Contract Wins Across The Group
Across the Gratte Brothers Group, May brought a strong pipeline of newly awarded orders and key contract renewals.
Gratte Brothers Ltd (GBL) secured a series of technical project wins in the data centre space, further strengthening its portfolio of highly specialised MEP works. These orders build on existing client relationships and reinforce GBL’s reputation for delivery in data centres
Gratte Brothers Building Services Maintenance Ltd (GBBSM) also saw a healthy pipeline of both new and renewed maintenance contracts. A number of long-standing sites were retained, reflecting continued client satisfaction, while new agreements with flexible workspace provider Spacemade added to the team’s growing footprint across London.
Gratte Brothers Security Management Ltd (GBSM) had a particularly active month, with a broad range of projects awarded across retail, corporate, and international clients. This included continued deployments for Tesco and Amazon, as well as new work in Ireland, highlighting GBSM’s capability to deliver security systems at scale.
Gratte Brothers Catering Equipment Ltd (GBCEL) also added to its order book, securing multiple fit-out projects in the hospitality and education sectors. These included new schemes for stadiums like Wembley, pubs and restaurants like Mitchells & Butlers, and leisure companies like PGL, demonstrating the team’s versatility and reliability in time-sensitive environments.
Together, these wins underscore the strength and diversity of the Group’s offer, as well as the collaborative effort of teams across all divisions. Well done to everyone involved.
PGL Travel Ltd | GBCEL Dearne Valley, Doncaster
Additional work secured at PGL Travel as part of our portfolio contract with the leading outdoor education provider.
Tesco | GBSM Virginia, Ireland
Ongoing security work as part of our longstanding partnership with Tesco.
CBRE Captiland Cressex | GBSM London
Awarded work to get the site up to standard for their Accredited Certification Scheme (ACS) migration.
KAO KLON06 | GBL London
As we come towards the final phases of this project, we have been awarded additional works to install temporary chillers as well as an FDS Panel Replacement.
80 Leadenhall Street | GBBSM
Contract renewal in the Square mile, this contract reinforces GBBSM’s reputation for high-end maintenance in the commercial property sector.
Spacemade | GBBSM
Two additional co-working offices have been added to our growing maintenance portfolio with Spacemade.
Meridian Park | GBL London
Additonal generator works have been secured at one of our many projects with Ark Data Centres.
Wembley Stadium | GBCEL London
Secured another project at the home of England’s National team, for their hospitality supplier, Delaware North.
11 Pilgrim Street Project Spotlight
Overview
Tucked away on a charming City lane, The Carter Building – also known as 11 Pilgrim Street – is a striking redevelopment that transforms a historic asset into a modern, sustainable, multitenanted workspace. Situated in the heart of London, it’s a place that stands apart.
Gratte Brothers Building Services Maintenance (GBBSM) was appointed to maintain the mechanical, electrical and public health services for this complex site. Our resident technician manages an extensive portfolio of specialist subcontractors, including many who helped deliver the original redevelopment.
Overcoming Challenges
One of the early challenges was operating in a live environment, as some floors were already occupied while construction continued elsewhere. By collaborating closely with the building manager, we phased our planned preventative maintenance (PPM) works to accommodate the evolving site conditions— first using the time to familiarise ourselves with systems and layouts to ensure a smooth transition into full operation.
We also took part in handover training sessions and offered technical support to assist with project legacy communications for the building management team.
A Trusted Partner
Our relationship with 11 Pilgrim Street goes back further. Having previously maintained the building before redevelopment, we were invited back and selected over alternative providers thanks to our proven track record and commitment to clear, open communication.
This continuity, combined with technical knowledge and proactive support, helped us to establish maintenance operations for one of London’s most prestigious new commercial assets.
Client: BNP Paribas Real Estate
Sector: Commercial
Scope: Hard Services
Maintenance
Duration: 2023 – Ongoing
Account Manager: James Bates
Engineer: Marcus Harding
Foodservice Solutions Delivered at Flagship Pub
Gratte Brothers Catering Equipment Ltd has completed another standout project with Mitchells & Butlers (M&B) PLC, adding The Engineer to our growing list of successful installs across their estate.
Touted as one of their most innovative pubs to date, The Engineer has been transformed into the brand’s flagship site for premium dining and modern hospitality, setting a new benchmark across the M&B portfolio.
But even the best-engineered plans can face unexpected hurdles. Just a week before our scheduled install, the project hit a significant obstacle. Our team responded swiftly, reworking logistics, rescheduling engineers, and deploying specialist lifting equipment to lower upright fridges through the beer drop.
It’s this adaptability and precision that earned us the opportunity to deliver at one of the UK’s most forward-thinking pubs.
Unlike a data centre, school, or office, this is one of our projects you can truly experience for yourself. So, if you find yourself in the Primrose Hill area, pop in for a pint and a bite, and see our work in action.
Hoar Cross Hall Marks a UK First for GBCEL
We’re proud to announce the successful completion of our project at award-winning spa hotel, Hoar Cross Hall — a landmark install that’s breaking new ground in both innovation and sustainability.
This project saw the first-ever UK order and installation of MKN’s SteelPlus range, making it a major milestone not only for us but for our partners at MKN UK. As part of our ongoing Journey to Net Zero, we committed earlier this year to offering the more sustainable SteelPlus option at no extra cost to our customers — and Hoar Cross Hall is the first site to benefit from that promise.
In addition, this job marks the UK’s first installation of the new MKN Optima Line, putting Gratte Brothers Catering Equipment Ltd at the forefront of modern commercial kitchen design.
As of this week, we’ve officially handed over a brand-new staff dining area, featuring fully operational proline, cookline, and a central island cooksuite.
A huge thank you to everyone involved — from the project team to our partners at MKN — for delivering this milestone with precision and professionalism.
Serving up Sustainability | Pathways to Net Zero ceda Conference Session & Awards
On Thursday 12th June, Gratte Brothers Catering Equipment Ltd took to the stage at the ceda Conference 2025 to lead a thoughtprovoking panel session titled “Serving Up Sustainability: Pathways to Net Zero.”
Our Service & Operations Director, Natasha Baker, and Group Sustainability Manager, Alice Kilner, were joined by leading voices from across the industry: Johnny McCreesh (Climate Strategy Team Lead, Normative), Tracey Southwell (Managing Director, Hobart UK), and Paul Arnold (Project Director, Tricon).
The session focused on the evolving role of carbon accounting including how businesses can prepare for growing demands for transparency and accuracy in sustainability reporting. As net zero targets become more urgent and data expectations more rigorous, our panel explored how organisations can align with compliance, improve reporting, and still make meaningful progress using the tools and resources already at hand.
The conversation was candid, collaborative, and grounded in operational reality. Attendees raised thoughtful questions during the Q&A, highlighting a shared desire across the industry for clarity, consistency, and realworld action.
ceda Grand-Prix Awards
Later that evening, our Foodservice Solutions division was honoured to be nominated for Outstanding Customer Service at the ceda Grand Prix Awards 2025, recognised for our long-standing partnership with Dobbies Garden Centres.
Beginning in 2018 with a small number of sites, our relationship with Dobbies has grown steadily into a national service model now covering over 60 locations across the UK. From planned and reactive maintenance to
equipment installations, asset tagging, and estate digitisation via JobLogic, every service is delivered with attention to detail and a commitment to quality.
Dobbies is a well-established brand with a strong focus on sustainability. Their cafés and restaurants play a vital role in creating welcoming, high-footfall retail environments— making kitchen operations absolutely critical. Gratte Brothers has become a trusted partner in this mission, providing expert support and reliable service that scales with the needs of the business.
Our client relationship is as robust as the service itself, built on fortnightly performance reviews, KPI tracking, and open communication that keeps both teams aligned and proactive.
While we didn’t take home the trophy this year, being shortlisted for this prestigious award reflects the dedication, responsiveness, and care that our teams bring to every job, every day.
Whether leading the conversation on sustainable operations or supporting national clients with scalable, high-quality service, our teams are driven by the same principle: Delivering Quality.
Congratulations to Natasha, Alice, and all involved—for representing our values so clearly, both on stage and on site.
Read our full nomination here: https://ceda. co.uk/conference2025/dobbies-garden-centres/
Quarterly Business Update | Q2
2025 at a Glance
In May, we published the Q2 Quarterly Business Update. We believe that keeping you informed is an important part of upholding our core value: Empowering Our Employees.
3 Million
Worked hours without a RIDDOR accident.
C Score
Maintained for the third year running in our Climate Disclosure Project (CDP) disclosure – scope 3 improvement underway.
4,312kg
56,238
Spam emails blocked from Feb - Apr 2025.
0
Staff caught in latest phishing test - great awareness!
9500
Group website visitors as we head into phase 2 of the update.
Embodied carbon saved through exclusive use of ProplexRE.
Jan 2026
Buying and selling holiday scheme to launch.
4/25
Current Group Risk Score — down from 12 in 2022.
1 Bonus Day
The Company has generously decided to grant the 2 January 2026 as a bonus day of leave.
New and Ongoing Community Partners
93%
Of the Group’s annual turnover target was invoiced by year-end.
The Group Overheads for the financial year however were under budget, showing good management of costs across all subsidiaries.
Coming Up
As we move into Q3, preparations are underway for our upcoming Group ISO Audit (23–27 June), and we’re gearing up to launch our new policy on sexual harassment, backed by mandatory eLearning. The buying and selling holiday scheme is also set to roll out in early 2026.
In parallel, we’re finalising AI and fraud prevention policies ahead of the September deadline, and planning for CSR volunteer days and the Grattes Goes Green awareness month across the business.
£122,000,000 value of secured work for GBL in 2025/26.
GBSM’s consultancy in the Middle East is increasing gradually and we are seeing a continual workstream in this market through 2025/2026.
Our partners in the region are looking to utilise GBSM for all security consultancy delivery moving forward.
FIVE NEW PPM sites secured by GBBSM last quarter – with tenders worth £600k pending.
688 jobs completed by GBCEL Engineers so far this year – averaging 2.9 jobs per day.
Keep an eye out for the 2025 Data Protection Impact Assessment and upcoming internal audit completions as we continue to strengthen our systems, culture, and compliance across the Group.
To read the full Q2 Business Update head over to the news section on the Intranet: https:// shorturl.at/vrXPu
Community Wood Recycling Report
We recently recieved our annual social and environmental impact report from Community Wood Recycling from April 2024 - March 2025.
Through our partnership, wood waste from our sites is collected and taken to workshops where it is either repurposed or recycled. This initiative helps conserve resources and supports a social employment scheme, offering jobs to people who face challenges in finding work. It’s a win-win: reducing waste and creating positive change.
45.4 tonnes 23 tonnes of wood rescued from the waste stream. of carbon dioxde saved.
20%
2%
78%
used in local community projects or whole range products.
processed into firewood and kindling.
recycled into woodchip used for particle board, animal bedding or carbon neutral fuel.
Hard Work Pays Off: Level 4 Electrical Design
We’re proud to share that Site Manager Mick Coletti and Approved Electrician Rob Beer have successfully completed their Level 4 Award in Design and Verification of Electrical Installations with City and Guilds.
The Level 4 Electrical Design course is known for being one of the most demanding in the field, covering advanced theory and complex design work over an intense three-month period. Mick and Rob both achieved this whilst working full time!
Well done to both for putting in the work and continuing to build on their expertise. Their dedication and achievement is a fantastic example of professional development in action.
Nominations Now Open | Excellence Awards 2025
We’re excited to announce that nominations are now officially open for the 2025 Excellence Awards, taking place this October!
This annual awards evening shines a spotlight on the exceptional individuals across our business who go above and beyond to make a difference. Whether through innovation, dedication, or quiet perseverance, these awards recognise the remarkable contributions that have driven our success over the past twelve months.
In addition to recognising outstanding achievements, the event will also honour employees who have reached key service milestones - 25, 40, and 50 years, as well as those who have retired. We’ll also be celebrating our GBL Apprentice of the Year, as nominated by our Site Managers.
Award Categories
• Rising Star
• Unsung Hero
• Group Apprentice of the Year
• Outstanding Contribution
All staff are encouraged to nominate a colleague before the deadline on Friday 29th August 2025. By doing so, you help us recognise and reward those whose dedication and impact truly make a difference.
To support you in preparing your nomination, we’ve created an ‘Entry Categories & Guidelines’ document. This includes the criteria for each category, full nomination guidelines, key dates, and an overview of the judging process. Please take a moment to review the document before submitting your nomination.
How to Nominate
When you’re ready, use our simple electronic nomination form, which allows submissions from anyone across the business > https://forms.office. com/e/haD4u9E8pp.
You also have access to the dedicated Excellence Awards intranet page, where you’ll find full event details, FAQs, and regular updates as we get closer.
If you have any questions in the meantime, then please email excellence@gratte.com.
Biodiversity in Action at Stevenage
On the 10nd June 2025, members of the Gratte Green Committee joined forces with the Stevenage office team to get our new onsite planter up and running
The planter, organised by our wonderful inhouse facilities team, is the latest ... in our mission to introduce more biodiversity projects at our office and site location, as part of our wider sustinability strategy.
Filled with a mix of vegetables, herbs, and wildflowers, it’s free for all staff to enjoy, nurture, and harvest.
Will the seeds germinate? Only time will tell - but we’re hopeful for a colourful, edible outcome!
Sign-up for Volunteering Days in 2025
As a partner of Food Bank Aid, we are always looking for ways to continually support their vital work. One of the ways in which we can help is by volunteering our time to help them get this job done at their distribution hub in North London.
Food Bank Aid distributes food, toiletries and household goods to 32 food banks across north London and Herts from Watford to Tottenham and everywhere in-between. Their efforts help approximately 20,000 people including 5000 children every week and as a community-led charity, they support all denominations and demographics.
Upcoming dates:
• Thursday 25th September - 1:00pm - 4:30pm
• Thursday 23rd October - 1:00pm - 4:30pm
If you’re interested in participating or need any further information, please email CSR@gratte.com.
Help Us Create Greater Social ValueTake Our CSR Survey
At Gratte Brothers, we acknowledge the impact that our actions have on the world around us. So, for us, creating social value through our Corporate Social Responsibility (CSR) Strategy is vital and involves making a conscious effort to positively impact the people we work with, the places we’re operating in, and through our environmental commitments, the planet.
Our overall aim as a business is to improve upon the social value we create, year on year. To achieve this, we take a proactive approach through our three distinct CSR working groups to actively seek out opportunities that are available to make a positive impact, in line with our company values. However, to continue driving positive change, we need your input. To enable this, we’re launching our CSR Feedback Survey to better understand how we’re doing and where we can do more.
CSR Working Groups
• People Group Supports careers, training, wellbeing, and inclusion.
• Places Group Leads volunteering and local community support.
• Planet Group Gratte Green Committee Drives sustainability and environmental action. Your perspective is essential because the more people involved, the greater the impact that we can make. So, whether it’s about our volunteering opportunities, employee policy updates, or you have a great idea for a new community partner or annual fundraiser, we want to hear from you!
The survey will only take a few minutes, but your insights will help shape our actions for years to come.
Complete the survey >
https://forms.office.com/e/ML1g4EREmQ
If you have any questions in the meantime, then please email CSR@gratte.com.
Look the Part in Every Meeting with New Teams Backgrounds
Virtual meetings are part of daily life - whether you’re working from the office, home, or on the go. To help keep things looking sharp, we’ve rolled out a fresh set of Gratte Brothersbranded Microsoft Teams backgrounds.
Designed to reflect our visual identity, the new backgrounds minimise distractions and bring a consistent, professional finish to your calls.
You’ll find them in the Sales & Marketing section of the intranet, under the ‘Teams Backgrounds’ folder. Please note, old or self-made backgrounds are now being phased out - so be sure to switch to an approved version.
IT UPDATE: Staff Laptop Windows 11 Upgrade
As part of our ongoing commitment to security, performance, and availability, we are upgrading all company laptops to Windows 11. This upgrade is critical to maintaining the security and performance of your device, and to safeguarding Gratte Brothers’ infrastructure and client data against emerging threats.
Book your upgrade appointment
If your laptop has not yet been upgraded, please contact itsupport@gratte.com.
• You’ll need to bring your laptop to a Gratte Brothers office. Some site offices may also be supported – please confirm when booking.
• The upgrade process takes approximately 3 hours. You will not be able to use your laptop during this time.
Deadline: 30th August 2025 All upgrades must be completed by this date. Devices not upgraded by the deadline may lose access to Gratte Brothers’ systems and services.
LD10.4 Open: Equinix Edge Ahead fir the Win
On 11th June, team members from GBL’s Equinix 10.4 project and the Equinix management team teed off at Foxhills Golf Club in Surrey for a day of friendly competition and sunshine.
Organised by Project Engineer Elliott Harris, the event couldn’t have asked for better weather or better company. The group played under stableford rules, with the leaderboard coming down to the wire.
Nathan Gullin of Equinix clinched victory with an impressive 35 points, narrowly edging out our own Project Manager, Richard Dodds, by just one point. Don’t worry Richard - we know you were simply living our values and “putting the client first.”
Norbain Festival (NorFest) 2025
On the 12th June 2025, some of our Warrington-based staff from Gratte Brothers Security Management Ltd took to Cheshire for Norbain’s NorFest 2025. The festival, proved to be another standout event, combining fresh innovation with great hospitality.
It was a fantastic opportunity to explore the latest developments in security technology, reconnect with long-standing suppliers, and meet new ones shaping the future of the industry. From product demos to laser clay shooting, the festival showcased a wide range of security solutions and fun activations.
A huge congratulations to the Norbain team for delivering another successful event. We’re already looking forward to the next one!
Cannes Data Centre Charity Cycle 2025
On the 2nd June 2025, our very own Group Sales Director, Chris Bass had a ‘wheelie’ good time taking part in RI-ConX’s 2025 Cannes Data Centre Charity Cycle. This saw Chris complete 100km in the south of France heat, raising money for Motor Neurone Disease Association.
At the time of writing, this the event has raised over £17,000 in memory of Ed Cooke. Gratte Brothers Group were proud to be a supporting sponsor of the charity cycle, providing handy multi-tools for all riders!
Congratulations to all those that took part in the event and a massive thank you to all those that donated and to Richard Irwin for organising the event.
Datacloud Global Congress 2025
Fresh from the saddle after his charity cycle, Group Sales Director Chris Bass joined GBTS Managing Director, Glenn Sheldrake and Director of Sales, Phil Hynes at this year’s Datacloud Global Congress — a landmark event celebrating 20 years of connecting global leaders in data centres, cloud, AI, and investment.
Renowned for setting the benchmark in thought leadership and networking, the Congress continues to be an invaluable space for industry insight, innovation, and meaningful connections.
As always, it was a brilliant opportunity to reconnect with familiar faces—and forge new relationships for the future.
Reach Out.
Gratte Brothers Mental Health Initiative
Start the Conversation...
“If something’s been eating you, I’m around. No pressure, just saying!”
“Work’s been full-on lately, how’re you holding up with it all?”
“Let’s grab a coffee”
“How’re you doing, really ?”
“You’ve not seemed yourself lately, mate. Everything alright?”
“How long have you been feeling like this?”
“Come on then, what’s happening? Talk to me.”
“I know how you feel. Do you want advice or do you just need to vent?”
“You don’t have to do this alone, have you considered getting help?”
“I’m glad we’ve had this chat. Shall we make it a regular thing?”
? Don’t
Excellence Rewards.
Excellence Rewards, is all about recognising individual employees for the smaller, more everyday (yet just as important) moments of excellence, which they exemplify, and as expected hence the name, there’s a reward involved. Winners receive a £25 Voucher!
Iain Smith
Quality & Compliance Manager
GBSM
Zak Degerlund
Services Project Engineer GBSM
Phil Apps Service Account Manager
GBSM
Luke Brigden Service and Maintenance Engineer GBSM
Nominated by Paul Du Plessis, GBG Quality Manager following client feedback:
“I just wanted to say a BIG thank you to you (Phil Apps), Iain Smith and your Team (Luke Brigden and Zak Degerlund) for the thorough preparation and swift completion of the server and software upgrade project. Also to mention that it is very much thanks to Zak’s and Luke’s professional approach to the tasks at hand, that we were able to finish all the works way ahead of planned deadline.” - Security Systems Manager, UAL
Jane Morgan
Service Account Manager
GBSM
Nominated by Natasha Baker, GBCEL Operations Director:
“The schedule of remedial jobs has been something that Jane has not been happy with for a while. She has had experience of the process failing, specifically when there are many jobs. Through perseverance, Jane has found a great solution that we can use for these large remedial jobs. The organisation also requires the engineers to work with the planners and her relationship with her team of engineers has supported the success of this”.
Nichola Vale
Sales Support Administrator GBCEL
Nominated by Mark Hazell, GBCEL Sales Manager:
“Nichola has supported me with a large service renewal contract, working on an excel document from her own initiative, to help explain to the customer and support our service programme. The project is for a large service contract for a London hotel over many floors with complex hourly access attendance for the engineers and her support was instrumental.”
Green Card Winners
Gratte Brothers’ Green Card Programme celebrates those who go above and beyond to ensure safe methods of working and positive workplaces. Winners receive a £25 Motivates Lifestyle Voucher, which can be spent at over 200+ UK retailers.
Mick Eden
Mechanical Site Manager | UP3
Mick volunteered to deliver the Construction Health & Safety Week presentation on the Golden Rules for Site Safety to the whole of the UP3 project. In addition to this, Mick also coordinated all site deliveries in a safe manner while Logistics Manger Bikram Singh was on leave.
Employee Service Milestones
It’s that time again, time to commemorate the dedication and hard work of some exceptional members of our team. We’re thrilled to announce that the following individuals have reached a milestone with us this month and will be receiving a Motivates Gift Voucher as a small token of our appreciation!
Ben Pye Mobile Service & Maintenance Engineer GBBSM
Victor Ekumah Static Service & Maintenance Engineer GBBSM
1 Year 10 Years 10
Jay Pateman Warehouse Operations Manager GBCEL
A Note on Distribution
If you hear of anyone who hasn’t received their own copy of the GratteVine, please let us know by contacting marketing@gratte.com. Please also use this inbox to let us know of any events or activities taking place within the business, for potential inclusion in future issues.