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meetings • incentives • conferences • exhibitions


RAND SHOW r a l u c a t c e p S Top catering trends



R40.00 (VAT incl)

Gauteng opportunities

“This year we’ll continue to host great exhibitions” Craig Newman,




ISSUE 47 Jan/Feb 2013


THAT’S WHY YOU WANT THE BEST OF BOTH. At the heart of South Africa’s business hub, the Sandton Convention Centre is the leading, most prestigious, multipurpose exhibition and convention centre. From pre-event planning, right up to the preparation and presentation of each meal, our professional team pursues every detail to great success. World-class facilities with the latest technology can accommodate every expectation. Combine the perfect location with an outstanding team, and be assured of a winning event at the Sandton Convention Centre. View our service offering and state-of-the-art facilities at

SANDTON CONVENTION CENTRE Telephone + 27 11 779 0000 | Facsimile + 27 11 779 0001 | Email

Johannesburg | South Africa


in this issue

Industry Insight Ed’s Insight Exciting oppor tunities in Dubai MICE Speak Confusing acronyms explained


On the cover

THE JOHANNESBURG EXPO CENTRE is the ultimate versatile venue. The JEC can host almost any event from exhibitions and large conferences to cocktail and themed events, and weddings for over a thousand people.

AIPC Column How to stay on top of your industry game Talking Points Experts tell us why going green is so important

8 10 12 14

Meeting Places Montecasino A whole lot on offer Venue Showcase 54 on Bath: A stylish business destination Regional Focus Gauteng: Fabulous conference venues Venue Showcase ICC Durban: 15 years and going strong

17 18 20 26

Venue Focus City, urban, airpor t, culture: Exploring the best of the best Must-see Mauritius Beauty and business

28 32

Event Management 06

Service Provider Showcase ConCeptG: Design evolution


Green Focus It’s the new black Catering Focus Food for thought

“Great year, great potential” Johannesburg Expo Centre’s CEO Craig Newman

Hostex Bigger and better

36 39 42 44

In the Know EXSA Column The time is now Compex Column The future of technology

46 48

Reward & Develop USB Speaker’s Corner Paul McGee nips procrastination in the bud


What's in a venue

50 52

Incentive Group Travel Just cruising

Regulars Ed’s letter


Soul food


Product News


Coming Up & Looking Back


Who’s Who




CONTRIBUTORS Helen Brewer CMP is the director of the MICE Academy and co-owns Conpromark Consultants. Nigel Walker CMP is MD of Complete Exhibitions and chairman of EXSA.

Edgar Hirt is president of the AIPC and MD of Congress Centre Hamburg (CCH).



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meetings • incentives • conferences • exhibitions


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2013 and beyond


he holidays are over and it’s back to the real world we go, which means many Sunday blues for some. But not here in the Meetings SA offices. Not with so much to look forward to this year, what with a plethora of conferences and exhibitions on the way. Meetings Africa and EXPO Summit Africa in February. Hostex in March and the Tourism Indaba in May. These are just a taste of what’s to come in the next few months. And Meetings SA will be here every step of the way providing you will all the business tourism and MICE information you need. The Global Business Travel Association has predicted 2013 will be a great year for the industry. This is fabulous news considering 2012 was a little bit on the slow side. Which brings me to this issue’s highlights. As promised last year we have a beautiful four-page spread on Mauritius and the exciting business opportunities there, a focus on Gauteng’s conference offerings as well as Dubai’s recent increase in business tourism – all very informative and thought provoking. So, here’s to a great year in the business tourism and MICE industries. I can’t wait. Till next time,

ISSN 1684-9264 NOTICE OF RIGHTS Meetings SA is published bi-monthly by 3S Media. This publication, its form and contents vests in 3S Media, September 2013. All rights reserved. No part of this book, including cover and interior designs, may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or by any information storage and retrieval system, without permission in writing from the publisher, nor be otherwise circulated in any form of binding or cover other than that in which it is published and without a similar condition being imposed on the subsequent purchaser. While every precaution has been taken in the preparation and compilation of this publication, the publisher assumes no responsibility for errors, omissions, completeness or accuracy of its contents, or for damages resulting from the use of the information contained herein. While every effort has been taken to ensure that no copyright or copyright issues is/ are infringed, 3S Media, its directors, publisher, officers and employees cannot be held responsible and consequently disclaim any liability for any loss, liability damage, direct or consequential of whatsoever nature and howsoever arising.



C O V E R S T O R Y • J o h a n n e s b u rg E x p o C e n t re • BY JULIA MAFCHER

Drum roll please A brand new Rand Show



COVER STORY • Johannesburg Expo Centre

Rethink, reinvent, repackage, retarget and relaunch. It may be a mouthful, but that s exactly what Nasrec and the Johannesburg Expo Centre have done to make the iconic Rand Show better than before.


e’re taking the show in a completely new direction in 2013 and are very excited about the repositioning and branding,” says Craig Newman, CEO of Johannesburg Expo Centre (JEC). After a decade in slow decline, the Rand Show was, to put it bluntly, approaching flat line. However, when JEC bought back the show in 2009, it took them just over three short years to breathe new life into it. “In 2010, we rejuvenated the venue,” states Newman. A R100 million-plus City of Johannesburg upgrade brought safety and aesthetics back to the Nasrec precinct, and renovations at the JEC were the most extensive in the venue’s 25-year history. In 2011, it rebuilt the audience attendance and visitor numbers went up by 40% to 245 000. Almost 15% of the visitors earned R10 000 plus a month and over 30% earned between R20 000 and R50 000. “The majority of visitors were families with children,” adds Newman.

“Last year, we tried to and succeeded in reinvigorating the show’s entertainment. Over 85% of visitors said they were satisfied with their Rand Show experience and just less than 40% said it exceeded their expectations. An impressive 96% said the show had something of interest for the whole family and 79% said there was more than enough on offer to make them spend an entire day at Nasrec,” highlights a proud Newman. And now? “We’ve brought in branding consultancy Yellowwood, and its chairman Andy Rice, to plot a path to keep this heritage brand relevant. So, allow me to reintroduce you to the new Rand Show. It’s an exhibition with a new strategic approach and direction, where the focus is on quality exhibitors. It’s an exhibition that consumers don’t just passively visit, but can A show isn’t participate,” describes passive; it’s Newman. an experience In 2013, JEC turns its attention to the and a place show floor. A show isn’t where consumers passive; it’s an experience and brands can and a place where interact consumers and brands can interact on a level far superior to ‘show and tell.’ The Rand Show will now include high-involvement activities, all of them underpinned by quality. “We’ll be doing this by offering consumers halls with quality exhibits from exhibitors who epitomise value for money, innovation, luxury or self-expression,” explains Newman. This year there’ll be structured exhibition areas that are specifically themed, these are: food & wine, local tourism and travel, home and etch, lifestyle and fashion, outdoor and public sector. The show will deliver four value propositions to consumers: 1 brands that are Value for money 2 brands that are Innovative 3 brands that are Luxury 4 brands that are Self-expression. There’s an exciting buzz in the air, and we can feel it. Newman concludes: “One of the biggest changes is that it will be five days as opposed to 10 days. This will allow us to have a much more impactful programme compared to past years.”




Petrol heads at the Johannesburg International Motor Show

The Boat and Bike Show


The highly anticipated Johannesburg International Motor Show will be held at Johannesburg Expo Centre from 16 to 27 October 2013



African Farmers Workshop and Expo





Abundant opportunities Crai Newman, CEO of the Johannesburg Expo Centre, Craig talks talkk about international exhibitors, joint ventures, EXSA Conference expectations and what the JEC has in store for Co us this year.


new year brings with it new beginnings and exciting opportunities. An upbeat Newman is positive about what’s to come. The fact that we’re still coming out of a budget-affecting global recession is, according to Newman, no reason to sit back and watch the fall. It’s an opportunity to adopt innovative, succinct marketing campaigns and deliver out-of-this-world exhibitions.

In light of the tough economic climate, how do you think the South African exhibitions industry fared in 2012? And do you see 2013 improving? The industry

in overseas delegates yearly, how does someone increase this number in the exhibition space? Firstly, they have to be mindful of the fact that we’re still coming out of a

amazingly remained resolute amid a constant

The outdoor exhibitions and activations are always a family favourite at the annual Rand Show

decline of the country's international credit rating as well as political instability and a weakening economy. However, that’s not to say it’s all doom and gloom. It’s like the saying goes: ‘A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.’

With the South African conference industry receiving an increase

global recession, which ultimately affects budgets. The exciting part about this is that the industry as a whole will be forced to be innovative in the way in which it attracts worldclass exhibitions. It’s also of great importance that through credible foreign partners we adopt aggressive yet succinct marketing campaigns. South Africa has become a very attractive and affordable world-class destination. We must take full advantage of

this opportunity and leverage it as best we can. Quality topics will attract good local and international exhibitors.

should be driven by a board that includes individuals who are completely independent and removed from the exhibition industry. As such a small By doing so The industry industry, how there’ll be can everyone more room will be work together for fresh ideas forced to be to make it and it will allow innovative as successful for different in the way as possible? perspectives in which it Through good, and attracts worldsustainable, creative approaches partnerships and to be class exhibitions joint ventures among implemented all the role players, as well as into the association. Such a board creating value add propositions will understand its mandate to to the market. This means drive the industry in the desired collaboration between venues, direction rather than drive their organisers and service providers. own agendas.

With the EXSA Conference (13 to 14 February 2013) around the corner, what are your expectations? What do you think EXSA should be doing to promote the exhibitions industry? And are they doing enough? At present, EXSA has formed a strategic partnership by aligning itself with UFI (The global association of the exhibition industry). It’s a step in the right direction; however, there’s always room for improvement. I still believe that the association

What does the JEC have in store for us in 2013 in terms of new exhibitions, exciting announcements, etc.? We are excited to have Automechanika on the calendar as well as the eagerly anticipated Johannesburg International Motor Show in our line up. In addition to that, we’ll continue to host great exhibitions such as Rand Show, Propak, African Farmers Workshop and Expo, Safety Show, Boat and Bike, Sexpo and numerous private functions.



ED’S INSIGHT An exquisite dining experience at Madinat Jumeirah Pierchic Restaurant

The architectural masterpiece, Burj Al Arab



Blue skies, desert dunes and highrise buildings, this techno savvy city is all the business tourism and MICE industries can talk about these days. Why? You re about to find out.


ubai’s world class venues, first rate technology and outstanding infrastructure provide the perfect backdrop to an unforgettable MICE adventure. Combined with expertly trained personnel, the city’s convention and exhibition venues have become a force to be reckoned with and include the Airport Expo Dubai, Atlantis The Palm, The Address Downtown Dubai, the Jumeriah Zabeel Saray Dubai and the Grand Hyatt Dubai. The venue that undoubtedly stands out is the Dubai World Trade Centre (DWTC). The DWTC is a leading convention centre and manages conferences and organises trade fairs used as sales platforms for leading international companies to showcase their products and offerings. The DWTC offers a variety of added benefits including

An out-of- this-world conferencing experience

Towering over Dubai, the Burj Khalifa



media, advertising, technical and security services, in addition to its already wide and well-established range of product offerings. Over the years, its facilities have expanded to include the Dubai International Convention and Exhibition Centre (DICEC), the Convention Tower office building as well as numerous on-site accommodation options such as the Novotel and Ibis hotels and serviced accommodation at the Dubai Trade Centre Hotel Apartments. The 37-storey building is located just 15 minutes from Dubai International Airport and a 30-minute drive to the new Dubai World Central – Al Maktoum International Airport, currently under construction. This ensures hassle-free transfers for delegates and easy collection of cargo to and from the exhibition arenas. Major expansion work took place in 2009 and the DWTC now offers a million square feet of versatile exhibition space. As part of the expansion, the open area Palm Garden is an added feature that can be used for gala dinners or informal entertainment area as well as further restaurants and cafes that were added to the mix. The DWTC plays an essential role in driving the successful industry of events and exhibitions in the Middle East. An impressive 10% increase in visitors was recorded during 2010 and the DWTC hosted 50% of all Dubai’s MICE events, bringing together more than 1 415 000 visitors from 155 countries and 32 781 companies from 85 countries. It boasts a diverse range of exhibitions and expos covering a variety of topics including education, aviation, construction, food, trade

ED’S INSIGHT The ultra modern and luxurious Meydan Hotel

Various centres are now exploring new models for how risk and reward are shared

Du uba ai is one of the lea ading g MIICE destina ation ns worldw wid de

and logistics, with some of its leading events being GITEX Technology Week, the Arabian Travel Market, Cityscape, Dubai International Boat Show and the Dubai

International Jewellery Week. From world-class venues and excellent infrastructure to friendly locals and excellent activities, Dubai continues to build its excellent reputation as one of the leading

MICE destinations worldwide. It offers MICE organisers a range of venues throughout the city. Next stop Dubai? Yes!


Face-to-face is one of the most

powerful channels... are you getting the most out of your exhibition? Whether you are an Association, a corporate or a professional event organiser, we believe our service and experience will enhance your event. Our professional team offers an efficient and close operational service to our clients ensuring that every aspect of your exhibition or exhibition stand is a success. From planning and liaising with all relevant stakeholders, coordinating and managing logistics, designing and building your exhibition or exhibition stand, including furniture, audio visual, entertainment and client engagement. We can help make your face to face marketing opportunities come to life. Where form follows function, we ensure your event meets your needs and exceeds your expectations

B-BBEE Level Two Contributor

Contact: Dean Gunningham tel + 27 (0) 11 262 0249 cell + 27 (0) 84 909 6969 fax + 27 (0) 86 690 6951 email, website

2 decades of professional experience!



Delving deeper into MICE acronyms A simple break D.O.W.N. You ve just learnt one acronym when another one pops up. It s hard to keep up, isn t it? Not for long. The MICE Academy provides us with in-depth explanations about the most important ones.


vent planners have a wealth of knowledge learnt by trial and error over time. In the past, there may have been the occasional course, conference and brainstorm that could have related – in a generic fashion – to the diverse nature of organising the assignment at hand. Many sectors of the economy have sought and succeeded in finding methods that harness an industry individual’s previous knowledge. In a number of sectors such as accountancy, health, safety, security, financial management and HR, systems have been implemented to set a standard of proven ability in improved knowledge. The MICE industry has lagged behind. However, in an industry such as planning and organising, whether conceptual or logistically assigned tasks, there’s increasing responsibility with big-ticket budgets. A wake-up call to set a strong foundation of captured and recognised knowledge is upon us. Here are some key acronyms for the decision-makers within the planning and organising ranks to take note of: RPL (Recognition of Prior Learning) RPL has different purposes. These are: • RPL for access to undergraduate and postgraduate study in higher education. • RPL for credits to required skills in the workplace and updated knowledge for task improvement. Individuals undergo a process of preparation for testing and assessment, at the end of which their experience is recognised with an appropriate certificate or credit • RPL for advancement is used to advance career or potential client opportunities with a credible portfolio.

CPD (Continuing Professional Development) Ongoing knowledge updates have a number of acronyms. Whether units, credits or points, CPD is a continuous process which includes a scoring mechanism calculated per hour as one credit for knowledge gained or shared. An important aspect of CPD is the general overall improvement of the individual’s ability to provide and share solutions to perplexing issues. CATS (Credit Accumulation Transfer System) CATS is likely to become one of the most important acronyms in 2013 and beyond. It’s an arrangement whereby the diverse feature of both credit accumulation and credit transfer are combined to facilitate lifelong learning with access to advancement and/or business opportunities.

Proof that positivity is paramount Having pinpointed the MICE acronyms that will launch salaried and independent planners and organisers into a new era of professionalism with greatly improved MICE assignments and projects, no CPD

A wake-up call to set a strong foundation of captured and recognised knowledge is upon us

programme can be successfully undertaken without two essential elements. A) Specific yet simple testing Over the past decade, studies have shown that merely attending a congress, conference, forum or session, and signing in and out at the door, on the pretext of receiving an attendance certificate towards credit accumulation (CATS) won’t suffice. There are a variety of reasons for these important conclusions. The main ones that have been assessed are: 1) the subject matter may not extend sufficiently to a clear understanding of the topic 2) the participant may be distracted due to a number of circumstances and not absorb the input 3) the presenter may not explain the subject under review to the point of participant comprehension.With CATS, appropriate testing incorporates and captures an outcomes-based result in keeping with sound South African RPL policies. B) System generated & secure certification An administrative process whereby a compliance certificate is produced, per tested participant, will be essential. Due to innovative software, the certificate can’t be duplicated and is secured within the participant’s very own log-in. This provides the credibility that can be regularly communicated to both employers and potential clients going forward.

And the winners are…. CPD holds promise in two significant areas: First, the updating and implementation of new ideas, solutions or systems for the individual and, second, the sharing of pertinent information to grow higher standards within all sectors of the Southern African MICE industry. For those industry individuals within the corporate and association or public sectors as well as the myriad of suppliers and services who participate in their CPD programme, due reward is likely to be highly praised.







CONTACT THE MICE ACADEMY FOR INCLUSION ON THE MAILING LIST: Tel +27 (0) 11 326 4000 Fax 086 725 0408 Mobile 082 820 5382 Email



Bang on trend that extensive environmental policies and programmes are now in place at well over 90% of member centres worldwide, meaning it’s easier for clients to access what they need for greening their meetings.

Julia Mafcher chats to Edgar Hirt about the latest trends in the MICE industry when it comes to greening, budgets, international congresses, security issues and more.

Which trrends are being obsservved concernin ng securitty,, strikes and d othe er extternall influen nces? The events of

Stay on top of your industry game Are e parti ticipati tion num mbe erss in in nternaational con ngre essses rissing, stable or goin ng down n? According to the statistics we’ve seen they’ve gone down somewhat, but it’s not clear if this is a temporary phenomenon due to economic conditions and government restrictions or if they reflect longer term trends associated with factors like hybrid meeting participation. They’re also getting shorter, which is likely a reflection of the time pressures so many delegates are dealing with these days. The result is to create a need to be much more efficient with programmes and to extend the scope of meetings via pre and post interactions through vehicles such as social media.

Are e com mpanie es and d asso ociaations budge ets thatt paarticipate in inte ernaational congrresses risin ng, sttable or goiing dow wn?? I think it’s fair to say that budgets are tighter all around due to economic conditions, and meetings will have been impacted along with



many other areas. However, The latter is very interesting surveys show that both because if properly used, it can organisers and participants extend the life of the meeting still value the experience and considerably pre- and postvalues of events and anticipate event and enable participants increasing investment once to interact more effectively conditions and create improve. special-interest “Sustainability Everyone is groups that can is now a reality looking more plan in advance, in the industry” than ever follow up after for value and the event and economy, and that challenges create sub-components at the both centres and their event itself. clients to come up with more What is beingg done e creative solutions.

What role do new tech hno olo ogies play, for examp ple e in co ongresss man naggement? There are

at conggresses for th he envvironm ment?? Do the so caalled ‘green n mee etin ngs’ fulfi fil whaat their name prromise es?

three areas: first, the use of on-site technologies to facilitate more efficient operations such as registration, distribution of support materials and event updates; second, the ability to enhance sessions through devices enabling greater audience participation and more sophisticated presentations; and third, delegate interactive elements like social media and locating devices for participants.

Sustainability is now a reality in the industry; it's not so much a topic of debate because it’s taken for granted. Convention centres are far ahead in this regard because they have always had a number of different groups to satisfy, not just clients but also owners, governments and communities who want to see greater attention to environmental standards. One of our recent surveys showed

this decade have made centre managers aware of the risks and more effective in planning for these. As a result, security and crisis management plans are more rule than exception. With these in place, organisers find it easier to identify and implement their own needs. The key is to make them as unobtrusive as possible so that they don’t affect the ambiance of the event or make delegates uncomfortable.

Oth her trends that you wou uld like to menti tion? With finances tight all around, I think the biggest pre-occupation everyone has today is how to make the financial equation work better for all concerned. Many organisers have less in the way of resources and need additional value as well as more on-site help. On the other hand, centres – particularly those owned by governments – are less able to absorb the additional costs or reduce rental and service rates. Everyone needs to work together on greater value and efficiency and be prepared to look at new ways to share risks and rewards if the industry is to be able to continue to deliver what delegates want and what participating organisations need.


It is that time of year again! Let us raise funds that will benefit our surrounding communities. Together we can better our 2011 contribution of R70 000, which helped us feed over 1500 children for over a month Book a conference at any of the Headline Leisure Management banqueting properties as listed below during March, April and May 2013, and we will donate R5 per delegate to the P.E.A.C.E. Foundation for the distribution of e’Pap.

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I N D U S T R Y I N S I G H T • Ta l k i n g Po i n t s • BY J U L I A M A F C H E R

The big clean green machine It s never been a better time than now to step into the limelight. Three green gurus tell Meetings SA why the business tourism industry should ‒ and needs to ‒ go green.


he Heritage Environmental Management Company operates the most successful tourismbased environmental certification programme in Africa. They’re the sub-Saharan Africa and Indian Ocean partner to Green Globe Certification, the world’s most successful certification programme. The managing director, Greg McManus, says: “The business tourism and MICE sectors need to understand that going green is a necessity in today’s market. Not because it results in a more caring approach to the environment, but because it makes

business sense.” According to McManus, going green, or what it’s now being referred to as responsible business, is not a fashion statement or nice to have. It has become the single most important differentiator in the corporate market today. “Unless businesses

“Going green is a necessity in today’s market”



act more responsibly on all fronts – social, environmental and financial, and understand the impacts they have on their communities,

future generations and investors – they won’t survive into the next generation. “Being green is more than just changing light bulbs or planting trees. It’s a holistic approach to the way in which we’re perceived by our market place and accepted by our communities. Perhaps the most important question anyone still doubting the need for more green business practice should ask is: ‘Can I afford to let my competitor go green first?’ The answer is a definite ‘No’,” concludes McManus.

I N D U S T R Y I N S I G H T • Ta l k i n g Po i n t s

“Market trends will ultimately force the tourism industry to go green”


lobal Carbon Exchange (GCX) is a strategic sustainability think tank that assists leaders in the private and public sector integrate social and environmental sustainability into their organisations. Over the past six years, GCX has developed a framework that can be adopted by any size organisation, in any sector, that wishes to ensure its overall sustainability and that of its stakeholders. “Our clients are generally large, complex organisations where significant impacts can be made to address sustainable development objectives,” says Kevin James, GCX CEO. n, market trends will In James’ opinion, he tourism industry to go ultimately force the ment requests by green. “At the moment ss tourists for leisure and business m is not yet responsible tourism peans, especially mainstream. Europeans, Scandinavians, aree more conscious, but most of the world wants to have as nice a timee as possible for as little moneyy as possible,” he adds.. “The hotel industry could

do a whole lot more. They, like others, are only committed to addressing low hanging fruit and few go the extra mile to take leadership position in terms of greenness. There are a couple of tour operators who’re making the effort. For them, it’s the right thing to do and enhances their brand in the eyes of foreign tourists. Safari lodges have embraced renewable energy and efficiency mostly by virtue of where they are situated, so I believe they’re greener out of necessity,” explains James. “In order for conference organisers to reduce their carbon foot print, they need to watch procurement. We have an entire event greening guide outlining choices cho that can be made resulting in less ene energy, waste and water usage. “There’s so much tha that can be done to reduce the impact of o what’s a very wasteful industry, given its transient nature. We’ve consulted too many events where we meas measure the impact of the eve event and offset this using usin carbon credits and energy ene certificates,” he con concludes.

“Any travel, whether for business or leisure, carries a significant carbon footprint”


ccording to Andrew Cole, Carbon Calculated’s business development manager, travel is a major contributor to man-made greenhouse gas emissions and travellers need to be aware of this. “Any travel, whether for business or leisure, carries a significant carbon footprint. Depending on the class of travel and destination, a minimum of 350 kg of carbon dioxide (CO2) is emitted for every thousand kilometres flown by an individual. The World Tourism Council estimates that an average 19 kg of CO2 is emitted per hotel bed night and, of course, all forms of motorised terrestrial travel incur their own direct carbon footprints. These combined impacts

should persuade all travellers, as well as organisers of large events, to consider the necessity and mode of travel used,” explains Cole. He adds: “When calculating an event’s carbon footprint, it’s important to remember economy class flights have a lower footprint than business class, while rail is less impactful than road. When it comes to accommodation, seek out those establishments that source green and, embrace energy efficient technologies, such as motion sensors and low-flow showerheads.” “There are numerous information portals available to the modern traveller, allowing them to make smart decisions that reduce their impact on the planet. It’s increasingly the responsibility of all travellers (whether directly or indirectly), to consider the environmental as well as financial costs when planning a trip or attending an event.”



TJDR (CT) 40258/E

Business and Pleasure The V&A Waterfront plays gracious host to 11 conference venues offering 40 conference rooms, state-of-the-art technology and conference management teams to help you. However, it’s the little extras that make it more than just a location. It’s the magnificent mountain, endless ocean, fresh air, alfresco dining and world-class shopping that make it a destination. ~ Keep Discovering ~

For more information on the various conference venue options available, please call the V&A Waterfront Information Centre on 021 408 7600.

MEETING PLACES • Montecasino

A whole lot more The growth of local mixed-use precinct developments mirrors worldwide trends. There are few places as successful as the multi-award-winning Montecasino precinct.


ombining hotels, conferencing, gaming and leisure is Tsogo Sun’s flagship Montecasino complex. The offerings include a casino, shops, hotels, theatres, restaurants, and conferencing and corporate events venues, all perfectly packaged to offer you the very best in stylish entertainment options. Visitors to Montecasino are immediately captivated by the Tuscan theme and lively buzz that’s so much a part of the experience. Add to this the ample parking and a convenient location and it’s easy to see why visitors flock to Gauteng’s premier entertainment destination.. “At Montecasino, we pride ourselves on creating truly memorable experiences, and I believe this is what sets us apart from our competitors,” says Glenn Joseph, general manager of Montecasino. “From the moment you walk through the doors, you experience sights, sounds, tastes and smells different from every other experience you might have had. From the sounds of the buskers in the streets to the sight of the breathtaking musical fountain in the Piazza, and the palpable anticipation and excitement in the casino, this is a place where your senses will be awakened, where magical memories and legendary friendships are made and where excitement and fun are combined with business and pleasure.” Due to the large number of properties within Tsogo Sun, a sub-brand called SunConnect has been created. SunConnect is the consumer’s gateway to access and book at any one of

Tsogo Sun’s properties countrywide. It brings you a choice of 250 conference venues offering more than 53 000 m² of space, over 90 hotels with 14 500+ rooms, five theatres, 14 casinos and 300 restaurants. Tsogo Sun’s properties range from deluxe to economy brands, including Southern Sun Hotels, Garden Court, Stay Easy, Montecasino, Gold Reef City and Suncoast Casino, to name a few. The variety of events that SunConnect can put together for its clients is virtually limitless. Tsogo Sun has vast experience in the industry, allowing it to provide professional streamlined service, technical know-how and fresh innovative food and beverage ideas. Montecasino offers corporates the following: • Montecasino Conference Centre – an elegant conference room that accommodates up to 120 delegates in schoolroom style seating, an executive boardroom that seats 18 guests and a private meeting room or breakaway facility for as few as six people. • Product launch facilities: These include the Il Grande Theatre, a 509-seater luxury theatre, and the Il Grande Lounge, which is able to accommodate either 200 delegates seated in banquet-style or 400 guests cocktail-style. • The 675 m² Montecasino Ballroom can host 400 guests boardroom-style, 650 cinema-style, 400 seated banquet or 1 000 cocktail.

• Three distinctly different Tsogo Sun hotels: The deluxe upmarket 246-room Palazzo hotel, the premier Venetian-style 194-room Southern Sun Montecasino as well as the trendy 179-room SunSquare Montecasino hotel. • The Pivot Conference Centre: A 1 400 m² conference centre with a selection of modern and well-designed venues, including two boardrooms seating eight people and one boardroom seating 16 people, the Firenza, Sienna and Livorno Rooms accommodating between 40 and 60 people with state-of-theart technical facilities, and the Verona Suite which divisible into three seperate rooms. The total suite is 346 m² and can seat 300 people in theatre style. • La Toscana: A private multi-purpose function venue in true Italianate style, featuring state-of-the-art sound and lighting, coupled with sophisticated presentation equipment and stage. Ideal for corporate and special occasion event, La Toscana can accommodate 800 guests cocktail-style or 200 banquet-style • Various themed restaurants for private functions and events Montecasino is ideally located for local, national and international visitors, situated only a few hundred metres from the off-ramps of major highways from Pretoria, the East Rand, the West Rand, OR Tambo International Airport and Lanseria International Airport. t: +27 (0)11 367 4250




Simple sophistication Doing business in style


One of the hotel’s chic executive rooms

Located in Joburg s trendy hot spot, Rosebank, 54 on Bath is the place to be and be seen. Combining the perfect mix of work and play, it s become a popular watering hole for business travellers.

ou can almost smell the luxury as you step into the mirrored lobby with black, silver and white accents, chic lines, and metallic and glass finishes. Sink into one of the soft grey velour couches, flip open your laptop, type in your free Wi-Fi access code, sip on a fruity cocktail and just like that you’re sorted. Well, there’s more to the hotel than that, of course. 54 on Bath, formerly The Grace in Rosebank, opened under its new name in July last year. Two minutes away from Gautrain Rosebank station, with direct access to the Rosebank Mall and the recently revamped The Zone@ Rosebank, the location is undoubtedly a drawcard. It caters for business people, and high-end foreign leisure travellers. The rooms follow the same colour scheme as the lobby and have an air of understated elegance about them. The large executive desks with multiple plug points for phones, tablets and laptops provide the perfect work surface. And the view? Well the view is just the cherry on top of the cake. With the iconic Johannesburg skyline on the horizon, it’s enough to motivate you to get your work done so you have time to explore the city steeped in heritage and culture.

54 on Bath’s stunning swimming pool is located on the fourth floor



Breakfast is served in the well-known Level Four Restaurant

Stylish and contemporary, the rooms are perfect for a good night’s rest

They’ve clearly thought about everything for the business traveller. With an abundance of TV channels to choose from on the large flat screen, the first – at least eight channels – are news channels from around the world, so you’ll never lag behind. If you’re planning an important business meeting or small to medium conference, 54 on Bath’s facilities are unsurpassed. The hotel comprises three well-appointed and flexible meeting rooms for up to 120 guests and a boardroom for 14 located on the second floor. The hotel’s dedicated conference team will provide knowledgeable assistance in customising your event to your specific requirements and budget, from intimate business meetings, highlevel conferences and cocktail parties to breakfast presentations and executive boardroom requirements. The executive chef will consult on special menus and catering to ensure that your event is a culinary success. 54 on Bath’s meeting and events team can coordinate and assist with other audio-visual or technical services from their network of preferred suppliers. You can be sure their technology is of the highest standard.

Known for its delectable, indulgent cuisine, Level Four Restaurant plates up five-star meals without pretence. The food is classical with contemporary, local influences. The scrumptious continental breakfast buffet can be accompanied with a divine a la carte hot breakfast. Lunch is a light, casual indoor or al fresco affair. Dinner, being the star of the show, is the perfect way to impress a potential client. The stylish Veuve Cliquot Champagne Bar keeps an array of local and international bubbly, cocktails and wines, with some moreish nibbles to snack on. Overlooking the lush terrace garden, it’s an ideal business get together, pre-dinner drinks and evening sundowners venue. If a comfort break is what you need and exercise what you love, then a visit to a top-class fitness club, a few minutes walk from the hotel, will clear your mind. Another relaxing option is to take some time out by oking Johannesburg’s the outdoor pool overlooking tree-lined streets. Sounds like a business traveller’s paradise? Well it just might be.

The hotel provides stylish conferencing and boardroom style facilities

The lobby sets the hotel’s luxurious and elegant ambience



R E G I O N A L F O C U S • G a u t e n g • BY J U L I A M A F C H E R

Go big in Gauteng A beautiful night time view of the FNB Stadium and Joburg’s skyline in the background

A golden opportunity The iconic Nelson Mandela statue at Nelson Mandela Square in Sandton City



The Highveld, the big smoke, Egoli, whatever you choose. The highest population means the business tourism and MICE industries are booming. From inner city sanctuaries to luxury hotels and indoor arenas, the options are endless.


A stunning city view from Randlords in Braamfontein


ou’ll know you’re in South Africa capacity – it beats London’s Wembley Arena when you land at the country’s by more than 5 000 – state-of-the-art busiest airport, OR Tambo equipment, highly efficient and friendly International Airport in Johannesburg. Lions personnel, and an exceptional ability to host and giraffes you won’t see, that’s a short major events, have impressed the countless drive away, but a melting pot of cultures, international production crews we’ve hosted loud chatter, laughter and warm smiles at the venue over the years.” is what you will come across. Everyday According to Green, the venue can be hundreds of business people make Gauteng customised to host virtually any type of their conferencing venue of choice. event, from product launches and mega With conferences, exhibitions and events concerts to exhibitions and intimate on the increase, there is a greater need banquets. “There are very few venues that for large venues. “The Coca-Cola dome is can offer the same maximised diversity and the largest indoor variety under one multipurpose venue roof like we do. This in Southern Africa, versatility allows “Thee Co oca a-C Colla Do ome is renowned for us to always meet Big Con nceertts’ venu ue of staging high-quality our clients’ needs, choice e” performances and whatever they may events. Its versatility be.” When it comes and flexibility to catering for big is evident in its capacity which ranges events, the dome’s services are contracted from 19 000 full standing to 13 000 for out to specialised catering companies a seated concert or event,” says Warren to assist clients with their specific Green, commercial manager at the Cocarequirements. They have two different Cola dome. catering suppliers: Risk Catering for the Since its opening in 1998, the Coca-Cola food courts and Account Catering for their dome has hosted some of the world’s cocktail and banquet menus. greatest super stars. Attie van Wyk from Big “We saw a huge number of visitors pass Concerts says: “The Coca-Cola dome is Big through different events and the annual Concerts’ venue of choice for live music and expos grew significantly last year – great in entertainment in Gauteng. The enormous a tough economic climate!” adds Green.

For smaller to medium-sized conferences and functions in Gauteng, hotels are a great option. According to Darryl Erasmus, director sales and marketing for InterContinental Hotel Group (IHG) Portfolio, both the Holiday Inn Sandton and Crowne Plaza in Rosebank enjoyed increased interest from international corporate, NGO and leisure business in

The Coca-Cola Dome in North Riding is a popular concert and exhibitions venue



the art of no more ordinary

the forum | the campus

the forum | turbine hall



Turbine Hall is situated in the heart of Newtown. This

The Campus is located in Bryanston and its renowned

refurbished power station is now an architectural

conference facilities and event venues boast the

masterpiece. The unique location has become a

lastest technology, the finest cuisine and striking spaces

much coveted party venue as well as the choice for

brimming with South African art, style and inspiration.

meetings, corporate launches and conferences.

*The Campus and Turbine Hall are 5 star graded

the forum company [ART



For more details on these world class offerings, please phone 011 575 3888, email or visit

RM E GAI OB NUALLA F OG CAUMS E• LGOa Du tGe nE g 2012. “While the year was yet again a challenging one, the general improvement in demand towards the latter part of the year was well received,” says Erasmus. The Holiday Inn Sandton’s conference facilities were extended in 2011, “and the benefit of this conversion and extension is now in full swing,” adds Erasmus. “The location, ease of access and quality of product and service has led to the new 300-seat venue’s high demand and use.” The Crowne Plaza Rosebank remains one of the more upmarket meeting and events hotel in the area and regularly hosts highend publicised events. One of the biggest unique selling points for both hotels is their location. Not only are they easily accessible from all major road networks but with the Gautrain a mere few minutes away from each, their convenience has been further enhanced. “Both globally recognised brands, we find that a number of international organisations are comfortable booking unsighted as their familiar with the worldwide standards in service and product quality,” says Erasmus. The Holiday Inn Sandton currently offers 10 conference and meeting venues and the Crowne Plaza Rosebank has seven. Both can accommodate meetings from 12 seat executive boardrooms up to 300 people in the largest venues. “Location, stringent global standards and true South African hospitality, why wouldn’t we be your Gauteng venue of choice,” Erasmus concludes. Sharon Hunink, sales manager at the Indaba Hotel & Conference Centre, says that although the venue is a well-known conference and event destination with a wealth of experience, they need to recognise the need to be innovative in order to remain an industry leader. “With this is mind, we’re constantly upgrading the 24 multipurpose conference venues – which can seat up to 2 000 delegates on any given day – to ensure client requirements are met and exceeded,” she adds. A new addition to the venue is the Mowana Spa, which can accommodate up to 84 people at one time. It can be incorporated into your conference package as a leisure team building activity. “This is ideal for our corporate companies that are embracing staff wellness as part of their company philosophy,” says Hunink. When asked about the most successful events, Hunink says: “Undoubtedly the SAACI annual congress in July. It’s not easy to impress 250 hoteliers, but our team

The Crowne Plaza Rosebank is a stylish hotel frequented by business travellers The Holiday Inn Sandton’s location is a major drawcard

areas are perfect for stylish events under excelled and delivered a world-class event Bedouin tents and the trendy cocktail bar enjoyed by all.” can accommodate up to 200 guests. How about holding a conference in The Forum Turbine Hall is an artistic and the middle of Johannesburg’s historical cultural venue perfect for private and city centre? Or in one of the city’s leafy corporate events. This five-star venue, northern suburbs? The Forum Company which started out as a power station in the comprises two world-class venues, The late 1920s, forms an integral part of the Forum The Campus in Bryanston and The city’s architectural Forum Turbine history and is a Hall in Newton. Crow wne Pla aza Roseeban nk coveted urban chic The Forum The remaiins onee off the mor re facility. Gautrain park Campus is a up pmark kett meetin ng and d station is a five-minute leading five-star ev ventts hote els in th he arrea walk from the venue, conference and making its location a event venue that huge drawcard. provides not only star-quality technology The Forum Company is also highly rated but exceptional food and exquisite decor for its phenomenal food. Kim Roberts, The too. The green, lush and beautiful outside




Forum Company’s operations director, is known for her innovation, creativity and ability to develop signature dishes that match The Forum brand and style. “I am a passionate foodie. I love everything about the process of making the perfect dish. At The Forum we’re fortunate enough to be given daily challenges of a vast array of events where we can create this art for our clients,” says Roberts. It’s up to you. Small, medium or large, as the business heartbeat of South Africa Gauteng is filled to the brim with amazing conferencing opportunities.

The Indaba Hotel & Conference Centre offers great views and conferencing amenities


Useful contacts The Coca-Cola dome The Holiday Inn Sandton & Crowne Plaza Rosebank The Indaba Hotel & Conference Centre The Forum Company


Both The Forum The Campus in Bryanston and The Forum Turbine Hall in Newtown provide world-class catering and facilities




i n fo@ a vi a n t o .c o .z a

VENUE SHOWCASE • Durban International Convention Centre

Here’s to another 15 years Plenary session at the Durban ICC

Celebrating conferencing excellence The Durban ICC Arena

After 15 years of delivering worldclass hospitality and service to its clients, the Durban ICC has established itself as South Africa s foremost international convention centre. Here s a closer look into its fabulous facilities.


he Durban International Convention Centre (Durban ICC) was the first international convention centre in South Africa and it celebrated its 15th anniversary in 2012. “This is a huge milestone for us. Durban’s growth in the business tourism sector over the past fifteen years has the Durban ICC to thank,” says Julie-May Ellingson, CEO of the Durban ICC. The Durban ICC has cemented its position as a catalyst for economic growth in Durban and KwaZulu-Natal. The Durban ICC comprises six convention halls that are interlinked but separate. Operable walls allow for a number of different venue configurations. The operable walls are sound dampened, which means when conferences are held concurrently the sound is restricted between venues. Alternatively, the halls can be opened up to form one large venue with seating for up to 10 000 delegates in plenary in 11 600 m2 of column-free floor space. Together with the adjacent Durban Exhibition Centre, the Durban ICC offers up to 33 000 m2

of conference and exhibition space – the biggest in Africa. The ICC and Exhibition Centre can function independently, or together as an island site, with the closing of Walnut Road between the two centres providing easy access for delegates. Besides the world-class conferencing facilities, the Durban ICC’s delectable cuisine is well-known. “We provide a range of contemporary European cuisine and also specialise in Indian and PanAfrican cuisine. For example, we have a specialist Indian chef on staff catering for both mainstream events and for many of the more than 100 top-end Indian weddings hosted annually at the Durban ICC,” highlights Ellingson. “It’s great to see continuous growth and success. The Durban ICC serves as an economic multiplier by hosting

View of the Durban ICC and the on-site Hilton Hotel




The Durban ICC Arena Foyer

events at the centre; hotels, guest houses, restaurants and the retail sector benefit as well,” explains Ellingson. “Our unique selling point is undoubtedly our versatility. The Durban ICC is able to host large and small and very complex events, and can accommodate almost any of the varied requirements of our clients,” Ellingson adds. “A landmark achievement for the Durban ICC was the hosting of the COP17/CMP7 Climate Change Conference in November 2011. We hosted approximately 15 000 visitors and delegates and organised more than 2 500 separate meetings. As one of the largest and most complex global events, the positive feedback we received was phenomenal.” The Durban ICC achieved three significant milestones in 2012. In addition to achieving our 15-year milestone, the centre was voted ‘Africa’s Leading Meetings and Conference

Centre’ by the World Travel Awards for the 11th time in 12 years. The third milestone was the record-breaking financial results and performance indicators for the 2012 financial year where the centre generated a record R237.08 million in revenue, contributing R3.11 billion to gross domestic product (GDP) and creating direct and indirect employment for 9 327 people as a result of the Durban ICC’s activities. Ellingson adds: “Durban ICC is the best performing convention centre in the country. It’s made a cumulative contribution to GDP of R14.5 billion Delectable over the last culinary delights six financial years, and has put Durban firmly on the global conferencing map.

These results demonstrate the tremendous contribution the centre has made to the economic prosperity of Durban and KwaZulu-Natal, and reflects the success of the Durban ICC as a municipal entity run as a commercial enterprise, while significantly contributing to the city’s developmental goals.” So, what exciting events are lined up for the Durban ICC in 2013? “Among the many national events there are a number of international conferences, including the 6th Multilateral Initiative on Malaria Pan African Conference, the African Organisation for Research and Training in Cancer, the 2013 Sport and Event Exchange Conference, the Internet Corporation for Assigned Names and Numbers Conference, the World Association for Co-operative Education Conference and the 19th International Conference on Small and Medium Enterprises. “Not to mention the perennial favourites, Thee ceenttre wass vo oted d including Indaba 2013, the ‘A Afriica’s Leadin ng House and Garden Show and the Mama Magic Baby Expo,” Meetin ngs s and d concludes Ellingson. Co onf nfere nfe ence Centre e’ for

th he 11tth tim me in n 12 2 yeearrs

Live entertainment at the Durban ICC Arena

Outside courtyard meeting at the Durban ICC



MEETING PLACES • City, urban, airpor t, culture

The Westin Cape Town’s uniquely modern conference room

Whether you re a city slicker or culture vulture ‒ and location is your number one priority ‒ you re in for a real treat as Meetings SA explores the top local conferencing venues and facilities.

City, urban, cultural and close-to-airport venues


Protea Hotel OR Tambo’s spacious conference facility



hen choosing a type of venue for a conference, event or function, it’s okay to be picky. Location is often a deciding factor. With petrol as high as it is, it may be a good idea to host your conference at a venue close to the airport for out of town or overseas delegates. Ashlyn Griffiths, Protea Hotel OR Tambo’s marketing plan coordinator, says the hotel’s number one drawcard is undoubtedly its location. The hotel recently hosted the inaugural SATTIC (South African Travel & Tourism Industry Conference), and what a success it was. With an airport hangar theme throughout and a spectacular view of planes landing

MEETING PLACES • City, urban, airpor t, culture

Beautiful views of the planes at Protea Hotel OR Tambo

and taking off, you’ll feel as if you’re in the airport, with the added luxuries of course. “We offer a complimentary airport shuttle service to and from the airport for guests and delegates on short-term stays,” Griffiths adds. She continues: “Our conference venues provide top technical facilities, and rooms can be tailor-made according to the event organiser’s requirements. For medium to large conferences, the hotel offers a finger breakfast with tea and coffee. Delegates will often stay overnight, and in this case a buffet style dinner is served as well as breakfast the next morning.” Conferencing doesn’t have to, as some people may think, take place in cold windowless halls with rows of never-ending tables and chairs. In fact, gaining popularity

are venues with historical and cultural service providers, The Square comprises importance with entertainment facilities on a four-star hotel and three-storey multitheir door step. One such venue is Walter purpose hall to suit any function and event. Sisulu Square in Kliptown, Soweto. It’s the The Venue @ STIC (The Soweto Tourism country’s first township entertainment Information Centre) is located within The centre and Square, the site attracts both local where the historic “Our conference venues and international Congress of the provide top technical visitors with its People convened facilities, and rooms can be variety of outlets in 1955 to sign the tailor-made according to the suitable for Freedom Charter. event organiser’s requirements” traders and event It’s operated and coordinators. managed by the The Square embraces South Africa’s Johannesburg Tourism Company and is a unique historical background – local culture world-class, versatile, all-purpose venue at its best, combined with contemporary perfect for medium-sized conferences urbanisation showcasing the country’s and seminars, cocktail functions, themed cultural melting pot. Besides the 10 retail dinners and product launches. The stores, six commercial offices, banks and standard conference equipment includes handheld microphones, screens, flip charts and notepads. The visitor services officers at Soweto Tours and Accommodation can advise, plan, and book tours as well as accommodation for delegates in and around Soweto. Over 50 homely and cosy B&Bs in the area provide excellent, yet affordable packages. If you’re someone who likes to be in the thick of things, surrounded by the hubbub

The grandeur of the Westin Cape Town



Wake up to the sound of a jumbo

jet flying overhead ...

... Just kidding! However, our pristine, four-star hotel is conveniently just minutes away from OR Tambo International Airport. We offer the seasoned traveller a modern, comprehensively equipped environment in which to conduct business as well as quiet, comfortable rooms in which to rest. Among many other facilities, we also offer complimentary shuttles to and from the airport and Rhodesfield Gautrain Stations, giving you easy access to Sandton and Pretoria. Whether you’re stopping over or have an extended business stay ahead, Protea Hotel O.R. Tambo Airport has it all!

Hope to see you soon! Cnr of York & Gladiator Street, Rhodesfield, Kempton Park • PO Box 1325, OR Tambo International, 1627 Tel: (011) 977 2600 • Fax: (011) 977 2601 • Fax to e-mail: 086 555 1621 Ext.720 •

MEETING PLACES • City, urban, airpor t, culture of popular restaurants, bars and shopping centres, then a city or urban venue is ideal. With the majestic Table Mountain on one side and the working harbour on the other, The Westin Cape Town is a much talked about conference venue. It’s conveniently located at the gates of the country’s biggest tourist attraction, the V&A Waterfront and is within easy walking distance from the CBD’s popular cultural and commercial attractions. It’s an approximately 20-minute drive from the Cape Town International Airport and less than 45 minutes to the Cape’s exquisite wine routes. The 483 rooms are fully equipped for the business traveller with a voicemail message system, wireless internet connection, ISDN lines for computer and fax machines, modem points and satellite TV. The Westin Cape Town’s outstanding conference facilities feature 11 individual venues accommodating from 12 to an impressive 600 delegates. All venues are fully air conditioned – a much of R2.4 million has also been undertaken. needed feature in the Mother City’s hot Nel notes that with their modern look summer days – with only the best audiovisual and feel, the rooms are designed to cater equipment on offer. for executive board meetings, strategy In December last year The Westin Cape sessions and executive retreats. “The Town unveiled its R6.5 million enhanced rooms are a place to let your creativity executive offering flow and be truly with seven new outcome based.” “The rooms are a place to let state-of-the-art The rooms range meeting rooms. in size from 17 m2 your creativity flow and to 52 m2 and can Eben Nel, executive be truly outcome based” cater for between assistant manager six and 14 people. at The Westin, says For ambience, the rooms rely on natural the rooms were developed in response to lighting with six of them having full-length the shortage of executive boardrooms in the glass walls. Cape Town CBD area. The Westin Cape Town offers uncapped “This development showcases The Westin’s high speed Wi-Fi as a standard to delegates continued leadership in meeting changing and the new meeting rooms have 50 to 60 executive needs, with extensive use of the inch LCD screens, built in video projectors latest audiovisual technology, natural light and screens, adjustable light settings as and eco-friendly facilities,” says Nel. well as nearby access to a fully-fledged A further high-speed wireless internet business centre. The hotel’s World of Wine upgrade of IT infrastructure to the value

The historical Walter Sisulu Square in Soweto

Useful contacts Protea Hotel OR Tambo Walter Sisulu Square The Westin Cape Town

shop provides only the finest boutique wines, for conference goodie bags, in beautiful packaging. The Westin ClutterFree Meetings helps planners and guests stay organised and productive with an open room design and layout, and socially conscious amenities. Streamlined stations provide paper, pens, glasses, water and other thoughtful touches, keeping the main working area uncluttered and in order. What’s more, the Cape Town International Convention Centre is a hop, skip and jump from the hotel, making it the perfect delegate stopover. It really is all in the venue. Take your time, choose wisely and enjoy the fantastic conference venues around South Africa today.



n For a tour around Walter Sisulu and kliptow Please call (011) 945 2200 or visit

M E E T I N G P L A C E S • M a u r i t i u s • BY J U L I A M A F C H E R

A breathtaking view of Sugar Beach and its surroundings




Mauritius in all its splendour It s known for vast white sandy beaches, clear turquoise water and lush green forests, but there s more to the spectacular island than that. A business meeting in tropical paradise? Yes please.


owards the end of last year I was influx of big corporates, including South invited by Sun Resorts – represented African companies, holding conferences, by World Leisure Holidays in South business meetings, as well as reward staff Africa – to review three of its fabulous with an incentive travel trip. It’s easy to Mauritius resorts and conference facilities see why. The conference facilities are as and, of course, some of the island too. exceptional as the hotel itself. The 294 m2 elegant conference room can be quickly Arriving from a chilly Johannesburg, the and conveniently divided into three heat, although a tad humid, was welcomed separate venues, with an adjoining veranda with a smile. The first stop was Sugar Beach on the and open terrace. The venue can host up island’s west coast. This five-star hotel is to 350 people and only the best audiovisual in an ideal location, within easy reach of equipment is provided – complimentary. the shopping centres of Port Louis and If you wish to work on your tablet, Curepipe; Rivière Noire is also close by for smartphone or laptop in your room, Wi-Fi is easy access to deep sea fishing excursions. available at an additional cost. Sugar Beach residents have privileged The Sugar Beach team prides itself on access to the amenities at neighbouring La experience and professionalism in the Pirogue Hotel and vice events sector. The versa. team will propose In recent months, Sugar The kilometre of different event Beach has seen an influx white silky soft beach packages depending of corporates holding and still turquoise sea on the size and conferences took my breath away. budget of your Mauritian hospitality business. Golf and is unlike any other country in the world business go hand in hand and guests at and waiting for me at the entrance to the Sugar Beach have preferential access to hotel was a cold face towel and delicious the stunning Le Touessrok Golf Course a fruit cocktail – mini umbrella and all. I few minutes away. Designed by Bernhard was introduced to Andrew Slome, the Langer, this par-72 championship course general manager, who, over dinner at the is the perfect deal making setting. Also at contemporary seafood restaurant Tides preferential green fees, the new 18-hole (divine by the way) explained Sugar Beach’s par-72 championship Tamarina Golf Club excitement at the increase in business is only a 15-minute drive from the resort. tourism to the hotel. The facilities at this Mauritian resort offer In recent months, the resort has seen an many possibilities for your group to unite




A direct pathway to the silky soft sand from Sugar Beach

through sports and recreational activities organised by the Sugar Beach team. These include tennis tournaments, croquet, pétanque, beach volleyball, kayaking, fun boats, glass-bottomed boats, diving, deep-sea fishing, golf initiation, catamaran cruises, and many more. Specifically for MICE events, the Sugar Beach team offers fun teambuilding exercises and games such as sack races, mask and tuba relay race or even the very entertaining potato hunt. The magnificent rim pool at La Pirogue

Renowned for their themed evenings, Colonial Gala, Mauritian and Blanche Jazz will have your team dancing all night long. Business trip it may be, but we all need a bit of pampering every now and then. The Aura Spa, located on the Sugar Beach property, can be used by guests of La Pirogue too. Entering the spa is like discovering an exotic sanctuary, so far removed from the world we know. Sweet smells, chirping birds and lush tropical plants Join in some traditional sega dancing

A spectacular view of Le Touesrok golf course



will instantly calm those tight ‘I’ve been in one too many business meetings’ shoulders. For the ultimate relaxation try the deluxe Hammam treatments including an exotic black soap massage. Two nights later and a hop, skip and a jump away – or a golf cart ride away – I arrived at the beautifully authentic Mauritian resort La Pirogue. I know I was being lazy by not walking, but my body was so weary from my hour-long massage. Nestled in gorgeous greenery along a phenomenal stretch of white sand, La Pirogue celebrated 35 years of quality service with authenticity and charm in 2011. The hotel is one of the few originals on the island; in fact it was the first on the west coast, and offers a genuine Mauritian experience to visitors. From the architecture, indigenous palm thatch and volcanic rock, to the food – tandoori specialities and spicy curries – the hotel has stuck to its roots. Kitted with all the amenities of a five-star resort but without the pretension, La Pirogue is the perfect place to get away from the flashy suits and high-rise buildings of the city. The resort features two conference rooms: the Sesame room on the third floor of the

Take some time out in Sugar Beach’s Aura Spa

Fishing is one the many teambuilding activities the resorts offer

MEETING PLACES • Mauritius main reception building is 250 m2 and can those who want to party after dinner and accommodate 225 people and the Muscade cocktails. The 110 m2 function room has the 2 latest communication and entertainment room on the first floor is 315 m and can accommodate 130 people banquet style. technology, and Wi-Fi and 1024k broadband Enjoy a casual business snack or lunch at are available. the beach bar or something more formal I was wined and dined on my second, at Paul and Virginie. An added bonus: all and final night by the charming general amenities and restaurants are shared with manager, Nicolas de Chalain, at the resort’s Sugar Beach next door, so dining options Japanese restaurant Hasu. After a delicious are endless. dinner of an I wish I could’ve have uncountable Long Beach's vast open spent more than one number of spaces make it the perfect night at La Pirogue; time courses, each just flew by without more delicious venue for a large group me taking enough than the next, advantage of the rolling I headed off lawns. But not to fret, I had something to Tides Pool & Beach Bar for some cocktails completely different but just as beautiful and karaoke. A couple of hours later, the waiting for me in the form of Long Beach yawning began and off to my luxurious bed resort on the island’s east coast. I went. Long Beach is chic and stylish and Long Beach, Sugar Beach and La Pirogue provides a modern twist on authentic are a long way from ordinary, in fact the Mauritian architecture. An apt name for entire island is spectacular with sights I can the resort, Long Beach is situated on the swoon over again and again. There’s no longest stretch of soft sandy beach in reason why a business or incentive staff trip Mauritius – 7 km of endless beauty. The shouldn’t be on the cards. open spaces, two swimming pools and six Book through World Leisure Holidays at restaurants make it the perfect venue for a large group. There’s even a nightclub for

How to get there Air Mauritius should be your first port of call when travelling to the island. With a recent increase in flights to and from Durban, Johannesburg and Cape Town to Mauritius, the airline and destination continue to grow in popularity.

A beautiful function set up at Long Beach

Hasu restaurant at Long Beach creates oneof-a-kind dishes

Refreshing apéritif at La Pirogue

Tides at Sugar Beach is the perfect sundowner spot Lunch with a view at Long Beach The rooms at Long Beach epitomise luxury and elegance



EVENT MANAGEMENT • ConCept G Exhibitions & Events •


Design deity Tips and tricks of the trade from ConCept G Exhibitions & Events The exhibition and event industry is constantly evolving in order to keep up with contemporary design and technology trends. The survivors are the companies that are most adaptable to change.


successful exhibition and event product begins and ends with the design phase. Design is present everywhere – in advertising, products, services and experiences – and it plays a crucial role in everything we use and perceive, giving us form and function. In contemporary terms, design develops business models. Design involves strategic planning and creative vision, design ‘thinking’ and innovation. The creativity element is the producing of new ideas and successful exhibition and event concepts, approaches or actions, and the innovation product begins and ends such with the is the process of generating and applying design phase. Design is context. present creative ideas and concepts in a specific – in advertising, products, As technology is everywhere rapidly developing, exhibition and and experiencesare – and it plays to a events stand designersservices and manufacturers required crucial role in everything we use and perceive, step up to the plate, research and observe, then update their giving us form function. In contemporary focus with respect to the design of and their product. If they don’t terms, designthey develops business do the research and observation, won’t know models. how and Design involves strategic planning and what to create. creative vision, design ‘thinking’ and innovation. The creativity element is the producing of new ideas and concepts, approaches or actions and the innovation is the process of generating and applying such creative ideas and concepts in a specific context. As technology is rapidly developing, exhibition and events stand designers and manufacturers are required to step up to the plate, research and observe, then update their focus with respect to the design of their product. If we don’t do the research and observation, we won’t know how and what to create. In the design studio of ConCept G Exhibitions & Events, we have a unique and specialised set of skills, going beyond the ordinary, where we think smart, creative and novel. Success comes with taking risks. Our design team excels when they have a working concept of ‘people behaviour’ – in the

The exhibition and event industry is constantly evolving in order to keep up with contemporary design and technology trends. The


Above: Design meets innovation Below: Design meets greening: COP17 – the Siemens Sustainable Africa Cities Roadshow 2011




Who we are In the design studio of ConCept G Exhibitions & Events, we have a unique and specialised set of skills, going beyond the ordinary, where we think smart, creative and novel. Success comes with taking risks. Our design team excels when they have a working concept of ‘people behaviour’ – in the design briefing and brainstorming session, we discuss and find the context that allows the designers to conceptualise their ideas by reflecting on what people want and use. Elements such as line, shape, texture, colour, form, space and direction give life to our designs. Our design team is encouraged with respect to observation, research, experimenting and open-minded thinking, all of which provide the design fuel for new concepts and thinking out of the box. We take the risks and learn from our mistakes. We never stop being curious and always desire to learn more, always questioning and keeping the child inside of us alive: Touch technology is increasingly utilised through mediums such as touchscreens, iPads, tablets and slates. Energy efficient LCD screens, along with the family of tablet technology used to convey messages and information, help reduce energy costs and to restrict the use of paper and ink used for printing. Apps can be specifically developed for the relevant exhibition or event.

fluorescent lighting, or the fabric can be front lit to highlight the image. The effect is profound: a large continuous panoramic image, back lightex fabric as the printing substrate lit from within the structure. The graphic will be suitably enhanced. The use of fabric on a design stand creates the sense that the stand is open, clean and inviting. g The benefit of using fabric is that prints can be washed and reused. Fabric is also sn’t easily folded and doesn’t require large amountss of space for storage. It has a much longer lifespan than ics. of printed vinyl graphics. Metal is becoming a more rial frequently used material in the exhibition arena.. Its ties sustainable properties From top: and strength makee it Design meets inspiration last longer. Simplicity Chipboard is a and clean lines light weight and Evoking the uct senses eco-friendly product manufactured by Going green d adhering unwanted There’s a growing inclination towards or recycled wood sustainable design solutions with respect to particles ‘greening’ and our industry has become more together under aware of the impact and influence we have heat and pressure.. d on our environment. ConCept G Exhibitions & This creates a rigid vely Events is one of the few exhibition companies board with a relatively onCept G that are members of the Event Greening smooth surface. ConCept nts uses chipboard Forum (EGF). Exhibitions & Events The aim of the EGF is to promote and that’s locally manufactured, therefore embrace sustainable and ethical business further reducing the carbon footprint of our practices within the exhibition and events designs. industry in South Africa. The We also make use of EGF was established through glass because it never the dedication and support loses any of its quality and Less is more and of the industry associations purity and the same panels the current recognised as founding of high quality glass can trend in design members. be reused. The recycling is minimalistic, process of glass uses less with lighting as a Trendy approach energy and produces less Current trends, with regards pollution, as opposed to key factor to design elements, include manufacturing new glass the use of fabric, which is from raw materials. Glass both a lightweight and a sustainable solution has a longer lifespan than similar materials and as it may be used more than once. Fabric can be easily reused, recycled and stored. We can be backlit on an exhibition stand, which make use of low voltage LED down lights and enhances the graphics, using low voltage while the initial investment costs more than

that of the th standard 50 watt dow down light, it’s an environm environmentally friendly solution. Low-voltage LED strip lighting, with or without interchangeable colou colour, is hot on tthe trail. LED lilights have ssustainable and e environmental b benefits. Not only do they last 10 times longer lon nger than a regular incandes cen bulb, they’re incandescent fo four times more efficient too. LED lights also use between 50 and 80% less energy than an incandescent b and are bulb c considerably le expensive to less op o operate. A single 8 watt w LED light 18 reep can replace a 75 watt in incandescent light and save 570 kWh of energy during its lifetime. LED lights are also smaller a lighter than and in incandescent light bu and therefore bulbs us less storage space. use Less is more and the current tr trend in design is w lighting as a key minimalistic, with factor. There are tw two key elements to a good stand design: lighting and graphics or branding. Angles, shapes, ovals and curves are being more widely explored with particular reference to bespoke design solutions. Colour is definitely key to completing the mood of a successful, impactful and memorable design solution. Emphasis is also being placed on furniture elements with the use of shape and colour to set the mood of the stand. Great thinking and great ingredients realise good design. At ConCept G, we evoke the fundamental craft of design. Great design is timeless and we need to constantly upgrade the specialised tools in our creative minds.




Gateway Theatre of Shopping is making waves in the green industry

Looking towards greener pastures Reducing business tourism and MICE industries carbon b footprints

Greening is a daunting prospect for some. Time and money? Yes. But greener on the other side it certainly is. We speak to companies that ve already taken the eco-friendly plunge.


t was time to extend the hard-earned green building expertise across our entire portfolio of office buildings,” says Rudolf Pienaar, Growthpoint Properties offices divisional director, explaining the company’s new R43 million project. In this bold step, Growthpoint will replace all light fittings in its office portfolio – 134 office buildings spanning over one million cubic metres of office space – using the latest energy saving technology that’s been designed specifically for Growthpoint. Besides the positive effects on the environment, the project will directly profit businesses occupying Growthpoint’s office buildings. “These savings should be substantial,” says Pienaar. Already, over the past year, the company invested R20 million on sustainability projects within its portfolio of One of Growthpoint's green office buildings: Lincoln on Lake in KZN

buildings, resulting in an impressive reduction of over 14 million kilowatts in energy. This comes to a saving of nearly R12 million in annual utility costs. Presently an innovator in environmentally friendly and energy efficient construction, Growthpoint has earned two coveted ‘as built’ four-star Green Star energy ratings for different office developments in KwaZuluNatal. “Reducing clients’ energy consumption, and therefore their costs, while improving the working environment, makes sense both ecologically and economically,” adds Pienaar. Essop Basha, head of Growthpoint’s dedicated utilities division, says: “The lighting retrofit for the office portfolio reflects the sustainability policy that’s at the core of our ethos.” Upgrading all the light fittings is only the start of much bigger things to come.

Pienaar concludes: “It’s important to keep the ultimate objective in mind that it’s not just to offer energy efficient buildings, but buildings that are sustainable and vibrant offering perfect accommodation for people to achieve their full potential and for businesses to thrive.” From office blocks to luxury hotels, options are limitless when it comes to greening. The Townhouse Hotel & Conference Centre in the Mother City is seeing superb results from its extensive green conferencing programme. “It’s the hotel’s responsible tourism initiatives that have helped position it as a leader in the conference industry,” says Jacqui Williams, general manager of The Townhouse Hotel & Conference Centre. She continues: “In September 2009 we appointed a ‘green team’ that drives the hotel’s sustainability initiatives, consisting of representatives from all our departments. Our most recent project saw the completion of the first phase of an energy consumption reduction project. In partnership with Jamtech Projects, Intellibus and Eskom, we replaced all of our halogen and incandescent bulbs in the conference centre with LED light bulbs. We also installed motion sensors in the conference




The Townhouse Hotel & Conference Centre has seen great results from its green conferencing programme

venues to regulate lighting efficiency, thereby significantly reducing our energy consumption by 45%.” Other sustainability initiatives include a Green Room Policy, with air conditioners being turned off in unoccupied rooms and conference venues. The hotel has installed heat pumps to generate hot water and has implemented a Green Procurement Policy whereby all chemicals used in rooms are environmentally sound and products such as pencils and paper are bio-degradable and recyclable. “Organic and locally produced fruit and vegetables are served as part of the menus in the Lounge and at the in-house restaurant, Trees,” explains Williams. Stefan Schmidt, the hotel’s Michelin-trained executive chef, who also leads the hotel’s ‘green team’, explains: “We’re committed to reducing the hotel’s carbon footprint, using local meats and only fresh ingredients in all our dishes.” Shopping centres, larger ones in particular, are some of the biggest energy and power consumers in the country. Noting this, Gateway Theatre of Shopping in Umhlanga has taken relevant measures to lower its carbon footprint. Since August 2011, the shopping centre’s power consumption has been closely monitored and managed, a move that will save property



“We’ve been able to do this by integrating a Panel Track Energy Metering System with the centre’s now upgraded and IP enabled Metasys building management system.” For both Johnson Controls and OMIG the energy management solution is a flagship one. “This the second energy management solution that the OMIG has implemented with Johnson Controls, the first being at the Menlyn shopping centre in Pretoria. We hope that it will serve as a showcase to other property owners, incentivising them to also implement technology enabled green strategies. It’s an investment that’s paying off for us,” concludes Davidson. It’s all very well to hold your conference or event at a green venue, but what about when owners Old Mutual Property (OMP) a it comes to delegate bags, pens, pencils and considerable amount in annual energy costs. notebooks? Are those green too? At the 2012 Gateway is one of the most prestigious SAACI conference each delegate was given a shopping centres in South Africa with stylish 100% green notebook and pen supplied 150 000 m2 of general letting area, almost by Green Stationery. 400 shop fronts, and 24 million visitors per Green Stationery is the first stationery year passing through its doors. The centre supplier in the country to specialise in ecofaces the same energy costing friendly stationery. challenges as any large facility Its product range, Green Stationery in the country where Eskom’s including pens, pencils, notified maximum demand notebooks, and bags, is the first (NMD) tariff rules apply – if is carefully selected to supplier in SA the centre exceeds NMD, the replace your current to specialise in facility is charged a premium on often environmentally eco-friendly power usage. unfriendly, stationery stationery “Maintaining a cost-effective items at about the same ‘green’ facility is non-negotiable price levels. The products criteria for OMP as one of the leading undergo a series of quality and safety tests property management groups in the country according to Consumer Product Safety and a founding member of the Green Commission regulations, including tests for Building Council of South Africa. With the lead and other heavy metals, so the stationery implementation of this energy monitoring is safe for your health and the environment. and management solution, one of our most Green Stationery products are made from important long-term goals – a key PLA, a bio-degradable plastic of natural plant driver of the R6 million integrated matter, not petroleum. It has the advantages intelligent building automation of being economical, bio-degradable and strategy launched at independent from the cost of oil. Under Gateway in 2009 – is being conditions of soil temperature of about realised,” explains 15°C and humidity of 80 to 90%, PLA will Ken Davidson from decompose into the earth within 60 to Innovative ecofriendly stationery OMP’s property 90 days. from Green investments So is green the new black? Most definitely. Stationery division. The power Useful contacts management solution has Growthpoint Properties been made possible thanks to Jo Johnson Controls Metasys The Townhouse Hotel & Conference Centre B Building Management System ((BMS) installed at the centre. Gateway Theatre of Shopping Johnson Controls’ Ian Hargreaves Old Mutual Property Investments ssays: “To adequately manage the ccentre’s consumption and utility bill, Johnson Controls it needs to measure power usage in rreal time and act quickly to keep usage in Green Stationery p peak periods below the maximum.” He adds:

E V E N T M A N A G E M E N T • C a t e r i n g F o c u s • BY J U L I A M A F C H E R

Soul food

Gone are the days of big silver platters with I m not sure what this is type of stew. It s now all about fresh, healthy, bright and beautiful dishes. So, what else is, to quote Twitter, #trending in the catering industry?

A cu li n a ry experien ce


James Khoza, Sandton Convention Centre's executive chef adds the finishing touches to his culinary masterpiece



ow was the food? Who did the catering?” These are often the first questions people ask after a conference, event or function. Food brings people together, is a great conversation starter and of course keeps you focused during long plenary sessions. “People love to eat food that looks good.” “Over the years, And tastes good too! But that goes without saying conference when talking about James caterers have Khoza, executive chef at taken a more the Sandton Convention holistic Centre. “Over the years, approach to conference caterers have food” taken a more holistic approach to food, health and the individual, moving away from heavy foods toward lighter options and smaller portion sizes. The emphasis is now on the plate or vessel the food is served in and it’s about creating an enriching experience.” When you think about conference food, it’s hard not to picture greasy deep fried spring rolls, mini sausage rolls and doughy pizzas, to name a few, and when you’re on


a tight budget this seems like the only option. Not so, says Khoza: “Although gala buffets are generally pricier, clients can opt for less expensive options by choosing plated starters and a less protein-heavy main course. Beef and lamb are expensive and can easily be replaced with white meat and vegetables prepared using a variety of cooking methods to increase the appeal of the dish.” Hiring mobile bar He adds: “A very popular alternative to service Shaken and Stirred is fried foods is the rice or tortilla wrap option. guaranteed to get the party started It still has the cocktail experience without the greasy and unhealthy connotation that tremendously over the past five years. In the Healthy food combined with colourful, so often goes with the typical cocktail beginning we had the major players in the fruity cocktails? We couldn’t think of menu.” To create more than simply an eating industry, followed by many anything better. experience, Khoza tells smaller companies. Each of So whether you’re attending a formal us about a trend that’s “The latest ‘in’ them adds their little piece conference, intimate birthday dinner or catching on very quickly in foods include of magic by catering for company bash, there’s no need to worry the conference catering rustic and different needs.” about the calories – just eat, drink and industry. “Wraps paired with colourful So do drinks and cocktails be merry. cured meats, pickled or have trends? They certainly smoked, along with petite vegetables and do. “Molecular mixology is salads, individual serving Useful contacts organic is the very ‘in’ at the moment. offerings and sandwiches way forward” Sandton Convention Centre Experimenting with different using healthy breads can all ingredients give a cocktail be incorporated into a live Sense of Taste the ‘x’ factor that clients love, and adds station. This allows for interaction among Shaken and Stirred a greater intensity to, and a variety of, the chefs and delegates and gives clients an flavours,” Bam adds. opportunity to see how the food is prepared and styled.” “Simple, tasty, fresh, a hint of local flavour and client value for money is the perfect conference food package,” says Khoza. Debs Ayub from Sense of Taste shares Khoza’s healthy food sentiments. “The latest ‘in’ foods include rustic and colourful vegetables, a more simplistic view on produce, a great variety of different tastes, Some of Sense ndoubtedly btedly the and organic is un undoubtedly of Taste’s way forward.” delectable delights lari rity ty in in the Gaining popularity du ustry are are mobilee conference industry Sense of errfect for year-end year ye ar--end bar services. Perfect Taste's Chef Peter works bile barr services functions, mobile his magic d differ rent add something different ous as well as delicious rd ding g cocktails. According am m to Lourence Bam lee from the mobile service Shaken and Stirred: “The mobile bar industry has grown




Back to basics responded to positively,” explains Brad Hook, portfolio director of Specialised Exhibitions Montgomery, organisers of Hostex. Underpinning this statement is the fact that Hostex visitor numbers have continued to grow over the last couple of years, despite the tough global economic situation. Hostex will again feature the popular visitor attractions of the Global Pizza Challenge; the Barista Championship, hosted by the Speciality Coffee Association of Southern Africa; the SA Chefs’ Village, hosted by the South African Chefs Association (SACA), and many more. “We’ll be enhancing these and other visitor attractions to keep the appeal of the events fresh and up to date,” says Hook. Hostex is endorsed by a range of industry associations and organisations, including South African Chef's Association, Bed & Breakfast Association of South Africa, Federated Hospitality Association of Southern Africa, Guest House Accommodation of South Africa, National Accommodation Association, Restaurant Association of South Africa, and Speciality Coffee Association of Southern Africa. The event attracts decision-makers from across the spectrum of the catering, hospitality and food & beverage excitement with the prestigious competitions industry and provides exhibitors with the that run for the duration of the show, and perfect opportunity for face-to-face more. “The growing success of Hostex over product promotion. the years is largely founded on tried and Hook adds: “Experience has shown that when tested approaches that our industry has exhibitions offer good value and excellent asked for and opportunities for exhibitors to boost their sales “There’s always an prospects, they tend to exciting industry buzz be successful, even in when Hostex is here” recessionary times.” “We’re finding that more and more companies see leading industry exhibitions such as Hostex as an opportunity to create brand awareness and product or service preference through experiential marketing. This goes a long way towards creating a sound connection with customers and potential customers, possibly more so than other more traditional selling methods. “There’s always an exciting industry buzz when Hostex is here, and we can see that it’s already starting in anticipation of the show,” concludes Hook.

The almost three-decade running show Hostex is back in the City of Gold in 2013 and its line-up is once again designed to meet the high expectations of the catering, hospitality and food & beverage industry.


ostex 2013 will be held at the Sandton Convention Centre from 17 to 20 March. The show has built a sound reputation for delivering an all-encompassing ‘one-stop shop’ expo that guarantees valuable information-sharing, networking opportunities,



SANDTON CONVENTION CENTRE 17-20 March | 10h00 - 17h30























KK<zKhZ ^dEdKz Contact Lindy Taylor on (011) 835 1565 or




A time to come together The third annual Expo Summit Africa, organised by Manch Communications of India in partnership with EXSA, will take place in Johannesburg at the Sandton Convention Centre from 13 to 14 February.


his exciting collaboration will enable exhibition and trade show industry thought leaders to come together and strategise for the future of the African exhibition industry. The event will enable them to leverage on the recent internationalisation of the African exhibition sector. The two-day conference and exhibition will be attended by organisers, suppliers and venues, both local and international,

â&#x20AC;&#x153;There will be something of interest for all our members.â&#x20AC;? EXSA chairman Nigel Walker


and will enable industry professionals to grow and establish relationships with their international industry colleagues. The Summitâ&#x20AC;&#x2122;s theme, â&#x20AC;&#x2DC;Developing South Africa as a Global Exhibition Destinationâ&#x20AC;&#x2122;, is appropriate as South Africa becomes a favourite meeting place for international business tourists and exhibition organisers. â&#x20AC;&#x153;The past year has seen a large influx of international organisers bringing their expos into the country and setting up local offices. We expect this trend to continue,â&#x20AC;? says EXSA CEO Sue Gannon. Manch Communications has been organising conferences and exhibitions in India since 2006. Its shows

include Expo Summit, India Warehousing Show, India Cold Chain Show and many more. â&#x20AC;&#x153;Weâ&#x20AC;&#x2122;re really looking forward to coming to Johannesburg and have a great line-up of international speakers,â&#x20AC;? says Kiran Mittal, co-founder and owner of Manch Communications. EXSA will host its AGM during the summit. EXSA chairman Nigel Walker says: â&#x20AC;&#x153;Weâ&#x20AC;&#x2122;re delighted Manch Communications is coming back to South Africa and bringing its unique blend of speakers to enrich our international perspective. EXSA will also have input on the programme to ensure that there will be something of interest for all our members. Alec Hogg, formerly of Moneyweb, will give a scenario of business in South Africa today and weâ&#x20AC;&#x2122;ll be bringing in brand activation and design with a speaker from the Loerie Awards. Weâ&#x20AC;&#x2122;ve made sure that there will be something for all three EXSA Forums as well as an international and global perspective. EXSA is looking forward to a great gathering of exhibition minds.â&#x20AC;?


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I N T H E K N O W • C o m p e x • BY NIGEL WALKER


Look how far we’ve come The rate of technology change is mind boggling, accelerating with many thousands of ideas, apps and innovations emerging to help us do our jobs and serve our clients better.

month at a social meeting of some of the South African CMPs, this was a topic of e live and work in exciting discussion over pizza and refreshments. What’s interesting, indeed startling, is that times. The first text message two of the eight (25%) meeting planners (Merry Christmas) was sent on 3 indicated that they were organising meetings December 1982 (it took another year before based on iPads and tablets, rather than paper, a reply could be sent), and now eight trillion within the next six months. texts are sent annually. Tomorrow is going to be nothing like yesterday. #6: Event Wi-Fi problems will get worse Last year, Corbin Ball, CMP CSP, gave a before getting better. This is being driven presentation at the UfI Conference in Cape by expectations growing much faster than Town. Do yourself a favour and have a look installations. This rings true. We ourselves at his website (, have an event this year that requires the especially the ‘13 Meetings Technology capacity to allow for 800 simultaneous Predictions’ article. I’m not going to repeat connections. This is based upon the organiser ‘parrot fashion’ all 13, but here are a aiming to meet the expectations of the few highlights. delegates, exhibitors and other stakeholders. #1: Meetings technology The standard venue will continue to get cheaper connectivity will not Meetings and easier to use. This is meet this requirement. music to my ears. Cloud #7: New indoor technology will computing is here, although positioning options continue to get interconnectivity still poses a will provide better cheaper and challenge sometimes. Most of event and exhibition easier to use us are using Dropbox, Google indoor way finding and Apps, etc. Many users make mapping. This one I have the development cost and running costs highlighted because through the potential ‘cheap’. Running registration software for as of improving the ROI for exhibitors the little as US$20 (R169.52) a month is a reality. organiser can introduce differential pricing #2: The iPads and tablets will make to specific stand positions based upon flow paperless conference binder a reality. Last patterns. This is nothing new to the fast




moving consumer goods (FMCG) sector. The layout of a retail outlet is scientifically designed where nothing is done accidentally and everything has a purpose based upon consumer behaviour. So, the design of an exhibition stand or the overall exhibition can follow similar principles. Such information and methodologies are considered a trade secret. Through technology, these secrets are about to be unlocked allowing the exhibition industry to learn from the FMCG sector. #13: Despite the increased use of virtual meetings technology, face-to-face meetings and tradeshows will remain viable. This is clearly good news for us. While webinars and virtual meetings continue to increase in number and participation, no one can dispute the value of one-on-one interaction through formal exhibiting and the informal networking opportunities that these provide. That being said, the traditional exhibitions and meetings of yesterday are evolving rapidly, so it’s time to brush up on the new technologies and ensure they’re included in your preparations. Tomorrow is here.

R E W A R D & D E V E LO P • U S B S p e a k e r ' s C o r n e r • BY PAU L M C G E E

reasons people dither, dawdle and put things off What to do about it


ound familiar? You’re caught in the great procrastination trap. Procrastinating can lead to increased stress, a lack of fulfilment and robs you of living a more enjoyable life. How do I know? I’m talking from experience. I delayed tidying my garage for two years and then wondered why I’d been putting it off for so long when I finally tackled it. De-cluttering my office was a task I wish I’d done sooner... about five years sooner! It was only when I felt my stress levels becoming unacceptably high that I finally decided clutter and calm were not compatible. And I have been a master of deluding myself into thinking that the reason I haven’t made that difficult phone call is due to a lack of time, rather than the real reason, which is I felt uncomfortable about making it. So why do we do it? Here are five reasons:


Failure focus We choose to focus our thoughts on ‘what if I fail’, which can render us powerless to act. It undermines our confidence and self-belief and we comfort ourselves with the notion that ‘if I don’t attempt something, I can never be accused of failing’. That’s true. And neither can you experience the emotional highs gained from achievement and success.

2 Comfort blanket syndrome Taking action may at times require us to leave our world of familiarity, safety and security. Yet when we do something new or different, it can feel strange initially. This feeling of uncertainty can see us reaching out for our comfort blanket of previous habits and behaviour and withdraw from our new challenge.


plenty of time’ while we drift along in a haze of complacency.

SO WHAT’S THE SOLUTION? There’s no one single solution, but the following will certainly help:

1. Don’t confuse activity with effectiveness Are you filling your time with lots of activity in order to avoid addressing the real issue? Ask yourself: “Is what I’m doing really necessary and worthwhile?”

Frozen by feelings We can sometimes allow our feelings Just start to dictate it Quit worrying whether or about completing not to take Quit worrying the task, just start action. So we about it. Action brings wait until we completing the motivation. feel motivated task, just or creative. start it. Tackle the Emotions nasties first can take our ‘Nasties’ are tasks that you are actions hostage. not looking forward to doing. Illusions of activity You By delaying acting on them, may appear busy, but busy you allow stress to build up at a doing what exactly? Planning, subconscious level. Tackle them discussing and researching may first and then once they’re out of all be very necessary, but there the way, you’ve got something to comes a point when only action look forward to. will do.






Conned by complacency

“There’s no rush... I’ll wait till I’m older… I’ll start it in the New Year”. There is always some reason to put off taking action today. As time passes, we delude ourselves into believing ‘there’s

Reward ward your progress

Give yourself urself mini rewards ou com mplete a task. when you complete ished a Just finished nasty? Then start a able pleasurable task.

The USB is taking the world of professional speaker err bureaus and speaker agents by storm with its innovative approach to the business of promotingg speaking professionals.




Develop double vision

Visualise what will happen if you delay taking action. What will the consequences be? How do you feel about that? Now visualise the task successfully completed. Imagine how you’ll feel. Allow those positive emotions to spur you into action.

6 Make a date with a mate Ask a friend or colleague to ‘act as your conscience’. Make yourself accountable to someone who can provide you with moral support and encouragement. Want to lose weight or quit smoking? It’s easier to do with someone else.


Learn to S.U.M.O. (Shut up, move on) Constantly

replaying reasons not to do something inside your head? Say to yourself: “It’s time to shut up the dithering and move on to the acting.” Then decide what the first thing you need to do is and get on and do it.

Paul McGee is an speaker and international spe author. He has sspoken in over 30 countries countr and is author of thee bbestselling book ‘S.U.M.O. ‘S.U.M..O Shut Up, Move On: Onn: The Straight Talking Tallk Guide to Creating and Cre C Enjoying a En Brilliant Life.’ B

R E W A R D & D E V E L O P • G r o u p I n c e n t i v e Tr a v e l • B Y J U L I A M A F C H E R

The majestic MSC Sinfonia sets sail

Give your team a lifestyle of the rich and the famous incentive travel experience on board an MSC Cruises luxury liners. The price? Suits any budget... yes really. The ultimate relaxation: lying by the MSC Sinfonia pool


cruise on board the MSC Sinfonia or the MSC Opera is the ideal opportunity to host a conference, team building or incentive event. There’s no land-based venue where accommodation, meals, entertainment and the company conference can be arranged with one call – all inclusive. South Africa’s most exciting conference venues arrived in our waters in November last year and will be here until April. So there’s no time like the present to go incentive travelling. The return of MSC Sinfonia and the addition of MSC Opera to South Africa for the summer season is an exciting prospect for both the business and leisure industries. It’s the biggest and most ambitious cruise programme the country’s ever seen. Both ships bring their elegance and glamour to South African guests,

and are offering select new cruise destinations restaurants, 10 bars, two swimming pools and as part of their summer itineraries. the luxurious MSC Aurea Spa. Guests can enjoy They provide an extraordinary showcase world-class performances in the San Carlo for corporate initiatives. Widely acclaimed Theatre and take advantage of the state-offor their spectacular interiors, they’re luxury the-art fitness centre, golf simulator, casino, resorts that provide a different spectacular mini club, teen’s club, disco, internet café, and view every day. Various cruise international shopping. destinations throughout the Additional facilities Wo ld-cllass Worl summer season out of Cape include a business and Town and Durban, visit exotic conference centre and confereence island destinations and ports. medical centre. facilittiess in nclu ude a The cruises range from two There are 856 cabins on theatre for large nights to 12 nights – the the MSC Opera, including corporate events perfect range to suit any 172 balcony cabins and and meetiing budget and incentive need. 28 balcony suites. The rooms World-class conference ship has four restaurants, facilities include a theatre for 11 bars, two pools, and large corporate events, meeting rooms and two whirlpools. The liner also boasts the MSC complete technical infrastructures. Varied Aurea Spa and Solarium, a disco, video games modern sports and leisure facilities provide room, internet café, casino, team building valuable team building opportunities, indulgent facilities and a medical centre. The ship has spa centres, gourmet cuisine and a variety a wonderful array of duty free shopping of entertainment. and the Buffalo Bill play area will keep kids MSC Cruises groups department can tailor entertained. Additional facilities include the the facilities and services to your needs, Cotton Club bar and a stage on deck for advising on and taking care of every detail of outdoor entertainment. your incentive trip. MSC Sinfonia boasts 777 cabins, 132 of which or are balcony suites. There are four on-board MSC Opera's Internet café and business centre

Watch live productions in the MSC Opera theatre



Try your luck in the MSC Opera casino

1350 delegates and can now accommodate up to 750 delegates at the foot

everyone to enjoy.

years with the clubhouse rated in the top five 19th holes in South Africa. So whether you are wearing your

Tel: 036 468 8000 Fax: 036 468 1169 l




umula Beach Hotel is situated alongside the Indian Ocean, an hour south of Durban. The hotel offers holidaymakers and business delegates the best of both worlds. The hotel has 62 rooms and four conference venues. The largest, Intshambili, has just been through a major revamp with a new raised ceiling, new lighting, carpets, all the latest conferencing technology and a lovely veranda. Lunches and tea or coffee intervals are served on the terrace overlooking the sea. The grounds for teambuilding events are

Down by the sea

A city to explore


erald Garner’s newest west guide celebrates er Johannesburg’s inner city hidden gems. Spaces & Places – JoburgPlaces isn’t merely an updated and



reprinted version of his first book, Spaces & Places – Johannesburg. It’s completely new, rewritten and repackaged with loads of new content and photographs. With increased interest in Johannesburg and a range of new establishments having opened since 2010,

adjacent to the hotel. There’s an 18-hole Putt Putt Course, volley ball court, and a heated swimming pool. The beach, two minutes away, is a great place to hold team building events too. The hotel can assist with specialised menus and events such as gala dinners, themed evenings, traditional/spit/seafood/ Mongolian braais, potjiekos competitions, pub evenings, product launches, and any kind of entertainment function. Pumula Beach Hotel was awarded the Best Resort Hotel National by the AA Quality Assured 2012 and Platinum in the Diners Club International Wine list Awards 2012.

Garner seized the opportunity an up-todate, contemporary city guide. The book focuses on different Johannesburg nodes, providing essential insider’s knowledge on how to make the most of your time in the fascinating city. It puts the spotlight on the extraordinary spaces and places of the bustling metropolis. With 300 pages of stunning full-colour photographs and informative text, it’ll be hard to say no to a trip to the city.



Fantastic function flooring


vent and function organisers looking for a durable, versatile portable flooring solution need look no further than Connecta-Floor’s multi-purpose modular flooring system. It’s designed to suit a wide range of uses and is ideal for exhibitions, functions, marquee flooring, showrooms, car displays, shopping malls and weddings. Connecta-Floor features an integrated locking system that keeps the floor panels from pulling apart and allows for a neat finish. An innovative tamper-resistant reticulation system provides space for power cables to run through, eliminating the need for any tape to hold loose wires in place and ensuring a seamless look and feel. All finishing ramps are

wheelchair-friendly and improve the safety rating of the flooring, while its strength and durability enables it to withstand heavy traffic flow. The flooring is available in three different wood finishes, vinyl and synthetic grass. Each surface is easy to clean and is stain resistant. The panels are flame-resistant and have low smoke emission. Connecta-Floor is easy to transport, with quick and seamless assembly on a variety of surfaces including concrete, sand and grass. It’s an eco-friendly flooring solution designed and manufactured locally. Connecta-Floor is gearing up for a successful and busy 2013.

Reserve saw more than 10 000 animals of 27 major species reintroduced to the reserve over six years in an attempt to restock and

conserve flora and wildlife that had long since disappeared from the region. In late 2012, the North West Parks Board embarked on another restocking and relocation project, setting an ambitious target of introducing over 6 000 head of game within a couple of months, which will continue into early 2013. Planned game introductions include cheetah, lion, ostrich, warthog and a number of antelope (gemsbok, red hartebeest, impala, kudu, waterbuck, blue wildebeest and zebra) totalling 6 832 animals. Madikwe Game Reserve boasts yearround game viewing and is one of the few reserves where one can view a wide variety of fauna, the Big Five, the endangered Wild Dog and a bird population of over 250 different species.

Game viewing at its best


n the heart of the Big Five malaria-free Madikwe Game Reserve on the northern border of South Africa, lies Tau Game Lodge, an oasis of tranquillity and hospitality. Overlooking a natural waterhole, the 30 luxury chalets offer excellent views of animals approaching from the opposite bank all day long. Operation Phoenix was a unique wildlife project. The inception of the Madikwe Game




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C O M I N G U P & LO O K I N G B A C K

Here’s to Africa



ne of the year’s most highly anticipated industry exhibitions is just around the corner, and we can’t wait. Meetings Africa will take place from 18 to 21 February at the world-class Sandton Convention Centre. After the success of 2012, we look forward to an even bigger and better Meetings Africa. The global meetings industry is now recognising Africa as a sought-after business destination, and Meetings Africa will showcase the continent’s diverse offering of services and products. This is the space for African associations and African meetings industry professionals to partner and help transform the continent. Use Meetings Africa to your advantage by doing business, networking with industry colleagues, learning more about the industry and enjoying the extensive programme of official networking events. Some of the exhibitors you’ll come

Meetings Africa 2013


across include convention and visitor bureaus, conference and exhibition centres, destination management companies and event management specialists. This is just the tip of the iceberg. Meetings SA will be there too, so be sure to come and grab a copy.

Beyond our borders


he theme for the third EXPO Summit Africa is, ‘Developing South Africa as a Global Exhibition Destination,’ and will take place from 13 to 14 February at the Sandton Convention Centre. The summit has been organised by Manch Communications in partnership with EXSA (The Exhibition and Event Association of Southern Africa), and will enable exhibition and trade show industry thought leaders to come together and strategise for the future of the African exhibition industry. The two-day conference and exhibition will be attended by organisers and industry professionals from Europe, Africa and Asia, and is the perfect opportunity for local industry players to network and gain external knowledge.

EXPO Summit Africa


Success in the sun SAPHILA Conference 2012


esides the exquisite venue at Sun City, the SAPHILA Conference 2012 was a huge success. From 28 to 31 October 2012, 1 500 delegates from all over the world came together to learn and network at Africa’s essential business technology conference and the largest systems, applications and products (SAP) customer-run conference on South African soil. With in-depth topics including analytics and performance management, business process innovation and strategies on the move, as well as an inspiring speech by keynote speaker Oscar Pistorius, I left with my mind filled with newly acquired knowledge. Thanks to technical solutions agency TechRig, the lights, intricate staging and construction, and sound when off without a hitch. Here’s to the next SAPHILA!




People on the move Moving on up John van Rooyen is Tsogo Sun Western and Eastern Cape’s new operations director. As an integral member of the Southern Sun executive management team, he’s been responsible for the formulation and implementation of the group’s strategic direction over the past several years.

Head in the clouds Kenya Airways has appointed Chris Diaz as its new marketing director. Diaz joins the airline from BIDCO Group where he served as the group marketing director, overseeing functions in communications, corporate affairs and business development across different countries.

Hyde Park highlights Michael Kewley (left) has been appointed as the new general manager of the Southern Sun Hyde Park Sandton hotel and Nicolai Pareti as the executive chef of the hotel’s restaurant, Bice.

It’s cooking in KZN Tony Kocke is the new executive chef at Tsogo Sun’s Beverly Hills hotel in Umhlanga. “It’s an honour to be appointed as executive chef of Beverly Hills hotel. It’s something I waited for a long time and a responsibility I don’t take lightly. I look forward to personally meet all the wonderful loyal guests of the Beverly Hills and surpassing all food expectations,” says Kocke.




what • when • where... Expo Summit Africa 13 to 14 February


rganised by Manch Communications and EXSA, the third annual Expo Summit Africa will enable industry leaders to leverage on recent internationalisation of the African exhibition sector. The two-day conference will feature EXSA’s Annual General Meeting and concurrent exhibition. Sandton Convention Centre

Meetings Africa

Africa Energy Indaba

18 to 21 February

19 to 21 February


eetings Africa is the continent’s top business tourism exhibition, showcasing conference and event venues, incentive travel destinations and various industry support services. It’s a one-stop shop for conference organisers, meeting planners, corporate travel agents, associations and government departments. Sandton Convention Centre


he conference has become the foremost forum for debating Africa’s energy solutions and focuses on African power suppliers, alternative and renewable energies, oil and gas, the legal and regulatory framework, and investment opportunities in African energy projects. Energy Indaba is a significant marketplace for African and international stakeholders doing business in the continent’s energy sector. Sandton Convention Centre



54 on Bath

18 & 19

ATKV Resorts




Champagne Sports Resort & Pumula Beach Hotel


Club Mykonos Resort


Complete Exhibition Concept G Exhibitions & Events

9 36 & 37


The J&B Met 2 February


he theme for this year’s most celebrated event on the social calendar is ‘Made to Fly’. It’s a day to rub shoulders with the who’s who in the fashion and entertainment industry, celebrate the stylish and not-so-stylish, and watch some horse racing too. So make sure you have your hat and outfit ready, you wouldn’t want to end up on the worst dressed list now would you? Kenilworth Race Course


Crowne Plaza Johannesburg - The Rosebank & Holiday Inn Sandton 24 Emerald Resort & Casino


Headline Leisure Management




Durban International Convention Centre 26 & 27 Intercape Johannesburg Expo Centre


59 OFC, 6 & 7

Meetings Africa


Oasys Innovation


Premier Hotels & Resorts


Protea Hotel OR Tambo Airport


Sandton Convention Centre


Southern Sun


Tau Game Lodge


The Forum Company


Ushaka Marine World


Vegas Nights


V&A Waterfront


Walter Sisulu Square



Gauteng Homemakers Expo 28 February to 3 March


ade to Fly’ is the theme for this year’s most celebrated event on the social calendar. It’s a day to rub shoulders with the who’s who in the fashion and entertainment industry, celebrate the stylish and not-so-stylish and watch some horse racing too. So make sure you have your hat and outfit ready, you wouldn’t want to end up on the worst dressed list now would you? Kenilworth Race Course

WODAC Pet Expo 22 to 24 February This year sees the return of the much loved World of Dogs and Cats (WODAC) Pet Expo to Durban after a five-year break. The expo includes arena events showcasing various dog breeds in a Best of Breed competition as well as in obedience, agility, dog jumping, carting and fly ball. The hall of cats with many different breeds is sure to enthral cat lovers. Durban Exhibition Centre










AL EQUIPMEN SU T I V JOHANNESBURG 4 Neutron Street, Linbro Business Park, Linbro Park, Johannesburg PO Box 1795, Marlboro, 2063 Johannersburg, South Africa | TEL: 011 608 1588 | FAX: 011 608 0591






CAPE TOWN 9 Westlake Drive,Westlake, Cape Town, 7945 TEL: 021 702 1089 | FAX: 021 702 1537

meetings • incentives • conferences • exhibitions


Top catering trends



R40.00 (VAT incl)

Gauteng opportunities

This year we ll continue to host great exhibitions Craig Newman, CEO of JEC P6



ISSUE 47 Jan/Feb 20133


THAT’S WHY YOU WANT THE BEST OF BOTH. At the heart of South Africa’s business hub, the Sandton Convention Centre is the leading, most prestigious, multipurpose exhibition and convention centre. From pre-event planning, right up to the preparation and presentation of each meal, our professional team pursues every detail to great success. World-class facilities with the latest technology can accommodate every expectation. Combine the perfect location with an outstanding team, and be assured of a winning event at the Sandton Convention Centre. View our service offering and state-of-the-art facilities at

SANDTON CONVENTION CENTRE Telephone + 27 11 779 0000 | Facsimile + 27 11 779 0001 | Email

Johannesburg | South Africa


THAT’S WHY YOU WANT THE BEST OF BOTH. At the heart of South Africa’s business hub, the Sandton Convention Centre is the leading, most prestigious, multipurpose exhibition and convention centre. From pre-event planning, right up to the preparation and presentation of each meal, our professional team pursues every detail to great success. World-class facilities with the latest technology can accommodate every expectation. Combine the perfect location with an outstanding team, and be assured of a winning event at the Sandton Convention Centre. View our service offering and state-of-the-art facilities at

SANDTON CONVENTION CENTRE Telephone + 27 11 779 0000 | Facsimile + 27 11 779 0001 | Email

Johannesburg | South Africa



SUNCONNECT – YOUR GATEWAY TO TSOGO SUN’S CONFERENCING, HOSPITALITY, EVENTS AND ENTERTAINMENT PORTFOLIO Connect One call to SunConnect holds the key to all your requirements – accommodation, banqueting, special events, team building, dining, gaming, theatre and a world of entertainment… Select SunConnect offers you over 250 Tsogo Sun venues across more than 90 hotels and 14 casinos – all situated in premier locations across Africa. Our properties range from deluxe to economy brands including Southern Sun Hotels, Garden Court, Sandton Convention Centre, Montecasino, Gold Reef City and Suncoast Casino. Need an intimate boardroom near the city, a banqueting and accommodation package in the country, a beachfront launch or hospitality for the latest Broadway Musical – SunConnect offers you the widest selection accommodating 10 to 5000 people. Customise Are you drawn to the glitz and glamour; prefer the simple to the spectacular; modest to mad or minimalist to the magnificent. Our 42 years of experience in the industry combined with our professional streamlined service, technical savvy solutions and fresh innovative menus are all an assurance of a unique and memorable event. Let SunConnect connect you to these, and many more offers. Tel: + 27(11) 367 4250 E-mail: • 250+ Venues = 53 000m2 • 90+ Hotels = 14 500+ Rooms • 5 Theatres • 14 Casinos • 300+ Restaurants

Meetings SA Jan/Feb 2013  
Meetings SA Jan/Feb 2013  

Meetings SA Jan/Feb 2013 edition