ISO-TS 16949-2002 Auditor Training

C111: DEMO OF ISO / TS 16949:2002 AWARENESS AND AUDITOR TRAINING PRESENTATION KIT Buy: http://www.globalmanagergroup.com/ISOTSAwareness.htm

Chapter-1.0 CONTENTS OF ISO / TS 16949:2002 TRAINING PRESENTATIONS Nos. of Slides: 290 A. The entire presentation kit has 2 main directories as below.

ISO/TS 16949:2002 (Quality Management Systems – Particular requirements for the application of ISO 9001 for automotive production and relevant service part of organization) awareness and auditor training presentation kit C111 ISO/TS 16949

Literature (Word Files)

• • • • • • • • • •

Presentation (Power point Slides)

Audit records and auditor certificate

Programmer

Cover page Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7 Workshop–1 Workshop–2

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• • •

• •

2 Requirements

Clause 1 to 4 Clause 5 to 6 Clause 7 to 8

• • • •

Workshops

Workshop 1 Workshop 2

1 Overview 3 Documentation 4 Step 5 Audit process

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C111: DEMO OF ISO / TS 16949:2002 AWARENESS AND AUDITOR TRAINING PRESENTATION KIT Buy: http://www.globalmanagergroup.com/ISOTSAwareness.htm Part 1:- Topic wise Number of slides Part – A Presentation Sr. No. Title of Slides 1.

Overview 2.

Requirements 3.

Documentation 4.

Steps for ISO / TS 16949:2002 5.

Audit Process Part – B Workshop Sr. No. Title of Slides 1.

Workshop - 1 2.

Workshop - 2 Total No. of Slides

No of Slide 65 166 12 16 30 No of Slide 03 291

Part: A Presentation: Under this directory further files are made in power point presentation as per the chapter listed below.

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Topic wise Power Point presentation in 8 modules as listed below.

1. Overview of ISO/TS 16949:2002 It covers what, why and how for ISO/TS 16949:2002, Quality management systems – Particular requirements for the application of ISO 9001:2000 for automotive production and relevant service part organization. It also includes benefits of ISO/TS 16949:2002 and guidelines for various ISO/TS 16949:2002 standards. Also summary for ISO/TS 16949:2002 2. ISO/TS 16949:2002 requirements in detail There are title slides for each requirements and sub requirements of ISO/TS 16949:2002. It covers details of ISO/TS 16949:2002 requirements as well as sub clauses in details with explanations.

3. ISO/TS 16949:2002 Documentation It covers need of documents, definition and 4-tier documentation structure. It also covers list of all documents, Procedures and records required as per ISO/TS 16949:2002 standard.

4. ISO/TS 16949:2002 Implementation steps It covers ISO/TS 16949:2002 Installation requirements, steps, department wise implementation methodology, Top 10 non–conformities etc.

5. ISO/TS 16949:2002 Audit process It covers audit definitions, Types of audits, audit questions, Audit process, details for process audit, Audit checklist etc. It also covers details of auditor’s conduct, Audi tee’s conduct.

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C111: DEMO OF ISO / TS 16949:2002 AWARENESS AND AUDITOR TRAINING PRESENTATION KIT Buy: http://www.globalmanagergroup.com/ISOTSAwareness.htm The sample certificate copy is also given.

This component comprises more than 300 slides, each pleasingly presented presentation designed to get the message over, and establish a much better understanding. It also describes how to tackle it and drills down into all these topics. No voice is put in the presentation and user can edit it to suit his requirements in local languages.

Part: B Literature: This topic covers write up in word for the ready reference to the trainer for understanding and reading. A question bank of over 300 questions department wise (based on ISO/TS 16949:2002 requirements), which can be customized to make your own internal audit checklist.

It is given in word. You may also use it for further reading and circulations within audience.

Chapter No.

Section

1.

Overview to ISO/TS 16949:2002 standard

2.

Quality Management principals

3.

Clause wise summary of ISO/TS 16949:2002 requirements

4.

ISO/TS 16949:2002 documentation and steps for installation

5.

Internal Quality Audit process

6.

Department wise audit Questionnaire

7.

ISO/TS 16949:2002 clauses Wise audit Questionnaire

8.

Semple audit reports

Worksho p–1

ISO/TS 16949:2002 Questionnaire

Worksho p–2

ISO/TS 16949:2002 Questionnaire

Note: Sample certificate for certified internal auditor under ISO/TS 16949 is also given

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C111: DEMO OF ISO / TS 16949:2002 AWARENESS AND AUDITOR TRAINING PRESENTATION KIT Buy: http://www.globalmanagergroup.com/ISOTSAwareness.htm

Chapter-2.0 About company Global manager group is a progressive company and promoted by a group of qualified engineers and management graduates having rich experience of 20 years in ISO consultancy and management areas. The company serves the global customers through on-site and off-site modes of service delivery systems. We offer a full range of consulting services geared towards helping all types of organizations to achieve competitiveness, certifications and compliance to international standards and regulations. So far we had more than 900 clients in more than 35 countries. Our ready made training and editable document kit helps the client in making their documents easy and make them complying to related ISO standard faster.

1. Our promoters and engineers have experience of more than 900 companies globally for management training, ISO series consultancy. We had clients in more than 35 countries.

2. Highly qualified 40 team members (M.B.A., Degree engineers) and owner is having rich professional experience (since 1991).

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4. Suggest continual improvement and cost reduction measures as well as highly informative training presentations and other products gives payback within 2 months against our cost.

5. So far more than 50000 employees are trained by us in ISO series certification.

6. We had spent more than 60000 man-days (170 man years) in preparing ISO documents and training slides.

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Personal involvement & commitment from first day Optimum charges Professional approach Hard work and update the knowledge of team members Strengthening clients by system establishment and providing best training materials in any areas of management to make their house in proper manner 6. To establish strong internal control with the help of system and use of the latest management techniques

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C111: DEMO OF ISO / TS 16949:2002 AWARENESS AND AUDITOR TRAINING PRESENTATION KIT Buy: http://www.globalmanagergroup.com/ISOTSAwareness.htm 3.0 USER FUNCTION

Chapter-3.1 HARDWARE AND SOFTWARE REQUIREMENTS 3.1 Hardware and Software Requirements A. Hardware: •

Our presentation kit can be better performed with the help of P3 and above computers with a minimum 10 GB hard disk space.

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For better visual impact of the power point presentation you may keep the setting of colour image at high colour.

B. Software used in presentation kit •

Hand-outs written in word 98 and window 2000 and Presentation made in Power point programs You are therefore required to have office 2000 or above with word 98 and power point

Chapter-3.2 FEATURES OF PRESENTATION KIT 3.2 Features of Presentation kit: •

It will save much time in typing and preparation of presentation alone.

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Written in Plain English

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Easily customized by you to add audio clips in the local language etc to prepare presentation for any other groups.

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Good guide for training of all the group members for ISO/TS 16949:2002 awareness and auditor training implementation.

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User-friendly and easy to learn.

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Developed under the guidance of experienced experts.

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Advantages of TS 16949:2002 • • • • • •

The main advantage of acquiring ISO/TS 16949:2002 is to do away with multiplicity of standards (Includes financial benefits too).

Also ISO/TS is recognized world-wide as it is an ISO standard.

It is also supported by JAMA Many OEMs strongly recommend the suppliers to go in for ISO/TS 16949:2002 GM, daimler,chrysler and Ford has urged their suppliers to upgrade to ISO/TS 16949:2002 at the expiration of their current QS 9000 certification and no later than 14 december, 2006 Daimler chrysler vide letter dated july 2002 had given a deadline of july 1, 2004 for ISO/TS 16949:2002 up gradation Contd……….

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IATF

Following are the major tasks of IATF • Develop and update the IATF certification rules which includes: – – – –

Criteria for CB recognition Certification body processes Certification auditor qualification Certification content requirements

• Each oversight office is also responsible for – – – –

Scheduling witness audits for CB Monitoring the CB Monitoring CB auditors CB Auditor qualification and training

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RULES FOR ACHIEVING IATF RECOGNITION – TS 16949:2002 Audit process: For OEM vehicle assembly , “Contract Review “ and the “ Contract “ are represented by the internally documented marketing requirements for vehicle brand, mix and volumes.

• Scope of certification includes all the products supplied to customer subscribing to the certification to ISO/TS 16949:2002 • Supporting functions on site or, e.g.- engineering, marketing , purchasing , warehouse; are included.

• The audit plan is based on the processes of the organization and includes all the requirements of organization quality management system to meet automotive customer needs, even when they exceed ISO/TS 16949:2002 based requirements • Consultants to the organization cannot participate in the audit.

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5. Management responsibility 5.1 Management commitment Top management provides evidence of its commitment to the development. Implementation and continual improvement of the effectiveness of the quality management system by: a) Communicating to the organization the importance of meeting customer as well as regulatory and statutory requirements. b) Establishing the quality policy c) Ensuring the quality objectives are established d) Conducting management reviews e) Ensuring the availability of resources

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Product based elements Clause 7 – product realization ISO 9001 : 2000 7.5 Product and service provision 7.5.1 Control of production and service provision 7.5.2 Validation of process for production and service provision 7.5.3 Identification and traceability 7.5.4 Customer property 7.5.5 Preservation of product

ISO / TS 16949 : 2002 7.5.1.1 Control plan 7.5.1.2 Work instruction 7.5.1.3 Verification of job set – ups 7.5.1.4 Preventive and predictive maintenance 7.5.1.5 Management of production tooling 7.5.1.6 Production scheduling 7.5.1.7 Feedback of information From service 7.5.1.8 Service agreement with customer

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7.3. Design and development 7.3.1.1 Multidisciplinary approach The organization use the multidisciplinary approach to prepare for product realization, including; h h h

Development / finalization and monitoring of special characteristics , Development and review of FMEAs, including actions to reduce potential risks, and Development and review of control plans.

Note : Multidisciplinary approach typically included the organization’s design, manufacturing, engineering, quality, production and other appropriate personnel .

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7.3. Design and Development 7.3.6 Design and Development Validation Design and development validation performed in accordance with planned arrangements, to ensure that the resulting product is capable of meeting the requirements for the specified application or intended use, where known.

Wherever practicable, validation is completed prior to the delivery of implementation of the product.

The records of the results of validation and necessary actions are maintained Note Æ 1 The validation process normally includes an analysis of field reports for similar products.

Note Æ 2 The requirements of 7.3.5 & 7.3.6 above apply to both product and manufacturing processes. **

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Process approach All well-defined and well-managed processes have common characteristics: •

A well-defined team with a leader is held accountable for how well the process performs (the process owner)

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Well defined boundaries (the process scope)

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Well defined interfaces and responsibilities

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Well documented procedures, work instructions and training

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Well defined measurement and feedback controls

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Customer related measurements and targets

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Well known cycle times

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RECORDS REQUIRED BY ISO/TS 16949:2002 List of records •

Document updating records (master list of documents)

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Control of quality records and master list of records

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Management reviews

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Record of training and skill and competency of personnel

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Maintenance (preventive, predictive and breakdown) record

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Process monitoring data (PPAP, APQP, FMEA, MSA, SPC) and corrective action taken for process control

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Record of product non-conformities and products accepted on concession.

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Data analysis and activities for continual improvement.

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Result of internal audits and follow-up action.

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Data on customer feedback / satisfaction measurement and action taken on customer complaints.

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Vendor evaluation / audit and purchase orders and actions arising from the evaluations

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Customer property that is lost, damaged or otherwise found to be unsuitable for use Visit us at www.globalmanagergroup.com E mail: sales@globalmanagergroup.com Tele: +91-79-2656 5405

STEPS FOR INSTALLATION OF ISO/TS 16949:2002 FOR AUTOMOTIVE PRODUCTION AND RELEVANT SERVICE PART ORGANIZATION Conduct awareness program (top + middle + bottom level).

Form a steering committee and task force for documentation Identify and define processes and process approach Define quality policy and establish quality objectives Prepare documents of quality management system.

Implementation and train all personnel for use of procedures, processes, work instructions and formats.

Train internal auditors and prepare list of qualified / certified internal auditors.

Assess the system through first internal audit.

Take corrective actions for non-conformities.

Apply for certification.

Assess the system through second round of internal audit.

Avail pre-certification audit of certifying body Take actions on suggestions given by certifying body.

Final registration / certification audit by certifying body.

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C111: DEMO OF ISO / TS 16949:2002 AWARENESS AND AUDITOR TRAINING PRESENTATION KIT Buy: http://www.globalmanagergroup.com/ISOTSAwareness.htm

Chapter-4.0 BENEFITS OF USING OUR PRESENTATION KIT 4.0 Benefits of using our presentation kit?

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Present the basics of ISO: 9001-2008 awareness training to Management or other groups

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