No.24 • October 2013
INSIDE THIS ISSUE
Route 11 runs world’s greenest hybrid buses
NEW LONDON BUS MAKES ITS DEBUT...
DRIVER DAN SAVES THE DAY: p2
DOCKLANDS WINS NEW ROUTES ON MERIT: p3
The newly trained passenger assistants with the New Bus for London at Stockwell garage.
T
HE moment has finally arrived – Go-Ahead London’s first New Buses for London went into service on September 21! Stockwell’s route 11, which runs between Liverpool Street and Fulham Broadway, hosts the new buses, which feature the revived hop on, hop off rear platform that was once a staple of the London bus. Accompanying them onto London’s streets are 56 newly trained passenger assistants, who were whittled down from more than 2,000 initial applicants. It was a huge operation to train such a large
number of new employees, with a special assessment centre set up in Victoria to prepare potential candidates for the job. Once the number had been cut down to 80, all applicants had to attend interviews to ensure their personalities were fit for meeting and greeting the London public. Assessors were also looking for people with previous customer service experience. The lucky 56 who were chosen also had to spend three weeks in the training school, which included spending time on the new buses to prepare them for their new role. n Continued on page 2
DAVID WINS FIAT 500 CHALLENGE: p4-5
INSIDE: A round up of the managers on the move p8