July 2026
Committed to Sustainability
3 1 9 1 e c Sin
The Gstaad Palace a sustainable Family business
« OUR VISION » To continue welcoming generations of families from all around the world to the Gstaad Palace, so they may benefit from the peace, tranquility and alpine authenticity of the Saanenland for centuries to come. We're committed to this. Find out at a glance what we do to ensure that we’re operating responsibly at an economic, ecological and social level.
« OUR DNA »
1. Quality
Persuing our History
2. Human Rights
We believe that... The drive to act in the interests of nature, people, the environment and bio-diversity, has simply always been in the Palace's DNA. We know that the true luxury of our establishment lies in the unique landscape that surrounds it and in the spirit of cordiality that connects our employees and guests. Rest assured, we have defined vision goals and action plans to process successfully for a brighter future.
Positive, Respectful and Inclusive
3. Family
Warm welcomes to everyone
4. Caring
Guests, Colleagues and Partners
5. Stability
Safe Work Environment
6. Safety Health and Wellbeing
7. Sustainability More information about Palace Values More information about Supplier Values
Not Just Trends
« HUMAN RIGHTS & CHILD SAFEGUARD» We are dedicated to upholding human rights in every aspect of our operations. We ensure that all individuals within the Gstaad Palace are treated with dignity, respect and fairness at all times. Additionally, we have a strict zero-tolerance policy against the abuse of children and take every precaution to protect children from exploitation. Our commitment extends to all people and companies, ensuring that ethical practices are maintained throughout our entire establishment. If you witness a child in acute danger of physical threat, please call 117.
« OUR FAMILY » What do we offer?
Seasonal BBQ’s Greengo Industry Nights accessible to everyone in Gstaad Special Benefits with YOUR Gstaad Card Partnership with “Sponti-Car” an electric rental car available to all our staff Yearly evaluations with development opportunities Landesgesamtarbeitsvertrag (LGAV) conform
Training programs such as language courses Open Door policy Zero tolerance towards harassment or abuse Employee of the season awards Employee loyalty rewards Employee Satisfaction Surveys Leadership development for Heads of Department and managers
COMMITMENTS & INVESTMENTS
COMMITMENTS Procurement
We continuously review our sustainability performance and define measurable annual actions based on our Travelife assessment and environmental data.
Sustainable Development
We maintain our Travelife certification, Swisstainable Level III “Leading” status and participation in the Sustainable Leaders programme.
Purchasing
We follow the principle “local, regional, national, European, world”, giving preference to local and regional suppliers wherever possible. Our sourcing also supports socially engaged organisations such as Alpenruhe.
Power
All employees are trained in sustainable actions upon arrival and frequently refreshed on a regular basis.
People
We invest in fair working conditions, inclusive employment, apprenticeships, internal development and leadership training. Sustainability and responsible practices are part of employee communication and training.
Partnership
We work with local organisations, suppliers and community partners and continue to explore lower-emission mobility solutions, including electric guest transport and employee mobility options.
Sustainability
We monitor our environmental and social performance annually and translate identified improvement opportunities into a measurable Sustainability Action Plan.
SMALL STEPS WITH BIG RESULTS Selection of our journey since 1968 In 2008 we were a major partner in the wood chip district heating Hotel owner is on the board of a company developing alpine solar parks Invested over CHF 120'000 into planting 1'500 new trees for reforestation to mark the 100th anniversary of the hotel Switched to LED concepts - resulting in up to 80% energy savings One of the first to install charging stations for electric cars in Gstaad Continuously switching to triple glazed windows to minimize heat loss 90-days biodegradable straws, made from potato, tapioca and rice We teamed up with a company dedicated to recycle soap left overs
Start to heat the outdoor pool with distinct heat Install BEWTR drinking stations for employees
DEVELOPMENT
From 2025/26 we have...
Reduced electricity by 2.4%
Reduced the average kWh per guest night / year by 3.04%
Reduced environmentally hazardous substances by 5.83%
Scope 3 emissions kg CO₂e was reduced by 1.83% and Scope 1 emission by 18.84%
WATER Average consumption per guest night
-10.31% Water Reduction
We have reduced the amount of water flowing while maintaining the pressure to 10L per minute for showers and 5L per minute for taps and bidet.
WASTE MANAGEMENT
WASTE MANAGEMENT REDUCE
RECYCLE
All of our Purchasing is done in bulk All employees are trained in waste disposal No plastic bottles in any of our rooms & suites Eliminated single use plastic
Dedicated recycling and waste disposal areas located throughout the hotel: Paper Cardboard Glass bottles Light Bulbs Batteries PET bottles Food Waste Hazardous Substances Green Waste Porcelaine Broken glass
Suppliers are asked to avoid unnecessary single-use plastic packaging wherever possible, and purchasing increasingly consolidates orders to reduce individual deliveries. Waste relaed emissions were reduced by 5.6%
FUTURE
FUTURE GOALS
By 2026/27: 01 Finish triple glazing in all F&B outlets
By 2027 /28: 01 Digitalise and streamline HR administration and recruitment processes.
02 Get recertified Travelife
02 Reduce electricity use by 2% to improve Green House Gas emissions.
03 Renovate staff rooms on the 7th floor to enhance staff well being. Changed windows to triple glazing
03 Improve accuracy of sustainability reporting
OUR 2026/27 PRIORITIES Environment & Operations Complete the remaining LED lighting conversion in the spa Further Improve waste separation, particularly glass and porcelain Consolidate supplier orders to reduce deliveries and associated transport emissions Mobility & Emissions Explore replacement of two guest buses with fully electric 4x4 vehicles Assess the feasibility of an employee e-bike rental solution People & Workplace Continue installing bed lifts to improve ergonomics for Housekeeping Deliver external leadership training for HODs and managers Strengthen fair leadership, communication and team management Governance & Community Implement contract management in DocuWare Maintain a central overview of community, educational and cultural initiatives Complete the updated crisis-management and communication plan
“IT’S NOT A FAIRYTALE. ITS REAL.’’ Our commitment to sustainability is here to stay.
We are excited to continue our sustainable journey which began two generations ago to safeguard our environment but also the financial health of our family owned company. We kindly invite you to join us on what is to come. For more information about our journey to sustainability please visit our website or scan the QR code:
Johan Rockström
For any inquires or questions please contact: sustainability@palace.ch