Bus Talk - Issue 20 - February 2013

Page 1

No.20 • February 2013

INSIDE THIS ISSUE

ROUTE SUCCESS!

But several routes in TfL Primary Assessment Period

C

AMBERWELL garage received some fantastic news when it found out that it had recently passed its primary assessment period (PAP) for route 345. The service, which runs between Peckham and South Kensington, has been with the garage since April 2012, when it was transferred over from Stockwell. Performance not only met TfL’s expectations but often exceeded them when it came to targets for excess waiting times. Because of these consistently high standards, the garage will now continue to operate the route for a further two years before it is re-tendered. TfL assesses performance and service reliability of a route in the fourth year out of the five years of the contract. If it achieves the required Excess Waiting Time or On Time standards (for low

frequency), an operator will be offered an extension to the contract for two years. If it fails to achieve its target, the contract is re-tendered. If the contract is not extended following the primary assessment period, and the route is retendered, there is a risk of it being given to another operator. This creates various problems, including uncertainty and cost implications. If the contract is extended for a further two years, then colleagues’ jobs remain more secure without that risk element. Routes currently in PAP include the 14 and 430 (AF), 259 (NP) and 42 (MW). Assistant performance manager Debbie Tyson says the secret to their success was the excellent teamwork between everyone who works on the service. “We have got a set of three controllers, Michael Lapido, Barry Douglas and Latif Serroukh, who

work on the route every day, which I think is a huge help,” said Debbie. “Not only have they been very dedicated, they also spend a lot of time speaking to drivers to discover any issues they may have. The drivers on the route do a great job too – it’s just a huge team effort really!” Hopefully, this will not be the last piece of good news when it comes to PAPs, either. There are 25 more routes going through the process, with the majority of GoAhead London garages having at least one route currently in PAP. Garage notices should highlight what routes are affected in your location or ask your general manager. Keep an eye out for more news in the future. Picture above: Michael Ladipo, Latif Serroukh, Barry Douglas and Debbie Tyson enjoy PAP success for route 345.

HOW WE COPE IN THE FACE OF ADVERSITY: p2

ALL ABOARD FOR STOCKWELL: p7

IAN TREADS THE BOARDS: p7

INSIDE: COMPLETE YOUR CPC TRAINING WITH PADDLE p4-5


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Bus Talk - Issue 20 - February 2013 by Go-Ahead London - Issuu