2013/14 Chateau de Chantereine Brochure

“It has been an experience of a lifetime!

A social, cultural, educational experience never to be forgotten.”

- Ayscoughfee Hall School

Château de Chantereine

Outdoor education & language in France kingswood.co.uk | 0800 655 6564 | +44 1603 309 307

London

Dover Brighton

Portsmouth

Hastings

Calais

Dunkirk Lille

Boulogne-sur-mer • Nausicaa Sea Life Centre • Aqualud Water Park • Hitler’s V2 Rocket Launching Base

Vimy

NORD PAS DE CALAIS Arras

Château de Chantereine Criel-sur-Mer, France

• Architectural tour • Underground WWI tunnels • Vimy Ridge • Medieval Castle

Eu Dieppe Le Havre

• Château d’Eu • Market visit

• Castle Museum • Dieppe Raid memorial • Fish market • Old town tour

Albert

Amiens

• Amiens Cathedral • Quartier Saint-Leu

• WWI Battlefields • Musée des Abris • Beaumont-Hamel Park • Thiepval Memorial • Lochnager Crater • La Boisselle • Mansell Copse

Bayeux

Caen

HAUTE NORMANDIE

Rouen

• Aître Saint-Maclou • Place de Vieux Marche • Saint Joan of Arc Church • Cathédrale Notre Dame • Church of Saint-Maclou • St. Ouen’s Abbey • Gros-Horloge

LLE DE FRANCE

BASSE NORMANDIE

PAYS DE LA LOIRE

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Le Mans

CENTRE

PICARDIE

Paris

• Eiffel Tower • Champs-Élysées • Arc de Triomphe • Louvre • River Seine cruise • Sacré Coeur • Notre Dame • Parc Astérix • Disneyland Resort Paris

CH A

CONTENTS Inspired learning 4 Château de Chantereine 6 Choose your experience 9 Your programme 10 French Discovery 13 Reportage 15 Interaction 17 W E N Arts & Culture 18 NEW Alien Survivor 20 NEW Save Swampy’s Woodland 21 Evening activities 22 Excursions 25 World War I Battlefields 27 Rouen 29 Dieppe 30 Half day excursions 31 Paris 32 Lower Normandy 33 Our people 35 Safety & peace of mind 37 With you all the way 38 Your Q&As 40 Booking conditions 42

HAMPAGNE ARDENNE

Welcome to the Château de Chantereine Explore new horizons in the capable hands of the Kingswood team at the Château de Chantereine. We’ve used our unrivalled academic heritage to create an inspiring programme of French culture, history, environmental and arts modules, alongside outdoor adventure and teambuilding activities. Young people can learn the language, try the food and explore local places of interest.

Experiences that last a lifetime

School and group trips live on long after we get home. They offer a rare opportunity for your young people to learn and develop outside a classroom environment. At Kingswood, we take this opportunity seriously and year after year thousands of groups trust us to help give their young people the experience of a lifetime.

It’s what we do

Kingswood has over 30 years’ experience in delivering educational outdoor adventure activity programmes to schools and young people. As part of Education Travel Group, we share a heritage of school travel stretching back over 75 years. It’s the only thing we do.

Welcome to Kingswood. Your adventure starts here.

It’s about the people

At Kingswood we’re passionate about providing young people with the best possible educational adventure. Our knowledgeable Château guides will engage your pupils as they lead them through our lively interactive courses.

New for 2013

Linda Addy Managing Director

This year we’ve expanded the Château programme to offer a wider range of interactive educational modules. Our Arts & Culture courses promote self esteem and teach communication skills; Alien Survivor combines outdoor skills, teamwork and ICT; and Save Swampy’s Woodland guides young people through fieldwork and critical thinking.

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Inspired learning Kingswood offers a complete educational and adventure activity programme; a stimulating French study break that aids personal growth and social development, offers a taste of independence, encourages self-belief, and teaches key life-skills along the way.

Educational benefits

Spending time in this beautiful and historically rich country allows students to become fully immersed in the sights, sounds and culture. By having the opportunity to enjoy new experiences everyday, they will develop their language skills without even realising they’re learning.

Our expert Château guides

With our experienced Château guides taking the lead on all educational excursions, students will benefit from their in-depth knowledge of the area’s culture and history. This leaves accompanying teachers free to concentrate on assisting their students’ development on an individual basis.

Safety first

At Kingswood the safety of all our guests is of utmost importance to us. We adhere to a robust set of health and safety procedures.

Fully trained staff conduct all on-site activities and each of our closely supervised excursion sites undergoes a comprehensive risk assessment.

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Tailor-made school trips

Our programmes can be tailored to meet the specific aims and objectives of your group, and even adapted throughout the duration of your stay so the course develops along with your students. We offer unlimited help and guidance every step of the way to ensure we provide that perfect blend of excitement, creative learning and adventure to meet your needs and requirements.

Value for money

Visiting a new country and being exposed to its culture and way of life can be an invaluable and even life-changing experience for any young person to take.

That’s why at Kingswood we work hard to ensure our courses remain both affordable and all-inclusive, with transparent prices and no hidden costs or last minute surprises.

Schools

With a strong educational ethos and a focus on learning by doing, our programmes are continually developed to both complement the curriculum taught in primary and secondary schools throughout Britain, and to ensure the subjects covered remain both relevant and of interest to young people.

Kingswood offers outstanding teaching and outdoor learning, as well as state-of-the-art adventure activities and comfortable, fully secure residential accommodation at the Château.

“A unique experience which we are unable to provide at school.

Unforgettable memories for our children.”

- Altofts Junior School

Groups

In addition to schools, we also cater to a wide range of groups, from sporting and youth organisations to uniformed, cultural and multi-faith groups. The Château, which can be booked either on an exclusive or shared use basis, offers a range of adventure activities and programmes that can be tailored to suit the needs of your group.

International schools and groups

With convenient transport links both from the UK and within France, the Château can provide the ideal destination for British students looking to immerse themselves in the French way of life, and international students looking to interact and improve their language skills with other Englishspeaking groups.

Our Interaction programme in particular provides the perfect chance to maximise linguistic opportunities, as a mix of young people come together, learn from each other and make friends.

A wide range of cultural excursions and fun day trips are also available to all our visiting students and groups, including trips to some of the regions most iconic cities, and top tourist attractions.

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Château de Chantereine Set in the picturesque fishing village of Criel-sur-Mer, the beautiful 17th century Normandy Château de Chantereine provides a fantastic opportunity for young people to fully immerse themselves in the French language and culture and enjoy all that the local way of life has to offer.

Located just across the Channel and only a short drive from Calais, the Château is the perfect base from which to explore the many historic sites and rich cultural attractions found in Normandy’s Alabaster coast region.

With our experienced and knowledgeable Château guides on hand to lead the way, students are sure to be engaged, inspired and ready to set out on an adventure.

WHAT THE CHÂTEAU DE CHANTEREINE OFFERS • Tour WWI battlefields, Rouen, Dieppe, Paris, local produce makers and more with our Discovery excursion modules, bringing history and culture to life.

• Innovative Reportage module sees participants creating news stories based on their excursions for a more memorable learning experience.

• Four-acre grounds and a multi-purpose sports complex allow participants to enjoy a choice of team games and adventure activities, whatever the weather.

• Security code-restricted dorms sleep 2-6 children, keeping them safe and secure and giving you complete peace of mind.

• 90 minutes from Calais and 20 minutes from Dieppe, the Château is surprisingly accessible.

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“The experience at the Château is typically French, the food is authentic and the activities are excellent, educational and very enjoyable.”

- Christ’s School

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5

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10 6

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1 2 3 4

5 6 7 8

Reception Accommodation Diner & laundry Disco & fencing

Classrooms & Reportage 9 Football pitch 10 Activity & fire lines Sports hall Archery & climbing French field games

Château De Chantereine Portsmouth

Dover

Calais A16

Newhaven Lille

E402

English Channel

D939

CHÂTEAU DE CHANTEREINE Dieppe

A28

A16

Amiens A29

Cherbourg E46

Le Havre Caen A13

A21

A29

A16

Rouen A28

Centre address: Château de Chantereine, Cruiel-sur-Mer, Upper Normandy

COACH TRAVEL TIMES Transfer time 120 minutes from Calais & 20 minutes from Dieppe.

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Choose your experience Because our programmes are tailor-made to help you meet your groups aims, objectives and learning outcomes, planning the perfect trip for your students has never been easier.

3 SIMPLE STEPS TO CREATING YOUR PROGRAMME:

1. Choose the modules to fit your students’ needs. See pages 10-21.

2. Choose from our range of full day, half day or overnight excursions. See pages 24-33.

3. Call our friendly team on 0800 655 6564 to make your booking.

Our experienced team is always on hand to help you make the right choice, just give us a call and we’ll talk you through the options that are right for you.

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“Carefully tailored to our needs, outstanding staff who go the extra mile.”

- Derby High School

Your programme Programmes that provide young people with a truly enriching ‘learning outside the classroom’ experience; one that allows them to become fully immersed in the culture and develop their skills as they learn.

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At Kingswood, we support learning outcomes by combining curriculum and outdoor learning. Using activity as a conduit to reach and raise academic attainment, we offer graduated levels of progression to ensure young people are continually challenged to try something new. With a focus on supporting and enhancing a young person’s formal education we can provide each school with the complete educational experience.

Your programme encompasses the complete Château experience, from the excitement of an overseas trip and the camaraderie of trying new French delicacies at mealtimes, to the exciting educational and adventure activities that are on offer. Programmes can be tailored with your chosen modules in order to deliver exactly what your school needs and to ensure your specific learning outcomes are supported.

Modules

A module comprises of a series of sessions scheduled throughout the visit that are designed to fit the outcomes, individual goals and objectives you are looking to support. They can be mixed with various outdoor activity sessions or other modules to complement the overall ‘learning outside the classroom’ experience and target students’ different learning styles.

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FRENCH DISCOVERY sample timetable* LUNDI (MON) Breakfast Travel to the Cháteau

MARDI (TUE) PETIIT DÉJEUNER

MERCREDI (WED) PETIIT DÉJEUNER

JEUDI (THUR) PETIIT DÉJEUNER

VENDREDI (FRI) PETIIT DÉJEUNER

Rouen

WW1 tours

Dieppe

Eu market

Nausicaá

PIQUE-NIQUE

PIQUE-NIQUE

PIQUE-NIQUE

PIQUE-NIQUE

Arrive 5pm Site tour & fire drill

Rouen Activity

WW1 tours

Neufchatel cheese farm Activity

Depart

SOUPER Circus skills

SOUPER Mini Olympics

SOUPER Scrapheap Challenge

SOUPER Disco

*This is a sample timetable only. Sessions may change depending on scheduling and availability.

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Module option

French Discovery Giving young people the opportunity to visit France and put their learning into practice is a surefire way of allowing skills to flourish.

This module allows that, it is a truly immersive experience.

Immersing themselves in the history, culture and life of the places they visit, students have a chance to get to grips with the language as they engage with native French speakers in everyday scenarios.

“A great way for children to learn about the French culture and history.

A super week!”

- Brampton Primary

LEARNING OUTCOMES • Develops fluency in language.

• A greater understanding and knowledge of French culture and history.

• Encourages self-confidence and public speaking.

• Allows young people to push their boundaries and learn new skills.

Our magnificent Normandy Château provides a perfect base from which to explore the many historic and cultural highlights of northern France. From the sobering tours of the WW1 battlefields and the rich tapestry of life in the beautiful cities and towns, to fascinating trips to see cheese and chocolate being made. Not forgetting a chance to experience the famous landmarks of Paris and all the magic of Disneyland.

We’ll work with you to tailor your own rewarding schedule that allows you to focus on the aspects of France most relevant to your students’ studies, whether that be history, geography, culture or language.

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REPORTAGE sample timetable* LUNDI (MON) Breakfast Travel to the Cháteau

MARDI (TUE) PETIIT DÉJEUNER

MERCREDI (WED) PETIIT DÉJEUNER

JEUDI (THUR) PETIIT DÉJEUNER

VENDREDI (FRI) PETIIT DÉJEUNER

Rouen

Reportage

Dieppe

Eu market

Nausicaá

PIQUE-NIQUE

PIQUE-NIQUE

PIQUE-NIQUE

PIQUE-NIQUE

Arrive 5pm Site tour & fire drill

Rouen Reportage

Activities

Neufchatel cheese farm Reportage

Depart

SOUPER Scrapheap challenge

SOUPER Circus skills

SOUPER Field games

SOUPER Disco

*This is a sample timetable only. Sessions may change depending on scheduling and availability.

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Module option

Reportage Requiring quick thinking, bright ideas and plenty of creativity, our ‘Reportage module’ lets students experience the hectic life of a news reporter.

With a focus on developing their understanding of French culture, history and language, Reportage encourages students to really engage with and learn from the people and places they come across.

“The children LEARNING developed so much, OUTCOMES materials can be taken worked together and • Completed back to school so lessons can be tailored on return. left as a solid group.

• Develops understanding of French culture and encourages learning Outstanding and from their environment. packed with fun.”

• Develops language and - Holmwood School

computing skills.

• Encourages self-confidence and public speaking.

Working together in teams and against the clock, the trainee journalists must gather the necessary information and photo footage they need from locations they visit, before producing a report for the fictional French news channel, TNN. Then it’s straight back to the lab at the Château, where it’s all hands on deck as teams rush to map out their storyboards, edit their scripts and compile their footage, before the finishing touches are added with graphics and a French language voiceover. Château guides are on hand to offer advice and show how to get the most from the multi-media tools at their disposal.

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Module option

Interaction Mixing young people from different countries creates an exciting dynamic, allowing both UK and overseas participants a chance to accelerate linguistic learning as they make new friends.

LEARNING OUTCOMES

“A fantastic week that was enjoyed by all. A trip that was educational, fun and rewarding”

• Completed materials can be taken back to school as an invaluable classroom resource.

- Basildon Ce Primary

• Encourages social development.

• Young people benefit from increased fluency in target language.

• Develops self-confidence.

• Teaches young people about other cultures in an international environment.

For schools that have existing partnerships with schools from other countries the Interaction module allows students to work together in a neutral environment that supports a process of immersive learning, building confidence and reinforcing study links. Participants are put into mixed groups with the aim of working through a range of exciting activities, team based challenges and culture-based study tasks. Each are structured and designed to speed up the linguistic and cultural learning that takes place when young people from different countries and cultures live and work alongside each other.

Whilst making new friends and developing new skills, language use is nurtured and enhanced to increase understanding and fluency. The materials completed during the various tasks are all integral to language learning and can be used when back at school to aid further development.

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Module option

Arts & Culture

NEW

Expression and creativity are key life skills – building confidence in the ability to communicate with others.

Our Arts and Culture sessions are designed to nurture these skills through music, dance, art and drama, whilst recognising that not everyone is a performer these sessions allow young people to find their own feet.

Environmental Art An engaging introduction to environmental art. Young people learn about the genre, develop their knowledge of natural resources used and gain an understanding of the colour wheel and other design principles.

The task The session begins with participants looking at examples of environmental art and learning about some well-known artists. After discussing different art forms, they look at the potential resources available with sustainability in mind. This gives them the knowledge to create their own sculptural piece or design.

Session learning outcomes Participants will finish the session having learned about some of the well-known environmental artists, developed their own knowledge of trees and plants and having created their own unique artwork.

Mask Making Young people will enjoy getting ‘hands on’ as they make masks moulded from the faces of the group.

They’ll also learn about the importance of masks in different cultures, both in the past and present.

The task Participants use ‘ModRoc’ to make masks of their faces, working in pairs or groups of three. If there’s time, hands or feet can also be done. After a minimum 24-hour drying time, they will decorate their masks before discussing how masks are used within other cultures.

Session learning outcomes On completion of the sessions, each participant will have made and decorated their own mask and will have learned where masks come from, how they can be produced and how they’re used across the world.

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Module option

Alien Survivor Combining practical outdoor skills, teamwork and ICT, Alien Survivor is a fun introduction to the fascinating world of studying rockpools.

NEW

Armed with nets, ID keys and examination trays, participants identify a whole host of creatures and plant life along a rocky shore to study adaptation, ecosystems and zone exploration. Two optional follow up sessions in the lab provide the opportunity for participants to review their findings, challenging them to apply their new found knowledge to help predict which of the featured aliens would survive best on the ‘Rockyshore Ridge’.

All findings are recorded in a workbook and computer work is copied and returned to school to be used for futher studies.

“ An outstanding adventure experience that stretches us all, with lots of fun and laughter!”

- St Michael’s First School

LEARNING OUTCOMES • Develops a better understanding of the environment and ecology.

• Encourages creative thinking.

• Teaches young people to collect and collate data.

• Develops self-confidence using the great outdoors.

• Supports new computing skills.

• Encourages teamwork and participation.

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Module option

Save Swampy’s Woodland Combining exciting investigative fieldwork, critical thinking and teamwork, Saving Swampy provides an opportunity to illustrate the many environmental issues that threaten woodland habitats.

NEW

LEARNING OUTCOMES • Develops a greater understanding of today’s environmental issues.

• Encourages investigative thinking.

• Teaches young people how to study the facts and collate data.

• Develops self-confidence and presentation skills.

• Supports creativity and computing skills.

• Encourages critical thinking skills.

“A great way to develop a team building ethos, in a safe and friendly environment.”

- Gallowhill School

With Swampy in jail, King’s Wood soon to be torn down and bulldozers on their way, participants must work together in Environmental Project teams to help free the ecological warrior and save the ancient woodland. An excellent introduction to field study and fieldwork techniques, Saving Swampy helps participants gain a greater understanding of modern environmental issues and their impact for the future.

While visiting the woods, participants chart its physical features and investigate the intricacies of layering, plant structure and adaptation. Back in the labs, students must then work against the clock to prove the truth, designing their very own protest poster to help put across their findings and save the day! All findings are recorded in a workbook and computer work is copied and returned to school.

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Evening Activities Our fun packed evening activity sessions offer an excellent opportunity for young people to wind down, recharge their batteries and socialise with other participants at the end of the day. With plenty of walks along the beach, time spent enjoying the Ch창teau grounds and the opportunity to sample some delicious local delicacies, students are sure to get the very most out of their French experience, creating some wonderful memories along the way.

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ACTIVITY SESSIONS As well as promoting health and social development through fun, physical activities, the evening sessions also play a valuable role in the Kingswood learning experience. They highlight the importance of teamwork and participation, encouraging participants to listen to and respect the achievements of their peers. By developing both leadership and teamwork skills, participants are able to better evaluate their own and others performance, and in turn, build confidence and self-esteem.

Evening sessions can be structured as follows:

Kingswood-led, school specific activity sessions such as Disco, Mini Olympics and Scrapheap Challenge - can be run either on an individual group basis, or as an integrated session with other visiting groups or schools. Offering hours of laughter, entertainment and fun, these sessions can be the perfect way to end a busy day.

Teacher/Group Leader run ‘free sessions’ are held in allocated spaces or locations and are run by teachers or group leaders. These sessions can prove particularly beneficial for younger age groups in need of some quiet time to relax and reflect on all that has been covered that day.

MINI OLYMPICS Working together in small teams, participants compete in a series of fun, highly energetic races.

DISCO The perfect opportunity to dress up and dance the night away with classmates and other students to the coolest sounds!

SCRAPHEAP CHALLENGE A fun team challenge involving plenty of initiative, big ideas, bags of creativity, and a whole pile of rubbish!

Only time will tell if the participants’ finished product will triumph and pass the test.

ADDITIONAL PROGRAMMABLE ACTIVITIES: Circus Skills Field Games Night Walk

To find out more about the activities available, please give our team a call on 0800 655 6564.

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Excursions “A wonderful week full of memorable moments.”

- Mountbatten School

From historical battlefields, market towns and D-Day beaches to Disneyland, cheese making and chocolate, all Kingswood excursions are individually tailored to support the study and curriculum needs of each school and to provide that perfect blend of excitement, creative learning and adventure.

Full day excursions

Whether taking a step back in time on the World War 1 battlefields, visiting inspiring museums and memorials or discovering the architectural heritage and bustling markets of a major city, our full day excursions promise to transport students back into France’s past and offer them a wonderful insight into life today.

Half-day excursions

Including seaside towns steeped in war history and fascinating trips to watch cheese and chocolate being made, our half-day excursions allow students to experience many aspects of the surrounding region, as well as enjoy a few tasty treats along the way.

Over night excursions

From the famous landmarks of Paris and the magic of Disney, to the breathtaking Mont St Michel and a chance to see the Bayeux Tapestry first hand, our overnight excursions enable students to travel further afield and experience history and culture during their time away.

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Excursion option

Full day excursion

World War I battlefields By visiting the historic sites, museums and memorials dedicated to the fallen soldiers of The Battle of the Somme, students are better able to understand the course of events and appreciate the harsh realities of war.

Our full day battlefield tour offers a powerful inclusion to any school trip itinerary and one that brings this very moving period of history to life. During the day, students will have the chance to visit the following:

MusĂŠe Des Abris, Albert

Housed in a series of tunnels below the town square, this fascinating museum gives students an insight into life in the trenches, with well-presented reconstructions of trench scenes, dugouts, mortar positions and more. Exhibits include weapons and memorabilia plus a wide range of photographs and films.

Beaumont-Hamel, Newfoundland Memorial

Moving on to this 84-acre park, students can explore preserved trench lines from the Battle of Beaumont-Hamel, reinforcing lessons learned at the museum. The park is home to a visitor centre and many cemeteries and monuments, including the Caribou Memorials, founded to remember soldiers from Newfoundland.

Thiepval Memorial

Built in 1932, this is the largest British war memorial in the world. It honours the 73,000 British and Commonwealth men who died at The Battle of the Somme, as well as those who have no known grave.

Lochnagar Crater, La Boisselle & Mansell Copse

Created on the first day of the battle, when 60,000lbs of guncotton exploded under the German front line, Lochnagar is the largest crater on the western front. Pupils also visit the nearby village of La Boisselle, site of some of the initial fighting, and the Devonshire cemetery at Mansell Copse.

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Excursion option

Full day excursion

Rouen

From the famous clocks, cathedrals and churches, to the quaint streets and delicious macaroons, students can enjoy a guided tour from our experienced Château guide, exploring the rich history, culture and exceptional architectural heritage that Rouen – the capital of Upper Normandy, has to offer.

Rich in history

Once the second largest city and affectionately referred to as ‘little Paris’, Rouen offers students many fascinating places to discover and explore.

Our tour includes a visit to the Aître Saint-Maclou, a plague-era ossuary that housed the remains of the dead, and the Place du Vieux-Marché where Joan of Arc was burnt at the stake. The modern church of Saint Joan of Arc – designed to represent the pyre on which she went to her death, always proves to be of particular interest to students.

Spectacular architecture

Despite suffering excessive damage during World War II, the city still boasts an exceptional range of architectural styles. Our guided tour takes in the quaint streets full of beautiful half-timbered houses, the incredible Cathédrale Notre Dame – made famous by Monet’s Cathedral series, St. Ouen’s Abbey, the gothic Church of Saint-Maclou and the unique Gros-Horloge, an astronomical clock dating back to 1389.

Traditional market culture

Rouen has plenty to offer in the way of charming shops and open markets. With its safe, pedestrianised streets throughout the city centre, students are free to explore, practising their French on the friendly and accommodating shopkeepers while sampling some of Rouen’s delicious macaroon biscuits!

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Excursion options

Half-day excursion

“Our children had an amazing time. They were totally enthralled by all the activities” - St George’s Primary

Dieppe Having played a key role in World War II, the charming seaside town of Dieppe makes a fascinating destination for school groups.

Packed with history

With a history that stretches back over a millennium, Dieppe has seen many changes take place over the years – from its humble beginnings as a medieval fishing village to the premier port and stylish beach resort of today.

Students will learn all about the Dieppe Raid, the ill-fated 1942 Allied Forces raid on the German-occupied town. Poor intelligence and last minute changes to the plan caused the Allies to suffer great losses, but taught them valuable lessons they would put into practice in future beach invasions.

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A bustling market

Every Saturday Dieppe’s narrow streets come alive with stalls packed full of classic French fare – local cheeses, home-cooked tarte aux pommes, slithering escargot and the fishermen’s daily catches displayed on beds of ice. Our guided tour through these streets offers students a veritable feast for their senses.

Excursion option

Half-day excursion

Vimy Ridge The battle at Vimy Ridge proved a turning point during WW1, with the Canadian Corps playing a crucial role in helping to break through German lines.

The area has since been given to the Canadian people as a mark of gratitude.

Amiens Home of the magnificent Cathédrale Notre-Dame, the largest gothic structure in France, Amiens also enjoys an excellent reputation for great food and shopping.

Eu The last Royal domain of France, Eu boasts a wonderful castle and a bustling market.

Cheese Farm Learn how the famous Neufchâtel cheese is made and enjoy a few tasty samples along the way.

Chocolate Factory If you’re on your way to or from Boulogne, why not stop off for a tour of the local chocolate factory and try the many tasty treats on offer?

Nausicaa As one of the largest Sea Life Centres in Europe, this innovative exhibit, which focuses on the relationship between man and sea, is at the forefront of marine discovery.

Arras

As a result of heavy bombardment during the French Revolution and both World Wars, the town of Arras enjoys a glorious mix of architectural styles to discover. The tour, which can be combined with Vimy Ridge, also offers the option of a visit to a French market.

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Excursion option

Overnight excursion

“Fantastic visit, excellent organisation!

I wouldn’t hesitate to recommend it to others.”

- Moniaive Primary School

Paris With so many wonderful sights to see and famous landmarks to visit, no trip would be complete without a visit to the capital.

Add an overnight visit to Paris at the beginning or end of your trip and students can explore all that this beautiful city has to offer, including breathtaking views from the Eiffel Tower, a scenic walk along the River Seine and a day of magical experiences – Disney style.

World-famous sights

With our bespoke full day walking tour we can help you put together a personalised itinerary that’s right for you. With popular stops such as the Champs Elysees, Arc de Triomphe, Sacré Coeur, Notre Dame and the Louvre to choose from, we’re sure to include all the places your students are eager to see. And of course, whichever landmarks you decide to visit, you can also enjoy a trip to the first level of the Eiffel Tower or take a cruise along the Seine as well.

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Action-packed adventures

If you fancy a little magic or the thrill of some white knuckle rides, rather than spending a full day in Paris, why not take a half-day walking tour to see all the main sights, before spending a night at a Kingswood approved hotel! Then it’s off to enjoy a full day of adventure and fun at Disneyland® Resort Paris – a place we guarantee your students simply won’t want to leave!

Tailor-made trips

Other Paris based excursions can also be arranged, including a trip to Parc Astérix.

Excursion option

Lower Normandy With its beautiful Châteaux, famous tapestries and the beaches of the D-Day landings, the region of Lower Normandy offers fabulous opportunities to explore study sites and learn more about the history of World War 2.

A visit to this fascinating area of France can be easily incorporated into your trip by adding an overnight stay in Bayeux to the beginning or end of your 5 nights in Normandy.

Château du Baffy

Add a ‘Lower Normandy’ excursion to your trip and you’ll stay overnight at the 18th century Château du Baffy, set in the traditional Normandy hamlet of Colombiers. The estate is available exclusively to school parties during term time and the following local excursions are also offered:

Bayeux Tapestry

Spend a night in the town of Bayeux and witness first hand the legendary 68 metre long tapestry that tells the full tale of the Norman conquest of England in 1066.

Mont St Michel

Perched atop a tidal island half a mile off the coast of Normandy, this breathtakingly beautiful town – considered one of France’s most popular attractions, was built as a strategic stronghold in the 8th century.

D-Day landing beaches

Travel along the ‘Circuit du Débarquement’ coastal route and take a tour of the epochal sites of World War 2’s Normandy landing – the beaches involved and a host of museums covering all aspects of the D-Day landings.

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“The staff were a joy to work with, their commitment to the children’s enjoyment was second to none.”

- St George’s CE Primary

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Our people At Kingswood we’re passionate about providing the best possible educational adventure. Our Château guides are trained to offer a truly enriching and immersive experience, making sure each student is interested and engaged and getting the most out of every trip.

Inspirational leadership

Kingswood’s Château guides build up a great rapport with their students. They are always ready to offer support, encouragement and a friendly smile. They are all trained to lead groups through a wide programme of cultural, historical and linguistic excursions, supported by workbook materials for a more interactive experience.

Igniting a passion for learning

Armed with language skills and an extensive knowledge of the local area, all our Château guides are experienced at passing on their energy and enthusiasm to students, gently encouraging less confident children and guiding those who work well under their own initiative. Their passion and love for what they teach sparks the students’ interest, engaging them with the subject matter and helping them to get the most out of their studies.

Making your job easier

Our Château guides will take the lead on all off-site visits, helping to inspire your students and create a deeper connection to their listening, speaking and language skills – something that will in turn motivate them and make them easier to teach. With the Château guide leading the way, you are free to focus your attention on the individual needs of your group.

An unforgettable experience

School trips play an important role in every student’s education, providing that first taste of independence away from home. They are the ultimate ‘Learning Outside of the Classroom’ experience and offer a chance to explore different countries and cultures, develop new skills and build confidence and self-esteem.

A visit to Kingswood France offers all of this, with the added benefit of the unique personal touches offered by our friendly Château guides.

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Safety and peace of mind “An international environment with excellent support staff and activities” - Lisa Mahler, France

Allowing young people the freedom to push the boundaries, try new experiences and find out just how much they’re capable of achieving – all under expert guidance and supervision and within a safe, secure environment is something we strive hard to achieve at Kingswood.

Off-site safety

Strict policies are in place for the operation of all visits and excursions. Our excursion sites are regularly used and are well-known to our Château guides. Our operating procedures cover everything from boarding a coach to crossing a road, student supervision ratios, clothing requirements, instructor training requirements and systems for remote supervision.

All of our experienced instructors receive comprehensive first aid training. They provide thorough safety briefings to students before they depart from the Château, and are trained to conduct dynamic risk assessments throughout the day to respond to changing environmental conditions. They have access to a first aid kit and mobile phone at all times.

Senior staff members conduct regular audits of our study programmes to confirm that our high standards are being maintained, and we consult with experienced teaching and health and safety experts to ensure that our procedures stay in line with current best practice.

Risk assessments

Comprehensive risk assessments are conducted for our excursion programmes and all the venues we use are vetted by a senior staff member for their suitability before first use. Copies of risk assessments can be downloaded from www.kingswood. co.uk/health-and-safety.

On-site care

The Château provides a safe and fully secure environment, complete with boundary fencing, coded entry and Enhanced Criminal Records Bureau Disclosures on all staff. Students stay in well-equipped, comfortable singlesex dormitories (with separate shower and toilet facilities) within easy walking distance of all main areas. Nearby teacher rooms allow for easy student supervision at all times and a Duty Manager and First Aider are on call 24/7.

Meeting external standards

All Kingswood centres are inspected and accredited by the British Activity Holidays Association and hold the ‘Learning Outside the Classroom’ Quality Badge and the Adventuremark Award for safety in activity and learning provision.

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With you all the way School trips can be time consuming and stressful to organise, especially when you’re heading overseas. So why not let our dedicated team support you every step of the way? From programme choice, transport and insurance, through to menus, special needs and a parents’ meeting at your school, we’ll make sure your Château visit remains straightforward and completely hassle free.

Free teacher previews

When booking a trip, it’s important to choose the right destination to suit your students’ needs and learning outcomes.

Our free Teacher Preview weekends give you the perfect opportunity to visit the Château, meet our centre manager and staff and experience our excellent activities, excursions and facilities firsthand. Please call us on 0800 655 6564 for dates and availability.

A door-to-door service

Once you’ve made your booking, our team will be here to help you arrange the logistics of your trip. And because our prices are all

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fully inclusive, they’ll be no unforseen extras.

In conjunction with our sister company, Britannia Coaches, we offer a professional and reliable door-to-door service. Vehicles used are kept in top condition and meet all European safety standards as a minimum; all our drivers are experienced in transporting school groups and have been through a DBS background check.

Your personal coach

You’ll be picked up from school in good time to achieve a lunchtime Eurotunnel channel crossing. You will arrive at the Château mid-afternoon, ready for your group to begin their French adventure.

Throughout the duration of your stay you’ll have your coach and driver on-hand to transport you to whatever excursions you choose. To help you get the best value from your visit, you can also break up your outgoing or return journeys by stopping off at an attraction en route Our friendly team is always here to help, so just give us a call on 0800 655 6564 and let us take care of the rest.

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Your Q&As Q: Can I talk to someone about study requirements before I visit?

A: We’ll call you a few weeks before your visit to plan out your itinerary, but you can contact us at any time if you have questions or concerns. Don’t forget, you can also find more information at www.kingswood.co.uk.

Q: What do students do in the evenings?

A: After dinner we have evening activities – a programme of fun group games and cool ways to unwind. Students are encouraged to socialise through activities including a Disco, Mini Olympics, Scrapheap Challenge and other exciting activities.

Q: Do students from different schools mix?

A: Classmates share the same dorms and stay together throughout the day. However, students may have the chance to meet and make new friends from other schools during the evening activities.

Q: Can I visit the Château in advance of our stay?

A: We regularly run free preview weekends for teachers, so just let us know if you’d like to visit and we’ll be pleased to make the arrangements. We’ll give you a full tour of the site and facilities so you can get a good feel of what to expect from your school’s visit.

Q: Who will be my point of contact during my stay?

A: Each school is assigned a Group Leader who will greet them and be present to support throughout your stay.

Q: What travel documentation do students need?

A: The teacher organising the trip will hold on to the group’s travel insurance documents so all the students will need to bring is their passports.

Q: Do I need to bring any specialist equipment or clothing?

A: No – we have a comprehensive inventory of equipment for all our activities.

The launch pack we send you contains a full list of suggested clothing, none of which are out of the ordinary.

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Q: What is your payment process?

A: Once you’ve reserved the dates, you’ll need to pay the first, non-refundable deposit within 8 weeks. The second deposit is due 16 weeks after booking, with the third and final payment due eight weeks before arrival.

Q: Will students need additional pocket money?

A: All students’ on-site needs are catered for. During excursions students may get the chance to go shopping or visit gift shops.

We’d suggest students bring spending money of no more than 20–25 Euros each.

Q: What is included in the total cost?

A: In a word, everything! Coach travel from your school to the Château is included in the price, as is comprehensive travel insurance for your group. All excursions are included (except for our overnight excursions), with workbooks relating to each excursion, plus full use of our computing facilities for ‘Reportage’ participants.And of course, your booking fee covers a fully-supervised programme of adventure activities, evening entertainment, accommodation, healthy meals and free places for one teacher for every eight pupils.

Q: Can you arrange insurance?

A: You don’t need to make any additional arrangements – to make life easier for you Group Travel Insurance is included in the booking for Château visitors. This covers students and their party leaders from the moment you leave school until your return.

Please check our terms and condition for details.

Q: What about students with special needs?

A: We can accommodate most needs, but we do ask that you let us know at the time of booking so that we can advise you on whether we are equipped to deal with specific situations.

Q: What is the food like?

A: All our meals are created with health and nutrition in mind. Menus vary from day-to-day according to the season and the individual centre. Guests eat in the communal dining room, with four course evening meals and vegetarian selections.

We can also cater for students with special religious or dietary needs if you let us know in advance. Students who are off-site at lunchtime will be given a packed lunch, including filled baguettes, fruit, biscuits, crisps and a drink.

Q: How secure is the centre?

A: Dormitory door security codes restrict access to your group. Dorm windows are secure and a switchboard in the teachers’ room informs you whether the lights are on in your students’ quarters.

Q: Do you have fire drills?

A: Upon arriving at the Château, all schools receive a fire safety briefing where we point out the emergency exits and meeting areas and rehearse our evacuation procedure.

We then carry out an emergency fire drill involving everyone on site – students, teachers and staff.

Q: Do you have first aid cover?

A: We have fully qualified first aid staff on site at all times. In the event of a more serious accident we are a 10 minute drive to the nearest hospital.

Q: What care is available during the night?

A: Teachers sleep just down the corridor from their pupils and there is also a Duty Manager on call throughout the night.

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Booking conditions 1. DEFINITIONS Activity The activity, course, tour or event, details of which are set out in the Booking Confirmation or otherwise agreed in writing by Kingswood (or any substituted event).

Administration Charges Amendments or alterations to Bookings must be requested in accordance with the procedure outlined at clause 4.1 and will be subject to an administration charge of £20 per amendment.

Arrival Date The arrival date specified in the Booking Confirmation or such other date as may be applicable by reference to these Conditions.

Booking The reservation made by the Customer and accepted by Kingswood in accordance with these Conditions and as set out in the Booking Confirmation.

Booking Summary Kingswood’s written summary of Booking.

Booking Price The price set out in the Booking Confirmation or as otherwise confirmed in writing by Kingswood.

Cancellation Charges The cancellation charges payable by the Customer calculated as set out in clause 5.7.

Centre The Kingswood Activity Centre detailed in the Booking Confirmation or any such alternative or substituted centre as may be applicable by reference to these Conditions.

Conditions The terms and conditions set out in this document and any special terms and conditions agreed in writing between Kingswood and the Customer.

Contract The contract between Kingswood and the Customer for the Booking.

Customer The person, firm, company or School whose Booking is accepted by Kingswood in accordance with the Conditions.

Departure Date The departure date specified in the Booking Confirmation or such other date as may be applicable by reference to these Conditions.

Deposits The non-refundable deposits to be paid by the Customer as detailed in the Booking Confirmation or (where no such deposit has been detailed) the deposits calculated as follows: First Deposit: (a) where the Activity costs £100 or more per Party Member - £40 each + VAT (b) where the Activity costs less than £100 per Party Member - £20 each + VAT Second Deposit: (a) where the Activity costs £100 or more per Party Member - £55 each + VAT (b) where the Activity costs less than £100 per Party Member - £45 each + VAT Group Travel Policy Kingswood Educational Activity Centres Group Travel Insurance specially arranged by Kingswood details of which are available on request.

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Kingswood Kingswood Learning & Leisure Group Limited whose address is at Kingswood House, Alkmaar Way, Norwich, Norfolk, NR6 6BF. Party Leader(s) Any person(s) identified by the Customer responsible for organising attendance of Party Member(s) in respect of the Activity.

Party Member(s) Those person(s) whose attendance in respect of the Activity are included in the Booking Confirmation or whose attendance is otherwise notified to Kingswood in accordance with these Conditions.

Payment Schedule The payment schedule provided by Kingswood as part of the Booking Summary or (where no such payment schedule has been provided) payment to be made as follows: (a) First deposit – payable within 8 weeks of date booked (b) Second deposit – payable 8 weeks after the first deposit payable date (both first and second deposits are due within 16 weeks of date booked) (c) Final payment – payable 10 weeks prior to arrival.

Party Member Price The price per Party Member for the Booking.

Centre but may not necessarily have been taken there.

3.2 The details published in various brochures and leaflets are compiled from information which to the best of Kingswood’s knowledge is up-to-date and accurate at the time of going to press (the print date appearing in each brochure or leaflet). In the event that Kingswood becomes aware that any information contained within such materials is or has become inaccurate Kingswood will use reasonable endeavours to bring this to the attention of the Customer.

3.3 Prices are published in good faith based on the current academic year and Kingswood reserves the rights to amend published price bands.

2. CONDITIONS APPLICABLE 2.1 The Conditions shall apply to the Contract to the exclusion of all other terms and conditions.

2.2 No variation to these Conditions (including any special terms and conditions agreed between the parties) shall be binding unless agreed in writing between the authorised representatives of Kingswood and the Customer.

2.3 Any representations made by Kingswood’s employees or agents concerning the Booking or the Activity shall not be incorporated into the Contract unless confirmed in writing by Kingswood and in entering into the Contract the Customer acknowledges that it does not rely on and waives any claim for breach of any such representations which are not so confirmed.

2.4 Any quotation given by Kingswood may be withdrawn at any time prior to acceptance by the Customer and in any event shall lapse after 30 days.

2.5 Any typographical, clerical, or other error or omission in any sales literature, quotation, price list, acceptance of offer, invoice, or other documentation issued by Kingswood shall be subject to correction without any liability on the part of Kingswood.

2.6 For the avoidance of doubt the Contract is between the Customer and Kingswood and any claim for non payment of the Booking Price or any part thereof shall be brought against the Customer. The Customer shall be responsible for ensuring that it makes all appropriate arrangements with Party Member(s) for receipt of deposits and any other payments due in connection with the Booking.

4. BOOKING PROCEDURES & CONTRACT FORMATION 4.1 Kingswood shall generate a Booking Confirmation in response to a booking enquiry made by the Customer whether by submission of an order form or by other written or oral enquiry received from the Customer. The Booking Confirmation shall be deemed to be an offer made by Kingswood to the Customer to enter into a contract upon the terms thereof which may be withdrawn at any time prior to acceptance and which shall in any event be deemed to expire unless accepted in accordance with clause 4.2 prior to the date stated thereon.

4.2 The Customer acknowledges that once the Booking Confirmation has been signed by the Party Leader(s) and returned to Kingswood a binding Contract will immediately come into force between the Customer and Kingswood.

The Customer warrants that the Party Leader(s) are authorised to sign the Booking Confirmation and acknowledges that it shall be the responsibility of the Customer and the Party Leader(s) to obtain the express authority of each Party Member or their respective parents or guardians for their attendance at the Centre in respect of the Activity and to ensure that each Party Member and their parent or guardian has been made aware of and complies with these Conditions.

4.3 In the event that Kingswood agrees to accept a provisional booking, such provisional booking will be held at the discretion of Kingswood and Kingswood shall not be liable to the Customer or any Party Member in the event Kingswood is unable or unwilling to provide a Booking Confirmation which incorporates the Customer’s preferred dates.

4.4 The Customer shall not be entitled to make any alteration to any documentation issued by Kingswood. Any alteration required to any Booking Confirmation provided by Kingswood should be notified to Kingswood as soon as possible and prior to the signing of the Booking Confirmation and in the event Kingswood is able to satisfy the Customer’s requirements Kingswood shall send to the Customer a revised Booking Confirmation.

3. ACTIVITY, PRICING AND CENTRE INFORMATION 3.1 Activity photographs are used to give an idea of the adventure programmes at the

5. CHANGES AND CANCELLATIONS 5.1 Should the Customer wish to make any alteration to the Booking the requested alteration shall be notified to Kingswood

in writing by the Party Leader(s) promptly in which case Kingswood may accept such alteration (subject to any increase in the Booking Price, Administration Charges and changes to the Payment Schedule to reflect the alteration) at its sole discretion. Prior to requesting any alteration the Party Leader(s) should telephone Kingswood on 0800 655 6564 to discuss the required alteration.

Kingswood will not make any alteration to the Booking unless a written request is received from the Party Leader(s).

5.2 The Customer acknowledges and agrees that the Booking shall only cover those Party Members specified on the Booking Confirmation or otherwise agreed in writing with Kingswood in accordance with the Conditions and that no individual who is not a Party Member will be permitted to engage in any Activity or remain at any Centre.

5.3 Kingswood reserves the right to make changes to the Booking which are required to conform with any applicable safety or other statutory requirements or which are not of a material nature.

5.4 All itineraries and programmes are subject to alteration due to weather and/or operational factors and Kingswood reserves the right to change the accommodation or other facilities or services included in the Contract for others of reasonably equal suitability without prior notice or liability and without an alteration to the Booking Price.

5.5 Material changes may be necessary by reasons for prevailing weather conditions, operational considerations and matters beyond the control of Kingswood (including Force Majeure events). Accordingly, Kingswood reserves the right to make changes which are of a material nature and in such circumstances will inform the Customer as soon as reasonably possible. In such event the Customer shall have the following options: (a) to accept the change (subject to paying any additional charges or receiving a refund in respect of any price difference) in which case the Contract shall be deemed to be varied accordingly or (b) to book a substituted Activity with Kingswood providing a credit for the sums paid by the Customer or (c) to cancel the Booking or such part of the Booking as is affected by a material change with Kingswood refunding in full all sums paid in respect of the Booking or such part of the Booking as is affected by the material change less any insurance premiums (and excluding interest).

5.6 Where Kingswood makes changes of a material nature less than 8 weeks prior to the Arrival Date the Customer shall be entitled to compensation calculated as follows: Days prior to Arrival date on which material change is notified: More than 70 days - Nil 70 – 35 days - £3 per Party Member 34 – 15 days - £5 per Party Member 14 – 0 days - £7 per Party Member but no compensation shall be payable in circumstances where a material change is necessary as a result of factors outside the control of Kingswood or as the result of any act of Force Majeure.

5.7 The Customer shall be entitled to cancel

the Booking in total or for any of the Party Member(s) subject to the Party Leader(s) Providing Kingswood with written notice and payment of the Cancellation Charges: More than 8 weeks prior to Arrival Date - First Deposit only 56 – 29 days prior to Arrival Date - 60%* 28 - 15 days prior to Arrival Date - 75%* 14 – 1 days prior to Arrival Date - 90%* On or after Arrival Date 100%* *Percentage of the Booking Price or the relevant Party Member Price as appropriate 5.8 Without prejudice to any other right or remedy available to it Kingswood shall be entitled to cancel the Contract and refuse entry to the Centre without any liability in the event the Booking Price is not paid in accordance with the Payment Schedule in which case the Cancellation Charges shall apply calculated from the date at which notice of cancellation is given by Kingswood.

5.9 Without prejudice to any other right or remedy available to it, Kingswood shall be entitled to cancel the Contract or such part of the Contract as may be determined by Kingswood without liability on receipt of any notice received from the Customer or Party Leader(s) by reference to clause 7.4 in which case the Cancellation Charges shall apply calculated from the date at which notice of cancellation is given by Kingswood.

5.10 The Customer may be able to reclaim the Cancellation Charges (in full or in part) under the terms of the Group Travel Policy if selected by the Customer (terms and conditions apply – see leaflet for details).

6. BOOKING PRICE AND PAYMENT SCHEDULE 6.1 Subject to any special terms agreed in writing between Kingswood and the Customer the Customer shall make payment for the Deposits and the Booking Price as set out in the Payment Schedule. Kingswood shall not send payment reminders and the Customer must ensure that payments are made by the relevant due dates.

6.2 Unless otherwise provided in these Conditions or agreed in writing by Kingswood any First Deposits (see Deposits above) are non-refundable.

6.3 If at any time before the Arrival Date Kingswood deems it necessary to increase the Booking Price to give effect to any increase in cost to Kingswood in providing the Activity or services (including any increase in the rate of VAT applicable written notice of any such increase shall be given to the Customer increasing the Booking Price and in the event such increase: (a) does not exceed 5% of the Booking Price: the Customer shall not have the right to cancel the Contract (b) exceeds 5% of the Booking Price: the Customer shall have the right to cancel the Contract within 14 days of receipt of such notice and Kingswood shall refund in full all sums paid in respect of the Booking (excluding interest).

6.4 Notwithstanding the provisions of clause 6.3 above any increase in the cost to Kingswood necessitating an increase in the Booking Price which is a result of any change which is requested by the Customer or as a result of any delay caused by any instructions of the Customer or failure of the Customer to give to Kingswood adequate information or instructions shall not entitle the Customer to cancel the Contract on receipt of a written notice of such increase in the Booking Price other than as provided in clause 5.7.

6.5 If the Customer fails to make payment in accordance with the Payment Schedule then without prejudice to any other right or remedy available to it Kingswood shall be entitled to charge the Customer interest at the rate of 3% per annum above National Westminster Bank PLC base rate from time to time until payment in full is made (a part of a month being treated as a full month for the purpose of calculating interest).

7. CUSTOMER’S OBLIGATIONS

7.1 Participation in activities requires Party Member(s) to be in good health and have a reasonable basic level of fitness.

7.2 The Party Leader(s) accept responsibility for the general conduct of the Party Member(s) throughout the stay and the Customer and the Party Leader(s) shall ensure that: (a) Teachers and/or other adults accompanying the party agree to act ‘in loco parentis’ at all times. Kingswood staff provide activity instruction only to groups during sessions. (b) take all reasonable steps to minimise disturbance to other guests and prevent damage to the property. (c) no party member under 18 years of age consumes alcoholic drinks. (d) all local laws relating to the consumption of alcohol are at all times obeyed by the Party Member(s). (e) ensure that no Party Member smokes in any part of the Centre other than in those areas marked as designated smoking areas. (f) suitable arrangements are made for the exclusion of any Party Member who fails to comply with the provisions of this clause or the reasonable instructions of Kingswood. (g) Kingswood is reimbursed in full on or before the Departure Date in respect of all loss or damage caused or contributed to by any Party Member. (h) all appropriate measures are taken for the protection and security of any valuables baggage or other personal possessions responsibility for which shall remain with the Customer and the Party Member(s).

7.3 The operation of the Centre is subject to statutory controls including those relating to fire licensing entertainment safety of equipment and the Customer and the Party Leader(s) shall ensure that all Party Member(s) and any other visitors or guests under their control or supervision strictly observe all such requirements.

7.4 The Customer and the Party Leader(s) shall at all times take such precautions as shall be necessary and/or as may be reasonably required by Kingswood to prevent or restrict the spread of infectious or contagious diseases e.g. chicken pox, gastro enteritis. In particular (and without limitation) the Customer and/ or the Party Leader(s) are required to advise Kingswood if any Party Member has suffered from or been in contact with other persons or animals suffering from infectious or contagious diseases representing any threat to human health within the period of 4 weeks prior to the Arrival Date. In the event that cancellation of the booking of the relevant Party Member is necessary the appropriate Cancellation Charges will apply but these may be reclaimable if covered under the terms of the Group Travel Policy or any other insurance policy taken out by the Customer or the Party Member(s).

7.5 The Customer must advise Kingswood at the time of making any Booking or as soon as the Customer becomes aware of any special needs or care requirements required for any Party Member(s) and the Customer acknowledges that Kingswood does not provide routine or special assistance to Party Member(s) in respect of any such special needs or care requirements.

7.6 Kingswood reserves the right to decline any Booking or exclude any Party Member at any time prior to or during the Activity if in Kingswood’s opinion the inclusion of that Party Member is not compatible with the general enjoyment and well being of the visit.

Any additional costs so incurred would be entirely at the responsibility and expense of the Customer.

8. COMPLAINTS In the event that the Customer is not satisfied with the Activity or services provided by Kingswood the Customer or Party Leader(s) must notify the Kingswood Centre Manager during the stay of any claim the Customer intends to pursue thereby affording Kingswood the opportunity to rectify any problem raised. If it is not resolved immediately the Customer should write to

Kingswood immediately and Kingwood will endeavour to find a satisfactory solution up to a limit of £3,000 per Booking (representing the maximum liability of Kingswood unless otherwise provided under these Conditions).

Kingswood shall not accept liability for any complaint which is not notified to Kingswood in writing within 28 days of the Departure Date.

9. LIABILITY 9.1 Any liability of Kingswood hereunder (except in respect of death or personal injury caused by Kingswood’s negligence or that of its employees or agents which is not limited or excluded by these Conditions) for any delay in performing or any failure to perform any of Kingswood’s obligations in relation to the Booking shall be limited to the excess (if any) of the cost to the Customer in the cheapest available market of similar services to replace those not performed over the Booking Price.

9.2 In all cases except where personal injury, illness, or death results Kingswood’s liability is limited to twice the Party Member Price (excluding insurance premiums and amendment charges) of the Party member affected in total.

9.3 Except in respect of death or personal injury caused by Kingswood’s negligence or that of Kingswood’s employees or agents Kingswood shall not be liable to the Customer or any Party Member by reason of any representation or any implied warranty condition or other term or any duty at common law or under the express terms of the Contract for any consequential loss or damage, (whether for loss of profit or otherwise) costs, expenses, or other claims for consequential compensation whatsoever (and whether caused by Kingswood’s negligence or that of Kingswood’s employees or agents or otherwise) which arise out of or in connection with the Booking except as expressly provided in the Conditions.

9.4 Subject as expressly provided in these Conditions all warranties, conditions, or other terms implied by statute or common law are extended to the fullest extent permitted

by Law. 9.5 The Customer shall indemnify and keep indemnified Kingswood from and against any and all direct and indirect loss, damage, costs, claims, demands, or liability (whether criminal or civil) arising out of any injury or other loss to Kingswood its employees, guests, visitors, or agents unless. Kingswood is liable for the same under these Conditions.

10. INSURANCE Travel insurance cover is included in the Booking Price. Please check policy wording.

11. FORCE MAJEURE Kingswood shall not be liable for any delay in performing or failure to perform any obligation or alterations and cancellations due to any cause beyond Kingswood’s reasonable control including strikes, lock-outs, labour disputes, act of God, war, riot, civil commotion, terrorism, malicious damage, threats to safety, compliance with any law or governmental order, rule, regulation, or direction, accident, environmental contamination, pandemic, outbreak of disease, breakdown of plant or machinery, fire, flood, storm, difficulty or increased expense in obtaining workmen, materials, goods or raw materials in connection with the performance of this Agreement.

13.1 At certain times Kingswood retains professional photographers to take pictures at Centres for use in promotional material.

If any members of your group do NOT want to appear in any such photography the Party Leader(s) should notify us prior to their visit and advise the Customer Service Manager at the Centre upon arrival.

13.2 Kingswood uses elements of customer feedback including letters and feed back forms in some promotional material. If you do NOT wish to be quoted, please could you inform us on any written material that you submit to us.

14. DATA PROTECTION Kingswood has measures in place to protect the personal data held by us. Personal data collected from you including personal data relating to Party Members will only be used by Kingswood in order to fulfil our obligations under the Contract including in the administration of your Booking and in the arrangement and provision of the Activity and in complying with our obligations in relation to health and safety and other regulatory obligations as well as for informing you about Kingswood’s products and services. All personal data is processed in accordance with data protection legislation.

15. GENERAL 15.1 We allow 1 free adult space for every 10 paying student places. If an adult is attending as a one-to-one carer for a specific student, we will allow that adult free at our discretion depending on bed availability.

15.2 The headings in the Conditions are for convenience only and shall not affect their interpretation.

15.3 Kingswood may perform any of its obligations or exercise any of its rights hereunder by itself or through its employees agents or sub-contractors.

15.4 No waiver by Kingswood of any breach of the Contract by the Customer shall l be considered as a waiver of any subsequent breach of the same or other provision.

15.5 No failure by Kingswood to exercise any power given to it or to insist upon strict compliance by Kingswood with any obligation hereunder and no custom or practice of the parties at variance with the terms hereunder shall constitute any waiver of any of Kingswood’s rights under the Contract.

15.6 A person who is not a party to this Contract has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any of these Conditions but this does not affect any right or remedy of a third party which exists or is available apart from under that Act. 15.7 If any provisions of these Conditions is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these Conditions and the remainder of the provisions in question shall not be affected thereby.

15.8 Any notice given hereunder must be given in writing and delivered or sent by post or facsimile transmission to the residence or principal place of business of the party to whom it is addressed.

15.9 The Contract shall be governed by the laws of England and subject to the jurisdiction of the English courts.

May 2012

12. SPECIAL REQUESTS All special requests should be made at the earliest opportunity in writing. Kingswood will endeavour to meet all reasonable requirements and notify the appropriate persons accordingly. We cannot guarantee that special requests will be fulfilled and therefore failure to do so does not constitute a breach of contract unless they have been specifically guaranteed by the company in writing.

13. PHOTOGRAPHY AND MARKETING

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Call us now on 0800 655 6564 or +44 1603 309 307 or visit kingswood.co.uk Kingswood House | Alkmaar Way | Norwich | NR6 6BF KWUK_BR_22.04.13_734