What is Workforce Management System A workforce management system is what you need when you want to make the functioning of your business coherent and less timeintensive. To understand it in layman terms, we can say that it is used to assign the right task to the right person at the right time. Â It is essentially used to make it more professional as well as proficient. It helps in enhancing the productivity of the workers, employees and the entire workforce. It improves the potential business routines by keeping a track record of each activity being performed by the working members of an organization.