2023 Online Training NEW! Flexibility to fit your needs.
What Can HAI Group Do For You?
If you’re looking to find a reliable business partner to support the unique needs of your organization, look no further than HAI Group. For 35 years, our sole focus has been to provide reliable insurance, risk management, and online training products and services to the multifamily affordable housing industry. That dedication has paid off—our Net Promoter Score® is among the highest in the industry and our policyholder retention rate is 95%!
Looking for an insurance quote? Contact our team at 800.873.0242, ext. 291
Housing-Focused Professional Development Training
For three decades, we’ve prepared housing professionals to meet new career challenges head on. Our capabilities have evolved, but our commitment to our industry has stayed firm, and today, more than 2,600 organizations trust us to meet their training needs. You can count on HAI Group’s housing-focused training to help keep you up to date with the latest compliance, safety, and productivity trends that are impacting housing organizations nationwide.
Our Partners
We partner with some of the biggest names in the industry to bring you relevant, quality content: Contact Us www.haigroup.com/online-training onlinetraining@housingcenter.com 800-873-0242, ext. 651
New Flexible Pricing!
Subscribing to HAI Group Online Training has never been easier. Choose from three subscription options that deliver the versatility you need.
Annual Subscription: $2,500
This option includes up to 24 users, so it’s ideal for small organizations looking to train their entire staff or larger organizations interested in implementing a training program for a small group.
Annual Subscription: $3,500
Perfect for medium-sized organizations, or larger organizations that are looking to train subsets of their staff, this option provides training access for 25-99 users.
Annual Subscription: $5,500
Designed to cover large organizations from top to bottom, this option includes unlimited users to ensure that every employee across the board can access online training.
Ready to subscribe? Contact us at onlinetraining@housingcenter.com
Onboarding and ongoing support to ensure your organization is getting the most out of its investment
Access to new and exclusive training for your entire staff
Substantial savings on industryrecognized certifications (up to $200 off)
No hidden fees for exams or course materials
Easy-to-use progress reporting
our
Go to www.haigroup. com/freemiumaccount to get started.
Still not convinced? Try
Freemium option! Why Subscribe?
But Wait… There Are More Options!
Mix and Match with Bulk Purchase Discounts
As a subscriber, you can save even more when you bulk purchase any combination of courses and/or certifications from our catalog that are not included in your subscription. (Nonsubscribers can take advantage of these discounts too!)
Ready to Flex Your Training Muscles?
SAVINGS23 With the purchase of... = = =
Explore our 100+ courses and certifications designed to help take your career to the next level. And, for the ultimate flex, use the promo code to lift 23% off your next purchase! 10-19 courses 10% off 20-49 courses 15% off 50+ courses 20% off
Certifications*
*Duration is based on an approximation of hours needed, which includes time to complete exercises, review materials, and complete the final exam.
CHAM Asset Management Specialist (AMS) Certification (34hr)
Non-Subscriber Price: $1099.00
Subscriber Price: $899.00
Fair Housing and Reasonable Accommodation Certification (15hr)
Non-Subscriber Price: $899.00
Subscriber Price: $699.00
Fundamentals of Low-income Housing Tax Credit (LIHTC) Management Certification (35hr)
Non-Subscriber Price: $1099.00
Subscriber Price: $899.00
Housing Choice Voucher (HCV) Rent Calculation Certification (21hr)
Non-Subscriber Price: $899.00
Subscriber Price: $699.00
Housing Choice Voucher (HCV) Specialist Certification (48hr)
Non-Subscriber Price: $1099.00
Subscriber Price: $899.00
Housing Quality Standards (HQS) Certification (24hr)
Non-Subscriber Price: $1099.00
Subscriber Price: $899.00
Multifamily Housing Specialist (MHS) Certification (35hr)
Non-Subscriber Price: $1099.00
Subscriber Price: $899.00
Public Housing Management (PHM) Certification (32hr)
Non-Subscriber Price: $899.00
Subscriber Price: $699.00
2023 HAI Group Online Training: Course Listing Content and pricing subject to change.
Certifications* continued
*Duration is based on an approximation of hours needed, which includes time to complete exercises, review materials, and complete the final exam.
Public Housing Rent Calculation Certification (21hr)
Non-Subscriber Price: $899.00
Subscriber Price: $699.00
RAD Project-Based Voucher Specialist Certification (35hr)
Non-Subscriber Price: $1099.00
Subscriber Price: $899.00
Rent Calculation for Public Housing and Housing Choice Voucher (HCV) Certification (23hr)
Non-Subscriber Price: $899.00
Subscriber Price: $699.00
Compliance
Americans with Disabilities Act (ADA) Compliance in the Workplace Certification (1hr 20min)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
Admissions and Occupancy Section 504 and Fair Housing Compliance (2hr)
Non-Subscriber Price: $119.00
Subscriber Price: FREE
Avoiding Litigation – Defense Attorney Panel (7hr 30min)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
Connecticut Housing Manager (CHM) Development and Advocacy (3hr 30min)
Non-Subscriber Price: $150.00
Subscriber Price: $150.00
Connecticut Housing Manager (CHM) Development and Advocacy Connecticut Housing Manager (CHM) Eligibility, Occupancy, and Rent Calculation (6hr)
Non-Subscriber Price: $150.00
Subscriber Price: $150.00
Content and pricing subject to change.
Connecticut Housing Manager (CHM) – Finance (3hr 30min)
Non-Subscriber Price: $150.00
Subscriber Price: $150.00
Connecticut Housing Manager (CHM) – Legal, Governance, Ethics, and Procurement (3hr)
Non-Subscriber Price: $150.00
Subscriber Price: $150.00
Connecticut Housing Manager (CHM) – Maintenance and Modernization (2hr 15min)
Non-Subscriber Price: $150.00
Subscriber Price: $150.00
Connecticut Housing Manager (CHM) Personnel and Human Resources Basics (3hr)
Non-Subscriber Price: $150.00
Subscriber Price: $150.00
Effective Interviewing for Program Integrity (14hr 15min)
Non-Subscriber Price: $249.99
Subscriber Price: $199.99
Essentials of I-9 Compliance (30min)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
Evictions of Public Housing Residents (1hr)
Non-Subscriber Price: $99.00
Subscriber Price: FREE
Grievance Hearings and Residents Rights (1hr 20min)
Non-Subscriber Price: $119.99
Subscriber Price: FREE
How to Do Routine InspectionsInformative Safety Short (5min)
Non-Subscriber Price: $49.99
Subscriber Price: FREE
Emmanuel Choice, Asset Manager, The Decro Group
2023 HAI Group Online Training: Course Listing
HAI Group provides the foundational training for anyone interested in working in the housing industry.
Content and pricing subject to change.
Compliance continued
How to Prepare for REAC Inspections (1hr)
Non-Subscriber Price: $119.99
Subscriber Price: FREE
How to Promote Self Sufficiency with Section 3 (1hr 30min)
Non-Subscriber Price: $99.99
Subscriber Price: FREE
How to Report and Investigate Incidents - Informative Short (5min)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
New Employee Orientation for Public Housing and Housing Choice Voucher (HCV) (2hrs 30min)
Non-Subscriber Price: $199.99
Subscriber Price: FREE
CHAM Financial Fundamentals for Asset Managers (11hr)
Non-Subscriber Price: $399.00
Subscriber Price: $350.00
Proper Record Retention and Public Records (20min)
Non-Subscriber Price: $49.99
Subscriber Price: FREE
RAD Overview - Informative Short (10min)
Non-Subscriber Price: $49.99
Subscriber Price: FREE
Customer Service
Customer Service Basics (2hr 30min)
Non-Subscriber Price: $199.99
Subscriber Price: FREE
Content and pricing subject to change.
Dispute Resolution - Informative Short (20min)
Non-Subscriber Price: $49.99
Subscriber Price: FREE
Responding to Resident Complaints (1hr 30min)
Non-Subscriber Price: $99.99
Subscriber Price: FREE
Solving Difficult Resident Situations (14min)
Non-Subscriber Price: $49.99
Subscriber Price: FREE
We’re All In This Together - Resident Orientation (12min)
Non-Subscriber Price: $149.99
Subscriber Price: FREE
Development and Finance
CHAM Asset Management Fundamentals (12hr)
Non-Subscriber Price: $399.00
Subscriber Price: $350.00
CHAM Financial Fundamentals for Asset Managers (11hr)
Non-Subscriber Price: $399.00
Subscriber Price: $350.00
NDC–HD420 - Rental Housing Development Finance (40hr)
Non-Subscriber Price: $1,700.00
Subscriber Price: $1,450.00
CHAM Nuts and Bolts of Asset Management (11hr)
Non-Subscriber Price: $399.00
Subscriber Price: $350.00
Training Success Tip
Shift the Focus From the Trainer to the Trainee
Online training lets you train at your own pace, instead of at the pace of the trainer. Schedule your training at a time that is most convinient for you, and break it up into increments if you need to.
2023 HAI Group Online Training: Course Listing
Content and pricing subject to change.
Creating Sustainable Communities - Informative Short (14min)
Non-Subscriber Price: $49.99
Subscriber Price: FREE
NDC–ED101 Economic Development Finance (20hrs 30min)
Non-Subscriber Price: $1,299.00
Subscriber Price: $1,099.00
Novogradac LIHTC 101 - Tax Credit Basics (1hr 30min)
Non-Subscriber Price: $149.99
Subscriber Price: FREE
Portability in Housing (2hr 17min)
Non-Subscriber Price: $99.99
Subscriber Price: FREE
IREM Positioning Asset and Property Managers for Success in Affordable Housing - Defining the Role of the Asset Manager (20min)
Non-Subscriber Price: FREE
Subscriber Price: FREE
IREM Positioning Asset and Property Managers for Success in Affordable Housing - Preparing Property Managers for Careers in Asset Management (20min)
Non-Subscriber Price: FREE
Subscriber Price: FREE
IREM Positioning Asset and Property Managers for Success in Affordable Housing - Promoting Collaboration between Asset Managers and Property Managers (20min)
Non-Subscriber Price: FREE
Subscriber Price: FREE
Practitioners’ View of Housing Development (Times vary)
Non-Subscriber Price: FREE
Subscriber Price: FREE
Content and pricing subject to change.
Human Resources
Conducting Job Interviews (26min)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
Dealing with Difficult Coworkers and Employees - Informative Short (10min)
Non-Subscriber Price: $99.99
Subscriber Price: FREE
Discrimination: Avoiding Discriminatory Practices (29min)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
Diversity Awareness Staff to Staff (23min)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
Equal Employment Opportunity (1hr)
Non-Subscriber Price: $119.99
Subscriber Price: FREE
Family Medical Leave Act (FMLA) (14min)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
General Ethics in the Workplace (20min)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
Legal and Effective Employment Practices (1hr)
Non-Subscriber Price: $199.99
Subscriber Price: FREE
We have used HAI Group Online Training for years to train all new hires and it makes a difference with dayto-day operations.
Mary Hoock, Rental Programs Office Operations Manager,
Oklahoma Housing Finance Agency
2023 HAI Group Online Training: Course Listing Content and pricing subject to change.
Responding to Employee Complaints (1hr 30 min)
Non-Subscriber Price: $99.99
Subscriber Price: FREE
Sexual Harassment - Education and Prevention 2023 (2hrs)
Non-Subscriber Price: $49.99
Subscriber Price: $29.99
Sexual Harassment: Education and Prevention California 2023 (2hr)
Non-Subscriber Price: $49.99
Subscriber Price: $29.99
Termination - Practice and Procedure (22min)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
Workplace Bullying (35min)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
Sensitivity Awareness (36min)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
Learning Pathways
Cybersecurity Learning Pathway (1hr 42min)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
Fire and Resident Safety Learning Pathway (3hr)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
Content and pricing subject to change.
Human Capital Management Learning Pathway (2hr 30min)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
Maintenance Operations and Risk Management Learning Pathway (40min)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
OSHA and Workplace Safety Learning Pathway (20hr)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
Positive Resident Relations Learning Pathway (4hr)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
Property Management Learning Pathway (4hr)
Non-Subscriber Price: $349.99
Subscriber Price: FREE
SAHF Cost Saving Learning Pathway – Preventative Maintenance, Energy, and Water Conservation (30min)
Non-Subscriber Price: $149.99
Subscriber Price: FREE
Winter Safety Learning Pathway (2hr 30min)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
Maintenance
Asbestos Awareness (20min)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
Training Success Tip
Measure Employee Learning
Gauge the success of your professional development training by measuring what your employees learned, not how many hours they spent training.
2023 HAI Group Online Training: Course Listing
Content and pricing subject to change.
Maintenance continued
Bed Bug Awareness (40 min)
Non-Subscriber Price: $99.99
Subscriber Price: FREE
Commercial Mower Safety (23min)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
Electrical Safety (24hr)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
Healthy Homes in Housing (2hr 30min)
Non-Subscriber Price: $199.99
Subscriber Price: FREE
Maintenance Risk Management (30min)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
Mold Basics (1hr)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
Playground Maintenance Inspection and Supervision (36min)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
Property Manager Basics (4hrs)
Non-Subscriber Price: $199.99
Subscriber Price: FREE
Property Manager Intermediate (2hr)
Non-Subscriber Price: $199.99
Subscriber Price: FREE
Content and pricing subject to change.
Winter Safety Snow Removal - Informative Short (5min)
Non-Subscriber Price: $49.99
Subscriber Price: FREE
Winter Weather Advisory - Preparing Your Agency (35min)
Non-Subscriber Price: $99.99
Subscriber Price: FREE
Winter Weather Hazards Webinar (45min)
Non-Subscriber Price: $49.99
Subscriber Price: FREE
Management and Leadership
Advocacy 101 Adding Your Voice to the Conversation (2hr)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
Leading and Communicating as a Manager (1hr)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
New Commissioner Orientation (30min)
Non-Subscriber Price: 99.99
Subscriber Price: FREE
Performance Evaluations (24min)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
Procurement for Managers (1hr 20min)
Non-Subscriber Price: $199.99
Subscriber Price: FREE
2023 HAI Group Online Training: Course Listing Content and pricing subject to change.
Management and Leadership continued
Resident Advisory Board Best Practices (1hr 30min)
Non-Subscriber Price: $119.00
Subscriber Price: FREE
Resident Advisory Boards 101 - Informative Short (10min)
Non-Subscriber Price: $49.99
Subscriber Price: FREE
Successful Board Meetings (1hr)
Non-Subscriber Price: $99.99
Subscriber Price: FREE
Succession Planning - Informative Short (7min)
Non-Subscriber Price: $49.99
Subscriber Price: FREE
Transitioning to A Management Position (25min)
Non-Subscriber Price: $99.99
Subscriber Price: FREE
Fundamentals of Management (2hr)
Non-Subscriber Price: $99.99
Subscriber Price: FREE
Personal Development
An Effective Leader’s Guide to Time Management (30min)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
First Aid
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
Training Success Tip
Celebrate Success
Celebrate professional development achievements to help foster a community of learners within your organization. Share what courses you took, what you learned, and how you plan to use the information in the future.
Content and pricing subject to change.
Housing Education Series (55min)
Non-Subscriber Price: FREE
Subscriber Price: FREE
Managing Difficult Behaviors (18min)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
Microsoft Excel 2016 & 2019 Training (Times vary)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
Microsoft Word 2016 & 2019 Training (Times vary)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
Personal Management - Informative Short (7min)
Non-Subscriber Price: $49.99
Subscriber Price: FREE
Process Improvement (30min)
Non-Subscriber Price: FREE
Subscriber Price: FREE
Risk Management
Active Shooter (36min)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
After the Fire - Informative Short (10min)
Non-Subscriber Price: $49.99
Subscriber Price: FREE
2023 HAI Group Online Training: Course Listing Content and pricing subject to change.
Risk Management continued
Auto Safety Safe Driving is No Accident (1hr 15min)
Non-Subscriber Price: $119.99
Subscriber Price: FREE
Back Injury and Lifting (18min)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
COVID Mitigation in Housing (18min)
Non-Subscriber Price: FREE
Subscriber Price: FREE
Crime Prevention in Housing - Informative Short (10min)
Non-Subscriber Price: $49.99
Subscriber Price: FREE
Email and Messaging Safety - Informative Short (12min)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
Eye and Face Protection (12min)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
Fire Extinguisher Safety - Informative Short (14min)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
Heat Illness Prevention - Informative Short (10min)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
Hoarding and Smoking Risks (1hr 20min)
Non-Subscriber Price: $199.99
Subscriber Price: FREE
Vickie Major, Director of Property Management Operations, Interfaith Housing Alliance, Inc.
I have enjoyed the training, the detail of the courses, and how they are presented. I look forward to starting my next course.
Content and pricing subject to change.
How to Prevent Fraud (2hr)
Non-Subscriber Price: $149.00
Subscriber Price: FREE
How to Prevent Housing Scams - Informative Short (4min)
Non-Subscriber Price: FREE
Subscriber Price: FREE
HVAC Maintenance Basics (30min)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
Kitchen Fire Safety - Informative Short (5min)
Non-Subscriber Price: $49.99
Subscriber Price: FREE
Ladder Safety (21min)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
Lead Safety and Public Housing (1hr)
Non-Subscriber Price: $99.99
Subscriber Price: FREE
Lead Safety and Public Housing (CT Version) (1hr 30min)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
Managing the Exposures Posed by Volunteers - Informative Short (10min)
Non-Subscriber Price: $49.99
Subscriber Price: FREE
OSHA and Workplace Safety Exit Routes, Fire Safety, and Emergency Planning (4hr 30min)
Non-Subscriber Price: $99.99
Subscriber Price: FREE
2023 HAI Group Online Training: Course Listing Content and pricing subject to change.
Risk Management continued
OSHA and Workplace Safety - Introduction and Hazard Communications (3hr)
Non-Subscriber Price: $99.99
Subscriber Price: FREE
OSHA and Workplace Safety - Tool and Electrical Safety (4hr 30min)
Non-Subscriber Price: $99.99
Subscriber Price: FREE
OSHA and Workplace Safety - Walking, Working Surfaces, and Personal Protective Equipment (4hr 30min)
Non-Subscriber Price: $99.99
Subscriber Price: FREE
Preventing Cooking Fires (1hr)
Non-Subscriber Price: $99.99
Subscriber Price: FREE
Preventing Ice Risks (1hr)
Non-Subscriber Price: $99.99
Subscriber Price: FREE
Resident Unit Safety (Train the Trainer) (3hr)
Non-Subscriber Price: $199.99
Subscriber Price: FREE
Risk Management Fundamentals (2hr)
Non-Subscriber Price: $199.99
Subscriber Price: FREE
Slips Trips and Falls Prevention - Informative Short (5min)
Non-Subscriber Price: $49.99
Subscriber Price: FREE
Water Damage Prevention (28min)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
Content and pricing subject to change.
Winter Safety Driving (15min)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
Working with Contractors: Identifying and Reducing Risk (1hr)
Non-Subscriber Price: $29.99
Subscriber Price: FREE
Working with Contractors: Identifying and Reducing Risk (1hr)
Non-Subscriber Price: $29.99
Subscriber Price: FREE
Preventing Frozen and Bursting Pipes (20min)
Non-Subscriber Price: $99.99
Subscriber Price: FREE
Wellness
Bloodborne Pathogens (26min)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
LeadingAge Housing and Health Care Partnership Toolkit - Informative Short (12min)
Non-Subscriber Price: FREE
Subscriber Price: FREE
Stress Management (31min)
Non-Subscriber Price: Subscription Required
Subscriber Price: FREE
2023 HAI Group Online Training: Course Listing Content and pricing subject to change.
Like what you see? Contact us today to start using HAI Group Online Training! www.haigroup.com/online-training onlinetraining@housingcenter.com 800-873-0242, ext. 651 Tip: Access our Online Training Self-Help Manual to see answers to commonly asked questions at www.haigroup.com/online-training-support Save 23% off your next purchase with the promo code SAVINGS23
