2022 Annual Report

Goodwillit

2022 Annual Repor t

2022 Annual Repor t

*Stock images are used to protect privacy.

“I did enjoy the class and feel that this was an incredible opportunity to learn in-depth about the role that Production Assistants perform and how to do those duties.”

- Matthew S. Production Assistant Training

“The program is very dedicated and resourceful to inmates willing and wanting to make a change.”

- Elijah M. NextSteps

They say...

“If you want to go fast, go alone. If you want to go far, go together.”

As I take a moment to reflect on 2022, I can’t help but be humbled and grateful by what we as a team and organization were able to accomplish. With hustle and heart we exceeded our budget; we served 14,978 people and placed 1,314 people in the community; we launched a new Services program Next Steps and Google certifications; we received a three-year CARF accreditation; remodeled our Outlet, San Mateo and Coors locations; moved corporate offices and relocated ecommerce; implemented several employee wage increases; turned our mission toward our employees by providing internal case management, mentorship and training opportunities, and launched the GED program; improved our transportation fleet; and began the ground work to implement new sustainability efforts. This list is not all inclusive and represents just some of the major accomplishments. As we move into 2023 you will continue to see Goodwill grow.

There are plans for new Services initiatives and programs; additional stores; new sustainability efforts; a new ecommerce platform and upgrades to our technology infrastructure.

In addition, we continue to recognize that our employees are the heart of our organization and we could not fulfill our mission without each and every one of them. I continue to be inspired by their capacity for caring, hard work, and commitment to our vision for all New Mexicans. I am also extremely grateful for an engaged Board of Directors, loyal customers and donors, and our community partners. Together we will go far!

In continued service and gratitude, Shauna Kastle, President and CEO

2022 Leadership Officers Chris Clepper, Chairperson Bill Focke, Treasurer Brian McMath, First Vice President Molly Calvani Butkus, Secretary Members John Briscoe Stephen R. Byrd, Past Chairperson Thomas Cooper Linda Davis

Leif Gregory Amanda Guth Hazel Tull-Leach Stephen Ingram, Past Chairperson Bryan Ross James Sheridan Lorin Saavedra Rhiannon Samuel Brandon Writtenberry

Executive Staff President and CEO - Shauna Kastle Chief Financial Officer - Tom Downey Chief Administrative Officer - Leo Tafoya Employee Engagement Director - Steve Wachter Services Director - Sesha Lee Regional Retail Director - Jody Tucker Regional Retail Director - Michele Northcutt Regional Retail and E-Commerce Director - Tiffani Anderson

*Stock images are used to protect privacy.

Our Programs by the Numbers

14,978

Total People Served in 2022

2,298 182

610

People Placed in Community Employment

TrialWorks

Senior Community Service Employment Program

Supportive Services for Veteran Families

1,314

48

GoodJobs

122

Production Assistant Training

281

Homeless Veterans’ Reintegration Program

2,096

102

Third Party Assessments

Next Steps

137

“I did enjoy the class and feel that this was an incredible opportunity to learn in-depth about the role that Production Assistants perform and how to do those duties.”

- Matthew S. Production Assistant Training

359

Veteran Family Services

Gateway to Work

2,441

People Served by More than One Program

9,188,016 What we expect in 2023 Pounds of Materials Recycled and kept out of Landfills

PLACE 1,500 in Community Employment PROVIDE 700 Instances of Skills Training SERVE 14,300 People by Goodwill’s Programs and Services HAVE 18,500 Point of Mission Outreach

“The program is very dedicated and resourceful to inmates willing and wanting to make a change.”

- Elijah M. NextSteps

Goodwillit

Locations Specialty Stores GoodThreads 3401 NM-528 (505)253-9950

Outlet 5000 San Mateo Blvd NE (505)881-6566 E-Commerce 5000 San Mateo Blvd NE (505)881-6030 x1171 Albuquerque 5000 San Mateo Blvd NE (505)881-6612 11500 Menaul Blvd NE (505)998-2894 7120 Holly Ave. NE (505)998-2894 6636 Caminito Coors NW (505)899-9790

Bernalillo 1021 Venada Plaza Dr. (505)404-2277

Rio Rancho 2003 Southern Blvd SE (505)892-0215

Clovis 2005 N. Prince St. (575)762-7995

Roswell 2601 N. Main St. (575)622-5500

Espanola 628 N. Riverside Dr. (505)446-2300

Santa Fe 3060 Cerrillos Rd. (505)424-9726

Farmington 1861 N. Hutton Rd. (505)326-6203 Gallup 1820 E. Highway 66 (505)863-9217 Los Lunas 201 Desert Willow Rd. (505)994-0286

Goodwill Industries of New Mexico is on a mission to provide skills training, job development and social services to New Mexicans.

Goodwillit.org