I think your personality and honesty should shine through. Be proud of what you are doing after all we are all changing people’s lives.”

When asked what legacy he would like to leave behind, Arron side-steps the question modestly but shares a heartfelt sentiment. He wants Anglia Interiors to be known for its resilience and strong family values. “Whatever life has thrown at us, we’ve come through it with hard work, determination, a bit of luck and our dedicated team.”

2. CAMBRIDGESHIRE COMPANY

Based in Huntingdon, Cambridgeshire, the business was started by Arron’s father Peter Bird.

Mark Larden bows out of bathroom industry

On the eve of retirement, bathroom veteran and MD of Geberit UK Mark Larden, reflects on his leadership, legacy, and lessons learnt

“

Everybody keeps asking me how I feel about it, and honestly, I feel really good”, says Mark Larden, managing director of Geberit UK who will retire in September. It finalises a distinguished career spanning four decades. Having handed over his office to Andy Lever, national sales director for projects and incoming MD, Mark Larden speaks with quiet confidence about his decision and is excited for what lies ahead.

“My dad was a bricklayer and gave me two pieces of advice; to get an office job, rather than work outside, and to follow in the footsteps of my Uncle Pete who retired early at 55”, he recalls. “Not long after that advice Dad had a massive heart attack but had to return to work.” It cemented his resolve to invest in his future and retire early, and that’s now what Mark Larden is preparing to do.

Starting in Staffordshire

Mark Larden’s introduction to the bathroom industry was purely based on geography. Raised in Rugeley, he left school at 16 and served an apprenticeship with the town’s biggest employer Blue Circle, which owned bathroom manufacturer Armitage Shanks. During his apprenticeship he rotated though various departments before finding his passion in marketing and product management. Rising through the ranks, Mark Larden eventually became marketing director for the Armitage Shanks brand.

When Ideal Standard acquired the business in 1999, relocating its HQ to Hull, Larden chose not to move further North. Instead, he took an opportunity with Swiss manufacturer

Geberit, which had just entered the UK having acquired Terrain drainage. “Geberit was preparing to launch its frames into the UK market, following changes to Water Regulations that allowed dual flush valve systems”, he explains. “I started in marketing on the bathroom side, eventually becoming marketing director of the whole business. After we sold Terrain to Polypipe in 2007, I became

UK managing director in

2008.”

Although Larden stops short of stating his long-term view was always to become a managing director, he says: “I’m quite competitive and I’m quite ambitious. That naturally propels you to the top.” However, he credits his leadership success not just to ambition but to his core value of integrity. “My Dad always said, ‘No matter how important you think you are, you can still be nice to people’. Whenever I’m trying to make a decision and communicate change, I always try and think how would I like to receive that news?”

Business milestones

Having spent half his working career at Geberit, Mark Larden has played a central role in many of its milestones, from relocating the business from Kent to its new HQ in Warwick, to integration of the Twyford brand, following Geberit Group’s acquisition of Sanitec.

“Relocating the business to Warwick was a huge milestone”, Larden explains. “We’ve always been passionate about training trade professionals, and a central location helped serve this goal even better.”

Under his leadership, and following the addition of the Twyford brand, the business has grown from a 50-person operation with a £29million turnover to a £100 million enterprise employing 150 people. “It’s a legacy I’m proud of - but it’s not just mine”, Larden says modestly “It’s thanks to the terrific people we have here.”

Challenge and reward

Of all his achievements, steering the business through the pandemic stands out as the greatest challenge. “The Geberit Group said the crisis would be temporary, life would go back to normal afterwards and it was important not to change course. That reassurance allowed me to do the same for our team”, he explains. Geberit furloughed about 60% of its staff but kept morale through regular communication, including quizzes and weekly updates. Highlighting a need for adaptability to overcome the situation, Larden says: “Rule books went out of the window. The biggest thing I learned is everything is possible.”

He adds: “We didn’t lose a single member of staff. Our people appreciated the reassurance and the communication. I think as a leader you cannot over communicate.”

Such is Geberit’s philosophy and focus on people, for its 150th anniversary, UK staff gave back with 150 acts of kindness, from sponsored events to volunteering.

Leader values

Asked how he hopes his tenure to be remembered, Larden replies “I hope people look back and say ‘Mark did what he said he was going to do’.” He adds the values of the company, has also helped him drive growth. “The five strong values of Geberit really resonate to me as a leader and that’s modesty, enthusiasm, renewing yourselves, integrity and teamwork. The ultimate strength of a leader is recognising the strength of the team.” And he believes Andy Lever also shares the same philosophy. “We’re cut from the same cloth. There is a natural handover. Andy knows the business and the customers. He values the team as much as I do.” Larden believes leadership comes through experience, with skills learned on the job. “ChatGPT may tell you how to be a leader but it doesn’t replace personal experience.”

More to do

Having achieved so much, is there anything that feels like unfinished business? “What still frustrates me is how little value people attribute to their bathrooms. We sell shower toilets at £6,000 but equally we’ve got a shower toilet you can buy for £1100. Yet people will still buy a whole bathroom suite for £200, whereas they will spend £1,000 on an Apple Watch. I would have liked to have pushed the bathroom up consumers’ spending priorities”, says Larden.

He also sees a pressing need to attract new people into the bathroom industry. “If the Government wants to build two million houses over the next four to five years then we need more people entering the trades”, he states, adding: “The shortage of installers could already be stalling refurbishment projects.”

Sustainability is another key issue, which the industry still needs to address: “Water scarcity is a big concern, and there are still properties where toilets are either leaking or so antiquated, they’re using 13 litres of water to flush toilets. I think the Bathroom Association does a great job advocating for change, but I’d love to see the Government offer grants for water efficient upgrades.”

At parties, I’d sometimes shy away from saying I sold bathrooms. But my advice to my younger self would be ‘Don’t be embarrassed. It’s a fantastic industry to work in and I’d recommend it to anyone.

Next chapter

But would you do it all again? “Absolutely”, he replies. “At parties, I’d sometimes shy away from saying I sold bathrooms. But my advice to my younger self would be ‘Don’t be embarrassed. It’s a fantastic industry to work in, and I’d recommend it to anyone. I’ve worked in it for 44 years and it’s full of great people, in fact it will be the people I will miss the most.”

With plans to build his own home, explore South East Asia, and spend more time with his family, he says a comeback is unlikely. Still, he leaves the door slightly ajar: “Never says never because, I’m not sure how I will feel six months down the line but as it stands, I’m really embracing it.”

Building British Empires

Group marketing & retail sales director at Symphony Simon Collyns on how investing in manufacturing, partnerships, and sustainability credentials supports independent retailers,

Putting the Great into British manufacturing for over 50 years, South Yorkshire-based Symphony Group supplies fitted kitchens, bedrooms and bathroom furniture to retailers, merchants, housebuilders and social housing. Not a company to rest on its laurels, most recently Symphony has invested into worktop manufacturing and created a strategic partnerships with national brands. Now with international holding group, the Belfast-based W&R Barnett, acquiring a majority shareholding, Symphony is eyeing long-term success, building on its past 12months’ growth.

Worktop investment

Although arguably best known for its Linear, Gallery and Laura Ashley kitchens, Aquadi

bathrooms and Urbano bedrooms, Symphony has always supplied worksurfaces and offered a cut and edge service. But in a bold move to take control of its own laminate worktop production, the company has made a £50million investment. It includes the construction of a state-of-the-art facility and machinery, taking the Barnsley factory total to 808,000sqft and creating 40 new jobs in the process. “We’ve built a second factory measuring around 320,000sqft, and a big part of that project is manufacturing all our own worktops in house”, says group marketing & retail sales director at SymphonySimon Collyns. It had been in the planning since 2018, but COVID delayed the process. Having opened last year, now all Symphony laminate worktops are produced in the new facility, which also houses its cut and edge service.

1. SIMON COLLYNS

Group marketing & retail sales director at Symphony Simon Collyns

2. LAURA ASHLEY KITCHENS

Making kitchens under licence for British interiors brand Laura Ashley, Symphony has introduced two new colours to the Fitted Kitchen Collection.

But why has the company decided to invest in its own worktop manufacturing?

“We can offer a wider range of decors, including our own laminate designs”, Simon Collyns points out, adding: “We now have one Worktop Collection, with a core range of standard laminate finishes and a premium range which includes matt and textured decors”. In total, Symphony plans to offers 26 decors across Industrial, Marble, Stone and Woodgrain finishes. All are offered as square edge in a 22mm thickness or either postformed or PVC edged worktops in 40mm thicknesses. There are also matching splashbacks and upstands. “Before we could only offer a specific finish on a specific type of worktop”, Collyns elucidates.

We’re forecasting an upturn in terms of the year. I don’t think it’s going to be dramatic, but it will be an improving year with single figure growth.

3. SYMPHONY HQ

Headquartered in Barnsley, Symphony Group manufactures fitted kitchens, bedrooms and bathroom furniture for retailers, merchants, housebuilders and social housing

He says its Worktop Collection with its wider choice of surfacing, will appeal to KBB retailers, along with its direct-to-home delivery service, which means they don’t have to have warehousing to store furniture or worktops. So what has the reaction been like from KBB retailers? “They’ve been very positive about what we’re offering”, exclaims Collyns. Additionally, he reports Symphony will also provide laminate worktop blanks to distributors. “We would like to achieve £5m worth of worktop sales, as a medium-term goal”, Collyns says.

Distribution partnerships

Having moved its cut and edge service into the new facility, allowed Symphony to reallocate factory space to stock 18 new furniture ranges and affiliated products. Symphony has recently partnered with AGA Rangemaster to provide stainless steel, fireclay and granite sinks, as well as taps, from its Rangemaster and Leisure brands. “We are continuing to think in terms of ways we can improve service and consider what else we can offer retailers, to provide a one-stop shop”, Collyns says, adding Symphony has always been renowned for its service.

And, of course, Symphony is continuing to invest in its furniture too, offering storage solutions across the home, to offer its retailers more sales opportunities. It invested in its Nottinghamshire factory, which makes Glide sliding doors for bedrooms, last year. Collyns adds: “We are also looking at media centres and capitalising on the trends such as understairs storage. We led the market with our Laura Ashley kitchens with boot rooms and utilities and launched a laundry furniture range last year. And as people continue to work from home, and want a clutter-free environment, we have created pocket doors which can be used to hide away home office, pantry or even a complete kitchen”, says Collyns.

British brand alignment

It all comes at a time, when Symphony has announced alignments with British brands. It partnered with British department store John Lewis, which re-introduced fitted kitchens earlier this year, and has cemented its relationship with Laura Ashley.

25 John Lewis stores now offer fitted kitchens, with Symphony providing its Element kitchen collection. Speaking about its partnership, Simon Collyns added: “We previously worked with John Lewis, so it’s brilliant to partner with them again. Our

familiarity with their business and customer base allowed us to hit the ground running, and we’re really proud of the range.”

Collyns says: “The engagement with John Lewis and the early signs are that kitchen sales are where they should be.” Collyns says it provides confidence in its long-term kitchen sales partnership.

Symphony has also moved to a licensing agreement with Laura Ashley. “When we started with the home furnishing brand it was embedded in the high street with bricks and mortar showrooms, but since changing to a licensing model five years ago, it is now thriving through different UL retailers, such as Next and John Lewis. It has brought a new audience to the brand and had a positive effect in terms of kitchen sales. We have got around 125 retailers of Laura Ashley Kitchens and have good coverage but could expand to 150 showrooms.”

Reducing planet impact

Symphony Group is committed to sustainable manufacturing. It has already reduced carbon emissions by 41% from 2017-2023, through the likes of recycled chipboard, water-based paints, zero waste to landfill and 100% recycled packaging. Among its many eco conscious achievements, in 2024 alone, 1,529 tonnes of excess chipboard shavings were taken from the manufacturer’s biomass boiler and used in the agricultural industry as cow bedding, and it converted 74% of its company

4. HANDLELESS BROOKLYN

Responding to the trend for matt kitchens, Symphony has introduced the handleless Brooklyn furniture range in a choice of three colours

5. WORKTOP FACTORY

Symphony has made a £50million investment into worktop manufacturing, which includes the construction of state-of-the-art facilties.

car fleet to electric or hybrid. This year, sees the company committing to green electricity and signing up to the Science Based Targets Initiative (SBiT), becoming Net Zero Carbon by 2050.

“We can give any of our retailers a carbon footprint of our kitchens delivered to customers. Sustainability has always been key in housebuild but it will get more important to retailers. So we are getting prepared for when people start making enquiries”, says Collyns. The company is also working with used kitchen retailer Rehome, helping retailers dispose of kitchens when they reach end of life from recycling to responsible disposal.

Retail partnerships

Arguably, however, its greatest achievement, is that all this has been against a challenging 2024 for the kitchen industry. “We had very little fall out, particularly in terms of independents. We work as a partnership,” he explains, “The latest support offered to showrooms is a digital Product e-Directory, for our core kitchen ranges, to make sure prices for quotations are up-to-date. The next phase will be so retailers can order from it. We would hope by next year the majority would engage with it,” Collyns adds.

And Symphony believes we will start to see the market pick up. “We’re forecasting an upturn in terms of the year. I don’t think it’s going to be dramatic, but it will be an improving year with single figure growth.”

Hit the mainstream

How retailers can capitalise on the growing demand for speciality taps to level up food and drink preparation spaces

The speciality tap may have been patented three decades ago, adding boiling water to standard hot and cold supplies, but its functionality has now increased two-fold. A single speciality tap can now provide a variety of filtered, chilled and sparkling water flows, levelling up practicalities of the food and drink preparation space. Blanco brand communications manager Tamsin Mills explains: “Today’s taps are no longer just about water flow, they’re about enhancing the culinary experience and offering smarter, more hygenic and more efficient solutions tailored to busy lifestyles.”

Sales opportunity

Multifunction taps offer a major sales opportunity for retailers and designers, as they are fast-becoming a must-have in kitchens. And this is not just as a typical sink arrangement but even as part of a cocktail bar or drinks station.

Such has been the growth in popularity of speciality taps, head of communications for House of Rohl Nigel Palmer exclaims: “Instant hot water taps are increasingly seen as essentials in high-end kitchens”.

His view is supported by statistics from Dan Biddle, product manager at Abode, who adds while sales are solid in the top-end, there is also growth further down the market:

“Our research reports that 60% of all new premium kitchens, and 20% of mid-range kitchens now include a hot tap as standard with no signs of diminishing.”

Mid-market moves

It seems the benefits of removing worktop clutter, such as kettles, and growth of ecoawareness with consumers looking to reduce plastic bottles is really hitting home, at all levels of the market. And it opens up greater prospects for a broader church of kitchen retailers to capitalise on higher value sales.

Sales director of Franke Chris Gallagher comments: “Instant boiling water taps have become democratised and embedded in the market now, with brands offering different price points and specifications to gain a share of this segment. They continue to represent a purchase with cachet to the consumer and a lot of sales opportunity for the retailer, especially the 3-in-1 option. The multifunction tap is the natural evolution for the market, responding to consumers’ desire for enhanced functionality and lifestyle enhancing benefits in their homes. It is certainly growing in awareness and there is an appetite for the higher price tag that goes with it.” And Daniel Boulton, sales & procurement director at Clearwater, agrees: “Initially taps with enhanced functionality were the preserve of high-end kitchens but as

1. CLEARWATER

Madra 4-in-1 is a mechanically operated, multifunctional tap that delivers 98°C filtered, and cold filtered water, alongside standard suppliers. It comes in Chrome, Brushed Nickel PVD, Matt Black, Brushed Brass PVD and Patinated Brass. View all the details at www.rdr.link/KBK010

2. ABODE

Pronteau Scandi-X 4 IN 1 Boiling Water Tap with steaming hot and filtered cold water on demand. Shown in Matt White with FSC® Approved real wood lever handles. See the specification at www.rdr.link/KBK011

3. FRANKE

Mythos Water Hub range, a 6-in-1-tap which dispenses filtered ambient, chilled, sparkling and boiling water alongside standard water, will now be available in Matt Black, Gold and Copper. Watch the video at www.rdr.link/KBK012

4. QETTLE

The Signature Classic provides 100˚C boiling water and filtered water from one tap, comes in a choice of four finishes, including Copper (pictured), and supported by a two-year guarantee. Discover all the details at www.rdr.link/KBK013

5. BLANCO

The Blanco Choice system integrates filtered, chilled, boiling, sparkling and standard hot and cold water supplies. With the Icona tap it offers added functionality of precise water measurement. Read more at www.rdr.link/KBK014

technology has advanced, speciality taps have become more affordable. It means that for most consumers, a hot or specialist tap will make a big difference in how they use their kitchens, which has enabled them to become a kitchen category in their own right.’

Popular models

Amid such a broad variety of multifunction taps, what should kitchen retailers consider in terms of product offer? “Without question, the most popular function within the speciality tap segment is instant hot, or boiling”, explains director of Qettle Alexandra Broad, adding: “The availability of a rinse and filtered drinking water follows, and then the option of chilled and/or carbonated water. It’s fair to say though, that the latter tend to polarise people – fizz is relatively expensive –and there are a lot of consumers who still love their bottle of stylish San Pellegrino on the table.”

But while a consumer may come into the market with knowledge of relatively inexpensive 3-in-1 taps, making them a higher volume sale, accomplished kitchen retailers may be able to encourage an upsell to a 4-in-1 model, offering both boiling and filtered water. Commenting on the rise of the specialist tap, director at Wodar Michael Sammon says: “In just a few years, the kitchen tap has gone from being a basic mixer to a multi-function hub and the biggest driver of that change is the hot water tap. What started as a way to replace the kettle has evolved into models that can deliver boiling, chilled and filtered water from a single spout. The addition of filtration has been a real turning point. Not only does it improve taste and remove impurities, it also means the tap can replace filter jugs and bottled water altogether, making it a genuine space saver

and a sustainability upgrade in one.”

In fact Anne Kaarlela, marketing communications and customer service manager, Europe, at InSinkErator says: “Our most popular option with customers is the 4N1 Touch tap. The tap offers multiple features and combines four everyday water functions into one premium kitchen tap.” And Reginox has expanded its 4-in-1 range, with the Aquabezi, added to its Aquadzi model.

Greater functionality

Such has been the interest in multiple water types, manufacturers have introduced a increasing number of options at the luxury end of the market. Quooker introduced its Cube accessory which offers filtered, and a choice of sparkling water effervescence too. Stephen Johnson of MD of Quooker UK & Ireland comments: “Speciality taps go beyond hot and cold – they offer instant boiling, filtered, chilled and even sparkling water. Our most popular model is the Quooker Flex, which combines all these features with a flexible pull-out hose, making it the ultimate kitchen companion.”

And Blanco agrees, multifunction taps are quickly gaining traction. In fact, Tamsin Mills adds: “The fastest growing segment is multifunction taps like Blanco Choice which combine chilled, sparkling, boiling hot and filtered water in one steamlined solution.”

The Blanco Choice combines the Icona tap, with precise water measurement control and a unit which provides filtered cold water, medium and sparkling chilled water, and filtered boiling water, added to the standard cold and warm tap water, with complementary Blanco App”

While Franke has introduced its Mythos Water Hub, a 6-in-1 tap in solid stainless steel, with complementary Franke @Home app to

6. REGINOX

The Aquabezi 4-in-1 hot water tap boasts a flexible, pull-out hose and comes in a Chrome or Brushed Nickel finish. Download the product sheet at www.rdr.link/KBK015

7. WODAR

Featuring a classical design, the Heritage Boiling Water Tap mixer is available as a Bridge Mixer, Cruciform or Deck Mounted design. It comes in Chrome, Brushed Brass or Brushed Copper. Explore the collection at www.rdr.link/KBK016

8. INSINKERATOR

The 4-in-1 Touch tap offers steaming hot water and filtered cold, comes with a choice of L-Shape, J-Shape or U-shape spout, a 2.5 litre NeoTank and comes in a choice of finishes. Watch the video at www.rdr.link/KBK017

9. QUOOKER

With a pull-out spout, the Quooker Flex offers instant boiling water and is available in five finishes. It can be combined with a cold water filter or Quooker Cube to also offer filtered water in still and sparkling options. Read more at www.rdr.link/KBK018

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allow users to customise their water experience for volume, temperature and sparkling levels. “Since its launch in Spring last year, it has one of the fastest adoption rates we have seen for a new tap”, says Chris Gallagher of Franke. In fact, such has been the interest, Franke is set to extend the range in four new finishes of Matt Black, Anthacite, Copper and Gold, alongside solid stainless steel.

Complementary apps also enable active monitoring of the system, reminding users when they need to change filters or check the system. Tamsin Mills of Blanco explains: “The Blanco App sends helpful alerts when CO2 cannisters or filters need replacing, ensuring the system stays in top condition with minimal hassle.”

After-sales servicing

The multifunction tap is a kitchen appliance and as such, retail experts will need to consider after-sales services. Or as Alexandra Broad of Qettle states: “A retailer should be asking, ‘what happens when maintenance is

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Instant boiling water taps have democratisedbecome and embedded in the market now, with brands offering different price points and specifications to gain a share of this segment. They continue to represent a purchase with cachet to the consumer and a lot of sales opportunity for the retailer.

needed or something goes wrong? Can the customer or a plumber resolve it? Or will a specialist engineer be needed?’ and ‘what are the on-costs? How much is the tap going to cost annually for maintenance?’ Some manufacturers, such as Quooker, Franke and Zip Water offer an maintenance services, which can be sold to customers. Chris Gallagher of Franke says: “This is not a fitand-forget tap, it’s good practice to change the water filter quarterly and sign up for an annual maintance, just like your boiler, to keep it in good working order. Making clear the after care is an important part of the sale because consumers have the full picture of what they are buying.” He adds: “The maintenance service is something retailers can sell as an added benefit and, once the customer has registered the tap, we handle all the communication with the consumer directly to book visits, provide advice and help as required.”

So take another look at your showroom brassware offer, as these models aren’t simply taps but are designed to enhance lifestyles.

Clearing the air

Carbon or Plasma filtration, recirculated or ducted?

We take a look at the extraction tech driving cooker hood sales

While ovens and hobs may capture the greatest attention in cooking appliance purchases, extraction is key to creating a high-quality living space. As consumers are spending more time in the space - cooking, eating and socialising - it has become even more important to ensure the air is kept at optimum quality. Jack Roper, BSH surface and ventilation category manager, states: “It is immediately noticeable when an extractor doesn’t perform well, and poor performance can have a significant impact on the consumers’ experience of a kitchen.”

Extraction enhancement

And there is a wide range of extraction kitchen designers can specify to optimise air quality and enhance the use of the kitchen for their clients. Cooker hoods can have carbon, layered filters or even plasma filtration, which has a long-life of around 15 years, and enhances air purification by removing odours, smoke and allergens.

Head of product at Caple Luke Shipway comments: “Caple’s PlasmaMade E-Filter

technology not only tackles cooking odours, but can also help reduce fine particulates, allergens, viruses and bacteria. Among the fastest-growing segments in mid to high-end extraction, they are now a popular choice for island, downdraft and wall-mounted hoods alike.”

Franke also offers hoods that purify the air, monitor VOCs [volatile organic compounds] and have even been developed to become air purification systems, with UVC light technology to sanitise air, separately of the cooker hood function.

Quiet operation

However, great kitchen extraction is not simply about cleaning the air, but doing do quietly. “One of the most exciting advancements is the use of brushless motors. These make cooker hoods quiet, more efficient and longer lasting”, explains Howard Bogod, managing director of DR Cooker Hoods which is the exclusive UK distributor for Elica.

And business development manager–kitchen at Franke, Keelea Badham puts some statistics to the requirement for quieter extraction in the kitchen: “According

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Designed for integration in kitchen cabinetry, Inca Max features perimeter extraction and light bars. See the technical specification at www.rdr.link/KBK019

2. NEFF

The N 90 Downdraft hood Flex Design allows users to set different extraction levels and operate via the hob. Discover more details at www.rdr.link/KBK020

Where possible, kitchen designers and homeowners will continue to prefer to duct out over recirculating solutions for the cooker cookers. Duct out cooker hoods are inherently more efficient.

1. FABER

PlasmaMade E Filters use ionisation to eliminate odours and pollutants and have a long shelf life of 15 years. Find out more at www.rdr.link/KBK022

to recent research, six out of ten UK homeowners now list low-noise appliances as a top consideration when planning a new kitchen. Peace and quiet are no longer just nice-to-haves, they’re essential considerations in designing a space that truly works.”

With experience in fluid dynamics, Italian hood manufacturer Falmec has developed the Noise Reduction System (NRS). Falmec sales manager Shane McKay comments: “Silence NRS hoods are able to reduce noise by up to 86% making them practically silent.”

But industry experts state no matter the decibel operating level of the hood, correct ducting size is essential for efficient and quiet extraction. Brand manager of Westin James Rayner reports: “If the ducting is narrow, kinked or poorly installed, flow becomes restricted, turbulence increases and performance drops significantly. This can lead to noisy operation, reduced efficiency and even long-term damage to the extractor itself. Even the most advanced hood can’t perform at its best without the right path to expel the air.”

Moving to recirculation

Ducted extraction has long been the go-to for effective extraction. However, with a move towards more energy-efficient homes and vented downdraft hobs, there has been

traction in recirculation. Product training manager at Miele GD Sophie Lane explains: “Recirculation is certainly gaining traction, especially in energy efficient homes where retaining heat is a priority.”

And head of luxury channel at Novy UK Seza Weston agrees: “Recirculation hoods and hobs are becoming an increasingly popular option for savvy homeowners. Initially adopted by self builders and those opting to live in Passive houses, where energy efficiency is a key consideration, brands such as Novy are enabling this attitude shift by specialising in powerful and efficient recirculation models that are also ultra quiet.”

It should also be added recirculation hoods have the advantage they are simpler to install than ducted models as Catherine Harris-Jepson, creative director of KitchenEx, explains: “Recirculation extraction are far easier to install, requiring no external ductwork and avoiding the structural changes and costs associated with venting to the outside.”

Ducted remains firm

So is it likely all extraction will become recirculation models? Industry experts say not. They believe ducted extraction will always have a place. Howard Bogod of DR Cooker Hoods states: “Where possible, kitchen

designers and homeowners will continue to prefer to duct out over recirculating solutions for the cooker hoods. Duct out cooker hoods are inherently more efficient.” And his view is supported by James Rayner of Westin who elaborates: “Moisture remains the Achilles heels of recirculating extraction. While odours and particulates can be captured and filtered, steam from boiling and simmering still lingers in the kitchen and surrounding space if not vented externally.” However, he adds: “The gap is closing for homes where ducting is impractical or not permitted. Today’s recirculating hoods are more capable, cleaner and smarter than ever before.”

AI next step

And of course, as cooking appliances become smarter, so too will extraction. WiFi hob to hood connectivity, where the hood automatically adjusts to the hob, is already available in the premium end of the market and AI is likely be the next step. Product marketing manager at Hisense Chloe Blanchfield concludes: “As AI becomes increasingly embedded across appliances, cooker hoods are poised to become even smarter, more intuitive, and responsive to real-time cooking behaviours, transforming not just how we cook, but how our kitchens support our lifestyles.”

3. ELICA

The Bio hood comes in Matt Black or Matt White with a wooden accent. It features tunable lighting. Discover more details at www.rdr.link/KBK021

4. CAPLE

Box clever

Krystyna Threlfall, Blum UK’s marketing manager, talks about the introduction of its new Merivobox drawer box to the UK and how it reflects the company’s commitment to innovation.

Blum is a leading global manufacturer of hinges, lift, drawer, runner and pocket door systems. Established in Höchst, Austria in 1952, Blum operates in over 120 countries and creates products renowned for their durability, engineering precision, and ease of use. The latest addition to its portfolio is Merivobox, a drawer box created to offer kitchen designers customisation options, as we find out.

Q

Merivobox is Blum’s latest drawer box solution to be introduced into the UK. What makes it such a standout product?

A: Merivobox has been designed to offer flexibility and enable creativity. With a choice of side profiles, it provides multiple design options, making it truly customisable. This opens a world of possibilities - not just in the kitchen, but throughout the home. We’re in a world where our customers are looking to differentiate whilst maintaining efficiency. This is where Merivobox can provide the ideal solution.

Q Where does Merivobox sit within Blum’s existing drawer box range?

A: Merivobox has been introduced to complement our existing range. Where the newest addition is positioned to enable creativity, customers can also choose an effective solution in Tandembox or something truly inspirational in Legrabox. Tandembox is known for its smooth, reliable performance and has been trusted in the UK market for almost 30 years. Legrabox on the other hand, brings a sleek and elegant aesthetic, combining sophisticated design with best-in-class performance. It’s a distinctive choice for more refined interiors.

QWhat else can you tell us about the design of Merivobox?

A: It’s built on a modular, single-runner platform with a slimmer side profile, which enhances both aesthetics and flexibility. As with all our ranges, it supports our motion technologies, Blumotion, Tip-on Blumotion and Servo-drive,to help elevate both functionality and design. Plus, it’s also available in a variety of finishes and is compatible with our Ambia-Line drawer accessories for even greater personalisation. We’re incredibly excited about the introduction of Merviobox to our range and the fresh design ideas it will bring with it.

QWhat warranty and after-sales support do you offer?

A: Like all Blum products, Merivobox comes with a lifetime guarantee, offering complete peace of mind. We also provide a range of jigs, assembly tools, and organisational solutions to make installation and customisation straightforward. And should you need any assistance, all drawers are supported by Blum’s technical team,meaning expert help is always just a tap or call away.

Discover more about Merivobox at www.rdr.link/KBK023

just out

1. PWS

Kitchen and bedroom component distributor PWShas expanded its Mornington Shaker door family with Mornington Beaded Vale. Mornington Beaded Vale provides an in-frame effect option to achieve a timeless, traditional kitchen look, at an affordable price. Available from stock as sanded, and in 35 Paint-to-order colours, the Mornington Beaded Vale is also offered in an extended palette of 12 colours from PWS’s new Paint Plus Service. View the door family at www.rdr.link/KBK024

3. NEOLITH

Following five years of development, Neolith has introduced Neolith Iconic Design surfaces which use 3D printing to create full body veining. It means the veining runs throughout the slab, rather than on the surfaces, to provide realism. Neolith Iconic Design is available in two decors – Victoria and El Estatuario –and both come in 20mm thicknesses. Discover all the details at www.rdr.link/KBK026

2. JOSEPH GILES

Hardware designer and manufacturer Joseph Giles has drawn inspiration from the British coastline, and pebbles sculptured by the sea, for the Cove Collection of handles. The Cove collection includes cabinet handles, pulls and lever handles. All are available in the company’s living finishes or ageless finishes. Discover the Cove collection at www.rdr.link/KBK025

4. INSINKERATOR

Food waste disposer manufacturer

InSinkEratorhas launched a new collection of accessories including flanges and stoppers in a choice of finishes. It includes finishes such as Brushed Bronze, Matt Black, Mocha Bronze and Polished Nickel to help designers personalise a sink space. InSinkErator has also introduced an under-sink bracket, for times when cutting into the worktop is not desirable, to mount the air switch inside the cabinet. Read more details at www.rdr.link/KBK027

5. GAGGENAU

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Luxury brand for professional-grade kitchen appliances Gaggenau has unveiled its Minimalistic series. The handleless appliances feature a ‘floating’ control ring, milled from solid stainless steel, with a display concealed behind smoked glass until switched on. The Gaggenau Minimalistic series includes ovens, combi ovens, coffee machines, warming and vacuum drawers in Gaggenau Sterling and Gaggenau Onyx finishes. Explore the range at www.rdr.link/KBK028

7. SYCAMORE LIGHTING

6. SALICE

Italian fittings manufacturer Salice has introduced the Exedra Gravity pocket door, concealed in a 55mm housing and attached to the cabinet side. Available in two options – Out and In – it can be used with door heights measuring from 1100mm to 3000mm and widths from 300mm to 900mm. Exedra Gravity can complement a range of furniture, spanning wooden and aluminium doors, and supports up to 40kg. View all the technical features at www.rdr.link/KBK029

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Sycamore Lighting has launched a collection of 24V LED lighting for kitchens and bedrooms, designed to offer enhanced efficiency, consistent illumination, and “easy” integration. It includes TriGlow cabinet lighting, with adjustable colour temperatures and operated by a built-in switch, with no tools or rewiring required. Also featured in the collection is the Modex Integrated LED Strip in Profile, which can be cut to length and includes corner connectors to navigate around cabinetry or architectural features. Read more about the collection at www.rdr.link/KBK030

8. CLEARWATER

Sink and tap brand Clearwater has expanded its Kameo sink family with the launch of Kameo-X Smart designed for compact kitchens. The 1.25 bowl granite sink offers the benefits of a larger single bowl with the flexibility of secondary drainage outlet. As part of the Clearwater Smart range, Kameo-X features an accessory rail system, with a stainless steel draining mat, included as standard, and an optional wooden chopping board to complete the set-up. View the online brochure at www.rdr.link/KBK031

Having a soft spot

How calming palettes and textures are shaping bathroom storage styles, with soft minimalism at the forefront of furniture design

Soft minimalism has gathered pace in the bathroom, as the room becomes more of a living space. Organic forms, soft colours and fluid textures, all play into creating a calm and collected environment and are reflected in the latest storage styles. Head of product design at Crosswater Jorge Hernandez comments: “Soft minimalism is reshaping how we approach furniture design. It’s a philosophy rooted in quiet confidenceunderstated elegance, refined detailing and materials that elevate through simplicity.”

And product and marketing director of Vado Angela Neve agrees: “If the past decade was defined by stark minimalism and angular silhouettes, today’s bathrooms are turning in a softer direction. In 2025, bathroom furniture is all about rounded shapes, fluted textures and coordinated brassware defining a new visual language for luxury.”

Natural colours

Muted and natural colour palettes, together with wood effects, lend themselves to the soft minimalism look. Think earthy tones, from Cashmere through to Terracotta, and pastels, from soft pink through to Sage green, which is now a staple in many bathroom furniture manufacturers’ collections.

Colour-matching can also be key for visual calmness, with basins or furniture handles which blend into the furniture for a homogenous look. “Simple designs in muted colours with depth or warm wood tones have become a clear direction for us. We’re seeing a real preference for calming, tactile finishes that add character without clutter. Colourmatched handles are key to maintaining that uninterrupted flow – no obvious handles or fuss, just beautifully refined forms”, says brand marketing manager of Roca Natalie Bird.

1. WOODSTOCK TRADING COMPANY

Part of the Calypso brand is the Tesima vanity with fluted fronts and two internal drawers concealed behind a single drawer front. Explore the range at www.rdr.link/KBK032

2. HANSGROHE

Xevolos furniture features a slender aluminium frame, allowing designers to choose frontal inlays in a choice of textile, glass, wood or ceramic. Find out more at www.rdr.link/KBK033

3. ARMERA

The Palladium range, which comes in Natural Oak and Walnut Glow, will be available in Volcanic Ash at the end of the October or early November. Discover the range at www.rdr.link/KBK034

Gentle textured surfaces

Delicate hues have been balanced with gently textured surfaces, from matt finishes, through to curves, slight sweeps, and even the introduction of fabric. However, the recent introduction of fluted fronts, bringing fluidity and movement to a flat, linear surface, is making the biggest impact in storage. Certainly that’s the view of brand marketing manager at Laufen, Emma Mottram who says: “We’re seeing fluted fronts take the lead in terms of visual and tactile appeal. They bring a sense of softness and movement to bathroom furniture that really connects with how people want their homes to feel right now – calm, cocooning, and quietly expressive.”

Commercial director for Scudo Bathrooms Sean Corcoran agrees, adding: “Fluted and ribbed textures make the strongest stylistic statements within minimalist design. They add tactile interest

4. CROSSWATER

Limit furniture features a grooved surface and comes in single, double, floorstanding and cloakroom options. It is available in a choice of Royal Walnut, Warm Stone, Modern Oak and Steelwood. Discover the range at www.rdr.link/KBK035 \3 \4

and depth without overwhelming the space, maintaining clean lines while introducing gentle rhythm and shadow play.” However head of marketing at Woodstock Trading Co Charlotte Tilby believes it the combination of texture and colours which create the biggest impact: “Fluted fronts, curved details and well-designed units all contribute to the soft, minimal look that continues to grow in popularity.”

All sizes and styles

These design principles can be used in spainspired layouts through to compact spaces, to create a sense of relaxation and luxury. Expanding on this, UK product and marketing manager at Hansgrohe Tina Robinson says: “As the overall soft minimalist look is one of visual calmness, it has a space enhancing feel that can work in wellbeing-led bathrooms, regardless of the space available. By selecting furniture that gives you the

If the past decade was defined by stark minimalism and angular silhouettes, today’s bathrooms are turning in a softer direction. The new wave of design leans into warmth, texture and subtle tactility.

5. VITRA

Designed by Terri Pecora, the organic-shaped Plural range of ceramics and furniture is inspired by mid twentieth design. It can be used in multiple combinations to form a personalised setting. Discover the brand at www.rdr.link/KBK036 \5

option to bring in soft colours or rounded edges, across a range of sizes, means it can work equally well in cloakrooms and ensuites as it does in a larger bathroom space. In fact, the soft colours that feature so strongly in this trend actually help create a more spacious feel.”

And the aesthetic is flexible enough to be used in any style of room. Marketing executive of Ambiance Bain Tom Shaaw explains: “One of the key design advantages of soft, minimalist furniture is that it doesn’t demand to be the centrepiece of the bathroom. Instead its subtle forms and muted tones create a calming backdrop, allowing other design elements, such as feature tiles or lighting, to take centre stage.” And his view is echoed by product manager of Bathrooms to Love by PJH Julie Lockwood: “Soft minimalism offers design versatility. Its quiet design language allows it to work with a range of decors, from modern to classic, it’s also easier to accessorise and adapt over time as tastes evolve too.”

Product development

Such has been the soft minimalism

6. AMBIANCE BAIN

The Boss vanity unit sees the addition of a fluted fascia, designed to add texture and depth, available in all sizes and slim and standard options. Read more at www.rdr.link/KBK037

movement, industry experts state it has had a strong influence on recent product development, from finishes through to complete collections. Joint managing director at Armera Sarah Williams says the company has expanded its Palladium range, stating: “The Volcanic Ash finish brings a new dimension of sophistication and sensory appeal to the Palladium range,” she adds: “It’s designed for customers who want to make a confident, striking statement in their bathroom.” While Julie Lockwood adds: “Recent launches such as our Bathrooms to Love furniture ranges, Align and Kuba, are rooted in soft minimalism, from texture to tone. We’re focusing on wraparound detail and muted finishes that tap into consumer demand for calm and serenity.”

And her view is echoed by Tom Shaw of Ambiance Bain who adds: “The trend for soft minimalism has really shaped our approach to product development at Ambiance Bain in 2025. More and more customers are looking for furniture that helps create a calm, clutterfree bathroom without being bland. That shift has guided us to design slimmer, reduced-depth units, introduce softer shapes,

7. KEUCO

Edition 11 unit comes in veneer, matt, ceramic and glass, with a 4mm basin which can be colour matched to ceramic and glass. See more at www.rdr.link/KBK038

and explore tactile frontals like fluted fascias that add subtle character without taking over the space.”

Long-lasting style

While soft minimalism is a current focus for furniture design, industry experts believe it will also be a key focus for design going forwards. “It’s undoubtedly a timeless trend”, states Julie Lockwood of Bathrooms to love

by PJH, who adds: “The appeal of simplicity paired with softness will always have relevance, particularly as homeowners seek sanctuary within their bathroom space.” And Jorge Hernandez from Crosswater agrees, stating: “Soft minimalism is here to stay. It offers an antidote to the pace of modern life and aligns with growing values around wellness, mindfulness and intentional living. As bathrooms continue to be redefined as

personal sanctuaries, this design approach will only gain momentum.”

So accomplished bathroom retailers will be safe in the knowledge they can invest in soft minimalist furniture in their showroom. But perhaps they can also look to showcase the style in visual merchandising, and social media marketing content to appeal to consumers, inviting curiosity and bathroom sales.

8. UTOPIA

Chic modular furniture comes in a choice of 19 finishes and three handle and leg sets. Pictured is the washbasin unit in Parchment. Uncover all the details at www.rdr.link/KBK039

9. SCUDO BATHROOMS

Bota is a handleless furniture which comes in a choice of a sleek slab or fluted door with push-to-open mechanism. A slender leg set comes in four signature finishes. View the range at www.rdr.link/KBK040

10. VADO

Safari is the Vado’s latest venture into furniture and reflects the trend for soft minimalism with fluted door fronts and a palette of colours, matt tones and woodgrains. Explore the range at www.rdr.link/KBK041

A warm welcome

How warmer metallics are making their presence felt in showering spaces, across brassware, surrounds and even surfaces

While chrome is still popular and an enduring finish in showering and bathroom fixtures, warmer metallics are increasingly coming to the fore. They are less clinical, offering a more inviting and comfortable environment, which is key to creating showering and bathing spaces for relaxation. Marketing manager of VitrA UK Ruth Davies says: “Warm metallics, such as brushed brass, copper and rose gold, add an instant sense of luxury and warmth to any bathroom, compared to the cooler tones of chrome or stainless steel. From a design perspective, the warmer tones create an inviting, spa-like ambiance in showering areas.”

And marketing manager of Flair Showers Gillian Furey agrees: “Bathroom design has evolved significantly in recent years, with consumers seeking warmer, more expressive tones that bring softness and personality to functional spaces. At Flair, we’ve seen this first-hand, demand continues to rise for finishes that balance timeless design with modern warmth, shifting from predominantly cool-toned schemes like chrome and white toward inviting metallics like Brushed Brass and Country Bronze.”

Such is their popularity, these warmer metallics are not only featured on showers, but also enclosures, and even bathroom surfaces. Retail expert at Cosentino UK Katie Parry Stone reports: “In recent years, we’ve introduced surfaces featuring subtle metallic veining and a pearlescent sheen, designed to pair with warm-toned metallic fixtures in

1. GRAFF DESIGNS

Riva Chandelier offers unified warmer metallic finishes across shower systems, taps and accessories. Discover more at www.rdr.link/KBK042

2. KINEDO

Solo Design+ Walk in is available in plain glass with five profiles colours as well as patterned glazing, including Art Deco with matching Brushed Gold profile. Download the brochure at www.rdr.link/KBK043

3. PERRIN & ROWE

This Armstrong Shower Set is made from individual components, featuring overhead and handheld shower on a riser rail, with built-in shower valve, in seven finishes, including Satin Brass. Discover more at www.rdr.link/KBK044

4. MERLYN

Made from 10mm glass, with soft-close, self-cleaning rollers, Arysto X features a reversible design and now comes in five finishes including: Brushed Nickel, Brushed Gun Metal and Brushed Brass. View the models at www.rdr.link/KBK045

5. COSENTINO

Silestone offers the Le Chic collection of hybrid mineral surfaces, which features veins and metallic accents, such as Versailles Ivory. Find out more details at www.rdr.link/KBK046 \4 \3 \5

showers and enclosures to allow homeowners and designers to craft a truly harmonious showering space.”

Defining warmth

Warmer metallics are not simply based upon colour and tone but also texture. CEO of Dornbracht Caroline Schmidt adds: “Warmer metallics are defined by both their colour and texture as both fundamentally contribute to a feelng of warmth and overall ambiance.

Colours offers an instant, direct impact, immediately evoking a feeling or mood. Texture provides a more symbiotic contribution, adding depth and creating a rich experience which goes beyond what colour can achieve alone.” Founder and CEO at Graff Designs Ziggy Kulig agrees: “Warmer metallics are defined by both their rich, inviting tones and their tactile finishes. It’s the interplay of colour, such as Brushed Gold, Olive Bronze and Architectural Bronze, and

texture, like Brushed, Satin or Diamond and Oblique finishes, that create a softer, more organic look that brings depth and character to the bathroom.”

While the Brushed texture undoubtedly offers a softer aesthetic to the clinical shine of a highly polished finish, interestingly it also provides a practical design advantage.

“Brushed finishes are more popular than polished, and we believe this is because they are softer and more welcoming in appearance

6. VITRA

Part of the Origin range is the showerhead, hand shower and matching accessories in Soft Copper. Discover product details at www.rdr.link/KBK047

7. DORNBRACHT

The Vaia brassware collection of taps and showers, spans overhead and handheld shower, basin mixer and accessories and is shown in Brushed Dark Brass. View all the products at www.rdr.link/KBK048

and have the wonderful practical benefit of not showing up every drop of water on the surface after a single use”, Sarah Evans, head of product marketing at Hansgrohe remarks.

Brushed Brass and Bronze

But with such a wide variety of finishes now available to bathroom designers, with CRL offering 11 colours and Graff Design providing 26 options, what are the most popular hues and textures? The resounding answer from experts, serving budgets across the price spectrum, seems to be Brushed Brass, followed by Bronze. At kbb Birmingham 2024, Flair Showers previewed its Brushed Bronze finish for its ETO collection, which became available in August 2024. CEO of Roman David Osborne states: “Brushed Brass is currently the fastestgrowing warmer, metallic finish for showers and showering environments, thanks to its warm tone and versatile appeal across both modern and traditional bathrooms. Its soft, matt texture adds a refined, premium feel. Closely following behind is Brushed Bronze, which offers a deeper, richer warmth with a slightly more traditional or rustic edge, making it an increasingly popular choice for those seeking character and depth in their bathroom design.”

And Tanna Molyneaux, product manager of Bathrooms to Love by PJH, has also noticed the growth of Brushed Bronze, adding: “Brushed Bronze has seen a noticeable uptake. It’s slightly more moodier than Brushed Brass but increasingly stylish and works beautifully with richer tile tones and earthy palettes.”

Suiting all spaces

Interestingly, and as suggested, warmer metallics is not an aesthetic to suit one style of bathroom. Warmer metallic showering spaces are equally at home in contemporary as well as classical bathroom schemes. Tanna Molyneaux of Bathrooms to Love by PJH, comments: “They work well in both. While their understated tones naturally lend themselves to modern minimalist settings, the brushed textures also offer warmth and heritage appeal, which is perfect for more classic or transitional schemes.” And her view is reiterated by Ziggy Kulig of Graff Designs, who adds: “Warmer metallics are increasingly versatile. They can soften the edges of a minimalist, contemporary space or add a touch of glamour to a more traditional setting.”

Warmer metallics can bring with them price premiums, providing higher value sales for bathroom designers and retailers. Ziggy Kulig of Graff Designs explains: “There is a premium associated with warmer metallics, reflecting the craftsmanship and complexity involved in the production.” Interestingly, however, designers may also be able to find warmer metallics without an additional cost, making the look accessible across a wider range of budgets.

Colour consistency

Such an array of hues brings with it greater complexity when specifying showering spaces to maintain a cohesive and harmonious look.

Tanna Molyneaux of Bathrooms to Love by PJH states: “Colour consistency across different products and substrates can be tricky, which is why we’ve worked hard to align tones across our ranges, and we would always suggest, where possible, consumers purchase from a single range.” And manufacturers have worked hard to offer colour matches or alignment across a range of products from

showers and taps through to accessories and enclosure profiles, to help bathroom designers create a co-ordinated look.

Tanna Molyneaux further advises designers: “Stick with one finish per room.” And she points out: “Lighting can affect how finishes appear, so where you can, always view samples in the intended space and certainly under different lighting conditions.”

Checking colours through samples, is also the advice offered by David Osborne of Roman who adds: “When it comes to colour matching metallics across a bathroom design, our advice to designers is always use physical POS colour swatches, which we provide and are easily accessible. These swatches allow for accurate, real world colour-matching. It’s important to remember that colour names can be misleading – what one brand calls “Brass’ might be “Gold” to another. Additionally, while aluminium and PVD can share the same colour tone, they have different surface grains. The key is to focus on the overall colour match rather than the material texture.”

8. HANSGROHE

iF-Award winning Raindance Alive features mesh cover, flat exposed thermostatic value in Chrome, Brushed Bronze and Brushed Black. Explore the collection at www.rdr.link/KBK049

9. FLAIR SHOWERS

Made from 10mm glass, the Ayo modular wetroom collection is shown here in Country Bronze, but is also available in Brushed Brass and Polished Gold. Read the online brochure at www.rdr.link/KBK063

Warm growth

It is the wide choice of warmer metallics, versatility and the ability to colour match which will see them become a constant in showering and bathroom spaces, experts believe. The aesthetic is supported by consumer demand for personalised schemes. MD of CRL Simon Boocock states: ‘As demand for bespoke showering solutions continues, we expect the market for warmer metallics in showers and showering environments to continue to grow to offer consumers more design possibilities and ever more flexible solutions.” And his view is echoed by David Osborne of Roman who concludes: “The market for warmer metallics in shower spaces is set for continued growth as consumer preferences evolve towards more personalised, textured and luxurious bathroom spaces… Moving forward, we expect more colour availability across all product categories and price points. As designers and homeowners seek to create more inviting bathrooms, warmer metallics will play a central role in shaping the future of shower design.”

just out

1. TECE

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2. FITZROY OF LONDON

German manufacturer Tece has unveiled the electric-free TeceNeo shower toilet, powered by water pressure. The wall-hung model features rotary controls each side, to activate the water pressure and adjust the temperature to the comfort of the user. Boasting a rimless design, the TeceNeo shower toilet features cyclone flushing, claimed to be quiet but powerful, paired with CeraClean coating for hygiene. View all the technical information at www.rdr.link/KBK050

3. LUSSO

Bathroom brand Lusso has introduced the Levitare Ultra Thin Basin, claimed to be the world’s most slender bathroom basin, with a profile of 50mm. Levitare is carved from solid blocks of marble including Carrara, Arabescato, Panda, Pietra Grey, Amazon Blue, as well as Travertine. The basin is available in four standard lengths, ranging from 600mm to 1200mm wide, as well as bespoke sizes to suit individual needs. Download technical information at www.rdr.link/KBK052

Expanding its Gosfield Collection with showers and taps, Fitzroy of London says it provides a unified offering for accessible and standard bathrooms. These additions include wall-mounted taps, handheld and overhead showers, shower mixers, shower arms and infrared sensor taps. All products are WRASapproved and Regulation 4 certified. Browse the collection at www.rdr.link/KBK051

4. DORNBRACHT

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Luxury brassware manufacturer Dornbracht has expanded into towel warmers and illuminated mirrors. Developed for Dornbracht by heating manufacturer Zehnder, and designed by Sieger Design, the towel warmers come in round and square models, in two sizes, and are operated using an on-site switch, Dornbracht design control or a timer function. Also available in round and square formats, the illuminated mirrors come in small and large options with dimmable lights. Discover the bathroom collections at www.rdr.link/KBK053

5. KINEDO

Showering brand Kinedo has added Kinediva, to its portfolio of cuttable shower trays. Measuring 35mm, in square and rectangular profiles, and a choice of 17 sizes, Kinediva features a lateral water flow design, which the manufacturer says offers efficient drainage. Cuttable on all four sides, the low-level shower tray can be fitted to the floor for low threshold entry or on raised feet. Download a brochure at www.rdr.link/KBK054

7. VILLEROY & BOCH

Earthy, dark shades are  reflected in the new Artis colour concept for Villeroy & Boch, created by designer Gesa Hansen. The brand has launched four new full-surface matt shades: Pure Black, Almond, Nightfall and Teal. Alongside the BiColour series, for the first time, the selection also includes singlecoloured, surface-mounted washbasins. Manufactured from TitanCeram, the Artis washbasins are available in round, oval, square and rectangular shapes. Watch the video at www.rdr.link/KBK056

6. VARIED FORMS

Brassware manufacturer Varied Forms has unveiled three new stone finishes for its Macaron range. The stone accents include White Carrara, Aquamarine, and a limitededition Beige Ecru limestone across basin, bath and shower fittings. Customers can update the accent pieces without tools. Explore the collection at www.rdr.link/KBK055

8. GROHE

Bathroom brand Grohe has expanded its portfolio of affordable bathrooms, with its refreshed Grohe Euro Ceramic line featuring a soft edge design. The newly refreshed collection spans wall-hung WCs and bidets through to a number of basin configurations, with or without overflow and tap holes, across a range of sizes. The Euro Ceramic line can be combined with the Tempesta shower and Cubeo tap. Discover all the products at www.rdr.link/KBK057

company matters

Offering support for independent kitchen and bathroom firms because your business is our business

DIGITAL MARkETING

How small website changes may mean big gains

Thijs Bijl, CRO Analyst at Door4, highlights why website tweaks often outperform sweeping redesigns, with every incremental uplift in conversion rate translating into showroom visits, quote requests and long-term customer loyalty.

Many KBB retailers assume that stagnating conversion rates mean it’s time for a full website rebuild. When in fact, Conversion Rate Optimisation rewards continual, targeted improvements. By analysing your current site and testing individual elements –buttons, forms, navigation –you can unlock significant growth without starting from scratch.

Imagine boosting your conversion rate by just 3% each month. Thanks to the compound effect, those tiny gains multiply to roughly 30% after a year, and nearly 200% after three. That uplift delivers extra revenue you can reinvest in paid media, richer online content or elevated in store experiences, all on the foundation you already own.

Retailer example

We saw this play out with a specialist home improvement retailer whose checkout funnel and product pages were already solid. Instead of a redesign, we mapped user sessions and heatmaps to identify three friction points: hard to find colour selectors, cumbersome mobile menus and a call to action that blended into the design. We then ran sequential A/B tests — making the colour chooser “sticky,” streamlining menus, and adding a contrasting “Get a Quote” banner. The result? A sub 5% conversion boost on a multi million pound product line, translating into a six figure revenue gain.

single digit lift may sound modest, but in your sector where purchasers spend weeks researching kitchens or bathrooms, even small usability wins drive more enquiries and completed projects.

Compound effect

To capture the compound effect, start with three essentials:

1. Hypothesis-led testing

Frame each experiment around a clear question “Will a simplified product filter increase quote requests by 10%?”, and use analytics tools (heatmaps, session recordings, funnel reports) to measure the outcome.

2. Long term discipline

Schedule one or two tests every fortnight. Early gains accumulate; stopping after a few wins stalls progress.

3. Audience first tweaks. Avoid copying “best practices” blindly. What

works for a fast fashion site won’t suit a luxury bathroom retailer. Use industry benchmarks for inspiration, then tailor experiments to your own customer behaviours.

Audit your website

Ready to get started? The very first step is to run a basic audit of a high traffic page: your homepage or a bestselling product page. Use a free heatmap tool to spot where users linger or drop off and prioritise one quick test based on that insight. From there, build a testing roadmap and track each result rigorously. For kitchen and bathroom brands, CRO isn’t an optional extra. It’s a high leverage way to turn existing traffic into enquiries, showroom visits and sales, all without the upheaval of a full redesign. Make small, smart changes consistently, and over time those gains will compound into truly transformative growth.

Discover Door4’s services at www.rdr.link/KBK058

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RECRUITMENT

Why the secret to apprenticeship success starts before Day One

Managing director of the Apprenticeship Partner Hannah Hockley says the hidden key to successful apprenticeships is right at the start –robust recruitment

While much focus is placed on training and development, the reality is that the recruitment stage is where the foundations of a successful apprenticeship are laid. Rushed or minimal recruitment processes often lead to mismatched expectations, lack of commitment and, ultimately, early dropout. Investing time and effort in this initial stage not only reduces turnover but ensures apprentices are the right fit for the business.

Understanding the right fit

Recruiting an apprentice is about finding someone who matches your business values, has the potential to learn and grow and is committed to developing their skills.

To get this right, consider:

• Detailed job descriptions: Clearly outline the role, expectations and growth opportunities. This helps attract serious candidates who understand what’s involved.

• Structured interviews: Go beyond basic questions. Assess for attitude, willingness to learn and alignment with your company culture.

• Practical assessments and trial days: For hands-on roles, it’s crucial to see candidates in action. A practical assessment or a trial day can reveal their skill level, approach to problem-solving, how well they follow instructions and how well they take on feedback.

• Cultural fit: An apprentice should align with your company’s values and approach to work.

• Reference Checks: Even for apprentices,

references are important for understanding work ethic and reliability.

If an apprentice is coming straight from education, a teacher, tutor or community leader can highlight their attitude and commitment.

Robust recruitment process

A well-structured recruitment process is more than just filling a vacancy, it’s an investment in your business’s future. When KBB businesses take the time to find the right apprentice, it leads to stronger commitment, higher-quality workmanship and long-term loyalty.

An apprentice who is recruited well not only fits into the team but grows with the business. Over time, they become skilled professionals who understand your company’s standards and values inside out. Many apprentices go on to take senior roles, mentor new apprentices and even lead

projects, providing long-term stability and reducing the need for repeated recruitment cycles.

If you’re recruiting for an apprentice right now, take a step back and consider the process. Are you investing enough time in screening? Are you setting clear expectations? Are you providing opportunities for trial days to see them in action?

KBB businesses that invest in recruitment see the benefits not just during the apprenticeship but long after. A strong recruitment process leads to long-term loyalty, better skills development and a stronger business reputation.

The right person is out there, it just takes the right process to find them.

Find out the support services offered to KBB retailers by The Apprenticeship Partner at www.rdr.link/KBK059

web stories

What has been driving KBN’s website traffic?

Here are the top three stories with the biggest hits in July 2025 on www.kandbnews.co.uk

ROCA

Bathroom manufacturer Roca Group has agreed to acquire a majority stake in Antonio Lupi Design, through its premium subsidiary Laufen. The luxury Italian bathroom manufacturer Antonio Lupi Design will maintain operational independence and identity, while leveraging Roca Group’s international reach. Founded in 1950 and headquartered in Stabbia (Tuscany), Antonio Lupi Design reported a turnover of €42 million in 2024. Read the complete story at www.rdr.link/KBK060

HARVEY JONES

Luxury kitchen manufacturer and retailer Harvey Jones has appointed Susie Townsend as the first female CEO in its 50-year history. Succeeding Vince Gunn, her promotion from commercial director follows one of its most successful trading months of the past year, according to the company.Townsend brings 30 years of retail and manufacturing expertise with a track record of commercial growth and brand development and was presented the Every Woman Director of the Year award in 2008. Read more at www.rdr.link/KBK061

HOWDENS

Trade kitchen supplier Howdenshas launched the Business Builder initiative to support sole traders, in response to the skills gap. Howdens Business Builder is a free source of online information and peer-to-peer tips to help fellow trades build and grow their businesses. It brings together experts to share insight on finances, how to manage your business, customer acquisition and retention, how to market a small business and practical trade skills. View the story at www.rdr.link/KBK062

ADVERTISEMENT INDEX

Here is a useful summary of all the adverts that appear in this issue of Kitchens & Bathrooms News. Each is listed with its page number and a direct URL that will get you straight to the relevant online information.

BC Design....................................................................(page 38)

www.rdr.link/KBK100

BiKBBI....................................................................(page 51/IBC)

www.rdr.link/KBK101

Blum UK........................................................................(page 31) www.rdr.link/KBK102

Burlington....................................................................(page 39) www.rdr.link/KBK103

Clearwater Products Ltd..........................................(page 25) www.rdr.link/KBK104

D R Cooker Hoods Ltd/Elica..................................(page 28) www.rdr.link/KBK105

Direct Online Services Ltd/Formica......................(page 32) www.rdr.link/KBK106

Franke UK Ltd..............................................................(page 9) www.rdr.link/KBK107

Frontline Bathrooms......................................(page 52/OBC) www.rdr.link/KBK108

Greg Rowe Ltd/Quettle............................................(page 27) www.rdr.link/KBK109

Keuco............................................................................(page 43) www.rdr.link/KBK110

Liebherr-Great Britain Ltd..................................(page 2/IFC) www.rdr.link/KBK111

Merlyn............................................................................(page 41) www.rdr.link/KBK112

Quooker......................................................................(page 22) www.rdr.link/KBK113

Reginox UK Ltd..........................................................(page 27) www.rdr.link/KBK114

Scudo..............................................................................(page 11) www.rdr.link/KBK115

SFA Saniflo UK Ltd......................................................(page 4) www.rdr.link/KBK116