SUM M ER 2021 / AN N I VERSARY E D I TI O N
Brian Jessel: 35 years in the driver’s seat
One-on-one with wingman Jim Murray
Looking ahead towards a sustainable future
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ONE-ON-ONE WITH WINGMAN JIM MURRAY
From a musical dream to the automotive industry, the journey of a managing partner and the future ahead.
22/ ELECTRICS & HYBRIDS Driving the sustainable dream with EVs and hybrids is now a reality.
E-BIKES: THE NEW URBAN TRANSPORTATION
The rising popularity of a modern-day phenomenon.
A look at integration media and the Steinway-Lyngdorf, a system delivering the sound of a Steinway piano.
Bringing back the joy of riding as technologies are becoming more developed and battery ranges increase.
Getting your entryway ready for a stylish return as visiting is back on the agenda.
55/ MASTER MOOD Turn up the summer vibes in your home.
58/ EARLY BIRD: NIRA ARORA Giving back to others through live radio, a feeling that just can't be matched.
26/ THE ART OF TECHNOLOGY
32/ ON THE ROAD TO SEAMLESS INTEGRATION
GRAND RE-ENTRANCE FOR ENTRYWAYS
64/ PEOPLE MATTER Relying on the trusted counsel of their financial advisors to guide the way.
44/ ONLINE ADDICTION Is it too late to shift our relationship with Social Media?
BESPOKE COLLISION REPAIR
The explosive growth of N o 1 Collision Repair speaks to their top-quality approach to repairing luxury vehicles.
80/ EXPO 86 Looking back 35 years later on the Fair that forever changed Vancouver.
68/ BRIAN JESSEL: 35 YEARS IN THE DRIVERS SEAT After 35 years of success in the automotive industry, Brian Jessel reflects on the past and looks ahead to the future.
9 JESSEL SUMMER 2021
President and CEO Brian Jessel Managing Partner Jim Murray Sales & Marketing Manager Abdel Karim Awwad Creative Director and Design Guylaine Rondeau Contributing Creative Director Julia Ouspenska
B-CORP : GOLD STANDARD OF RESPONSIBLE BUSINESS
Companies that care about the world are putting actions in their commitment to make a difference.
Editor Joe Leary Copy Editors Lin Stranberg Lisa Manfield
90/ MISS 604 : SECRETS OF A SOCIAL MEDIA INFLUENCER
Contributing Photographers Barry Calhoun cover, pages 20,
Secrets of a Social Media Influencer.
Other Image Sources BMW pages 22, 24, 41 Hommes Studio pages 50-54 Kare Vancouver pages 50-54 Photovault pages 80-86 Jason Vanderhill pages 80-86 Published by Brian Jessel BMW 2311 Boundary Road, Vancouver, BC V5M4W5 © Brian Jessel BMW 2021. All rights reserved. No part of this magazine may be reproduced in any form without written permission from the publisher. The publisher is not responsible for unsolicited editorial material. Opinions expressed do not necessarily represent those of BMW Canada Inc.
WEEKEND GETAWAY : EFFORTLESS BLACK & WHITE CHIC Classic fashion with personal stylist Aurela Nasedkin.
Contributing Writers Joe Leary Lin Stranberg Lisa Manfield Laura Caceres Sandy MacDonald Ana Allen Aurela Nasedkin Maria Killam Leeta Liepins
73 bottom, 74, 77, 79 Alfonso Arnold pages 69, 71 Guylaine Rondeau pages 72 right, 73 top James Wines pages 80-86 Ernie Reksten page 81 left Bob Lai pages 90, 91
96/ BLACK : COLOUR TREND Looking at the black colour trend with Maria Killam.
98/ DRIVING IT HOME Science fiction of today becoming the science fact of tomorrow.
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A RT I S T I C U LT R A - L U X U R Y HOME DESIGN Strikes a Cord in White Rock and Abroad Kaz Noori and Sharon Kaby Photograph by Brian Giebelhaus
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WINGMANJIM by JOE LEARY
Jim Murray’s connection to Brian Jessel BMW as Managing Partner dates back more than two decades. His story with the dealership starts with a love for cars which developed into a successful career that now stands at the forefront of the industry. “The first vehicle I drove was a Dodge Fargo
Enter Brian Jessel. It took some time for his
truck with a three on the tree,” he recalls.
partnership with Brian to grow into what it
“I started buying cars when I was going to
is today. “I first met Brian in the summer of
high school, but my first ‘real’ car was a 1975
1997 when I applied for the Pre-Owned
Firebird Formula 350 small-block.”
manager’s position. He interviewed me three
His ambition was to become a musician, so the car business was not on the horizon at first. “It was totally a fluke,” he says. “I made a career change at 23. A friend’s father owned a car dealership and I decided I would try my hand at that. He told me what to say and who to go see, and I got the job. Day 18
One, I sold my first car, and Day Two, I sold
JESSEL SUMMER 2021
my second car. I was ‘Top Salesman of the
times and I still did not get the job. We really connected, though. Almost six months to the day later, I was working at a Chrysler dealer ship, and I got a phone call from Brian. He told me his New Car manager was moving to Toronto and that I was the right guy to take over the job. We met at a coffee shop, negotiated a deal on a napkin, and here I am, 23 years later.”
Month’ in my first month, ‘Salesman of the
That history carries with it a rich past with
Year’ in my first year, and I was promoted
the Brian Jessel BMW family and BMW
into management at that dealership three
brand, including Murray’s achievements as
Active Elected Member and Vice Chair of the BMW Dealer Communications Team, and
Number One in New and Pre-owned Sales Volume in Canada for 17 consecutive years.
MURRAY As Brian Jessel BMW celebrates 35 years of continued success, Murray reviews the current state of the industry and what the future holds. “Certainly, it’s an industry in transition” he says. “Out of all the adjustments COVID-19 has brought about over the last year, we have mostly taken advantage of the enhancement and focus on digitalization it has engendered. We now consider all the digital tools — from how people shop to how they purchase cars — and the interaction between our clients and the dealership through varied digital formats keeps advancing at a pace we have never seen before. This has brought a lot of good to the industry and our company. I think people wanted to break free of traditional car buying, or at least have an option, and now they do.” The continued growth of this trend is rapidly driving the transformation of the business sector, reaching new milestones in terms of e-mobility, digitization, and sustainability. At the same time, it is strengthening the business model of the dealership to keep aiming for more ambitious targets.
Notwithstanding his exceptional achievements in the car business, Jim Murray remains a talented and versatile musician whose abilities extend far beyond his former instrument of choice, the drums.
Taking note of these new directions, Murray believes EVs and hybrids are now the leading edge of driving. “Electric vehicles have a huge market share in Vancouver, where there is a massive appetite for them but not a lot of choice. Naturally, BMW is chief among the manufacturers stepping up their EV game. Today I am driving an X5e, and I love it,” he says. “This car has a 55km range on a full battery, so if you can plug in at work or at home, you are off the grid. You get great fuel economy when you are using both fuel and battery combined, as the engine will also charge the battery to a certain degree, so you do not have to worry about trying to find a charge station if you are travelling.” While the Province of BC prepares for the onslaught of electric vehicles and providing an ably equipped infrastructure of charging stations, Murray suggests the BMW hybrids are the perfect precursor to the fully electric cars. “We have started taking orders for the new — both fully electric — BMW iX as well as the four-door sedan version, the BMW i4. The SUV stacks up with 500 -plus horse power and about a 500 - 600 km range on a
JESSEL SUMMER 2021
Murray believes in BMW 's leadership in new electric vehicles and the new car lineup alike. While awaiting the much anticipated deliveries of the i4 and iX, here he stands between the M4 coupe and the M850 Cabriolet.
full charge, with an outstanding MSRP of $89,990 ; the i4 ranges up to 475 kms, has 335 hp, and an unbeatable MSRP of $54,990.
These vehicles are going to be big contenders in the EV space, coming at the end of this year or first quarter of next year.” In Murray’s opinion, electrification is not only the future. It is the perfect way to explore British Columbia with Brian Jessel BMW.
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BMW is one of the leaders in the
JESSEL SUMMER 2021
“ THE FUTURE HAS NEVER LOOKED BRIGHTER.”
electric and hybrid vehicle sector, with an ever-increasing number of model options now available from this iconic brand.
ELECTRICS HYBRIDS DRIVING THE SUSTAINABLE DREAM by JOE LEARY
In earlier times, electric vehicles were positioned as the ‘Car of the Future.’ Cue in this decade and the electric car is now. The future has never looked brighter. With an ever-growing customer base, all too willing to find alternate forms of driving machines, the BMW portfolio of hybrids and the forthcoming fully electric vehicles is second to none. I had the distinct pleasure of taking two of
“The first ever electric BMW car was
the PHEVs (Plug-In Hybrid Electric Vehicles)
introduced at the Frankfurt Motor Show in
for a run: the BMW X3 and the BMW 530e.
2013, when BMW produced a subdivision of
When considering state-of-the-art technology,
electric hybrid vehicles,” said Abdel Awwad,
the initial reference point lies within existing
Sales and Marketing Manager, Brian Jessel
automobiles. The electric experience was
BMW. “That was the i8.”
simply unmatched. Utilizing the ability to seamlessly alternate between electricity and fuel, the BMW Hybrids add a whole new dimension to driving. While we eagerly await the arrival of the first fully electric BMW vehicles to the west coast, the BMW tech nology has been in existence for some time.
The aim of the BMW i project was to create eco-friendly urban electric, sustainable vehicles. The line was launched two years before that, in 2011, and the team managing it was tasked with the manufacture of plug-in electric cars.
While concept versions of the i3 and i8 were displayed in Frankfurt back in 2009, production began in earnest in 2013. BMW released two vehicles: the i3, an all-electric car, along with the hybrid, i8 plug-in version. The all-electric i X3 SUV was scheduled for release by late 2020, while the i X SUV and the i4 all-electric sedan launched in 2021. The BMW X3 xDrive 30 e is the first conventional plug-in hybrid and one of an ever-increasing number of model options from the iconic brand. The 530e showcases a four cylinder fuel engine alongside an electric motor. The powerful horsepower is palpable and the car offers the next level of ‘zoom.’ The growing interest in BMW electric vehicles is significant. “Now that globally, the world is going more
JESSEL SUMMER 2021
The anticipation of the new BMW i4 (shown) and iX series is big, with features like the easy-to-read e-drive dashboard screen, and the wireless plug-in unit as an alterna tive to the E-charging device.
to electrification, BMW is one of the leaders in the sector,” said Awwad. “We’re moving forward with electrification in most of our models — in 2020 we introduced the i X and the i4, based on the platforms of the X5 and the 4 Series. We are going to have unique, futuristic vehicles coming to the Canadian market in 2022.” Not surprisingly, demand is high. “We have already started receiving pre-bookings for the i X as of June,” he said. “The anticipation for this car is huge. It looks futuristic and it’s fully electric.”
BC ’s quickly growing network of
“ GLOBALLY, THE WORLD IS GOING MORE TOWARDS ELECTRIFICATION.”
25 JESSEL SUMMER 2021
charging stations, constantly expanding into more and more rural areas, makes driving electric the easiest and most practical way to Explore BC. BC drivers can find public charging stations with apps like PlugShare, ChargeHub, and BC Hydro EV.
THE ART OF
TECHNOLOGY LA SCALA by SANDY MACDONALD
When the company started in 1990, La Scala Integrated Media Corporation was the first true custom electronics integrator of its kind in the region. Over the years, La Scala has completed some amazing installations and won countless awards for their integration of quality electronics and control systems into luxury residences. “Accolades are certainly nice”, says owner
there are many factors that go into making a
Sandy Macdonald, “but to me, it’s what those
great system. Good design by seasoned
awards mean to our team that matters — we
professionals gleans the best results, and we
complete projects to perfection. This is what
simply won’t cut corners to meet a budget.
separates us from so many other players in
That said, we believe we offer value.”
our industry. Many promise, few deliver.”
JESSEL SUMMER 2021
No matter how big or small the project, each
La Scala’s sales consultants are up front about
La Scala customer receives the same close
the appropriate investment required to do the
attention and high quality of workmanship.
job right, at whatever level the project might
Professional schematics and design are always
be. “Saving nickels at the beginning often
done, which of course takes time. But the
ends up costing dimes later on”, Macdonald
customer gets exactly what was promised,
says. “Good gear is only the beginning, as
“ It’s what they say about our company that matters — we get the job done to perfection.”
27 JESSEL SUMMER 2021
Turn on the fire and adjust the flame, change the pool or the hot tub temperature, control your patio TV, the lighting, the louvred ceiling, the discrete outdoor sound system, and even open patio doors — all of it, using one convenient app on your favourite digital device.
La Scala gives their customers a full range of options. Many are derived from successful system installations provided to other clients with similar needs. Yet the La Scala team believes that listening to each of their customers describe their lifestyle and provide their ideas is the key to getting the information needed to design a dream “smart home” for each customer. This results in features and benefits being integrated into the home that best suit the customer’s specific needs. After-sales service is another important factor in La Scala’s success. According to owner Sandy Macdonald, “Most clients want to believe that after-sales service is a given.” “Not so”, says Macdonald. In fact, La Scala has the only full-time in-house Service depart ment in the region. The company wants their customers to know that the Team is there for them 24/7. From the first time clients meet with the team and experience the many offerings in their demonstration centre, it’s clear to see that La Scala is the real deal. As well, any client can easily recognize that the team is genuinely
JESSEL SUMMER 2021
The Steinway-Lyngdorf S-15 sound system delivers unmatched accuracy of reproduction. After all, the goal was to create the sound of a Steinway piano. They certainly scored! Make Steinway Audio Systems a part of your ultimate listening experience.
interested in their customer’s needs. La Scala‘s President, Mike Chorney, a thirty year veteran of the industry, proudly proclaims that “we hire on attitude first and aptitude second.” Perhaps that’s why the company’s been in business for over thirty years.
“ We design ‘smart homes’ that perform in ways that benefit our clients the most.” 29 JESSEL SUMMER 2021
In a large home, control of lighting, motorized shades, sound, security, climate, and access can be arduous. La Scala makes it easy, with control of each zone in the home easily visible and effortless on a smart device. Technology, even speakers for music, can be completely invisible.
ON THE ROAD TO SEAMLESS INTEGRATION by LAURA CACERES
Wondering about the future? These days it’s all about the possibilities of innovative new ways to approach development opportunities, implement business strategies and complement marketing plans.
JESSEL SUMMER 2021
With the quickly broadening reach of current
visibility, while also being concrete indicators
technologies, we find previously separate areas
of direct sales. Social networks, especially
of our everyday lives getting seamlessly inte-
mobile ones, have changed the direction of
grated, communicating our data with each
advertisers’ focus. Mobile-exclusive
other, blending and expanding the limits of
advertising, such as specialized ads and
brand exposure and customer satisfaction.
mobile stores, are shifting focus from the
Today, social platforms are no longer a collection of profiles of people and communities. They sell brand coverage, engagement, and
transitory task of creating effective landing pages to concerted efforts at building specific communities of loyal customers.
As more professionals learn to evaluate the
public transit, accessible via apps, is changing
dependence of profit on customer loyalty
mobility patterns and the way people move
(Net Promoter Score is a measure used to
acceptance of a company), the convergence of computers, mobile devices, TVs, home appliances, cars, etc., will become main stream. Then the focus will be on interactive media as an opportunity not only to consume but also to participate, get involved, engage and act. In addition, the boom in on-demand transport services, currently via Uber, Lyft and car sharing services, and soon some
Mobility is now morphing into an integrated resource that provides a wide range of functions like subscriptions and payments. The integration of online devices extends all the way to autonomous cars benefiting from smarter cities in their quest for full automa tion. Instead of autonomous cars just communicating with one another, they will be able to communicate with smart devices
“ IMAGINATION MEETS NEW POSSIBILITIES AND OPPORTUNITIES.”
33 JESSEL SUMMER 2021
gauge customer loyalty, satisfaction and
Cities have become a tight network of connectivity in ways that even in the recent past would have seemed quite futuristic and sci-fi — from the internet to home systems, from smart cars to optimized traffic signals, from digital devices to cloud services and e-commerce.
SEAMLESS INTEGRATION / CONT’D
built into smart cities too. For example, smart
This shift into the virtual world and our immer-
traffic lights will be able to better control traffic
sion in it was accelerated by the sudden
flows. The cars could simply communicate
outbreak of COVID–19 and the significant
with all the cars on the road to understand
effects of the pandemic on economies,
their position without relying on cameras.
business activities and human interactions.
This is followed by maintenance predictions
With lessened travel, extra effort has been
based on driving style and vehicle. New
put into building virtual engagement strate
security solutions protect all parts of a vehicle
gies from varied remote settings. Organiza
by providing safety modules such as authen
tions now face the challenges of identifying
tication systems and firewalls, as well as
the new opportunities it opens for online
encryption key generation and management,
performance and management. Cybersecu
covering the vehicle from end to end.
rity and the best ways for protecting workers and customers, data and equipment, are starting to be at the centre of current businesses looking for ways to cater to customers’ new needs and demands, while simultane
JESSEL SUMMER 2021
“ COMMUNITY TRUST, SMART INFRASTRUCTURE, AND AN EVER-GROWING NETWORK INFORMATION.”
ously developing innovative solutions and contingencies that go beyond sales and consider integrating community trust, smart infrastructure, and an ever-growing network of information and technological potential.
THE DEVON OWEN DIFFERENCE Here are eight reasons you’ll want to work with Devon Owen on your next home sale or purchase. 1 ) Established, with a proven track record: Realtor Devon Owen has earned herself a loyal following in Metro Vancouver’s luxury Real Estate market, with clients who appreciate her 13+ years of experience and thorough understanding of the White Rock. 2) Award-winning Realtor: As a Realtor with Royal Pacific,
relationships in the new home development industry allowing
Devon has achieved Medallion and Chairman’s Club status
her to secure front-of-the-line access for those interested
with the brokerage for five consecutive years, selling over
$160 million in properties in the past 36 months alone.
7) Innovative Marketing: Devon is ahead of the real estate
3) Integrity and prioritizing her clients’ needs: Devon brings
pack when it comes to marketing. She was one of the first
a genuine enthusiasm for helping clients sell their current
Realtors to adopt modern marketing tools and methods into
residence, find their dream home, or purchase investment
her business, using social media, mobile-friendly listings and
properties. “My goal has always been to exceed my clients’
other innovative strategies to effectively produce results.
expectations while delivering the best possible results,”
With over 10,800 Instagram followers, Devon’s reach is
4) From start to finish: “I’m involved in every step of the
8) Market Knowledge: Devon offers her clients up-to-date
process and guide my clients through every aspect of the
market data to ensure her clients are, “in the know.” When
transaction,” Devon continues. “Selling your home is daunting
asked for her take on today’s market?
for a lot of people, so I walk them through the process — from preparing their home for sale to setting up appointments with the notary.”
The outlook for real estate in 2021 and onwards continues to look promising for sellers and buyers alike in Vancouver. With record low interest rates and more people working from home,
5) Home staging for property showings: “I love to stage a
families are realizing they need more space. “This year we’ve
home and add designer touches that leave the best first
seen a huge uptick in pre-sales, which indicates an increase
impression,” shares Devon. “I have no problem rolling up my
in market confidence — and I anticipate this to continue.”
sleeves and pitching in to ensure the home is presented in the best light possible.” 6) A strong network of professionals: “I have an extensive contact list of trades and professionals, from power washers and carpenters to mortgage brokers and legal experts, to refer my clients to.” says Devon. She also has strong
Contact Devon today. 604-614-8380 devon owen.com
photography: Lia Crowe
markets in Vancouver, the North Shore, and South Surrey/
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E BIKES NEW URBAN
TRANSPORTATION by JOE LEARY
Based on current demand, electric bicycles are considered ‘hot wheels.’ But while the rising popularity of the e-bike is generally viewed as a modern-day phenomenon, the origin of this futuristic mode of transportation actually dates back well over a century.
JESSEL SUMMER 2021
The first patent was granted on December
“During the years I have been in the cycling
31, 1895 to Ogden Bolton Jr. His invention
industry I have seen interest in e-bikes grow
was a rear wheel mounted battery-powered
three times year over year,” says Graham
bicycle. Fellow inventors of the era refined the
Loewen, Sales Representative of Dunbar
concept with various versions and models.
Cycles, founded in 1928 and currently
And while the e-bike continued to find
Vancouver’s oldest bike shop. “The biggest
support in the ensuing years, it languished
increase has been in this past year. The major
on the sidelines, showing limited growth.
spike in demand for bicycles happened
It was shelved for a lengthy period until
because more people are trying to enjoy
major industries got involved in the 1990s.
the outdoors as much as possible.
Yamaha built an early prototype electric
“E-bikes bring back the joy of riding and as
bicycle in 1993 and later created the pedal-
technologies are becoming more developed
assist concept. Popularity soared with
and battery ranges increase, e-bikes are
increased production and today the e-bike
becoming more and more popular among
is a booming business.
working professionals who commute to work.
“ E-BIKES BRING BACK THE JOY OF RIDING.”
39 JESSEL SUMMER 2021
With an e-bike, people can go further, faster, no matter what shape they’re in. They can now add fun to their commute, keep up with their friends, and cheerfully ride up the hills that used to inhibit them.
“ E-BIKES ARE AN IMPORTANT PIECE OF THE TRANSPORTATION PUZZLE.” “At Dunbar Cycles we do a lot of electric
“I use the e-bike about 75% of the time and
mountain bikes as well. Many riders look to
would probably use it closer to 100% if I didn’t
enjoy the descent more by taking the long
need to travel as far as I do for meetings.
climb out of the ride, and as well there are lots
I now have a “car light” lifestyle and the times
of new riders purchasing electric mountain
I have to put gas in the tank are few and far
bikes who are trying to keep up with more
between. My commute is so much fun now
experienced friends or just trying to get as
— and how many people can say that? My
many laps in as possible after work.”
route takes me through a couple of neighbour-
Noting that the customer base spans all generations, Loewen sees an ever-increasing ownership base of people utilizing the e-bike as a primary method of transportation. One such commuter is District of North Vancouver Councilor Jordan Back, whose primary motivation was to become less
some of the same people every day. The fresh air and exercise are also the perfect way to reset my day between home and work.” So who exactly is the typical or median consumer of e-bikes? “It really does span all types of people,” says
associated costs, and also for esthetic reasons
Loewen. “As technologies are becoming
and environmental concerns.
more developed and battery ranges increase,
planet have a duty to do what we can to reduce our carbon footprint wherever we can,
e-bikes are becoming more common for working professionals using them to commute to work.
and driving less is certainly one way to do it,”
When e-bikes were first released they were
mostly just a standard cruiser or commuter
“I have always been someone who rides bikes, mostly for competition, so the idea of getting
JESSEL SUMMER 2021
a multi-use path, where I find myself greeting
dependent on an automobile and the ensuing
“I feel that all of us living on this beautiful
hood parks as well as along an urban trail and
a bit of exercise just by running errands, travelling to the office or doing any of the other short trips that I would have otherwise used my car for was quite appealing to me.”
bike that was designed to hold a battery and a motor in the rear wheel. Now as technolo gies have been developed, e-bikes are becoming part of any brand’s line-up, batteries have become more integrated and motors are connected to the cranks. Lately, a few brands have been releasing ‘lightweight’
As a sitting Councilor, Back commutes from
e-bikes containing a smaller motor and
North Vancouver to his Burnaby office. His
battery, decreasing the range but increasing
commute encompasses roughly 40km. He
the rideability of the bike, making them feel
also uses this mode of transport in the
very similar to a non-electric bicycle
majority of his travels.
Jordan Back, Councillor, District of North Vancouver, enjoys daily e-bike riding as part of his routine.
Graham Loewen of Dunbar Cycles concurs:
gering and with an eye to the future one can
“I believe e-bikes are actually quite transfor
only imagine the impact. Just a couple of
mative in the way they are getting people
years ago the electric bicycle market was
out riding, and providing a viable alternative
estimated at around $16 billion worldwide
to the car for so many. I think their popularity
and expected to rise an additional 10% or
is only going to increase for the foreseeable
so within five years. By 2023 sales are now
future, particularly as more manufacturers
projected to reach 40 million units, generating
come on board and the price of the average
$20 billion in revenue.
e-bike comes down. As traffic congestion
With civic officials like Jordan Back onboard, perhaps more local municipalities will embrace and encourage a more eco-friendly means of transport. “In North Vancouver we
across major cities like Vancouver continues to get worse, building more roads or bigger roads is only going to provide short-term relief.
are actually about to launch an e-bike share
“I believe e-bikes are an important piece
program which I think will provide the perfect
of the transportation puzzle that all levels
opportunity for people to try them and see how
of government are trying to solve going
practical they are as a way of getting around.”
Like BMW, many bicycle and auto manufacturers are going electric, making the weekend adventures in the future far different from those of the past.
41 JESSEL SUMMER 2021
The continued growth of the e-bike is stag-
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21734 Telegraph Trail, Langley, BC The Main residence is an Elegant representation of a Modern Farmhouse design: a 8424 square foot home on 32 rolling acres, with 5 bedrooms and 8 bathrooms. A quality built with exquisite design located 5 minutes from the village of Fort Langley, Thunderbird Equestrian Park, Local Wineries, and Golfing. The estate includes Multiple Income producing buildings on
A Concierge Style Experience Luxury real estate is what I live for. There’s nothing I enjoy more than discussing the merits of a beautiful property, delving into the subtleties around location, design and quality. I put this passion to work for my clients every day, proudly introducing them to new homes in Langley, South Surrey, White Rock and the Greater Vancouver area.
Designer for Life Design also plays a big part in my life, and I’ve been lucky enough to have some of my home designs featured in prominent home magazines. This has served me well in my hobby : investing in older homes and breathing new life into them.
$14.8 million site, as well as a property that can be used for many different Business options such as Growing, Livestock, Storage, or Equestrian pursuits. Close proximity to the highway and all amenities, makes this a prestigious opportunity for a residential investment, commercial investment, or holding property for future development.
Rachel Diesing 604.789.3156 | rd sothebys.com rdiesing@sothebys realty.ca
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ONLINE ADDICTION IS IT TOO LATE TO SHIFT OUR RELATIONSHIP WITH SOCIAL MEDIA? by LAURA CACERES
The stats are undeniable: we are living
Social networks have amplified this
in the social media era. Consider this:
aspect of human nature. They have broken
2 billion worldwide social network users, 500 million tweets sent every day, 70 million images uploaded daily on Instagram, 300 hours of video uploaded per minute on YouTube 1. Since it first began, social media has
the barriers of distance and time, of presence and visibility. They expand and fulfill the most deeply human need of communicating, while providing rewards in the form of attention from others for relatively minimal effort. But have they gone too far?
continuously, tapping into our social nature and our need to share information with others. We share to impress, entertain and be useful, and to express who we are — or who we want to be.
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enabled us to connect and communicate
ONLINE ADDICTION / CONT’D
THE PSYCHOLOGY OF SOCIAL ADDICTION
THE DOWNSIDES OF CONSTANT CONNECTIVITY
Social media products are habit-forming and
But spending too much time on social media
addictive, and it’s not accidental that they
can make people feel unhappy and isolated.
keep us coming back for more. Our desire for
And worse? The portrayal of “perfect”
likes, retweets, and emoticon reactions grow
lifestyles and material goods can also fill users
with every positive reinforcement. The
with jealousy and despair.
business model is to engage users and then sell that attention to advertisers. And psychology is an integral part of this process.
It’s a vicious circle: Social media use provides rewards that encourage increased use. This continuous use eventually leads to problems:
UX designers carefully study how people
ignoring real life relationships, work or school
interact with products and how their
responsibilities, and declining physical health.
decisions can be influenced or manipulated.
This damaging behaviour can cause people
For social networks to work — to get the
to engage in social networking even more to
next round of funding or be considered
relieve their pain. Consequently, when social
marketable — users must spend increasing
network users repeat this pattern, the level
amounts of time on them. So UX designers
of psychological dependency increases.
are always looking for new ways of getting people to stay hooked.
Experts recommend we all take a “digital detox” to break harmful dependency patterns and improve our well-being. This is easiest
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“ 26 PERCENT OF THE GLOBAL POPULATION IS ON SOCIAL MEDIA”
when done gradually, and it’s not complicated. Turn off notifications; avoid screen time before bed; place less importance on how and when we post; develop new hobbies; and get outside. ___ 1. (Psychology of Social Networks: What makes us addicted?, n.d.). https://www.keepitusable.com/ blog/psychology-of-social-networks-what-makesus-addicted
RE ENTRANCE FOR ENTRYWAYS by LISA MANFIELD
The hardest working room in your home may be the kitchen, but the runner up and most easily overlooked is the entryway, where errant shoes, bags and coats get tossed in passing; keys, mail and sundry languish forgotten; and forlorn decor sits unnoticed, as it was during the past year when visitors were verboten.
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But now is a perfect time to get your entryway
From timeless elegance to classic Art Deco,
ready to make a stylish impression, as a
Hommés’ and ACH ’s designs combine
gradual return to normal has put visiting back
neutral colours with standout textures and
on the agenda. Hommés Studio is here for it,
shapes to create magnificent pieces that
with an eclectic collection of furnishings and
draw the eye and bring order to the chaos.
fresh accoutrements in partnership with ACH
Together, Hommés and ACH offer a bold
Collection, that will elevate your entranceway
and esoteric mix of furnishings and decor
with style, sophistication and a solid dose of
that add a heaping splash of “je ne sais quoi”
European flair, and solidify its position as the
to your front hall, inviting all who enter to
place to be when socializing gets in full swing.
Is it art or a portal to another time and place? You’ll easily spend much time reflecting in (and on) this Flakt wall mirror, encircled in gold and elevated with a gilded fan facade. This Babar floor lamp is the embodi ment of a sunny summer day and will add a little spring to your step whether you’re coming or going.
Strong, soft and supple, the Zeus bench is a plethora of contradictions with its curved legs and armrests and textured seat cushion. Not unlike a Greek god, it’s a wonder to behold, and the perfect perch for robing and disrobing as you come and go.
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Creating a welcoming entryway requires pieces that are equally functional and beautiful to behold. Overlaying the whole ensemble on a powerful colour completes the room masterfully.
RE-ENTRANCE / CONT’D Wow your guests with unique pairings of colour and attentiongrabbing accessories.
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1 / Art Deco meets Alice in Wonder land in this Elephant Sideboard. In black, white and iridescent purple, it’ll store all and sundry out of eye’s reach as it anchors your entryway with a decidedly jazzy vibe. 2 / A synchronized decorative accompaniment to the Elephant Sideboard, this Schlemmer bowl from ACH Collection is a celebration of Bauhaus style. It is handmade and perfectly positioned for style with a side of substance.
3 / The Lacrimosso figurine will add an emotive appeal to your entryway. Inspired by the famous Crying Boy painting, Lacrimosso believes in happiness and that life is too short for sadness. The Lacrimosso’s gold detail and white stylings emphasize the brighter side of life. 4 / Lay out the red carpet, of sorts, for all who enter your humble hallway. This Combo rug will cushion both guests’ and family members’ feet as they glide inside, offering a uniquely designed pathway of neutral colours and geometric shapes.
Why not include a spot for your precious pets in your entryway. After all, greeting loved ones and guests is something they often love to partake in. 5 / Sheba is a luxurious bed for pets, a comfortable and stylish large dog cushion that will fit your home’s modern decoration and pet lifestyle. Designed with your dog or cat’s comfort in mind, the Sheba comes in two sizes, and is durable enough to retain its shape over time. Your furry friend will love their new bed almost as much as they love you.
Add the Cosmic Pet Bowl to your pet’s favourite sleeping spot and bring a touch of futuristic shine and design to their day. Perfect for both food and water, the Sheba will look right at home amidst your carefully curated decor. Perch beside your pet on your own Fifih Bench, a minimalist accompa niment to Fido’s bed, and the perfect spot to sit and say hello again when you return home.
6 / No pets? Grab this gorgeous Galgo Yellow decor piece to turn to anytime you long for a furry friend at your door. This luxury figurine is made and painted by hand, giving each piece a unique and distinctive character. Its combination of bold colours and sensational motifs bring an artistic spin to your entryway, along with a doting friend who is always there to greet you through thick and thin. 7 / Scent-sational. The eye-catching ACHI candle releases a hypnotic perfume that sets the tone from the moment you walk in the door.
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Add wow-factor to your entryway with vibrant colours, bold shapes and ‘objets d’art’ on a global theme.
RE-ENTRANCE / CONT’D
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8 / The Klimt Coffee Table, created using a technique called marquetry is the perfect choice for a natureinspired spot to drop your keys, mail and anything else you bring home. Turn your entryway into a life-sized puzzle with the Crina Rug. Akin to floor-art, this pristine piece combines nude tones and organic shapes, perfect for contemporary interiors.
9 / Every entryway sidetable needs a decorative ceramic like the Irene Jar. This celebration of Bauhaus is always in style. 10 / Larger entryway space to fill? This Camou sideboard offers plenty of storage and display space. The four doors open up to two large cabinets outfitted with interior shelving, so you can make the best use of your space. Its bright colour and unique shape brings creative inspiration to your entryway.
Few things create ambiance more effectively than lighting. From soft to vibrant to downright funky, your lamps say a lot about the personality of your space. 11 / The stunning Nico Table Lamp will light the way from the threshold into your home, and possibly steal the show. 12 / The Dyta Table Lamp is perfect for design lovers with a penchant for marble. Its provocative curves will entrance all who come into its light.
View the complete Hommés Studio and ACH The Perfect Entrance Hall Interior Design Collection at hommes.studio and achcollection.com
MASTER MOOD by LISA MANFIELD Turn up the summer vibes in your home
It brings a beautiful touch of exotic flair. And
with a golden sitting room adorned with
better still, it never flies away! In the centre, not a sofa, but a treasure! From
Cast a golden glow with a column-shaped
its charmingly curved seats to its semi-circular
floor lamp in gold and black which can blend
backrest and velvety cover, this three-seater
into both the classical and the modern living
with a mid-century flair is an incredibly
room. It looks particularly elegant next to a
appealing and sophisticated piece that could
suite of furniture or in the corner of a room.
easily be found in a luxury hotel. It offers
Add a decorative figure which realistically recreates a parrot on a pedestal. It welcomes guests as they enter the room, or enchantingly supplements an arrangement of greenery.
comfort as well as a better conversation configuration. Its yellow upholstery will also complete the sunny vibe in your living room. Find these designs at inspirationfurniture.ca
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eclectic character pieces.
A NEW GENERATION OF HYBRID BEAUTY PRODUCTS by ANA ALLEN
Much like a hybrid car is powered both by gas and electricity, cosmetics have also benefited from a hybrid approach to usability, creating products that are combined, complemented and expanded. As a cosmetic product developer and consultant, I help brands create impeccable products that meet brand strategy and consumer targets with a desire to create safe and sustainable consumer-focused products. In my experience, what makes a brand successful is what I call my Butterfly Creations System. Consistent Innovation: get your consumer involved. Edu-tainment: Add value to your consumer. Get Real: Builds trust and credibility. Hybrid beauty product development provides efficient solutions, diverse initiatives and ingredient innovation. 56
I believe that the beauty industry is ready to move
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forward into a brighter and more interesting future. To give more insight into what’s coming, I chatted with Vancouver’s best kept secret: makeup and hair stylist Rio Translado (@riotranslado).
Makeup @ riotranslado Photo @ carl.ostberg Model @ sierrasidwell
Rio, what do you think about hybrid beauty products? I always LOVE duality in beauty products. If I can find products that reduce extra time, that is ideal. What are the advantages of hybrid skin care products? I travel a lot for my job and besides saving time, I find it very helpful to condense my kit size when I travel. Even though I have fewer products in my kit, I am still able to create any look with less, which is essential. Since you have worked with hair for so many years, you understand what people need. What type of hair care hybrid would you like to see developed? Before I became a makeup artist, I was a hair stylist. If we could make hair products that have skin care
Makeup & Hair @ riotranslado Photo @ katewhytephoto Model @ perthjinta
properties, not only will we improve existing concerns but we could also TREAT the hair.
What is your prediction for colour
What are your secrets for creating those
flawless no-makeup looks?
We are witnessing a world that has changed overnight.
I don’t believe in heavy complexions with makeup.
We have become braver, more innovative, patient and
To achieve the effect, I always start by analyzing skin
caring. People will express themselves through makeup,
type and giving it what it needs with skin care first.
and hair will become more personal, stylized, bolder and
My philosophy with skin is “treat before covering.”
more colourful to bring back some of the joy and
How have you used makeup in your makeup kit
happiness after the dark days we are enduring.
as multi-functional or hybrid?
Hybrid is not only about combining various elements.
I look at makeup as pigments and try to not let the labels
It’s about evolution: discovering new processes and
tell me what it is or how to use it. I use makeup on every
implementing ideas, and this is done best by collaborating
part of the face as long as the pigments are safe and the
textures are right. I never let the labels on the packaging dictate my limits.
Hybrid products can highlight carbon footprints such as printing, production, labels and plastics. I’m glad you’re including this factor in developing beauty products.
If you have a product idea or are currently in the process of a product launch, I would love to be a part of your evolution. You can find me at @AnaAllen.
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Does hybrid beauty reduce waste?
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EARLY BIRD NIRA ARORA by JOE LEARY
The dream-shattering buzz of the morning alarm comes awfully early when you co-host a top-rated radio morning show. Such is the life of Nira Arora of Virgin Radio’s ‘Jonny, Holly and Nira,’ who starts her day at the unimaginable hour of 3:45 am. The always upbeat broadcaster and
who wanted me to succeed and believed
mother of three has been a media force in
I was setting myself up for failure. Then
Vancouver for over two decades, with a
there was the internal struggle — am I
deep commitment to women, children and
a South Asian female broadcaster or am
families in her community.
I ‘just’ a broadcaster?”
But her broadcasting ambitions weren’t
It’s a question that was resolved quickly,
always embraced by those around her.
as Arora was warmly embraced by both
“There were doubts at the beginning,” she
the broadcasting sector and within her
says. “Many people didn’t understand what
I was getting myself into; family members
“ AFTER MUCH SELF-REFLECTION, I PROUDLY EMBRACE BEING REFERRED TO AS A SOUTH ASIAN BROADCASTER.”
EARLY BIRD / CONT’D
“I really wanted to just be a ‘broadcaster’ to
Arora went on to volunteer as a host/
shed some of the limits I had been putting
reporter/writer/producer for a variety of
on myself, partly in light of the expectations
TV shows while she attended Simon Fraser
of my community, and their comfort level
University and held down a part-time job.”
with what I’m putting out there on live radio. But now, after much self-reflection, I proudly embrace being referred to as a South Asian broadcaster.”
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her studies to mass media communications before going on to take journalism at the British Columbia Institute of Technology.
GETTING HER START
“I tried it all: on air and behind the scenes
Despite having been a member of acting
in TV, newspapers, magazines and radio,
clubs in high school and university, Arora
and fell in love with the latter. That feeling
didn’t initially consider the arts as a career.
of live radio is unlike anything else — it just
“I was on my way to becoming a lawyer;
can’t be matched.”
the plan was in place,” she says.
And it was a move that led her to switch
But the universe had other ideas. “I used to
As she established herself on the airwaves,
help put on culture shows in the community
she also became a vocal advocate for
and would MC them and write plays and act
minority communities, becoming actively
in them,” she says. “I was approached by a
involved in a charitable initiative for Options
local multicultural TV producer who asked
Community Services, a $1.5 million
if I’d be interested in pursuing television.
affordable housing project in Surrey.”
I was apprehensive but I knew I had to try. Everything in my gut said ‘yes.’”
“It’s an amazing cause to aid women fleeing domestic violence, refugees with nothing to their name, people who have suffered from addiction or mental health issues who can finally get ahead if given the chance, and children in the foster care program that somehow got lost in the system,” Arora says.
“ THAT FEELING OF LIVE RADIO IS UNLIKE ANYTHING ELSE — IT JUST CAN’T BE MATCHED.”
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Family is what drives Nira Arora — both her own as well as her deep commitment to improving the lives of women, children and families in her community.
EARLY BIRD / CONT’D
“ GIVING BACK TO OTHERS IS A SURE WAY TO GIVE YOUR SPIRITS A BOOST.” “Giving back to others is a sure way to give
that could possibly be missing on streaming
your spirits a boost.”
services. With radio — and morning shows
Juggling family alongside an itinerary that includes authoring a long-running column, and various hosting and guest speaking duties is no easy task.
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Undaunted, the South Surrey resident looks forward to maintaining her strong voice on the airwaves.
specifically — there’s an opportunity to connect with the hosts; to feel that you’re a friend sitting at the table taking part in the conversation. You get to know these people and they can feel as though they’re part of your crew. You become invested, and their stories begin to mean something. They hopefully make you
“I understand there are many other options for
laugh, smile, cry, and question your own
listeners, but I personally feel radio is strong
thoughts and opinions. This is still enticing to
and alive, and there’s a sense of connection
me and many others.”
PEOPLE MATTERZLC FINANCIAL by JOE LEARY
If ever there was a time for solid,
Recognized as a leader within the industry,
trustworthy financial advice, it’s now.
ZLC Financial has adapted to an ever-
After a year ravaged by the global pandemic, businesses and individuals are working to rebuild, and relying on the trusted counsel of their financial advisors to guide the way out of the economic chaos that has ensued. Fortunately, the great minds behind ZLC Financial have spent 75 years establishing their trust and authority in all matters
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changing economy and marketplace; weathering decades of storms. “With each challenge over time the resolve and grit of the firm has developed even stronger, and obstacles have proven to be growth opportunities,” says Zlotnik. “COVID-19 would be one such example — a challenge for sure, but it has accelerated our ability to be even more efficient and proactive in a new environment.”
financial. “Integrity and reputation are what
Always on the pulse of industry dynamics,
defines and comes naturally to us,” says
ZLC has cultivated the ability to consider how
Garry Zlotnik, chairman and CEO. “We strive
the macro-economy impacts and influences
for service excellence, and our culture of
its clients. “We are certainly not short term
integrity and professionalism is baked into
or reactionary advisors,” Zlotnik says, adding
our DNA .”
that their advice is uniquely matched to each client’s specific needs.
approach so we are never faced with kneejerk challenges in reaction to market conditions,” he says. “Our method is to be prepared for various climates and scenarios with a proactive plan and flexible yet structured approach to adjusting and enhancing our clients’ portfolios to meet their objectives long term.”
Garry Zlotnik, Chairman and CEO Always a pleasure working with such a consummate gentleman.
“ Integrity and reputation are what defines and comes naturally to us.” 65 JESSEL SUMMER 2021
“We believe in a diversified and tailored
above: Garry Zlotnik charming the crowd at a ZLC holiday party, with his wife Cyndi, standing by.
LIKE FATHER, LIKE SON
BUILT BY TRUST
Teachable moments can shape one’s life,
When asked what he tells those entering
and learning from his father Harold was the
the market with little or no knowledge of
opposite: What makes ZLC truly unique is how they tailor solutions specifically to meet their clients needs and priorities.
best tutelage Zlotnik could have asked for.
financial planning, Zlotnik offers a simple
“My father was the ultimate salesperson and a great communicator,” he says. “We are in the people business and relationships are everything. I joined ZLC Financial 40 years ago with the vision of building a business offering a diverse product line;
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response: “trust first,” he states emphatically. “Let your market know you care about them and their specific needs. Be there for them. Be the trusted relationship. Without trust there is no connection — there is nothing.”
tailoring to service the needs of business
And despite the ravages of the global
owners. Every client is unique and it is our
pandemic, Zlotnik is encouraged by what lies
responsibility to understand their needs and
ahead as the virus comes closer to being
make recommendations that are customized
to specific and personal criteria.”
“ Be the trusted relationship. Without trust there is no connection — there is nothing.”
“I see huge opportunities to invest,” he says. “Companies have reduced expenses during COVID-19 and are now starting to get back
to normal.” And as the world starts to re-open, Zlotnik emphasized the need for good corporate citizenship. “A core value of ours is donating both time and money to charitable organizations.”
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35 YEARS IN THE DRIVER’S SEAT by JOE LEARY
An icon in the automotive business, Brian Jessel has been the eponymous head of the top-selling BMW dealership in Canada since 1986 . But his love of cars began long before he opened his first used car lot with six autos on a leased space at Burrard and 1st avenue in Vancouver.
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With his father Bernie, a major player in the
if he gets into the driver’s seat. I bought him
Toronto automotive scene, Jessel’s early
and his 6 -year-old brother cars — yes, real
exposure would foster a love of cars that
cars. I just need to wait twelve years to give
would guide him for the rest of his life.
them to them.”
“I loved cars from the time I was a toddler,”
TAKING THE WHEEL
he recalls, adding, “it’s probably in my DNA .
Today, Brian Jessel BMW oversees a magnifi
I now have a four-year-old grandson who is
cent 66,000 -square-foot new car facility on
exactly the same; he sleeps with cars in his
Vancouver’s Boundary Road, and an additional
bed and won’t let go of the steering wheel
36,000 -square-foot pre-owned space nearby.
But Jessel nearly took another route in life.
Jessel eventually made his way out west,
Despite his long-standing love of all things
where he continued to work as a car broker
automotive, Jessel briefly considered an
until he was able to accumulate just enough
entirely different career path when he was
inventory to launch his own shop. Today, his dealerships sell in excess of 5,000
“I went to university but never graduated —
cars annually; continually outpacing com
I wanted to get to work. I interviewed at a
peting BMW dealers by a considerable margin.
prestigious Bay Street stock firm and was accepted for the position, but I never started,” he says. The pull of the auto industry was too strong. “A couple of weeks later I was selling cars at a classy GM dealership on the west side of Toronto.”
“ I LOVED CARS FROM THE TIME I WAS A TODDLER”
69 JESSEL SUMMER 2021
a university student in Michigan.
“ WE CHERISH OUR RELATIONSHIPS WITH OUR CLIENTS”
SECRET TO SUCCESS “We take a personal approach to the car business,” Jessel says. “We cherish our
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relationships with our clients and like to spoil them and treat them as VIPs. This is how I want to be treated, so this is how I grow my business relationships. Our people are knowledgeable but also warm and engaging. And we are laser focused on all things BMW. We aren't using a cookie cutter format that works for selling everything from Bentley
to Hyundai like large dealership groups need to be. Yet we are the size of five dealerships, so we still have all the economies of scale of the multi-brand.”
THE ROAD AHEAD Much has changed in the automobile world since Brian Jessel BMW opened its doors in the 1970s, most notably, technological advancements that have turned cars into veritable computers. “As with everything in the world, the computer has changed how
“The new frontier is the electric car,” says
I went to Europe and drove the upcoming
Jessel, adding that despite the hype, as of
BMW 7 Series. It had a dial in the center
2020 less than 3 per cent of all vehicles sold
console that controlled many of the car’s
are fully electric. “There is a mystique I like
functions. Auto journalists hated the iDrive
about electric cars. They are so quiet and
System when they first saw it. Now almost
have amazing low-end power. I still love the
every manufacturer has followed BMW ’s
feeling of an internal combustion engine,
lead and has a similar operating system.”
however, it is inevitable that electric vehicles
This begs the question: how much more advancement can we expect in automobiles of the future?
will dominate by the end of this decade.” And it’s likely Brian Jessel BMW will continue its dealership domination along with them.
71 JESSEL SUMMER 2021
cars operate,” he says. “Twenty years ago,
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Brian Jessel BMW occupies a fabulous 66,000 sq. ft. new car facility on Boundary Road in Vancouver, a significant step up from his first dealership in Abbotsford, with an additional 36,000 sq. ft. pre-owned space nearby, selling more than 5000 cars a year, and continually outperforming other BMW dealers by a wide margin. Inside the showroom, rows of “Dealer of the Year” banners hang as impressively as Stanley Cup pennants’.
Bullish on the M series: The BMW bull at the front door is there for a special event, handsomely decked out in the M series colours.
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BESPOKE COLLISION REPAIR No 1 COLLISION GROUP by JOE LEARY
Brothers Scott and Robert Walker have always had their sights set on success. With a passion for luxury vehicles, and a strong desire to create innovative companies, they acquired — via Walker Group Ventures — a small collision repair facility in 1994, and No. 1 Collision was born. With pride he notes that the technicians at
No. 1 Collision has established itself by focusing
No. 1 Collision are “some of the best in the
on doing two things well: taking care of its
world, constantly training on forthcoming
people, and taking care of its customers.
innovation and technology in the industry.
Jason Cooper, Executive Vice President, has been with Walker Group Ventures for over a decade, and has seen the growth that occurs when you invest in your most valuable resource — your people.
We have technicians training all over the country every month throughout the year.”
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The luxurious customer service area, with comfortable furnishings and welcoming staff, feels more like a premium car showroom than a collision repair centre.
With locations in Vancouver and Richmond,
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above: In Richmond, our 35,000 sq.ft. state-of-the-art facility can service up to 100 cars at any given time. With its beautiful modern offices, it also serves as the company headquarters.
GROWTH UNDER THE HOOD
opposite: Owners Robert and Scott Walker with Executive Vice President, Jason Cooper.
It’s that top-quality approach to collision repair that has led to explosive growth for No. 1 in recent years, with a new location
realized that the industry was in need of a better collision repair experience for the customer — similar to the experience you receive at luxury automotive dealerships.”
under development in Southern California,
Much innovation has occurred within the
along with recent openings in Washington
automotive industry, too; most notably the
State and the Greater Vancouver area.
increased factory-equipped technology
“The expansion has definitely been organic,”
contained in newer luxury vehicles.
Cooper says. “The luxury automotive market
“Collision repair has been rapidly changing
has been steadily rising over the last decade,
in recent years with the technology in new
so naturally the demand for collision repair
vehicles,” Cooper says. “A bumper repair
increased. Rob and Scott Walker both
used to be a very simple process. Today,
radar, and other technologies that make simple repairs very complex.” While accident-avoidance systems have helped to decrease the severity of car accidents, Cooper notes that “vehicle repair costs are higher due to the complexity of these systems. Until there are 100% autonomous vehicles on the road, human error will always come into play.”
“ The industry was in need of a better collision repair experience for the customer.”
77 JESSEL SUMMER 2021
bumpers are filled with sensors, cameras,
“ Our goal is to take the collision repair industry to the next level.”
THE FUTURE IS NEXT LEVEL The undeniable theme behind all Walker Group Ventures is the customer experience — not just delivering a great experience, but going beyond all expectations. Further expansion plans into 2022 will raise that bar even higher. “Our downtown Vancouver location on
Vernon Drive and Parker will take the
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collision industry to the next level,” Cooper says. “The facility will be over 30,000 square feet, and will include all of the latest and greatest technology in the collision sector.
“Damaging your vehicle in an accident is a
PC Urban, and features a showcase of local
terrible occurrence, which is why we want
art and a rooftop lounge. This facility will
to make repairing that vehicle as easy and
ensure that customers in Downtown, North,
comfortable as possible for the customer.
and East Vancouver have a centralized luxury
We want to be known as the Nordstrom of
vehicle repair facility they can depend on.”
the collision industry — we don’t sacrifice
As No. 1 Collision looks further into the
quality or service to save money.”
future, its sights are set on taking customer
Simply put, No. 1 Collision is the art of
experience to new heights. “Dealerships
high-end collision repair.
are constantly evolving the car-buying and delivery process, so we need to keep pace with that experience,” says Cooper.
top: Two views of our 35,000 sq.ft. location in Richmond; Northeast customer service entrance, and Northwest corner of the building. bottom: Our 30,000 sq.ft. Vancouver location is set to open in early 2022.
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The building itself is a mid-rise concept by
EXPO 86 LOOKING BACK ON THE CELEBRATIONS 35 YEARS LATER
by JOE LEARY
As we reflect on the launch of Brian Jessel BMW and its milestone
was held on the north shore of False Creek, the second such fair to
35th anniversary, it fittingly coincides with Vancouver’s legendary
be staged on Canadian soil, after Expo 67 in Montreal, and the final
Centennial celebrations, also thirty-five years ago today. It was
World’s Fair to take place in North America.
May 2, 1986 when Expo 86 opened its doors and eventually hosted over 20 million visitors in the ensuing five months.
The transformation of the area was bold and dramatic and owes much to the vision of Sam Bawlf, BC Minister for Recreation and
Vancouver would welcome the world — and the world responded.
Conservation, who eight years prior had proposed an international
And it quite literally put our city on the international stage.
exposition to celebrate our city’s centenary. The proposal was based
With an official launch attended by the Prince and Princess of Wales, the 1986 World Exposition on Transportation and Communication
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Rain or shine, visitors came to the Fair. Over five months, Vancouver hosted more than 20 million people. Flags from countries around the globe flew at Expo 86 to welcome, bring together and share ideas and innovations on transportation and communications.
on an architectural study and after much consultation, upon which varying sites were reviewed and considered, the Bureau International des Expositions in Paris approved the concept and Expo 86 was born.
birth to what we know as Expo 86,” says
sidered a trade fair, it was classified under
Ketchum. “Patrick went on to become
a separate category exposition, the largest
Commissioner General of Expo and was
ever held, bearing the theme ‘World in
instrumental in a record number of inter
Motion — World in Touch.’
A truly collaborative venture, Expo 86 was
Peter Armstrong was one of those partici
sponsored by both the federal and provincial
pants. He was an early believer right out of
governments and established as a non-profit
the gate as then Vice President of Gray Line
agency to operate the fair, headed by billion-
Vancouver. “At that time the general popu
aire Jimmy Pattison. Jess Ketchum, Vice Presi-
lation was against Expo 86,” he notes of the
dent of Communications for Expo 86, recalls
excitement such an event could, and
the pivotal occasion that inevitably became
ultimately would create for Vancouver. “My
the genesis of Vancouver’s World’s Fair.
philosophy was better to be on the bus, so
“Minister of Tourism and Deputy Premier Grace McCarthy, BC Agent General in London, Lawrie Wallace and Patrick Reid, Minister in charge of Government House in London and President of the Bureau of International Expositions, had a chance meeting in London in 1978 and that gave
to speak, in support of an initiative like that than to watch the bus go by. Many times I met with Jess Ketchum in his capacity as senior executive with Expo 86. One morning as I was driving and listening to CKNW Radio, they had a live interview with Jimmy Pattison, announcing the ticket prices for Expo 86.
Hundreds of thousands of World’s Fair goers finally got to experience the excitement of Expo 86, opened Friday, May 2, 1986 by Charles and Diana, Prince and Princess of Wales, and Canada’s then Prime Minister, Brian Mulroney. “Transcending the Traffic,” a 26-metre-tall sculpture by Canadian sculptor Bill Lishman.
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To eliminate any possibility of being con
top left: From May 2 until October 13, the Fair themed “Transportation and Communication: World in Motion — World in Touch” completely trans formed the skyline of Vancouver and the city itself.
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bottom left: Ron Baird’s Sea Monster, created for Expo 86, was owned by collector Alexander Sellers for 30 years until he generously donated it to the city of Barrie, Ontario, where it’s now displayed on Barrie’s waterfront near its Expo 86 companion, Spirit Catcher. right: The popular Expo 86 Highway to Nowhere was a film studio’s impressive vision of transportation frozen in time.
I was intrigued and immediately turned the
check. After a brief chat, without missing a
car in the direction of their headquarters and
beat, Jimmy told Jess to “give him a receipt.”
within 20 minutes of that announcement I was in Jess Ketchum’s office telling him I wanted to buy the first 5000 tickets to Expo 86.”
Construction of the first pavilion began in October 1983 and, while labour disputes in 1984 disrupted work, all pavilions were
Jess said, “Peter, we don’t have any tickets,
completed on schedule and $8 million under
we just announced the price” to which
budget to boot. Expo Centre opened May 2,
I replied that I still wanted to buy the first
1985 as a preview, showcasing the site. It
5000 tickets as I wanted to show my support
was divided into six zones, each containing
to Expo 86 and this great city. Jess replied,
pavilions, theatres, rides and restaurants,
“That is kind of you but we still don’t have
while the centre of the site was dominated
any tickets, we are not set up to sell tickets.”
by BC Place Stadium. In all, there were 65
I was determined and told Jess I had my
pavilions, 41 of which were of an international
chequebook with me.
nature. Seven Canadian provinces were
Jess stood up, walked out of the office and later told me he had gone into Jimmy Pattison’s office. Jess told Jimmy that he had a guy by the name of Peter Armstrong who was determined to purchase the first 5000 tickets to Expo 86 and was ready to write a
represented, along with two territories and three US states. Nine corporations also hosted pavilions. To say it was an overwhelming success is an understatement, as overall attendance during Expo 86 actually doubled initial targets.
“A great deal of credit can go to the strategy of focusing much of the marketing into California,” says Ketchum. “The advice we received from marketing strategists was that if you’re looking for “turns through the turnstiles,” go after California as they are travelers. They see Canada as safe and friendly and are within easy reach.” Armstrong also looks back fondly on his early belief and subsequent contribution. “It was a proud moment for me to be an early and significant contributor of what became a phenomenal success,” he says. “People had to believe that Expo 86 was a reality. I felt it because I knew the calibre of the people who were being drawn and attracted to work for to come around, they sure enjoyed it, with 22 million people visiting the site.”
“While you can’t compare staging a sixmonth exposition with a seventeen-day sporting event, there are similarities in the
And while it seems a distant memory thirty
high quality standards of both events.
five years later, the legacy and resulting
Expo 86 was seen as the best international
infrastructure and imminent impact still
exposition of that era, just as the 2010
resonates over three decades later. In the
Olympics were to be viewed years later.
end, Expo 86 put Vancouver on the world stage and became a precursor to the 2010 Winter Olympics experience that would take place to similar acclaim.
“I was confident Expo 86 would bring great things for Vancouver and the surrounding area, but it well surpassed my expectations. This fair really put Vancouver and British
“Expo 86 proved to everyone — but most
Columbia on the world stage and was a key
importantly British Columbians — that we
part of developing BC into the international
could stage major events,” adds Ketchum.
tourism destination it has become.”
Vancouver designer Bob McIlhargey’s iconic Dream Ship, created by Architects Neale-Staniszkis, was the main focus at Marine plaza. The monorail shuttled visitors to every zone in Expo 86. Later, after noise protests blocked its use as a shuttle service from English Bay to downtown, it was sold to Alton Towers, a UK amusement park.
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Expo. While the general public took a while
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top and middle row: Highway 86, the winning competition entry for public space at the 1986 Canadian World Exposition, celebrating the history of 20 th Century air, land and sea transportation, Designed by James Wines of SITE Architecture Art Design in New York.
middle right: The Air Plaza featured Flight Path, a series of aircraft that included the giant nose of a Boeing 747 Jumbo Jet that soared 36 feet into the sky. bottom right: Locomotive #374 carried the first transcontinental passenger train into Vancouver in
1887 and occupied a place of honour
in the courtyard of the Roundhouse, a former locomotive servicing shed declared a heritage building and restored for Expo 86. An international competition to furnish the building was won by the Art Centrum design team from Czechoslovakia.
middle row: High above the green zone looking down on Science World, the popular Air Canada Gondola provided an expansive view of the Fair.
The Vancouver skies were lit up by the Italian Air Force’s display of the Italian flag colours at dazzling supersonic speed over Expo 86.
Yukon Territory Pavilion displaying the Queen of the Yukon plane under a sky modeled after Yukon resident Ted Harrison’s painting.
bottom row: The iconic John Lennon Rolls Royce was displayed at Expo 86. Thousands of people were moved on the quiet waters for a view from the outside looking in. The False Creek Ferries became a staple of the Expo 86 experience.
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top row: The USSR pavilion, Transportation and Communication for Peace and Cooperation, to celebrate 25 years of manned space flight.
B CORP GOLD STANDARD OF
RESPONSIBLE BUSINESS by LIN STRANBERG
“We do our best to live meaningful
possible 200. The assessment is painstaking,
lives that have a positive impact on our
but for the growing number of B Corps — there
community and the planet.” Ezra Cipes, CEO of Summerhill Pyramid Winery, an organic, biodynamic, and “most visited” wine producer in the Okanagan Valley, might well be speaking for us all — and certainly for all members of B Corp certified organizations worldwide. “B Corp is a brilliant system to bring this ethos into our business, to learn and be inspired,
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and to measure ourselves so that we always strive to be better. It is also a fantastic community to be a part of,” he said.
are more than 4,000 in 77 countries world wide and 230 in various industries across Canada — the effort is worth it. Becoming a B Corp is a win-win. As manage ment consultants often say, “You can’t manage what you can’t measure. The rigorous certification process can reveal areas for improvement that the companies may not have previously considered. Companies like Ben and Jerry’s, Eileen Fisher, Patagonia and Business Development Bank Canada are united by a common goal. By harnessing the power of business, B Corps use
B Corps are for-profit companies certified by
profits and growth as a means to a greater
the nonprofit B Lab to meet exacting standards
end: positive impact for their employees,
of social and environmental performance,
communities, and the environment. They’re
accountability and transparency. To qualify
accelerating a global culture shift to redefine
for B Corp certification, companies must
success in business and build a more inclusive
score a minimum of 80 points out of a
and sustainable economy. B Corps’ bottom
other. The B Corp community is committed
people, planet and profit, a B Corp bottom
to using business as a force for good. Its
line measures impact and highlights social
values and aspirations are the core of the
B Corp Declaration of Interdependence:
Believing that society’s most challenging
“We envision a global economy that uses
problems cannot be solved by government
business as a force for good. This economy is
and nonprofits alone, the B Corp community
comprised of a new type of corporation, the
works toward reduced inequality, lower levels
B Corporation, which is purpose-driven and
of poverty, a healthier environment, stronger
creates benefit for all stakeholders, not just
communities, and the creation of more high
shareholders. As B Corporations and leaders
quality jobs with dignity and purpose.
of this emerging economy, we believe:
B Lab, the certifying body, helps to foster
That we must be the change we seek
the community by holding events that bring
in the world.
B Corps members together, creating oppor tunities for them to build relationships, collaboration and cooperation with each
That all business ought to be conducted as if people and place mattered.
87 JESSEL SUMMER 2021
line is about more than profit. A mix of
“ PEOPLE CARE ABOUT COMPANIES THAT CARE ABOUT THE WORLD.” That, through their products, practices,
The Éminence brand promise is to deliver
and profits, businesses should aspire to
happiness and extraordinary service by
do no harm and benefit all.
providing the healthiest and most effective
To do so requires that we act with the understanding that we are each dependent upon another and thus responsible for each other and future generations. “Using the power of business as a force for good falls in line with our views and ethics as 88
well as our business initiatives, such as our
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Certified Organic Farm and our Éminence Kids Foundation,” said Nadira Kavanagah of Éminence Organic Skin Care, an awardwinning, B Corp certified skincare provider.
skin care products. They are committed to protecting the future of our planet through green practice and to plant a tree for every product sold. According to their website, Éminence has so far planted 17 million trees worldwide. Their status as a B Corp signals the validity of the claims. It sends a clear message to the world at large, including potential customers, partners or hires, that Éminence commitments are all valid and accountable.
“Choosing to meet the highest standards of
It also builds meaningful “social capital” with
social and environmental performance,
potential employees, customers and the
accountability and transparency supports
general public — because people care about
companies that care about the world.
QUALITY AND ELEGANCE. MADE IN CANADA.
1335 United Boulevard, Coquitlam 604 520 0800 sandys furniture.ca
SECRETS OF A SOCIAL MEDIA INFLUENCER by JOE LEARY
With the rise of social media channels in our everyday lives, a new breed of fame has arisen: the social media influencer. Defined as those wielding the clout to affect the decisions of their audience, influencers are hired by marketers for everything from simple product endorsements to swaying major political decisions or changing societal attitudes. And while influencers can emerge from
She has co-authored two books while
virtually anywhere, their respective followers
publishing over 10,500 articles about events,
don’t need to resemble those of a Kardashian
arts, entertainment, travel and history.
to be considered valuable.
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“I am an influencer — although I was doing
FROM BLOGGER TO INFLUENCER
what I do before that word was used in the
Rebecca Bollwitt has been spearheading
context that it is now,” she says. “I think of
the local influencers’ scene since building
myself more as a digital media publisher,
her first website in 1997.
since my main property is the one I own and
Her blog, miss 604.com, which has chronicled BC life since 2004, is the most award-winning
I use third-party services (social media networks) to promote that.”
blog in Western Canada, with 20 local “Best
Miss 604’s origins date back 17 years, before
Blog” titles, along with national and interna
the rise of many of today’s major social
tional media awards.
media networks. But Bollwitt quickly saw the value of social media. “It was around the
time Web 2.0 came about that I knew social media had immediate value. I could use these networks to promote stories on my blog that linked back to my full article,” she promotions tool for my website; it’s those ‘click-throughs’ that give me the ad views. I wouldn’t be anywhere without ad revenue!”
CULTIVATING INFLUENCE So how does one become a social media influencer? “It’s definitely not overnight — it takes time to build a brand,” says Bollwitt. “You need an audience that you need to build trust with. I had the readership on my blog already so when social media came about, they literally followed me from platform to platform on their network of choice.”
“ IT IS DEFINITELY NOT AN OVERNIGHT PROCESS — IT TAKES TIME TO BUILD A BRAND.”
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says. “Social media has since been the top
MISS 604 / CONT’D
“ IT’S ABOUT THE VALUE AND INTEGRITY OF THE SOURCE.”
Bollwitt engages with her followers through
with 1,000 totally engaged followers in their
multiple platforms and even offers social
online community (micro influencers) or
media coaching to those who are interested
someone with 100,000 followers (macro
in pursuing her chosen route. “Once you
influencers) or those in the millions (celebri
have a certain number of followers you have
ties). It’s someone who can literally influence
a dedicated audience who will click on your
their online community to make decisions
links, purchase what you’re selling and take
(purchases, donations, boosting “likes” or
your advice and reviews to heart,” she says.
sharing, etc.) and they also have the support
“That’s when you can partner with busi
of that community.”
nesses and brands that will pay to get their content in front of your captive audience. Your followers and fans essentially become
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As for where the future lies for influencers, Bollwitt proffers a more mobile world ahead.
your online community. When someone says
“I think we’ll be untethering from our desktop
they made a purchase or donated to a cause
devices even more,” she suggests. “For ex-
because of something I wrote, that’s a
ample, video production has gone from using
success to me — getting paid to do that as
an expensive editing suite on a souped-up
my day job is the icing on the cake.”
computer tower to making 30-second clips
But Bollwitt says it’s not about the number of followers one has, it’s about the value and integrity of the source. “I believe an influencer is anyone with a digital media following who has a trusted brand. It could be someone
with greenscreens, stickers, GIFs, and streaming audio in just a few minutes using Instagram Reels or TikTok. People are connected digitally now more than ever so I look forward to the next innovations!”
WEEKEND GETAWAY EFFORTLESS BLACK & WHITE CHIC WITH AURELA NASEDKIN Now that the province has opened up for travel, it’s high time to hightail
And while you might not quite make it to the getaway of your dreams
it out of town for the getaway we all need. But if you’re plagued with
just yet — this summer, you can style your way to a local vacation
what to pack, rest easy, we’ve got you covered.
that feels every bit as sophisticated as you look.
After a year of subsisting in loungewear and only the comfiest of
Crisp black and whites are ultra-feminine and elegant, and give you a
casual attire, setting foot out into the world again calls for just the
sophisticated edge, whether you’re at the beach, lunching on a patio,
right pieces to take you out of isolation with confidence and ease.
or toasting life over sunset drinks.
Chanel’s Resort 2021 Collection,
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available at the Chanel Boutique Vancouver, is perfect for a chic Mediterranean-themed summer getaway, or a reasonable facsimile. If you’re toting along beach essentials, pair your outfit with this large Deauville Shopping Bag.
1-2 / Go effortlessly from beach to patio in Boboli’s Poplin Flared Dress. It’s light enough for a warm summer day and offers a pretty gathered frill detail for fancier evenings. Pair it with a classic Birkenstock sandal for a casual vibe.
4 / Accessorize in black with these Amina Muaddi Lupita Leather Mules from The Room. Crafted in Italy, the square toe and flared heel will have you reminiscing about your favourite ’90 s footwear.
6 / Need a bit more space for your summer necessities? This handcrocheted Lauren Manoogian Mini Pinwheel Bag from “One of a Few” boutique in Gastown, is both stylish and spacious.
Available at The Room, Hudson’s Bay.
While you’re there, take a look at their gorgeous collection of emerging and established designers who focus on sustainability and slow fashion.
WEEKEND GETAWAY / CONT’D
Boboli, located on South Granville, also carries a fabulous selection of designer dresses in crisp whites and vibrant colours.
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3 / If work is scheduled before you can play, this silk linen short-sleeve button up shirt dress with stand collar is suitable for both business and pleasure. Priory creates beautiful garments sustainably, with consideration for comfort, quality and functionality.
5 / If you’re going for white on white, opt for this heavenly Michelin white linen dress with fitted waistline and tiered puff sleeves. Add some subtle white jewelry, comfy strappy sandals and a fabulous straw bag to finish the look. Find it all at Secret Location, Gastown’s ultra-chic boutique with a fabulous collection of pop-art fashion, including shoes from Giannico and bags from Hermès.
7 / The Knit Maxi Fringe Jacket and Skirt from St. John’s Vancouver Boutique are fresh and modern, with an effortlessly chic aesthetic that harkens back to the beauty of old-world aristocratic style. Season after season, St. John offers a host of modern solutions for the woman who wants to look relevant and appropriate wherever the day or evening takes her.
8-9 / The Row’s blazer and trousers combine two of the label’s signature elements — precise Italian crafts manship and quality fabrics. Tailored from breathable cotton and linen blend gabardine, the suit offers a loose, double-breasted silhouette with sleek notched lapels and sizable flap pockets. Wear it without the jacket for a more informal look.
11 / Wherever you’re headed, take along a classic summer straw bag, like this small basket bag in palm leaf and calfskin from LOEWE . It easily holds everything you need — from wallet and keys, to shades, coverups, and all summer essentials.
10 / Made in Italy, these off-white leather fisherman flat sandals from The Row offer a pop of gold hardware for a little flare. Available at Holt Renfrew.
Available both at Nordstrom and Holt Renfrew. 12-13 / Jacquemus’ beige ‘La Jupe Plissée’ skirt and Magda Butrym off-white flower ruffle crop top make for dynamic separates or a perfect pair. Available at The Room, Hudson’s Bay. 14-15 / These Bottega Sunglasses and black straw sunhat make for perfect vacation accessories to complement your white outfit. Available at Holt Renfrew.
95 JESSEL SUMMER 2021
Available at Holt Renfrew.
Aurela Nasedkin is a personal stylist and buyer, fashion blogger and influencer, and instagram sensation. @AurelaFashionista
BLACK COLOUR TREND WITH MARIA KILLAM If you’ve watched a few trends come and go like I have, you might
pletely neutral, right? Well yes, and black is also powerful, chic and
remember all the black sofas and shiny black entertainment units in
glamorous when it’s done right. So what’s the problem?
homes everywhere in the 80s. Well black is back. Right now, anything black is flying off the shelves: black window frames, black faucets and other hardware, black paint for accent walls, exteriors, even kitchens.
Black is also the visually heaviest colour that exists. So the overuse of black quickly becomes masculine, harsh, flat and predictable. And it’s important to be aware that black is high contrast, especially when
Black just seems like the no-brainer current choice, but will it stand
most spaces are still dominated by black’s opposite, bright white. So
the test of time? You’ve probably heard the expression “Every room
tread lightly with this trend. An overload of black is much too heavy,
needs a hit of black, and there’s a lot of truth to that. Black is com
and sprinkled around randomly it gets busy and exhausting to look at.
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Black is such a powerful colour, you don't need a lot of it to create a focal point in a room. A simple tablescape with black objects, black frames on a wall, or even using black and white photos are some of the ways you can bring a sophisticated touch of black to your space.
Recognize that black is a trend with an expiry
and I assemble paint and finish packages for
date. Do your future self a favour by using
clients all over North America, we used to
restraint and introducing variety. Black is
get panicked inquiries from customers who
beautiful in the company of colour. It works
needed to choose their window frame colour.
well with fresh, clean colour as well as
Now, they’re simply assuming black is the
warmer accents such as trending gold and
correct choice, so the inquiries we’re
receiving are more like “Help! I chose black windows but now that I’m choosing colours for everything else, I’m worried it’s wrong and I don’t know how to pull it all together.” My point? Let’s not make the mistake of defaulting to the latest trendy neutral colour of the moment yet again — because this is truer than ever with weighty, attention seeking black. So what is the best way to indulge in your love of the black trend?
Mix that black lighting and hardware with other finishes such as chrome or brass for a more layered look. Here are some photos from a recent client project, just before the black trend really took hold of the collective imagination. We chose classic black countertops in her white kitchen. And black became a colour theme we repeated lightly.
A touch of black goes a long way to ground the bright whites and fresh colours. If you are in love with the black & white trend like most of us, keep it timeless, and don’t forget to include some colour!
Maria Killam is an internationally known colour expert, design blogger, decorator, stylist, and author.
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In our eDesign department, where my team
DRIVING IT HOME by LEETA LIEPINS
BMW car at the BMW museum
and Welt, in Munich, Germany
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Technological advances seen in the
But that was then, and this is now. What
automobile in the past 35 years have been
will the next 35 years hold for the industry?
both exponential and radical. We now have
My guess? The science fiction of yesterday
incredibly efficient gasoline vehicles, hybrid
is going to become the science fact of
vehicles, and electric vehicles. Some have
tomorrow. Space age materials powered by
four wheels, some have only two.
exotic engines governed by quantum
The growth, leadership, and innovation demonstrated over that period by both BMW and the Jessel Dealership has been
remarkable. Identifying the needs of the
computers. The stuff that dreams are made of. To boldly go where no man or machine has gone before. Buckle in. It’s going to be quite a ride.
customer and fulfilling them through a relentless attention to detail were the hallmarks of the Jessel brand.
Leeta Liepins is Co-Host and Co-Executive Producer of “Our City Tonight” @LifewithLeeta @OurCityTonight
THE ART OF FINE CUSTOM HOME BUILDING SEA ROCK DEVELOPMENTS is a master custom home builder of luxury homes establishing a tradition of excellence.
info @ searock.ca
Top 1 % of Realtors in Greater Vancouver in 2020 (President club)
Amir Miri PREC * amirmiri.com @ amirhomes 604 657 5030
Not intended to induce breach of an existing agency agreement.
# 1 Realtor at Royal Pacific in 2020