Thank you for choosing Go Glass as your Glass Design Partner. We are thrilled to have you on board. Get ready for a top notch hassle free experience – we’ve got your back every step of the way.
Our expert team is here to ensure everything runs smoothly, so you can focus on the big picture while we take care of the rest.
Meet the Team
Thank you so much for choosing Go Glass to be part of your project. Since 1978, we’ve been dedicated to transforming spaces and bringing creative, bespoke glass solutions to life for customers across the UK.
As the business owners, we are incredibly proud of the care and craftsmanship that goes into every piece we create. Our mission is simple: to deliver exceptional glass products, combining traditional skills with innovative design and a focus on sustainability.
Whether you’ve chosen us for a statement feature, a practical solution, or something totally unique, we’re here to help make your vision a reality. Your satisfaction means everything to us, and I hope you love your new Go Glass product as much as we enjoyed creating it for you.
If you have any questions or would like advice on getting the best from your glass, please don’t hesitate to reach out—we’re always here to help.
Thank you again for trusting Go Glass. I can’t wait to see how your new glass addition transforms your space!
With best wishes,
Tracy, Clive and Emma
What happens next?
Get ready ! Here’s what’s coming up next – it’s all systems go!
DESIGN
Led by on of the UK’s leading designers Clive Sparkes, the team will design and spec your order, checking all details for you.
PRODUCTION
Your order will go into production in our own Design and Production centre, where our experienced craftsmen create your bespoke product.
QUALITY
Your order has to pass several quality checks before we are happy with it.
DISPATCH
Our very cool Production Manager Dave will be in touch with you to arrange a convenient delivery of your order.
Please take a moment to watch our Next Steps Video
How will my glass arrive?
Your order will be delivered either in our own vehicles or by Courier
FREQUENTY ASKED QUESTIONS
Your order will be delivered either in our own vehicles or by Courier
Q: When will my bespoke glass be ready, and how will I receive it?
A: Every order is made to measure, so lead times can vary. Our sales team will confirm the estimated completion date when you place your order. Once ready, we’ll notify you to arrange collection from our workshop.
Q: Will someone need to be on-site to receive and sign for the delivery?
A: Yes, someone must be present to sign for the delivery. This ensures the glass is received in good condition and handled correctly on arrival.
Q: How should I prepare the site for delivery and installation of the glass?
A: Please make sure there’s a safe, sheltered area to store the glass. Hard surfaces should be protected with padding to avoid damage. Clear access is essential for safe handling delivery.
Q: Is the glass insured during transit, and what should I do if it arrives damaged?
A: All glass is fully insured in transit and carefully checked before dispatch. On the infrequent occasion, if you notice any damage, inform the delivery driver straight away. For pallet deliveries, unpack and inspect the glass immediately and report any issues within 24 hours.
Q: Will your team be installing the glass, or do I need to arrange this separately?
A: We don’t currently offer installation. Most customers work with a trusted local contractor or installer.
Q: Can I change the delivery date or address if my project schedule changes?
A: Yes, contact our team as soon as possible. We’ll do our best to accommodate any changes to your delivery date or location.
THANK YOU
You’ve already created something brilliant with us – why stop there?
We loved working with you to bring your vision to life, and if you’re thinking about another project, we’re ready when you are. Whether it’s a new space, a fresh design idea, or just that spark of inspiration, we’re here to help make it happen again –beautifully, affordably, and without the usual hassle.
From bespoke glass and mirror features to architectural systems and etched artwork, we specialise in pushing creative boundaries without stretching your budget. As a family business with a legacy dating back to 1978 (yes, one of our Great Grandfathers sculpted part of Trafalgar Square!), we bring both craftsmanship and innovation to every piece.
So if you’re planning a new design or just exploring ideas, let’s chat. You already know what we can do –now imagine what’s next.
Let’s create something remarkable – again.
“One of our Great Grandfathers carved the iconic Nelson in Trafalgar Square. Creativity runs in our DNA”