INTEGRAL ENGINEERING
Maximising performance, resilience, and delivering sustainable value
Connecting with our purpose
“At the heart of our Engineering Division is a team of exceptionally skilled people who take real pride in what they do. Their technical expertise underpins everything we deliver, ensuring that every asset we manage is optimised for performance, efficiency, and longevity. By combining engineering excellence, and advanced technology including Corrigo, our CMMS platform, we drive real operational efficiencies and provide the transparency and control our clients need. I’m incredibly proud of how our people contribute every day to transforming real estate for a better world, making a real, lasting difference to the clients and communities we serve.”
Kevin Conroy, Head of Engineering.
Engineering
We take a lifecycle-led approach to asset management, strategically balancing capital and operational spend to deliver the right maintenance, on the right assets, at the right time.
Our approach is underpinned by experienced people, deep technical expertise, robust ISO-aligned processes, and powerful technology-driven solutions, including our Corrigo CMMS platform. The result? We create sustainable, high-performing workplaces that are healthier, more comfortable, and more productive for the people who use them, and more efficient, cost-effective, and valuable for those who manage them.
Technical Expertise at our core
Tapping into the deep technical expertise embedded across all our specialist divisions, we deliver smarter, more efficient solutions that maximise value, enhance performance, and provide a truly connected service experience for our clients.
Protecting and maximising asset value
Maximising the long-term value of clients’ assets by enhancing operational, financial, and environmental performance across the asset lifecycle..
Comprehensive Service & Maintenance
Delivering a full spectrum of proactive, reactive, and predictive maintenance solutions tailored to client needs, plant types, and industries, supported by a nationwide 24/7 call centre for consistent reliability and peace of mind.
Maximise Uptime
Avoid asset failures, mitigate risk, and minimise downtime to maintain a reliable, resilient, and high-performing built environment.
Optimised Resource Deployment Part of Something Bigger
Deploying engineering excellence and smart resource planning to maximise the impact of every investment, helping clients do more with less while improving performance and resilience.
As part of Integral and the wider JLL family, we combine the confidence of global expertise with the care of local delivery. Our work is underpinned by AM360, a holistic asset management approach that connects strategy, systems, and service to maximise performance and sustainability across the built environment.
Holistic Asset Management AM360 INTRODUCING
As Part of JLL Group, our purpose is clear:
Transforming Real Estate for a Better World.
Our purpose drives every decision we make and every solution we deliver at INTEGRAL. We understand that real estate is more than buildings, it’s about creating spaces where people and businesses can thrive while protecting our planet for future generations.
Optimising the lifetime value of your built environment assets
AM360 is our comprehensive asset management framework that turns this purpose into action. It’s a scalable, data-driven approach designed to optimise every asset across your estate, whether it’s a single HVAC unit or an entire property portfolio. By integrating asset intelligence with technical expertise we create efficient, resilient buildings that support both operational goals and sustainability targets.
What we mean by “Assets” in AM360
In the context of AM360, we term assets encompass everything that contributes to the performance, safety, and value of the built environment.
This includes:
• Strategic assets, such as land acquisition, or leasing and development opportunities
• Physical component assets, we manage every conceivable asset within a building’s fabric and infrastructure, ensuring optimal performance, compliance, and lifecycle value ranging in scale from individual components like light fittings, fire and security systems, and air conditioning units, to complex systems such as pump rooms, boiler plants, energy centres, and building management systems.
• Spatial assets, including rooms, floors, entire buildings, campuses, and estates
• Portfolio-level assets, managed across sites, countries, and global operations
Beyond the physical, we recognise that people are our clients’ most important assets. Through AM360, we create environments where people, businesses, and communities can thrive. This includes the vital role of our soft services teams, who ensure safe, clean, and welcoming spaces that support wellbeing, productivity, and high performance.
AM360 ensures every asset is aligned with strategic goals, maintained efficiently, and contributes to long-term value and sustainable impact.
Short term-efficiency
2-3 year plan
Optimise the performance and value of assets across the entire lifecycle
Why AM360?
A focus on short-term optimisation to realise near-terms cost savings, whilst strategically planning to future-proof assets to create a resilient, sustainable portfolio.
Extend the useful life of assets for prolonged investment return
Long-term resilience
5-10 year plan
Utilise predictive analytics to forecast future needs and risks, enabling proactive planning and investments
Strategic capital planning accounts for requirements le sustainability, energy efficiency and future proofing assets
Deliver maintenance and repair efficiencies and third party spend to drive savings
Real-time visibility over assets performance, maintenance schedules and financial data to monitor progress against financial goals
Map out a multi year capital plan to help clients allocate resources and funding effectively, ensuring investments address the immediate needs while building a foundation for long-terms success
Address short term rusts and incorporate resilience measures into capital plans allow our clients to be better prepared to handle unforeseen events, ensuring business continuity in the long run.
Conduct risk assessments to identify vulnerabilities and develop mitigations strategies
We develop tailored plans to optimise operational maintenance and asset renewal strategies, ensuring alignment with your business goals and sustainability objectives.
A comprehensive mapping of assets across all levels: Asset, Room, Floor, Building, Site, and Portfolio, with full onboarding and continuous validation to improve data quality for smarter decisionmaking.
We ensure full compliance with local, regional, and national statutory inspection, testing, and maintenance requirements, reducing risk and ensuring operational integrity.
Our reliability-centered and risk-based maintenance programs integrate preventative, predictive, and condition-based strategies, powered by IoT technology, to prevent failures and optimise performance.
We deliver ongoing execution of your strategic asset management and optimisation plans, maintaining high performance and extending asset lifecycles.
By prioritising capital investments and maximizing ROI on capital funding, we help you make informed, value-driven decisions for longterm success.
Sustainability is embedded in every stage of asset care, from energy efficiency upgrades to carbon reduction strategies, supporting your Net Zero journey.
Our Services
At the core of AM360 is a comprehensive range of services, delivered by technical experts
who enable us to minimise downtime, strengthen compliance, and future-proof your estate.
Our highly skilled teams apply advanced engineering principles, robust asset management practices, and leading technologies to deliver measurable value at every stage of the asset lifecycle, optimising performance, protecting asset value, and supporting long-term sustainability.
Mechanical Services
→ Heating systems maintenance (boilers, pipework, radiators)
→ Ventilation systems maintenance (AHUs, fans, ductwork)
→ Air conditioning and refrigeration maintenance (chillers, split systems)
→ Pumps and pressurisation units
→ Water treatment (closed systems and domestic water)
→ Building management systems (BMS) optimisation and maintenance
Technology & Asset Management
Construction & Delivery
→ Electrical infrastructure maintenance (switchgear, distribution boards)
→ Emergency lighting testing and maintenance
→ Fixed wire testing (Periodic Inspection & Testing, EICR)
→ UPS (Uninterruptible Power Supply) and standby generator maintenance
→ Lightning protection system inspection and testing
→ Asset condition surveys
→ CMMS (Computerised Maintenance Management System) integration (like Corrigo)
→ Asset lifecycle planning and optimisation
→ Data-driven maintenance insights (predictive maintenance, IoT sensor monitoring)
Cooling Technology & Refrigeration
→ Planned maintenance of air conditioning systems (split, VRF/VRV, packaged units)
→ Chiller maintenance (centrifugal, absorption, screw, scroll, etc.)
→ Refrigeration plant servicing (cold rooms, freezers, specialist process cooling)
→ Heat pump maintenance (air-source, ground-source)
→ Cooling tower maintenance (including water treatment and Legionella compliance)
→ Leak testing and F-Gas compliance management (mandatory under legislation)
→ System efficiency optimisation (controls, refrigerant charge optimisation)
→ Replacement planning and lifecycle extension for critical cooling infrastructure refrigeration and cooling plant
Public Health Services
→ Plumbing and drainage maintenance
→ Water hygiene management (Legionella compliance, TMV servicing)
Energy & Sustainability Services
→ Energy audits and efficiency improvements
→ Building optimisation projects (e.g., plant upgrades, control strategies)
Fabric Maintenance
→ Building fabric inspections (doors, windows, roofing, cladding)
→ General repairs to internal and external finishes
→ Condition surveys for fabric assets
Compliance & Statutory Inspections
→ Gas safety inspections
→ Pressure vessel testing (PSSR compliance)
→ LOLER inspections (for lifting equipment)
→ COSHH management support
Reactive & 24/7 Callout Services
→ Emergency repairs
→ Reactive engineering support across M&E and fabric systems
Sector expertise
We’re proud to support some of the UK’s most recognisable organisations in both the Public and Private sector. We understand that every sector brings its own challenges, which is why we tailor our solutions to enhance functionality, boost operational efficiency, and drive real progress towards our clients’ sustainability goals.
We’re proud to support some of the UK’s most recognisable organisations. We understand that every sector brings its own challenges, which is why we tailor our solutions to enhance functionality, boost operational efficiency, and drive real progress towards our clients’ sustainability goals.
Data Centres Defence Devon & Cornwall
Our divisions in numbers
Integral Engineering Services
Meet our leadership team
Our senior leadership team brings a wealth of experience, a commitment to excellence, and a passion for creating environments where people and businesses thrive.
DIRECT DELIVERY PERSONNEL
1,000+
£10M PA
OUR PEOPLE
Technical Excellence at the heart of everything we do
We’re proud of the specialist engineers, technical experts, and project professionals who power our Engineering Division.
Their deep sector knowledge, hands-on experience, and commitment to quality ensure we consistently deliver highperforming solutions across even the most complex and critical environments.
Our teams are skilled technical experts who understand the details, see the bigger picture, and deliver real change where it matters most, on the ground, every day. Approachable, dependable, and driven by results, they don’t just meet expectations, they help our clients achieve their strategic goals by optimising asset performance, enhancing compliance, and driving measurable operational improvements.
Project Manager
Divisional Director
Onsite Project Engineer