The Forté Communication System

The Forté Communication System is an 8-part efficient but comprehensive reporting tool that uses personal data to focus on individual strengths, motivators, demotivators, and resilience. The system provides positive, tangible intelligence that maximizes personal and interpersonal communication style strengths, relationships and productivity. Delivered through an online dashboard, this system gives access to a complete suite of talent development tools all focused on clearer communication and impact.

For questions about Customized Training or to schedule a consultation, please contact Dr. Deedee Southerlin at tsoutherlin@georgiasouthern.edu

Certificate in Data Analytics

This certificate will present the basics of quantitative analysis and its increasing use in today's professional landscape. Learners are exposed to quantitative decision-making tools and techniques, which tie into real-world case studies.

Hours: 30 Duration: 18 Months

A Manager's Guide to Blockchain

This course is an introduction to blockchain as an underlying technology for cryptocurrencies and other applications. The assignments delve into critical parts of blockchain, such as consensus mechanisms and cryptography.

Hours: 3 Duration: 3 Months

A Manager's Guide to Artificial Intelligence

This course introduces learners to basic artificial intelligence concepts and trends. Artificial Intelligence plays an increasingly important role in many industries. The emergence of this new technology promises to bring unprecedented efficiencies for organizations and enhance business performance.

Hours: 3 Duration: 3 Months

A Manager's Guide to Robotics

This course will introduce many of the concepts and metrics for management to consider when evaluating whether an investment in robotics is the right decision for the operation. The course begins by defining automation types and processes before exploring the business functions involved in making the decision to execute an automation enhancement.

Hours: 3 Duration: 3 Months

Emotional Intelligence for Managers

Emotional intelligence (EI) is our ability to identify and control our emotions to achieve positive outcomes in our relationships. Managers with high EI are better equipped to deal with subordinates, colleagues, and company executives, and they can do a better job of handling and resolving conflicts. This onemodule course reviews the underlying concepts of emotional intelligence and explores how managers can improve and make use of their emotional intelligence.

Hours: 3 Duration: 3 Months

Handling Difficult Conversations in the Workplace

This course seeks to prepare learners to better handle awkward and difficult discussions with employees. Many difficult conversations can impact employee productivity, but as the manager or supervisor, you can learn to coach and counsel employees to create a calmer work environment and increase staff retention and productivity in the process.

Hours: 3

Duration: 3 Months

The Effective Manager's Toolbox

The Effective Manager's Toolbox is a suite of online modules designed to give managers a head start on managing issues correctly and professionally with less stress and fewer negative organizational circumstances. The modules offer learners an explanation of the managerial mindset that all managers and leaders must adopt to succeed.

Hours: 15 Duration: 6 Months

Frontline Manager™ Certificate

Frontline managers sit at the very first level of management across a company's business operations and functions, and are utilized in just about every industry and market. They make up 60% of a company's management ranks, and directly supervise as much as 80% of the workforce. They are the representation of a brand - interacting with customers, speaking to vendors, negotiating contracts, and managing employees. They are, in essence, a company's strategy in motion and the key to its success.

Hours: 34

Duration: 2 Years

Certificate in Management Skills

This certificate equips both new and experienced managers with the skills and resources necessary to foster strong connections, lead change, and resolve potential conflicts. Whether operating in an in-person office environment or a remote work setting, managers will learn practical ways to better coach and motivate their teams. Through interactive exercises, videos, self-assessments, and case studies, the selfpaced courses included in this certificate provide opportunities to practice and apply key management skills.

Hours: 42

Duration: 2 Years

Body Language for Leaders

At the core of strong leadership is the ability to communicate effectively. By understanding the impact of body language, leaders can learn how to communicate in a way that builds and sustains positive relationships with employees, clients, and business partners. This course will provide leaders with tips for reading body language

Hours: 3

Duration: 3 Months

Leadership Assessment

This Leadership Assessment lets you assess your leadership skills and helps you hone and strengthen them as well as identify gaps for improvement. The diagnostic output also allows you to compare your assessment results with those of other leaders.

Hours: 0.5

Duration: 3 Months