4. GWCPA Typical 1 st Week Outline
Day #1 - Work with Firm Administrator and Operations Specialist Day o Building Tour and Locker Presentation. o Discuss firm’s policies on independence, quality control and confidentiality. o Review professional liability training (Camico). Camico Training Video o Receive additional guidance on office etiquette, dress code and communication guidelines for internal teams and external emails. o Provide acknowledgment of understanding and certification of independence. o Receive training on customer service principles and schedule Feedback (MACPA) training. o Provide access to all necessary technology and server. o Attend new employee lunch celebration and meet the team. o Receive training on how to track work hours, leave and holidays. Time Ticket Training o Receive access to SOP Document, Overview Video and Signature Document and complete acknowledgment checklist.