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Macro to Micro: Implementing Security in Logistics Bob Heiss, U.S. Customs & Border Patrol Peter Shelley, Siemens One, Inc. Joe Pfender, Cargo Express, Inc.


Cargo Express, Inc. Yardley, Pennsylvania USA Department of Homeland Security License No. 15534 Customs Broker Federal Maritime Commission License No. 14352N Ocean Transportation Intermediary


“I think we can scale this” ♦ 1997 ♦ 1998 ♦ 1999 ♦ 2000 ♦ 2000 ♦ 2001

Baltimore New York Portland Long Beach Detroit Dallas


Revenues 1996 2000

$461,818 $20,841,656

2001 Inc Magazine “Inc 500”: Fast Growing Private Companies in America (#52)


Disaster Recovery: Back to Basics Mea Culpa Centralized Operations SBA China, China, China


THREAT ASSESSMENT


West Coast Port Shutdown: Preview to Disaster ♦ ILWU v. PMA ♦ 29 major ports closed ♦ $250 billion/goods ♦ $1-2 billion per day ♦ Over 300 vessels idled


Post 9/11 Legislation: Homeland Security Act Aviation & Transportation Security Act The Trade Act of 2002 Maritime Transportation Security Act Bio-Terrorism Protection Act The Patriot Act


24 Hour Rule ♦ CBP “NO-LOAD” order – Invalid cargo descriptions – No address, incomplete address – Fields left blank – To order, to order of shipper – Inconsistent documents


4% Inspections


Container Security Initiative Hong Kong Singpaore Rotterdam Pusan Bremen Tokyo Genoa

LeHavre Hamburg La Spezia Felixstowe Algercias Kobe Yokohama Montreal

Gothenburg Tanjung Pelepas Nagoya Antwerp Halifax Vancouver Shenzhen


Customs & Trade Partnership Against Terrorism (C-TPAT) Cargo Storage Facility Terminal/Facility Access Cargo Reception Storage & Delivery Conveyance Lading

Security Personnel Security Education & Awareness Personnel Screening Identification System


C-TPAT Survey Form: Security & Compliance 1. 2. 3. 4. 5. 6. 7. 8.

Does the facility have an alarm system? What are the hours of operation? When are security guards on duty? Is cargo stored outside the building? Is exterior fencing adequate? Do adequate locking devices protect doors? Are gates under surveillance by security? Is lighting adequate for general cargo areas?


9. How are visitors controlled? 10. Is there a gate house? 11. Who controls gatehouse? 12. Are visitor records or logs kept? 13. Is there an employee I.D.? 14. Are visitors subject to search? 15. Is there a visitor pass system? 16. Is there a gate pass system for truckers? 17. Is private vehicle parking permitted? 18. Are all packages weighed/marked? 19. Are photo ID’s required? 20. Are restricted ares marked?


21. Are these procedures double checked? 22. What documents are used to receive cargo? 23. Are descriptions and counts verified? 24. Is cargo secured to prevent tampering? 25. Is import and export cargo segregated? 26. Is a cargo location system utilized? 27. Is hazardous cargo labeled? 28. Is hazardous cargo stored separately? 29. Are there frequent shortages of cargo? 30. Are packages weighed prior to delivery?


31. Are piece counts and weights verified? 32. Are seals placed on arriving containers? 33. Are seals reconciled upon departure? 34. Is there a seal control record procedure? 35. Are last minute shipments accepted? 36. Is there a Security Director designated? 37. Who employs manages security guards? 38. Are close circuit TV’s utilized? 39. Is access to monitors controlled? 40. Are security patrols conducted? 41. Are drug detector dogs available? 41. Is drug screening required?



Pfender, Joe Dec 0704