A. ENRICH CONTACT

A. ENRICH CONTACT

Malaysia Airlines Call Centre

1 300 88 3000 (within Malaysia) + 603 5562 6330 (outside Malaysia) + 603 5562 6332 (Platinum Helpline)

Staff helpline

Telephone : + 603 8777 9777 (strictly for internal use) Operation hours 0830-1730 (Malaysian time)

malaysiaairlines.com > Enrich

Enrich Online : https://www.enrich.malaysiaairlines.com/EnrichWebsite/index

enrich@malaysiaairlines.com

Walk-in enquiries or personal assistance

Malaysia Airlines Ticket Office Lot L2.23, Level 2, Nu Sentral Shopping Centre, 201, Jalan Tun Sambanthan, Brickfields, 50470 Kuala Lumpur, Malaysia

Business hours :

Daily: 10:00am – 10:00pm. (including Public Holidays) Note : Last queue number served at 9:30pm

Mailing Address :

Enrich, Malaysia Airlines P.O. Box 8001, Kelana Jaya 46780 Petaling Jaya Selangor Darul Ehsan, Malaysia

: +603 8777 9615

Crane URL : http://129.1.24.12:27080/CraneUser/Login.jsp

Enrich Internal Email Address (Strictly for Internal Use Only)

Email Address

enrichcontact@malaysiaairlines.com

enrichretro@malaysiaairlines.com

enrichprofile@malaysiaairlines.com

Function

for Enrich issues/queries that is not able to be solved by Call Center/stations/ticket offices

for rejected claims and needs escalation to Partner airlines or Non Air Partners

for returned Platinum cards & birthday Vouchers/ Enrich RM50 vouchers