8: Library Connections, September/October 2012

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L i b ra r y C o n n e c t i o n s UFV Library Newsletter

September to October 2012


Message from

This issue of Library Connections celebrates new beginnings, very appropriate for the start of a new academic year. Our Chilliwack library staff members are settled into the new, beautiful facilities at CEP, and are thrilled to be fellow residents in a building that brings faculty, students and other service providers together under one roof. The carefully planned collection move went without a hitch, and you can see pictures and read highlights elsewhere in this issue. If you haven’t yet had a chance to visit the CEP library, make a point to do so soon! Two of our long-time library colleagues, Eva Korelus and June Reedman, have recently retired, and we celebrate with them as they move on to the next stage in their lives. We have some photos to share with you – some recent, and some “vintage”. Reliable sources report that June and Eva are the first of four retirements from the library this year, so watch future issues of Library Connections to find out about two other library colleagues who are choosing new beginnings. And while some staff members depart, we also welcome some recent graduates of UFV’s Library and Information Technology program as technicians on our circulation desks. You’ll meet them later in this issue. I’m looking forward to a new beginning myself, as I will be taking an educational leave/sabbatical from January to December 2013. I have one major and a couple of minor projects that I will be pursuing, developed with the goal of coming back in January 2014 with renewed energy and ideas, ready to jump-start a strategic planning process for the library. I started working at Fraser Valley College, the first of three incarnations of the University of the Fraser Valley, in 1988, and although I have worked in a number of different and rewarding positions over these 24 years (technical services librarian, instructor and program head in the Library & Information Technology program, president of the Faculty and Staff Association, and university librarian/library director), I have never taken a leave. During the year I will be based at home, but will travel to visit other universities as I investigate best practices. The process for finding an interim university librarian is underway, and I hope to be able to report who that will be in our next issue.

Kim Isaac University Librarian

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Kim Isaac

““As a child, I ran a lending library from my house. Who didn't?” —Tracy Bergey, page 12

The University of the Fraser Valley Library publishes Library Connections in pdf format on the library website, monthly, during fall and winter terms. This issue was produced by the library newsletter team: Mary-Anne MacDougall, Patti Wilson, Shawnna Pierce, Heather Compeau, Selena Karli and Lisa Morry. Contributors to this issue: Patti Wilson Kim Isaac Lisa Morry

Feedback? maryanne.macdougall@ufv.ca heather.compeau@ufv.ca

The photo on the cover is the welcoming display in new Chilliwack library. Thanks to former UFV library tech Laura Unger for sharing retirement party photos, to MarCom’s Anne Russell for library opening photos and to MarCom project assistant Dessa Bayrock for sharing notes we used in the story about the library welcoming event.


Inside 4

Database news: Primal Pictures Anatomy& Physiology and AccessScience

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Changing tides: Collections Librarian Patti Wilson

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How we moved all those books and got them back

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Library Connections

on the shelves in the right order 10

Retirements: June Reedman and Eva Korelus

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New faces: Tracy Bergey, Susan Gibbs and Johanna Sawer

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Reference questions librarians get: "can I take a nap on your couch?"

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Michap Kwetxwi:lem: new Chilliwack library By Lisa Morry

UFV Senior Advisor on Indigenous Affairs Shirley Hardman welcomes the new Chilliwack campus library.

On September 7 we opened our doors at the new Canada Education park Campus. Shirley Hardman, senior advisor on Indigenous affairs, stepped in to work with Aboriginal Access coordinator Bob Searle to bless the library and learning commons and welcome students, faculty and staff after UFV Elder Eddie Gardner was called away. “The tradition of welcoming people this way, with a song in opening things like the library, is something that our people would do when visitors would come up the river into the valley,” Shirley told assembled guests. “Even if you were just going by, we would sing a song that would acknowledge you had come by and that you were welcome to stop.“ continued on page 14


Database News: Primal Pictures Anatomy & 4 Physiology and AccessScience By Patti Wilson Primal Pictures Anatomy & Physiology Online (OVID) acts as a comprehensive learning resource for students of anatomy and physiology. The human body is divided into 19 modules, with interactive 3-D images, informative text, learning objectives, topic and module quizzes, clinical information on related diseases, case studies and more.

rotate models, and add detailed layers of anatomy. The product is also known as Anatomy TV. These products have been purchased by our eHLbc consortia, with a shared Collections Librarian Patti Wilson license for 75 simultaneous users. Please note that they require Flash. AccessScience AccessScience is a multi-media scholarly reference in the area of science and technology.

It includes: Over 9,000 online articles from the McGraw-Hill Encyclopedia of Science & Technology 10th edition Research Updates from the McGraw-Hill Yearbooks of Science & Technology Students can interact with anatomy by peeling 110,000+ definitions from the McGraw-Hill Dictionary of Scientific and Technical Terms away layers, rotating models, and reconstructing 16,000 illustrations and graphics, and biblioglayers back to their original structure. Vodcasts, raphies containing more than 28,000 literature cinarrated animations and illustrations, pronunciation guides, dissection slides, and other multime- tations dia offer an engaging approach to learning. There Content contributed by more than 5,000 researchers, including 36 Nobel Prize winners are also more than 250 clinical topics and case studies covering pathophysiology, and compreBiographies of more than 2,000 well-known scihensive clinical information on causes (etiology), entists from the Hutchinson Dictionary of Scientific symptoms, diagnosis and treatment options. Biography® Primal Pictures Interactive Anatomy - Premier Science and technology newsfeed from Science Library Package (OVID) is a comprehensive seNews® lection of dynamic, interactive modules featuring Media-rich content, such as Flash® animations, more than 6,500 highly accurate, threeimage galleries, podcasts, charts, and videos dimensional anatomy models. Modules focus on A study center with Q&As, AP Study Guides, and individual organs, regions of the body, or anatomi- essay topics cal systems. Using 3-D Real Time, users can


Changing des of library resources: Pa

Wilson

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By Lisa Morry In a 2009 survivor-themed library display, Collections Librarian Patti Wilson wrote, with her characteristic humour, that she was “marooned” at UFV in 1993. Now, with a wave of recent retirements, Patti may be the longest-serving librarian and one of the longest-serving liCollections Librarian Patti Wilson brary employees at this institution. University Librarian Kim Isaac has worked here longer, but Patti may be able to claim the lengthiest watch in the library. As Collections Librarian, Patti is responsible for purchasing new library materials, including print, electronic, and multi-media formats. Where Collections Librarian Patti Wilson in Italy this summer. print was once the library’s mainstay, now e-books, e- journals and streaming or two staff computers, which librarians and technivideo take up about $665,000 of the library’s approx- cians had to share. The internet was on the horizon, imately $1.1 million acquisitions budget. but hadn’t docked as yet. It’s Patti’s job to find a balance between print and “I decided the library needed a web presence,” digital information. “There are demands for both,” Patti said, “so I bought a kit that came in a box and she said. “Some faculty are concerned about print figured out how to use it. I coded it, added the little versus electronic and some are not.” bullets, and it worked for a while. It kind of got us go“UFV has 110 electronic databases and we’re a ing.” small library,” Patti said. “There’s so much more inPatti implemented the first networked CD-ROM volved in the care and feeding of all these databases databases, such as PsycInfo. It was obvious CD than in the past.” Many of UFV Library’s e-journals ROMs were to become obsolete fast, she said. are one of a kind, which presents unique challenges. With all the changes, there are plenty of remindMigrating to electronic formats also raises ques- ers of the past. The library still has many VHS tapes. tions about what Patti calls “legacy collections,” Copyright regulations have not allowed us to update which means making sure someone, somewhere, is VHS to DVD or digital formats, but with changing keeping the last print copies—a project of the Coun- laws, it is possible that we will be able to do that in cil of Prairie and Pacific University Libraries Shared the future. There are some classics in the VHS colPrint Archive Network. Another big challenge is the lection, including John Cleese in “Meetings, Bloody cost of database packages. Buying pre-packaged Meetings” and “The Unorganised Manager.” databases adds an unprecedented number of scholWith the move to digital formats, including early journals to the library’s collections at a great cost books, e-journals, web-based documents, streaming savings compared to individual subscriptions, but video and wireless access, the library faces new requires a significant dollar commitment. challenges, including getting interfaces working on The electronic migration isn’t the only change smaller mobile devices. “Part of this needs to be inPatti has navigated. The Abbotsford library was lostitutional,” Patti said. “A mobile web site is bigger cated where Admissions and Records is now, mov- than just the library.” ing to the Peter Jones Learning Centre in 1995. Whatever the challenges, Patti is well placed to Computers were new when Patti started. UFV help steer us through changing seas. library had text-based dumb terminals and only one


How we moved all t First we measured, planned and stretched a little bit...

A li le desk yoga starts

moving days off right.

row B s ’ Betty tter p bu 1 cu coa up co 1/ 3 c ter p wa 1 cu ur p fl o 2 cu ar p sug 2 cu a . sod 1 tsp

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. s al t ½ tsp en beat htly g i l s 2 i tterm p bu ½ cu ni l l a sp. va 1½t

I individually bubble wrapped every key‐ board and mouse.

Label everything!


those books...

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ilk

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oa , coc utter b e bin r con , com l; sti i n o a b p r ge uce to a In la In s a ring eat. h ter. B a m oda w e fr o ar, s and , su g emov r R nd u . o y tl i lk a e r fl stan geth tterm o u t b ntil t , f u , si eggs mix ; n i bowl e r r sti xtu ” salt; a mi by 13 and coco d 9” e d s d a A e gr lla. into to 50 vani Pour or 45 . f d 0 ng e 5 d rosti at 3 blen o ur f p b ak e y d l e l an d n a d i at , coo e y pan l m n m eve tes. I read minu es ; s p i n w 60. bro akes over rs. M a b nto cut i p. 3 tbs tter, g u n b i t p s cu k Fr o ix ¼ . Coo milk an , m r e p t e t c u from p. bu In s a move 3 tbs e r d ; and n g aa ilin ugar o s b coco g l i n nt ci ups i stir u 2¼c and n i t . Be a h ea t illa. . v an p s t ½

Eat plenty of brownies for energy.

It took seven days to move the collec on to the new campus.

a

Who needs the gym? Loading the collec on on‐ to 202 carts is a great way to keep in shape!

Shrink wrap the carts.


...and got them ba The trucks brought the carts with all the books, videos and journals to the new campus...

...where 1,862 shelves were already labeled and ready for them.

The plan paired library staff with teams of movers to make sure everything ended up in the right places and in the right order.

Don’t forg celebrate!


ck on the shelves

get to

Those books are heavy! This pile of bubble wrap sure is comfy.

This cart doesn’t seem to have a label!

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Recently Retired: Abby tech-in-charge Eva Korelus and acquisitions tech-in-charge June Reedman Eva Korelus’s retirement “is truly the end of an era” because Eva has been with the library for 34 years, said University Librarian Kim Isaac. Eva started in 1978 when we were Fraser Valley College, saw the library through our University College of the Fraser Valley years and participated in us becoming a true university library. In the beginning, Eva worked in technical services as a serials technician, and in public services in interlibrary loans and circulation. Since 1998, Eva was the technician in charge of the Abbotsford library. “Over her years in that role, she has trained dozens of library technicians, served hundreds of faculty, and assisted thousands of students,” Kim said. “Eva’s commitment to students and their success at UFV has been exemplary.” June Reedman graduated from Fraser Valley College’s Library and Information Technology program in 1990. Not only was June on the Former UFV Librarian Jay Peters and Eva Korelus at Eva’s retirement party Dean’s List, she also won the Library Technician’s Association of BC scholarship twice and the FVC Career Program Tuition Scholarship. June was in charge of acquisitions, overseeing a budget that had grown from tens of thousands to more than $1 million per year. When June began her career, switching from cataloguing to acquisitions early on, everything the library bought was in print or on video. Now, the bulk of the library’s purchasing is electronic resources. June took it all in stride, including the HST! “Her excellent financial management and bibliographic skills, and her cheerful unflappability, are invaluable,” University Librarian Kim Isaac wrote for June’s 20-year anni- From left: interlibrary loans tech Paula Brennan, student helper Carla Do Prado and library tech Pat Harris at Eva Korelus’s retirement party versary, two years ago.


Former library staff return for re rement par es

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June Reedman at her retirement party

From left: Judy Inouye, retired, Sue Kleiv, tech-in-charge, acquisitions, Liz Hughes, cataloguing tech, June Reedman, Jenny Walters, cataloging tech-in-charge, Linda Harder, serials technician, and Librarian Patti Wilson at June’s retirement party

From left: former library tech Kulwant Gill, now a University Upgrading instructional assistant, and Librarian Selena Karli at Eva Korelus’s retirement party


New faces in the library: Tracy

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Bergey, Susan Gibbs and Johanna Sawer Tracy Bergey At which library do you work? “I have had training at both CEP and the Abbotsford campus libraries. Currently I have a standing gig at the beautiful CEP library Tuesdays and Thursdays for the evening shift.” What are your duties at UFV Library? “So far I’ve had a taste of everything; working at the circulation desk charging, discharging, and renewing items; processing holds, shelf reading, processing payments, troubleshooting library equipment, conducting reference interviews for students and faculty, and referring the challenging reference questions to senior staff. I’ve performed the duties required for closing the library at night, and most fun of all, searched for missing items! I’m still a work in progress…oh, and almost forgot (!) Campus Card.” Describe your library background: “As a child, I ran a lending library from my house. Who didn't? As a parent, I have had plenty of shelf reading practice volunteering at a school level. As a student, I had two amazing practicums; the Union of Tracy Bergey, library tech at the Chilliwack library BC Indian Chiefs, and the Vancouver Public Library. Working at the UBCIC Resource Centre I acquired a taste of everything, from original cataloguing to processing new items. This was invaluable, receiving new acquisitions and being able to take each step into making them a part of the collection. Working at VPL, I spent time at the Carnegie Reading Room, and at two other downtown eastside branches. I had requested this placement as I had wanted the challenge of working outside of my comfort zone, and to have the opportunity of working with diversity. It was an amazing experience, and Beth Davies, the former librarian of the Reading Room, is my hero.” Susan Gibbs At which library do you work? “Abbotsford campus” What’s your service philosophy? “It is my goal to provide excellent customer service to all library users (students, faculty, employees) so they can feel welcome in the library and know that all library staff are willing to assist them with any questions or needs they might have.” continued on page 13

Susan Gibbs, library tech at Abbotsford library


New perspec ves and enthusiasm 913 continued from page 12

Describe your library background: “I volunteered in my kids school libraries when they were young and enjoyed it so much that I applied to UFV's LIBIT diploma program. I enjoyed my practicums at Walnut Grove Secondary and Abbotsford Regional Hospital and Cancer Centre libraries. I got plenty of hands-on experience in technical services with both placements, and really sharpened my database skills searching for articles at the hospital library. I was a student shelver for one-and-a-half years at UFV Abby campus and then became a casual library technician just over a year ago. I got to know the collection really well as a shelver, and now being on the circulation desk, enjoy the many duties that I listed above. I also work on-call for Surrey Libraries, as an Information Services Technician, where I answer reference, readers’ advisory, and other enquiries. I also provide assistance with and troubleshoot all library equipment, place holds, and orient the public to the search tools including library catalogue, Internet, databases, e-books, and print resources. I most recently trained in Surrey's interlibrary loan department where I've learned the many tasks to make ILLs possible.” Johanna Sawer At which library do you work? “Abbotsford and Chilliwack” What are your duties at UFV Library? “My duties include working at the Circulation Desk processing holds, discharging items, collecting payments, renewing items and checking items out. I also issue Campus Cards and help with special projects here and there. I do a little bit of reference, and I generally answer a lot of questions of every nature!” Johanna Sawer, library tech at Abbotsford and Chilliwack libraries

What’s your service philosophy? “I want everyone to leave the Library happy and satisfied and I want to teach people something new so they will come back again.“ Describe your library background: “I completed my practicum at UFV Chilliwack library and at Fraser Valley Regional Library this past Spring. I've worked with Photo ID for a couple of years, and I was a shelver last year for the Chilliwack campus. I helped prepare for the big move to the new library! I've also made visiting the local public library a bit of a tradition for my kids. It is the one place where they can get as many things as they want...and the answer will most likely be yes. That doesn't happen in many other places.”


Staff excited to finally work in the new library 14

Chilliwack library staff and learning commons partners at the library September 7 welcoming ceremony. From left library technician Lisa Morry, Writing Centre instructor Shurli Makmillen, Educational Technologist June Pitcher, Writing Centre instructor Nadeane Trowse, University Librarian Kim Isaac, Chilliwack technician in charge Leslie Olsen, library technicians Damian Fajenski, Betty Wierda and Johanna Sawer and Education Librarian Heather Compeau.

Welcoming ceremony recognizes Aboriginal history continued from page 3

UFV President Dr. Mark Evered speaks at the library welcoming event while Librarian Heather Campeau looks on.

UFV President Dr. Mark Evered and Provost and Vice President Academic Dr. Eric Davis spoke about the importance of libraries, sharing personal stories about libraries in their lives. “A library is a manifestation of a fundamental feature of the human spirit, one that has moved us forward in so many ways, as a species: this desire to reach beyond not just our own community while we live, but to future generations,” said Dr. Evered. “A library is truly the core of a university. Without question, I would not be here today without libraries.” University Librarian Kim Isaac shared the story of a facility that was a long time in the planning. “Back in the early 90s, there was a plan that a new building would go up on campus, and that the library would be the primary tenant,” she said. That funding was cancelled. “In the early 2000s, the plans got pulled out and dusted off, and again the funding got pulled.” The new library and learning commons at Canada Education Park, designed by Stantec architects, includes the writing and math centres, teaching and learning office, Educational Technology Services, Information Technology Services and a drop-in computer lab. With files from Dessa Bayrock


The “end of an era” a er 34 years in the library 15

Back in the day: clockwise from left: Eva Korelus, Barbara Pinkiewicz, Anne Knowlan, Jean Williams, Kate Czapleski, Laura Ungar, Judy Inouye and Kulwant Gill

We couldn’t resist sharing historical photos of Eva Korelus and June Reedman as they both retired after 34 and 22 years of service respectively. Aside from 80s dresses and big hair, we found that it was surprisingly difficult to identify some of the people in the photographs. We had to consult long-term staffers to identify Jean Williams in the middle photograph on the left. We couldn’t identify the woman with the red scarf in the centre of that photo, to Jean Williams’s left and June Reedman’s right. If you can help, email Heather Compeau or Mary-Anne MacDougall and let us know. We’re not sure but we think the middle photo was taken in the old Abbotsford library before it moved to the Peter Jones Learning Centre. Admissions and Records now occupies that space in building B. Although there are no recent retirees in the photo at bottom right, most of the people pictured are retired, except Carol Konkle and Kulwant Gill, and we just had to share the dresses.

Three more historical photos: from left: Anne Knowlan, Jean Williams, unknown, and June Reedman, below left : Kate Czapleski, and June Reedman and below right: Carol Konkle, Anne Knowlan, Kulwant Gill, Laura Unger, Barbara Pinkiewicz, Kate Czapleski, and Jean Williams


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