GoTo Partnerships - Curtis Hunter

Make your connections count.

Partnership opportunity: GoTo Connect.

Your GoTo. Making IT easy, anywhere.

Partner with GoTo to deliver the reliable remote working technology your customers need.

The way your customers work has been transformed

In a world where people have the freedom to work from anywhere, keeping workers connected wherever they work has become a top priority for any business. That’s why unified communication and collaborations (UCC) technology is now in greater demand than ever before.

Your customers need reliable, compatible and versatile technology to enable easy, effective communication and collaboration between their colleagues, clients, consumers and suppliers.

89%

46%

82%

82%

of IT professionals felt “immense pressure at work” in 2021.

of businesses having 3 or more UC vendor deployments, the average number is 2.6.

of IT managers find it more difficult to support remote workers vs office-based workers.

of SMBs in 48 countries ramped up their cloud adoption during the pandemic.

Source, App Dynamics, Cisco (Gated Report)

Source, Wainhouse Research (Gated Report)

Source, Forrester (Gated Report)

Source, Financial Express

Your GoTo. Making IT easy, anywhere.

Connect

If you can provide customers with the communications technology they need to support working-fromanywhere, you can become one of their most valuable suppliers. By partnering with GoTo, you can ensure your customers get the most agile, reliable and secure cloud-based communications systems – backed by the expertise and resources of a global market leader.

GoTo has been enabling businesses to work remotely for more than 18 years. We live and breathe flexible working – whether we’re helping people to work from anywhere or helping IT teams to support a flexible workforce.

For us, the quality of audio and video you get with GoTo sets it apart, along with the superior security. That alone makes it an attractive alternative to many popular video-calling services, since security is so important for businesses today. The size and reputation of GoTo also gives us confidence in promoting its products.

Remote communication and collaborations are reshaping workplaces today. GoToConnect has become an essential tool for many of our customers. It gives them just one system for all phone, meetings and messaging, while IT teams really value its unified administration portal for remote management.

Jared Huet, Director of Avitor, GoTo Master Agent

Harriet Forrest, Director, Fortay Connect

Your GoTo. Making IT easy, anywhere.

Connect

Connect with the leaders in flexible communications technology

Phone System Enterprise-grade with 100+ features, and comes with inclusive minutes for local, long distance and international calls.

Meeting Platform

A communications solution built for businesses with a flexible approach to work.

Video & Audio conferencing with screen share and advanced collaboration capabilities included. Meet with up to 250 people.

GoTo is a pioneer in flexible work technology.

Founded in 2003, with a European HQ in Dublin, we are one of the world’s largest SaaS companies with tens of millions of active users, 3,000 global employees and over $1 billion in annual revenue.

Our UCC GoTo Connect product encompasses all of the communications solutions any business needs, including phones, meetings, messaging, contact centres, webinars and virtual events, training and rooms technology. These solutions unlock the potential of modern workforces by enabling millions of people and businesses to work simply and securely – on any device, from any location, at any time

Manage and deploy from one visual console

Fast, intuitive, easy user and admin experience

24/7 support and 99.99% uptime

Messaging Solution Message & Share Files 1:1, in a Group Chat, a Team Channel. Comes with inclusive SMS capability to message outside your company.

Your GoTo. Making IT easy, anywhere.

Connect

Security and control that IT pros demand

Why partner with GoTo? 2.

1.

GoTo cloud-based remote work tools are trusted worldwide to support collaboration, communication, IT management and customer engagement. The GoTo brand is positioned as a leader in every region in which we operate. That means GoTo is trusted worldwide as a provider of robust, reliable and secure business tools designed to support effective business operations today – and into the future.

Simplify sales, integration and support – better connections made simple

3.

The simplicity of using our products is matched by the ease of working with GoTo. We build a close working relationship with you, and provide all the expertise and support you need to deliver a seamless, professional service to your customers. We do all the heavy lifting behind the scenes to help your customers unlock the full benefits of our products. We reinforce your in-house capabilities with everything from billing services and technical back-up to sales and marketing support.

4.

Earn more – connect to a valuable, regular revenue stream With excellent remuneration, commissions and incentives, a partnership with GoTo brings new and reliable revenue streams into your business. We offer a range of flexible partner relationship models, including reseller, referral and authorised agent arrangements, which enable us to tailor our partnership to your specific business needs.

Your GoTo. Making IT easy, anywhere.

Enhance your offer – connect with products you can trust

Connect

Sharpen your competitive edge – connect with a single specialist partner As a GoTo partner, you are integral to our sales ecosystem – an extension of our own team. Via our online ‘partner exchange’ portal you can access co-branded collateral, webinars and training materials – and register new customer opportunities, so we can provide the resources and support you need. We help you really get to know our products and services, so you can promote them in the most effective way. Our regional teams can help you analyse business needs, design solutions and finalise deals.

5.

Build your reputation – create stronger customer connections Our track record and advanced products give you the confidence to recommend and deliver our solutions to customers. Your reputation will be enhanced by your ability to provide the highquality communication and collaboration tools customers demand, backed by the highest standards of security and support.

With its array of tools, we can promote GoToConnect as a way to help our customers improve communication, boost sales and keep their customers happy. As a single consolidated platform, it can really enhance customer engagement for any size of business.

GoToConnect offers a great value proposition for our customers. By bundling together telephony, meetings and messaging with inclusive minutes for local and international calling, the price per user is extremely competitive.

Keith Bartlett, Founder & CEO, SaaSCom

Darren Rowley, Principal Consultant, Move2cloud Advisory Services

Your GoTo. Making IT easy, anywhere.

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What’s in it for your customers?

Secure, flexible products that users love and businesses trust

Here are five reasons why businesses choose GoTo for unified communications and collaboration.

By providing your customers with access to GoTo Connect and our integrated suite of UCC products, you will be giving them the frictionless technology they need to unlock their potential in a working world without boundaries.

1. Robust portfolio of tools Many organisations rely on a patchwork of vendors to meet their needs, which can lead to frustration and a burden on IT teams. With GoTo Connect, businesses can bundle phone, meeting, and messaging, with a webinar platform, contact centre, and more.

2. Streamlined and reliable technology With 99.99% uptime, you can count on a reliable solution. Cloud-based tools don’t have the limitations of traditional phone systems. Users can seamlessly switch between chat and a call, or host a quick video meeting with one click.

3. Number one for customer support GoTo Connect is easy to use, but if problems do arise GoTo has a 24/7 support line and a vast support site to answer any questions.

Your GoTo. Making IT easy, anywhere.

Connect

4. Best admin tools on the market GoTo Connect can be deployed in one day, with little technical expertise. Admin tools make IT life simpler with easy call routing, a drag and drop dial plan editor, and easy-to-assign roles. A single admin portal saves valuable time.

5. Affordable and accessible price Built especially for small to midsize businesses, GoTo Connect is available at a fraction of the cost of enterprise-size solutions, with the same capabilities.

We support your customers and your employees GoTo is the only company that can empower you to connect AND support your employees and customers from anywhere, any-way on any-device. We make it simple, secure and flexible. GoTo Resolve is all-in-one IT management and support software built for small to midsize businesses with unique features to give you more control, backed by zero-trust security architecture.

You can choose a route to partnership with GoTo that best suits your business. Our flexible partnership models enable you to determine your level of involvement and the levels of support provided by GoTo. Every arrangement is designed around your business preferences, enabling us to forge valuable long-term partnerships that reward your business, enhance your reputation, and help you build sustainable customer relationships.

We’re your GoTo To learn more about becoming a GoTo partner, please contact Curtis Hunter at curtis.hunter@goto.com

Your GoTo. Making IT easy, anywhere.