GOCO Hospitality - Short Profile 2023

WELLNESS MEETS WANDERLUST

ABOUT GOCO

GOCO Hospitality is a world-leading spa and wellness consulting, development and management company that specialises in the development and management of wellness communities, wellness resorts, resort spas, urban spas and lifestyle centers. GOCO Hospitality has completed over 400 projects worth more than US $4.5bn across 42 countries and 5 continents. GOCO Hospitality is known globally for its properties and is considered a leader in the wellness hospitality industry.

Incorporated in 2008, GOCO Hospitality is headquartered in Bangkok, Thailand, a region recognised as the home of genuine hospitality. GOCO Hospitality maintains regional support offices in Los Angeles, and Berlin.

OUR SERVICES

MARKET RESEARCH & FEASIBILITY

GOCO Hospitality has 30 corporate team members, and its executive management team has a demonstrable track record in successful wellness hospitality development, management and ownership.

As a global wellness hospitality consulting and management company, GOCO Hospitality provides a true turnkey solution from market research and financial feasibility to the management of health and wellness developments. Each one of GOCO’s projects is uniquely created and informed by an in-depth understanding of local practices and cultures, consumer needs, and operational requirements.

CONCEPT & BRAND DEVELOPMENT

Site Inspection & Kick-off Meeting

Competitive Analysis

Market Analysis and Development Opportunities

Development Strategy

Architecture Programme Planning & Adjacency Diagram

Demand Analysis & Financial Forecast

Investment Analysis

Positioning Strategy and Target Market

Description of the Guest Journey

Unique Selling Points

Service Platform and Offerings

Look & Feel Recommendations

Treatment Menu Recommendations

Spa & Wellness Program and Packages

Architectural Area Program & Adjacency Diagram

DESIGN & TECHNICAL SERVICES

Concept Presentation and Vision

Space Planning and Key Relationships

Architecture and Interior Look and Feel

Project Consultant Team Recommendation

Review of Design Drawings from Concept Design to Construction

Documentation

OS&E Planning and Specifications

Recommendation of Specialized Spa MEP Consultant for Thermal and Water Experiences

Site Administration & Inspection

PRE-OPENING SERVICES & TRAINING

Pre-opening Critical Path Planning

Pre-opening Sales & Marketing Plan

Executive Recruitment & Hiring Process

OS&E Planning and Specifications

Standard Operating Procedures

Job Descriptions

Pre-opening Training, Set-up and Simulations

Operating Budget Planning

MANAGEMENT

On-going Operational Management

Sales & Marketing Direction & Support

Operational Collateral Development

KPIs and P&L Analysis and Action Planning

Operational Reviews

HR, Training and Development

Mystery & Operational Audit

Quarterly Performance Audit

TRUSTED BY INDUSTRY LEADERS

Showcasing a selection of our global consulting projects

1 HOTEL HAITANG BAY

Sanya, China

ADDRESS BOULEVARD

Dubai, UAE

ADDRESS DOWNTOWN

Dubai, UAE

ADDRESS FOUNTAIN VIEWS

Dubai, UAE

ADDRESS HARBOUR POINT

Dubai, UAE

ADDRESS SKY VIEW

Dubai, UAE

AMAALA

Kingdom of Saudi Arabia

BADRUTT’S PALACE

St. Moritz, Switzerland

BULGARI HOTEL & RESIDENCES SHANGHAI

Shanghai, China

BULGARI HOTEL BEIJING

Beijing, China

BULGARI HOTEL MILANO

Milan, Italy

BULGARI HOTEL MOSCOW

Moscow, Russia

BULGARI RESORT BALI

Bali, Indonesia

BULGARI RESORT & RESIDENCES DUBAI

Dubai, UAE

CAPELLA BANGKOK

Bangkok, Thailand

CAPELLA KYOTO

Kyoto, Japan

CAPELLA MALDIVES

Republic of Maldives

CAPELLA TOKYO

Tokyo, Japan

CAPELLA YANG YANG

Gangwon-do, Korean

FOUR SEASONS BANGKOK

Bangkok, Thailand

FOUR SEASONS OKINAWA

Okinawa, Japan

GRAND RESORT BAD RAGAZ

Bad Ragaz, Switzerland

INTERCONTINENTAL PHUKET RESORT

Phuket, Thailand

JW VENICE SPA

Venice, Italy

MARINA BAY SANDS

Singapore

NEOM

Tabuk, Saudi Arabia

PALAZZO FIUGGI

Italy

PALAZZO VERSACE HOTEL

Dubai, UAE

PATINA OSAKA

Osaka, Japan

SANGHA BY OCTAVE

Suzhou, China

SHA WELLNESS CLINIC

Alicante, Spain

SHURAYRAH ISLAND

Red Sea Development, Saudi Arabia

STEIGENBERGER FRANKFURTER HOF

Frankfurt, Germany

TERMA LINCA RESORT & SPA

Thimphu, Bhutan

THE FAENA HOTEL MIAMI BEACH

Miami, USA

THE RITZ-CARLTON MELBOURNE

Melbourne, Australia

THE RITZ-CARLTON MUMBAI

Mumbai, India

THE RITZ-CARLTON NANYAN BAY Hainan Island, China

THE RITZ-CARLTON PERTH

Perth, Australia

VICEROY ALGARVE

Algarve, Portugal

VICEROY LOS CABOS

Los Cabos, Mexico

VIVANTA SURAJKUND, NCR

New Delhi, India

WALDORF ASTORIA MALDIVES ITHAAFUSHI

Republic of Maldives

WYNN PALACE

Cotai, Macau

ZULAL WELLNESS DESTINATION RETREAT

Doha, Qatar

Zulal Wellness Resort, Doha, Qatar

AWARDS

2023

Organic Spa Media Wellness Travel Awards 2023

Glen Ivy Hot Springs

Top 3 Mineral Springs in the World

2022

World Luxury Spa Awards 2022

ㆍKepos by GOCO

Best Luxury Resort Spa in Greece

Best Spa Manager in Greece

ㆍGOCO Hospitality

Best Spa Development Group in South East Asia

Glen Ivy Hot Springs

Best Luxury Hot Springs in the USA

2021

World Luxury Spa Awards

ㆍ

2020 2019 2018

GOCO Spa Daios Cove

Best Spa Manager

ㆍGOCO Hospitality

Global Winner Best Spa Development Group

World Luxury Spa Award

ㆍ

GOCO Hospitality

Global Winner Best Spa Development Group

World Luxury Spa Awards 2020

ㆍGOCO Spa Daios Cove

Regional Winner Best Spa Team

ㆍGOCO Spa Ajman

Country Winner Best Beach Resort Spa

ㆍGlen Ivy Hot Springs

Continent Winner Best Spa Manager

World Spa Awards 2019

ㆍGOCO Spa Ajman

Ajman's Best Hotel Spa

Haute Grandeur Global Spa Awards 2019

ㆍGOCO Spa Ajman

Best Spa Design in the United Arab Emirates

ㆍ GOCO Spa Daios Cove

Best Destination Spa in Greece

Best Luxury Spa in Greece

Rishi Bharadwaj, GOCO Spa Ajman

Best Spa Manager in the Middle East

Eleni Papadopoulou, GOCO Spa Daios Cove

Best Spa Manager in Europe

Luxury Spa Awards 2018

ㆍ GOCO Spa Daios Cove

Best Luxury Hotel Spa in Greece

World Luxury Spa Awards 2018

ㆍ GOCO Spa Venice

Italy: Best Luxury Resort Spa

Haute Grandeur Excellence Award

ㆍKepos by GOCO

Global Best Spa Manager

Best Luxury Spa in Greece

Best Resort Spa in Greece

Best Spa Destination in Greece

Ohlala Spa & Wellness Awards 2022

ㆍGOCO Spa Doha

Favourite Facial Treatment

Haute Grandeur Global Spa Awards 2021

ㆍGOCO Spa Daios Cove

Best Hideaway Resort globally

Haute Grandeur Global Spa Awards 2020

ㆍGOCO Spa Ajman

Best Spa in Middle East

Best Resort Spa in United Arab Emirates

Best Spa Design in United Arab Emirates

GOCO Spa Daios Cove

Best Hideaway Spa in Greece

Best Spa Manager in Greece

Best Wellness Clinic in Greece

World Spa Awards 2020

ㆍGOCO Spa Ajman

Ajman's Best Hotel Spa

World Luxury Spa Awards 2019

ㆍ GOCO Spa Daios Cove

Greece: Best Luxury Resort Spa

ㆍ GOCO Spa Ajman

Middle East & North Africa: Best Luxury Hotel Spa

ㆍ Glen Ivy Hot Springs

North America: Best Luxury Mineral Spring Spa

Destination Deluxe Awards 2019

ㆍDramatic Healing Skin Care by 111Skin, GOCO Spa Daios Cove

Medi-Spa Treatment of the Year

Luxury Travel guide Spa & Wellness

Awards 2018

ㆍ Glen Ivy Hot Springs

Wellness Centre of the Year in California

GOCO Spa Ajman

Best Luxury Hotel Spa in the UAE

GOCO Retreats not only provide guests with a retreat from their busy everyday lives, but are a supportive partner on the journey to the discovery of wellness for both thebody and soul, encouraging guests to find a ‘wellness way of life’

GOCO Spas are designed to inspire and guide guests towards a healthier lifestyle through the promotion of elf-di s co v ery . O ur con c e p t s m e rge holistic treatments and the healing attributes of water with comprehensive it ne s s f ac iliti es, c r ea ti ng a g ro u nded local sense of place

Amercia's oldest and largest hot springs resort since 1860, boasting 19 mineral baths and pools, providing each a range of health benefits, as well as revitalizing spa treatments and enticing dining options for guests who seek the pleasures of nature, water and relaxation.

Kēpos by GOCO, Greece

Ho Tram, Vietnam

Doha, Qatar

Temescal Valley, California, USA

New Sheikh Zayed, Egypt

Glen Ivy Hot Springs, USA

OUR EXECUTIVE TEAM

GOCO HOSPITALITY BANGKOK

Ingo Schweder is a visionary leader, with more than 40 years of wellness hospitality and management expertise. Managing a prestigious and growing portfolio of clients since founding GOCO Hospitality, Ingo injects fresh ideas into the rapidly expanding wellness hospitality sector, and maintains the companies creative lead and growth. Ingo is also Managing Director of Horwath HTL Health and Wellness, and owner-manager of the iconic Glen Ivy Hot Springs Resort in the United States.

INGO SCHWEDER Founder and CEO

Director of Spa and Wellness

Director of Sales and Marketing

Director of Human Resources

GOCO HOSPITALITY USA

GLOBAL PORTFOLIO

GOCO Hospitality are actively working with developers, sovereign funds, and hoteliers worldwide on creating, developing and managing innovative wellness projects.

We are currently operating projects from urban spas and resort spas to hot springs and wellness resorts across the United States, Europe and the Middle East.