Strategic Plan on a Page

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Long-Range Strategic Plan By 2017 we aim to: To ensure the long-term success of Goodwill Industries, Ontario Great Lakes and its mission as a social change agent, a long range strategic plan is set forth following a the organization transform and more than double its impact. This new plan is a ‘living’ vision, changing sharply focused eye to the future while setting targets to The plan expresses substantive leaps to strengthen mission, business, brand and engagement, people and workplace and environment.

+150% We aim to expand our workforce from 300 employees to 750 by 2017.

70,000 By 2017, our goal is to serve 70,000 job seekers annually.

Strengthen Mission.

Strengthen People and Workplace.

We create jobs, help people gain work in the community and integrate mission throughout every dimension of the organization

We build an inclusive culture of learning, respect, fun and accountability

Create 450 new jobs to 750

Value respect, teamwork and innovation and have fun working together… employee morale is 90%

Provide a robust employee development and family strengthening program to help individuals and families overcome barriers and achieve full potential • 100% of Goodwill employees have

Foster inclusion through pro-active hiring for ability, best practices related to recruiting and retaining persons with disabilities and giving a voice to all stakeholders

to training and supports • Graduate 30% of employees to better jobs annually Expand transitional and supported employment, co-ops, placements and other ‘earn-while-you-learn strategies’ to equal 30% or greater of total Goodwill jobs aimed at strengthening individuals for the workforce Serve 70,000 job seekers and learners annually • 30,000 people served face to face - 5,000 receive intensive services: case management, counselling, skills development, job placement, coaching, transitional employment - 25,000 receive basic (light touch) services: employment resource and job connection centres, workshops, job fairs • 3,600 trained/skills developed, return to school • 2,500 placed in jobs • 40,000 job seekers served virtually Collaborate and innovate to erase attitudinal, social and other barriers to inclusion and lead in poverty reduction and de-stigmatization

Strengthen and develop leadership and training and succession strategies advancing 70% of Goodwill supervisor or higher tier jobs internally Drive performance with enabling technology – 100% of employees are Recognize and develop employee potential through scholarships and awards - $25,000 awarded per annum


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