August 2021 Global Traveler

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August 2021

LĀNA’I p. 74 LAS VEGAS p. 62 MALTA p.58 MEXICO CITY p. 50 MILWAUKEE p.56 NAIROBI p.70 SYDNEY p. 60 VATICAN CITY p. 72 VIENTIANE p. 64

CARIBBEAN BEAT The Dominican Republic pulses with a rhythm all its own. p. 66

LETTER FROM THE EDITOR ®

EDITORIAL Editor In Chief Kimberly Krol Inlander kim.krol@globaltravelerusa.com Vice President/Digital Director Katie Skrzek katie.skrzek@globaltravelerusa.com Senior Editor Janice Hecht jan.hecht@globaltravelerusa.com Associate Editor/Copy Editor Patricia Vanikiotis patty.vanikiotis@globaltravelerusa.com Social Media & Editorial Coordinator Mary Melnick mary.melnick@globaltravelerusa.com Assistant Editor Audrey Lee audrey.lee@globaltravelerusa.com

Just Chillin’: Kimberly enjoying the snow during a wintertime visit to Woodlands Spa and Salon at Nemacolin PHOTO: © KIMBERLY KROL INLANDER

Ready for Takeoff

W

e are right in the thick of summer travel season — and this is certainly a busy one! The predictions were spot on, even if the timing was uncertain: Pent-up demand for travel post-pandemic would lead to a surge, and we’re in the middle of that upward trajectory, which shows no signs of settling down. As most of that travel remains domestic, more and more countries around the globe are reopening borders and welcoming travelers.

We’re happy to see it, and we’re even happier to get back to the business of travel, as it’s part of our DNA. What’s on your upcoming travel schedule? Up next for me is a road trip up the Maine coast this month with my husband to celebrate our one-year wedding anniversary. We were on the fence about when to reschedule our honeymoon, but it didn’t work out to plan for it on the actual date of our anniversary, so we decided to join the masses and do a road trip to somewhere new. However, we waited a bit too long as we wavered over scheduling, so we’re feeling the squeeze with planning because so many of us have the same idea! After that, the FXExpress team will celebrate our first in-person awards event since December 2019, in Washington, D.C. Please join us at the Kimpton Hotel Monaco Aug. 26! We’ll be celebrating the previously announced Leisure Lifestyle Awards winners, as well as the 2021 winners of The Trazees and Wherever Awards, which we’re bringing to you in this issue. See the winning lineup on page 34. Then, I’m off for a long weekend in New Jersey’s The Wildwoods in September which, while it may seem counterintuitive, is my

favorite month to visit the Jersey shore.

My photo this month may also seem counterintuitive because record high temperatures are making their way across the country, but I allowed myself a mental departure to the much cooler temps of winter to recount a visit to Woodlands Spa and Salon at Nemacolin in January. No matter the season, it’s always the right time for a spa treatment. Turn to page 26 for more.

I’d also like to highlight the first in a two-part series on diversity, equality and inclusion in the travel industry. On page 44, Sheryl Nance-Nash takes a closer look at what the domestic airlines are doing to improve DEI in their organizations and in the industry. Next month she takes a similar look at the hotel industry.

We’re also debuting an Outstanding Diversity & Inclusion in Travel nod in our yearly GT Tested Reader Survey awards. The inaugural winner will be announced in December. We are committed to continuing to cover these important issues in the travel industry.

We also travel to Sydney, Las Vegas, Vatican City, Mexico City, the Dominican Republic, Lāna’i, Malta, Vientiane, Milwaukee, Nairobi and Paris in this issue!

Join us next month as we take a closer look at charitable travel and get spooky at Dracula’s Castle in Transylvania. Until then, enjoy your summer getaways!

globaltravelerusa.com AUGUST 2021

Staff Photographer Christopher P. Ottaunick christopher@globaltravelerusa.com Special Events Video Editor Vance Piccin

COLUMNISTS Margaret Backenheimer Debra Bokur J.D. Brown Mark Chesnut Jack Guy Kelly Magyarics

WRITERS Ron Bernthal Teresa Bitler Debra Bokur Elyse Glickman Tim Leffel Sheryl Nance-Nash Richard Newton Katherine Rodeghier Brandon Schultz

For complete bios visit globaltravelerusa.com

CIRCULATION Special Projects Manager John Wroblewski Specialist Louie Atsaves Managers Jayhawk Evans, Mark P. Ford, Teresa Jackson, Anthony “Scraps” Dimera Circulation Director Michele Shannon Circulation Manager Anna Pudzianowski Research Consultant Sharon Sterne ADVISORY BOARD Chairman Michael Donahue COO Michael Kiely President Carlos Cappuccio Deputy Vice President Aviation Edward Jefferson Deputy Vice President Accommodations Stephen Doherty Deputy Director Destinations Wayne Tallman Vice President Special Events/Photography Christopher Ottaunick Secretary Mark Lane Research Director Frank LoVerme Director of Technology Bob Hancock Director of Digital Advancement Jared Torgan Vice President of Corporate Giving Jim Bolger

GENERAL COUNSEL Thomas F. Goldman CONTACT US General Inquiries/Issue Requests/Reprints info@globaltravelerusa.com Subscriptions tel 818 286 3134 | gbtcs@magserv.com Public Relations kim.krol@globaltravelerusa.com Letters to the Editor letters@globaltravelerusa.com

Kimberly Krol Inlander Editor in Chief

As of publication, the destinations and venues mentioned in this issue were planning to reopen or are currently operating, but many may have restrictions or limitations in place to address current public health concerns. Always check in advance to confirm current requirements and restrictions.

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ART Art Director Tracey Cullen tracey.cullen@globaltravelerusa.com

Global Traveler is published monthly by FXExpress Publications, Inc., 309 Floral Vale Blvd., Yardley, PA 19067. The U.S. subscription rate is $42 for one year, $79.95 for two years, $121.95 for three years.

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Play Time: Francis with Paul Gosselin (left) and Gerry Gallagher (right) PHOTO: © FRANCIS X. GALLAGHER

Meet and Greet

I

am writing this letter from the beach in Kitty Hawk, North Carolina, where we are enjoying our annual trip. This year is different from last now that coronavirus vaccines have given us back our freedom. I’ve heard there are more people vacationing here than ever before, and a large home builder here, Saga Homes, is going gangbusters with record home sales and growing prices. New home construction takes at least two years to break ground, and pricing is not firm due to market demand and the cost of lumber and construction materials.

We are hoping and waiting for the rest of the world to catch up to our vaccination rate and for the United States to create a sensible plan to allow vaccinated travelers into the country. Perhaps we will see some progress by the time you read this letter. Global Traveler is not just about North Americans traveling the world but about the entire world traveling all over the globe, including the United States. It is time to get back to normal.

We recently decided to push the envelope and conduct face-to-face meetings in Los Angeles and Chicago, and it was the right thing to do. These two trips generated sales and laid groundwork for our clients who will come out of the COVID crisis this fall. I also appreciated the opportunity for a dual stay at The Peninsula hotels in Beverly Hills and Chicago — two distinct properties and two wonderful experiences.

In Beverly Hills it was super timing, as my first day of meetings coincided with the day Los Angeles County dropped the mask mandate. It was the first week customers could sit at barstools at the bar, and everything seemed back to normal. It felt like a reunion when I saw Jolly, the bar hostess, and I caught up with Offer Nissenbaum, The Peninsula’s managing director, discussing

family and business opportunities. I enjoyed dinner at The Belvedere with Maria Angeles, our newest team member in California, and Kristin Carlson, managing director of Tahiti Tourisme Board. Maria took me to Ontario, California, to meet with our good friend Mark Thorpe, president, Ontario International Airport; we had a great dinner at the historic Sycamore Inn in Rancho Cucamonga. What a step back in time — all the Hollywood stars would stop here on their way to and from Palm Springs.

In Chicago the high point was Z Bar on The Peninsula rooftop, where we met Luc Bondar, president, United MileagePlus. After 14 months of Zoom and Teams, it was great to really see Luc. Haley Fogarty, advertising manager at FX Express, accompanied me on the trip. Haley joined the team in December, but due to the situation could not take many business trips, so our jaunt to Chicago was welcome. You can read Haley’s GT Tested review of The Peninsula Chicago in an upcoming issue.

On the flight out to L.A., I sat next to President Biden’s niece. We had a wonderful conversation from Philadelphia to LAX … you never know who you will meet when you are flying!

Thanks for your continued support through these hard times — make sure you vote for your favorites in the GT Tested Survey awards!

Production & Advertising Manager Yasser Ogando tel 267 884 1650 | yasser.ogando@globaltravelerusa.com

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August 2021

PHOTO: © DELMAS LEHMAN | DREAMSTIME.COM

CONTENTS

34 features

on the cover globaltravelerusa.com | $4.99

August 2021

LĀNA’I p. 74 LAS VEGAS p. 62 MALTA p.58 MEXICO CITY p. 50 MILWAUKEE p.56 NAIROBI p.70 SYDNEY p. 60 VATICAN CITY p. 72 VIENTIANE p. 64

34

Best of the Best Global Traveler announces the winners of The Trazees and Wherever Awards.

44

CARIBBEAN BEAT The Dominican Republic pulses with a rhythm all its own. p. 66

COVER PHOTO: DOMINICAN REPUBLIC PHOTO: © VALIO84SL | DREAMSTIME.COM

Culture of Inclusion Airlines take action to improve diversity in the workplace.

business destinations 50

Destination One: Mexico City Mexico City takes center stage as a world-class destination.

56

60

9–5: Sydney Business meets beach culture in sun-splashed Sydney.

62

After 5: Las Vegas Discover after-hours fun in the city that dazzles.

Stateside: Milwaukee Milwaukee reopens with new and resumed projects on tap.

58

MICE: Malta The tiny island nation goes big for conventions and meetings.

AUGUST 2021 globaltravelerusa.com

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August 2021

CONTENTS 70

in every issue 10 14 16 19 20

21 24 26 28 30 32 78 80 81 82

74

Mail Call News Reviews One on One: Visit Savannah One on One: Hotel Monaco Washington DC Technology Wine & Spirits Spas Golf Chefs Cruising LGBTQ+ Airport Update Medical Tourism Preview

leisure destinations 64

Neighborhoods: Vientiane Unearth Vientiane’s rare cultural, architectural and culinary treasures.

66 Friends & Family: Dominican Republic The Dominican Republic pulses with a rhythm all its own.

70

74

Tours: Nairobi Encounter wildlife at Nairobi National Park.

Bucket List: Vatican City Attend Mass among the historic marvels of St. Peter’s Basilica.

74

Kicking Back: Lāna’i Recharge your mana energy and find balance in legendary Lāna’i.

FX

EXPRESS

P U B L I C AT I O N S , I N C .

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Global Traveler and Globility are registered trademarks of Global Traveler magazine and of its parent company, FXExpress Publications, Inc. Global Traveler is not affiliated with any commercial interests within the travel industry. The opinions expressed by contributors are not necessarily those of the publisher, nor can the publisher accept responsibility for errors or omissions. The magazine cannot accept responsibility for unsolicited articles, photographs or other material. AAM member 04-0361-2. AAM audited circulation 111,517. ISSN 1551-7187 © 2021 FXExpress Publications, Inc. All rights reserved. Reproduction in whole or part of text, photographs or illustrations without permission of the publisher is strictly prohibited.

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FLY WITH CONFIDENCE For the Chicago Department of Aviation (CDA), there is no higher priority than the safety and well-being of the traveling public and its airport community in Chicago. O’Hare and Midway International Airports, which are operated by the CDA, are committed to providing travelers with safe and efficient facilities, while offering best-in-class services and amenities. The CDA continues to work closely with federal, state, and local agencies to ensure travelers are healthy, comfortable and safe. Chicago’s airports are ready to make your essential travel possible.

For more information on what we are doing, visit flychicago.com/covid

/fly2ohare /fly2midway

@fly2ohare @fly2midway

@fly2ohare @fly2midway

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/flychicago

MAIL CALL

Q&A WITH MARIA ANGELES, ACCOUNT EXECUTIVE Pandemic aside, what do you think is the most underrated vacation destination and why?

Tell us. Email us at letters@globaltravelerusa.com

Looking forward to gathering family and friends for our getaway in mid-August.

REBECCA MASSEY, VIA EMAIL

CASEY MORRISON, VIA EMAIL

Q&A TIME In our April/May 2021 issue we asked for your current thoughts on travel and what travel you have planned for the rest of 2021. A few readers wrote in: Despite being an experienced, frequent traveler, I underestimated the pent-up demand for travel this summer, and I’ve come up against unexpected roadblocks. I’m looking ahead to fall/winter 2021 and spring/summer 2022 travel now!

CONRAD HARRIS, VIA EMAIL Last November my husband and I drove to the Outer Banks area to find a rental for this summer.

I’m glad we timed the trip early, as rentals soared in nearly every U.S. beach and even lake/mountain destination this summer. We were seeking a larger house so we could include extended family. Seeing the trend, we even booked our dinner reservations as early as the individual establishments allowed.

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globaltravelerusa.com AUGUST 2021

TOGETHER BY HYATT In the May 5 issue of eFlyer USA we covered Hyatt Hotel Corp.’s Together by Hyatt program for meeting planners. We asked: Has your company planned any post-pandemic hybrid events? Hear more from one reader: I work in corporate event planning, and we’re seeing huge success with our hybrid events. According to our numbers, annual conferences we’ve organized for years are seeing increased reach and attendance by offering hybrid options, and they’ve been able to get really creative with sponsorships at hybrid events, too. We see companies sending two to three in-person attendees, then increasing their attendance with hybrid registrations. Pandemic or not, I wouldn’t be surprised to see these trends continue for years to come.

JOANN RICHARDSON, VIA EMAIL

CONTACT GT DO YOU HAVE A STORY TO SHARE? THOUGHTS ON A RECENT GT ARTICLE? Email: letters@globaltravelerusa.com Write: Letters to the Editor 309 Floral Vale Blvd.

Yardley, PA 19067 Letters must be written exclusively to Global Traveler and must include your full name, mailing address and contact phone number. Letters become the property of Global Traveler. We cannot respond to every letter. Global Traveler reserves the right to edit letters to the editor for length and clarity. The opinions expressed in Mail Call are not necessarily those of Global Traveler, and Global Traveler cannot accept responsibility for errors or omissions.

PHOTOS: © MARIA ANGELES, © HOLA2YOU71 | DREAMSTIME.COM

When the pandemic first struck in March 2020, I immediately rescheduled all my planned 2020 travel to the same dates, give or take, in 2021, so that took a lot of stress out of figuring out what to do this year. Some trips needed more rescheduling and postponement, but several worked out on the new dates in 2021.

PHOTO: © MONKEY BUSINESS IMAGES | DREAMSTIME.COM

Ready to plan your next family vacation?

Whereverfamily.com is the trusted source for the modern family written by award-winning journalists connected closely to family travel. Updated daily with content unique to today’s traveling families, the website features need-to-know information on planning family trips at any budget for any age group.

MAIL CALL

almost immediate bonds. It was a unique situation to be in at a crazy time in the world, and that shared experience led to lifelong friendships. As our policy loosens, I am starting to see business travel slowly pick up in airports, and it’s a great sight to see.

CHARLIE WALLACE, VIA EMAIL

BUSINESS TRAVEL CONFIDENCE RETURNING In the June 16 issue of eFlyer USA, we discussed the latest Traveler Confidence Index survey from Travel Again. According to the survey, 31 percent of respondents were planning some type of business travel for the summer. We asked: Have you traveled for business since the pandemic? What is your company’s current policy for business travel?

This inspired two readers to write in with thoughts:

HAVE VACCINE, WILL WIN COOL STUFF In the May 26 issue of eFlyer USA we told readers about a United Airlines program that offered members of its MileagePlus program the chance to win a year’s worth of travel for receiving the COVID-19 vaccine. We asked: Have you entered or won any vaccine sweepstakes?

I saw the article about United’s sweepstakes and thought it was such a cool idea! But I wish people were motivated to get vaccinated without these incentives being needed. However, I am more than happy to try my luck at winning! I entered the United contest and a few others in my area. A

My company is still debating when to return to the office, with a decision to come by October.

I’m pushing for a hybrid return to the workplace but am disheartened that they won’t even start a discussion about returning to business travel until that decision is made. I’m afraid if we resume business travel too late, we’ll be behind the curve and will lose business as a result.

RICHARD SCOTT, VIA EMAIL While extremely altered and very restricted, I traveled for business, when essential, throughout the pandemic. I met a few other masked business travelers during the process and formed

Visit our website to access past and present articles, reports, guides, hot travel links and deals and video interviews, as well as forms for subscribing to the magazine and our eFlyer newsletter.

May 2011

ABU DHABI

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IMMORTALIZED BY PAINTERS AND POETS ALIKE fine vines

TEL AVIV

Torrontés Tango

FAMILY BUSINESS MEETS ROMANCE IN THE WHITE CITY

Argentina’s signature white will have all your senses dancing.

I

n an attempt to describe Torrontés, Argentina’s signature white wine, some have compared it to Pinot Grigio, Viognier, even Riesling. But none come close. Made from the grape of the same name, Torrontés is like no other. It begins with an aroma that conjures up a bouquet of flowers (the honeyed, perfumed Muscat of Alexandria is one of its ancestors), hinting that a sweet wine will follow. But no, Torrontés goes toward dry and fruity with a tangy and spicy edge. It is the perfect aperitif and equally right with shellfish, Niçoise salad, chicken, other whitemeat dishes, lightly flavored cheese and many Asian foods.

As Americans discover this intriguing wine, they will also discover that, with a myriad of choices, even the most attractive Torrontés usually costs under $20.

And what are the most attractive Torrontés? Among two dozen that I’ve recently tasted, these are my favorites.

Xavier Flouret Flaca 2008 ($18) is one of the most elegant Torrontés, with a delicate floral nose that hints of apricot and peach; a dry, Powered by round, well-structured body; a fruit-filled taste and vibrant acidity; and a long, delicious finish.

Its Muscat ancestor comes to the fore in Lo Tengo 2009’s ($11.50) vivid, flowery aroma. It goes on to be a clearly focused, intensely flavored, bright and satisfying wine.

IN THE COOK ISLANDS, on Rarotonga, I’m walking along a dusty path, edged There is a suggestion of by a plethora of plants and trees. Fat papayas hang from their umbrella-like sweet mint and an evocation trees; bananas, still green on the stem, invite; and mangos, ripe and ready, have of orange and peach in Finca fallen from their roost. Blossoming bushes waft a perfume, butterflies circle halos La Linda 2009’s ($11) aroma, around my head, and a stream gurgles nearby. A mother sow and her family of followed by a relatively full body cartoonish piglets join me on the road. Not one but 10 roosters crow in competing symphonies — though early morning is long past. The sea lies nearby, but and excellent balance. Altogether a here, hiking inland, surrounded by steep hills and much vegetation, I feel like the pleasing, inviting wine. only person left on Earth.

Finca El Origen Reserva 2009 ($12) Luckily, I’m not. I share this walk with one of the Cook Islands’ most Ease body, mind and soul in is clean, crisp and refreshing, offering a famous residents, a larger-than-life figure known as Uncle Pa, once a world typical Torrontés floral flavor with pear the natural goodness of the surfing champion. Though an octogenarian, he wears long dreadlocks, treks and peach overtones and a gentle reminder shirtless and sports a colorful sarong. With rippling muscles and the physique of citrus fruits in the A particularly of a 30-year-old man, he belies aging and serves as the metaphorical poster Cook Islands.

BY mouth.

BECCA HENSLEY harmonious wine. child for his role as this island nation’s most famous healer. An herbalist or The delightful Pascual Toso 2009 ($15) kahuna, he learned from his grandmother about the power of the plants that BEACHSIDE BLISS:herbal notes grow on these less-traveled islands. Intuitive, fearless, with a foot in both the combines keen fruit flavors, Spa treatment on the beach at and a fresh lemony acidity with a trace of past and the modern world, Uncle Pa has helped thousands of people regain Aitutaki Lagoon their health over the years. As we walk, he picks leaves, flowers, berries and honey and floral tones.

PHOTO: © STEVE ALLEN | DREAMSTIME.COM Following its aroma of fresh flowers and ripefruit. He tells me how he makes elixirs or poultices from them; he lets me taste fruit, Colomé 2009 ($15) is a graceful wine with notes reminiscent of grapefruit.

72citric globaltravelerusa.com JUNE 2017 The pale-shaded Dominio del Plata’s Crios 2009 ($13.50) has a lilac-scented aroma with peach overtones followed by a dry, tangy taste. 

Art of Healing

www.globaltravelerusa.com

INFO TO GO

A variety of international airlines fly to Rarotonga International Airport on the Cook Islands’ main island. In December 2016 Air New Zealand began weekly non-stop flights on its comfortable Boeing 777-200 aircraft, which offers a new premium-economy option, from Los Angeles (LAX), making the trek from the United States easier than ever.

ICELAND

ADVENTURE AWAITS IN THE LAND OF FIRE AND ICE

May 2011 | Global Traveler | 35

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I will never support a system that tracks people for their health just because they want to travel the world. It will allow people to review my health and make decisions that may not be justified to influence my life. We are a free society and should never be restricted from enjoying life. I’ve traveled for more than 50 years and millions of miles; no one has ever needed to track my travel and my health.

Don’t stop us from enjoying the world around us. Don’t try to track our every movement. Do work at making ships, planes, trains and automobiles as safe as they can be. Do clean and sanitize as best you can.

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local brewery gives away a free beer with proof of vaccination, so I did enjoy a cider recently, compliments of the establishment.

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NEWS, DEALS AND REWARDS

Delta Air Lines Offers COVID-19 Home Testing Delta Air Lines customers now have more ways to meet COVID-19 testing requirements with convenient, accurate, in-home rapid antigen tests that can be shipped directly to a home address or picked up locally.

These tests are now available for purchase online.

In a partnership with AZOVA, Ellume COVID-19 Home Tests offer highly accurate results in just minutes. The single-package tests sync with smartphones for results, are authorized for use in children 2 years and older and are compliant with government reporting requirements.

The tests cost $50. This product is the only rapid antigen test on the market authorized to give both asymptomatic and symptomatic individuals reliable results after 15 minutes. _______ delta.com azova.com

Technology Accelerates Processing at Doha

frenchbee.com

dohahamadairport.com

French bee Non-Stop to Paris

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SWISS Previews New Premium Economy Swiss International Air Lines unveiled its new premiumeconomy class, debuting on flights in the fourth quarter of 2021. The cabin boasts greater privacy, enhanced in-flight comfort and a newly developed fixed-backshell seat. The new cabin will gradually be installed on all of SWISS’s flagship, long-haul Boeing 777-300ERs and can be booked now.

Each 777-300ER will feature 24 premiumeconomy seats from manufacturer ZIM. The fixed backshell ensures no intrusion into the personal space of the seat behind. Each seat is 18–20 inches wide with nearly 39 inches of pitch, greater recline and a fold-out leg rest. Travelers receive amenity kits made with sustainable materials, noise-reducing headphones, a 15.6-inch entertainment screen, personal reading lamps and a built-in USB-A socket. The in-flight cuisine has been specially tailored for the new cabin alongside double the baggage allowance of economy class. _______ swiss.com

PHOTOS: © ELLUME, © FRENCH BEE, © SWISS

French bee launched its first East Coast route between Newark (EWR) and Paris (ORY) on July 15. Fares start at $139 one way departing Mondays, Thursdays, Saturdays and Sundays from EWR at 10:55 p.m. and arriving in Paris the next day at 12:20 p.m. The flight departs ORY at 6:45 p.m. and arrives at Newark at 9 p.m.

French bee operates four Airbus A350s with 411 seats between two classes. Mood lighting mimics sunrise and sunset, and all seats include adjustable headrests, USB and electrical ports, headphone sockets and unlimited in-flight entertainment on extralarge HD touchscreens. Four WiFi packages are also offered. _______

Doha’s Hamad International Airport installed innovative screening technology at its security checkpoint to deliver unprecedented levels of security, customer service and efficiency.

Installed at the transfers hall, the new technology is part of the airport’s Smart Security Programme, aimed at deploying advanced screening technological solutions across the wider airport campus and part of the airport expansion.

With the new innovation, passengers do not need to remove liquids or larger electronic items from bags. It can process passengers faster by allowing six passengers to load items into trays simultaneously. Prior to screening, boarding pass scanners electronically tag each passenger’s belongings to their boarding card. When passengers remove these items from the tray, the system scans the tray to make sure no items are left behind. The technology also includes shoe-screening capability, conducted in just a few seconds, meaning passengers do not have to remove footwear.

Another system in the works includes a remote screening management system for cabin baggage that keeps the system belt moving during the image evaluation process and provides a high detection and low false-alarm rate, meaning fewer random checks. Outfitted with UV-C modules, this system also disinfects every tray before passenger use. DOH is fast-tracking this technology to be one of the first global airports to roll it out across its departures and transfers passenger screening lanes later this year. _______

Banyan Tree’s First European Hotel Banyan Tree Group continued its global expansion with the June 15 opening of its first flagship property in Europe, Angsana Corfu Resort & Spa in Greece. The resort boasts 159 guestrooms and suites and 37 one- to four-bedroom pool villas.

Dubbing itself an experience-driven retreat, some of Angsana Corfu Resort & Spa’s main features include a total of 10 food and beverage venues, with four signature restaurants and seven bars with outdoor terraces; Angsana Spa, boasting 11 treatment rooms, an indoor pool area and juice bar; Banyan Tree’s signature Rangers’ Club, a dedicated space for children; the ability to book a range of daytrip excursions; and six dedicated venues for weddings and events. _______ banyantree.com

On-Demand Crew on Princess Cruises Princess Cruises introduced a new on-demand service allowing cruise guests to call a crew member to their exact location to make an in-person assistance request. CrewCall is available on stateroom TVs as well as the MedallionClass app, leveraging the OceanMedallion wearable to help the crew member locate the guest and be of service.

With the CrewCall Chat feature, guests can text their specific question or request via a smart device to be answered or actioned virtually by the crew. Both of these new features expand the OceanNow digital experience guests utilize to order food, beverages, retail and amenities directly to their location. _______ princess.com

All-Inclusive at Renaissance Curaçao Experience Renaissance Curaçao and its surroundings to the fullest with the resort’s All-Inclusive offer, available through Dec. 22. The offer includes unlimited beverages, daily breakfast at Nautilus Restaurant, daily á la carte or buffet lunch at Renaissance Outlets and a casino match play of $10 per adult per stay.

Valid for a maximum of two guests, use code NCL to book. Rates start at $340 for two adults. _______ marriott.com

PHOTO: © PRINCESS CRUISES

Indianapolis Airport Opens Art Gallery Indianapolis International Airport officially opened its first-ever art gallery, The KIND Gallery, named after the airport’s international airport code. It initially features artists from Harrison Center for the Arts.

The gallery is an expansion of IND’s arts program, launched with the new terminal in 2008 with $4 million in permanent art installations. The program also boasts rotating exhibits coordinated with the Arts Council of Indianapolis. The KIND Gallery, at more than 800 square feet and established to bring local art to the terminal, currently features works from Indy artists including Johnny McKee, Kate Oberreich, Kipp Normand, Josh Rush, Ess Mckee and Megan Jefferson, across a range of mediums.

The first gallery show, Pareidolia, first exhibited at Harrison Center for the Arts, a nonprofit dedicated to fostering awareness of arts and culture in the city. Pareidolia is the tendency to perceive a specific image in a random visual pattern, like seeing shapes in clouds. Each artist featured used clouds as a prompt to set creativity into motion.

The KIND Gallery is located after security in Concourse A next to Natalie’s Candy. _______

Allegretto Vineyard Resort Coastal Flight Tour The Allegretto Vineyard Resort debuts its Soar the Coast offer, providing guests with the opportunity to take a scenic flight tour of the California Coast during a two-night stay at the resort.

The offer includes a two-night stay in luxurious accommodations, complimentary self-parking, free WiFi and no resort fee. The private flight for up to three guests offers a choice between a 50-minute Harris Ranch tour, the 60-minute Big Sur Scenic Tour or the 60-minute Best of Central Coast tour.

Flights are provided by AirDialog.

The offer must be booked 10 days prior to arrival, for a minimum of two nights. _______

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AUGUST 2021 globaltravelerusa.com

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THE ALIDA, SAVANNAH, A TRIBUTE PORTFOLIO HOTEL TOP TAKEAWAYS: Great location — the back of the property has you right on the riverfront with lots of restaurants.

-------------------------Perfect and swift parking

-------------------------Great rooftop bar, a popular Savannah hangout for cocktails THE ALIDA, SAVANNAH, A TRIBUTE PORTFOLIO HOTEL 412 Williamson St. Savannah, GA 31401 tel 912 715 7000 thealidahotel.com

GUEST QUARTERS: I was in Suite 508, which had a convenient entrance hallway with a little table. I was meeting the team from Visit Savannah the next day, and they had dropped off a little gift of local honey products nicely wrapped. The hallway led to the bathroom on the left, and to the right was a coffee and bar station. Due to COVID19 protocols, there was nothing there.

The king-sized bed had a down comforter, which made for a cozy sleep. Right off the sleeping area, a sitting area held a settee sofa and two chairs facing the large-screen TV on the wall. The TV remote had been sanitized and wrapped in a zip-lock bag. The window facing the back looked out over the top-floor bar of the JW Marriott and the river beyond.

The bathroom was well-stocked, with a single sink hung under a marble-top counter, offering space for a travel kit. There was no tub, but the shower was large, with an all-glass front and a significant

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showerhead providing decent water pressure. Amenities included Red Flower shampoo, conditioner, soaps and lotions.

My only complaint was the bathroom door was difficult to close, and I informed the front desk.

SERVICES/AMENITIES: Each floor at the Alida has a hydration station where one can fill and refill the supplied water bottle with mineral water, filtered water or sparkling water. There was a drawer filled with little bags of ice rather than the scooper to refill the guestroom ice bucket. This was the practice pre-COVID and was not developed in response. Unfortunately, the ice bin was empty, but I was able to flag housekeeping to deliver ice to me and replenish that station.

I had dinner and breakfast at Rhett’s Restaurant on the lower level facing River Street and the JW Marriott. For dinner, I sat outside and enjoyed the threat of rain; while others moved inside, I remained out under an umbrella through the sprinkles. Chef Jason Starnes serves local cuisine with a Southern influence. For dinner, I enjoyed the panseared scallops, a perfect finish to the day after my long car ride.

REVIEWED BY Francis X. Gallagher

PHOTOS: © FRANCIS X. GALLAGHER

ARRIVAL/CHECK-IN: I arrived in Savannah about 5 p.m. on a warm, pleasant Sunday and decided to drive around the popular areas of the Historic District to get my bearings and absorb the vibe.

All over town people were enjoying the sunshine in the 22 parks and squares in the city, playing softball, lounging, walking their dogs, running or just relaxing. It looked like everyone was enjoying themselves; the city has a youthful feel to it.

Finally, I drove to The Alida and valet-parked my car, which was convenient — the bellman was impressed I had just driven in from Philadelphia. Once I went inside, check-in was swift and friendly, and I was offered an empty water bottle to fill with my choice of water at the hydration station on my floor.

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KIMPTON HOTEL MONACO PITTSBURGH ARRIVAL/CHECK-IN: We reached Kimpton Hotel Monaco after a long, 4.5-hour drive to Pittsburgh, arriving just after 10 p.m. The front desk attendant greeted us by name and welcomed us from behind a plastic divider for COVID purposes.

My first impression of the lobby was magnificent. The eclectic décor and modern ambience were undeniable throughout and one of my favorite aspects of the property. The front desk agent made my second impression potentially even better, which continued throughout my stay with the personalization and attentiveness of all staff members. Shortly after check-in, I received a text from the front desk agent welcoming me and offering this text service as a way to ask questions, request amenities and so on.

PHOTOS: © KIMPTON HOTEL MONACO

GUEST QUARTERS: Our corner queen room awaited us at the end of a long hallway alight with floral décor and bright blue doors. Large windows took over the walls and provided a great view of downtown Pittsburgh, while thick, houndstoothpatterned curtains offered privacy and screening from the lights of the city.

A pop of green color in the plush headboards tied in the diverse décor of the entire hotel. A vintage-looking armoire held the television and mini-fridge, with a matching, shared night table between the beds. (However, I would have preferred more outlet access from the beds, as the one built into the night table was out of use.) The bathroom followed suit with yellow houndstooth wallpaper wrapping the walls around a fairly large standing shower and single sink.

The overall layout and spirit of the hotel and room made us feel as though we were in a chic downtown New York City hotel. Guests must be open-minded to the décor to recognize the unique and particular energy, which I adored.

SERVICES/AMENITIES: Both front desk agents I communicated with highly recommended The Commoner, the full-service restaurant on site. They suggested I make a reservation as capacity was decreased due to the pandemic, which I did with ease. The brunch menu offered many selections, such as quiche, French toast and pork belly with eggs — of which I enjoyed and finished every bite. Normally the restaurant features a Bloody Mary bar, but for sanitary reasons I was only able to order one from the menu.

I received another text from the front desk agent through the hotel’s service, wishing me a good morning and asking if I needed linens or towels. I appreciated this option, a clear priority to reduce wash cycles

TOP TAKEAWAYS: All guests have access to complimentary valet service most of the day until 11 p.m.

-------------------------Easy communication with hotel staff members through text services

-------------------------Rooftop Biergarten is stocked with outdoor games and activities as well as a menu of European beer and German-influenced bites.

and waste. The showers also featured large, multiuse containers secured to the walls instead of single-use bottles that waste product and plastic.

Other amenities include meeting space and ballrooms as well as a common living area with wine service and an on-site gym featuring a Peloton bicycle. The location of the Kimpton Hotel Monaco in Pittsburgh is ideal for anyone visiting the city. With access to downtown, the Strip District, Shady Side and the University of Pittsburgh’s campus, this modern hotel provides a wonderful option for your stay.

KIMPTON HOTEL MONACO PITTSBURGH 620 William Penn Place Pittsburgh, PA 15219 tel 412 471 1170 monaco-pittsburgh.com

REVIEWED BY Haley Fogarty

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CAMELBACK LODGE ARRIVAL/CHECK-IN: My mom and I set off to Camelback Lodge in the Pocono Mountains on Friday morning; our commute wasn’t long, so we got there earlier in the day. Since it was spring break for some New Jersey and New York schools, it was crowded when we arrived, but the check-in process went smoothly. The staff at the hotel was waiting for our arrival, and our room was ready for us as soon as we got there.

GUEST QUARTERS: Camelback Lodge is currently in the process of renovating all its guestrooms, and we were lucky to stay in a newly refurbished room. Our room was a generous size, decorated with vibrant colors and photos by local artists. As we walked into the room, a decent-sized bathroom stood to the right, and to the left was a hanging rack and shelves. The room included two queen beds along with a sofa sitting area and a small dining table. The table was filled with some of our favorite snacks such as popcorn, Doritos, fruits and vegetables and, our personal favorite, a giant soft pretzel.

REVIEWED BY Mary Melnick

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TOP TAKEAWAYS: Camelback Lodge is the perfect place for families to let loose and escape their everyday lives.

-------------------------All overnight guests have free passes to the waterpark during their stay.

-------------------------The Lodge offers plenty of family suites and condos that can accommodate up to 12 guests.

-------------------------No matter the season, plenty of activities will keep the kids entertained, from an arcade to two waterparks, ski and snowboard slopes and more.

CAMELBACK LODGE 193 Resort Drive Tannersville, PA 18372 tel 855 515 1283 camelbackresort.com

PHOTOS: © CAMELBACK LODGE

SERVICES/AMENITIES: The lodge offers countless activities and amenities to take advantage of during a stay, no matter the season. Year-round, guests can enjoy Aquatopia, the famous indoor waterpark, where they can spend the day relaxing at a private cabana or splashing in the wave pool and slipping down the slides. In the summer months guests can also head to the outdoor waterpark.

If adventure is more your speed, spend a winter weekend hitting the slopes of Camelback Mountain. Located right behind the resort, the slopes are easy to get to and suitable for different skill levels for skiing and snowboarding. In the fall, spring and summer, adventure seekers should try the multiple zip lines, mountain coaster, ropes course and more.

We went during early spring and had the chance to ride the Mountain Coaster, which provided beautiful views of the mountain.

If you are looking for a delicious meal and great atmosphere, head to Berrelli’s Italian Chophouse. Within walking distance of the hotel, the restaurant offers a variety of great dishes; delicious desserts; and an extensive wine, beer and cocktail menu.

ONE ON ONE

Joseph Marinelli President, Visit Savannah THE BUSINESS

AS A TRAVELER

What is your most recent project, and what was the inspiration behind it? Managing through the pandemic.

I sat with my staff at the beginning and said, “I am not sure how to lead through this or what the next step is. But whatever it is, we will do it together.” I have a great team of seasoned professionals and bright young superstars. We’ve worked hard to position Savannah as the ideal destination to escape the postCOVID blues.

Tell us about a travel nightmare: Traveling to São Paulo on an economic development trip, my luggage was lost, so I had to search for new clothing. It was a national holiday, and the only store open was a European-style men’s boutique. The clothing did not exactly match my body shape, and I looked like a middle-aged man trying to look like a 20-something.

Fortunately, my luggage arrived two days later.

PHOTO: © VISIT SAVANNAH

What is your favorite aspect of the job? I love what I do. From my days as an entry-level sales manager for Marriott to my role today, no two days are ever the same. In my hotel days, every call was different, from taking care of a corporate client to booking a sports team to welcoming a group when they arrived. Today, I help my team close big deals, help direct new creative for advertising and spend my time mired in local issues and politics.

THE BASICS

A LITTLE BIT MORE

Name: Joseph Marinelli Title: President Company, City: Visit Savannah; Savannah, Georgia First job: Setting bowling pins and cleaning ash trays in a bowling alley in my hometown of Brunswick, Ohio Where to next: My next trip is in August when I will travel to Washington, D.C. for customer visits, sales calls and, of course, the Global Traveler awards event at Kimpton Monaco.

It’ll be my pleasure to again accept the award for Savannah being named Best Weekend Destination.

What actor or actress would play you in a movie of your life? Instead of answering myself, I asked my staff. Most answers centered around James Gandolfini, but one suggested Chris Pine. I think he’s some handsome stud movie star, and my executive assistant, Nancy, may have made that suggestion!

What would you be doing professionally if you weren’t in your current industry? My dream was always to play second base for the Cleveland Indians. Because that will never happen, I would enjoy a marketing role at a big-time Park Avenue agency.

What is your favorite book, movie or television show? I read Helter Skelter as a teenager, and it totally blew my mind. But it’s a toss-up between that and The Godfather trilogy.

What historical figure, dead or alive, would you love to have dinner with? I would like to have dinner with Carroll O’Conner, the actor who played Archie Bunker in All in the Family. No one has ever made me laugh as hard, which helped me through some difficult times in my life.

What’s the biggest business risk you’ve ever taken? Moving from a secure position as the No. 2 guy at Experience Columbus in Ohio to the top position at Visit Savannah. It was a big step to lead my first organization and relocate my family to Georgia — a risk worth taking; and 14-plus years later, I’m glad I did.

Who is someone you admire professionally in the travel industry? Three mentors were instrumental in my development: Michael Micketti in my Westin days; Tom Civitano, my boss at the Plaza Hotel in New York City; and Paul Astleford, for whom I worked in Columbus for 10 years. My time under each prepared me for the role I have today, and I am grateful to have learned so much from these gentlemen.

Share a comical travel experience: We were courting JetBlue to add new service into Savannah and headed to their NYC headquarters to make our final pitch. I wanted to do something memorable, so I called on our top Savannah ice cream producer, Stratton Leopold, to make blue ice cream for us to bring, and he found a Georgia farmer that produces fresh blueberries. At JetBlue, when we opened the tub of properly labeled “Jet Blueberry” ice cream, it was purple! Needless to say, blueberries turn purple in vanilla ice cream, not blue. We had a good laugh and won the business. JetBlue has serviced Savannah from NYC and Boston ever since.

What is your preferred method of travel — planes, trains, automobiles, cruise ships — and why? Whether it’s a business trip or for pleasure, I like flying because I get to my destination as quickly and efficiently as possible. But I also found the Acela train connecting Washington, D.C., New York and Boston a terrific experience.

What has been the best example of customer service you’ve experienced during your travels? I’m always impressed in Las Vegas and Orlando, where most service-level employees truly understand where and how their “bread is buttered” and work hard to be true professionals. If you give me an ounce of good service, I’ll engage with you and likely provide a bigger gratuity for the extra effort.

AUGUST 2021 globaltravelerusa.com

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ONE ON ONE

Gregory Leinweber General Manager, Kimpton Hotel Monaco Washington DC

THE BUSINESS What is your most recent project, and what was the inspiration behind it? Being general manager of the Hotel Monaco is amazing.

The building is more than 140 years old and was the original home of the U.S. General Post Office. To be here every day is like working in a museum.

What is your favorite aspect of the job? Working with the team. They love their hotel home, and I get to love it with them.

What’s the biggest business risk you’ve ever taken? I once left the hotel business for a vice president position within the apartment industry.

Who is someone you admire professionally in the travel industry? Bill Kimpton. To have the vision to create the boutique hotel industry, smaller hotels with high touchpoints, is amazing.

THE BASICS

A LITTLE BIT MORE

Name: Gregory Leinweber Title: General manager Company, city: Kimpton Hotel Monaco Washington DC; Washington, D.C. First job: Front desk manager in Aspen, Colorado Where to next: My absolute favorite getaway is Seafire Resort and Spa in the Caymans.

What actor or actress would play you in a movie of your life? Pierce Brosnan. He always has a smile on his face.

What would you be doing professionally if you weren’t in your current industry? In high school I wanted to be a meteorologist and study weather.

What is your favorite book, movie or television show? I am always reading the Patrick O’Brian Master and Commander series of 21 books. If not, it’s biographies.

What historical figure, dead or alive, would you love to have dinner with? Theodore Roosevelt or Winston Churchill; both were amazing, intelligent, eccentric, historic characters.

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Tell us about a travel nightmare: We all have them: stuck in an airport for hours, and being uncomfortable mentally and physically in an airplane. Watching late at night as exhausted guests arrive at our hotels is heartbreaking.

That’s where we step in.

Share a comical travel experience. I once placed three bottles of Caribbean liquor into my checked bags because we weren’t allowed to take it in our carry-on luggage. The gate attendants said it wasn’t a very good idea. Were they ever right!

What is your preferred method of travel — planes, trains, automobiles, cruise ships — and why? I prefer planes, as you get to that next adventure or relaxing destination the fastest!

What has been the best example of customer service you’ve experienced during your travels? I was in Europe at a hotel industry conference during the 9/11 attack. Never have I felt such an outpouring of heartfelt care as offered by the employees and managers of our hotel in Amsterdam. Still to this day, thank you.

PHOTO: © GREGORY LEINWEBER

AS A TRAVELER

TECHNOLOGY

Safe and Sound Supplement summer activities with high-tech gear. BY JACK GUY

AFTERSHOKZ AEROPEX SPORTS HEADPHONES These wireless headphones use bone conduction technology, which lets you listen to music without blocking out sounds around you, perfect for runners and cyclists who need to be aware of traffic. An IP67 waterproof rating means they can be used safely in the rain — although not for swimming — and an eight-hour battery life means they will last even on whole-day outings. Available in two sizes and four colors, Aeropex are well-made and well-reviewed by sports enthusiasts. $129.95. aftershokz.com

AMAZON KINDLE PAPERWHITE E-READER

DYSON PURE HUMIDIFY + COOL CRYPTOMIC

PHOTOS: © DYSON, © AFTERSHOKZ, © AMAZON, © QUAD LOCK

This high-tech gadget combines a fan and an air purifier that is even capable of destroying formaldehyde, a harmful chemical released from household products.

Not only does it offer powerful cooling capabilities for the warmer months, it also will keep your home humidified and free from allergens and harmful gases year-round.

Track air quality on the accompanying app, and control the Pure using Amazon Alexa or Apple Siri. $899.99. dyson.com

The Paperwhite version of Amazon’s famous e-reader is perfect for summer holidays thanks to a screen that stays visible in direct sunlight and waterproofing to keep it safe by the pool or on the beach. Available in both 8GB and 32GB sizes, the Paperwhite can hold more books, magazines or audiobooks than you could possibly get through on even the most relaxing vacation.

One charge lasts for weeks, so you don’t need to stress if you forget to pack your charger. $129.99. amazon.com

QUAD LOCK BIKE PHONE MOUNT Kit out your bike with one of these smartphone mounts and you’ll never have to stop to look at a map or change a song again. These simple brackets fit all major phone brands and are easy to install and use. If you’re wary of having your smartphone held in place by such a small bracket, rest assured the dual-lock system received rave reviews since Quad Lock started out in 2011. Bike kit from $59.95. quadlockcase.com

AUGUST 2021 globaltravelerusa.com

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2021 GT Tested Reader Survey Awards Ballot Please write in your personal favorites, based on your own experience, on the line next to each of the following categories.

HOTEL BEST AIRLINE BEST

Overall Best Airline in the World____________________________________________________ Airline Alliance_______________________________________________________________________ Aircraft Type ________________________________________________________________________ Airline Website ______________________________________________________________________ Fastest-Growing Airline – Trans-Pacific _____________________________________________ Best Corporate Program for Business Travelers _________________________________ Best Airline for . . .

Business Class__________________________________________________________________ International First Class ________________________________________________________ Domestic First Class____________________________________________________________ Onboard Service _______________________________________________________________ Lounges ________________________________________________________________________ Flight Attendants _______________________________________________________________ Flight Attendant Uniforms _____________________________________________________ Airline Cuisine __________________________________________________________________ Security _________________________________________________________________________ First-Class Seat Design ______________________________________________________________ Business-Class Seat Design ________________________________________________________ Best New Airline Service Launch____________________________________________________ Best Frequent-Flyer Programs Overall Best Frequent-Flyer Program__________________________________________ Elite-Level Program_____________________________________________________________ Bonus Promotion ______________________________________________________________ Award Redemption_____________________________________________________________ Customer Service ______________________________________________________________

BEST AIRLINE BY LOCATION Best Airline in . . .

Africa____________________________________________________________________________ Australia and New Zealand ____________________________________________________ Central/South Asia and India _________________________________________________ China ___________________________________________________________________________ Eastern Europe_________________________________________________________________ Europe__________________________________________________________________________ Mexico __________________________________________________________________________ The Middle East ________________________________________________________________ North America__________________________________________________________________ North Asia (excluding China) ___________________________________________________ The South Pacific _______________________________________________________________ To South America and Central America ____________________________________________ To Japan _____________________________________________________________________________ Trans-Atlantic Airline ________________________________________________________________ Trans-Pacific Airline _________________________________________________________________

AIRPORT BEST Overall Best Airport in the World ___________________________________________________ Overall Best Duty-Free Shop in the World _________________________________________ Airport Staff/Gate Agents ___________________________________________________________ Airport Dining _______________________________________________________________________ Airport Shopping ___________________________________________________________________ Fastest-Growing U.S. Airport________________________________________________________ Duty-Free Shops in . . .

Asia _____________________________________________________________________________ Africa____________________________________________________________________________ Europe__________________________________________________________________________ The Middle East ________________________________________________________________ Best Airport in . . .

Asia _____________________________________________________________________________ Africa____________________________________________________________________________ Europe__________________________________________________________________________ The Middle East ________________________________________________________________ North America__________________________________________________________________ South America__________________________________________________________________

Best Individual Hotel in the World _______________________________________________ International Hotel Chain _________________________________________________________ Domestic Hotel Chain_____________________________________________________________ Lifestyle Hotel _____________________________________________________________________ MICE Hotel ________________________________________________________________________ (Meetings, Incentives, Conventions, Exhibitions) Hotel Website _____________________________________________________________________ Best Frequent-Stay Programs Best Hotel Rewards Program in the World __________________________________ Elite-Level Program___________________________________________________________ Bonus Promotion ____________________________________________________________ Award Redemption___________________________________________________________ Customer Service ____________________________________________________________

HOTEL BEST BY LOCATION Best Hotel in . . .

Asia ___________________________________________________________________________ Europe________________________________________________________________________ South Korea __________________________________________________________________ The Middle East ______________________________________________________________ The United States ___________________________________________________________ Best Hotel Chain in . . .

Asia ___________________________________________________________________________ Europe________________________________________________________________________ Latin America_________________________________________________________________ Mexico ________________________________________________________________________ The Middle East ______________________________________________________________

OTHER BEST Overseas Delivery Program ______________________________________________________ Rental Car Company ______________________________________________________________ Tourism Destination ______________________________________________________________ MICE City __________________________________________________________________________ (Meetings, Incentives, Conventions, Exhibitions) WiFi Service________________________________________________________________________ Luggage Brand ____________________________________________________________________ Hotel App__________________________________________________________________________ Airline App_________________________________________________________________________ Best Small- to Mid-Sized Business Program _____________________________________ Credit Cards Best Overall Credit Card __________________________________________________________ Best Small-Business Credit Card _________________________________________________ Best Credit Card Special Events __________________________________________________ Credit Card Rewards Program ____________________________________________________ Frequent-Stay Affinity Credit Card _______________________________________________ Promotions ___________________________________________________________________ Benefits _______________________________________________________________________ Redemptions _________________________________________________________________ Frequent-Flyer Affinity Credit Card _______________________________________________ Promotions ___________________________________________________________________ Benefits _______________________________________________________________________ Redemptions _________________________________________________________________ Best Cruise Line Affinity Credit Card______________________________________________

PLEASE MAIL THE COMPLETED SURVEY TO: Kevin Ryan, Citrin Cooperman & Company, LLP, 1800 JFK Blvd., 20th Floor, Philadelphia, PA 19103 | Or FAX to 215 545 4810 Or vote online at globaltravelerusa.com/gt-tested-awards-ballot Name Street Address City Home Phone

State

ZIP Code Email

Getting there should be easy AND fun.

We’re ONTo a better way to fly.

Are you a fan of Ontario International Airport’s unique combination of nonstop flights, fast lines, freeway access, and ease of use? Love our close, convenient parking? Do you enjoy the helpful, happy people at ONT? Let Global Traveler know by voting for ONT for:

• Best Airport in North America • Best Airport Staff • Best Airport Parking • Fastest Growing U.S. Airport

FlyONTo.com/Ontario FlyONTo.com/Ontario

@flyONT @flyONT

WINE & SPIRITS

South of the Border Take a sip trip around Mexican wine country at Hotel Xcaret. BY KELLY MAGYARICS

M

exico is revered for its regional cuisine, but its wine has long been relegated to novelty status. That impression is changing, thanks in part to resort chefs and sommeliers who want visitors to venture beyond blanco tequila or brooding mezcal.

At the premier all-inclusive Hotel Xcaret and its new sister property, the adults-only allinclusive Hotel Xcaret Arte, both in Playa del Carmen, director of culinary Franco Maddalozzo offers about 30 Mexican wines at the nearly 20 dining concepts. “We will always support and showcase Mexican artisanal handcrafts and Mexican high-quality products, and wines from Mexico are not an exception.”

Oenophiles likely are familiar with wine from Valle de Guadalupe in Baja California, responsible for 90 percent of the wine coming out of Mexico. Modern examples of its Rosé are drier, refreshing and more in line with those from the South of France. At Arenal restaurant, try Eco Cava Urias Rosé with yellowfin tuna in a sour orange emulsion.

At Sunday brunch at Las Cuevas, weave past the ceviche bar and endless tacos to the wine cave, where artisanal cheeses pair with Symmetria Chenin Blanc, a newcomer to Mexican soil, and Puerto Nuevo Sauvignon Blanc, whose zesty acidity falls between examples from New Zealand and Chile.

On the red side, Maddalozzo is partial to Shiraz, especially with Yucatán dishes. An example: Casa Madero Casa Grande Shiraz to accompany duck breast with red achiote paste at Lebanese-Yucatán fusion Kibi-Kibi. He also likes Nebbiolo, native to Italy’s Piemonte region, and versatile Zinfandel’s intense aromas and flavors but mellow tannins. “The Cañada de los Encinos Zinfandel with the Taco de Pato Laqueado [duck taco] with Mole Poblano at Chino Poblano is a match made in heaven.”

At Ha Restaurant, a seven-course tasting menu from Michelin-starred chef Carlos Gaytán

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pairs with Mexican wines, often starting with bubbles like Analogia Brut from Aguascalientes, a great foil for venison tartare with chipotle. Palate-cleansing sparklers pair up at Encanta at Arte with everything from amuse bouches to sea urchin tostada and foie gras.

The resorts’ propensity toward small boutique producers makes availability a challenge, but Maddalozzo views it as an opportunity to introduce surprising wines from lesser-known regions like Chihuahua, Coahuila, Guanajuato and Querétaro. He’s betting big on blends like Cabernet Sauvignon with Malbec, Merlot or Tempranillo.

He said the food and beverage team “are ready to have profound conversations with our guests and make them fall in love with Mexican wine as we are.” On your next beach vacation, you’ll have lots of delicious reasons to step away from the swim-up bar.

Perfect Pairings: Wine selection at brunch in the wine cave (above), and Chef Franco Maddalozzo (left) PHOTOS: © GRUPO XCARET

EVERYTHING TRAVEL, A TO Z

Under 40 and planning travel?

Trazeetravel.com is the resource for the under-40 traveler. A network of journalists updates travelers daily with content on subjects of unique interest to the millennial traveler: TRENDS — The trendy ways to travel, from spring break trips to voluntourism, fitness vacations and everything in between.

PRODUCTS — Information about the essentials needed for travel, including the latest technology, entertainment, beauty and travel products.

TIPS — Nuggets of wisdom about destinations, safety and travel to ensure your trip goes as smoothly as possible.

TOP 5 — Our Top 5 lists cover the best of the best in destinations around the globe.

UNDER $100 — If you need to see a destination on a budget, we will help you learn how to enjoy a city for $100 or less.

REVIEWS — Learn about the best and worst airlines, hotels, restaurants, nightclubs and more.

SPAS

Embrace the Elements

Renew mind, body and spirit at Nemacolin’s Woodlands Spa.

Warm Welcome: Hot tub PHOTO: © NEMACOLIN

WOODLANDS SPA AND SALON Nemacolin 1001 Lafayette Drive Farmington, PA 15437 tel 724 329 8555 nemacolin.com

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BY KIMBERLY KROL INLANDER

s my husband and I prepared for a long weekend away at western Pennsylvania’s Nemacolin resort, the weather forecast loomed large. Frigid temperatures were on the way from the Midwest, and one full day of our itinerary focused on outdoor activities, from clay shooting to a safari tour to snow tubing. Even though it was just a short, three-day jaunt, we ended up with luggage upon luggage to fit all our snow and cold-weather gear. We hit snowstorms during our drive there and as we neared home on the way back, but for the time we spent ensconced at Nemacolin, we were truly in a winter wonderland. As I reminisce and write this article, sweltering temperatures continue to reach triple digits with extreme humidity, so the memories from our time in the snow globe world of Nemacolin in winter bring a mental state of cooling relief.

After our day of back-to-back outdoor activities and fun, we were prepared for a day of indoor action and relaxation, starting with a visit to the on-site Woodlands Spa and Salon. All resort buildings connect

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without one needing to trek outdoors; but as we sat at the breakfast table overlooking the spa across the parking lot, we decided to just sprint outside as it was the quickest option from point A to B. Even though it was a short walk — less than two minutes — the temperature quickly infiltrated to the bone; however, the chill quickly disappeared as we passed through the spa doors. Instead of icicles and our teeth chattering, soothing music, a delicious scent and a décor evoking true serenity took over both our goosebumps and our mental state.

We both scheduled the 110-minute Five Elements Journey, one of the spa’s newer signature treatments. As our visit came on the heels of one of the pandemic’s spikes, COVID-19 protocols were in full force, with all patrons and staff masked, social distancing measures in effect, and heightened sanitation. I wore a mask throughout the treatment, as did my therapist. It definitely made for an interesting look as I took a walk through the hot and cold hydrotherapy Water Path in a tankini and a mask!

The Five Elements Journey is based on the spa’s Feng Shui design, balance and a harmonious flow of energy. The five earth elements — wood, fire, earth, metal and water — factor not only into the design of the spa space but also throughout the treatment itself. All of the elements are included through a ceremonial candle lighting (fire) and palo santo cleansing (earth and wood), the aforementioned walk on the signature Water Path (water), a massage with essential oils and heated bamboo (wood) and a pressure point foot massage using a Kansa wand (wood and metal). One point of the Water Path, which alternates between temperatures, is lined with stones. There’s deep breathing in of several oils to determine which scent best meets your needs. And there’s also intention and meditation work during the candle lighting aspect. All in all, the treatment truly incorporates natural elements and allows for the spa-goer to reset, recharge and relax while being grounded and connected to earth. The warmth and comprehensiveness of the experience perfectly counteracted the bitter cold of the elements and proved the perfect antidote to the sore muscles we had after the outdoor activities of the day prior.

We met back up, supremely relaxed, in the upstairs lounge, where two loungers were reserved for us, boasting signs that read: “Relaxation reserved for Mrs./ Mr. Inlander.” How inviting! I sank right into the lounge chair, not quite ready for the bliss to end. We’d preordered from the menu full of shareables, salads, sandwiches, teas, infused waters, wines, sparkling wines and hot beverages. We split the hummus trio of roasted garlic, grilled eggplant and roasted red pepper hummuses, accompanied with vegetable sticks and vegetable chips.

I enjoyed the spinach salad with pesto chicken, baby spinach, strawberries, toasted almonds, goat cheese and a white balsamic vinaigrette. Scott chose the grilled turkey burger with cilantro aioli on a wheat brioche bun. We ate a leisurely lunch, people-watching as other couples and groups dined, relaxed and went in and out of treatments.

The spa menu boasts an array of options, from seasonal offerings and three- or five-hour immersions to facials, contouring treatments, massages, body treatments and salon services. Many feature unique twists and the latest in technology and therapy, offering a full range of specialties to answer any health and wellness need.

We emerged from Woodlands Spa and Salon with our candles in our hands and our intentions in our hearts, ready to take on whatever delight the winter wonderland had in store for us next. Winter, spring, summer or fall, a trip to Nemacolin and its spa is sure to delight, whatever Mother Nature delivers outdoors.

Inner Sanctum: Pool (top), and pedicure chairs (bottom) PHOTOS:: © NEMACOLIN

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GOLF

Two for the Tees Meet up at Esplanade at Azario for a friendly game.

Wide Open: Hole 3 PHOTO: © FRANCIS X. GALLAGHER

ESPLANADE AT AZARIO LAKEWOOD RANCH 15616 Derna Terrace Lakewood Ranch, FL 34211 tel 941 218 8172 esplanadeazariohoa.com

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BY FRANCIS X. GALLAGHER

have flown back and forth to the Sarasota area over the past 15 months, scouting office locations as we continue to grow our footprint even through the pandemic. I try my best to squeeze in a few rounds of golf here and there to keep my game in somewhat decent form. On one of these trips I was lucky to find a displaced golfer from Boston (via Ireland) spending the COVID period in Florida while transitioning to a new position in the U.A.E. It is always good to have a fellow golfer to tee up and play some new courses with.

We have played early in the morning and late in the afternoon, and it has worked well around my schedule. This morning, we secured an early tee time at Esplanade at Azario, part of the Lakewood Ranch complex.

The 18-hole Esplanade is an above-par facility designed by Chris Wilczynski and his relatively new company, CW Golf Architecture, hired by leading national homebuilder Taylor Morrison. Chris’s two courses — Esplanade Golf & Country Club in Naples and Lakewood Ranch — earned a place on Golf Digest’s 2014 “Best New Courses” list.

GPS took me to a parking lot of a shopping center, and after talking to my golf partner, I was directed about another mile to the course entrance. The team at the course, friendly and helpful, said this happens to everyone. A lot of homes remain under construction; as with many

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Florida developments, the course is built first and the homes follow. I learned the housing market is so hot, Lakewood does not even confirm final prices for lots when buyers place their down payment.

Aiden McNulty, my partner in crime, decided we’d play a little side game for the round. I was offered a few strokes, fine with me, as Aiden is a better player and able to find his way out of some sticky situations.

We decided on five a side as the wager and off we went as a twosome for the round. We were considerably pleased with each other, as we had both secured our second COVID vaccine shot, and even though we had played a few times prior, we always rode in separate carts. This was a big change!

HOLE 1 410 yards, par 4 Out of the gate, Hole 1 is a beautiful hole, and it helped it was one of those clear Florida West Coast days with lots of sun and blue sky. Competitive as ever, Aiden slammed his first tee shot down the fairway, avoiding the water on the left and setting himself up for a great approach. Wilczynski prides himself on designing a course that is both playable and

challenging. Using the flat topography of the region, he mounded and sculpted (often by hand) the course to its current rolling shape. On this dogleg left I decided I needed an edge to keep up with Aiden.

I cut my ball over the corner of the water, offering a little more advantage — this type of shot can easily end in disaster … and wet. Next shot I landed in the front of but off the green, then chipped on and into the cup for a bogey. Aiden had a miss hit and bad chip, securing a double bogey and putting me, the underdog, in the lead.

HOLE 3 424 yards, par 4 By now I was firmly in place, having won the first and second holes. Glory was in my grasp! I felt confident and in control. Hole 3 is the No. 1-ranked handicapped hole on the course, so we were ready to tackle it into submission, and we secured two massive drives. Once again there is water on the left of the hole, but this should not come into play. A straight shot favoring the right side of the fairway should bring you into striking distance as the hole turns slightly left to the green. Clumps of trees stand to the left as you approach the green, and another pond lies on the right.

A textbook approach allowed each of us to card a par, keeping me in the lead.

HOLE 16 401 yards, par 4 Water, water everywhere — that is, if you land right, as the pond extends along the length of the right side. The best position is slightly center left of the fairway, offering a great approach to the green. My drive dribbled right and slowed down, nearly rolling into the pond. Aiden took a more leftward route but landed in a clean position.

We both ended up with some issues in the trap, but Aiden got out and carded a “sandy par,” closing out the match.

HOLE 17 200 yards, par 3 By any standards, this par 3 is on the longish side, and with water cutting to the left, makes your shot directly to the hole a little concerning. The hole requires a little accuracy and finesse as it is well-bunkered and has a significantly marshy area cutting across the front of the green. Aiden and I both shot strong drives but not quite enough to make the green. Chipping up came easy; our putting skills left us, and we walked away with bogeys.

HOLE 18 571 yards, par 5

A Beautiful Day: Hole 17 (top), and Francis (bottom)

Nothing like ending your round on a significant par 5! With nothing to lose, I offered a wager of double or nothing on the last hole. I had lost the front and back to Aiden, so I was out $10. Off the tee box, water lies to the right, but this would only come into play on a miss hit drive. We both sent our balls sailing out to the fairway, mine a little too far right and landing in a palm tree cluster — or as Aiden calls them, “paam trees.” This added a stroke to my score and left me offering the game to Aiden on a silver platter. He hit a worthy second shot with his 3-wood and then a decent ball to the green, threading his way up the fairway.

A great finishing hole and a well-maintained course. I look forward to testing the sister course in Naples.

PHOTOS: © FRANCIS X. GALLAGHER

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CHEFS

Full Circle Chef Kevin Tien honors regional American and Vietnamese influences at Moon Rabbit. BY KIMBERLY KROL INLANDER

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WHICH FOOD IS YOUR GUILTY PLEASURE? AND ON THE OPPOSITE END OF THE SPECTRUM, WHAT IS ONE INGREDIENT OR FOOD YOU HATE TO USE? My guilty pleasure is Spam and eggs. I grew up eating Spam and eggs for breakfast, lunch and dinner. The saltiness of the Spam and the richness from a popped egg yolk is the best for me. And the one ingredient I do not like to use is sunchokes.

WHAT DISHES WOULD YOU SERVE AT A PRIVATE DINNER PARTY? At a private dinner party I love to serve various dips and spreads that I make myself, from pâté to ranch, to charred eggplant dip and spicy romesco.

WHAT WAS THE FIRST MEAL YOU EVER PREPARED ON YOUR OWN? The first meal I ever prepared on my own was cooking for my siblings when I was younger. I would make a congee because we were living in Seattle at the time, and having a hot bowl of chicken congee on a cold, rainy day really hits the spot.

IF YOU COULD DESCRIBE YOUR PERSONAL STYLE IN ONE DISH, WHICH DISH WOULD IT BE AND WHY? I would say that dish for me is my Hamachi crudo. It takes the techniques of breaking down Hamachi properly and cutting sashimi slices, serving it with orange segments, sliced radish and nuoc cham.

WHICH CULINARY TREND WOULD YOU LIKE TO DISAPPEAR? It’s not a trend, but it’s a lack of respect and honoring ingredients from a specific culture — just because you throw in gochujang paste in a dish doesn’t automatically make it Korean, or putting [in] a fish sauce doesn’t make it Vietnamese.

People shouldn’t water down flavors and recipes that are important to those with that background.

MOON RABBIT DC

InterContinental Washington D.C. – The Wharf, an IHG Hotel 801 Wharf St. S.W. Washington, D.C. 20024 tel 202 878 8566 moonrabbitdc.com

PHOTOS: © MOON RABBIT

long list of accolades includes “Chef to Watch” 2020 on Arlington Magazine’s Best of Arlington list, so focus your attention on Moon Rabbit at InterContinental Washington D.C. – The Wharf, where Kevin Tien now oversees culinary operations as executive chef.

Growing up in a military family and spending his childhood in Louisiana, as well as living in waterfront destinations like Seattle and Hawai’i, Tien infuses his cultural awareness of regional American ingredients into his style and techniques at his modern Vietnamese restaurant.

Described as a “love letter to his heritage as a first-generation AsianAmerican,” Moon Rabbit, opened in October 2020, is named for the virtuous rabbit in the Buddhist Jataka tale popular in folklore throughout Asia.

The fried quail, a popular Vietnamese street food, is fried “Louisiana-style,” showing the full-circle manner in which Tien honors all his lifestyle influences.

CRUISING

Bangkok to Bali and Beyond Sail to the cultural wonders of Southeast Asia. BY J.D. BROWN AND MARGARET BACKENHEIMER

F

On the Water: Sculptures of jazz players and Singapore Cruise Centre (above), and Seabourn Ovation (right) PHOTOS: © ERIX2005 | DREAMSTIME.COM, © SEABOURN

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ollowing a decade of phenomenal growth, Asia has become the second-most popular cruise destination in the world, trailing only the Caribbean. Most of the nearly 4 million passengers who annually sail in Asia are drawn to the ports and cultural sites in China and Japan, but one in five maritime travelers go on to explore the world-class temples, multiple cuisines, vast jungles, glowing beaches and exotic markets of Southeast Asia.

A typical Southeast Asia cruise takes place in winter (avoiding the worst of the heat and rain) and originates in Hong Kong or Singapore, often making one- to two-week tours of adjacent tropical nations, most notably Thailand, Vietnam, Malaysia and Indonesia. A number of premium and high-luxury cruise lines offer competing itineraries out of Hong Kong and Singapore. Celebrity Cruise Lines, for example, has more than two dozen Southeast Asia cruises on tap between now and 2023, all starting in Singapore aboard the 2,852-passenger Celebrity Solstice. A typical two-week cruise introduces passengers to Bangkok and Ko Phi Phi in Thailand; Hanoi, Ho Chi Minh City and Da Nang in Vietnam; Boracay and Manila in the Philippines; and Penang in Malaysia, with special excursions to the Angkor Wat temple complex in Cambodia and Ha Long Bay via wooden sampan in Vietnam.

Silversea Cruises, another top luxury line, operates 12- to 14-day cruises from Singapore and Hong Kong on its 596-passenger Silver Moon, where each suite comes with a butler and every passenger is afforded one free shore excursion per port. Seabourn, too, conducts luxury 14- and

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24-day voyages from Hong Kong and Singapore but will add a 10-day “Gems of Java” cruise March 11–21, 2022, on the 300-passenger Seabourn Ovation. Starting in Bali and ending in Singapore, it will stop at Indonesia’s fabled Komodo Island for a look at its “dragons.”

Oceania Cruises slated a 12-day Singapore round-trip cruise (Feb. 24–March 8, 2022) that visits Thailand’s resort getaway Ko Samui as well as Malaysia’s city of cats, Kuching. Oceania also offers a 20-day Bangkok–Hong Kong cruise departing Feb. 11, 2023, sailing to Cambodia, Vietnam, Singapore, Muara (Brunei), the Philippines and Borneo

MEKONG FURLOUGH

(Malaysia).

Meanwhile, Holland America Line offers a multitude of 14-day Hong Kong– Singapore regional cruises (visiting the Philippines, Malaysia and Thailand), as well as a 14-day Indonesia cruise, on the 1,924-passenger Noordam at far less cost than the all-inclusive luxury liners.

Several Southeast Asia cruises offer more unusual itineraries, events and features. Star Clipper Cruise’s 170-passenger, four-masted barquentine, Star Clipper, for example, makes its round-trip cruises from Phuket with an emphasis on snorkeling, diving, windsurfing and beach activities. The ship keeps the wheelhouse open to passengers around the clock, is equipped with a marina platform and maintains two pools on its sundeck, underscoring its casual elegance and easygoing style.

Windstar Cruises presents a family cruise with a twist. The “families” are those of crew members from the Philippines and Indonesia. The families step aboard to entertain passengers with dance and music. This Windstar voyage departs Hong Kong Oct. 14, 2022, ending two weeks later in Bali.

Regent Seven Seas Cruises has a two-week Bali-to-Bangkok sweep embarking Feb. 4, 2022. In addition to the certified bridge masters on hand, this cruise puts some Public Broadcasting stars in

the spotlight, including Judy Woodruff and Bloomberg’s Al Hunt, to celebrate PBS’s 50-plus seasons.

Ponant also sets out from Bali on a 15-day voyage to Ho Chi Minh City, disembarking Sept.

19, 2022, on the 184-guest Le Laperouse. Unusual points of interest include Mount Bromo, a Java volcano; the Borobudur reserve, featuring 240 eighth- and ninth-century Buddhist temples; and the remains of history’s most famous volcanic eruption, Krakatoa.

Cultural Icons: Borobudur Temple in Indonesia (top), and Avalon Siem Reap on the Mekong (bottom) PHOTOS: © NERISHA RAY SINGH

Southeast Asia is home to one of the world’s great rivers, the Mekong. A cruise immerses passengers in the history, culture and everyday life of Cambodia and Vietnam.

One of the top international operators, Viking River Cruises, updated its fleet with the introduction of the brand-new 80-guest Viking Saigon. Its weeklong river passage, with stops at silk farms, fishing villages, monasteries and floating markets, is bookended by hotel stays in Ho Chi Minh City and Hanoi. Excursion sites along the way include the celebrated temple complex, Angkor Wat. Avalon Waterways offers even more intimate weeklong Mekong cruises on two of its 36-passenger river ships, the Avalon Saigon and the Avalon Siem Reap. The route follows the Mekong between Phnom Penh, Cambodia, and Ho Chi Minh City, Vietnam.

Emerald Cruises offers four itineraries for passengers on its new luxury 42-cabin Emerald Harmony, from a seven-night “Majestic Mekong River Cruise” to an expanded 20-night “Grand Tour of Vietnam & Cambodia” that includes Siem Reap, Hanoi, Ho Chi Minh City, Ha Long Bay, Da Nang, Hoi An and Hue in its journey, along with two nights aboard a classic junk in stunning Ha Long Bay.

| DREAMSTIME.COM, © AVALON WATERWAYS

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FEATURE

Best Family-Friendly Individual Hotel: Atlantis Paradise Island Bahamas PHOTO: © ATLANTIS PARADISE ISLAND BAHAMAS

Best of the Best

Global Traveler announces the winners of The Trazees and Wherever Awards. BY KIMBERLY KROL INLANDER

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t’s time to double the fun and celebration as we announce the winners of our 2021 The Trazees, in its seventh year, and Wherever Awards, in its fourth year. Congratulations to all the amazing winners!

Trazee Travel, Global Traveler’s sister web publication, is the resource for travelers aged 25–40 for tips, reviews and the latest travel trends. Readers selected their favorites in the world of travel during the voting period.

Let’s take off with the airline winners. United Airlines wins its second consecutive Favorite International Airline and third consecutive Favorite Green Airline accolade, while its MileagePlus program earns its fourth Favorite

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Frequent-Flyer Program win. United’s alliance, Star Alliance, takes its first win as Favorite Airline Alliance, while Airbus A350, used by many of our airline winners, wins Favorite Aircraft Type. When it comes to websites, aa.com, from American Airlines, is a four-time Favorite Airline Website winner. American Airlines is also Favorite Airline App for the second consecutive year. Favorite Low-Cost Airline, for the first time, is Allegiant Air. Regionally, airline winners include Air Canada, Favorite Airline in North America, third consecutive year; Copa Airlines, Favorite Airline in Central/South America; TAP Air Portugal, Favorite Airline in Europe, fourth consecutive year; Ethiopian Airlines, Favorite Airline in Africa, second consecutive year; Etihad Airways, Favorite Airline in the Middle East, third consecutive year; Cathay Pacific Airways, Favorite Airline in Asia, second consecutive year; and Aeromexico, Favorite Airline in Mexico, second consecutive year.

Flying over to our airport winners, we have two-time Favorite Overall Airport in the World winner Incheon International Airport, also earning its second Favorite Airport in Asia and Favorite Duty-Free Shopping nods.

Wherever Awards 2021 Best Family-Friendly WINNERS’ CIRCLE MultiGen Destination of the Year Best Family-Friendly Domestic Airline 1. United Airlines 2. Delta Air Lines 3. Alaska Airlines

Ireland

Favorite Adventure Destination: Taiwan PHOTO: © SEAN PAVONE | DREAMSTIME.COM

Best Family-Friendly Airline in North America 1. Air Canada 2. United Airlines 3. American Airlines Best Family-Friendly International Airline 1. Air Canada 2. United Airlines 3. TAP Air Portugal Best Family-Friendly Frequent-Flyer Program 1. United MileagePlus 2. Air Canada Aeroplan 3. American Airlines AAdvantage

Favorite Airport in North America, Favorite Airport Dining & Favorite Airport Shopping: Chicago O’Hare International Airport PHOTO: © JAMES KIRKIKIS | DREAMSTIME.COM

Best Adventure Destination, Domestic: Alaska winner for Favorite Hotel Rewards Program in the World. Fiesta Chicago O’Hare International Airport is also a triple winner: PHOTO: © LAWRENCE WESLOWSKI JR | DREAMSTIME.COM Americana Hotels & Resorts takes two accolades: Favorite Hotel Favorite Airport in North America, Favorite Airport Dining and Chain in Central/South America, second consecutive year, and Favorite Airport Shopping, all for the second year. Johannesburg’s Favorite Hotel Chain in Mexico, seventh consecutive year. Also O.R. Tambo International Airport won Favorite Airport in making appearances on the list are Movenpick Hotels & Resorts, Africa and Favorite Duty-Free Shopping in Africa. Amsterdam Favorite Hotel Chain in the Middle East; Aloft, Favorite Green Airport Schiphol takes its second Favorite Airport in Europe win, Hotel; and Marriott, Favorite Hotel App. alongside its first Favorite Duty-Free Shopping in Europe nod.

Journey around the globe with these winners: Greece, Favorite For Favorite Airport in the Middle East and Favorite Duty-Free Country for the second consecutive year; Tahiti, Favorite HoneyShopping in the Middle East, it’s Bahrain International Airport, while Bogotá El Dorado International Airport is a three-time moon Destination for the second consecutive year; Taiwan, fourFavorite Airport in Central/South America winner and first-time time Favorite Adventure Destination; Asheville, North Carolina, Favorite Duty-Free Shopping in Central/South America awardee. with a fourth win for Favorite Foodie City; and Charleston, South We round out the airport winners with Tokyo Narita International Carolina, Friendliest City. There’s also Kennebunkport, Maine, FaAirport, Best Duty-Free Shopping in Asia. vorite Beach Town, Northeastern United States; Cape May, New Let’s talk hotels: Canopy by Hilton wins Favorite Hotel Chain, Jersey, Favorite Beach Town, Mid-Atlantic United States; Virginia and Andaz takes its second win as Favorite Lifestyle Hotel Chain.

Beach, Virginia, second-time Favorite Beach Town, Mid-Southern Hilton.com is Favorite Hotel Website. Marriott Bonvoy is the big United States; and Myrtle Beach, South Carolina, Favorite Beach

Best Family-Friendly Hotel Chain 1. Hilton Hotels 2. Sheraton Hotels & Resorts 3. InterContinental Hotels & Resorts Best Family-Friendly Resort Chain 1. Westin Hotels & Resorts 2. InterContinental Hotels & Resorts 3. Marriott Hotels & Resorts Best Family-Friendly Individual Hotel 1. Atlantis Paradise Island Bahamas 2. LEGOLAND Feriendorf, Gunzburg, Germany 3. Beaches Negril Resort & Spa, Jamaica

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Best Family-Friendly Cruise Line Kids Club: MSC Cruises Junior Club

Wherever Awards

PHOTO: © MSC CRUISES

2021 BestFamily-Friendly Family-Friendly Best Frequent-Stay Program MultiGen Destination the Year 1. of Hilton Honors 2. IHG Rewards Club 3. Wyndham Rewards

Ireland

Best Family-Friendly Hotel Kids Club 1. Terranea, Rancho Palos Verde, California 2. Beaches, Turks & Caicos 3. Atlantis Paradise Island Bahamas Best Family-Friendly International Tour Company 1. Lindblad Expeditions 2. GOWAY 3. Cox & Kings Best Family-Friendly Cruise Line 1. Disney Cruise Line 2. Celebrity Cruises 3. Viking Ocean Cruises Best Family-Friendly MultiGen Cruise Line 1. Azamara 2. Seabourn Cruise Line 3. Uniworld Boutique River Cruises Best Family-Friendly Cruise Line Kids Club 1. MSC Cruises Junior Club 2. Disney Cruise Line Oceaneer Club 3. Royal Caribbean Adventure Ocean Best Family-Friendly Credit Card 1. United Explorer Card from Chase 2. Marriott Bonvoy Boundless Visa from Chase 3. Alaska Airlines Visa Signature Card

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Town, Southeast United States. In Florida, Favorite Beach Town winners by region are St. Augustine, East; Marco Island, West; and Fort Walton Beach, Panhandle. The rest of our destination winners are Gulf Shores, Alabama, Favorite Beach Town, Gulf United States; Port Aransas & Mustang Beach, Favorite Beach Town, Texas; Dana Point, Favorite Beach Town, Southern California; Carmel-by-the-Sea, Favorite Beach Town, Northern California, for the second year in a row; and Long Beach, Washington, Favorite Beach Town, Pacific Northwest.

Final applause for the last of our The Trazees 2021 winners: Hertz, Favorite Car Rental Company; GOWAY, three-time Favorite Tour Operator; Travelpro, Favorite Luggage Brand for the second consecutive year; United Explorer Card from Chase, Favorite Credit Card for the fourth year in a row; and Paul Gauguin, two-time Favorite Cruise Line.

Families seek the best of the best when it comes to travel providers. We asked our whereverfamily.com readers to name the absolute best in the world of family travel.

We now present those winners.

Grab the fam and hit the friendly skies with United Airlines, Best Family-Friendly Domestic Airline for the second year, alongside its MileagePlus program, Best Family-Friendly Frequent-Flyer Program, two years running. Air Canada takes home

two honors: Best Family-Friendly Airline in North America, third year in a row, and Best Family-Friendly International Airline, second consecutive year.

Settle in with the clan at Hilton Hotels, Best Family-Friendly Hotel Chain, second consecutive year; Westin Hotels and Resorts, Best Family-Friendly Resort Chain, second year in a row; and Atlantis Paradise Island Bahamas, three-time Best Family-Friendly Individual Hotel. Hilton earns another nod for its Hilton Honors, Best Family-Friendly Frequent-Stay Program, second consecutive year. Kids will enjoy Terranea, in Rancho Palos Verdes, California, Best Family-Friendly Hotel Kids Club. If your group is looking for a tour, choose Lindblad Expeditions, Best Family-Friendly International Tour Company.

Cruise in comfort with your crew on the following cruise line winners: Disney Cruise Line, Best Family-Friendly Cruise Line; Azamara, Best Family-Friendly MultiGen Cruise Line; and MSC Cruises Junior Club, Best Family-Friendly Cruise Line Kids Club.

Finance the family getaway with United Explorer Card from Chase, Best FamilyFriendly Credit Card, three years running, or Marriott Bonvoy Boundless Card from Chase, four-time Best Family-Friendly Credit Card Rewards Program winner.

Where to go with your group? Two-time winner Tahiti is Best Family-Friendly Inter-

THE PROCESS

Trazeetravel.com conducted a survey of its readers Dec. 14, 2020–April 14, 2021, with open-ended questions for the best in many categories important to the millennial travel market (under 40 years of age). This survey was conducted online at trazeetravel.com/the-trazees and emailed during the period in question. Only those questionnaires where more than 50 percent of the questions were completed were counted. Those with less than 50 percent answered were discarded. Submissions from employees of the magazine or individuals associated with the travel industry were not accepted.

Whereverfamily.com conducted a survey of its readers Dec. 14, 2020–April 14, 2021, with open-ended questions for the best in many categories important to the family travel market (including multigenerational families). This survey was conducted online at whereverfamily.com/ wherever-awards and emailed during the period in question. Only those questionnaires where more than 50 percent of the questions were completed were counted. Those with less than 50 percent answered were discarded. Submissions from employees of the magazine or individuals associated with the travel industry were not accepted.

Best Family-Friendly Beach Town, Northeast/Mid-Atlantic United States: Nantucket, Massachusetts

Wherever Awards

PHOTO: © ALWOODPHOTO | DREAMSTIME.COM

2021 Best Family-Friendly Credit Best Family-Friendly Card Rewards Destination Program MultiGen of Bonvoy the Year 1. Marriott Boundless Visa from Chase 2. Princess Cruises Visa Signature Card from Barclays 3. Alaska Airlines Visa Signature Card

Ireland

Best Family-Friendly International Destination 1. Tahiti 2. Italy 3. Fiji Best Family-Friendly Domestic Destination 1. Charleston, South Carolina 2. Philadelphia, Pennsylvania 3. Arizona

national Destination. Its domestic counterpart is Charleston, South Carolina, Best Family-Friendly Domestic Destination. For the second consecutive year, the Dominican Republic is Best Family-Friendly Caribbean Island.

In the Northeast, Nantucket, Massachusetts, is Best FamilyFriendly Beach Town, while Virginia Beach takes that honor in the Southeast for the second year in a row. Three Florida cities represent Best Family-Friendly Beach Towns based on location: St. Augustine, best in the east, with Sarasota in the west for the second time and Rosemary Beach in the Panhandle. We wrap up domestically with Gulf Shores, Alabama, Best Family-Friendly Beach Town, Gulf Coast; Corpus Christi, Best Family-Friendly Beach Town, Texas, two years in a row; and Carmel-by-the-Sea, California, Best Family-Friendly Beach Town, West, before heading across the pond to Ireland, Best Family-Friendly MultiGen Destination of the Year.

The rest of our family favorites include Hersheypark, Best Family-Friendly Amusement Park; LEGOLAND Florida Resort, Best Family-Friendly Waterpark; Hertz, Best Family-Friendly Rental Car Company; Chicago Midway Airport, Best Family-

Best Family-Friendly Beach Town, Florida West: Sarasota, Florida PHOTO: © DELMAS LEHMAN | DREAMSTIME.COM

Best Family-Friendly Caribbean Island 1. Dominican Republic 2. Aruba 3. St. Kitts Best Family-Friendly Beach Town, Northeast/Mid-Atlantic 1. Nantucket, Massachusetts 2. Kennebunkport, Maine 3. Ocean City, Maryland Best Family-Friendly Beach Town, Southeast 1. Virginia Beach, Virginia 2. Savannah, Georgia 3. Kiawah Island, South Carolina

Friendly Domestic Airport, second year in a row; Incheon International Airport, two-time Best Family-Friendly International Airport; Miami International Airport, Best Family-Friendly Airport Dining; and Hartsfield-Jackson Atlanta International Airport, Best Family-Friendly Airport Shopping.

Congratulations to the 2021 The Trazees and Wherever Awards winners!

Best Family-Friendly Beach Town, Florida East 1. St. Augustine, Florida 2. Cocoa Beach, Florida 3. Amelia Island, Florida Best Family-Friendly Beach Town, Florida West 1. Sarasota, Florida 2. Siesta Key, Florida 3. Marco Island, Florida

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in North America by 2026,

entertainment, more premium cabin seats and a better, more

Inflight entertainment and Wi-Fi

comfortable experience no matter where they’re flying from.

Travelers can enjoy their

fleet also helps United lower its

favorite movies, TV shows,

carbon emissions by an expected

the skies, United is revolutionizing air travel with three

podcasts and curated playlists

17-20% per seat compared to

key focus areas:

with seatback entertainment

flying older planes. The company

experience. The new aircraft promise to give travelers more of what they want on board, including state-of-the-art inflight

As the world continues to open and travelers return to

which means a better chance of getting an upgrade. The new

in every seat and over

also has the potential to create

New and improved fleet

2,800 selections to choose

as many as 25,000 well-paying,

United is adding 200 Boeing 737

from. Plus, they can now

unionized jobs through the

MAX and 70 Airbus 321neo aircraft to its

easily connect their wireless

aircraft purchase.

fleet — the largest combined order in the

headphones with Bluetooth

By adding and upgrading

company’s history. They’ll also upgrade

technology. Those who still

this many aircraft so quickly

100% of their existing mainline, narrow-

can’t find something to watch

across its network, United will

body aircraft by 2025, so customers can

can purchase Wi-Fi on board

combine its friendly, helpful

enjoy a modernized experience across

to stream videos from their

and caring service with the

their domestic network.

favorite online services.*

best experience in the sky.

*Bluetooth is only available on our new 737 MAX and A321neo aircraft, and streaming services are only available on aircraft with the industry’s fastest Wi-Fi.

Learn more about United’s fleet additions on united.com.

Wherever Awards

Best Family-Friendly International Airport: Incheon International Airport PHOTO: © HAKAN CAN YALCIN | DREAMSTIME.COM

2021 Best Family-Friendly Best Family-Friendly Beach Town, MultiGen Destination of the Year Florida Panhandle 1. Rosemary Beach, Florida 2. Fort Walton Beach, Florida 3. Seagrove Beach, Florida

Ireland

Best Family-Friendly Beach Town, Gulf 1. Gulf Shores, Alabama 2. Orange Beach, Alabama 3. Grand Isle, Louisiana Best Family-Friendly Beach Town, Texas 1. Corpus Christi, Texas 2. Port Aransas, Texas 3. Seabrook, Texas

Best Best Family-Friendly MultiGen Destination of the Year: Ireland

Best Family-Friendly Amusement Park: Hersheypark

PHOTO: © MKALLSTROM | DREAMSTIME.COM

PHOTO: © GEORGESHELDON | DREAMSTIME.COM

Best Family-Friendly Beach Town, West Coast 1. Carmel-by-the-Sea, California 2. Laguna Beach, California 3. Huntington Beach, California Best Family-Friendly Multigenerational Destination of the Year 1. Ireland 2. South Africa 3. Italy Best Family-Friendly Amusement Park 1. Hersheypark, Hershey, Pennsylvania 2. Sesame Place, Langhorne, Pennsylvania 3. Cedar Point, Sandusky, Ohio Best Family-Friendly Waterpark 1. LEGOLAND Florida Resort 2. Zoombezi Bay, Columbus, Ohio 3. Aquatica by SeaWorld Best Family-Friendly Rental Car Company 1. Hertz 2. Enterprise 3. National Car Rental

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Best Family-Friendly Domestic Airport 1. Chicago Midway Airport 2. Chicago O’Hare International Airport 3. San Francisco International Airport Best Family-Friendly International Airport 1. Incheon International Airport 2. Amsterdam Schiphol Airport 3. Hamad International Airport, Doha Best Family-Friendly Airport Dining 1. Miami International Airport 2. Hamad International Airport, Doha 3. Chicago O’Hare International Airport Best Family-Friendly Airport Shopping 1. Hartsfield-Jackson Atlanta International Airport 2. Dubai International Airport 3. Miami International Airport

Favorite International Airline & Favorite Green Airline: United Airlines PHOTO: © UNITED AIRLINES

ise Line Favorite Cru

WINNERS’ Paul GauguinCIRCLE Cruises Second Consecutive Year

Favorite International Airline 1. United Airlines 2. American Airlines 3. Etihad Airways Favorite Airline Alliance 1. Star Alliance 2. oneworld 3. SkyTeam Favorite Aircraft Type 1. Airbus A350 2. Boeing 777 3. Boeing 787 Favorite Airline Website 1. aa.com 2. united.com 3. southwest.com Favorite Frequent-Flyer Program 1. United MileagePlus 2. American Airlines AAdvantage 3. Delta SkyMiles Favorite Low-Cost Airline 1. Allegiant Air 2. JetBlue 3. Frontier Favorite Airline in Africa 1. Ethiopian Airlines 2. Royal Air Maroc 3. Kenya Airways Favorite Airline in Asia 1. Cathay Pacific Airways 2. Korean Air 3. China Southern Airlines Favorite Airline in Europe 1. TAP Air Portugal 2. Austrian Airlines 3. Turkish Airlines Favorite Airline in Mexico 1. Aeromexico 2. Interjet 3. Volaris

Favorite Airline in the Middle East 1. Etihad Airways 2. Qatar Airways 3. Emirates Favorite Airline in North America 1. Air Canada 2. United Airlines 3. Alaska Airlines Favorite Airline in Central/ South America 1. Copa Airlines 2. LATAM 3. Aerolineas Argentinas Favorite Green Airline 1. United Airlines 2. American Airlines 3. TAP Air Portugal Favorite Airline App 1. American Airlines 2. Alaska Airlines 3. Emirates Favorite Overall Airport in the World 1. Incheon International Airport 2. Singapore Changi Airport 3. Amsterdam Airport Schiphol

Favorite Airline in Europe: TAP Air Portugal PHOTO: © BOARDING1NOW | DREAMSTIME.COM

Favorite Airport in Africa 1. O.R. Tambo International Airport, Johannesburg, South Africa 2. King Shaka International Airport, Durban, South Africa 3. Cape Town International Airport, Cape Town, South Africa Favorite Airport in Asia 1. Incheon International Airport 2. Singapore Changi Airport 3. Kansai International Airport, Osaka

Favorite Airport in Europe 1. Amsterdam Airport Schiphol 2. Copenhagen International Airport 3. Vienna International Airport Favorite Airport in North America 1. Chicago O’Hare International Airport 2. Chicago Midway Airport 3. Pittsburgh International Airport

AUGUST 2021 globaltravelerusa.com

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Favorite Lifestyle Hotel Chain: Andaz PHOTO: © ANDAZ

Line orite Cruinisethe Middle East FavoriteFav Airport 1. Bahrain Airport Paul International Gauguin Cruises Consecutive Year 2. HamadSecond International Airport, Doha 3. Dubai International Airport Favorite Airport in Central/South America 1. Bogotá El Dorado International Airport 2. Montevideo Carrasco International Airport 3. Medellin José María Córdova International Airport Favorite Airport Dining 1. Chicago O’Hare International Airport 2. Amsterdam Airport Schiphol 3. Hamad International Airport, Doha Favorite Hotel Rewards Program in the World 1. Marriott Bonvoy 2. IHG Rewards Club 3. Hilton Honors

Favorite Airport Shopping 1. Chicago O’Hare International Airport 2. Miami International Airport 3. Incheon International Airport

Favorite Hotel Chain in Mexico 1. Fiesta Americana Hotels & Resorts 2. InterContinental Hotels & Resorts 3. Live Aqua

Favorite Duty-Free Shopping 1. Incheon International Airport 2. Amsterdam Airport Schiphol 3. Hamad International Airport, Doha Favorite Duty-Free Shopping in the Middle East 1. Bahrain Duty Free 2. Dubai Duty Free 3. Hamad International Airport, Doha Favorite Duty-Free Shopping in Africa 1. O.R. Tambo International Airport, Johannesburg, South Africa 2. Addis Ababa Bole International Airport 3. King Shaka International Airport, Durban, South Africa Favorite Duty-Free Shopping in Asia 1. Tokyo Narita International Airport 2. Incheon International Airport 3. Singapore Changi Airport

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Favorite Airport in Europe & Favorite Duty-Free Shopping in Europe: Amsterdam Airport Schiphol PHOTO: © TANYA KEISHA | DREAMSTIME.COM

Favorite Duty-Free Shopping in Europe 1. Amsterdam Airport Schiphol 2. London Heathrow Airport 3. Brussels Zaventem Airport Favorite Duty-Free Shopping in Central/South America 1. Bogotá El Dorado International Airport 2. Montevideo Carrasco International Airport 3. Medellin José María Córdova International Airport

Favorite Hotel Chain in the Middle East 1. Mövenpick Hotels & Resorts 2. Jumeirah International 3. Marriott International

Favorite Hotel Chain 1. Canopy by Hilton 2. Aloft 3. InterContinental Hotels & Resorts

Favorite Hotel Chain in Central/ South America 1. Fiesta Americana Hotels & Resorts 2. Accor Hospitality 3. Westin

Favorite Lifestyle Hotel Chain 1. Andaz 2. Ascend 3. Autograph

Favorite Green Hotel 1. Aloft 2. Sofitel 3. Hilton Hotels & Resorts

Favorite Hotel Website 1. hilton.com 2. andaz.com 3. marriott.com

Favorite Hotel App 1. Marriott Hotels & Resorts 2. Hyatt 3. InterContinental Hotels & Resorts

Favorite Country 1. Greece 2. Ireland 3. Spain

Favorite Cruise Line: Paul Gauguin Cruises PHOTO: © PAUL GAUGUIN CRUISES

Favorite Honeymoon Destination 1. Tahiti 2. Greece 3. Bermuda Favorite Adventure Destination 1. Taiwan 2. India 3. Thailand Favorite Foodie City 1. Asheville, North Carolina 2. Savannah, Georgia 3. Charleston, South Carolina Friendliest City 1. Charleston, South Carolina 2. Savannah, Georgia 3. Tampa Bay, Florida Favorite Beach Town, Northeastern United States 1. Kennebunkport, Maine 2. Nantucket, Massachusetts 3. Provincetown, Massachusetts

Favorite Beach Town, Florida West 1. Marco Island, Florida 2. Dunedin, Florida 3. Sarasota, Florida

Favorite Beach Town, Mid-Atlantic United States 1. Cape May, New Jersey 2. Ocean City, Maryland 3. Montauk, New York

Favorite Beach Town, Florida Panhandle 1. Fort Walton Beach, Florida 2. Rosemary Beach, Florida 3. Cape San Blas, St. Joseph Peninsula, Florida

Favorite Beach Town, Mid-Southern United States 1. Virginia Beach, Virginia 2. Corolla, North Carolina 3. Assateague Island National Seashore, Virginia

Favorite Beach Town, Gulf United States 1. Gulf Shores, Alabama 2. Orange Beach, Alabama 3. Holly Beach, Louisiana

Favorite Beach Town, Southeast United States 1. Myrtle Beach, South Carolina 2. Tybee Island, Georgia 3. Kiawah Island, South Carolina Favorite Beach Town, Florida East 1. St. Augustine, Florida 2. Amelia Island, Florida 3. Fort Lauderdale, Florida

Favorite Beach Town, Texas 1. Port Aransas & Mustang Beach, Texas 2. South Padre Island, Texas 3. Corpus Christi, Texas Favorite Beach Town, Southern California 1. Dana Point, California 2. Santa Monica, California 3. Laguna Beach, California

Favorite Beach Town, Northern California 1. Carmel-by-the-Sea, California 2. Half Moon Bay, California 3. Bodega Bay, California Favorite Beach Town, Pacific Northwest 1. Long Beach, Washington 2. Port Townsend, Washington 3. Cannon Beach, Oregon Favorite Car Rental Company 1. Hertz 2. National Car Rental 3. Enterprise Favorite Tour Operator 1. GOWAY 2. Abercrombie & Kent 3. Contiki Favorite Luggage Brand 1. Travelpro 2. Swiss Army 3. Samsonite

Favorite Credit Card: United Explorer Card from Chase PHOTO: © CHASE

Favorite Credit Card 1. United Explorer Card from Chase 2. Escape by Discover 3. American Express Green Favorite Cruise Line 1. Paul Gauguin Cruises 2. U by Uniworld 3. Norwegian Cruise Line

AUGUST 2021 globaltravelerusa.com

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FEATURE

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Culture of Inclusion Airlines take action to improve diversity in the workplace. BY SHERYL NANCE-NASH

A

Working Together: Alaska Airlines’ “Our Commitment” aircraft (top), and a a diversity of hands symbolizing unity (bottom) PHOTOS: © INGRID BARRANTINE, © RAWPIXELIMAGES | DREAMSTIME.COM

fter a year when race dominated the national conversation in a way not seen since the 1960s, soul searching and change are afoot. The moment wasn’t missed by the airline industry.

Executives made statements condemning racial injustice, the death of George Floyd, violence against the Asian community and restrictive voting legislation, and they spoke out in support of LGBTQ+ nondiscrimination legislation.

According to Forbes’ 2021 America’s Best Employers for Diversity, airlines have some work to do. Delta Air Lines was the top-ranked airline at No. 112 on the list of 500 employers, followed by 126 for JetBlue and Alaska Airlines at 209. Southwest was 321, United 474 and American 478.

Similarly, on Forbes’ 2020 Diversity Report Card for Airline Executive Teams, JetBlue got a C+; Delta, a C; United, D+; Alaska and American both got Ds; and Allegiant Air, Southwest and Spirit each received a D-.

The 2020 survey from the Bureau of Labor Statistics found just 3.4 percent of those employed in America as aircraft pilots or flight engineers are Black, and women make up only 5.6 percent of pilots.

Global Traveler checked in with the nation’s top airlines which are refining existing diversity, equity and inclusion (DEI) initiatives and adding new efforts.

ALASKA AIRLINES For 15 years Alaska Airlines has supported the United Negro College Fund as part of its DEI commitment to create career opportunities for young people. It took it to another level this April as it unveiled a special plane called “Our Commitment” that symbolizes the company’s support for education and equity.

“As a company, we know we are not yet where we need to be when it comes to diversity, but we are inspired and guided by our value to do the right thing. With this aircraft, we are doing the right thing by amplifying

the conversation around education, equity and belonging and taking it to the skies,” said Ben Minicucci, Alaska Airlines CEO at the time. “This aircraft will continue to be an inspiration for us on the journey.”

The plane will fly throughout Alaska’s network, inspiring conversation, raising awareness and spreading the word about UNCF, an organization dedicated to enabling under-represented students to become highly qualified college graduates.

Alaska will donate 1 million miles annually to support students attending Historically Black Colleges and Universities and has established a scholarship fund through UNCF. Considering a third of its frontline and manager levels are racially diverse, compared to 16 percent racial diversity within leadership, Alaska set a goal for the racial diversity of leadership to reflect the diversity of its frontline by 2025.

It revamped recruiting strategies to attract more diverse talent and revised processes to mitigate bias, including requiring diverse candidate slates and interview panels. It also updated its succession planning approach and processes. The company trained managers to implement its zero-tolerance policy to clarify and reinforce the definition of and expectations around harassment and discrimination.

Alaska is expanding its internship program and tapping a broader array of college partnerships to support a diverse pipeline. It works with organizations like the Organization of Black Aerospace Professionals and Girls Rock Wings to attract, retain and mentor candidates, including Black female pilots. And it created leadership development and sponsorship programs to attract, retain and develop more racial diversity and support inclusivity at all levels.

What gets measured gets done. Alaska uses data and analytics to fully identify gaps and opportunities to recruit and retain talent and holds leaders accountable for progress, with DEI metrics now part of performancebased compensation for executive leaders.

AMERICAN AIRLINES Late last year American launched its Community Council. It was sponsored by President Robert Isom and made up of the company’s senior executives and a cross-section of Black community leaders who provide feedback on company initiatives with a focus on issues impacting the customer travel experience.

‘AS A COMPANY, WE KNOW WE ARE NOT YET WHERE WE NEED TO BE WHEN IT COMES TO DIVERSITY, BUT WE ARE INSPIRED AND GUIDED

BY OUR VALUE TO DO THE RIGHT THING. WITH THIS AIRCRAFT, WE ARE DOING THE RIGHT THING BY AMPLIFYING THE CONVERSATION AROUND EDUCATION, EQUITY AND BELONGING AND TAKING IT TO THE SKIES.’ — BEN MINICUCCI, ALASKA AIRLINES CEO

To develop and retain Black leadership talent, in 2020 American piloted a sponsorship program to foster relationship-building opportunities for their Black directors and managing directors. Applicants to this voluntary program are matched with a member of the senior team or a senior vice president.

Objectives include enabling Black leaders to benefit from the perspective and experience of senior leaders, giving senior leaders exposure to issues Black professionals experience in their day-to-day work lives these leaders may not encounter personally, and nurturing mutual understanding to facilitate the advancement of greater numbers of Black professionals into senior leadership roles.

The company, which for 18 years has had a perfect ranking for LGBTQ Equality

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Dedicated to Diversity: Keyra Lynn Johnson, chief diversity and inclusion officer, Delta Air Lines PHOTO: © DELTA AIR LINES

from the Human Rights Campaign’s Corporate Equality Index, fervently supports the LGBTQ+ community. It was the first major U.S. airline to include gender identity and sexual orientation in workplace nondiscrimination policies. In 2019 American joined an amicus brief supporting LGBTQ+ workplace protections under the Civil Rights Act, which the U.S. Supreme Court upheld in 2020. The company also advocates for the passage of hate crime laws in states where it conducts business.

Leadership sets the tone, and when it comes to DEI, you only need follow CEO Doug Parker on Instagram. His post from April 30, 2021, spoke of the airline’s Muslim Employee Business Resource Group inviting non-Muslims at the company to Fast for Unity on April 29: “The invitation I received included these words: ‘The core of fasting is empathy. Fasting helps us feel others’ pain, suffering, loneliness, poverty and hunger. In a way, it connects us as humans. Refrain from eating and drinking to experience what it’s like for Muslims to fast, and also to step into the shoes of impoverished people.’

“I can tell you I was hungry — and really thirsty — by 8:30 at night. It gave me tremendous respect for our Muslim team members and their commitment to their faith. I am proud of the work our Muslim EBRG does for American Airlines, and we all thank them for their leadership and their open invitation to connect as humans.”

DELTA AIR LINES Delta Air Lines made the Best Workplaces for Diversity lists of Forbes and Fortune, but there is plenty of work to be done.

“DEI isn’t a program or an initiative; for us

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it’s integrated in every aspect of our business,” said Keyra Lynn Johnson, Delta’s chief diversity and inclusion officer. “Our frontline is representative of the world, but we want that reflection through every level of the business. We’re working to close the representation gap.”

Having a strong pipeline is key. “We have a lot of talent here. It’s about having career pathways to convert people from frontline to management.

We’re looking at what are the barriers and how to move to a different model, like perhaps what it takes to do a job is not necessarily based on a certain number of years of experience,” said Johnson. Delta expanded recruiting efforts to include more HBCUs and requires all schools where they recruit to have strong diversity and inclusion plans.

Delta’s Diversity & Inclusion Council comprises 30 senior leaders. “This is another way to report what’s working and what’s not. Transparency brings accountability,” said Johnson, who adds the company’s board is “super engaged” on this issue.

Delta wants to achieve 100 percent pay parity and is tracking progress toward long-term goals of increasing gender and racial diversity. Its Diversity & Inclusion Council ensures these goals are embedded throughout the organization by evaluating corporate and divisional metrics, programs and proposals.

Diversity goes beyond employees. Last year Delta expanded its partnership with Operation HOPE to support its One Million Black Business and Entrepreneur Initiative, designed to create 1 million new Black business owners and entrepreneurs by 2030 and help close the wealth gap caused by racial inequality and social injustice. Delta provides sponsorship, mentorship and advice to Black-owned businesses. Delta also joined more than 30 companies and CEOs to found OneTen, an organization that will recruit, hire, train and advance 1 million Black Americans over the next 10 years into sustaining jobs. Also in 2020, Delta Air Lines entered into partnerships with the Society of Women Engineers and Girls Who Code to seek diversity, create equity and increase representation, particularly in STEM. Delta’s Propel Pilot Career Path Program teamed up with the Inter American University of Puerto Rico’s School of Aeronautics to offer their aviation students paths to become a Delta pilot by flying for a Delta Connection Carrier or flying military aircraft for the Air National Guard or Reserves.

Said Johnson, “We’re a purpose-driven company. It’s not only about connecting people to places but, in a broader sense, respecting the world we serve.”

HAWAIIAN AIRLINES Tara Shimooka, manager of external communications, Hawaiian Airlines, is clear on one thing:

“Our commitment to diversity and inclusion is a key driver of our success.”

What’s in the secret sauce? Hawaiian retains employees through competitive compensation and benefits packages and by investing in training, mentoring and career development opportunities.

It uses evidence-based processes to minimize bias in hiring and promotional practices. “Our efforts have contributed to a diverse team.

Approximately 80 percent of our active workforce identify as diverse based on ethnicity and approximately 48 percent based on gender. We are proud to lead the U.S. industry with the highest percentage of women pilots at more than 9 percent (the domestic industry average is 5.4 percent), and nearly half (47 percent) of all pilots (men/women) identify as minority, primarily Asian or Pacific Islander,” said Shimooka.

You’ll find Hawaiian at career events and conferences for veterans, people with disabilities, women and underrepresented groups. Its policies are inclusive for sexual orientation and gender identity or expression and provide inclusive benefits for same- and different-sex spouses.

SOUTHWEST AIRLINES Raquel Daniels, director of Diversity, Equity, & Inclusion, Southwest Airlines, said Southwest has been on an inclusion journey for many years, “but the events of 2020 gave us an opportunity to look inward at ways we can do our part to continue driving change and champion an inclusive workplace.”

In 2020 the Southwest DEI department completed numerous workshops and listening forums to examine more deeply racism, equity and inclusion. A DEI Rapid Response Team comprising cross-functional internal stakeholders and subject matter experts evaluated the company’s current efforts and made recommendations. The list included the launch of a DEI education and training program with recurrent, required DEI training for leaders and processes to support diverse candidates and interview panels, among others. Last fall Southwest announced it would post all open leadership positions and require diverse candidate slates and measure progress in increasing senior leadership.

“We are working to be more transparent with our gender and ethnicity workforce representation reporting and continue to look for ways to evolve our processes and hold ourselves accountable,” said Daniels.

There’s pride, she said, in the Diversity Council and Military Ambassador programs.

“Both of these employee-driven groups champion equity and work hard to foster an inclusive workplace experience where all employees can thrive.”

Driving Change: Raquel Daniels, director of Diversity, Equity, & Inclusion, Southwest Airlines PHOTO: © SOUTHWEST AIRLINES

Final Turkish Coporate Club Ad 1.pdf

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6/10/21

UNITED AIRLINES United Airlines, the only major U.S. airline to own a flight school, plans to train 5,000 new pilots by 2030, at least half of them women and people of color. Backed by scholarship commitments of $1.2 million each from United Airlines and JPMorgan Chase, United Aviate Academy will create opportunities for thousands of students to pursue a career as a commercial airline pilot.

For those students who may need additional financial support, United partnered with Sallie Mae to offer private student loans to ensure no eligible applicants are turned away solely because they can’t afford to enroll. Aviate expects to enroll 100 students in 2021.

United will leverage relationships with organizations like the Organization of Black Aerospace Professionals, Sisters of the Skies, the Latino Pilots Association and the Professional Asian Pilots Association to help identify and steer highly qualified, diverse candidates to United Aviate Academy. These key partners will select applicants to receive scholarships and grants funded by United and JPMorgan Chase. United also finalized partnerships with three HBCUs to identify top talent and recruit them into the Aviate program.

Last July, United was recognized for the fifth consecutive year as a top-scoring company and best place to work for disability inclusion, with a perfect score of 100 on the 2020 Disability Equality Index. The index

measured United’s inclusion criteria including culture and leadership, enterprise-wide access, employment practices, community engagement and supplier diversity.

Other moves forward include the formation of the Executive Council on DEI, chaired by President Brett Hart with monthly participation by the full executive team, and the creation of “We Stand United,” an officer-led collaborative team to build and implement a systemwide DEI strategy focused on employees, customers, communities and commercial partners.

The Chase United team participated in a number of diversity initiatives. Tom Doelp, vice president of communications, Chase Card Services, highlighted a few. In honor of Black History Month, United Airlines, Chase and Visa rewarded United Credit Cardmembers who donated to nonprofits focused on providing access to educational opportunities for Black students and supporting human and civil rights policies. They received five total miles for every dollar (up to $1,000) in donations to the Thurgood Marshall College Fund, the Leadership Conference Education Fund, the NAACP Legal Defense and Educational Fund and the UNCF. Similarly, in support of Pride Month, United Visa cardmembers received five total miles for every dollar (up to $1,000) they donated to nonprofit LGBTQ+ organizations such as the Trevor Project, the Human Rights Campaign and StartOut.

10:35 AM

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SYDNEY Great Expanse: Sydney Harbour PHOTO: © DESTINATION NSW

business destinations 50

MEXICO CITY

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MILWAUKEE

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MALTA

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SYDNEY

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LAS VEGAS

leisure destinations 64

VIENTIANE

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DOMINICAN REPUBLIC

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NAIROBI

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VATICAN CITY

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LĀNA’I

DESTINATION ONE | MEXICO CITY

In the Spotlight Mexico City takes center stage as a world-class destination. BY TIM LEFFEL

City of Innovation: (Left to right) Parque la Mexicana, the staircase at the National Palace with the famous Diego Rivera mural The History of Mexico, and tlayuda with cheese PHOTOS: © SURIEL RAMIREZ ZALDIVAR | DREAMSTIME.COM, © DIEGO GRANDI | DREAMSTIME.COM, © MARCOS CASTILLO | DREAMSTIME.COM

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M

exico City has seldom enjoyed the travel press limelight like its North American counterparts of Toronto and Washington, D.C., but in recent years the rest of the continent finally awakened to its wealth of reasons to visit. Despite claiming the largest number of museums in the world and housing great cultural institutions, it took Mexico City a long time to get the respect it deserves — partly because it’s had to overcome so many obstacles, including a major earthquake that hit in 2017 and, now, the challenges of a global pandemic.

Every time, though, Mexico City bounces back from adversity by taking things up a notch. Despite the setbacks, each year the city gets a bit cleaner, a bit ritzier, a bit more confident in what it has to offer. Now, as it celebrates its 500th year, Mexico

globaltravelerusa.com AUGUST 2021

City is poised to rebound in a big way.

Jim Johnston, author of the popular book Mexico City: An Opinionated Guide for the Curious Traveler, said the real turning point came in 2015, when a flood of articles about the city’s vibe started showing up in seemingly every travel publication. “Restaurants, bakeries and shops of all kinds popped up, many run by foreigners. This added an edge of adventure to the city, introducing Mexicans to a wider range of products and services,” he said. “There is a big change in the perception of the city — fear has been replaced by fabulousness. In addition, the infrastructure has improved, the air is cleaner, and public transportation has improved.”

He noted Uber and several bike-sharing options make getting around much easier. Plus, Uber’s arrival allows jittery travelers to avoid having to phone a radio taxi company in Spanish to get a pick-up. “Uber and Airbnb have made it easier for visitors to move around the city and get to know a wider swath of neighborhoods,” added Lydia Carey, Mexico City writer and author of Mexico City

LODGING

DINING

Las Alcobas, a Luxury Collection Hotel, Mexico City With chic high-tech rooms, some private-elevator suites and two highly acclaimed restaurants, this upscale boutique hotel attracts those looking for exclusivity.

Nicos This modest lunch-only spot consistently lists among Latin America’s 50 Best Restaurants (sponsored by S.Pellegrino and Acqua Panna) while focusing on Mexico’s rich culinary heritage utilizing local products and seasonality.

Av. Presidente Masaryk 390, Polanco $$$$$

Streets: La Roma. In addition, the city now offers many culinary and culture tour options in English, giving foreign visitors a gateway into the local culture they could not easily find a decade ago.

“Mexico City has become the hub for innovation across Latin America,” said José Pablo Toscano, CEO and founder, Jubel, a local travel startup. “Hundreds of millions of dollars are pouring in, and this has made the city much more dynamic and tech-forward.”

This sprawling metropolis still has its problems, of course, due in part to an ideal Aztec settlement becoming a non-ideal modern city. Montezuma’s capital was an island in the middle of lakes and marshes. Spanish conquistadors rode in looking like gods on horseback in 1519 and started their march of New Spain domination here. They drained the marshes and dismantled temples to build Catholic cathedrals and government palaces — which started sinking as soon as they were finished.

The long-needed international airport expansion hit engineering snags and cost overruns in part due to the swampy location. President Andrés Manuel López Obrador moved forward with his campaign promise to cancel the project in favor of building a combined military and civilian airport at the Santa Lucía Air Force Base, scheduled to open in 2022.

In the meantime, new residents and visitors will keep coming, and the city now boasts five convention centers, more than 600 hotels and more than 53,000 rooms from budget to boutique to luxury. Visitors can easily spend a week in the center, though some companies have headquarters in the far-flung office park suburb of Santa Fé.

The air quality continues to improve in the capital as older buses and Volkswagen Beetle taxis fade into the history books. The city’s liberal reputation also led to a thriving arts scene. “Mexico City has

Live Aqua Urban Resort México Immerse in an idyllic getaway at this sophisticated luxury resort where every space “will delight your senses and set your imagination free,” from the aromatherapy in the chic guestrooms to indulgent spa treatments to elegant contemporary Mexican cuisine.

Av. Paseo de los Tamarindos No. 98, Colonia Bosque de las Lomas $$$–$$$$ The St. Regis Mexico City Gleaming, modern and high-design, this luxury hotel features some of the most popular dining and drinking spots for business meetings.

Paseo de la Reforma 439, Colonia Cuauhtémoc $$$$

Av. Cuitláhuac 3102, Clavería $$ Pasillo de Humo This relaxed Condesa venue is a great place to sample the superb Oaxacan cooking of Chef Alam Méndez, serving authentic dishes such as tlayudas but also incorporating elements of other regions of Mexico.

Ave. Nuevo León 107, Hipódromo Condesa $$$ Pujol Winning the Flor de Caña Sustainable Restaurant Award 2020, Pujol’s seven-course tasting menu presents an upscale Mexican dining experience that simultaneously focuses on ecologically aware sourcing.

Tennyson 133, Polanco $$$$

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Street Scene: Saturday Bazaar in the San Ángel neighborhood (right), and Coyoacán (below) PHOTOS: © KMIRAGAYA | DREAMSTIME.COM, © ELOVKOFF | DREAMSTIME .COM

always been a liberal oasis,” said Toscano. “This momentum has kept pushing the city toward social reforms.” Being at the forefront of the gay rights and environmental movements brought a young and dynamic crowd into the business community.

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Gentrification came on strong over the past decade in the neighborhoods of Coyoacán, La Condesa, Roma and San Ángel. This is not always ideal for local residents facing higher rents, but it makes these walkable sections of the city attractive places to stay or wander around.

While most visitors once stuck to a limited corridor between the historic center and wealthy Polanco, these evolving, eclectic neighborhoods now offer interesting dining, drinking and shopping spots.

“There are more great gourmet food and drink options all the time, with Mexican craft beer and designer cocktails really taking center stage,” said author Carey. “There are several microbreweries now within the city limits you can visit.”

There’s near-unanimous agreement the business climate for foreigners is getting better all the time. “The city is better positioned now to cater to all levels of tourism,” said Carey. “The options for designforward hotels, high-end shopping, luxury real estate and internationally acclaimed art haven’t diminished the excellent street food, bustling markets and ancient history that make Mexico City unique. Investment is spreading out to some of the lesser-known neighborhoods still near the city center, too, like St. Maria de Ribera, San Rafael and Juárez.”

“Recent policies have been very pro-foreign investment, so it’s much easier to come in and take advantage of the many opportunities here,” said travel startup founder Toscano. After keeping a surprisingly low profile for decades with both business travelers and tourists, Mexico City seems to be finding its groove.

PHOTO: © GRUPO POSADAS

culture. In Mexico we are distinguished by the quality and warmth of our service. We know we compete with many worldwide destinations, and this pushes us to be the best in our service and provide memorable experiences to all travelers that come to visit us. The pandemic is not an exception; and since the beginning we implemented different action plans that, over the last 15 months, have worked and led us positively to this stage of reactivation, which, fortunately, we are already experiencing today.

CHECKING IN WITH RAFAEL LIZÁRRAGA Chief commercial officer, Grupo Posadas Historically, Mexico City has a reputation for recovering from adversity, including the 2017 earthquake. How will the city bounce back from the COVID-19 pandemic? Indeed, when you look throughout our history, you will notice we experienced different events from which we have OE_AD GT Curamoria_jul13.pdf 1 13/07/21 13:49 learned and moved forward. Our culture is a work

How has Grupo Posadas adapted during the global health crisis to maintain its high level of hospitality? Will it affect future plans in Mexico City? Before this health crisis arrived in Mexico and seeing how it was starting in Asia, we went ahead and worked on detailed action plans that could allow us to be efficient in our operation without affecting the service and experience of each of our guests. We also implemented plans to help us save energy, minimize cost control spend that was not necessary at this time, etc. There is not nor will there be any affectation to our guests; therefore, we will continue to offer new experiences and always be at the forefront with what our clients seek in this new return to normality.

What is the outlook for business and investment opportunities in Mexico City? Mexico City continues to offer many opportunities for investment; by being so large, we continue to look for the best locations to develop more hotels with our brands, but considering any business line, it continues to be an important platform for both national and foreign investment.

Which activities do you recommend first-time visitors pursue to get a true sense of the city’s diverse culture, history and heritage? Ideally, I always recommend visiting Mexico City for at least seven days since it is the largest city of the world and offers so many great attractions. Of course, you cannot miss the visit to the Historic Center, the Cathedral, Templo Mayor, as well as walking Paseo de la Reforma and taking the obligatory photo with the Angel of Independence, going to the Anthropology Museum, visiting Chapultepec Castle, enjoying the Polanco zone and La Condesa area with all the first-rate gastronomic choices they offer. It is also highly recommended to go to Coyoacán and visit [the] Frida Kahlo Museum. A visit to Xochimilco and its trajineras will be memorable, and finally, if time allows, take a flight through the Santa Fé area, one of the most modern building zones of the city, where many of the most important business offices are located now.

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INFO TO GO Benito Juárez International Airport lies less than 10 miles from most hotels. The airport is situated in two distinct terminal buildings connected by train. Buy an official taxi ticket before exiting for $9–18, depending on hotel zone. Mexico City’s metro connects to the airport, but luggage is not allowed. Within the city it’s best to take Uber or have the hotel or restaurant call a Sitio radio taxi rather than flagging one down on the street.

JUST THE FACTS

DIVERSIONS

Historic Gems: Palacio de Bellas Artes (left), Palacio Postal at Tacuba 1, (right top) and jade mosaic funeral mask and the jewelry found in the tomb of Maya king Pakal from Palenque, National Museum of Anthropology (right bottom) PHOTOS: © ELOVKOFF | DREAMSTIME.COM, © RICHIE CHAN | DREAMSTIME.COM, © YLSTOCK | DREAMSTIME .COM

Museums or neighborhoods? Ruins or food tours? History or modern art? It’s easy to find what gets you excited in this major metropolis.

The most spectacular museum in all of Mexico is the National Museum of Anthropology, containing the greatest collection of pre-Columbian art anywhere.

Nearly 20 acres of displays cover every period of history in a dramatic building.

Next to Alameda Park, two adjacent buildings designed by the same architect capture the city’s elegance at the beginning of the 20th century, with a mix of Belle Époque and Art Deco styles. The gilded Palacio Postal at Tacuba 1 is still used as a post office, and the Palacio de Bellas Artes at Avenida Juárez and Lazaro Cardenas houses an opera house and museum.

The huge Plaza de la Constitución in the center of the city is better known as the Zócalo. On one side of it, Palacio Nacional features a sprawling mural by Diego Rivera. On another side sits the propped-up Metropolitan Cathedral, which took 277 years to complete.

A daytrip 31 miles to the northeast is a must to see the spectacular ruins of Teotihuacán, which flourished from A.D. 100 to 750 and later was re-occupied by the Aztecs.

Time zone: GMT -6 Phone code: Country code: 52 City code: 55 Currency: Mexican peso Key industries: Finance, food and beverage products, tourism, textiles, chemicals, furniture, plastics, metals, telecom, pharmaceutical products

COMING AND GOING U.S. citizens must have a passport valid three months past departure date with two blank pages. No visa is required for visits of less than 180 days.

OFFICIAL LANGUAGE Spanish

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STATESIDE | MILWAUKEE

Back to Business Milwaukee reopens with new and resumed projects on tap. BY KATHERINE RODEGHIER

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Convergence: At the confluence of three rivers and Lake Michigan, Milwaukee has been a gathering spot since its early days.

PHOTO: © KATHERINE RODEGHIER

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s with myriad Midwestern cities, Wisconsin’s largest suffered as COVID-19 closed businesses and canceled or postponed events and new ventures. Following a record-breaking year for tourism in 2019, visitor spending in Milwaukee County dropped nearly 40 percent in 2020.

The cancellation of last summer’s Democratic National Convention was a major blow.

It prompted “a big rush of disappointment. We didn’t get a chance to shine on a national and global scale,” said Lafayette Crump, Milwaukee’s commissioner for development. But landing the first major political party convention in city history gave Milwaukee “a genuine sense of accomplishment. Businesses got themselves ready for the big stage,” he said, and that readiness “will

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continue to pay dividends for years ahead.”

Milwaukee has been a meeting destination since its early history. At the confluence of three rivers and Lake Michigan, its name comes from millioki, meaning “gathering place at the waters” in the Potawatomi Native American language.

German immigrants settled the city, bringing with them beer-making skills behind big-name breweries, including Miller and Pabst. City population hovers around 600,000, with about 1.5 million in the metro area.

Building on tourism developments launched before the pandemic, new and resumed projects are putting Milwaukee on the path to recovery in 2021, including a new home for the symphony, the resumption of a major music festival, the reopening of a Black history museum and the

launch of an innovative food hall in the heart of downtown. In the long view, a $420 million expansion of the Wisconsin Center for meetings and conventions will break ground in early 2022.

Fiserv Forum, opened in 2018, was to host the DNC and continues as the home of the NBA Milwaukee Bucks as well as an arena for concerts, meetings, festivals and major events. The adjacent Deer District has become a dining and entertainment hub downtown. It’s walking distance from the Wisconsin Center District comprising three venues: UW–Milwaukee Panther Arena, Miller High Life Theatre and Wisconsin Center. The center will expand to an anticipated 480,841 square feet of convention center space in 2024.

Saint Kate – The Arts Hotel transformed in 2019 from the former InterContinental as

the city’s first arts-focused boutique hotel. Along with 219 art-filled guestrooms, it features multiple gallery and exhibition spaces and a 90-seat black box theater.

In another pre-pandemic development, Potawatomi Hotel & Casino opened a second 19-story hotel tower in 2019, bringing the room count to 500 and adding a spa.

Among new developments in 2021, 3rd Street Market Hall opens in September in a shuttered shopping mall as a 24-vendor food hall with a twist. Unlike the well-established Milwaukee Public Market in the city’s Historic Third Ward, this downtown foodie destination will be experiential with shuffleboard courts; golf simulators; old-school video games; snookball; and an indoor turf area rotating between yoga, cornhole games and lounge seating next to a 50-person central bar. A selfie museum will offer 27 areas designed by students of the Milwaukee Institute of Art & Design for sessions of social media engagement.

“Nobody else has the gaming we have,” said 3rd Street Market Hall partner Josh Krsnak, president and CEO, Hempel Companies, developing four city blocks around the market as residential, office and retail space.

“We want to be the living room of downtown,” said project partner and restaurateur Omar Shaikh, noting the market lies 1.5 blocks from Wisconsin Center.

Shaikh and Krsnak visited 70 food halls around the United States to cherry-pick the best elements. In addition to gaming and lounge areas, the market will

have four radio station studios where visitors can watch live programming. Singapore-style hawker stalls will function as incubators for up-and-coming chefs.

A half-block from the market, Milwaukee Symphony Orchestra will open its 2021–2022 season in Bradley Symphony Center, a renovation of the historic Warner Grand Theater with a two-story addition housing a new entrance and reception space. The project ranks as the largest arts investment downtown since the Santiago Calatrava-designed expansion of the Milwaukee Art Museum in 2001.

America’s Black Holocaust Museum will relaunch in 2021 in Milwaukee’s Bronzeville neighborhood.

Founded by a lynching survivor in 1984, exhibits in new galleries will address the harmful legacy of slavery on a chronological journey through Black history from 1619 to the present.

One of Milwaukee’s biggest annual events, Summerfest postponed its return until September 2021.

The world’s largest music festival, with 11 stages on its 75-acre lakefront grounds, will play out Sept. 2–4, 9–11 and 16–18. Its American Family Insurance Amphitheater recently underwent a $51.3 million renovation with a new seating bowl configuration and raised stage.

Sixty-three miles north on the lakefront, golfers will train their eyes on the Ryder Cup. Canceled by COVID-19 in 2020, it’s been rescheduled for Sept.

24–26 on Whistling Straits, a Pete Dye-designed course near Kohler, Wisconsin.

SCENIC DRIVES Kettle Moraine Scenic Drive runs north-south for 115 miles from Elkhart Lake to Whitewater Lake, passing through small towns and state forests.

Named for pot-shaped depressions, or kettles, formed by receding Ice Age glaciers, access the drive near Delafield, Wisconsin, about 25 minutes west of Milwaukee. Go south to Old World Wisconsin outdoor living history museum with 60 restored buildings and costumed interpreters. Go north to the basilica at wooded Holy Hill, with an observation tower atop the highest point in southeast Wisconsin, and Wade House Historic Site, a 19th-century stagecoach hotel and carriage museum (due to reopen this month).

The Lakefront Drive from the Milwaukee Art Museum north to Doctors Park covers about 11 miles via Lincoln Memorial Drive, then Lake Drive past mansions in tony north shore suburbs. Drink in the view of Lake Michigan at Veterans Park, where you can ride a swan-shaped paddleboat on the lagoon. Stretch out on the sand at Bradford Beach and tour North Point Lighthouse Museum housed in an 1888 lighthouse.

Stop for locally roasted Colectivo coffee at a café in the 19th-century Milwaukee River Flushing Station.

At MooSa’s North Point snack bar find out why Milwaukee is the unofficial “Frozen Custard Capital of the World.”

Transformations: Omar Shaikh, left, and Josh Krsnak, partners in 3rd Street Market Hall (above); and sculptures at the arts-focused Saint Kate – The Arts Hotel (left) PHOTOS: © KATHERINE RODEGHIER

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MICE | MALTA

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Memorable Malta The tiny island nation goes big for conventions and meetings. BY RICHARD NEWTON

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he city of Valletta was built to keep outsiders out. Its two natural harbors offer strategic shelter in the central Mediterranean between Italy and the coast of Africa. Any vessel arriving here is confronted by unwelcoming walls formidably constructed from blocks of golden limestone.

These defenses are not just for show. They bear the scars of innumerable attacks, up to and including World War II, when German and Italian forces laid siege to the island for two years, five months, one week and two days. For their bravery, the people of Malta were collectively awarded Britain’s George Cross, the highest award for IN RECENT DECADES MALTA civilian gallantry, now proudly emblazoned on HAS OPENED ITS GATES the national flag.

In recent decades TO OUTSIDERS. WITH 300 Malta has opened its DAYS OF SUNSHINE AND A gates to outsiders. With 300 days of sunshine WEALTH OF BEACHES AND and a wealth of beaches HISTORIC ATTRACTIONS, and historic attractions, TOURISM HAS BECOME ONE tourism has become one of the island’s most OF THE ISLAND’S MOST important sectors, contributing 15 percent IMPORTANT SECTORS. of the gross domestic product. The pandemic reduced that to close to zero, but as they have done so many times in the past, the Maltese weathered the storm and planned for the future.

Meetings, incentives, conventions and exhibitions will be central to the revival of Malta’s tourism industry. In April Small but Mighty: Valletta (top), Popeye 2021 the government announced MICE organizers will Village (bottom left), receive a grant of $160 for every MICE participant they and the State Rooms of the Grandmaster’s bring to the country.

Palace (bottom right) In common with most of the world’s major cities, Malta PHOTOS: © DEZZOR has its fair share of modern, identikit conference venues. | DREAMSTIME.COM, You know exactly what to expect, but the downside is you © ZOLTAN GABOR | DREAMSTIME.COM, could be anywhere. That cannot be said of the flagship © EVGENIY FESENKO | DREAMSTIME.COM venue, the Mediterranean Conference Centre, housed in a 16th-century hospital built by the Knights of the Order of St. John.

Situated at the tip of Valletta’s main peninsula overlooking Grand Harbour, the building has been sensitively restored to preserve its historic ambience while also providing

all the comforts and technology expected of a 21st-century venue. Ancient suits of armor line stone corridors, and the building’s stone staircases have been smoothed by centuries of use. La Vallette Hall, one of 17 MICE spaces, can accommodate up to 1,500 guests beneath a stone vaulted ceiling.

Medieval-themed events make the most of the unique setting.

Of all the MCC’s varied spaces, from a theater to compact boardrooms, the most spectacular is Grand Harbour Terrace, an outdoor rooftop venue with breathtaking panoramic views. Events held here at sunset are especially memorable.

Malta’s largest current venue, the Malta Fairs & Conventions Centre, sits on a decommissioned air base in Ta’Qali, in the center of the island. The huge, tent-like structure, capable of holding up to 13,000 people, formerly served as a concert venue at Wembley in London.

Several of Malta’s high-end hotels have MICE facilities.

The Westin Dragonara Resort, facing the sea at St. Julian’s, a town immediately along the coast from Valletta, recently underwent a $50 million refurbishment and offers 15 event rooms. A new Hard Rock Hotel at St. Julian’s, scheduled to open this year, will have 370 rooms; a spa; and 37,000 square feet of event space, instantly making it the largest convention center on the island.

Unsurprisingly for a Mediterranean destination geared for tourism, Malta offers many attractions. At one end of the scale is Popeye Village. Once the set of a 1980 Robin Williams movie, it is now a popular theme park and available for corporate events and teambuilding activities.

At the other end lies Valletta, with numerous attractions chronicling its history from 3000 B.C. (the Hal Saflieni Hypogeum, a magnificent subterranean archaeological site) to World War II (the Lascaris War Rooms, an underground complex which served as headquarters for the defense of the island). Other sites include the stunning 16th-century St. John’s Co-Cathedral, the magnificent Grandmaster’s Palace (which contains the office of the president of Malta) and the new City Gate designed by superstar architect Renzo Piano.

Twice a day, at midday and 4 p.m., six canons fire a salute from the city walls toward Grand Harbour. Best witnessed from Upper Barrakka Gardens, it provides a deafening reminder of this tiny nation’s ability to defend itself. As the smoke clears, you appreciate the privilege — as a visitor — of being behind the guns, looking out.

UNIQUE VENUES Once you have thoroughly explored the island of Malta, you haven’t quite finished.

To the northwest lies a whole other island, Gozo.

Accessible every 45 minutes by ferry and much more rural than the main Maltese island, its rocky landscape has been farmed since 5000 B.C. In 2020 the Maltese government launched the “MICE in Gozo” initiative to upgrade facilities on the island.

Sites to benefit include the Cittadella, the remarkable 14th-century citadel that dominates the northern side of Gozo’s charming capital, Victoria. It’s especially suited to outdoor evening events.

Gozo’s premier hotel is Kempinski San Lawrenz, set in the countryside among palm trees. The hotel’s four venues accommodate groups of 15 to 400. visitgozo.com kempinski.com

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9–5 | SYDNEY

Catch the Wave Business meets beach culture in sun-splashed Sydney. BY RON BERNTHAL Water Views: Ovolo Woolloomooloo Finger Wharf PHOTO: © OVOLO HOTELS

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lthough Melbourne is projected to overtake Sydney as Australia’s largest metropolitan area by 2026 (squeezing by with 6.2 million residents to Sydney’s 6 million), Sydney’s spectacular location between the Tasman Sea and the Blue Mountains and its ongoing economic prosperity will continue to attract millions of business and leisure travelers every year.

For business travelers spending a day — or several weeks — in Sydney, dozens of excellent hotels, meeting venues, restaurants and recreational locations evoke the city’s casual lifestyle. Here, business and leisure activities seem to blend in a uniquely coastal Australian beach culture.

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The Ovolo Woolloomooloo Finger Wharf is a deluxe boutique property with a waterside location adjacent to a marina and views of the city skyline. This colorfully designed, 100-room hotel offers a large lobby always buzzing with locals and guests, and the hotel’s fitness center and pool are open 24/7, making it easy to exercise before or after a busy workday. Its signature Alibi Bar is a sleek multipurpose social area designed for business guests to work, network or simply relax with a drink. Business guests can reserve exclusive use of the Alibi for cocktail parties, product launches and client meetings, or book a private meeting space within the hotel.

Another great hotel for business travelers is the new 349-room Crown Towers Sydney. The 75-story glass tower opened in December 2020, along the harbor in the Barangaroo district. It features upscale accommodations and a restaurant line-up that includes a’Mare, Woodcut, Nobu and Yoshii’s Omakase, all excellent venues for client lunches. The Crown Spa Sydney encompasses 21,500 square feet with terraces for yoga and meditation, vitality pools, experience showers, infrared saunas and treatment rooms. Both the Ovolo Woolloomooloo and Crown Towers properties lie within walking distance of the Central Business District.

Sydney Style: Jacaranda trees blooming in First Fleet Park - The Rocks (top), Central Place Sydney rendering (middle), and Crown Towers Sydney pool waterfall (bottom) PHOTOS: © DESTINATION NSW, © ATELIER ILLUME, © CROWN TOWERS SYDNEY

Discover other venues in The Rocks historic district, located almost beneath Sydney Harbour Bridge. Locals and visitors shop the open-air Rocks Market for street food and eccentric clothing, and some of the city’s oldest pubs and most sophisticated restaurants reside here. The nearby Museum of Contemporary Art occupies a historic waterside Art Deco building with a five-story modern wing.

The MCA offers meeting rooms and private event spaces, including the use of the spectacular rooftop sculpture terrace with views of Sydney Harbour Bridge and the Opera House.

Bar 83 sits atop Sydney Tower in the CBD, offering a spectacular view from the 83rd floor. Located in the tallest building in Sydney, it proves a great choice for lunch or afternoon drinks in the public area or a client meeting in one of its private spaces.

For a pleasant lunch location outside the CBD, head to Mimi’s, opened in 2020 on the second level of the historic Coogee Pavilion, a trendy seaside venue just 20 minutes south. The main dining room offers sweeping views of Coogee Beach along with the laid-back, Sydney-style atmosphere, and there is fresh fish and seafood on the menu. If you arrive in late afternoon, check out the Pavilion’s rooftop bar for drinks, food and views of a shoreline often filled with surfers.

Dress at the Pavilion ranges from casual to beachwear, especially during Sydney’s summer months, December to February.

The New South Wales state government devotes much of its capital spending to major transportation projects. London-based Zaha Hadid Architects and Australian-based Cox Architecture designed the new Western Sydney International (Nancy Bird Walton) Airport. Construction started in 2018, with completion expected in 2026. The new Sydney Metro West line project, begun in 2020, will open in phases and link the CBD to the new airport, transforming western neighborhoods into more vibrant residential, business and retail communities along the new nine-station route.

A big part of the new airport project is Aerotropolis, a smart city designed from the ground up as a place for technology, science and creative industries.

A staggering number of urban revitalization projects taking place in Sydney include the completion of Sydney Modern and a new addition to the Art Gallery of New South Wales, opening on a site overlooking Sydney Harbour in 2022. The mixed-use $2.5 billion Central Place Sydney development will open in 2025 with two 30-plus-story towers. And architect David Adjaye is creating Sydney Plaza, a multifunctional building and public square shaded by a huge, perforated metal canopy, designed with Aboriginal artist Daniel Boyd and slated to open in 2022. The NSW government is also revitalizing Blackwattle Bay, including building a modern new Sydney Fish Market, a popular venue among locals and visitors. The total project, completing in 2024, will provide new residences, mixed-use commercial buildings and expansive green space, all within walking distance of the CBD. Called one of the 10 best surf cities in the world by Surfer magazine, Sydney’s 70 surfing beaches offer varying levels of difficulty.

Whether you’re ready for a lesson, an experienced surfer or just eager to hang out at a beach café, Sydneysiders are a friendly group. The glorious beaches of Sydney are where many of the city’s business owners, attorneys, architects, retirees and journalists go to have fun and stay fit. In many ways, a sun-drenched beach may prove the best venue for that important client get-together.

AUGUST 2021 globaltravelerusa.com

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AFTER 5 | LAS VEGAS

Las Vegas Nights Discover after-hours fun in the city that dazzles.

Pool Party: Drai’s at The Cromwell PHOTO: © CAESARS ENTERTAINMENT

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BY TERESA BITLER

ambling put Las Vegas on the map, but experiences and activities that can’t be found elsewhere keep it there.

That’s especially true after hours.

Most craft bars and cocktail lounges open by 5 p.m., allowing business travelers to go directly from their trade show, conference or meeting to a more relaxed space for networking or closing a deal. Single-spirit bars like Mama Rabbit Mezcal + Tequila Bar, gin-centric Juniper Cocktail Lounge, and mezcal-dominant Ghost Donkey and Rhumbar prove popular options.

Themed venues add a fun twist to the cocktail scene. Complete with ice chairs and tables, ICEBAR at The LINQ Promenade keeps things chill with drinks that get colder as the evening wears on.

Downtown, Frankie’s Tiki Room serves tiki classics, and The Millen-

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nium Fandom Bar caters to Star Wars and cosplay fans.

Chef-driven restaurants still dominate the culinary scene in Vegas, but supper clubs are creating a buzz. Guests at The Mayfair Supper Club – Bellagio sip Champagne with caviar while singers, musicians and dancers perform center stage. The Vegas Room – Supper Club Cabaret in the Historic Commercial Center District presents a similar concept.

To sample several restaurants in one night, book a Lip Smacking Foodie Tour. Depending on the tour, guides lead small groups to up to five restaurants, sharing insights along the way.

Savors of the Strip, the company’s most popular tour, visits four restaurants in three hours.

Following drinks and dinner, head to Area 15, an experiential entertainment and retail complex anchored by Meow Wolf ’s latest immersive storytelling experience, Omega Mart. Area 15 also features a free-roaming virtual reality attraction; Haley’s Comet, a rollglider thrill ride; live music; and event spaces.

Vegas has always been known for its spectacular shows. For Cirque du Soleil fans who want to take things to the next level, Spiegelworld offers two options: Absinthe and Atomic Saloon Show. The sometimesraunchy casts frequently interact with the adults-only audience.

Nightclubs abound in Vegas, though they trailed other types of venues in reopening. Partiers swarm OMNIA at Caesars Palace, Hakkasan at MGM Grand and Drai’s at The Cromwell even on weeknights, while the LGBTQ+ counterparts Piranha Nightclub and FREEZONE host drag shows, karaoke and themed nights.

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Karisma Hotels and Margaritaville debut St. Somewhere Brand.

Take a visual journey through Panamá City, Panamá, that is bound to jumpstart your vacation planning.

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Gstaad Palace in Switzerland rolls out new experiences, events and programming for the summer.

NEIGHBORHOODS | VIENTIANE

Best-Kept Secrets Unearth Vientiane’s rare cultural, architectural and culinary treasures. BY ELYSE GLICKMAN

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Old-World Charm: Patuxa Arch, aka Vientiane’s Arc de Triomphe (top), and The Settha Palace Hotel, blending European and Southeast Asian luxury (bottom) PHOTOS: © REMOTE LANDS, INC.

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any travelers regard Vientiane, perched on the Mekong River’s left bank, as Laos’ business-focused capital or a stopover en route to Luang Prabang or adventure-driven Vang Vieng. However, as the old saying goes, to know it is to love it. Expats who call Laos home — such as professional guides Andrea Vinsonneau (of ExoTravel) and Lee Sheridan, and photographer/author Jane Thomas (Books & Bicycles) — insist it deserves far more attention than a quick meal, a good night’s rest and a stroll through its fusion of French Colonial and Laotian architecture.

Like any Southeast Asian capital, Vientiane has impressive historic buildings (Presidential Palace, Lao National Cultural Hall), gilded Buddhist temples (Wat Chan and Wat Sisaket, the city’s oldest surviving monastery) and bustling night markets. However, the expats and Remote Lands’ Vientiane expert, Inthy Deuansavanh, note that if you dig deeper into Riverside’s narrow lanes and residential streets beyond the river promenade and main roads, the cafés, spas, shops and art galleries read as “best-kept secrets” instead of boxes to check off on one’s itinerary.

Exploring Lao National Museum first provides a greater appreciation of Vientiane’s hidden small museums and galleries, some weaving in shopping or dining. Lao Textile Museum contextualizes the artistry and history of Laos’ textile industry, while Oot Ni Art Gallery showcases antique decorative arts. The Iccat Art Gallery spotlights up-and-coming Lao artists, as does The Secret Art & Wine Bar … but with a sweet French café backdrop. The COPE Visitor Center, where victims of wars and bombings received prosthetics, delivers a thought-provoking delve into the wars’ human toll.

Boutiques specializing in hand-crafted investment fashion, accessories and home décor offer an enchanting antidote to night market souvenirs, especially as they support local artists, communities and the environment.

Favorites include Birds Follow Spring’s reclaimed wood pieces; Ministry of Silk’s clothing; Caruso Lao’s furniture; Her Works’ accessories created by Laos’ ethnic tribe artisans; Le Comptoir de Vientiane’s exquisite serving pieces; and T’Shop Lai Gallery’s fragrant skincare crafted from sustainable, locally sourced botanicals.

Laos’ favorable exchange rate makes the neighbor-

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hood’s splurge-worthy joie de vivre even more appealing. While street food abounds, restaurants such as 3 Merchants, Kitchen Lounge by Manoi, Kualao, The Living Library, Amphone and Doi Khai Noi reflect the future of Southeast Asian cuisine. French fare with regional twists surfaces at crêpe shop Suzette and L’Adresse de Tinay. Choice hotels Settha Palace and Green Park Boutique bring luxury, authenticity and lush landscaping, adding to Vientiane’s sense of place.

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GT ’s publisher, Francis X. Gallagher, delivers his current travel favorites in this monthly e-newsletter.

TEL AVIV

FAMILY BUSINESS MEETS ROMANCE IN THE WHITE CITY 9–5 | BUENOS AIRES

ICELAND ROMANCE ON THE RIVER

GT Slideshows

ADVENTURE AWAITS IN THE LAND OF FIRE AND ICE

Take to the water and explore Budapest’s splendor at a leisurely pace. p. 64

Traveler | 35

Zest for Life European sophistication meets Latin passion in Buenos Aires.

BY ARI BENDERSKY

Art Scene: Couple dancing the tango in front of the sculpture Floralis Genérica PHOTO: © ELULTIMODESEO | DREAMSTIME.COM

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ntil you visit, you may never know the extent of Buenos Aires’ cosmopolitanism. From design and architecture to technology and banking — and across all the arts — Buenos Aires truly has a global feel that rivals Paris, New York and Tokyo. While it’s on the water, Buenos Aires is not a beach destination like Rio but rather a port city — hence locals are called Porteños and have a zest for life and want to share it with all who visit.

Almost as soon as you enter this beautiful Argentine capital, it becomes obvious just how fantastic this energetic metropolitan city truly is. You’ll likely spend most of your time between upscale, classic Recoleta; chic, eclectic and fashionable Palermo; and the romantic and gentrified San Telmo, where you’ll find a sprawling open-air antique flea market each Sunday. But the Central Business District of La Citi, between the San Nicolás, Montserrat and Retiro neighborhoods, is home to the Buenos Aires Stock Exchange, Argentina’s Central Bank and other financial institutions.

No matter where you gather with colleagues and clients, you’ll notice quite quickly

he new GT app is 58

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the European influence on the city’s architecture. Waves of immigrants from Spain, Italy and Germany — and what now comprises the world’s sixth-largest Jewish community — all arrived in Buenos Aires in the 19th and 20th centuries, bringing with them design, culture and gastronomy. All over the city their impact can be observed by simply walking around the neighborhoods and looking up at the homes and buildings. You’ll especially see it at Teatro Colón, one of the most important opera houses in the world, where singer Maria Callas famously performed and which offers group tours. At the Museum of Latin American Art of Buenos Aires, modern and folk art converge in permanent and rotating exhibits. You can experience it in any number of the city’s top spots to watch the romantic, sensual tango shows — and learn a few moves yourself in this, the world’s tango capital. You’ll even encounter it in La Recoleta Cemetery, a neighborhood in its own right where some of the city’s most important residents, including Eva Perón, are buried.

When it comes to business, Buenos Aires’ numerous industries converge. In 2017 the city was named a smart city due to its welcoming attitude toward innovation, entrepreneurship, technology and app development. The newer Buenos Aires Exhibition and Convention Centre hosted the 2017 Smart City

Our weekly slideshow brings stunning photos and information on a range of topics with a current worldwide focus to subscribers every Saturday.

FRIENDS & FAMILY | DOMINICAN REPUBLIC

Caribbean Beat

The Dominican Republic pulses with a rhythm all its own.

BY YASSER OGANDO AND NATHAN GALLAGHER

Historic SIghts: (Left to right) Santo Domingo street scene in Zona Colonial, El Obelisco in La Romana, and Alcázar de Colón PHOTOS: © GIUSEPPE CRIMENI | DREAMSTIME.COM, © DARIO MENDEZ BAEZ | DREAMSTIME.COM, © GIUSEPPE CRIMENI | DREAMSTIME.COM

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t’s not the soft, white-sand beaches or the sparkling sunlight bouncing off its gentle waves that stand out as you travel through the Dominican Republic. It’s the music, the way it works its way into life’s everyday rhythm, from the lilting, lyrical play upon the Spanish accent to the controlled chaos of its city streets. Life stands out here. Unlike other islands dotting the Caribbean, the Dominican Republic has its own hustle and flow entirely independent from its tourism sector. This lends credence to its storied past as Europe’s first and main

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entry point into the colonization of the New World. From the metropolitan vibes of Santo Domingo to those famous beaches, the Dominican Republic offers travelers a different take on the typical tropical escape.

Overlooking the expanse of Santo Domingo, you’d be forgiven if you thought you were traveling the streets of Miami or parts of Los Angeles. Over the last decade, the island’s capital has boomed with new construction and now sports a trendy center city district complete with luxury malls, lodging and tourist attractions such as the seafront

INFO TO GO Eight international airports service the Dominican Republic, Punta Cana International Airport being the most trafficked and Santo Domingo’s Las Americas International Airport a close second. American Airlines, JetBlue and Emirates are the carriers most frequently flown to the country, and each offers daily direct flights. Given the multitude of options, booking a flight into an airport close to your destination is almost guaranteed. Although Spanish is the official language, you will find English speakers in most tourist-friendly areas including airports, shopping centers, historic sites and resorts.

Most major credit cards are accepted, and both the U.S. dollar and euro are often welcomed in resort-heavy areas like Punta Cana; however, currency exchange to the Dominican peso is encouraged elsewhere on the island.

boulevard, El Malecón — formally known as George Washington Boulevard. Biking, inline skating and kite flying are popular along El Malecón; however, nothing beats an early evening stroll by the water, watching the strip come alive as night settles upon the sea. Here El Obelisco, a historic, obelisk-shaped monument built during Rafael Trujillo’s presidency as a way to commemorate him, now pays homage to those who suffered and died during his regime.

The variety of hotels, casinos, restaurants and live music venues makes El Malecón the city’s commercial and entertainment center.

One of the newcomers to Santo Domingo’s skyline, JW Marriott Hotel Santo Domingo certainly aims to impress. In addition to a chic rooftop infinity pool, my boyfriend and I were captivated by the Vertygo Lounge — a bar placed upon a dizzying glass skywalk that extends out over Winston Churchill Avenue, eight stories in the air. A unique benefit of

booking the JW is its proximity to BlueMall, a luxury shopping experience with upscale dining and stores by Cartier, Louis Vuitton and Longchamp. This same site connects to the construction of the Caribbean’s first World Trade Center complex, a nod to the growing strength of the country’s economy.

Crossing one of the many intricate suspension bridges connecting the city’s east side to the west over the Ozama River, you’ll find Zona Colonial, a step back in time to Santo Domingo’s former global prominence. A UNESCO World Heritage site, Zona Colonial boasts buildings dating back to the mid-16th century, hailed as some of the most beautiful in the Caribbean and the first in the Americas.

Most of the buildings now house museums like the impressive Alcázar de Colón. Built in 1512, the Gothic- and Renaissance-style palace was the home of Christopher Columbus’ son, Diego Columbus, and his son’s wife, María de

LODGING

DINING

Catalonia Royal La Romana An air of relaxed luxury, eyecatching grounds and chic suites make this adults-only resort perfect for everything from a romantic getaway to a trip with friends.

SBG Santo Domingo Cosmopolitan center city atmosphere with a diverse and elegant menu, SBG is the perfect place to celebrate that special occasion or enjoy drinks with friends.

Carretera a Bayahibe, Bayahibe, La Romana $$$

BlueMall, Calle Paseo de Los Locutores 9, Santo Domingo $$$

InterContinental Real Santo Domingo, an IHG Hotel Focused on entertainment and dining, this hotel offers families and business and leisure travelers everything they need for a grand experience in the heart of the city.

Shibuya Ichiban Peruvian accents flavor this modern take on Japanese cuisine. From island-inspired sushi to dumplings, take a break from shopping to treat yourself.

Winston Churchill Avenue, Santo Domingo $$$ JW Marriott Santo Domingo A rooftop infinity pool above and luxury shopping center below, metropolitan and posh, this hotel caters to both business and pleasure. Center city proximity is an added bonus.

Winston Churchill Ave. 93, Santo Domingo $$$

BlueMall, Winston Churchill Ave. 80, Santo Domingo $$$$ Winston’s Grill Chef Carlos Sebastiani’s menu takes you on an international journey, showcasing the talent of his team and the quality of the local produce. An extensive wine list and pleasant staff round out the experience.

JW Marriott Santo Domingo, Winston Churchill Ave. 93, Santo Domingo $$$$

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Island LIfe: Sunrise at Bayahibe Beach, La Romana (top); and Chu Chu Colonial tour (bottom) PHOTO: © THOMAS HERTWIG | DREAMSTIME .COM, © GIUSEPPE CRIMENI | DREAMSTIME .COM

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Toledo. Following the same Gothic architectural style are the ruins of the San Nicolás de Bari Hospital, the oldest hospital in the Americas.

Close by and sitting at the end of Calle Las Damas is Plaza de España, a family-friendly yet romantic strip where you can enjoy anything from an outdoor concert, family walk or bike ride to a romantic dinner on a bistro terrace overlooking the ancient city.

Whether it’s a blazing hot summer day or you just need some quick shelter from a passing shower, hop aboard Zona Colonial’s appropriately named Chu Chu Colonial and tour the area as you relax.

Sprinkled throughout the monuments, cafés and souvenir shops, ice cream stands and music-filled parks give a modern touch to the heavy sense of history. Arrive mid to late afternoon to enjoy an ice-cold Presidente under the soft glow of café lights and a radiant tropical sunset.

Our visit to the island wasn’t simply a vacation. It was my first time back since emigrating to the United States 10 years ago and Nathan’s first time seeing my home. While I came of age in the capital,

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my family hails from simpler roots in the country’s largest province, San Juan de La Maguana. Heading west from Santo Domingo through mountain ranges and deserts, we found the province offers a contrasting lifestyle to the one in the capital. Both sides of my family come from this province; my maternal grandfather was a regarded professor in Las Matas de Farfán, one of the provincial towns, and trustee of the liberal/conservative political party in San Juan. He and my grandmother had 12 children, most of whom moved to different parts of the country after his death in 1995, but my paternal grandmother, father and most of their family still work and reside here. Although San Juan is a much smaller city, sites such as the San Juan Bautista Cathedral and the Corral de los Indios make it a worthy daytrip.

Characterized by its intramontane lands, San Juan does not have a marine coast but thrives instead on livestock and agricultural activities. My father and brother took us on a 40-minute drive north to Presa de Sabaneta — one of the province’s three hydroelectric dams — along Rio San Juan. The energy generated by the dams provides power nationwide, and the expansive views entice visitors from all over. Flanking the fertile valley created by Rio San Juan are rice paddies, still hand-tilled using oxen, and vast fields of plátano and guineo. The area also offers a chance to interact with local wildlife — Nathan stumbled upon a strikingly azure juvenile cacata, the island’s most well-known type of tarantula.

Travel (between provinces or simply across town) can be a bit tricky for both tourists and locals. Although the Dominican Republic boasts the most advanced system of highways in the Caribbean, its traffic laws are more tongue-in-cheek suggestions. Drivers lacking major city driving experience — think Los Angeles or New York — should take a backseat and leave the navigating to those more prepared. Although it has an extensive network of public transportation, I recommend booking passage with an established tour group if you don’t know the island.

That said, my boyfriend and I chose to rent a car from a local company for our drive to Bayahibe, La Romana, on the southeastern coast.

After being stopped by an amet and having to “tip” the officer when he found expired insurance, we suggest looking over your documents carefully before departing the agency.

With limited time between reconnecting with family, we did steal away for a single night to the 5-star Catalonia Royal Resort in Bayahibe. Nestled within what seems like an infinite strip of resorts, the Catalonia Royal sets itself apart with its gorgeous beachfront, enthusiastic staff and made-for-Instagram grounds. Its all-inclusive restaurants provide a pleasantly diverse dining experience, ranging from Peruvian to Southeast Asian fare. Although modern and chic in the lobby and pool areas, the rooms have a classic European flair, and each includes either a balcony or swim-up access. Cabanas and lounge chairs spread the breadth of the resort’s beachfront, affording access for all guests. Nathan and I enjoyed some downtime on the beach, although there were plenty of activities such as scuba diving, banana boating and sailing.

Flight Path Museum On the Tarmac at Los Angeles International Airport

Experience the glamour, adventure, and excitement of aviation and aerospace, past, present and future.

See a real DC3 | Explore the space gallery Plane spotting | Flight simulators | Hear air traffic controllers | Unique event & meeting venue

our Visit line on new and shop t the or supp um! muse

Flight Path Museum – LAX Imperial Terminal | 6661 W. Imperial Highway, Los Angeles, CA 90045 | 424.646.7284 Tues. - Sat. 10 - 3 | Members free | Visitors $5 | Free parking | Minutes from LAX terminals flightpathlax.com

TOURS | NAIROBI

Free to Roam Encounter wildlife at Nairobi National Park. BY RICHARD NEWTON

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an wildlife coexist with the modern world? The question is tested starkly in Nairobi, capital of Kenya. In 1946, when the city was home to just 119,000 people, a national park was declared immediately to the south. The city has since boomed, with a population of more than 4 million now. Against the odds, Nairobi National Park survives. Just three miles from the heart of downtown, wild lions roam free.

As the skyline of the city transformed, skyscrapers provided a dramatic backdrop for photos of the park’s lions, rhinos, buffalos and giraffes. Now there is another, more immediate man-made intrusion: A new MombasaNairobi railway line opened in 2019. Elevated on huge concrete pillars, it splits the park in two.

From one perspective, the new railway detracts from the wilderness experience of a daytrip safari into the park. Do you really want your photos of giraffes framed by concrete pillars? On the other hand, this could be a model for the future. Both park and city make compromises in order to coexist side by side. The animals appear to be resilient, and the usual rhythms of their lives continue unabated.

You can happily spend an entire day in the park (there are still large swathes of it without concrete pillars or skyscrapers in the background), or you can combine it with some of Nairobi’s other visitor attractions. Highlights include Karen Blixen House (the setting for the movie Out of Africa), Langata Giraffe Centre (where you can encounter giraffes eye to eye from a raised platform) and Elephant Orphanage run by Sheldrick Wildlife Trust (if you “adopt” an elephant — $50 per year — you can participate in the evening feeding time).

When I first visited Nairobi as a child in the 1970s, it was still possible to hear lions roaring at night from your downtown hotel room. The lions still roar, but the round-the-clock din of the city drowns them out. And yet, no matter how loud or busy the city is, there remains the knowledge that within a short drive you could be parked beside a pride of wild lions. No other major city in the world offers that.

Up Close: Sheldrick Elephant Orphanage (top), and giraffes at Langata Nature Education Centre (bottom) PHOTOS: © PLAYINHOT | DREAMSTIME.COM, © ANDREW LINSCOTT | DREAMSTIME.COM

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BUCKET LIST | VATICAN CITY

Holy City

Attend Mass among the historic marvels of St. Peter’s Basilica. BY BRANDON SCHULTZ Sacred Events: (Left to right) Altar of the Chair of St. Peter, confession booths in St. Peter’s Basilica, and Pope Francis’ Easter message and Urbi et Orbi blessing in St. Peter’s Square PHOTOS: © ELENA ODAREEVA | DREAMSTIME.COM, © BALONCICI | DREAMSTIME .COM, © ALBERTO MASNOVO | DREAMSTIME .COM

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he priceless art and historical treasures of Vatican City capture the attention of many more than the world’s 1.34 billion Catholics, but so, too, does the Pope himself. Regardless of religion, tourists who catch a glimpse of the Catholic Church’s Holy Father during their visit to the world’s smallest country almost universally mark the moment as a highlight, contributing to a respect and curiosity that extend far beyond the faithful. For many within the flock, celebrating Mass at the Vatican is the pinnacle of practice, but the crush of crowds, mess of multiple lines and general chaos of surrounding Rome seem daunting obstacles to overcome on the way to this bucket-list experience. Good news: It’s much easier than you think to attend Mass at the Vatican. Here’s how.

Masses are celebrated daily at St. Peter’s Basilica, the world’s largest church, and are all free to the public. Even better, no tickets are required for these services. You do, however, need to wait in the same line as the tourists queueing to gawk at the basilica’s cavernous interior, so you’ll want to show up with enough time to clear this security checkpoint before Mass starts. In

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general, Mass is held at least five times daily on weekdays, with even more options on weekends. Because this is an active parish for local Romans, most of the Masses are held in Italian, but there is at least one Latin Mass celebrated daily. These Masses are spread among the basilica’s many altars, and while Vatican.va does list Mass times, it rarely lists locations or languages, so you’ll need to ask on your way in or poke about until you find it once inside. The most common Mass sites are the Altar of St. Joseph (left transept), the Altar of the Chair of St. Peter (apse) and the Blessed Sacrament Chapel (right, before the transept), otherwise open only for prayer.

You’re also welcome to confess while visiting St. Peter’s Basilica; to do this, look for the roped-off reconciliation area to the right of the monumental main altar and inform the guard of your purpose. Confession is available in several languages, including English. Keep in mind that to enter St. Peter’s, knees and shoulders must be covered, and no shorts are permitted.

The process becomes a bit more difficult if you’re hoping to have your Vatican Mass celebrated specifically by the Pope. The primary hurdle to clear here is scheduling, as the Pope doesn’t regularly say Mass. Other than Christmas and Easter, it’s difficult to know far in advance whether or not the Pope will be celebrating while you’re in town. Though Vatican.va does update a “Pope schedule” with all upcoming appearances, including Masses, it rarely ranges beyond a month or two ahead. Unfortunately, this means you typically won’t be able to schedule a Papal Mass into your travels until the last minute, if one is available at all (and they’re not frequent). If you are fortunate enough to find a celebration during your stay, the only additional obstacle for attendance is ticketing, but these are free.

INFO TO GO Vatican City nestles within Italy’s capital, so you’ll most likely fly into Rome-Fiumicino International Airport (also called Leonardo da Vinci International). From here, the Leonardo Express will take you to Rome’s city center for €14 (about $17); trains run every 15 minutes during peak hours (every 30 minutes otherwise), roughly 6:30 a.m.–11:30 p.m., and the ride takes 32 minutes. For half the price (or less), you can brave the bus or local train. Flat-rate taxis are also available for €48 (about $57) to anywhere within the main city core. Once in Rome, you’ll find Vatican City northwest of the historic district, across the Tiber River and just north of the medieval neighborhood of Trastevere. You will have no trouble spotting St. Peter’s Basilica from anywhere along your approach on Via della Conciliazione.

Acquiring Papal Mass tickets may feel like something of a scavenger hunt, but such is life in Italy (and, therefore, Vatican City) for almost any endeavor, so consider it a cultural quirk. By far the most entertaining way to find tickets is to approach the Swiss Guard and ask for them. You’ll spot the colorfully clad guards all around the Vatican, still wearing the uniforms originally designed by Michelangelo, but the guards you need for this purpose are located at the bronze doors just past the security checkpoint at St. Peter’s Basilica (yes, this means you need to wait in line and pass security to find out if tickets are available). Simply ask for tickets the evening before or morning of Mass, and you can have up to 10, pending availability.

If you need more than 10 tickets or prefer to secure your tickets further in advance, you can request them from the Vatican by downloading the form from Vatican.va and faxing — yes, faxing, and only faxing — your submission to the number provided. In most cases, you will only receive a response if tickets are available and granted.

The most convenient method for securing tickets is through a third party. Be wary of anyone charging for just tickets, but keep in mind some legitimate tour groups charge for an accompanying tour, which often comes with line-jumping privileges and expedited security clearance. The most reputable source for Papal Mass tickets is The Pontifical North American College, and you can simply email them for free tickets and find more information at pnac.org.

If no Papal Mass is available during your stay but you still want to see the Pope, you’re free to attend the General Audience in St. Peter’s Square almost any week. This is also ticketed, and you can acquire tickets through the same methods as for Papal Masses. Finally, provided his schedule has him home, the Pope appears every Sunday at noon to address the crowd in the Square, and this requires no tickets or reservations, offering an attractive failsafe should any of the above obstacles get in your way.

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KICKING BACK | LĀNA’I

Sweet Harmony Recharge your mana energy and find balance in legendary Lāna’i. BY DEBRA BOKUR

Rock ‘n’ Stroll: Sweetheart Rock (top); Keahiakawelo (bottom); and (opposite page, left to right) hiking, and Four Seasons Resort Lanai PHOTOS: © MAUI VISITORS BUREAU, © NOBLIGE | DREAMSTIME.COM, © MAUI VISITORS BUREAU, © FOUR SEASONS RESORT LANAI

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A

n enduring love affair began the day I stood on the deck of a ferry and watched as the lush green cliffs of Lāna’i emerged from the swirling sea mist that cloaked the shore. My most powerful healing journeys always involved an immersion in nature, and this island, of all Hawai’i’s many treasures, provides an environment ideally suited to balancing motion with contemplation.

This sense of harmony is especially intriguing, given the myths and lore embedded in the landscape. Long before it was hailed as the Pineapple Island to reflect its lush, plantation-covered plains and valleys — and much, much earlier than its incarnation as a setting for wellness and rejuvenation — Lāna’i Island was steeped in dark legends that told of man-eating fiends and cruel monsters who stalked the living.

These old stories, handed down through oral traditions, paint a fearsome tale of sorcery and mischief finally resolved when Kauluā’au, the errant son of a Hawai’ian chieftain, was banished to Lāna’i for uprooting all of the breadfruit trees on Maui. Young Kauluā’au eventually redeemed himself in his father’s eyes through acts of courage and cunning that led to all the lingering forces of malevolence being successfully driven from the lovely island’s shores.

Legends aside, it’s difficult to imagine anything disagreeable lingering here. There’s a pervading sense of serenity and an appealing, down-to-earth profile that hints at another era.

Far less developed than Hawai’i’s other public islands, there are no crowds or lines or traffic jams.

In fact, there are no traffic lights anywhere, and

most of the island’s few roads aren’t even paved.

It’s a landscape ideal for rejuvenation. One of the best places to tap into the local tranquility is a hike to Mount Lāna’ihale, the dormant volcano located within the central region. The Munro Trail leads here; and if you climb on a clear day to the top along the sometimes rough, steep path, you’ll be rewarded with views of five of the islands within the Hawai’ian archipelago.

An easier, more relaxing destination is Puupehe, or Sweetheart Rock, just past Hulopoe Beach near Four Seasons Resort Lanai at Manele Bay. Named for two mythical lovers who suffered a sad fate in a long-ago tale of loss, the rock rises dramatically from the waves offshore and is best viewed at sunset. If you’re staying at the resort, you can request an evening picnic to enjoy while relishing the changing colors on the rock face.

At multiple locations on Lāna’i, it’s possible to view ki’i pohaku — collections of ancient rock carvings — most of which have yet to be completely explained. Two main sites at Kaunolu and Luahiwa depict human figures mingled with birds, animals and canoes. The bird carvings are believed to be connected to the Hawai’ian myth of Halulu, a man-eating creature with wings.

Halulu was so important, the Halulu Heiau temple was dedicated to it. This temple, regarded as an archaeological site of great significance, perches on the island’s south shore close to the village of Kaunolu. It was King Kamehameha who had the temple constructed and who decreed that lawbreakers able to access the temple’s sacred space before they were apprehended would be granted refuge.

LODGING

DINING

Four Seasons Resort Lanai Seaside splendor is the motif at this secluded getaway which boasts island-themed treatments at Hawanawana Spa, lagoon-style swimming pools and breathtaking botanical gardens filled with local flora.

Blue Ginger Café Across from Dole Park, this institution is famous for baking its own hamburger buns and grinding its own fresh beef and secret seasonings to create a truly local burger experience.

1 Manele Bay Road $$$$$ Hotel Lanai This small historic property has 11 rustically elegant rooms in city center and dates to the days of the island’s pineapple industry.

Accommodations include Lanai Rooms, Garden Rooms and one private cottage.

828 Lanai Ave. $$$$ Sensei Lanai, A Four Seasons Resort Refined and exclusive, this adults-only resort has a wellness focus played out in bespoke health programs, a stunning spa, traditional Japanese onsen baths, fine dining and luxury lodging.

1 Keomoku Highway $$$$$

409 Seventh St. $$ Lanai City Bar & Grille This restaurant, in the historic Hotel Lanai, specializes in local ingredients, from venison, greens and fish to raspberry-lilikoi cake, and “adult” milkshakes like the caramel bourbon with vanilla ice cream.

Hotel Lanai, 828 Lanai Ave. $$$$ Sensei By Nobu Lanai Savor spectacular views from the dining deck plus a menu of innovative and classic hot and cold sushi dishes. A children’s menu and tasting menu from Chef Omakase are both available.

Sensei Lanai Resort, 1 Keomoku Highway $$$$

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INFO TO GO There are no direct flights between the mainland and Lāna’i Airport. Options include flights to O’ahu’s Daniel K. Inouye International Airport, also known as Honolulu International Airport; Kailua-Kona Airport on Hawai’i Island; or Maui Kahului Airport. From any of these locations there are interisland transfers to Lāna’i. Lāna’i Airport can support air taxi and commuter charter flights.

Expeditions Ferry provides round-trip boat service between Lahaina Harbor on Maui and Manele Harbor on Lāna’i. Service is subject to weather and sea conditions. Jeep rentals can be arranged at the airport or at hotels and resorts. The majority of roads are dirt and require a four-wheeldrive vehicle. Private resort transfers should be arranged in advance.

Sea Life: School of convict tang in Hulopoe Bay PHOTO: © UNDERWATERMAUI | DREAMSTIME.COM

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Today, even cats find sanctuary on Lāna’i, evidenced by the hundreds being cared for at Lāna’i Cat Sanctuary on Kaupili Road.

Visiting them might be good karma, but there are many ways to reach down and get back in touch with your own mana. One is to challenge body and mind to work together to overcome physical and mental hurdles, like the personal contest offered by the aerial obstacle course or the 1,200-foot-plus zipline at Lāna’i Adventure Park. The height provides views of Palawai Basin and Ko’ele. On horseback, you can also explore the thick upland forests of Cook and Norfolk pines — rainmaker trees whose long needles collect and funnel water from rain and mist, quenching the earth below.

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Rising from the ground in sharp contrast with the lush greens of so much of the island is Keahiakawelo, also known as The Fire of Kawelo.

A fascinating rock garden filled with towering stones and spires at the end of Polihua Road, it has its own legend — one that describes an ancient battle between competing Hawai’ian priests from this island and Maui over who would be able to keep a fire burning the longest. In his determination to win the contest, Kawelo, the Lāna’i priest, fed his fire with the trees and shrubs growing at Keahiakawelo, leaving behind a commanding setting of barren rock that’s a powerful backdrop for self-guided meditation.

The sea itself, ebbing and flowing in tune with the island’s shore, proves a wonderful place for introspection. Chartered snorkeling excursions can be planned, or you can make your own way to Hulopoe Bay and explore the waters in the company of scores of curious spinner dolphins who dwell there.

Whatever you plan for your own journey — whether it’s soothing spa therapies and fine dining at the resorts or actively exploring the multifaceted landscape — I suggest arriving by boat from Maui. Not only is it a marvelous way to be initiated into the island’s idyllic beauty, but you’re likely to catch a glimpse of graceful whales as you cross the channel between the islands. While you may not be able to entirely cast your cares away, Lāna’i is unquestionably the perfect place to put them in perspective.

Live the French way Sofitel Los Angeles at Beverly Hills 8555 Beverly Boulevard, 90048 Los Angeles Visit www.sofitel-los-angeles.com

LGBTQ+

Grand Opening Paris welcomes LGBTQ+ travelers with open arms.

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aris has long been a favored destination with LGBTQ+ travelers. Now, as the world reopens to travel, France’s capital is poised to attract a surge of globetrotters.

“Paris is so eager to welcome international tourists back to the city,” said Clark Massad, vice president of global partnerships, International LGBTQ+ Travel Association. “The cafés and terrasses are open, museums have just reopened, restaurants and cinemas will be opening soon, and the weather is gorgeous.”

Massad praised the city’s vibrant and welcoming ambience. “The gay neighborhood, known locally as the Marais, is awash with rainbow crosswalks and rainbow flags flying high above businesses that welcome the LGBTQ+ community,” he noted.

Paris isn’t resting on its legendary laurels, Massad added; the city continues to improve its offerings for LGBTQ+ travelers and residents alike. “In 2017 I was invited to participate in a report authored by Deputy Mayor Romero-Michel outlining more than 50 ways the city could improve its image as LGBTQ+ welcoming. I’m happy to say that many of those recommendations have been made realities and that at the June City Council Meeting, Paris [was to] be designated an LGBTQ+ Freedom Zone, further underscoring the equality and rights of LGBTQ+ people in the capital.”

Like many cities, Paris may seem a bit different after months of lockdown. But that may not be a bad thing, according to Bryan Pirolli, owner,

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BY MARK CHESNUT

‘THE GAY NEIGHBORHOOD, KNOWN LOCALLY AS THE MARAIS, IS AWASH WITH RAINBOW CROSSWALKS AND RAINBOW FLAGS FLYING HIGH ABOVE BUSINESSES THAT WELCOME THE LGBTQ+ COMMUNITY’ — CLARK MASSAD, VICE PRESIDENT OF GLOBAL PARTNERSHIPS, INTERNATIONAL LGBTQ+ TRAVEL ASSOCIATION

The Gay Locals, a private walking tour company that offers cultural and historical tours of the Marais and Montmartre districts, among others. “I think for travelers it will be markedly better,” he said. “Timed entries for museums will make cultural excursions less crowded. Cafés that took over parking spaces means there will be even more outdoor dining and drinking.”

“The Marais district — the so-called ‘gayborhood’ — is thriving again, with its streets full of revelers, so there will be a good amount of fun to be had, even if some of the indoor clubs and saunas seem a little too much for COVID-wary travelers,” Pirolli added.

To make it easier to enjoy the city, the Paris Convention and Visitors Bureau website maintains an LGBTQ+ section with detailed information and travel tips.

Paris Pride: Pedestrian zone with a rainbow crosswalk in Le Marais PHOTO: © BRASILNUT | DREAMSTIME.COM

AIRPORT UPDATE

Customer Care Louis Armstrong International Airport promotes a clean, safe and efficient environment for travelers.

BY MARY MELNICK

‘OUR AIRPORT HAS MADE GREAT STRIDES IN IMPROVING THE EXPERIENCE FOR OUR PASSENGERS, AS THESE RESULTS CLEARLY DEMONSTRATE.’ — JUDGE MICHAEL BAGNERIS, CHAIR, NEW ORLEANS AVIATION BOARD

Award Winner: Louis Armstrong New Orleans International Airport PHOTO: © ELLIOTT COWAND | DREAMSTIME.COM

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ouis Armstrong New Orleans International Airport is the gateway to one of the most exciting and energetic domestic cities. With a passenger-friendly environment, MSY welcomes millions of travelers each year from around the world.

During the 1930s, it became obvious the current municipal airport located on the south shore of Lake Pontchartrain was no longer large enough to accommodate the city’s growing transporta-

globaltravelerusa.com AUGUST 2021

tion needs. Expansion of the existing airport was considered too costly, so the City of New Orleans created the Aviation Division of the Department of Public Property to coordinate with the Civil Aviation Authority to establish a new airport.

Louis Armstrong International continued to grow, adding new terminals (the latest opening in November of 2019) and becoming more popular among travelers. When Hurricane Katrina hit the LouisianaMississippi Gulf coastline in 2005, the airport helped transport more than 30,000 evacuees to safety. For weeks after the disaster, the airport played a variety of roles in the rescue and recovery of its region.

Today, Louis Armstrong International Airport continues to put its community and customers first. Recently, the airport released the results from the first quarter 2021Airport Service Quality survey, part of Airports Council International, which measures passenger satisfaction across 34 key performance indicators. The ASQ awards highlight the world’s best airports as judged by customers surveyed while they are passing through them. Of the 23 U.S. airports participating in the program, MSY rated No. 1 in 15 of the 34 satisfaction items and finished in the top three in 24 of the items.

The airport’s high rankings include efficiency of check-in staff, courtesy and helpfulness of check-in staff, value for money of shopping facilities, waiting time at security inspection, flight information screens, passport/ID inspection and customs inspection, thoroughness of security inspection and more.

“Our airport has made great strides in improving the experience for our passengers, as these results clearly demonstrate,” said Judge Michael Bagneris, chair, New Orleans Aviation Board.

Early this year Louis Armstrong International also won Best Hygiene Measures by Region (North America), a new ASQ award introduced to demonstrate the level of success in the latest focus on airport hygiene due to the global pandemic.

MEDICAL TOURISM

Health and Wellness Turkey offers certified medical care at competitive costs. BY DEBRA BOKUR

C

Radiation Therapy: TomoTherapy cancer treatment machine PHOTO: © NATHAN ALLRED | DREAMSTIME .COM

entrally located within a two- to three-hour flight from many major European and Middle Eastern cities, Turkey’s visa-free access agreement with more than 70 countries already made it a desirable tourist destination. When viewed in context of its historical, cultural and culinary marvels, it’s clear why this country — with coasts on the Mediterranean, Aegean and Black seas — also consistently ranks among the top 10 medical tourism settings worldwide.

A recent statistic revealed 32 percent of patients in Turkish hospitals and clinics are medical tourists seeking treatments at more affordable rates than offered in their home countries. Though costs depend upon the type of procedure, chosen facility and outside factors (such as length of stay, accommodations and leisure choices), treatments and surgeries may be up to 90 percent less expensive than in the United States.

Turkey’s health care system includes a mix of public and private hospitals and clinics, many offering services to tourists traveling with a medical agenda. A high proportion of those offering treatments to medical tourists are U.S.-accredited. While private facilities provide the majority of services, other options include public and university hospitals.

Visitors seek treatment most commonly for aesthetic plastic surgery encompassing rhinoplasty, abdominoplasty, breast augmentation and reconstructive procedures. General and aesthetic dentistry, cancer treatments and fertility and sterility therapies also rank high on the list of most sought-out procedures.

Among Turkey’s 24 Joint Commission Internationalaccredited hospitals are Florence Nightingale Hospital, Acibadem Taksim Hospital, Memorial Antalya Hospital, International Hospital and Acibadem Maslak Hospital, also located in İstanbul. The Acibadem Hospital group includes 11 specialty cancer centers providing diagnosis and treatment for a range of cancers, with innovative technologies including TomoTherapy, Gammaknife, Cyperknife, MRIdian Linac systems, TrueBeam and VitalBeam.

The U.S. Department of State–Consular Affairs cautions potential medical tourists considering Turkey as a destination

that the level of medical care can vary greatly. In small cities, health care standards may be measurably lower than in new, stateof-the-art facilities in large urban areas such as Ankara, İstanbul, İzmir and Antalya. Despite the modern nature and equipment of newer hospitals, however, not all are equipped with the necessary staff or tools to deal with some critical THE ACIBADEM HOSPITAL GROUP or life-threatening INCLUDES 11 SPECIALTY CANCER conditions.

CENTERS PROVIDING DIAGNOSIS AND If you go, book additional recovery TREATMENT FOR A RANGE OF CANCERS, time for sağlık — WITH INNOVATIVE TECHNOLOGIES INthe Turkish word CLUDING TOMOTHERAPY, GAMMAKNIFE, for health and wellness — at one CYPERKNIFE, MRIDIAN LINAC SYSTEMS, of the breathtaking TRUEBEAM AND VITALBEAM. traditional hammam baths found throughout the country. The nearly dozen public hammams in İstanbul include the splendid, domed Kiliç Ali Paşa Hamami in the harbor area, constructed in 1580 for the well-being of the Ottoman Empire’s navy; and the stone beauty of Cağaloğlu Hamam, near the city’s underground Basilica Cistern.

AUGUST 2021 globaltravelerusa.com

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PREVIEW

Copenhagen Known for its world-class gastronomy, sustainability, ingenious design, unflappable happiness and hygge — that state of cozy contentment and conviviality which fuels the Danes — Copenhagen is an utterly modern city just right for meetings and events. Learn more when you read MICE: Copenhagen in next month’s issue.

PHOTO: © LUISA VALLON FUMI | DREAMSTIME.COM

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Kimpton George Hotel

Kimpton George Hotel

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Kimpton Hotel Monaco Washington DC

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