No.8 • February 2011
QSI INFO GATHERING MOVES INTO 21ST CENTURY
iBUS WILL MONITOR QSI DATA A
LL DRIVERS are being asked to give their full support to the new iBus method of gathering QSI information that is being introduced to bus routes across the capital later this year – including all Go-Ahead services. The vital Quality of Service Indicators information show how long passengers actually wait when compared to scheduled services. Until now, performance of all
London operators has been recorded by a team of data collection staff who stand at pre-set locations and record data on a hand-held device. Locations are currently monitored over eight shifts a week in three-hour time slots. Data is sent to London Buses and the information compared against the timetable to judge how reliable and evenly-spaced the service is.
A GUIDING LIGHT for Maria and Merton: p2
PAUL’S NEW ROUTE success for Belvedere: p6
n Continued on page 2
Pay deal in place ZONING - the colour coded answer to garage safety: p3
AS AGREED, the company recently increased hourly rates by 1.38 per cent on all elements of pay. For bus drivers and other weekly paid staff the revised rates were included in the payroll for week ending January 28, 2011 (paid on February 4). In the case of four weekly paid
staff the increase took effect from the four weekly payroll ending February 26, 2011 (paid on February 23). Note: the increase does not apply to management grades or to ETB and ELBG staff (who transferred under TUPE and are covered by separate agreements).
HELPING DISABLED travel by bus is Pat’s aim: p7
FEATURE: ‘TAKING THE STRAIN...’ RAIL REPLACEMENT PROJECTS p4-5