Stakeholder December 2015

December 2015 Dandenong Market turns 150 page 4

Great Bites Launch page 6

Sensational Springvale pages 12 – 13

Aquaterro makes tactical move page 18

CONTACT. Paul Kearsley Group Manager Greater Dandenong Business Sandra George Manager SEBN City of Greater Dandenong Council Offices 225 Lonsdale Street Dandenong, Victoria 3175 Enquiries to 8571 1550 www.greaterdandenong.com Adrian Boden South East Melbourne Manufacturers Alliance (SEMMA) Ph: 9768 2524 www.semma.com.au Amanda Checken Greater Dandenong Chamber of Commerce Ph: 9794 8881 www.greaterdandenongchamber.com.au Bill Underwood Stakeholder Editorial Ph: 8571 1455 bill.underwood@cgd.vic.gov.au Views expressed by individual contributors in this publication do not necessarily reflect the views of the City of Greater Dandenong.

Material from Stakeholder, Greater Dandenong‘s business news may be reproduced for noncommercial purposes provided the source is acknowledged, e.g. ‘This material first appeared in the City of Greater Dandenong’s Stakeholder publication, December 2015.'

To subscribe email: business@cgd.vic.gov.au Cover: A sample of Greater Dandenong’s fabulous food offering

FOCUS

W

hat a great year it has been for business in Greater Dandenong and the south east region. We celebrated the manufacturing prowess of our transport sector at the Dandenong on Wheels Expo, the Dandenong South launch of the Rail Manufacturing Cooperative Research Centre, the awarding of Council business grants to five innovative new local enterprises and a range of prestigious awards made to Greater Dandenong businesses including SRX Global, Wurth Australia, Norden, Future Metals Recycling and Cabrini Linen Service.

We have also taken pride in bringing you stories highlighting the diversity and achievements of local businesses including Everlast hot water cylinders, Kaiju Beer, perlite manufacturer Exfoliator, Nissan Casting, Moondarra Cheese, Murray Agricultural Equipment, PGM E-waste refiners, NuLac Foods, engineers and steel fabricators Calbah Industries and health care company Medical Development International.

In this edition we round off 2015 with a focus on Greater Dandenong’s fantastic retail offer and the many community events and celebrations being held over the festive season.

We also feature the achievements of

Paul Kearsley.

Dandenong South defence equipment manufacturer Aquaterro and report on truck manufacturer IVECO’s celebration of the brand's 40th anniversary.

On behalf of the Greater Dandenong Business team I wish you, your staff and your families a happy and safe Christmas and look forward to engaging with you again in 2016.

Paul Kearsley Group Manager, Greater Dandenong Business

AUSTRALIA DAY 2016 T

his year’s celebrations are expected to attract over 10,000 local residents and visitors. Council’s major Australia Day Festival will be held in Dandenong Park, Pultney Street Dandenong from 3pm to 9.30pm on Tuesday 26 January.

The festival will provide something for everyone including the Australia Day Award Ceremony, a Welcome to Country and Smoking Ceremony, live performances, cultural activities, quirky roving performers, low cost rides, free family activities, a native Australian animals show and display including a live crocodile and a dingo, a special Under 5s World, food and market stalls and a fabulous fireworks display at 9.25pm.

If you ride your bike to the Festival you will receive two free ride tokens and free valet bike parking.

With residents coming from more than 150 countries, Australia Day provides a great opportunity for our diverse community to gather together and celebrate what it means to be Australian.

Best of all, the event is free!

For more details visit www.greaterdandenong.com/events

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Australia Day revelers.

CHRISTMAS

SANTA

has arrived D

ecember heralds one of the busiest times for local retailers and also for Council’s Economic Development Unit (EDU) which is responsible for installing Christmas decorations across Greater Dandenong’s major activity centres.

The gigantic 7m LED Santa and reindeer in Central Dandenong’s Harmony Square will be back and lit up at night. Christmas trees have been introduced this year in Multicultural Place, Springvale and the public space in Douglas Street, Noble Park as well as in Langhorne Place, Dandenong.

A traditional nativity scene will be installed in the Dandenong Library exhibition window and colourful vinyl wraps will be installed on seating across the activity areas creating great ‘selfie’ opportunities!

People are encouraged to share their photos with the Christmas

decorations on instagram #greaterdandenongchristmas.

Captivating entertainers will be roving the streets in the weeks leading up to Christmas – watch out for giant elves bouncing around the activity centres on stilts, a cheeky elf riding a reindeer and more from the 18 to 24 December. You will find them at: • Springvale at Multicultural Place, Buckingham Avenue and Springvale Road • Dandenong in Harmony Square and Lonsdale Street • Noble Park in and around the Civic Space and Douglas Street Head to our events calendar at www.greaterdandenong.com for more details and join in the fun.

The busiest retail time for your business is on its way!

FESTIVE WINDOWS COMPETITION Greater Dandenong Business is giving retailers across the municipality an opportunity to celebrate the busy festive sales period and increase their presence in the retail areas by participating in a festive window display.

We encourage your business to visual merchandise your premises for the chance of winning some great prizes including newspaper advertising, business mentoring and marketing workshops.

If you don’t wish to visually dress your window you can simply request some FREE festive decals for your window.

For more information or to register visit www.greaterdandenong. com/festiveretailers or email business@cgd.vic.gov.au if you would like the festive decals.

STAKEHOLDER 3

FOOD & TOURISM

DANDENONG MARKET

150 to turn

D

andenong Market will celebrate a significant milestone in 2016 with 150th anniversary celebrations planned.

“The forefathers that started the market in 1866 had fantastic foresight to build a city around it and many businesses have prospered since,” said City of Greater Dandenong Councillor John Kelly, who has a long history with the market and currently sits on its board.

“My passion for the market was established as a kid. My first recollection is mum taking us on the bus to shop on Tuesdays.

“On many occasions drovers would drive cattle up to Stud Rd where we lived and mum would tell us to shut

the gates as she was very proud of her garden!”

In 1975 Council redeveloped the market site to have new produce and fruit halls. In 1976 Friday trading was introduced followed by Saturdays in 1982 and Sundays in 2013.

“I became involved in the market when I was elected to Council in 1991 and learned through my involvement on the committee that it’s a great asset to our city. It attracts so many people to Dandenong and we still to this day have buses coming from Gippsland and further afield.”

Cr Kelly was involved in the market’s expansion in 1996 through the

committee that coordinated extensions to the fruit and vegetable section and the development of a multi-level car park.

Between 2005 and 2010, a major $26 million redevelopment saw an upgrade of infrastructure and a new General Merchandise Hall, Produce Hall and Meat, Fish and Deli Hall constructed.

“So many families in Dandenong have benefited from the market over its 150 years. It now has a national identity and we should be very proud of what it brings to Dandenong,” said Cr Kelly. www.dandenongmarket.com.au

Dandenong Market stays fresh with new dining concept

D

andenong Market will launch a new outdoor, ‘pop-up’ dining area in early 2016 expected to attract a broader market and trade for longer hours.

Dubbed ‘The Southern Deck’, General Manager Jennifer Hibbs said the dining space would offer a more sophisticated experience and be licensed, while still being relaxed.

“You’ll be able to go there for lunch and have a beer or a glass of wine, or maybe

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after work. The area was previously car parking and will be converted using planter boxes, festoon lighting and repurposed shipping containers, which references Dandenong’s industrial background,” said Ms Hibbs.

The Southern Deck will feature one permanent operator with the rest of the space continually evolving, and will be complemented with events. It will include shelter to operate year round and will eventually feature pop-up operators.

“Markets are about being vibrant and ever changing but it’s also about encouraging people to stay longer; the new space will give people a break from shopping and make the market attractive to lunchtime shoppers, particularly those who work locally. It’s also an added reason for people to visit Dandenong from further afield,” Ms Hibbs said. www.dandenongmarket.com.au

GREATER DANDENONG

FOOD & TOURISM

RACE DAY

L

ooking for somewhere different to get the staff together for a Christmas Party? Does the smell of cut grass, the pounding of hooves down the straight at a premium race track, beautiful horses and the thrill of horse racing seem like something that appeals to you? Then we have the solution!

The City of Greater Dandenong and the Melbourne Racing Club (MRC) invite you to an exciting day of horse racing at the Greater Dandenong Race Day, a fun filled action packed day of racing with 9 races scheduled throughout the day.

The Race Day will be held on Saturday 5 December at Sandown Racecourse bringing community and businesses together to celebrate at this premium venue – right here in our own backyard.

With free entry on the day for Greater Dandenong residents (with proof of address), you can bring the family along as well. There will be familyfriendly, free children’s entertainment and the chance to experience the venue in a completely different way by entering the draw in the race book competition to win a V8 hot lap.

Peddling great new food in Noble Park T

he flavours of Asia with a South Yarra-feel have moved into Noble Park in the form of Peddler Tuck Shop, open six days a week.

Vietnamese-born owner Kasey Pham decided the area needed something different after working in the family’s Street Pho restaurant in Noble Park.

“We do have a few cafés here but I find we’re missing a little bit of the city feel – something a bit more boutique and trendy,” Ms Pham said.

“We do gourmet baguettes with a hint of Asian fusion and organic coffee, as well as vermicelli salad – pretty much all homemade and healthy.

“The response has been great and motivates me to do better. At the

beginning I thought it was risky to open something quite different in Noble Park but it’s slowly building up.”

Peddler Tuck Shop participated in Good Food Month in November with a ‘triple treat’ deal but Ms Pham said business mainly came from word-ofmouth; they now provide catering for local businesses including banking, real estate and schools.

So what’s with the bike obsession? “I like the ‘old meets new’ theme so it’s about back in the days when everyone sold their goods from their bike or cart; everything was still authentic and home-made – that’s us but with a modern twist,” Ms Pham said. www.facebook.com/Peddlertuckshop

Business people will be supporting the event as well as enjoying the racing. We would like to thank our business sponsors who have committed their support for this event, Hilton Manufacturing, TLS Transport, Vawdrey, Ashfords, Yarraman Apartments, and M+K Lawyers.

If you haven’t been to Sandown before, this is a great opportunity to experience this iconic Melbourne Racing venue right here in Greater Dandenong. www.greaterdandenong.com STAKEHOLDER 5

FOOD

GrEAT Bites T

he Great Bites foodies guide has recently been launched in Springvale and more locals are now saying what we already knew - what a diverse range of food offers we have available right here in Greater Dandenong. In particular, those hidden gems where you don’t need a passport to enjoy the food – you can have an authentic, international experience right here in your own backyard!

The publication was launched at an event in Multicultural Place, Springvale with a traditional Lion Dance performed to get people in the mood to celebrate our multicultural dining opportunities.

After the formal proceedings with

the former Mayor, Cr Sean O’Reilly speaking about the wonderful food on offer in the city, guests were introduced to some of the restaurants in Springvale with a food tour sampling various finger foods along the way.

To find these hidden gems, get your copy of Great Bites which lists a selection of places to eat in the major activity centres featuring food from Turkey, Poland, Afghanistan, the Uyghur community, Lebanon, India, Mauritius, Italy and Asia to name just a few.

Maeve O’Meara from SBS Food Safari who hosts tours in Dandenong says “Melbourne has an absolute jewel in Greater Dandenong. I just

M+K Food Network Simplot’s Terry O’Brien was the feature presenter at a recent M+K Lawyers Food Network event held at Dandenong’s Punthill Apartments. The seminar provided participants with the opportunity to discuss the challenges and opportunities ahead for Australia’s food manufacturing sector.

Terry highlighted the demise of a management mentality focussed on negotiating traditional boom and bust cycles and the use of a cost plus approach to remaining competitive and profitable in global markets. His key 6 STAKEHOLDER

message was to become flexible and responsive to market changes and to look for opportunity.

“So what can the manufacturer do to compete? Firstly, do nothing the customer doesn’t value, respond quickly and innovate, query every dollar of cost to become lean and competitive, push bio-security and Australian made products and explore export opportunities, China for example has a large middle class which craves good quality produce” Terry said.

One of Beletti's signature dishes.

love the diversity and every time I come out there’s something beautiful, different, exotic….” Find out more about these tours at www.gourmetsafaris.com.au The restaurants and cafes listed in the brochure are only a sample of the wonderful food available in the city.

We invite you to explore and see what Greater Dandenong has to offer with Great Bites as your guide.

You can pick up a copy of Great Bites at Council’s customer service centres or contact business@cgd.vic.gov.au For more information about tours in Greater Dandenong visit www.greaterdandenong.com/tours Terry is also Chairman of the Australian Food and Grocery Council (AFGC) representing Australia’s packaged food, drink and grocery product industry. The AFGC ensures the sector has a voice in shaping the business environment and government policies impacting the food and grocery supply chain.

M+K Lawyers established its Food Manufacturers Network to promote the sector, connect businesses, facilitate learning from industry peers, and disseminate industry news.

For more information visit www.mk.com.au/services/foodmanufacturers

TOURISM

GrEAT food @

Good Food

Melbourne Food and Wine Festival C

entral Dandenong will be hosting two events in March 2016 as part of the state wide Melbourne Food and Wine Festival.

World Fare performer at the Dandenong Market.

T

he Age Good Food Month was back again during November with participating Greater Dandenong businesses reaping the rewards from this prestigious event’s extensive marketing campaign. Over 1 million people attended a range of events conducted across Victoria.

The following businesses did us proud and further raised Greater Dandenong’s profile as a premier food and cultural destination.

In Dandenong, Beletti Restaurant Cafe Bar at 150-161 Lonsdale Street offered a special main course for either lunch or dinner while Lakshmi Villas at 5/31 Pultney Street, held a one off evening Kalyana Thali (Wedding feast). Melissa Bar Café at Shop 1, 225 Lonsdale Street provided a special main course in the evening and Uncles Smallgoods at 123 Thomas Street offered their 'The art of smallgoods masterclass' including a factory tour and tastings on a number of evenings.

PRESENTED BY

In Springvale, Milan Tea House at 33D Buckingham Avenue, provided High Tea with an Asian twist and in Noble Park, Peddler Tuck Shop at Shop 15/21A Douglas Street provided a Triple Treat including a gourmet baguette, green tea latte and something sweet.

“Getting involved in The Age Good Food Month was a lot of fun and really raised the profile of my restaurant. The exposure we received not just locally through Council, but across Melbourne was fantastic. I’d really encourage other food business' to get involved in the future” said Beletti Restaurant Café Bar owner, Vera Moretti.

Council encourages you to continue supporting these great businesses and to perhaps try a new venue or food experience in the near future.

For more great local food experiences visit www.greaterdandenong.com/visit

Uncle’s Smallgoods at 123 Thomas Street, Dandenong is offering two Appreciation of Smallgoods sessions on March 9 and 10 from 6.30pm-8.30pm.

This is a great opportunity to smell the unique aroma of Uncle's Smokehouse, discover the world of smallgoods and taste their delicious products.

The Dandenong Market is hosting the Dandenong World Fare on Sunday March 13 between 10am – 4pm. This is your chance to delight in market classics and exotic new tastes when Dandenong Market transforms into an outdoor pop-up food bazaar showcasing the best of our region’s delicious multicultural cuisine and street food. Check out the cooking demonstrations in The Kitchen, live music will keep visitors entertained and children will love the face painting and craft workshops. Over 200 market stalls are open for you to explore as well.

The Melbourne Food and Wine Festival provides another tailor-made opportunity for local food and beverage businesses to promote their wares and introduce visitors from across the state to the great food offers we have in Greater Dandenong. visit www.melbournefoodandwine.com.au STAKEHOLDER 7

RETAIL

Food and Tourism on Council's Agenda W

e are pleased to introduce Council’s new Food Enterprise and Tourism Officer, Helen Beekmans.

Coming to Council with extensive experience in project management, marketing and stakeholder engagement, Helen will be out and about talking to local food and tourism businesses to engage them in a variety of activities planned through Council’s recently adopted Food and Tourism strategies.

Helen’s work will also involve engaging with business leaders who represent Food Processing, Food Retail and Tourism attractions to ensure activities are business-led and fulfilling the needs of businesses in the sector.

Helen Beekmans, Food Enterprise and Tourism Officer.

Most of our visitors to Greater Dandenong are drawn here by the diverse range of events

and cultural and food experiences we have on offer. Look out for even more opportunities for your business to become involved in this activity, which will raise your own business profile as well as attracting more visitors to the area.

Helen will work with willing traders to assist them to prepare for the increasing number of visitors coming to Greater Dandenong. Ideally, visitors will have a great experience and become our new ambassadors – word of mouth is our local trader’s greatest promotional asset. For this to happen visitors' experiences must exceed their expectations so get your windows cleaned and train your staff to greet customers with a welcoming smile.

Helen will also be engaging with leaders in the food processing sector to foster the benefits of collaboration including accessing trade and export opportunities.

Not only is food on everyone’s lips, it has also been prioritised as a growth sector by the Victorian State Government due to its extraordinary development potential and capacity to create high-skilled, high-wage jobs.

Get involved by contacting Helen via business@cgd.vic.gov.au

Work Shop Play Update T

he Work Shop Play Project has now been running for almost six months. Based on detailed strategic research and a co-designed action plan developed by office workers and retailers, the initiative aims to further invigorate central Dandenong’s local economy and cultural life.

Many of these actions have now been implemented thanks to strong leadership and the hard work of engaged office workers, retailers, leadership and external project management teams and Council officers.

As an example, shopping carts are currently being manufactured by a local company following a trial of the concept. The carts will be located in the foyers of some of central Dandenong’s key offices for staff to

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utilise. They will encourage workers to walk further and purchase more items in their lunchbreaks including heavier items from Dandenong Market.

Another successfully piloted action item was the food box service which was designed and tested in partnership with the Dandenong Market. Mixed food boxes were hand selected, packed and delivered by social enterprise volunteers to office workers who placed orders. The volunteers then received a food box for their own families as a reward for their efforts.

Enthusiasm for the service grew as staff shared what they received in the food boxes with colleagues.The Dandenong Market Management team are currently in discussions with operators who will offer food boxes on an ongoing basis.

A new user-friendly format of the Work Shop Play voucher booklet has been created which allows users to carry the vouchers in their purses and wallets.

With this latest release, Council and its partners look forward to the project continuing to have a positive impact on the central Dandenong economy and community. Copies of the new voucher sheet can be obtained online via www. greaterdandenong.com/workshopplay or email business@cgd.vic.gov.au

STATISTICS

RETAIL SALES

continue to grow R

ecent retail data reports indicate a strong increase in consumer confidence in the economy during the last financial year. The big sign of strong consumer spending came through in the retail sales data in the first half of 2015. The retail sales figures published monthly by the Australian Bureau of Statistics (ABS) provide an aggregated measure of sales of retail goods and services.

The August ABS Retail Trade figures showed that Australian retail turnover rose 0.4 per cent in August 2015 following a fall of 0.1 per cent in July and a rise of 0.6 per cent in June, seasonally-adjusted.

In seasonally-adjusted terms the largest contributor to this rise was food retailing (1.6 per cent). Other retailing (1.3 per cent), department stores (1.3 per cent) and household goods retailing (0.2 per cent) also rose.

Looking at the last twelve months national retail sales figures, the seasonally adjusted estimate for August 2015 is 4.3 per cent higher compared to August last year.

Following a fall of 0.2 per cent in the previous month, retail spending across Victoria increased by 0.9 per cent in seasonally-adjusted terms in August this year. Retail spending in Victoria increased by more than 5 percent over the twelve months to August 2015.

National Australia Bank (NAB), estimated in their Online Retail Sales Index that seasonally-adjusted online retail sales grew by 0.6 per cent in August compared to the previous month. According to NAB, Australians spent $17.5 billion on online retail in the 12 months to August 2015, which is equivalent to 7.1 per cent of spending at bricks and mortar retailers.

Spending as well as borrowing is supported by low interest rates. In September 2015, the Reserve Bank Australia reported that most of the available data suggested continued moderate expansion in the overall domestic economy. The economy displayed somewhat stronger employment growth, a steady rate of unemployment over the past year and contained inflationary pressures.

Jones Lang LaSalle reports in The Retail Index Second Quarter 2015 that major international retailers were able to expand their presence in Australia in recent years. Redevelopments, which gradually transformed the core CBD retail precincts and regional shopping, enabled this expansion.

When it comes to the retail sector, Greater Dandenong has a lot to offer and the significant continued recovery in retail spending is expected to greatly impact our economy and retail vibrancy especially during the upcoming festive season.

A stronger retail sector usually leads to job creation and fewer retail shop vacancies that will complement the transformation ensuing from recent government investment in central Dandenong.

STAKEHOLDER 9

BUSINESS

CONGESTION RELIEF IN SIGHT T

he City of Greater Dandenong has commenced work on the $5.5 million duplication of Abbotts Road in the Dandenong South industrial area.

The project includes the duplication of Abbotts Road between Park Drive and Remington Drive; duplication of the Eumemmerring Creek Bridge on Abbotts Road; signalisation of the Produce Drive/Abbotts Road intersection; and construction of Produce Drive between the existing court bowl and Abbotts Road intersection.

Abbotts Road provides a key eastwest connection in Dandenong South facilitating worker and freight movements and linkages to strategic destinations including the Port of Melbourne via the EastLink freeway and the Western Port Highway.

Construction works are expected to finish in May 2016, subject to the weather conditions. Works that require lane closures will be scheduled to avoid any peak hour disruptions, particularly between 7am to 9.30am and 3pm to 6pm.

Council and its partners have also been lobbying government to prioritise the removal of the at grade rail crossing at the eastern end of Abbotts Road to further reduce congestion and improve operational efficiencies for businesses located in Dandenong South.

Lakshmi Vilas delicious vegetarian offering.

Indian café enjoys boost through mentoring program T

he StreetLife mentoring program has breathed new life into Lakshmi Vilas, a 17-year-old vegetarian Indian café in Dandenong.

year. The mentors helped us register for Good Food Month, Melbourne Food and Wine Festival and The Age Good Food Guide,” Ms Padisetti said.

Owner Asha Padisetti said the program was timely as she’d been looking for fresh ideas. “We’ve been in the business for some time so we just stuck to what we were doing.

Lakshmi Vilas is now in the process of adding an al fresco dining area that will add capacity and vibrancy to the restaurant; introducing a “Melbourne coffee experience” and meal offers; creating an incentive program for staff; and looking at an online ordering system. It has also engaged ‘mystery shoppers’ for the first time.

“We are now in the process of making the café more upmarket and getting younger people to come into the store so the mentors were fantastic. It was a reminder to touch down to basics, get more involved in social media and try different ideas. It’s good for someone to hold your hand sometimes as it can be quite lonely working in your own business.”

Abbotts Road traffic congestion.

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“It’s good for staff to get feedback from a third party rather than just myself. It’s an agency Council organised.

The StreetLife program sees State Government partner with local councils to revitalise small retail businesses.

“The business has grown since we began the program and I’d really like to thank Council as they’ve been very good and supportive with the mentorship program.”

“Leanne from the City of Greater Dandenong contacted us and said the opportunity was available early this

www.lakshmivilas.com.au 5/31 Pultney St, Dandenong VIC 3175 Ph: 9793 7726

SOCIAL ENTERPRISE

Nyachoul John and Abuk Bol at Twich.

A fashionable social enterprise A

Dandenong social enterprise is keeping a part of the SouthSudanese culture alive in Melbourne – and doing it with style.

Twich Women’s Sewing Collective creates and sells traditional African hand-made products including clothing and jewellery at its shop in central Dandenong. It also offers accredited training in Certificate III Clothing Production delivered in partnership with RMIT University, which is open to participants of all cultural backgrounds.

Administration Officer Nyachoul John said the organisation was established in late 2012 to support migrant women by providing them with a safe meeting place and to reduce social isolation.

“It started with a group of Sudanese women sitting together, sewing, and they thought to make a business out of it.”

Ms John said the Twich Collective now had 50 members and had evolved through participating in Council programs and working with sister organisation, The Social Studio.

“In 2013 we did the Mentoring Program supported by the City of Greater Dandenong. It helped us with business planning and how to market our

program and do finance – it was ten months of really challenging training.”

The organisation participated in the School for Social Entrepreneurs’ Accelerator Program last year, partly funded by Council, to further develop the social enterprise.

“We also participated in the City of Greater Dandenong’s Cultural Threads event in August 2014. It was a fashion show at the local market and we sold products; marketing ourselves was most important to attract more people to our shop.

“The Social Studio in Collingwood has also assisted us in applying for funding grants and making contacts. We have received funding and donations from The RaIi Foundation, Trudy Hairs, the Ryan Cooper Foundation, and Igniting Change,” Ms John said.

Twich held a community fundraising event in May which raised $14,000 for the Collective.

The City of Greater Dandenong recognises the positive impact, from a social and economic point of successful social enterprises, such as Twich. www.twich.org Shop 6, 46 Walker Street Dandenong

Social enterprise dollars F

inancing social enterprise (SE) activities is always a challenge but there are opportunities out there if you know where to look. The partnership between Twich and The Rali Foundation is an excellent case in point.

Another funding organisation supporting social entrepreneurs and community enterprises is Social Enterprise Finance Australia (SEFA). SEFA was established in August 2011 when it was selected by the Australian Government to receive funding from its Social Enterprise Development and Investment Fund.

On top of the $10 million grant, an additional $10 million was raised via equity investors and lenders.

SEFA offers loans to social enterprises and mission-led organisations across Australia. They work with SE's to determine the loan type that would give the best outcome without placing financial strain on the organisation.

They may also offer bank and overdraft facilities through their investor Community Sector Banking. SEFA does not offer grants.

Organisations and individuals can also invest in SEFA to achieve their social responsibility objectives. Importantly, each dollar invested is recycled when loans are repaid creating a multiplier effect on social outcomes.

Find out more at www.sefa.com.au STAKEHOLDER 11

SPRINGVALE ACTIVITY CENTRE

Elizabeth Chong on tour.

SENSATIONAL SPRINGVALE W

ell known foodie extraordinaire Elizabeth Chong recently hosted food bloggers and metro media on a food tour in Springvale’s wonderful, predominately Asian, food centre.

Elizabeth has a long association with the centre and for many years was a regular tour host in Springvale introducing visitors to the unique and diverse nature of the Asian businesses in this vibrant shopping centre.

Council engaged a public relations company to conduct the tour as part of council’s ongoing commitment to introduce the ‘foodie media’ to the culinary and cultural delights of

Springvale, and in so doing, further boost economic activity in the centre.

The food media visit received extensive coverage in the local press and food encourage tourists to visit Springvale’s wonderful food destinations.

The Springvale tour also featured other aspects of Asian culture the area is renowned for. The experience started off with a traditional tea ceremony at Milan Tea House when the guests arrived by bus from the city. They then went to Quang Minh Chinese Medicine where an explanation of traditional Chinese medicine was provided. A visit to Bun Bun followed where guests were treated

to traditional Banh Mi and then on to Golden Lakes Cakes and Roast for some succulent pork and duck sampling.

A walk through the shopping centres and arcades followed with commentary provided by tour host Elizabeth.

The next stop was Frozen Smart where you can purchase all you would ever need for a home designed Yum Cha. The finale of the tour was a delicious lunch at My Cambodia.

This event is part of an ongoing program of activities Council is implementing to support Springvale activity centre traders and the local community.

New parking arrangements to ease Springvale congestion

T

o reduce problematic local traffic congestion and free up parking spaces for visitors and shoppers, Council has just introduced paid onstreet parking meters throughout the Springvale shopping district.

The new fees system will encourage a higher turnover of parking spaces, improving access for both local and visiting customers.

Parking space availability is expected to improve by up to 12 per cent within the next 12-18 months – making it quicker and easier to find well-located parking spaces.

Loading zones will also be expanded to take pressure off public areas like Multicultural Place, relieving current loading vehicle congestion faced by local businesses.

Meter locations: Warwick Avenue, Springvale Road, Buckingham Avenue, St John’s Avenue, Balmoral Avenue, Windsor Avenue. Meters will also be installed in Councilowned off-street car parks on Warwick Avenue and Buckingham Avenue.

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Meters will allow shoppers the choice of a half hour, one hour or two hour spot at the rate of $1.20 per hour.

Council is reinvesting revenue raised through the new parking meters into local amenity and infrastructure improvements, further enhancing Springvale as a sought-after shopping strip.

Initial funding will go towards a number of streetscape improvements, and planning is already under way.

Visit www.greaterdandenong.com for further information on Council’s lowcost parking alternatives in Springvale.

Left to right: Senator the Hon Marise Payne and Merle Mitchell AM at the Centrelink marker.

SPRINGVALE'S ACTIVITY CENTRE

MARKING SPRINGVALE’S UNIQUE CHARACTER Springvale to host auspicious Lunar New Year Festival T

he Springvale Asian Business Association (SABA) expects the Lunar New Year Festival in 2016 to be bigger than ever with the event coinciding with Chinese New Year’s Eve. SABA President Daniel Cheng said the association was looking to attract over 90,000 people from all over Victoria on Sunday 7 February 2016.

“I can guarantee you the program will be one of the best ever with a lot of variety. We are going to use two big LED screens as big as the one at Harmony Square.

“We’ve gained many new members to SABA recently so we have a lot more help from local traders. The Festival has a huge impact for local businesses including recognition, exposure and is a big source of income,” said Mr Cheng.

T

he former Enterprise Migrant Hostel located on Westall Road in Springvale played a pivotal role in the settlement of emerging communities during 1970-1992. Influenced by these waves of migration, Springvale became the forerunner in establishing innovative settlement services. Today the retail centre is characterised by the settlement and entrepreneurship of Asian communities.

Two Interpretive Signs have recently been installed to honour a number of progressive settlement service models developed in Springvale. The first at Springvale Rise Primary School, the site of the first pilot of the Multicultural Education Aide Program. Over 400 Victorian government schools subsequently employed Multicultural

Education Aides trained through this program. The second sign at the Department of Human Services Centrelink Office was officially unveiled by former Minister for Human Services Senator (current Minister for Defence) the Hon Marise Payne in recognition of the unique outreach service developed

by DHS and its predecessors for the Enterprise Hostel residents. Lexington Gardens Retirement Village now occupies the Enterprise Hostel site.

Further installations of interpretive signs will take place at significant locations throughout the activity centre to form a connected and informative trail for people visiting Springvale.

Find out more about the Enterprise Migrant Hostel’s history at www.enterprisehostel.org

The Lunar New Year Festival is a celebration incorporating many different cultures around Greater Dandenong.

The 2016 event will feature food and traditional stalls, kids’ activities, rides, face painting and educational stands.

The ‘Lion Dance’ will take place throughout the day and performances will include live bands, Bollywood and Mongolian dancers, Chinese opera and Vietnamese singing.

looking to introduce a morning and evening parade with community groups dressed in costume. We're living in a multicultural area, and we want everyone to be represented where possible.”

“The event will feature singers from a variety of countries and we’re also

Contact SABA via springvalelnyf@outlook.com

SABA is seeking sponsors for the event who will receive exposure in promotional materials around Melbourne and at the event itself, as well as across social media.

STAKEHOLDER 13

SEBN (SOUTH EAST BUSINESS NETWORKS)

Why not join your peers in a manufacturing network?

SEBN 2016 ROUND TABLES & PROGRAMS INCLUDE: • General Manufacturing Leadership • OH&S & Healthy Workplace Network • Quality/Environment/Sustainability • Manufacturing Excellence • Export/Globalisation • Lean Leadership Academy • Building Future Leaders • CEO/Business Leaders Program • MATE Network (Materials and Time Efficiency) • MIIdAS (Manufacturing Industry Ideas Awareness Series) • Social Enterprises

SOUTH EAST WOMEN IN BUSINESS (WIB) ACTIVITIES INCLUDE: • Showcasing WIB Series • Women in Business Network Contact sebn@cgd.vic.gov.au

Cancer Council ‘Girls’ Night In’ Fundraising Event SEBN Women came together for a fun night in October raising nearly $700 with Art Therapy specialist, Diane Collett who helped us all de-stress, clear our minds and tap our creative talents through adult colouring. Why are adult colouring books at the top of Australia’s bestseller list? There is scientific evidence to indicate that diving back into your pencil case and drawing on the elements of repetition, pattern and detail can assist with relaxation and enhance mental health. A simple idea that not only relaxes but also encourages to creative thinking. Why not use it in your workplace?

14 STAKEHOLDER

HILTON MANUFACTURING GOES DIGITAL W elcoming suppliers to the September launch of Hilton Digital in Bangholme Road, Dandenong, Managing Director Todd Hartley said “this is unique to Hilton – we have gone outside our comfort zone with this new traffic management product. The key to our growth in previous years has been to diversify into several different industries – which we have done reasonably well but our position out in the market is predominantly that of a subcontract manufacturer.

“For us to continue healthy growth and have a sustainable future, I have always felt the key is to have a product where

SEBN Christmas Industry Breakfast welcomes back futurist Morris Miselowski One of the world’s leading futurists and thought provocateurs, Morris will bring us up to date with the latest in ideas, practices and all things future! He is innately curious about the world, what makes it work and how you can make your mark on it.

Noting that attention is the currency of the age, Morris gets to the point in less time than it takes to watch an Instagram video.

Morris’ unique perspective on business sustainability is recognised as a genuine ‘difference-maker’ and safeguard against the inalienable truth that most businesses are only one innovation

we own the IP. Hilton Digital does just that – this product is a game-changer for us and aligning with Inyerpocket to develop the software has turned the traffic management industry on its head ... although we didn’t expect it to happen so quickly!"

Todd thanked his staff and suppliers for their efforts in helping to fast-track the new easy-to-read trailer message signs - a global leader in its ability to produce a high degree of information with userfriendly software. SEBN congratulates Hilton Digital as they look forward to an exciting future in the digital world. www.hiltonmanufacturing.com.au

away from irrelevance! The Breakfast is being held on 3 December so book quickly at sebn@cgd.vic.gov.au

Are you grooming young talent in your business?

If so, SEBN has a great opportunity to help you fast-track their development through its Building Leaders network.

Open to all ‘under 40’s’, this network helps develop leadership and broader business skills. Participants are also exposed to the latest business tools and trends and provided ample opportunity to share ideas and business intelligence with their peers.

Meeting every 4-6 weeks from 3pm – 5pm, this group is currently open to new members so book in early for 2016 via sebn@cgd.vic.gov.au

SEBN (SOUTH EAST BUSINESS NETWORKS)

BENCHMARKING YOUR WORKCOVER SPEND:

7 WAYS TO IMPROVE D

r James Murray, MD of The Soft Tissue Centre, captivated his audience at SEBN’s Workplace Health & Safety network session in August.

Speaking on ‘Best Practice Injury Treatment and Management, James encouraged participants to take control of injury prevention and the associated WorkCover burden. Here are his key recommendations: • Face the brutal truth…do you have a work cover culture? If you are made aware of an injury by the delivery of a certificate of capacity then the answer is yes.

• Own the problem, don’t outsource it. Owning problems means that you welcome discussions about any and all concerns with worker health and safety.

• Learn how to triage musculoskeletal injuries. A philosophy of triage needs to permeate your business.

• Create internal processes or approaches to solving problems in meetings to drive outcomes.

Weekly meetings work best for driving superior and consistent outcomes.

ones. Duty of care means monitoring the ‘line in the sand’ regarding workplace practice.

• Make time to make decisions about injury management. Injury management is primarily about decision-making.

• The chat over the 'cup of tea’ with your people can drive outcomes as much as formal HR processes.

To see the full report on this topic go to www.greaterdandenong.com/sebn To learn more about The Soft Tissue Centre go to www.softtissuecentre.com.au

• Duty of care means having conversations, often challenging

A NEW PROGRAM FOR MANUFACTURERS SEBN launched a unique new program in October to support local auto supply chain members and other companies at risk of being impacted by the forthcoming closures of the three local vehicle manufacturers. This innovative program is designed to assist local manufacturers to reposition and revitalise their business. An initial broad analysis of the business will assist participants to determine their key priority be it finance, product development, sales and marketing,

design, innovation or people. The program offers both individual and group support using a range of specialist providers – all at no cost to eligible companies.

So if you are a local company within the auto supply chain – or at risk of being impacted by the forthcoming closures of the vehicle manufacturers – then you may be eligible.

For further information, contact Sandra George at sgeorg@cgd.vic.gov.au

SEBN COMMUNITY PROFILE – SUPPORTING THE PEOPLE WHO SUPPORT PEOPLE Windermere Child & Family Services, the largest independent community service organisation in South East Victoria, provides housing assistance; support for victims of trauma, assault and/or violent crime; family support responding to violence, child neglect and behavioural challenges; developmental delay and disability services for adults and children; and interventions for the prevention of racial disharmony, youth crime, gender violence and inequalities and suicide.

While some of Windermere’s services are funded by State and Federal Governments, they also rely on private donors and sponsors to fund initiatives.

These preventative programs are designed to address emerging local community needs and issues that are also highly likely to be affecting people in your business!

Find out more about Windermere and how you can assist at www.windermere.org.au

The SEBN team wishes all our clients and partners a safe and happy christmas and look forward to working with you in 2016 to build the resilience and prosperity of our business community.

SEBN – Building better businesses.

This page features stories from Council’s Business Networking Department. South East Business Networks (SEBN), together with the South East Melbourne Manufacturers’ Alliance (SEMMA Inc) highlighting their work with industry and the diversity and innovation typical of the manufacturing sector in this region.

STAKEHOLDER 15

SUSTAINABILITY

Is your business a

SUSTAINABILITY CHAMPION? C

ouncil has introduced a new Sustainable Business category to its Sustainability Awards to recognise the achievements of our business community.

impact, introducing a sustainability focussed product or service or integrating environmentally sustainable practices into their business operations.

The awards program is a Council led initiative that recognises those who have made significant contributions to environmental sustainability in Greater Dandenong. In its second year of operation, the Sustainability Awards now has five categories with the addition of the new Sustainable Business Award.

“The awards are a great way to recognise sustainability champions in the business community and showcase their achievements.

Regardless of their size, any local industrial, commercial or retail business that has taken action to reduce their environmental impacts and contributed to sustainability is eligible to nominate.

These actions could include building upgrades to reduce environmental

“This will help inspire other businesses to adopt similar practices and encourage the sharing of knowledge, ideas and the establishment of sustainability partnerships in the business community,” Jody Bosman, Council’s Director of City Planning, Design and Amenity said.

The recipient of the inaugural Sustainable Business Award will be announced at a prominent local

business event early in 2016. The successful company will also be promoted in Council communications and the local media in recognition of their achievements. Other category winners will be announced at Council’s Sustainability Festival to be held at the Dandenong Market on Sunday 21 February.

Nominations for the Sustainable Business Category close at 4pm on Friday 4 December 2015.

Download a nomination form at www.greaterdandenong.com or pick up the form at your local Greater Dandenong customer service centre.

Council wins Sustainability Procurement Award N

ational buying group Procurement Australia recently announced the winners of its 2015 Procurement Australia Awards at its 10th Annual Conference in Melbourne. The awards acknowledge procurement excellence across a number of categories.

The City of Greater Dandenong received the Sustainability Procurement Award for its Civic Centre Project. The award recognises member organisations that have developed and implemented sustainable procurement policies and processes to reduce overall carbon footprints and emissions. The complex comprises a 13,500m2 fivelevel building incorporating council offices, a library and community rooms and a large public square

16 STAKEHOLDER

Procurement Australia CEO, Joe Arena, Team Leader Contracts Unit CGD, Gerard Vellin, Procurement Australia Chair, Ken McNamara and Travis Hughes representing award sponsor AGL.

featuring a ‘Fed Square’ style big screen. The development achieved both Green Building Council of Australia ESD 5 star Green Star Public Building PILOT Design and AsBuilt Ratings.

The Civic Centre project was developed as a key element of the Revitalising Central Dandenong initiative to provide a catalyst for the

transformation of the local economy and community. “We are very proud of this iconic community facility and the recognition it has received as a sustainable building. It also demonstrates Council’s commitment to delivering on the objectives of its Sustainability Strategy,” Council’s Director of Corporate Services, Mick Jaensch said.

AWARDS

Storex Sales Consultant, Fiona Jones.

STOREX

WINS AUSTRALASIAN SELF-STORAGE AWARD S

torex won the ‘Small Operator of the Year’ category at the 2015 Self Storage Association of Australasia Awards for Excellence in August.

Storex Business Manager Bryan Richardson said the company was “very happy” to win after being a finalist in 2014. “We changed our location this year – the owners purchased the old trading post building on Frankston-Dandenong Road, Dandenong South. It certainly gives us more passing traffic, we employed an additional person, and extended our opening hours.”

The company now has two sites in Dandenong South and will focus

ENERGY EFFICIENCY ASSISTANCE

T

he Victorian Government recently laid out its commitment to energy-use efficiency and productivity in its Saving Energy and Growing Jobs statement.

The statement focuses on six action areas, the most relevant to business being: making Victorian businesses more productive and competitive; harnessing markets to ensure broad uptake of energy efficiency; and creating

on 24/7 truck parking for its original property at Venture Court.

Mr Richardson said service was one of Storex’s major drawcards. “Service is the key issue to any business and I’d like to thank our staff Cassandra and Fiona. It’s all about understanding what clients need so you can tailor your product, and getting the right finance structure for people.

“We try to diversify and target businesses and internet retailers who will operate from our units as a warehouse, as well as householders.

“When you enter the Self Storage Awards, part of the assessment is that they perform a mystery shop on your new and supporting existing Victorian energy efficiency jobs. Business owners and energy product manufacturers and suppliers will be major beneficiaries of the actions and initiatives flowing from the statement. Further details at www.energyandresources.vic.gov.au/ energy Sustainability programs currently offered to businesses include the Smarter Resources, Smarter Business Program providing funding to mediumsized businesses to assist cut costs and boost resource use efficiency. The

facility. This happened on our extended opening day and our staff performed very well. The award criteria is based on this mystery shop result and growth during the year in terms of turnover to name a few,” Mr Richardson said.

Storex predominately uses Google to attract customers but also works with web-based referral partners, direct-mail to local businesses and word of mouth.

The organisation plans on converting its new 1700m2 building into additional storage units, with works planned to begin in December 2015. This internal fit-out will cost up to $0.5 million. www.storex.com.au program has three categories - energy and materials; energy efficient office buildings; and recycling. The Energy Saver Incentive offers discounts and special deals on selected energysaving products and appliances. The Emissions Reduction Fund offers incentives for businesses to adopt new practices and technologies which reduce greenhouse gas emissions.

Research these and other support opportunities at www.business.gov.au under the Grants and assistance tab or via your search engine.

STAKEHOLDER 17

BUSINESS L-R: Jason Wood MP for La Trobe, former Defence Minister Kevin Andrews, Jim Teetzel, CEO, Wilcox USA and Graeme Bulte, CEO Aquaterro inspecting advanced laser rifle aiming sights.

Aquaterro makes tactical move for international investment T

he success of operational, safety and tactical equipment supplier Aquaterro has attracted international manufacturers to Australia, according to company CEO Graeme Bulte.

“Aquaterro is the largest law-enforcement equipment supplier in Australia, as well as a key supplier to the Australian Defence Force. We have also transformed the look of Victoria Police via their advanced body armour vests introduced five years ago.

“Providing leading equipment to those key customers has impressed overseas makers to the extent that they want to manufacture and further develop products here.”

Mr Bulte said this would include: • technology transfer – training, processes, equipment, and engineering

• job growth in advanced manufacturing, design development, systems integration and materials technology • better service to customise equipment requirements for Australian customers • establishing Australia as a regional hub for the Asian market.

Australia is in the right time zone with a strong workforce, transparent purchasing and reliable banks.

Aquaterro and its global partners have already invested significantly in new facilities in Dandenong South, including a new factory and a 100-acre training facility east of Melbourne. These partners include Wilcox Industries (U.S.A.), Safariland (U.S.A.) and Theon Sensors (Greece).

“Our company has met with and been visited by several key Federal Government leaders and figures over the past year including current and former Prime Ministers. It seems our vision reflects the direction government believes is the path to future economic and industrial growth in Australia.

“We are currently shortlisted for several programs valued into several hundred million dollars with the Australian Defence Force. If successful, those programs will propel plans and development that has already started into the next level of jobs, opportunity and growth for the long term in Melbourne’s east and south east,” Mr Bulte said. www.aquaterro.com

XERRI GROUP IMPRESSES WITH LOCAL SUPPLIERS

D

andenong’s Xerri Group won the Council tender earlier this year to develop the Alan Carter Pavilion, with a strong commitment to utilising local content.

very close to our office. It’s also given our indoor staff the opportunity to inspect the project when they would not normally have the opportunity to do so.”

“We get things right the first time and on budget, and we use local suppliers wherever possible,” said Keith Gratton, Business Development Manager for the company. “A lot of these people reside in the area, so the profits and funds a project like this generates tends to stay in the area.

Mr Gratton said he was impressed with the Dandenong TendersOnline portal.

“All the information is there to put in a tender that is accurate and on time to get the tender completed.”

“The Alan Carter Pavilion is very well utilised by the local community and is 18 STAKEHOLDER

Xerri Group has around 50 staff and delivers construction and fit-out work for industrial, residential, government and commercial clients.

The project is scheduled for completion in December 2015. www.xerri.com.au www.tendersonline.com.au/cgd

Xerri Group Team.

BUSINESS

IVECO enlists racing royalty for anniversary celebrations C hampion V8 drivers Jamie Whincup and Craig Lowndes helped IVECO celebrate its 40-year anniversary at its Dandenong plant on 9 September.

IVECO, part of the CNH Industrial group, manufactures and distributes light, medium and heavy commercial vehicles for the Australian road and offroad transport industry.

Ron Grasso, ANZ Head of Corporate and External Affairs for CNH Industrial, said staff, media, stakeholders and government representatives attended the celebration.

“The event was a good opportunity to promote the Red Bull Racing Australia relationship to our staff and engage them in it. They had the chance to

meet the drivers and have photographs taken with them.

“It highlighted the fact that the IVECO product is being used within the V8 environment,” said Mr Grasso of the two IVECO prime movers used to haul Whincup’s and Lowndes’ race car transporters. The percentage of Australian content within the IVECO Stralis prime mover models ranges from 55 to 65 per cent.

“The celebration also represented what’s good with the manufacturing sector in the Dandenong region – our role in the community and the footprint we have – and this was an opportunity to highlight that with some high-profile athletes in attendance,” Mr Grasso said.

IVECO acquired the Australian division of International Trucks in 1992 and maintained the International brand until 2001 when it was changed to IVECO. “The plant has been around since 1952 and it’s a major part of the Dandenong area. It was the central employment hub for the region for a long period of time. In that facility we still employ 300 people – 150 staff on the shop floor and another 150 performing administration functions.”

Mr Grasso said IVECO had held internal anniversary promotional events throughout the year to engage their staff. www.iveco.com.au

Bid to Secure India Cultural Precinct

D

andenong, along with Werribee and the Melbourne CBD has been shortlisted as the home for a new Indian Cultural Precinct. Establishing the precinct, an election commitment of the Andrews Labor Government, will recognise the important contribution the Indian community makes to Victoria and strengthen Melbourne’s reputation as the multicultural capital of Australia.

It will be a place to hold festivals, a business hub, a tourist drawcard and a community meeting place.

Council submitted a compelling bid to ensure Dandenong’s position on the short list. It highlighted that Dandenong is already home to Melbourne’s premier Indian precinct, Little India, an active

and authentic commercial and cultural centre dating back to the early 1990s. It also emphasised Dandenong’s role as the economic and multicultural hub of Melbourne’s south east. With a regional population of 85,000 people from Indian sub-continent and South Asian backgrounds, the municipality itself is home to just over 10,000 first generation Indian residents or seven percent of Greater Dandenong’s population.

A decision by the Victorian Government on the location of the precinct is anticipated at the time of Stakeholder going to print. The selected location will receive $500,000 to assist its establishment.

Dandenong Bollywood Festival Performers, Foster Street

STAKEHOLDER 19

HEALTHY WORKPLACES

Healthy workplaces flourish in Dandenong T

wo very different Dandenong businesses are demonstrating how health and wellbeing initiatives can provide a variety of benefits for businesses and their employees through the Healthy Together Victoria Achievement Program.

Campeyn Group, which conducts facility maintenance predominantly for councils as well as larger scale projects, has been pushing these initiatives for over a year.

“Our focus areas have been on healthy eating and general wellbeing so we’ve provided free fruit in the office, we’ve had posters up with health information, and health services booklets put around the office and factory,” said Paul Warner, HR and Systems Manager for Campeyn Group.

“We have also done community work which has given our employees a chance to get involved. This included building a large, easy-access sandpit for Springvale Park Special Development School, and small projects to assist the elderly in the community.

Alan Gotts, National Safety and Sustainability Manager, said they had looked at the areas of lifestyle, diet, drug and alcohol awareness, and core manual handling strengths over six modules.

“They spoke to our workers about how to look after themselves, especially in their environment, and the effects it has on their body. They covered the sort of nutrition staff should put into their body, and tied that into family life as well,” Mr Gotts said.

Swire Cold Storage held mental wellbeing sessions with comprehensive education for staff but its manual handling component was a standout.

“It’s a big part of our business. We’ve now retained on-site physiotherapists in every state so if workers have any aches and pains, they can go and see the physio for treatment straight away,

even if it’s a non-work-related injury,” said Mr Gotts.

“This initiative has improved morale immensely. It’s been impressive how much our guys have embraced this.”

While Mr Gotts believes these initiatives have helped Swire Cold Storage have a low staff turnover; Campeyn Group believes its new staff recreation room, currently under construction, will provide a competitive advantage for recruitment.

“We continue to strive to be an employer of choice, and this will only benefit us in our long term recruitment and retention strategies.” Mr Warner said.

To find out more about the program contact healthandwellbeing@cgd.vic.gov.au www.campeyngroup.com.au www.swirecoldstorage.com.au

“The company also sponsors staff in their health and wellbeing initiatives outside of work, for example basketball teams, and when there is a big company announcement we try to tie that in with a fun event for staff, such as we did with lawn bowls recently, to get everyone involved.”

Cold-chain logistics company Swire Cold Storage has taken a structured approach to workplace health and wellbeing, engaging a third-party provider two years ago to assist the company with its initiatives.

Swire Cold Storage team warming up for the day.

20 STAKEHOLDER

BUSINESS

Dandenong accountants win

‘PEOPLE’S CHOICE’ AWARD R

J Sanderson & Associates Pty Ltd won the 2015 Victorian Accountant of the Year in the Investors Choice Awards in August.

“It wasn’t something we actually entered – it was promoted in a property investor and accountant magazine and was voted by clients – it’s like a people’s choice award,” said company founder Roy Sanderson.

He credited the win to the company’s innovative practices such as a monthly staff training day at the Dandenong head office and an exclusive app for clients – released in May 2015 – to make tax returns easier and more efficient.

“The app allows a client to photograph a receipt at the time of purchase; it optical character recognises the amounts and the ABN, saves it on the

phone and can be emailed to their accountant.”

RJ Sanderson & Associates started in Dandenong in 1993 and now boasts eight locations around Melbourne and one office in Albury with over 40,000 clients.

“We were first in Australia to invent a concept called ‘on-the-spot tax refunds’ so people could walk into our office and get their refund the same day – that’s why we chose Dandenong originally as we felt there would be a need for that and it allowed our business to grow very quickly.

“Then ten years ago the State Government set up a Transit Cities program where they selected particular suburbs for growth so we got into those areas like Cranbourne, Frankston and Epping.”

Business Clean Up Day 2016 J

ust like improving your window display or showroom, cleaning up the area your business is located in is a great way to improve your appeal to new and existing customers.

A local Clean Up Australia volunteer.

To assist you improve the appearance of your business locality Clean Up Australia’s 2016 Business Clean Up Day will be held on Tuesday 1 March.

The company has a strong commitment to corporate social responsibility, cosponsoring the Greater Dandenong Chamber of Commerce AFL Grand Final Luncheon every year which has raised around $300,000 for Make-AWish Australia, and conducting a bike ride around the Burma Railway to raise $24,000 for the Shrine of Remembrance. www.rjsanderson.com.au 60 Robinson StreetDandenong Ph: 9794 0010 Businesses can participate by: • registering their Business Clean Up Site online to receive a clean-up kit • becoming an official Business Supporter and providing other businesses and community groups encouragement, materials and advice to improve their environments • promoting their Clean Up Site in the local media to attract partners, neighbours and/or volunteers • donating to Clean Up Australia.

Clean Up Australia also encourages businesses to kick start environmental programs including cleaning up their local parks, reserve, creeks and waterways.

To register your business for the cleanup event and to find out more about the program visit www.cleanup.org.au To help you get involved Greater Dandenong Council can supply local businesses with additional bags, gloves and pickers. If you require equipment or volunteer groups to help, please contact Council’s Waste Education Officer on 8571 1715.

STAKEHOLDER 21

CALENDAR OF EVENTS

DECEMBER SEBN Christmas Industry Breakfast • Thursday 3 December • 7am (for 7.15am start) – 9am Sandown Racecourse 591 – 659 Princes Highway, Springvale Contact sebn@cgd.vic.gov.au or ph: 8571 1566 for more information or to register your interest.

Greater Dandenong Raceday • Saturday 5 December • 12pm – 5pm Sandown Racecourse Contact business@cgd.vic.gov.au

SEMMA Christmas Cocktail & Networking Evening • Wednesday 16 December • 5pm – 7pm Nissan Motor Sports, Helen Kob Drive, Braeside Contact Cathy on 9768 2473 or cathy@semma.com.au for more information or to register

Carols by Candlelight Join us for this wonderful event, now in its 68th year.

Featuring performances by The Workers, Justin Peters, Emma Kate Tobia, The Dandenong Band, With One Voice Dandenong Choir, and Santa!

• Friday 18 December 2015 • From 6.30pm

Healthy Workplaces Workshop

NEW VENUE – Harmony Square

Focus: Physical activity • Thursday 10 December • 12pm – 1.30pm Civic Centre, 225 Lonsdale Street, Dandenong Contact healthandwellbeing@cgd.vic.gov.au for more information or to register your interest.

Contact info@greaterdandenongchamber.com.au for more information or 9794 8881

ROVING CHRISTMAS ENTERTAINMENT

In the weeks leading up to Christmas – watch out for giant elves bouncing around the activity centre’s on stilts, a cheeky elf riding an even cheekier reindeer and more.

GRANTS AND OPPORTUNITIES Why ASEAN and Why Now?

Food industry grants on offer

This new publication, jointly prepared by Austrade and the Department of Foreign Affairs and Trade, draws on the experience of Australian companies and Australia’s network of diplomatic and trade missions operating in the ASEAN region. It provides Australian exporters, tourism operators and investors practical insights on doing business in ASEAN and using regional free trade agreements.

Food Source Victoria is a new $20 million initiative aimed at assisting Victorian agri-food businesses and value chain partners to grow exports and create new jobs. Food Source Victoria is a four-year initiative funded by the Victorian Government to support projects and scholarships in the sector.

Australian exports to ASEAN countries grew almost 18 per cent between 2013 and 2014. During the same period, ASEAN investment in Australia grew 15 per cent, to over $110 billion. Does your business want part of this action?

Entrepreneurs’ Programme

Why ASEAN and Why Now? Insights for Australian Business is available at www.austrade.gov.au/ASEANreport 22 STAKEHOLDER

Check www.agriculture.vic.gov.au > Agriculture > Food Source Victoria for further details

The Australian Government’s Entrepreneurs’ Programme uses quality advisers and facilitators, drawn from industry to ensure businesses get the advice and support they need to improve their competitiveness and productivity. The primary focus is on providing access to the best advice and networks to solve their problems, ensuring long term growth and success.

BUSINESS & DRTA

FEBRUARY

MARCH

Lunar New Year Festival

Showcasing Women’s Breakfast – Celebrating International Women’s Day

• Sunday 7 February • 10am – 10pm Springvale Activity Centre

• Friday 4 March • 7am (for 7.15am start) – 9am

Contact: SABA 0466 021 916 or saba.danielcheng@gmail.com

Highways Tabaret Corner Princes Hwy and Corrigan Road, Springvale

Healthy Workplaces Workshop

Contact sebn@cgd.vic.gov.au or ph: 8571 1576 for more information or to register your interest.

Focus: Healthy eating • Thursday 11 February • 12pm – 1.30pm Civic Centre, 225 Lonsdale Street, Dandenong Contact healthandwellbeing@cgd.vic.gov.au for more information or to register your interest.

Annual CGD-Industry Take a Swing for Charity Golf Day

Melbourne Food and Wine Festival Appreciation of Smallgoods • Wednesday 9 and Thursday 10 March • 6.30pm-8.30pm Uncles Smallgoods 123 Thomas Street, Dandenong Bookings essential, contact: 9793 0135

• Monday 22 Feb

Dandenong World Fare

Sandhurst Golf Club, Sandhurst 600 Thompsons Road, Sandhurst

• Sunday 13 March • 10am-4pm

Get a team together or contact sebn@cgd.vic.gov.au or ph: 8571 1576 to register your interest.

Dandenong Market Cleeland Street, Dandenong Contact: 9701 3850

Look out for our captivating entertainers in the following locations: • Roving in Springvale at Multicultural Place, Buckingham Avenue and Springvale Road on Saturday 12, Friday 18, Saturday 19 and Monday 21 to Thursday 24 December.

• Roving in Dandenong in Harmony Square and Lonsdale Street on Friday 11, Saturday 12, Friday 18, Saturday 19 and Monday 21 to Thursday 24 December.

• Roving in Noble Park in and around the Civic Space and Douglas Street on Friday 11, Friday 18, Monday 21 to and Tuesday 22 December.

Practical support for businesses includes: advice from people with relevant private sector experience; co-funded grants to commercialise new products, processes and services; funding to take advantage of growth opportunities; and connection and collaboration opportunities. More information can be found at www.business.gov.au/EIP or call 13 2846

Tradex The Australian Government’s Tradex Scheme allows an importer to gain an up-front exemption from Customs duty and GST on eligible imported goods that are intended for export. To find out how to apply for a Tradex order visit www.business.gov.au/grants-and-assistance/import-export/tradex or call 13 28 46.

Industry Skills Fund The Australian Government’s Industry Skills Fund provides support for established businesses which have growth opportunities and need to train their workforce to take advantage of new market opportunities. Eligible businesses can receive FREE skills advice and flexible training grants on a co-investment basis.

CGD-Industry Charity Golf Day Mark your diaries now! This fun industry event has raised in excess of $250,000 for local charities over the past six years. It will be held again next year at the Sandhurst Club on Monday 22 February 2016 with all funds going once again to the State Schools Relief Fund.

Enquiries to sebn@cgd.vic.gov.au

More information can be found at www.business.gov.au/industryskillsfund Interested businesses can also send email enquiries to industryskills-vic@education.gov.au STAKEHOLDER 23

Friday 1 8th December from 6.30pm

Greater Dandenong

carols by candlelight FEATURING:

Santa, The Workers, Justin Peters, Emma Kate Tobia, Live music, Pre-entertainment from the Great Christmas Gizmo plus many more...

HARMONY SQUARE (NEXT TO COUNCIL BUILDING)

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