No.2 • February 2010
GARAGES BATTLE WORST WEATHER FOR 30 YEARS
NEW ROUTE BOOST Blue Triangle wins transit contract: p3
Snowmageddon! The icy view from head office and, inset, an almost surreal scene.
BIG WINTER FREEZE TESTS TEAMWORK IT’S BEEN a challenging start to the winter with freezing arctic conditions and severe weather warnings, but despite the snow and ice the Go-Ahead London team has been doing its utmost to keep the show on the road. The adverse weather conditions have only helped to highlight what an excellent team of people work for the company. Employees from all parts of the business pulled out all the stops to ensure services ran as safely and as smoothly as
possible during a difficult few weeks of operation. Road manager Sandra McKinley, who is based at Bexleyheath, is full of praise for employees, who she says have worked very well together. “We’ve had some terrible weather – particularly just before Christmas when the snow came down so quickly that we couldn’t keep the buses moving – but everyone has done a great job to get things back to normal as quickly as possible. n Continued on page 2
SPECIAL FEATURE: Why service quality is our priority: p4/5
Officials dig out buses
Sutton’s challenge Cuppa thanks
Who’s our mystery runner? Find out on page 6
INSIDE THIS ISSUE: NEWS AND VIEWS FROM YOUR AREA