Parent & Family FY19 Newsletter

Welcome, Zag Family.

EN COUR AG E YOUR ZAG TO DO : DUE JUN E 1st WI TH THE FIR ST PAYMEN T DUE JULY 1st 2019 : 10-m onth Paym ent Plan Application Deadline

DUE JULY 17th 2019 :

New Student Health Form s

DUE AUG UST 2nd 2019 :

Phot o Subm issio n for Student ZAG CARD

DUE AUG UST 2nd 2019 :

Paym ent in Full Deadline for Fall Seme ster 2019

DUE AUG UST 16th 2019 :

Zag Into Action online cour se

DUE JAN UAR Y 2nd 202 0:

Paym ent in Full Deadline for Sprin g Seme ster 202 0

DUE AUG UST 2nd WI TH THE FIR ST PAYMEN T DUE SEP TEM BER 1st 2019 : 8-month Paym ent Plan Application Deadline

Calendar 2019-2020

What Steps Should Families Take?

AUG 23-25

Orientation Weekend

AUG 27

Classes Begin

SEPT 2

Labor Day (no class)

Register to attend Parent/Family Orientation.

OCT 4-6

Fall Family Weekend

OCT 21

Founder’s Day (no class)

NOV 27-29

Thanksgiving Break

While your student is immersed in Student Orientation, you will be attending the Parent and Family Orientation. This orientation is customized especially for you! We will walk you through all the uncertainties, questions and concerns that families often experience when dropping their student off for college. Your student does not need to register for New Student Orientation.

DEC 6

Classes End

DEC 10-13

Final Exams

DEC 15

Residence Halls Close for Christmas Break

JAN 14

Classes Begin

FEB 17

President’s Day (no class)

MAR 9-13

Spring Vacation

APR 10

Good Friday (no class)

APR 13

Easter Holiday (no class)

MAY 5-8

Final Exams

MAY 11

Residence Halls Close

Dear Gonzaga Families, Greetings from the Parent and Family Office! We hope you will come to see Gonzaga as a “home away from home” by offering you a full range of services and resources. We encourage you to play an active role in your soon-to-be Zag’s journey at Gonzaga University.

In this newsletter, we have compiled some of the most important topics for you as a new Zag family. You can stay connected to your student’s experience through the monthly e-newsletter, along with lots of other helpful information and updates at www.gonzaga.edu.parents.

I was the first in my family to go to college. My family didn’t know what to expect. They were apprehensive about my distance from home, how to pay for college, and they knew I would be challenged academically like I had never been before. When I left for college, they were as uneasy as I was about what would happen next. Today’s Gonzaga families will experience something different during Parent/Family Orientation. You will gain valuable information to support your Zag and resources to “guide from the side” for the next four years.

Also, don't miss the chance to attend our Parent & Family Orientation, August 23-25, 2019. You can register at https:// commerce.cashnet.com/GUPFO. Trust that the entire Gonzaga Community is dedicated to assisting with your family’s transition to Gonzaga University.

We look forward to meeting you in August and sharing this exciting milestone in your family’s life.

Amy Swank Director, Parent and Family Relations swank@gonzaga.edu @GonzagaFamilies

Step 1:

The one-time fee covers services for families during their time at GU. It includes membership in our Gonzaga Parent & Family Association/Experience and provides you with printed copies of Gonzaga’s parent and family publications, a monthly parent E-newsletter, and access to a variety of parent and family programs and resources during your student’s time at Gonzaga. This fee also offsets the cost of meals, staffing, meeting space, and printed materials provided to you during orientation.

Registration is required for Parent and Family Orientation. Some highlights of the weekend include: family information sessions, resource fair, campus tours, Presidential address with Q&A, optional BBQ lunch for families, and faculty reception.

Register by Aug 19th at www.Gonzaga.edu/parents.

Step 2: Encourage your student to check these sites often for important information about New Student Orientation:

ü Orientation website, www.gonzaga.edu/orientation ü Orientation blog, http://blogs.gonzaga.edu/orientation ü Individual Zagmail account ü How to Zag GUide:www.gonzaga.edu/zagguide ü Check out First Year Experience Programs Instagram @ZagFirstYear ü Gonzaga.edu/parents.

Step 3: Mark your calendar with the following dates:

ü Aug. 19 ü Aug. 23 ü Aug. 23 ü Aug. 24 ü Aug. 25 ü Aug. 25 ü Oct. 4-6

Registration Deadline for Orientation Parent and Family Orientation Check-In Parent and Family Opening Ceremonies Parent and Family Orientation Programming President’s Reception Families Say Goodbye Come back to GU for Family Weekend!

EN COUR AG E YOUR ZAG TO DO : DUE JUN E 1st WI TH THE FIR ST PAYMEN T DUE JULY 1st 2019 : 10-m onth Paym ent Plan Application Deadline

DUE JULY 17th 2019 :

New Student Health Form s

DUE AUG UST 2nd 2019 :

Phot o Subm issio n for Student ZAG CARD

DUE AUG UST 2nd 2019 :

Paym ent in Full Deadline for Fall Seme ster 2019

DUE AUG UST 16th 2019 :

Zag Into Action online cour se

DUE JAN UAR Y 2nd 202 0:

Paym ent in Full Deadline for Sprin g Seme ster 202 0

DUE AUG UST 2nd WI TH THE FIR ST PAYMEN T DUE SEP TEM BER 1st 2019 : 8-month Paym ent Plan Application Deadline

Calendar 2019-2020

What Steps Should Families Take?

AUG 23-25

Orientation Weekend

AUG 27

Classes Begin

SEPT 2

Labor Day (no class)

Register to attend Parent/Family Orientation.

OCT 4-6

Fall Family Weekend

OCT 21

Founder’s Day (no class)

NOV 27-29

Thanksgiving Break

While your student is immersed in Student Orientation, you will be attending the Parent and Family Orientation. This orientation is customized especially for you! We will walk you through all the uncertainties, questions and concerns that families often experience when dropping their student off for college. Your student does not need to register for New Student Orientation.

DEC 6

Classes End

DEC 10-13

Final Exams

DEC 15

Residence Halls Close for Christmas Break

JAN 14

Classes Begin

FEB 17

President’s Day (no class)

MAR 9-13

Spring Vacation

APR 10

Good Friday (no class)

APR 13

Easter Holiday (no class)

MAY 5-8

Final Exams

MAY 11

Residence Halls Close

Dear Gonzaga Families, Greetings from the Parent and Family Office! We hope you will come to see Gonzaga as a “home away from home” by offering you a full range of services and resources. We encourage you to play an active role in your soon-to-be Zag’s journey at Gonzaga University.

In this newsletter, we have compiled some of the most important topics for you as a new Zag family. You can stay connected to your student’s experience through the monthly e-newsletter, along with lots of other helpful information and updates at www.gonzaga.edu.parents.

I was the first in my family to go to college. My family didn’t know what to expect. They were apprehensive about my distance from home, how to pay for college, and they knew I would be challenged academically like I had never been before. When I left for college, they were as uneasy as I was about what would happen next. Today’s Gonzaga families will experience something different during Parent/Family Orientation. You will gain valuable information to support your Zag and resources to “guide from the side” for the next four years.

Also, don't miss the chance to attend our Parent & Family Orientation, August 23-25, 2019. You can register at https:// commerce.cashnet.com/GUPFO. Trust that the entire Gonzaga Community is dedicated to assisting with your family’s transition to Gonzaga University.

We look forward to meeting you in August and sharing this exciting milestone in your family’s life.

Amy Swank Director, Parent and Family Relations swank@gonzaga.edu @GonzagaFamilies

Step 1:

The one-time fee covers services for families during their time at GU. It includes membership in our Gonzaga Parent & Family Association/Experience and provides you with printed copies of Gonzaga’s parent and family publications, a monthly parent E-newsletter, and access to a variety of parent and family programs and resources during your student’s time at Gonzaga. This fee also offsets the cost of meals, staffing, meeting space, and printed materials provided to you during orientation.

Registration is required for Parent and Family Orientation. Some highlights of the weekend include: family information sessions, resource fair, campus tours, Presidential address with Q&A, optional BBQ lunch for families, and faculty reception.

Register by Aug 19th at www.Gonzaga.edu/parents.

Step 2: Encourage your student to check these sites often for important information about New Student Orientation:

ü Orientation website, www.gonzaga.edu/orientation ü Orientation blog, http://blogs.gonzaga.edu/orientation ü Individual Zagmail account ü How to Zag GUide:www.gonzaga.edu/zagguide ü Check out First Year Experience Programs Instagram @ZagFirstYear ü Gonzaga.edu/parents.

Step 3: Mark your calendar with the following dates:

ü Aug. 19 ü Aug. 23 ü Aug. 23 ü Aug. 24 ü Aug. 25 ü Aug. 25 ü Oct. 4-6

Registration Deadline for Orientation Parent and Family Orientation Check-In Parent and Family Opening Ceremonies Parent and Family Orientation Programming President’s Reception Families Say Goodbye Come back to GU for Family Weekend!

2019-20 Meal Plans: Resident Meal Plans:

ü Platinum:

provides unlimited entrance into the dining halls and $500 Bulldog Bucks

The Essentials

Includes 9 guest meals (swipes) per semester

ü Gold 16:

ZAGCARD, Meal Plans and Bulldog Bucks

provides 16 meals (swipes) in the dining halls per week and $550 Bulldog Bucks

The ZAGCARD identifies your student as a member of the Gonzaga community. Not only is the card needed to access meal plans and Bulldog Bucks it is also used to enter residence halls, the fitness center, athletic events and other secured areas on campus. Your student should keep their ZAGCARD with them at all times and never share it with others. For new incoming students, the deadline to submit a photo is August 2nd. Visit www.gonzaga.edu/zagcard, click on the Submit Your Photo link for photo requirements and upload instructions.

When students pick up their ZAGCARD during orientation they must present an original (not picture or photo copy), valid (not temporary, expired or voided), government issued photo ID such as a driver’s license, driver’s permit, state ID, passport or military ID.

Meal Plan Glossary:

If a government ID is not available we will accept original birth certificate, social security card and a piece of mail sent to the student at the address on file with the university. All three documents must be presented.

Technology-focused dining hall with a dine-in or take-out option

1887 at Cataldo

COG

Meal Plans All freshmen and sophomores living on campus are required to purchase a meal plan and can be selected when they sign up for housing. When choosing a plan, take into consideration your students class schedule and eating habits. If a meal plan is not selected, the plan will default to Platinum. The meal plan selected for the fall semester will default for spring unless it is changed. Students have the opportunity to change their meal plan until Friday, the last day of the first week of class, at 5:00 pm.

For any questions or more information, visit www.ZagDining.com As your student becomes an upperclassman, they will still have the opportunity to be part of a resident dining meal plan. Any of the meal plans mentioned (White 175 - Platinum) can be purchased for your student if that plan fits your students eating habits and class schedule.

However, as students become upperclassmen, their schedules and eating habits may change. For that reason, community meal plans are also offered. These plans offer flexibility for your student to have a healthy and convenient meal. These plans can be purchased at any time throughout the semester and the meal swipes never expire. For any questions or more information, visit www.ZagDining.com

All-You-Care-To-Eat dining hall located in the Hemmingson Center

Includes 5 additional guest meals (swipes) per semester

ü Silver 12:

provides 12 meals (swipes) in the dining halls per week and $700 Bulldog Bucks Includes 5 additional guest meals (swipes) per semester

ü Blue 225:

provides 225 meals (swipes) in the dining halls during the semester and $600 Bulldog Bucks Allows the student to swipe for guest(s); will deduct from available meal balance

ü White 175:

provides 175 meals (swipes) in the dining halls during the semester and $800 Bulldog Bucks Allows the student to swipe for guest(s); will deduct from available meal balance *Per week meal count resets before breakfast on Friday, unused meals do not roll over to the following week. At the end of the semester Bulldog Bucks roll over, unused meals do not.

Community Meal Plans:

ü Loyalty:

ü Augusta:

ü Nora:

ü Sinto:

provides 110 meals (swipes) in the dining halls. To be used at any time throughout the school year. provides 80 meals (swipes) in the dining halls. To be used at any time throughout the school year.

provides 50 meals (swipes) in the dining halls. To be used at any time throughout the school year. provides 30 meals (swipes) in the dining halls. To be used at any time throughout the school year.

Bulldog Bucks Stored value account, available funds can be spent on campus and at participating offcampus locations.

Late Night Planned activities in the COG with a specialized menu on Friday and Saturday nights.

Swipe The act of swiping the ZAGCARD to enter a dining hall. 1 swipe = 1 meal

Zag Dining The University dining team, managed by Sodexo

Bulldog Bucks Bulldog Bucks is a stored value account managed by the University and included with all resident dining meal plans.

Bulldog Bucks included with meal plans are intended to supplement the plan and last the entire semester. The account is free, cannot be overdrawn and simplifies campus living by using the ZAGCARD to make a purchase. Bulldog Bucks can be spent on campus at all Zag Dining locations, the Zag Shop (Bookstore) as well as multiple departments.

There are 11 Zag Dining locations on campus where your student can use their Bulldog Bucks.

There are a variety of different style restaurants on campus, everything from sub-sandwiches

to mexican food to pizza and much more! There are multiple coffee shops on campus, including 2 Starbucks, and a convenience store called The Marketplace, where your student can grab quick snacks or items to stock their dorm. In addition, there are select locations off campus where Bulldog Bucks are accepted. Available Bulldog Bucks roll over from semester to semester and year to year as long as the student is enrolled. Visit www. gonzaga.edu/zagcard to learn more about Bulldog Bucks, how to make a deposit and to view a list of participating locations.

Anyone can make a deposit to Bulldog Bucks, all they need is your students GUID number! Visit www.gonzaga.edu/bulldogbucks

2019-20 Meal Plans: Resident Meal Plans:

ü Platinum:

provides unlimited entrance into the dining halls and $500 Bulldog Bucks

The Essentials

Includes 9 guest meals (swipes) per semester

ü Gold 16:

ZAGCARD, Meal Plans and Bulldog Bucks

provides 16 meals (swipes) in the dining halls per week and $550 Bulldog Bucks

The ZAGCARD identifies your student as a member of the Gonzaga community. Not only is the card needed to access meal plans and Bulldog Bucks it is also used to enter residence halls, the fitness center, athletic events and other secured areas on campus. Your student should keep their ZAGCARD with them at all times and never share it with others. For new incoming students, the deadline to submit a photo is August 2nd. Visit www.gonzaga.edu/zagcard, click on the Submit Your Photo link for photo requirements and upload instructions.

When students pick up their ZAGCARD during orientation they must present an original (not picture or photo copy), valid (not temporary, expired or voided), government issued photo ID such as a driver’s license, driver’s permit, state ID, passport or military ID.

Meal Plan Glossary:

If a government ID is not available we will accept original birth certificate, social security card and a piece of mail sent to the student at the address on file with the university. All three documents must be presented.

Technology-focused dining hall with a dine-in or take-out option

1887 at Cataldo

COG

Meal Plans All freshmen and sophomores living on campus are required to purchase a meal plan and can be selected when they sign up for housing. When choosing a plan, take into consideration your students class schedule and eating habits. If a meal plan is not selected, the plan will default to Platinum. The meal plan selected for the fall semester will default for spring unless it is changed. Students have the opportunity to change their meal plan until Friday, the last day of the first week of class, at 5:00 pm.

For any questions or more information, visit www.ZagDining.com As your student becomes an upperclassman, they will still have the opportunity to be part of a resident dining meal plan. Any of the meal plans mentioned (White 175 - Platinum) can be purchased for your student if that plan fits your students eating habits and class schedule.

However, as students become upperclassmen, their schedules and eating habits may change. For that reason, community meal plans are also offered. These plans offer flexibility for your student to have a healthy and convenient meal. These plans can be purchased at any time throughout the semester and the meal swipes never expire. For any questions or more information, visit www.ZagDining.com

All-You-Care-To-Eat dining hall located in the Hemmingson Center

Includes 5 additional guest meals (swipes) per semester

ü Silver 12:

provides 12 meals (swipes) in the dining halls per week and $700 Bulldog Bucks Includes 5 additional guest meals (swipes) per semester

ü Blue 225:

provides 225 meals (swipes) in the dining halls during the semester and $600 Bulldog Bucks Allows the student to swipe for guest(s); will deduct from available meal balance

ü White 175:

provides 175 meals (swipes) in the dining halls during the semester and $800 Bulldog Bucks Allows the student to swipe for guest(s); will deduct from available meal balance *Per week meal count resets before breakfast on Friday, unused meals do not roll over to the following week. At the end of the semester Bulldog Bucks roll over, unused meals do not.

Community Meal Plans:

ü Loyalty:

ü Augusta:

ü Nora:

ü Sinto:

provides 110 meals (swipes) in the dining halls. To be used at any time throughout the school year. provides 80 meals (swipes) in the dining halls. To be used at any time throughout the school year.

provides 50 meals (swipes) in the dining halls. To be used at any time throughout the school year. provides 30 meals (swipes) in the dining halls. To be used at any time throughout the school year.

Bulldog Bucks Stored value account, available funds can be spent on campus and at participating offcampus locations.

Late Night Planned activities in the COG with a specialized menu on Friday and Saturday nights.

Swipe The act of swiping the ZAGCARD to enter a dining hall. 1 swipe = 1 meal

Zag Dining The University dining team, managed by Sodexo

Bulldog Bucks Bulldog Bucks is a stored value account managed by the University and included with all resident dining meal plans.

Bulldog Bucks included with meal plans are intended to supplement the plan and last the entire semester. The account is free, cannot be overdrawn and simplifies campus living by using the ZAGCARD to make a purchase. Bulldog Bucks can be spent on campus at all Zag Dining locations, the Zag Shop (Bookstore) as well as multiple departments.

There are 11 Zag Dining locations on campus where your student can use their Bulldog Bucks.

There are a variety of different style restaurants on campus, everything from sub-sandwiches

to mexican food to pizza and much more! There are multiple coffee shops on campus, including 2 Starbucks, and a convenience store called The Marketplace, where your student can grab quick snacks or items to stock their dorm. In addition, there are select locations off campus where Bulldog Bucks are accepted. Available Bulldog Bucks roll over from semester to semester and year to year as long as the student is enrolled. Visit www. gonzaga.edu/zagcard to learn more about Bulldog Bucks, how to make a deposit and to view a list of participating locations.

Anyone can make a deposit to Bulldog Bucks, all they need is your students GUID number! Visit www.gonzaga.edu/bulldogbucks

To Do :

re se rv e a mailboxdu: /

Mail Services

ht tp s://w ww .gonz ag a.e abou t/o ffice-s ervices / mail-se rvice s

Location: Boone Avenue Retail Center

ing St uden ts may st art se nd g thing s to camp us st artin Augu st 1s t:

Phone: (509) 313-5697 E-Mail: mailservices@gonzaga.edu Web: www.gonzaga.edu/mail Gonzaga Mail Services is located on the south side of the BARC (817 E DeSmet Avenue). Students may receive and send packages/mail via USPS, FEDEX, and UPS. Mail Services provides most services a US Postal sub-station does, with the exception of Registered Mail and Money Orders. We offer certified, insured, priority mail, express mail, first class and international. Mail Services also has stamps, padded envelopes, poster tubes and packing materials for sale. Students must pick up mail and packages at this location as there are no deliveries to residence halls or apartments.

There are virtual mailboxes and secure lockers for distribution of mail/packages. Students will receive an email from Mail Services letting them know that they have mail. An email from the shipper saying the package has arrived does not necessarily mean we have received it yet. Students must have their ZAGCARD to pick-up mail/packages. We let students and families borrow hand carts for multiple packages, oversize and heavy loads. We have a large area for students to pick up their packages/mail and two large windows with two side doors for access into the parking garage. Mail Services is capable of receiving large items, such as mini-fridges, futons etc. and is a secure building.

Mail Services regular hours of operation are Monday through Friday, 8 a.m. – 5 p.m. Mail Services is closed on weekends and university observed holidays. Mail Services will be open during Orientation Weekend on Friday, August 23rd from 8 a.m. – 5 p.m. and Saturday, August 24th from 8 a.m. – 11 p.m.

Outgoing mail is picked up in Mail Services at 2:15 p.m. daily. Mail Services accepts Bulldog Bucks, cash, checks, and debit/credit cards with the exception of Discover and American Express.

All students must have an MSC in order to receive mail on campus. We do not allow the sharing of mailboxes due to security reasons.

Please have all incoming mail addressed as follows:

of students agree orientation helped them understand what is expected academically

80% of students agree orientation helped them to understand what is expected socially

91% of students agree orientation made them feel welcomed at Gonzaga

Ways families can transform their role from a high school to a collegiate family:

New Student Orientation and First Year Experience Program’s main purpose is to provide an introduction, connection to services and resources, and support of your Zag’s transition to Gonzaga University. Your Zag will be thinking about the anticipated transition of starting college, leaving familiar routines, and learning about whom they are, as a citizen of the world over the summer. Remind them that they will start to develop relationships with faculty, friendships with other new students and love of the Gonzaga community during New Student Orientation.

During New Student Orientation, your Zag will hear similar messages that you will hear during Parent and Family Orientation.

New Student Orientation will provide your student with the information and resources necessary for a successful start to the academic year all guided by their peers.

Your Zag will receive a copy of the How to Zag, which is their workbook for the entire summer. The How to Zag is a workbook that is broken out by monthly sections with to-dos, information on resources and reflection questions for your Zag to journal about their transition to Gonzaga. Reflection is part of the Ignatian way of teaching and learning your Zag will experience as a part of life at a Jesuit, Catholic institution. Please guide from the side by having your Zag go through the to-dos and reflect in the workbook.

All the best, Kelly Alvarado-Young, M.A. Director, First Year Experience Programs

502 E Boone Ave Spokane, WA 99258

Gonzaga University Orientation Benchmarking Survey

88%

I want to extend a warm welcome to you, your family, and especially your student as you all embark on an exciting time.

My name is Kelly Alvarado-Young. I am the Director of First Year Experience Programs.

Student Name Gonzaga University MSC # (assigned number)

FALL 2017

Family Homework

First Year Experience Programs

Begin to manage emotions to the changes happening with your student early. Talk about saying goodbye and how you are feeling before you leave them at their new home. Don’t wait until you drive away to discuss those emotions.

Start making plans to adjust to the “new family” norms, routines, and involvement. In many ways, your role will go from an everyday manager to an advisor (for some long-distance advisor).

Understand that your college student will grow the most in their first year academically, culturally, emotionally, financially, intellectually, and socially.

Promote problem-solving independence by asking questions on how they may solve this problem on their own – what resources are available to them on campus to solve the problem?

Reflect on your own goals, dreams, purpose and what whays you might choose to use this new time in your life.

Topics covered over the summer and during New Student Orientation ü

Conversations on healthy relationships, bystander intervention, mental/emotional well-being and alcohol and other drugs

ü

Meeting with their academic advisor

ü

Welcome to the Spokane community

ü

Overview of the career development process

ü

New Student Orientation campus traditions

ü

IGNITE Series featuring speakers on academics, involvement, diversity, and Jesuit, Catholic heritage

To Do :

re se rv e a mailboxdu: /

Mail Services

ht tp s://w ww .gonz ag a.e abou t/o ffice-s ervices / mail-se rvice s

Location: Boone Avenue Retail Center

ing St uden ts may st art se nd g thing s to camp us st artin Augu st 1s t:

Phone: (509) 313-5697 E-Mail: mailservices@gonzaga.edu Web: www.gonzaga.edu/mail Gonzaga Mail Services is located on the south side of the BARC (817 E DeSmet Avenue). Students may receive and send packages/mail via USPS, FEDEX, and UPS. Mail Services provides most services a US Postal sub-station does, with the exception of Registered Mail and Money Orders. We offer certified, insured, priority mail, express mail, first class and international. Mail Services also has stamps, padded envelopes, poster tubes and packing materials for sale. Students must pick up mail and packages at this location as there are no deliveries to residence halls or apartments.

There are virtual mailboxes and secure lockers for distribution of mail/packages. Students will receive an email from Mail Services letting them know that they have mail. An email from the shipper saying the package has arrived does not necessarily mean we have received it yet. Students must have their ZAGCARD to pick-up mail/packages. We let students and families borrow hand carts for multiple packages, oversize and heavy loads. We have a large area for students to pick up their packages/mail and two large windows with two side doors for access into the parking garage. Mail Services is capable of receiving large items, such as mini-fridges, futons etc. and is a secure building.

Mail Services regular hours of operation are Monday through Friday, 8 a.m. – 5 p.m. Mail Services is closed on weekends and university observed holidays. Mail Services will be open during Orientation Weekend on Friday, August 23rd from 8 a.m. – 5 p.m. and Saturday, August 24th from 8 a.m. – 11 p.m.

Outgoing mail is picked up in Mail Services at 2:15 p.m. daily. Mail Services accepts Bulldog Bucks, cash, checks, and debit/credit cards with the exception of Discover and American Express.

All students must have an MSC in order to receive mail on campus. We do not allow the sharing of mailboxes due to security reasons.

Please have all incoming mail addressed as follows:

of students agree orientation helped them understand what is expected academically

80% of students agree orientation helped them to understand what is expected socially

91% of students agree orientation made them feel welcomed at Gonzaga

Ways families can transform their role from a high school to a collegiate family:

New Student Orientation and First Year Experience Program’s main purpose is to provide an introduction, connection to services and resources, and support of your Zag’s transition to Gonzaga University. Your Zag will be thinking about the anticipated transition of starting college, leaving familiar routines, and learning about whom they are, as a citizen of the world over the summer. Remind them that they will start to develop relationships with faculty, friendships with other new students and love of the Gonzaga community during New Student Orientation.

During New Student Orientation, your Zag will hear similar messages that you will hear during Parent and Family Orientation.

New Student Orientation will provide your student with the information and resources necessary for a successful start to the academic year all guided by their peers.

Your Zag will receive a copy of the How to Zag, which is their workbook for the entire summer. The How to Zag is a workbook that is broken out by monthly sections with to-dos, information on resources and reflection questions for your Zag to journal about their transition to Gonzaga. Reflection is part of the Ignatian way of teaching and learning your Zag will experience as a part of life at a Jesuit, Catholic institution. Please guide from the side by having your Zag go through the to-dos and reflect in the workbook.

All the best, Kelly Alvarado-Young, M.A. Director, First Year Experience Programs

502 E Boone Ave Spokane, WA 99258

Gonzaga University Orientation Benchmarking Survey

88%

I want to extend a warm welcome to you, your family, and especially your student as you all embark on an exciting time.

My name is Kelly Alvarado-Young. I am the Director of First Year Experience Programs.

Student Name Gonzaga University MSC # (assigned number)

FALL 2017

Family Homework

First Year Experience Programs

Begin to manage emotions to the changes happening with your student early. Talk about saying goodbye and how you are feeling before you leave them at their new home. Don’t wait until you drive away to discuss those emotions.

Start making plans to adjust to the “new family” norms, routines, and involvement. In many ways, your role will go from an everyday manager to an advisor (for some long-distance advisor).

Understand that your college student will grow the most in their first year academically, culturally, emotionally, financially, intellectually, and socially.

Promote problem-solving independence by asking questions on how they may solve this problem on their own – what resources are available to them on campus to solve the problem?

Reflect on your own goals, dreams, purpose and what whays you might choose to use this new time in your life.

Topics covered over the summer and during New Student Orientation ü

Conversations on healthy relationships, bystander intervention, mental/emotional well-being and alcohol and other drugs

ü

Meeting with their academic advisor

ü

Welcome to the Spokane community

ü

Overview of the career development process

ü

New Student Orientation campus traditions

ü

IGNITE Series featuring speakers on academics, involvement, diversity, and Jesuit, Catholic heritage

Center for Student Academic Success Congratulations families!

The Center for Student Academic Success is an all-inclusive, one-stop shop offering programs that are designed to empower Gonzaga students to become active and independent learners in their own academic success.

The Center includes three distinct, but integrated departments: Academic Advising & Course Enrollment (AACE) Professional advisors from AACE have been busy preparing for the arrival of your Zag this fall, which includes the creation of their first semester schedule.

Your student should have completed the Academic Interest Survey by now, which tells us what they want to study as a Gonzaga student. Based on your student’s input, as well as our knowledge of Gonzaga’s degree and program requirements, we will enroll your students in a first-semester schedule that puts them on track to graduate on time. Communication and interaction with AACE advisors may be your student’s first opportunity to self-advocate and begin learning how to navigate college on their own. If they have a question about their schedule, or our office, encourage your student to contact us. To learn more about AACE, visit us online at www.gonzaga.edu/aaa

Learning Strategies Management (LSM) This division includes The Learning Studio where peer Learning Assistants provide one-on-one learning support through course and discipline specific tutoring.

Students may also seek help to fine-tune study skills, learn how to become an effective time manager, and manage the stress and anxiety associated with college transition through workshops, group and individual meetings. To get a jump start to a successful first semester, visit www.gonzaga.edu/learningstrategies to sign up for a tutoring or academic coaching session.

Every Gonzaga student, regardless of how well prepared they are for college, will benefit from utilizing the academic resources provided by fourteen experienced professional staff and 30 peer Learning Assistants who work in the Center for Student Academic Success. This experienced team stands ready to support your student.

Disability Access Office (DA) If your student has a documented disability for which an accommodation is necessary, please direct your student to contact the professionals in Disability Access. The process for establishing disability accommodation in college is different from the experience you may have had while your student was in high school. At Gonzaga, your student must take the lead and engage in the interactive process with the professionals in Disability Access. This is an important step to determine the most appropriate accommodation plan designed to support your student in their access...and success! For more information, please find DA online at www.gonzaga.edu/ disabilityaccess.

Hotel Partner – The Davenport Hotel Collection is the exclusive hotel partner of Parent and Family Relations. With four beautiful hotels to choose from, they are sure to make your visits to Spokane special!

ü Required New Student Health Clearance Process

All students are required to complete the New Student Health Clearance process in the secure online portal by July 17th. This must be completed by the student. Parents may assist as needed, but should not complete this process for their student.

All new students have been sent an email to their Zagmail email address with the log-in information to the online health portal. The Health Clearance includes a mandatory immunization requirement, submission of insurance information, and the completion of various online health forms.

Bank Partner – U.S. Bank is the premier banking partner for Gonzaga students. Being the only bank on campus, there are three U.S. Bank ATMs for your convenience.

Center for Student Academic Success Congratulations families!

The Center for Student Academic Success is an all-inclusive, one-stop shop offering programs that are designed to empower Gonzaga students to become active and independent learners in their own academic success.

The Center includes three distinct, but integrated departments: Academic Advising & Course Enrollment (AACE) Professional advisors from AACE have been busy preparing for the arrival of your Zag this fall, which includes the creation of their first semester schedule.

Your student should have completed the Academic Interest Survey by now, which tells us what they want to study as a Gonzaga student. Based on your student’s input, as well as our knowledge of Gonzaga’s degree and program requirements, we will enroll your students in a first-semester schedule that puts them on track to graduate on time. Communication and interaction with AACE advisors may be your student’s first opportunity to self-advocate and begin learning how to navigate college on their own. If they have a question about their schedule, or our office, encourage your student to contact us. To learn more about AACE, visit us online at www.gonzaga.edu/aaa

Learning Strategies Management (LSM) This division includes The Learning Studio where peer Learning Assistants provide one-on-one learning support through course and discipline specific tutoring.

Students may also seek help to fine-tune study skills, learn how to become an effective time manager, and manage the stress and anxiety associated with college transition through workshops, group and individual meetings. To get a jump start to a successful first semester, visit www.gonzaga.edu/learningstrategies to sign up for a tutoring or academic coaching session.

Every Gonzaga student, regardless of how well prepared they are for college, will benefit from utilizing the academic resources provided by fourteen experienced professional staff and 30 peer Learning Assistants who work in the Center for Student Academic Success. This experienced team stands ready to support your student.

Disability Access Office (DA) If your student has a documented disability for which an accommodation is necessary, please direct your student to contact the professionals in Disability Access. The process for establishing disability accommodation in college is different from the experience you may have had while your student was in high school. At Gonzaga, your student must take the lead and engage in the interactive process with the professionals in Disability Access. This is an important step to determine the most appropriate accommodation plan designed to support your student in their access...and success! For more information, please find DA online at www.gonzaga.edu/ disabilityaccess.

Hotel Partner – The Davenport Hotel Collection is the exclusive hotel partner of Parent and Family Relations. With four beautiful hotels to choose from, they are sure to make your visits to Spokane special!

ü Required New Student Health Clearance Process

All students are required to complete the New Student Health Clearance process in the secure online portal by July 17th. This must be completed by the student. Parents may assist as needed, but should not complete this process for their student.

All new students have been sent an email to their Zagmail email address with the log-in information to the online health portal. The Health Clearance includes a mandatory immunization requirement, submission of insurance information, and the completion of various online health forms.

Bank Partner – U.S. Bank is the premier banking partner for Gonzaga students. Being the only bank on campus, there are three U.S. Bank ATMs for your convenience.

To Do :

Wait an d op e n you r a ccoun t on camp u s at U.S. Ban k

Housing & Residence Life Living on campus is a HUGE part of the Gonzaga experience. In Housing and Residence Life, we create safe, inclusive, and dynamic communities that empower students’ holistic development through social engagement and experiential learning. We believe this happens through community events, and relationships with each other and the residence life staff.

Housing Office Communication The Housing Office typically uses email to provide more specifics. Encourage your student to actively monitor their Zagmail account.

Room & Roommate Assignments In June, the Housing and Residence Life Office will send your Zag details on how they can log into ZagLiving and select who they would like to live with as well as where they would like to reside their first year on campus. Students will have the opportunity to search available spaces and select the one that best fits what they are looking for. Useful information regarding their transition to GU will be included in that email.

Early to mid-August, students will be informed of their specific room assignment, as well as contact information for their roommate(s) if they did not select a space during their time window. Zags that do not select a space will be assigned by the Housing and Residence Life Office utilizing our roommate matching system.

ü Roommates Encourage your student to coordinate with their roommate so you do not bring duplicate items that are OK to share.

ü Storage There is limited space in your rooms. Bring only the necessities to make packing at the end of the year much easier. Decide, for instance, whether you will really ride your bicycle frequently or only a couple of times when the weather is nice. Also, there is no on-campus storage for students’ belongings over the summer.

ü Laundry Free residence hall laundry rooms are

available with both washers and dryers. Just bring your own detergent and laundry supplies.

ü Kitchens Some halls have “kitchenettes” that can be used by residents. Some cookware is provided for community use, however, serving and beverage ware is not provided.

ü Bunk & Loft Kits Most beds can be bunked.

Residence Life staff will have the pins necessary, if you wish to bunk. If you want to loft your bed so the space under it is empty, you need to reserve a loft kit. Kits are limited. Learn more https://www.gonzaga.edu/about/ offices-services/plant-construction-services/loft-kitsbunked-raised-beds

1. There will be a streamlined account opening during Orientation weekend. It will only take 5 minutes!

2. U.S. Bank is the only bank on-campus.

U.S. Bank Account Open your Student’s U.S. Bank Account at Gonzaga Here are the top 5 reasons to wait to open a bank account until you reach campus >>>

3. Your student’s bank account will be managed by the Gonzaga Branch, which can handle special situations that might arise.

4. Your student will receive a promotional gift at account opening.

5. There are 3 U.S. Bank ATMs on campus.

If you have questions about the U.S. Bank at Gonzaga and the services available, contact: Gonzaga University Branch, Hemmingson Center (509) 325-7027

To Do :

Wait an d op e n you r a ccoun t on camp u s at U.S. Ban k

Housing & Residence Life Living on campus is a HUGE part of the Gonzaga experience. In Housing and Residence Life, we create safe, inclusive, and dynamic communities that empower students’ holistic development through social engagement and experiential learning. We believe this happens through community events, and relationships with each other and the residence life staff.

Housing Office Communication The Housing Office typically uses email to provide more specifics. Encourage your student to actively monitor their Zagmail account.

Room & Roommate Assignments In June, the Housing and Residence Life Office will send your Zag details on how they can log into ZagLiving and select who they would like to live with as well as where they would like to reside their first year on campus. Students will have the opportunity to search available spaces and select the one that best fits what they are looking for. Useful information regarding their transition to GU will be included in that email.

Early to mid-August, students will be informed of their specific room assignment, as well as contact information for their roommate(s) if they did not select a space during their time window. Zags that do not select a space will be assigned by the Housing and Residence Life Office utilizing our roommate matching system.

ü Roommates Encourage your student to coordinate with their roommate so you do not bring duplicate items that are OK to share.

ü Storage There is limited space in your rooms. Bring only the necessities to make packing at the end of the year much easier. Decide, for instance, whether you will really ride your bicycle frequently or only a couple of times when the weather is nice. Also, there is no on-campus storage for students’ belongings over the summer.

ü Laundry Free residence hall laundry rooms are

available with both washers and dryers. Just bring your own detergent and laundry supplies.

ü Kitchens Some halls have “kitchenettes” that can be used by residents. Some cookware is provided for community use, however, serving and beverage ware is not provided.

ü Bunk & Loft Kits Most beds can be bunked.

Residence Life staff will have the pins necessary, if you wish to bunk. If you want to loft your bed so the space under it is empty, you need to reserve a loft kit. Kits are limited. Learn more https://www.gonzaga.edu/about/ offices-services/plant-construction-services/loft-kitsbunked-raised-beds

1. There will be a streamlined account opening during Orientation weekend. It will only take 5 minutes!

2. U.S. Bank is the only bank on-campus.

U.S. Bank Account Open your Student’s U.S. Bank Account at Gonzaga Here are the top 5 reasons to wait to open a bank account until you reach campus >>>

3. Your student’s bank account will be managed by the Gonzaga Branch, which can handle special situations that might arise.

4. Your student will receive a promotional gift at account opening.

5. There are 3 U.S. Bank ATMs on campus.

If you have questions about the U.S. Bank at Gonzaga and the services available, contact: Gonzaga University Branch, Hemmingson Center (509) 325-7027

Parent & Family Relations 502 E. Boone Ave. Spokane, WA 99258-2464 Phone: 509.313.4154

Save the Dates >>> Student Accounts Information How to Pay the Bill Each student attending Gonzaga University assumes responsibility for payment of all university-related expenses not covered by financial aid awarded by the university. Financial responsibility includes meeting payment deadlines, fulfilling loan or grant requirements, and addressing outstanding balances.

The Student Accounts Office utilizes an Online Only billing process. Students are notified, by email, with a link to Zagweb and then to CASHNet where the bill can be viewed, printed and/or paid. Email is an official means of communication at Gonzaga University, and students have the responsibility of accessing and reading their Zagmail email messages in a timely fashion. Please have your student add you as an authorized payer on their Zagweb account so that you may receive the email notifications when new statements are prepared and payment is due.

Contact Information Fax: (509) 313-6399 Phone: (509) 313-6812 E-Mail: studentaccounts@gonzaga.edu Web: www.gonzaga.edu/studentaccounts

Family Orientation August 23 - 25 Family Weekend October 4 - 6

Instructions to Add an Authorized Payer 1. Students login to Zagweb with their GU ID and PIN 2. Click on “Electronic Billing, Payment, Deposits, and eRefund” link 3. Click on “Enter CASHNet” 4. Look for the box labeled “Parent PINs” 5. Click on the “Add New” link in the “Parent PINs” box.

6. Create a “Parent PIN/Username” for your authorized payer and complete all of the contact information for that person.

7. Click “OK” to create the account. The temporary password will be system generated and emailed directly to the authorized payer.