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advocate S E P T E M B E R | O C T O B E R 2013

What’s Next for Waterloo Region?


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advocate SEPTEMBER | OCTOBER 2013 WWW.GREATERKWCHAMBER.COM

features 16

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SPONSOR PROFILE

EDITOR-IN-CHIEF:

BlackBerry, A Rich History of Local Innovation

Art Sinclair EDITOR:

Andrew MacLeod

Heather Hutchings DESIGN AND PRODUCTION

FEATURE

2013 Election of Directors Nominating Committee’s Slate of Candidates Nominee Profiles

M&T Printing Group PHOTOGRAPHY:

Adamski Photography ADVERTISING AND SALES:

David MacLellan – dmaclellan@greaterkwchamber.com Don Critelli – dcritelli@greaterkwchamber.com Lee Jakob-ljakob@greaterkwchamber.com CONTRIBUTING WRITERS:

Murray Costello, Mary Sue Fitzpatrick, Andrew MacLeod, Ian McLean, Art Sinclair

departments

CONTRIBUTORS:

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MESSAGE FROM THE CHAIR

What’s Next for Waterloo Region: Continued Prosperity is Within Reach Murray Costello

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Waterloo Region Economic Development at the Crossroads ADVOCACY

The New Pickering Airport and Governing Ontario Art Sinclair

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12

MESSAGE FROM THE PRESIDENT

Ian McLean

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10

PERSPECTIVE ON HEALTH CARE

Health Care Professionals Preview the new Medical Centre at The Boardwalk Mary Sue Fitzpatrick

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EVENTS

Summer Networking NEW CHAMBER MEMBERS

April 1, 2013 to July 31, 2013 EVENTS

Mark Your Calendar MEMBER NOTABLES

Achieving Success Chamber Members

Teri Hetherington and Julie Tedesco ADVERTISING AND COPY DEADLINES: September 20, 2013 for November/December November 22, 2013 for January/February 2014 SUBSCRIPTION AND BACK ISSUE INQUIRIES:

Darlene Jones djones@greaterkwchamber.com SUBMISSION POLICY:

Proposals and articles are accepted via mail or email c/o Editor - Advocate. Please do not send originals. All contributors articles must be accompanied by a head shot in a jpg file and a 40 word author’s bio.

SPONSORSHIP

Chamber Sponsors PUBLICATIONS PERMIT:

#40026716

FOR PERMISSIONS AND REPRINT REQUESTS

Heather Hutchings - hhutchings@greaterkwchamber.com PRINTED IN CANADA BY:

PUBLICATION OF:

POSTMASTER ADDRESS CHANGES C/O

ADVOCATE - PUBLICATIONS OFFICE 80 QUEEN STREETE NORTH, PO BOX 2367 KITCHENER, ONTARIO N2H 6L4 The Advocate is a bi-monthly membership benefit publication of the Greater Kitchener Waterloo Chamber of Commerce. Advertising content and the views expressed herein are those of the contributors and do not constitute endorsement by the Chamber. The Advocate follows the Canadian Code of Advertising Standards (1990), copies are available through the Publisher. The Chamber cannot be held responsible for any errors or omissions that may occur and has the right to edit material submitted. The Chamber will not accept advertising with competitor comparison claims and has the right to refuse advertising that is deemed to be false, misleading, or inappropriate.

advocate SEPTEMBER | OCTOBER 2013

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message from the chair

What’s Next for Waterloo Region: Continued Prosperity is Within Reach BY MURRAY COSTELLO This edition of the Advocate focuses on the future of Waterloo Region and asks the question, what’s next for our community? We do know that Waterloo Region is currently the fourth largest urban area and one of the fastest growing communities in Ontario and the population is expected to grow by 30% over the next two decades. Today, we see visible evidence of this growth - in Waterloo by the presence of numerous construction cranes and by the development of land in the southwest section of Kitchener. To be truly successful, our community will need to ensure that it has the infrastructure and capacity to meet the future demands that will be placed on its systems. Some of these systems will include transportation, education, energy delivery, health care and additionally the respective cultural offerings to make this a Region people are proud to call home. Today, we do have many advantages that position us to be extremely successful. Two significant strengths come to the forefront of my mind. The first being outstanding post-secondary institutions in Conestoga College, Wilfrid Laurier University and the University of Waterloo. Secondly, the ingrained collaborative mindset which exists among business leaders, elected officials and volunteers. Other important efforts that will have an impact on our prosperity include the extensive work that the Region and seven area municipalities are undertaking to ensure economic development services are being fully leveraged and ensuring that an adequate supply of employment lands is available to support economic development. Your Greater Kitchener Waterloo Chamber of Commerce is also committed to playing a vital role in driving future prosperity. The Chamber is the voice of over 1700 businesses and moving forward the Chamber will be focusing efforts on:

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community building by advocating for issues such as ensuring access to a skilled workforce;

expanding collaboration with other organizations including the Prosperity Council, Cambridge Chamber of Commerce, Communitech and Canada’s Technology Triangle (CTT) to name a few;

ensuring access to family health care through sustained physician recruitment work;

WWW.GREATERKWCHAMBER.COM

hosting networking and focused educational forums;

maintaining a continuous improvement mindset on how the Chamber delivers service to members.

The vast majority of these efforts will be championed by Ian McLean, the Chamber’s President and CEO, your talented and dedicated Chamber staff and our volunteers. Over the past years a heightened level of engagement and enthusiasm exists amongst all our volunteers and members – it is your involvement that drives the Chamber forward. I hope that you find this edition of the Advocate educational and that you are able to see both the opportunities and the work that will be required for our Region to achieve its future potential – it is within reach. Our community has demonstrated its ability to reinvent itself, to lead change, and successfully execute while still demonstrating a commitment to give back to ensure the betterment of all. On a personal note this is my last article for the Advocate as board chair and at our September Annual General Meeting I will be transferring leadership duties to Sandra Stone. It has been a privilege to serve as your Chair over the past year. I am appreciative of the support and guidance received from fellow board members, chamber staff and from numerous community and business leaders – you made a difference. For me it has been enjoyable, it has been busy and in the end it has been extremely rewarding to work with so many talented, dedicated and skilled people – thank you.

ABOUT THE AUTHOR

Murray Costello CHAIR, BOARD OF DIRECTORS

Murray Costello is the Union Gas District Manager for Waterloo/Brantford. He is accountable for the safe and efficient construction, operation and maintenance of the natural gas distribution system within the district. Murray received his Engineering Degree from the University of Waterloo and is an active community volunteer.


message from the president

Waterloo Region Economic Development at the Crossroads BY IAN MCLEAN Economic development in Waterloo Region has arrived at a critical point and decisions are imminent which will have a major impact on the future direction of our local economy.

continuous inventory of vacant employment land that is designated, serviced, and available for immediate use is an imperative.

Last year, the Region of Waterloo and seven lower-tier municipalities jointly initiated a study to examine the local climate. Consultant Malone Given Parsons was hired and focused on two critical issues – firstly, is the current approach to delivering services working effectively and secondly what should all local governments be doing to ensure an adequate supply of employment lands for growth and job creation.

Malone Given Parsons indicated there are currently questions throughout the region from both government and developers regarding how much land should be designated for current and future requirements, where it should be provided, what parcel sizes, and the best approaches to ensuring this supply. The major recommendation originating from their report includes requesting, from Queen’s Park, appropriate changes to the Municipal Act that will allow the Region to purchase land and participate on strategic development. This will necessitate amendments that require legislative approval and could take some time to complete; however, there appears to be consensus across government and business that such a measure ensures that we remain competitive with neighbouring municipalities.

A number of factors preceded this examination including the announced closure of the Maple Leaf / Schneider facility in Kitchener and the failure to attract new businesses subsequently selecting other southwestern Ontario municipalities. The decision by German-based food manufacturer Dr. Oetker to build a facility in London is perhaps the most prominent of these examples. The consulting team at Malone Given Parsons concluded that Waterloo Region does, despite recent setbacks, possess a strong and vibrant economy. Our strengths include a culture that embraces change, exceptional education institutions, and dynamic business clusters. The identified potential weaknesses are an inconsistent marketing approach, confusion around responsibilities, and a lack of resources particularly within the four townships. Moving forward, five options for change were proposed ranging from the status quo to a regional economic development corporation. The recommended option that has subsequently received widespread support from local councils is the creation of an Office of Economic Development at the Region which will essentially coordinate a regional strategy covering the priorities of branding, land development, and talent attraction. Subsequent to the creation of this office a Waterloo Region Economic Development Corporation will be established. There is no question that lands for employment remains a regional priority. The issue has intensified within the last decade as Waterloo Region increasingly faces competition from municipalities across southwestern Ontario who possess significant parcels, some already serviced, that are on the market. The consulting team at Malone Givens Parsons also noted that a

Over the longer term, it has been recommended that the responsibility for developing and selling employment land should transition to the private sector. This is a concept that has received support both within and outside government. Also, the consultant report recommended the drafting of a plan to develop the East Side lands near the airport, a process that all stakeholders agree is long overdue. I would encourage Chamber members to review these proposals which will guide economic development and job creation in the Region and provide your response back to us to ensure the business perspective is articulated and advanced to both levels of municipal government in Waterloo Region. *A similar article was printed in the July 31, 2013 edition of the Waterloo Chronicle.

ABOUT THE AUTHOR

Ian McLean Ian McLean is President and CEO of the Greater Kitchener Waterloo Chamber of Commerce

advocate SEPTEMBER | OCTOBER 2013

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annual

general meeting The 2013 Annual General Meeting has been called for

Monday, september 23RD, 2013 at which time the new Greater Kitchener Waterloo Chamber of Commerce Board of Directors will be installed.

Please register online at: www.greaterkwchamber.com For more information, dwalton@greaterkwchamber.com or call us at 519-749-6055

DATE: September 23rd, 2013 REGISTRATION: 4:30 pm - 5:00 pm BUSINESS MEETING: 5:00 pm - 5:30 pm NETWORKING RECEPTION: 5:30 pm - 6:30 pm LOCATION: Centre for International Governance Innovation (CIGI) - Campus Auditorium 57 Erb St. W, Waterloo


advocacy

The New Pickering Airport and Governing Ontario BY ART SINCLAIR The reality of federal and provincial politics in Canada is that the election of a new government signals changes in policy directions – whether they are valid or not. When the McGuinty Liberals ascended from the backbenches to ministerial offices in 2003, one portfolio that soon emerged as a target for reform was planning in the Greater Toronto Area (GTA), which eventually expanded into the ambiguous territory called the Greater Golden Horseshoe (GGH). In the summer of 2004, former Minister of Public Infrastructure David Caplan released a discussion paper outlining a thirty year and beyond integrated economic and population strategy for the western shore of Lake Ontario. The document inferred that “previous” governments (Mike Harris and Ernie Eves) generally performed an abhorrent job of managing growth from the Trent River to Waterloo Region and Guelph- Wellington County (once collectively known as Canada’s Technology Triangle). The central problem was municipalities acting unilaterally on a variety of issues in the absence of a coordinated plan directed from Queen’s Park which of course is the diplomatic version of, hypothetically, Mississauga moving in one direction while Toronto, Pickering and Richmond Hill were off on an opposite tangent. At the conclusion of a two-year agenda of public consultations, the Growth Plan for the Greater Golden Horseshoe was released in June of 2006. All stakeholders and elected officials across Waterloo Region are familiar with the projection from the province indicating that within a quarter century our population will reach 731,000, a forecast that has logistically supported major local decisions such as Light Rail Transit and the Regional Official Plan. The major issue for the Waterloo Region business sector is these projections for growth translating into sustained economic activity. A 2008 report from BMO Capital Markets noted that due to protected greenbelt areas across the Greater Toronto Area, development will expand rapidly over the short and longer terms in Waterloo Region/Guelph-Wellington, providing a relatively optimistic forecast. Has economic growth progressed at a meteoric rate? The answer is negative as the reality exists that businesses will not leave the GTA for Waterloo Region/Guelph or any areas of southwestern

Ontario if the cost structures are not competitive. Our Chamber has provided a series of submissions to local councils regarding the relative level of development charges, residential and nonresidential, compared to municipalities in the Greater Toronto Area. If local charges continue to escalate there is no incentive for relocation. A major announcement from Ottawa has the potential to immensely impact the pattern of economic activity across the GGH over the next twenty years and beyond. Finance Minister Jim Flaherty recently indicated that the third major GTA airport will be constructed in Pickering for operation by 2027. In a recent Toronto Star report the Minister stated growth has been concentrated to the west of the GTA and a new airport is an essential part of bringing that growth east. Translated, the province’s plans for the Greater Golden Horseshoe probably need serious revision and we need to remember that Jim Flaherty was once a cabinet minister in Ontario under Mike Harris. As a precedent, thirty plus years ago Queen’s Park projected that growth would again jump over the GTA and in this scenario go west and south to the north shore of Lake Erie. The planned City of Townsend, which was to be the home of hundreds of thousands of residents by the turn of the century, is instead the image of predictions gone wrong and now could be an excellent site for another new airport. More questions than answers as the evolution of the Greater Golden Horseshoe continues.

ABOUT THE AUTHOR

Art Sinclair Art Sinclair is the Vice President Policy and Advocacy for the Greater Kitchener Waterloo Chamber of Commerce.

advocate SEPTEMBER | OCTOBER 2013

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perspective on health care

Health Care Professionals Preview the new Medical Centre at The Boardwalk BY MARY SUE FITZPATRICK Waterloo Region is known around the world for its strong technology sector and ability to create new and innovative products and services. Soon Waterloo Region will be home to a revolutionary place for health care delivery and that place is the Medical Centre at The Boardwalk on the west side, straddling Kitchener and Waterloo along Ira Needles Blvd. The Medical Centre will be a state of the art facility that will become a beacon for health care providers from around the region and soon to be home for over two dozen doctors. There is major excitement as the building under construction reaches its final phases of development. Along with our local residents, the broader health care community is eagerly looking forward to its completion this fall and to the official opening in January 2014. To showcase this leading edge medical facility to interested health care professionals, the developers hosted a special tour this past July for interested specialists, allied health care professionals, family practitioners and family medicine residents training in KW. All were very impressed with the design of the four story medical space and the many on site health care services it will house, including pharmacy, labs, imaging, cardiology, testing and outpatient services that will enhance patient care. There are also several other impressive components that will be implemented in the building, with details soon to be released. These additions will unquestionably have a positive impact on patient care. When the INCC Corp. began their ambitious project of building over a million square feet of retail space, they were also required to build at least 72,000 square feet of office space as per zoning laws. After significant conversations with the Chamber's Health Care Resources Council, the INCC Corp. decided to commit to building a space dedicated to health care. It seemed to be the greatest deficiency in the region and of critical importance for the local residents without a family doctor. The infrastructure would be appealing to doctors, as would the vision of the project. According to Managing Director Cynthia Voisin, the emphasis is “to assemble like-minded medical professionals and create a

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WWW.GREATERKWCHAMBER.COM

culture of collegiality amongst GPs, while providing convenience to the patients who will benefit from having medical services in one location." With the exterior construction of the Medical Centre nearing completion, the interior space is being assembled for doctors, specialists, and medical service providers who have already committed to the location and vision of the project. These offices will be opening officially in the New Year, making this a very quick turnaround of just 18 months since shovels went into the ground. The Chamber couldn’t be more excited for the completion of this state of the art medical facility which has long been a vision of our Chamber Health Care Resources Council. The Medical Centre at The Boardwalk will be a big draw for new physicians who will be able to enjoy modern, customized turnkey space to meet their specific needs. With a staggering 80,000 square feet of medical space, the centre is attracting general practitioners at all stages in their careers into one place, creating a unique mentorship opportunity for new family doctors. The Medical Centre will also bring together specialists from different disciplines under one roof to encourage ease of referrals and informal consults. With the other many diverse health care support services, the Boardwalk Medical Centre will be an exceptional centre that will soon be meeting the health care needs of our communities.

ABOUT THE AUTHOR

Mary Sue Fitzpatrick Mary Sue is Vice President Family Physician Resources and Health Advocacy.


Thank You!

RECRUITER BY THE HOUR INC.

Individual and Small Business Contributors

BME Consulting

Karen Mason

Ian McLean

Jeff MacIntyre

for helping the Chamber continue its goal of eliminating the doctor shortage in Waterloo Region Since 1998 the Chamber and a team of dedicated volunteers have cut the number of residents without a family doctor in half. However the battle is not over. Our Recruitment efforts can only happen through the financial dedication of our Corporate Community through which it is funded


summer networking

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Summer Networking

IAN MCLEAN AND THE M & T ROBOT AT THE MIN SUMMIT

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advocate SEPTEMBER | OCTOBER 2013

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new members

April 1, 2013 to July 31, 2013 Active Green & Ross #1227

Arc Media Inc.

Benjamin May

Boxing By Syd Vanderpool

Automobile Repairing & Service Irene Arndt, Secretary/Owner 1227 King Street East Kitchener, ON N2G 2N5 Email: 1227mgr@activegreenross.com Web: http://www.activegreenross.com Phone: (519) 576-3850 Fax: (519) 576-6072

Video Production Andrew Askes, Partner 39 Laurel Street Waterloo, ON N2J 2H3 Email: andrew@arc-media.ca Web: http://www.arc-media.ca Phone: (519) 580-5810

Real Estate Benjamin May, Real Estate Agent 413 Zeller Drive Kitchener, ON N2A 0C8 Email: benjaminmay1@mail.com Phone: (519) 574-0690

Health, Fitness & Exercise Service Syd Vanderpool, Owner 1253 King Street East, Unit 3 Kitchener, ON N2G 2N5 Email: eryn@boxingbysyd.com Web: http://www.boxingbysyd.com Phone: (519) 571-1269

Arctic Spas Kitchener

Alternatives Journal

Hot Tubs, Pools & Spas Jim Becker, Owner 935 Frederick Street, Kitchener, ON N2B 2B9 Email: jim@arcticspaskitchener.ca Web: http://www.arcticspaskitchener.ca Phone: (226) 240-0114 Fax: (226) 240-0112

Advertising Agencies & Consultants Daryl Walser, VP Sales 20 Erb Street West - Unit 504 Waterloo, ON N2L 1T2 Email: daryl@bigdnet.com Web: http://www.bigdnet.com Phone: (226) 798-0375 Fax: (226) 798-0374

Newspapers Jessica Kuepfer, Advertising/Outreach 195 King Street West - Suite 202 Kitchener, ON N2G 1B1 Email: jessicak@alternativesjournal.ca Web: http://www.alternativesjournal.ca Phone: (519) 888-4506 Fax: (519) 746-0292

Anne Tremblay Arts Artists - Fine Arts Anne Tremblay-Pedersen 101 Charlotte Place Kitchener, ON N2B 2K4 Email: anne.pedersen@rogers.com Phone: (519) 208-3465

Artline Salon Inc. Hairstylists Lina Shamoun, Director-Owner 678 Belmont Avenue West - Suite 202 Kitchener, ON N2M 1N6 Email: lina@artlinesalon.com Web: http://www.artlinesalon.com Phone: (519) 585-0230

BigDNet

CAFKA - Contemporary Art Forum Kitchener and Area Charitable & Community Organizations Gordon Hatt, Executive Director 141 Whitney Place - Unit #7 Kitchener, ON N2G 2X8 Email: gwhatt@cafka.org Web: http://www.cafka.org Phone: (519) 744-5123

Blackbox-Orange Computer Software Nicole Schummer, CEO 420 Erb Street West, Unit 5, #228 Waterloo, ON N2L 6K6 Email: nicole@blackbox-orange.com Web: http://www.blackboxorange.com Phone: (519) 722-2536

Carpe Diem Management Consultants Dave Horton, Director 27 King Street West - Unit U-A Kitchener, ON N2G 1A1 Email: dave@carpedieminc.ca Web: http://www.carpedieminc.ca Phone: (519) 588-2567

Apex Ceilings & Drywall Inc

Belgian Nursery Ltd.

Blind Ambition

Chicopee Tube Park

Drywall Contractors Ryan Paumier, Co-owner 19 Andover Drive Breslau, ON N0B 1M0 Email: ryan.paumier@gmail.com Phone: (226) 749-2716

Garden Centres Rosie Lombaert, Co-Owner 2615 Victoria Street North, Breslau, ON N0B 1M0 Email: rosie@belgian-nursery.com Web: http://www.belgian-nursery.com Phone: (519) 648-2608 Fax: (519) 648-3536

Blinds Gretta Kilpatrick, Owner 150 Holiday Inn Drive-Showroom Cambridge, ON N3C 1Z4 Email: Gretta@blindambitionsolartech.com http://www.blindambitionsolartech.com Phone: (519) 654-2255 Fax: (519) 658-9345

Recreation & Leisure Bob Harris, General Manager 1600 River Road East, Kitchener, ON N2A 4K8 Email: bharris@chicopeetubepark.com Web: http://www.chicopeetubepark.com Phone: (519) 895-2322 Fax: (519) 895-0074

Bell - Bridgeport @ Weber

Blue Sea Philanthropy Inc.

Telecommunications Ameer Almusawi, General Manager 94 Bridgeport Road East, Unit 117A Waterloo, ON N2J 2J9 Email: waterloo@gctel.ca Web: http://www.gctel.ca Phone: (519) 725-2570

Charitable & Community Organizations Brian Carney, Executive Director 659 King Street East - Unit 260 Kitchener, ON N2G 2M4 Email: info@blueseaphilanthropy.org Web: http://www.blueseaphilanthropy.org Phone: (519) 603-2250 Fax: (519) 340-036

Christopher Toal - Business Lawyer

Aqua Lawns Lawn Maintenance Ingrid Szabo, Owner 23 Louisa Street - Unit 1 Kitchener, ON N2H 5L7 Email: ingrid_szabo@hotmail.com Web: http://www.aqualawns.ca Phone: (519) 589-1669

Lawyers Christopher Toal, Business LawyerSole Proprietor PO Box 40016 Waterloo Square Waterloo, ON N2J 4V1 Email: ctoal@kwbuslaw.ca Web: http://www.kwbuslaw.ca Phone: (519) 501-3410

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new members

April 1, 2013 to July 31, 2013 Community Charity Services of Ontario Ltd. Fundraising Organizations Roy Weber, GM and CEO 25 Industrial Drive, Suite 7A Elmira, ON N3B 3K3 Email: service@charityservices.ca Web: http://www.charityservices.ca Phone: (519) 669-1081 Fax: (519) 669-2573

Concierge Mortgage Group Mortgage Brokers Julia Bernier, Mortgage Agent 285 Weber Street North- Unit B1 Waterloo, ON N2J 3H8 Email: julia@cmgkw.ca Web: http://www.cmgkw.ca Phone: (519) 886-3434 Fax: (519) 883-8228

contact group Mediation Services William Smith, Senior Associate 7708 Nichol Sideroad 15 - RR#1 Fergus, ON N1M 2R8 Email: bill@contactgroup.ca Web: http://www.contactgroup.ca Phone: (519) 569-0780

Craft Your Choices Career Counselling Sherrie Sweeney, Career Counselor & Life Coach 192 Alpine Road- Unit 7 Kitchener, ON N2E 2N8 Email: craftyourchoices@gmail.ca Phone: (519) 744-4433

Craig Keller Chartered Accountant Accountants - Chartered Craig Keller, Owner 508 Riverbend Drive - Suite 304 Kitchener, ON N2K 3S2 Email: craig@craigkeller.com Web: http://www.craigkeller.com Phone: (519) 884-1100 Fax: (519) 884-0198

Denison Print

Doug Trimble CA Professional Corporation

Printers Tony Denison, President 61 Woolwich Street NorthBreslau, ON N0B 1M0 Email: tony@denisonprint.com Web: http://www.denisonprint.com Phone: (519) 648-3636 Fax: (519) 648-3637

Accountants - Chartered Doug Trimble, Owner 8 Alten Way Heidelberg, ON N0B 2M1 Email: dtca@dtca.ca Web: http://www.dtca.ca Phone: (519) 669-3822

Denmar Displays & Exhibits Corp.

Eclipse Scientific

Display Designers & Producers Dennis King, President 567 Silvercreek Pkwy North- Unit 5 Guelph, ON N1H 6J2 Email: sales@denmardisplays.com Web: http://www.denmardisplays.com Phone: (519) 821-8508 Fax: (519) 821-6035

Digga NA LLC Research & Development Ryan Shirley, Division Manager 755 Bridge Street, Unit 1 Waterloo, ON N2V 2K1 Email: ryans@digga.com Web: http://www.diggausa.com Phone: (519) 574-0908

Digimaso Internet Consultants Juan Gomez, Digital Marketing Specialist 75 King Street South, P.O. Box 40003, Waterloo Square Waterloo, ON N2J 4V1 Email: info@digimaso.com Web: http://www.digimaso.com Phone: (226) 929-3379

Dolphin Digital Technologies Computer Consultants Jamie Burton, VP, Corporate Development (Owner) 239 Ross Avenue, Kitchener, ON N2A 1V7 Email: jamie@dolphin.ca Web: http://www.dolphindigital.ca Phone: (519) 998-7246

Forbes Motors Inc

Inspection Services Cameron Feil, Marketing Coordinator 97 Randall Drive - Unit 2 Waterloo, ON N2V 1C5 Email: info@eclipsescientific.com Web: http://www.eclipsescientific.com Phone: (519) 886-6717 Fax: (519) 886-1102

Elite Moving Services Inc. Moving & Storage Hilton Nyamayaro, Operations/Sales 160 Rittenhouse Road - Unit 35 Kitchener, ON N2E 3G7 Email: info@elite-moving.ca Web: http://www.elite-moving.ca Phone: (519) 500-5107/ Fax: (519) 208-6473

Automobile Dealers Jody Warnock, Business Development Vehicle Sales 165 Weber Street South Waterloo, ON N2J 4A6 Email: admin@forbesmotors.com Web: http://www.forbesmotors.com Phone: (519) 742-4463 Fax: (519) 742-4107

Forbes Waterloo Mazda Automobile Dealers Jason Stainton, General Manager 115 Northfield Drive West, Waterloo, ON N2L 6K1 Email: jstainton@forbesmazda.com Web: http://www.forbesmotors.com Phone: (519) 746-2777

Forbes Waterloo Toyota

Excel Mortgage Canada Connection Inc. Mortgage Brokers Richard Ventura, Mortgage Broker 50 Ottawa Street South - Suite 102 Kitchener, ON N2G 3S7 Email: richard@richventura.ca Web: http://www.richventura.ca Phone: (519) 572-6993 Fax: (888) 908-7029

FedExOffice Print & Ship Services Printers Yousuf Zaidi, Centre Manager 170 Univeristy Avenue West Waterloo, ON N2L 3E9 Email: can3404@fedex.com Web: http://www.fedex.ca Phone: (519) 746-3363 Fax: (519) 746-8017

Flow Cafe & Catering Caterers Ryan Terry, Chef 10 Church Street (lower level) Elmira, ON N3B 1M3 Email: inquiries@flowcatering.ca Web: http://www.flowcatering.ca Phone: (519) 635-0819

Automobile Dealers Kirk Scott, General Manager 583 Colby Drive Waterloo, ON N2V 1A1 Email: kscott@forbesmotors.com Web: http://www.forbesmotors.com Phone: (519) 885-2000

GAINx Inc. Business Consultants Angelique Mohring, President & Principal Consutant Email: angelique@gainx.ca Web: http://www.gainx.ca Phone: (519) 589-3436

advocate SEPTEMBER | OCTOBER 2013

13


new members

April 1, 2013 to July 31, 2013 Gateway Newstands

Harbinger Gallery

Jahanzeb Durrani

Meal In A Jar

Convenience Stores Jingjing Xue, Owner 2960 Kingsway Drive, Unit M2Z Kitchener, ON N2C 1X1 Email: jingjingxue@gmail.com Phone: (519) 894-4802

Art Galleries, Dealers & Consultants Aggie Beynon, Owner 264 Whitmore Drive Waterloo, ON N2K 2N5 Email: doug@beynon.ca Phone: (519) 746-0003

Student 16 Austin Drive - Unit 11 Waterloo, ON N2L 3Y1 Email: jzdurrani@gmail.com Phone: (519) 722-1935

Gem Con Group Inc.

Holiday Inn Express & Suites Waterloo/St. Jacobs

Artists - Fine Arts Jamie Quinn, 351 King Street North, Unit 3 Waterloo, ON N2J 2Z1 Email: quinnjamielynn@gmail.com Phone: (519) 573-2620

Caterers Irene Divaris, President 334 Thorncrest Drive Waterloo, ON N2L 5R7 Email: info@mealinajar.ca Web: http://www.mealinajar.ca Phone: (519) 591-2981

Contractors - General Holly Kidziun, VP of Operations 1177 Franklin Blvd - Unit 5 Cambridge, ON N1R 7W4 Email: holly@rainbowkwc.com Web: http://www.gemcongroup.ca Phone: (519) 622-1900

Geosyntec Consultants Engineers - Consulting Karen Berry-Spark, Principal 295 Hagey Blvd. - Suite 290 Waterloo, ON N2L 6R5 Email: kberryspark@geosyntec.com Web: http://www.geosyntec.com Phone: (519) 514-2230

Homestyle Diner Restaurants Craig Yantz, Owner 504 Albert Street Waterloo, ON N2L 3V4 Email: homestylewaterloo@gmail.com Phone: (519) 725-5048

Graham's & Son Interiors

Igloo Software

Interior Design Services Rachelle Laurin, Sales Associate & Customer Service Support 11 Queen Street East, Cambridge, ON N3C 2A7 Email: rachelle@grahams.ca Web: http://www.grahams.ca Phone: (519) 658-9025 Fax: (519) 658-0331

Computer Software Kelly Winter, Marketing Manager 22 Frederick Street - 6th Floor Kitchener, ON N2H 6M6 Email: kwinter@igloosoftware.com Web: http://www.igloosoftware.com Phone: (519) 489-4120 Fax: (519) 489-4121

Grand HVAC Leasing

Restaurants Bill MacTavish, Owner 10 King Street West Kitchener, ON N2G 1A3 Email: info@imbibeevents.ca Phone: (226) 979-1789

Heating Contractors John Sapatero, Business Development Manager 585 Oak Park Brantford, ON N3T 5L8 Email: js@grandhvacleasing.ca Web: http://www.grandhvacleasing.ca Phone: (519) 757-5173 Fax: (519) 754-0185

Great Saunas Sauna Equipment & Supplies Rosanne Brown, President 623 Colby Drive Waterloo, ON N2V 1B4 Email: admin@greatsaunas.com Web: http://www.greatsaunas.com Phone: (519) 888-0110

H.C. Group Construction Paul McMenemy, Sales Manager 122 Earl Thompson Road, Unit 4 Ayr, ON N0B 1E0 Email: paulm@hcgroup.ca Web: http://www.hcgroup.ca Phone: (519) 623-6454 Fax: (519) 623-6061

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Hotels & Motels Naushad Ismail, General Manager 14 Benjamin Road Waterloo, ON N2V 2J9 Email: hiexwaterloosj@wgroup.ca http://www.hiexpress.com/waterloosj Phone: (519) 772-9800

WWW.GREATERKWCHAMBER.COM

Imbibe Food n' Drink

Indelible Creative Marketing Consultants Brenda Murray, Owner 18 Waterbridge Court Kitchener, ON N2P 2A7 Email: brenda.murray@sympatico.ca Web: http://www.indeliblecreative.ca Phone: (519) 572-1757

Interior Store Display Installations Inc. Store Fixtures (Main), Cabinet Makers Garry Aldworth, General Manager 64 Shoemaker Street Kitchener, ON N2E 3G4 Email: garry@interiorstoredisplay.com http://www.interiorstoredisplay.com Phone: (519) 895-0532 Fax: (519) 895-2640

Jamie Lynn Quinn Arts

JBell Solutions Human Resource Consultants Jane Bell, Owner 207 Bristol Street Waterloo, ON N2J 1H4 Email: jane.bell@jbellsolutions.com Web: http://www.jbellsolutions.com Phone: (519) 208-8059

John Colangelo Human Resource Consultants John Colangelo, President 2813 Bethel Road, New Hamburg, ON N3A 2X9 Email: johncolangelo1@gmail.com Phone: (416) 894-4885

K. Smart Associates Limited Engineers - Consulting Linda Botzang, GM and Controller 85 McIntyre Drive, Kitchener, ON N2R 1H6 Email: info@ksmart.ca Web: http://www.ksmart.ca Phone: (519) 748-1199 Fax: (519) 748-6100

Kidney Foundation of Canada Western Ontario Chapter Charitable & Community Organizations Candice Coghlan, Fund Development Officer 76 Evenstone Avenue Kitchener, ON N2R 1N9 Email: ccoghlan@kidney.on.ca Web: http://www.kidney.on.ca Phone: (519) 222-0241

Kitchener Ford Automobile Dealers Sherri Ojamae, Operations Manager 707 Ottawa Street South Kitchener, ON N2G 4G1 Email: sojamae@kitchenerford.com Web: http://www.kitchenerford.com Phone: (519) 576-7000

Klyne Insurance Group Insurance Agents & Brokers Mac Graham, Owner 169 Lexington Court, Unit G Waterloo, ON N2J 4R9 Email: mac@klyneinsurance.com Web: http://www.klyneinsurance.com Phone: (519) 721-7254

meersocial Advertising - Internet Matt Martin, President & CEO 51 Breithaupt Street - Unit 201 Kitchener, ON N2H 5G5 Email: info@meersocial.com Web: http://www.meersocial.com Phone: (888) 314-6883

Metropolitan Tile & Stone Inc. Floor Materials, Sales and Contractors Grace Tari, Office Manager 37 Lancaster Street West, Kitchener, ON N2M 4T1 Email: info@metropolitantile.ca Web: http://www.metropolitantile.ca Phone: (519) 579-2900

Michael Ben, Fractional CFO Financial Services Products Michael Ben, Owner 279 Faraday Court Waterloo, ON N2L 6A4 Email: michael@michaelben.ca Web: http://www.michaelben.ca Phone: (519) 572-9711 Fax: (877) 259-7506

momstown Kitchener-Waterloo Multimedia Paula Garceau, Owner 43 Middleton Street Cambridge, ON N1S 2R2 Email: paula.garceau@momstown.ca Web: http://www.kitchenerwaterloo.momstown.ca Phone: (519) 577-5843

Montana's Cookhouse - Waterloo Restaurants Jackie Mason, General Manager 310 The Boardwalk, Waterloo, ON N2T 0A6 Email: montanas3055@cara.com Web: http://www.montanas.ca Phone: (519) 576-1212

Mouldoff Waterloo Region Mould - Control & Removal Jay Boyer, Partner 207 Madison Avenue South - Unit 3 Kitchener, ON N2G 3M7 Email: info.wr@mouldoff.com Web: http://www.mouldoff.com Phone: (519) 804-9696 Fax: (519) 578-7279


LONGEST BAR LARGEST OUTDOOR PATIO

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sponsor profile

A Rich History of Local Innovation BY ANDREW MACLEOD A rich history of local innovation Since the company’s inception in 1984, BlackBerry® has become a world-renowned mobile technology leader with deep roots in Waterloo Region. BlackBerry was founded in Waterloo, Ontario and its corporate headquarters has remained in the city during the company’s rise to global prominence as a leader in technology and communications. Being based in Waterloo Region has been beneficial to BlackBerry. The area’s excellent schools have supplied the company with an educated, technologically savvy workforce. In turn, BlackBerry and BlackBerry employees have given back to the community for nearly 30 years through countless donations, sponsorships, product provisioning and volunteer hours. BlackBerry was founded on an innovative concept – giving employees instant access to e-mail and messaging. The company has continued to foster that spirit of innovation in both its employees and its products, most recently resulting in the launch of the BlackBerry® 10 operating system and the popular BlackBerry® Z10, BlackBerry® Q10 and BlackBerry® Q5 smartphones.

Helping area businesses become more productive Many firms in Waterloo Region have been able to enhance their operations with the latest BlackBerry 10 technologies. One example is Herrle’s Country Farm Market in St. Agatha, Ontario. Trevor Herrle-Braun, operations manager for the farm, uses a BlackBerry Z10 smartphone to stay connected and productive all day, even when he’s out in the field on a tractor. Trevor is a long-time BlackBerry user and loves the enhancements in the BlackBerry 10 operating system. The BlackBerry® Hub notification centre gives Trevor access to all his e-mail, messaging and social media notifications in one place. Multi-tasking is another feature Trevor enjoys. He often has multiple applications open at once. For example, he could be working on a planting spreadsheet, checking weather and checking radar every few minutes. With his BlackBerry 10 smartphone, Trevor doesn’t need to close one application to access another.

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Trevor also takes advantage of new BlackBerry 10 applications like BlackBerry® Story Maker. BlackBerry Story Maker allows Trevor to become his own marketer, building slideshows, embedding video and creating a small story that he can upload to YouTube®. He can use BlackBerry Story Maker to post photos and videos of recently harvested crops to entice potential customers. Trevor’s BlackBerry Z10 does a lot of the work his home computer used to perform. “The BlackBerry Z10 is a true mobile computing platform”, he says, allowing him to be more productive while he’s working out in the field. Trevor notes he doesn’t need to use his home computer very much because he finds his BlackBerry Z10 a more powerful device. Another local business taking advantage of BlackBerry innovation is Kitchener-based loyalty and engagement computing company, LoyaltyMatch Inc. LoyaltyMatch developed an application that aggregates points from multiple loyalty programs into a digital wallet and determines whether shoppers are better off to use points or cash when making purchases. LoyaltyMatch developed the RewardingYourself Loyalty Wallet application for BlackBerry, but saw a chance to boost the application’s appeal when BlackBerry 10 launched. BlackBerry 10 is an open platform that supports a wide range of development languages and runtimes. BlackBerry 10 allows developers to adapt existing applications to run on BlackBerry 10 devices, or develop native applications using a new framework which enables rich user experiences. LoyaltyMatch’s new BlackBerry 10 application lets consumers scan a product’s barcode to see if they have enough points accumulated to buy the item. The application also lets users browse their rewards program to decide if they should make a purchase with cash or points and compare prices between different retailers. They can even access BlackBerry® Messenger through the application to ask their friends if they are familiar with a certain product and whether they would recommend it. The new application has also helped LoyaltyMatch create followon business with other companies by showcasing the firm’s mobile skills.


sponsor profile

Bringing local inventions to the world Area businesses aren’t the only organizations taking advantage of the innovations BlackBerry has created in Waterloo Region. Firms in Canada and around the world rely on BlackBerry technology to give their workers the tools they need to be productive on-the-go. Ricoh Canada has been using BlackBerry for over 10 years. BlackBerry has helped them to evolve their internal processes to serve customers better. They’ve just recently developed their own Field Service Automation app that will give their field technicians the ability to manage the entire service call from their devices including dispatching information to GPS navigation, inventory, time spent on the job and so on. All the job information will then be sent back to their ERP system so that they have up-to-date records of all service calls. The Los Angeles County Sheriff’s Department, the largest sheriff’s department in the world, has also tested the advanced mobile computing and communication features of BlackBerry 10 and is now deploying BlackBerry Enterprise Service 10. “Technology is moving fast, and the BlackBerry 10 platform is a viable secure platform that can help us keep up,” said Commander Scott Edson of the Technical Services Division. “I have personally tested devices on many smartphone operating systems and I think the BlackBerry 10 platform is a homerun. It’s very secure right out of the box, a great benefit to government and business, and is designed to make your various communication methods more efficient.”

BlackBerry is proud of the company’s history of innovation in wireless communications – from the first BlackBerry device, the BlackBerry 850, through to the BlackBerry 10 operating system and the latest BlackBerry 10 smartphones and applications. Our goal has always been to create products and services that make people more productive at work and at home. We deeply appreciate the support we have received from Waterloo Region through the years and look forward to working together to bring many more innovative applications and technologies to our local, national and global customers.

ABOUT THE AUTHOR

Andrew MacLeod Andrew MacLeod is Managing Director of Sales, Marketing and Operations at BlackBerry. In this role, Andrew is accountable for the P&L for BlackBerry’s business and oversees the carrier, retail, reseller and BlackBerry-direct sales channels serving the enterprises, government agencies, small businesses and consumers.

advocate SEPTEMBER | OCTOBER 2013

17


events

Mark Your Calendar September 10, 2013

September 17, 2013

Home Hardware Business After 5

Second Foundation Chamber Young Professionals Kick-Off Event

5:00-7:00pm Host: KingPin Bowlounge at Bingemans 425 Bingeman Centre Drive, Kitchener Member: Complimentary General Admission: $10 Exhibitor: $50

5:30-7:30pm Location: Shoeless Joe’s, 253 King St. N., Waterloo Member: $5 General Admission: $10

Does networking intimidate you or do you thrive on meeting new people? Come out to this casual bi-monthly event with friendly faces and easy conversation that provides an opportunity for B2B networking.

You are invited to join us on the patio to develop key relationships, build your business network and connect with other young professionals and business leaders at this casual networking event.

Title Sponsor:

Title Sponsor:

Media Sponsor:

September 19, 2013 Inspiring Women Event

Host:

September 13, 2013 Point of View with Finance Minister Charles Sousa 11:30am - 1:30 pm Location: The Kitchener-Waterloo Hotel & Conference Centre, 105 King St. E., Kitchener Member: $40 General Admission: $50 Join the Honourable Charles Sousa, Ontario Minister of Finance and MPP for Mississauga South for this Point of View luncheon. Title Sponsor: Event Sponsor:

8:00am-4:00pm Location: Bingemans 425 Bingeman Centre Drive, Kitchener Ticket: $150 Table of 8: $1100 The largest event in the area designed to celebrate business and entrepreneurial women. Be motivated by the inspirational stories and success message from leading Canadian Women: Jeanne Beker, Iconic Fashion Journalist; Christine Magee, President & Co-Founder of Sleep Country Canada; Linda Hasenfratz, CEO of Linamar; Summer Mortimer, Paralympian Medalist and Jessica Jensen, Entrepreneur. Professional development sessions will be part of the day, as well as plenty of time for networking and relationship building.

What you want to protect the most ... We Protect the Best! Insurance is the last thing business owner’s think of when times are good. But, when there’s a claim it’s their first call. With Erb and Erb, you know you have best coverage possible. Get an Expert Opinion on your Commercial Insurance Needs insure@erb-erb.com · 519-579-4273 · www.erb-erb.com · Commercial Property · Commercial Auto · · Professional & Business Liability · Surety ·

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WWW.GREATERKWCHAMBER.COM


events

September 23, 2013

October 17, 2013

Annual General Meeting

Stantec presents Chamberfest

4:00-6:30pm Location: CIGI Auditorium, 57 Erb St. W., Waterloo Member: Complimentary

6:00-9:00pm Location: Concordia Club, 429 Ottawa St. S., Kitchener Ticket: $50

Support your Chamber and learn more about what we are doing to meet the needs of our diverse membership and the public. This is a great networking opportunity as the new Board of Directors will be installed during the event.

Don’t miss an opportunity to entertain your clients or enjoy time with co-workers at one of KW’s most distinctive event attractions, Oktoberfest! Enjoy a sit down German Style Dinner, complimentary drink and a networking opportunity. Ticket also includes access to the tent for the remainder of Corporate Night Title Sponsor:

October 3, 2013 Stantec Networking Breakfast Series 7:15-9:00am Location: Holiday Inn Kitchener-Waterloo, 38 Fairway Rd. S., Kitchener Member: $28 General admission: $35 Paul Straus, President & CEO of Home Hardware will join us for breakfast.

Title Sponsor:

October 29, 2013 Home Hardware Business After 5 5:00-7:00pm Host: Treehaus Collaborative Workspace 79 Joseph St., Kitchener Member: Complimentary General Admission: $10 Exhibitor: $50 Does networking intimidate you or do you thrive on meeting new people? Come out to this casual bi-monthly event with friendly faces and easy conversation that provides an opportunity for B2B networking. Title Sponsor:

Media Sponsor:

Media Sponsor:

LUNCH You Pick, You Choose! Fresh Lunch Combos in RUSHES. 11:30 am - 3 pm SOUP & SALAD MINI BUFFET $10

Monday - Saturday FRESH SANDWICHES Made to Order

at the Waterloo Inn

475 King St. N., Waterloo

www.waterlooinn.com advocate SEPTEMBER | OCTOBER 2013

19


new members

April 1, 2013 to July 31, 2013 (continued from page 14) Network Telecom

Pineridge Barbecue Company

Quadriga Business Centre Ltd.

Savarin Springs Inc.

Telecommunications Cathy Waddle, Sales Manager 1561B Victoria Street North, Kitchener, ON N2B 3E4 Email: cathy@network-telecom.com http://www.network-telecom.com Phone: (519) 748-2226 Fax: (519) 748-0061

Caterers Dan Taylor, President 174 Queen Street West, Hensall, ON N0M 1X0 Email: dan@pineridgebbq.com Web: http://www.pineridgebbq.com Phone: (519) 262-3409

Office & Desk Space Rental Service Casimir Nega, President 305 King Street North - 4th floor Kitchener, ON N2G 1B9 Email: info@quadrigabc.ca Web: http://www.quadrigabc.ca Phone: (226) 696-0264 Fax: (226) 214-3220

Water Companies-Bottled, Bulk, Etc. Marcus Pfeil, Owner 1575 Strasburg Road Kitchener, ON N2R 1K2 Email: savarinsprings@bellnet.ca Web: http://www.savarinsprings.com Phone: (519) 895-0944 Fax: (519) 895-0946

New Place Stripping & Refinishing

Marketing Consultants Douglas Caverly, President 23 - 500 Fairway Road South, Unit 187 Kitchener, ON N2C 1X3 Email: doug.pmg@rogers.com Phone: (416) 809-7984

Furniture Stripping & Refinishing Janice Dick, Partner 175 Borden Avenue South Kitchener, ON N2G 2Z3 Email: janice@thenewplace.ca Web: http://www.thenewplace.ca Phone: (519) 742-2818

Nicole Waddick Artists - Fine Arts Nicole Waddick, Artist 42 Erb Street East - Studio Y at CEI Studio Waterloo, ON N2J 1L6 Email: nwaddick@gmail.com Web: http://www.nicolewaddick.ca Phone: (519) 744-7366

Predictive Success Corporation Management Consultants Stephen Flower, Managing Principal 316 Colborne Street West, Whitby, ON L1N 1X3 Email: sflower@predictivesuccess.com Web: http://www.predictivesuccess.com Phone: (905) 430-9788 Fax: (905) 430-9789

Queen Street Yoga

Scheidt & Bachmann Canada Inc.

Health, Fitness & Exercise Service Leena Miller, Owner 44 Queen Street South Kitchener, ON N2G 1V6 Email: queenstreetyoga@gmail.com Web: http://www.queenstreetyoga.com Phone: (519) 741-9642

Information Technology Management Simon Talbot, Executive VP 55 King Street West - 7th Floor Kitchener, ON N2G 4W1 Email: lmelo@s-b-usa.com Web: http://www.scheidtbachmann.com Phone: (519) 772-7564

Rainbow International KWC Fire & Water Damage Restoration Holly Kidziun, VP of Operations 1177 Franklin Blvd. - Unit 5 Cambridge, ON N1R 7W4 Email: holly@rainbowkwc.com Web: http://www.gemcongroup.ca Phone: (519) 622-1900

Premier Homecare Services

RAMPA Tec Inc.

Fertility Clinics Jennifer Martin, Nurse Manager 4271 King Street East - Suite 200 Kitchener, ON N2P 2X7 Email: jmartin@onefertilitykw.com Web: http://www.onefertilitykw.com Phone: (519) 650-0011 Fax: (519) 650-0033

Home Health Care Services Rekha Chavda, Owner 55 Erb Street East- Unit 205 Waterloo, ON N2J 4K8 Email: rchavda@homecarephs.com Web: http://www.premierwaterlooregion.com Phone: (519) 884-1181 Fax: (519) 884-9685

Fasteners-Industrial Mike Wood, Sales Director 557 Violet Street, Waterloo, ON N2V 2T8 Email: mwood@rampa.com Web: http://www.rampa.com Phone: (519) 207-2982 Fax: (519) 207-2983

Organo Gold Canada

Premier Mobility and Health Products

RE/MAX Twin City Realty Inc., Brokerage

Health Care Service & Supplies Neil Kavelman, President Email: neil@premiermobility.ca Web: http://www.premiermobility.ca Phone: (519) 888-7125

Real Estate Nazia Malik, Sales Representative 901 Victoria Street North Kitchener, ON N2B 3C3 Email: naziamalik@remax.net Phone: (519) 841-3298

One Fertility Kitchener/Waterloo

Wellness Caroline Venton, Owner, Turning Point Promotions, OG Business Development 333 Coleridge Drive Waterloo, ON N2L 2V5 Email: carolineventon@gmail.com Web: http://www.ogcanada.organogold.com Phone: (519) 886-4554

Painted Turtle Custom Landscaping and Lawn Care Landscape Contractors & Designers Rob Vogt, Owner 984 Northfield Drive EastConestogo, ON N0B 1N0 Email: rob@paintedturtlelandscaping.com Web: http://www.paintedturtlelandscaping.com Phone: (226) 808-8873

Perimeter Development Corporation Real Estate Craig Beattie, Partner 119 King Street West - Suite 220 Kitchener, ON N2G 1A7 Email: cbeattie@perimeterdevelopment.com Web: http://www.perimeterdevelopment.com Phone: (519) 745-3800

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Power Marketing Group

WWW.GREATERKWCHAMBER.COM

Profit Hunter Inc. Financing Consultants Brian Hunter, President 29 Chartwell Court Kitchener, ON N2A 3L9 Email: brian@northspringcapitalpartners.com Phone: (519) 721-7144

Q.A.T. Business Services Accounting & Bookkeeping Services Warren Gaebel, General Manager 209 - 446 Kingscourt Dr Waterloo, ON N2K 3R9 Email: kwChamber@qatbs.com Web: http://qatbs.com Phone: (519) 404-7904

Riverside Print Group Artists - Fine Arts Heather Franklin, 42 Hopeton Street, Cambridge, ON N1R 3T3 Email: ed@buttonfactoryarts.ca http://www.riversideprintgroup.com Phone: (519) 212-2264

RTC Digital Marketing Services Marketing Consultants Rob Case, President 731 Northfield Drive East, Waterloo, ON N2J 4G8 Email: info@rtcdigitalservices.com http://www.rtcdigitalservices.com Phone: (519) 635-4946

SMC Designs Landscape Contractors & Designers Suzanne Court, Dirt Architect (Owner) 162 Louisa Street, Kitchener, ON N2H 5M5 Email: suzannebc@yahoo.com Phone: (519) 743-6424

SNAP Kitchener Waterloo Newspapers Dawne Taylor-Gilders, Publisher/Editor 51 Breithaupt Street Kitchener, ON N2H 5G5 Email: info@snapkw.com Web: http://www.snapkw.com Phone: (519) 573-7627

SoftwareONE Canada Inc. Computer Software Michael Deighan, Business Development Manager 2680 Skymark Avenue - Suite 415 Mississauga, ON L4W 5L6 Email: info@softwareone.com Web: http://www.softwareone.com Phone: (800) 444-9890

Solar Tech Windows & Doors Gretta Kilpatrick, Owner 150 Holiday Inn Drive-Showroom, Cambridge, ON N3C1Z4 Email: Gretta@blindambitionsolartech.com Web: http://www.blindambitionsolartech.com Phone: (519) 654-2255 Fax: (519) 658-9345

Speedpro Imaging The Golden Triangle Digital Imaging, Printing & Photography Josh Ferguson, Account Manager 650 Woodlawn Road West - Unit 3A Guelph, ON N1K 1B8 Email: josh@speedprotgt.com Web: http://www.speedprotgt.com Phone: (519) 829-2100 Fax: 1 (519) 829-3220


new members

April 1, 2013 to July 31, 2013 Fax: (519) 747-2347

Standard Life

The Hot Tub Company

Tufx-Fort Inc.

Financial Services Products Jennifer Gregory, VP Bus Dev, Group Savings & Retirement 100 Sheppard Avenue East Suite 1138 North York, ON M2N 6N5 Email: jennifer.gregory@standardlife.ca Web: http://www.standardlife.ca Phone: (800) 827-5747

Hot Tubs, Pools & Spas Stuart Bowen, Owner 25 Bruce Street Kitchener, ON N2B 1Y4 Email: hottubs@bellnet.ca Web: http://www.hottubco.ca Phone: (519) 741-0855 Fax: (519) 741-1174

Manufacturers Hans Kamphuis, CEO 35 Baffin Place Waterloo, ON N2V 1Z7 Email: hans@tufx-fort.com Web: http://tufx-fort.com Phone: (519) 746-1920 Fax: (519) 746-4900

The Red Wolf Company

U Weight Loss Clinic

T. Weber Co. Ltd.

Floor Materials, Sales and Contractors Rob Penner, Owner 7880 Perth Road 121, RR4 Listowel, ON N4W 3G9 Email: noslipperyfloors@gmail.com Phone: (519) 588-7413

Weight Control Services Victoria Reid-Heckmann, Clinic Manager 885 Glasgow Street, Unit 2 Kitchener, ON N2M 2N7 Email: uglasgow@uweightloss.com Web: http://www.uweightloss.com Phone: (519) 742-1116

Paving Contractors Robin Near, Vice President 802 Sawmill Road Bloomingdale, ON N0B 1K0 Email: admin@tweber.ca Web: http://www.tweber.ca Phone: (519) 742-2051

Teak Mobile Inc. Computer Software Christina Moulton, President 7 Frankfurt Street Kitchener, ON N2R 1T5 Email: christina@teakmobile.com Web: http://www.teakmobile.com Phone: (519) 721-1414

TGO Consulting Inc. Computer Software Quentin Martin, Account Executive 140 Renfrew Drive - Suite 120 Markham, ON L3R 6B3 Email: qmartin@tgo.ca Web: http://www.tgo.ca Phone: (519) 581-8377

The Cupcake Gourmet Bakers Karen Lawrence, Owner/Operator 550 King Street North Waterloo, ON N2L 5W6 Email: info@thecupcakegourmet.com Web: http://www.thecupcakegourmet.com Phone: (226) 647-2253

The Honest Lawyer Restaurants Alysia Wolff, General Manager 305 King Street West - 1st Floor Kitchener, ON N2G 1B9 Email: kitchener@honestlawyer.com Web: http://www.honestlawyer.com Phone: (519) 954-5668

The Silly People Entertainment Phil LeConte, Owner/Performer 36 Erb Street Waterloo, ON N2J 1L6 Email: phil@silllypeople.com Web: http://www.sillypeople.com Phone: (519) 897-4997

The UPS Store #66 Printers Sam Ozen, Partner 525 Highland Road West, Unit 10 Kitchener, ON N2M 5P4 Email: store66@theupsstore.ca Phone: (519) 744-2774 Fax: (519) 744-7621

TLComm Solutions Telecommunications David Gould, Owner 632 Colby Drive, Unit F Waterloo, ON N2V 1A2 Email: dgould@tlcomm.ca Phone: (519) 804-2265

TradeForce Tech Inc. Energy Consultants & Management Chris Hall, VP - Sales PO Box 20061 - 123 Pioneer Drive Kitchener, ON N2P 2B4 Email: chall@tradeforcetech.com Web: http://www.tradeforcetech.com Phone: (519) 208-6427 Fax: (888) 315-1564

Wireless Efficiency Solutions Telecommunications-Consultants Kathy Kirkham, Telecom Specialist/Owner 24 Highgrove Court Cambridge, ON N3H 4R8 Email: kkirkham@wes3.ca Phone: (519) 653-5486

Uptown Dental Hygiene Dental Hygienists Corrine Beaulieu, Hygienist 181 Park Street Waterloo, ON N2L 1Y7 Email: office@uptowndh.com Web: http://uptowndentalhygiene.com Phone: (519) 954-9092

UpWORDly Mobile Writers George Pearson, Owner 197 Douglas Street Stratford, ON N5A 5P8 Email: editor@upwordlymobile.com Web: http://www.upwordlymobile.com Phone: (519) 276-9758

Waterloo Golf Academy

Woodhouse Group Contractors - General Jay Boyer, Partner 207 Madison Avenue South, Unit 3 Kitchener, ON N2G 3M7 Email: info@woodhouseg.com Web: http://www.woodhouseg.com Phone: (519) 749-3790 Fax: (519) 578-7279

XpoArt Inc. Display Designers & Producers Peter Baranowski, Owner/Consultant 849 Brandenburg Blvd. Waterloo, ON N2T 2X5 Email: peterb@xpoart.com Web: http://www.xpoart.com Phone: (647) 918-7833

Yorkville Asset Management Investments Emma Gillies, Associate 55 University Avenue, Suite 704 Toronto, ON M5J 2H7 Email: info@yorkvilleasset.com Web: http://www.yorkvilleasset.com Phone: (647) 776-7480

Zoup! King and Ontario

Golf Courses Mike Garside, C.O.O. 100 Wilmot Line, Waterloo, ON N2J 3Z4 Email: info@golfnorth.ca Web: http://www.golfnorth.ca Phone: (888) 833-8787

Waterloo West Animal Hospital

Caterers Daryl Hunter, Owner/Operator 73 King Street West - Unit 101 Kitchener, ON N2G 1A7 Email: zoup174@zoup.com Web: http://www.zoup.com Phone: (519) 747-9687 Fax: (855) 747-9687

Veterinarians Shannon Storm, Technician 414 Erb Street West Waterloo, ON N2L 1W8 Email: sl_storm@hotmail.com Web: http://www.waterloowest.com Phone: (519) 747-2020

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2013 ELECTION OF DIRECTORS NOMINATING COMMITTEE’S SLATE OF CANDIDATES NOMINEE PROFILES Kathryn is responsible for providing strategic support to divisional senior management, as well as oversight and leadership to the finance community across the division. Her accountabilities include leading the strategic and business planning functions; enhancing the approach to business control and performance assessment, including a robust expense management framework; and partnering with the business areas on key initiatives.

KATHRYN ALLAMBY Vice President, Business Planning & Analysis, Canadian Division Manulife Financial

During her 17-year tenure with Manulife, Kathryn has held a variety of roles and was appointed to her current role in April 2013. Prior to that, she was the Chief Accountant for the Canadian Division. She has held leadership roles in Corporate Risk Management; in Corporate Controllers, where she was responsible for co-ordinating the Company-wide planning and management reporting functions; and in the U.S. Insurance business unit. Prior to joining Manulife, Kathryn worked at another global life insurance company and articled at KPMG in Toronto. Kathryn is a Chartered Accountant and holds a Bachelor of Commerce degree from the University of Toronto.

Paul has been with MTE Consultants Inc. since September of 2012 as Chief Operating Officer. Paul provides leadership and direction for the company’s team of almost 200 engineers, scientists and surveyors, located in offices in Kitchener, Burlington and Stratford. Prior to joining MTE, Paul held previous roles as Vice President with Coldwell Banker Peter Benninger Realty and Director of Economic Development with the City of Waterloo.

PAUL EICHINGER Chief Operating Officer MTE Consultants Inc.

Paul’s engineering training and background, and his experience in land development, building construction, real estate and economic development are skills that are beneficial to both the clients and staff at MTE. Paul is a member of the Professional Engineers of Ontario, has been a Chamber Board member for 4 years and a past member of the Chamber’s Regional and Municipal Affairs Committee. Paul is also a member of the University of Waterloo President’s Golf Tournament Committee and is the former Chairman of the Board of Advisors for the Waterloo Region Small Business Centre. IN HIS OWN WORDS: “Our Chamber of Commerce plays a tremendous role in advocating on behalf of one of the strongest and most diversified business communities in North America. The Board of Directors has the responsibility and privilege of leading the Chamber and ensuring its health and continued prosperity.”

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WWW.GREATERKWCHAMBER.COM


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2013 ELECTION OF DIRECTORS NOMINATING COMMITTEE’S SLATE OF CANDIDATES NOMINEE PROFILES Sabrina is a Chartered Accountant (CA) and a Tax Partner at PricewaterhouseCoopers LLP in Waterloo. She has a passion for working with entrepreneurs and as such specializes in private company services working with clients on succession planning, estate planning, remuneration strategies, and corporate reorganizations all while ensuring optimal personal and corporate taxes. In addition Sabrina has a significant international practice and services a diverse client base. Sabrina is also a mother, a wife, a coach and athlete. She lives life to the fullest by spending quality time with her family and friends, having a fulfilling career, and keeping fit. SABRINA FITZGERALD Partner, Tax Services PricewaterhouseCoopers

Sabrina is an active member in the community; she is a member of the Board of Directors and Chair of the audit and finance committee for the Greater Kitchener Waterloo Chamber of Commerce. She is a member of the Waterloo Wellington Estate Planners council, and an active sponsor/advisor at the Centre for Family Business. Over the past several years, Sabrina’s passion for mastering life’s great balancing act has lead her to speak and present to several groups of leaders, women, staff and peers in the community. IN HER OWN WORDS: “The Greater Kitchener Waterloo Chamber of Commerce is an energetic and vibrant organization which caters to all types and sizes of business. Over the past several years, the Chamber has provided me with a reliable source of networking, offering the right mix of speakers and events so that each event is well attended with an active group of entrepreneurs. I share The Chamber’s passion about networking, advocacy, and adding value to the community. I have thoroughly enjoyed being a part of the growth and look forward to working with the Greater Kitchener Waterloo Chamber of Commerce in the years to come.”

Cameron Kozlowski is the Commercial Banking Area Manager at BMO Bank of Montreal with responsibility for the bank’s commercial financial services in Kitchener, Waterloo, Cambridge, Guelph and Stratford. Cameron has been employed with BMO for over 5 years and has held several senior commercial positions. Prior to joining BMO, Cameron worked in financial services for 21 years at the Canadian operations of a major international bank in the areas of commercial, retail, corporate, loan recovery and asset acquisitions. Cameron has a Bachelor of Commerce from the University of Manitoba with majors in Finance and Economics combined with accreditations from the Canadian Securities Institute and Institute of Canadian Bankers. CAMERON KOZLOWSKI Commercial Banking Area Manager BMO Bank of Montreal

Cameron is a board member and corporate secretary at Junior Achievement of Waterloo Region. He also served on the board of the Kitchener Waterloo Alzheimer Society and Kitchener Westmount Rotary Club as well as the Finance Committee of Knox Presbyterian Church Waterloo. Cameron was born and raised in Gimli, Manitoba. He has worked and resided in Kitchener/Waterloo for the past 12 years. Cameron is married and has three children. IN HIS OWN WORDS: “The Greater Kitchener Waterloo Chamber of Commerce has had a profound impact on this region over the past 125 years. It's founding organization's initial goal was focused on local business success and what its members needed for growth and prosperity. This initial goal is still part of the vision, mission and goals of the Chamber today. It has served as the cornerstone for the Chamber's involvement and positive influence on the many key issues that have faced our vibrant community. Issues and initiatives that have made a difference. I am honoured to have the opportunity to be a part of an organization that is dedicated to continued business prosperity and community success.”

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2013 ELECTION OF DIRECTORS NOMINATING COMMITTEE’S SLATE OF CANDIDATES NOMINEE PROFILES (continued from page 23) Kelly joined the University of Waterloo in May 2013 as Senior Director, Community Relations & Events. In this new leadership role for the University, Kelly and her team have the unique opportunity to connect the University in strategic and innovative ways to give back and contribute to our local, regional and national communities.

KELLY MCMANUS Senior Director, Community Relations & Events University of Waterloo

Kelly comes to the University having spent the past decade leading community partnerships in both the not-for-profit sector and in municipal government. In these roles, she has been actively engaged in community planning, research, fund development and investment. Her multi-sector experience spans issues including economic development, health and social services, and voluntarism and philanthropy. She has served on a number of charitable Boards and advisory bodies including the London & Area Food Bank, the City’s Diversity and Race Relations Advisory Committee, and Emerging Leaders. Born and raised in small town Saskatchewan, Kelly has a Masters degree in psychology from the University of Guelph. Kelly and her family have recently relocated to our community from London. IN HER OWN WORDS: “As a newcomer to the community and the University of Waterloo team, I am looking forward to contributing this fresh perspective to the Greater Kitchener Waterloo Chamber Board. Having partnered with Chambers of Commerce in other communities, I know the amazing influence that we can have. The Chamber is not only a strong leader and voice on business and economic development issues, but influences and responds to key community and social issues, as well.” Renata Rusiniak currently manages the Corporate Citizenship Team at BlackBerry®, a global leader in wireless innovation. She is responsible for BlackBerry’s programs in community involvement and corporate giving. Renata has worked with BlackBerry for 8 years supporting Corporate Citizenship and Human Resources. Prior to joining BlackBerry in August 2005, Renata worked in Australia for the Human Resources team at Cadbury Schweppes Pty Ltd, Confectionary and Beverage Company. Her career also includes Human Resources and Sales support at L3-Wescam (2001-2003), a Canadian technology and world leader in the provision of visual information systems. Renata holds a bachelor's degree in Psychology and Recreation & Leisure Studies from the University of Waterloo (2001). She also studied Human Resources Management at McMaster University, and recently completed a Certificate of Practice in Community Involvement from the Boston College Centre for Corporate Citizenship (2013). Originally from Hamilton and currently residing in Guelph with her husband and son, Renata is active in the equine community volunteering with Equine Guelph (2005-present). IN HER OWN WORDS: “The Greater Kitchener Waterloo Chamber of a Commerce does an excellent job driving economic viability across the region. Their programs are truly reflective of a strong match between community and business needs. Their collaborative operational approach delivers immense value to member organizations (big and small business), community partners, health care facilities and educational institutions. Bold initiatives like Physician Recruitment and the Prosperity Council ensure the Chamber is positioned to meet the needs of the community today and well into the future. I look forward to serving the business community and playing an active role with the Greater Kitchener-Waterloo Chamber of Commerce.” Sandra Schelling is the Dean of Continuing Education and Corporate Training at Conestoga College. Prior to Conestoga she worked at York University in the Centre of Continuing Education meeting the needs of the GTA. She is active in numerous college boards including OntarioLearn meets the needs of industry province wide, and the Heads of Continuing Education that meets the needs of individuals upgrading their skills. IN HER OWN WORDS:

SANDRA SCHELLING

" Throughout my career I have worked with many private sector companies in a wide range of industries including automotive, high tech, manufacturing, food processing and insurance. I live in the Region of Waterloo and I have always been impressed with The Greater Kitchener Waterloo Chamber of Commerce. The Chamber’s dedication to the local community, visionary leadership and goals for the future, make me a proud candidate to be considered for the Board."

Dean, CE & Corporate Training Conestoga College Institute of Technology & Advanced Learning

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2013 ELECTION OF DIRECTORS NOMINATING COMMITTEE’S SLATE OF CANDIDATES NOMINEE PROFILES A business professional with over 35 years of experience in Sales, Sales Management, Marketing and Executive Management at both the National and International level. Ron is presently Chief Operating Officer (COO) of the Verity Group, a management consultancy firm specializing in Executive training and mentoring, restructuring assistance and business improvement processes. Prior to Verity, Ron was Vice President of NextEnergy a leader in the Geothermal industry. Ron also spent over 10 years with the Electrical Safety Authority (ESA) as Vice President and a member of their Senior Executive Management Team. RONALD SCHERTZER Chief Operating Officer Verity Group

Ron and his wife of 33 years have always made Kitchener-Waterloo their home. IN HIS OWN WORDS: "Having spent the majority of my working career outside the KW area I am pleased to be "home" working and contributing to the community. My involvement with the Greater Kitchener Waterloo Chamber of Commerce has been extremely rewarding and has given me a much greater insight in the critical role the Chamber plays. Through its networking and advocacy efforts the Chamber assists businesses large and small to grow. This business vibrancy by default strengthens the community that we have chosen to live in."

HOST YOUR HOLIDAY PARTY AT THEMUSEUM THEMUSEUM is the perfect place to host your organization’s holiday party this year. A great space for kids and adults alike, THEMUSEUM offers a unique atmosphere and access to the Canadian premiere of THEMUSEUM’s current exhibition SURFACE TENSION | The Future of Water.

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D OW N TOW N K I TC H E N E R advocate SEPTEMBER | OCTOBER 2013

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Sometimes being shut out is a g good ood thing. Between J anuary 1, 20 10 and December 31, 20 12, a total of 1,0 15 companies and January 2010 2012, 1,015 indi viduals were con victed under the Ontario Ministry of Labour ’s Employment individuals convicted Labour’s Standards Act, incur incurring ring big fines and public shaming on the ministry website. Of all indi viduals named in these cases, none w ere HRPA HRP PA members. memb individuals were HRP HRPA PA regulates the t professional practice of its member members s who agree to abide by its R ules of P rofessional Conduct. F or more information on how w HRP PA A-member Rules Professional For HRPA-member HR professionals can help you reduce your workplace leg al and compliance legal risks, please visit www .hrpa.ca/ESAAurora. www.hrpa.ca/ESAAurora. W We're e're S Social: ocial:

HR Information Service is a service of the Human Resources Professionals Association (HRPA)—Canada’s HR thought leader with more than 20,000 members in 28 chapters across Ontario. HRPA connects its membership to an unmatched range of HR information resources, events, professional development and networking opportuni opportuni-ties and annually hosts Canada’s largest HR conference. In Ontario, HRPA issues the Certified Human Resources Professional (CHRP) designation, the national standard for excellence in human resources management and the Senior Human Resources Professional (SHRP) designation, reserved for high-impact HR leaders. www.hrpa.ca


member notables

MEMBER NOTABLES Four Waterloo Region Entrepreneurs nominated for Provincial Awards Four local business leaders are among the finalists in ten categories for the prestigious Ontario Entrepreneur of the Year awards sponsored by accounting firm Ernst & Young. The local nominees include: Matt Rendall, co-founder and chief executive officer of Clearpath Robotics for young entrepreneur; George Croft, president and chief executive officer of the Brick Brewing Company in the food and beverage category; Alex Mustakas, founder, chief executive officer and artistic director of Drayton Entertainment in the media and entertainment category; John Baker, founder, president and chief executive officer of Desire2Learn in the software and technology category. The award winners will be announced at a gala in Toronto on October 24 and will proceed to compete in the national event on November 27.

Canada’s Technology for Food (CTFF) Initiative Formally Announced In June, the City of Waterloo and the Accelerator Centre formally announced a major initiative for the local food processing industry. The new Canada’s Technology for Food (CTFF) is a collaboration of partners to promote innovation and accelerate the commercialization of technology to advance the food processing sector domestically and internationally. The initial focus will encompass innovation, retraining, and building a highly skilled workforce to bridge the labour gap.

THE CITY OF

The founding members along with the aforementioned partners include Conestoga College, Niagara College, University of Guelph, University of Waterloo, Wilfrid Laurier University, Piller’s Fine Foods, Brick Brewing Company, and Conestoga Meat Packers.

Laurier President Appointed Chair of the Council of Ontario Universities The Council of Ontario Universities (COU) recently announced the appointment of Wilfrid Laurier University President and Vice-Chancellor Dr. Max Blouw as their new Chair. The COU is a membership organization of twenty-one publicly assisted universities in Ontario that works with provincial and federal officials on developing policies that deliver high quality programs for students and advance research and innovation to elevate the social, cultural and economic well-being of the province. Congratulations to Dr. Blouw on this distinguished appointment.

advocate SEPTEMBER | OCTOBER 2013

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PEOPLE WHO KNOW, KNOW BDO.SM Assurance | Accounting | Taxation | Advisory Services The Bauer Buildings 201 – 150 Caroline St S Waterloo ON N2L 0A5 www.bdo.ca BDO Canada LLP, a Canadian limited liability partnership, is a member of BDO International Limited, a UK company limited by guarantee, and forms part of the international BDO network of independent member ďŹ rms. BDO is the brand name for the BDO network and for each of the BDO Member Firms.

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advocate SEPTEMBER | OCTOBER 2013

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Helping Us Make Our Vision Possible A special Thank You to each of these Chamber Sponsors.

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CHAMBER PATRON

Chamber

Academy TITLE SPONSOR

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MEDIA PARTNERS 30

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It’s time to GET INSPIRED

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YOU’RE INVITED

The 2013 saveONenergy Symposium Thursday, September 26th, 2013 Marshall Hall, Bingemans 425 Bingemans Centre Dr. Kitchener

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Print Sponsor

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A mark of the Province of Ontario protected under Canadian trade-mark law. Used under sub-license. OM Official Mark of the Ontario Power Authority. Used under licence.

Advocate - September|October 2013  
Advocate - September|October 2013  

In this September|October 2013 edition of the Advocate we take a look at what lies in the future for Waterloo Region with articles from Blac...