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Question No. 1
If you want to manage your personal tasks through a visual, drag-and-drop interface, what application would you use?
A. Visual Task Boards
B. Service Desk
C. Virtual Agent Homepage
D. Personal Task Tracker
Answer: A
Question No. 2
What is used frequently to move customizations from one instance to another?
A. Table Templates
B. Application Files
C. UI Script Includes
D. Update Sets
Answer: D
Question No. 3
Which action enables a user to view and specify date and time formats in their instance?
A. Create a UI Script to set the default timezone
B. Ask the user to adjust the time zone on their personal computer
C. Select the User menu > Preferences > Language & Region > Set date and time format and time zone
D. Select the User menu > Preferences > Time Settings > Toggle display time zone
E. Use the system properties to correct the instance's time zone
Answer: C
Question No. 4
How can an administrator modify the layout of a form using Table Builder?
A. By configuring form sections
B. By changing the database schema
C. By editing system scripts
D. By altering the page header theme
Answer: A
Question No. 5
Your customer wants to update a notification so it is sent to the Caller's Manager. Which action supports this requirement?
A. On the 'Who will receive' tab on the Notification record, add the Caller field, then dot walk to the Caller's Manager field to add it.
B. On the Notification record, create a flow and include a notification in the flow for "All receivers".
C. On the 'Send to' tab on the Notification record, set "Who will receive" to Subscribable.
D. On the 'Send to' tab on the Notification record, add the Caller field, then dot walk to the Caller's Manager field to add it.
Answer: D