Page 1

DURBAN 2019/2020


years 25 of




eThekwini Municipality



City Manager’s Message


Mayor’s Foreword


Eight Point Plan


Fast Facts


Economic Development




Service Delivery


Public Transport




Public Health


Water & Sanitation




Editor: Special Projects Tristan Snijders Executive Head: Special Projects Neilson Kaufman Head of Design Beren Bauermeister Client Service & Production Manager Antois-Leigh Botma Production Coordinator Jacqueline Modise Financial Manager Andrew Lobban Administration Tonya Hebenton Distribution Manager Nomsa Masina Distribution Coordinator Asha Pursotham Printers Paarl Media KZN +27 (0)31 714 4700 Advertising sales

Amanda de Beer Tel: +27 (0)11 475 4507 Cell: +27 (0)72 600 9323 Email: published by

Publisher Jacques Breytenbach

Novus Print (Pty) Ltd t/a 3S Media 46 Milkyway Avenue, Frankenwald, 2090 PO Box 92026, Norwood 2117 Tel: +27 (0)11 233 2600 Fax: +27 (0)11 234 7274/5 Please Note Durban – Celebrating 25 Years of Growth statistics have been taken from publicly available documents that may or may not reflect the absolute correct numbers applicable at the time of going to print. NOTICE OF RIGHTS This publication, its form and contents vest in 3S Media. All rights reserved. No part of this book, including cover and interior designs, may be reproduced or transmitted in any form or by any means, without permission in writing from the publisher, nor be otherwise circulated in any form other than that in which it is published. The authors' views may not necessarily reflect those of the publisher. While every precaution has been taken in the preparation and compilation of this publication, the publisher assumes no responsibility for errors, omissions, completeness or accuracy of its contents, or for damages resulting from the use of the information contained herein. While every effort has been taken to ensure that no copyright or copyright issues is/ are infringed, 3S Media, its directors, publisher, officers and employees cannot be held responsible and consequently disclaim any liability for any loss, liability damage, direct or consequential of whatsoever nature and howsoever arising.

E thekw i ni • C IT Y M A NAG E R’S M E SSAG E

25 YEARS’ Sipho Nzuza, City Manager


uring the early days of inclusive local government, we were faced with a huge task of eradicating the backlog of delivering services to the formerly disadvantaged communities in the City. Looking back, we can hold our heads up high with regard to the journey we have travelled in ushering in a better life for all. The majority of our residents did not have access to clean water, electricity and sanitation, including decent housing. EThekwini Municipality is proud that the disadvantages of the past have been and still continue to be addressed hastily to better the lives of the communities within the municipal area. Our basic service delivery milestones have been recognised both nationally and internationally. The Municipality has received the Govan Mbeki Award three years running for the delivery of human settlements, which exceeded the stipulated number by National Government, and pioneered the first ever mix-use housing development, called Cornubia, built

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celebration of growth in the north of Durban. Now in its second phase of development, Cornubia has already housed 2 662 families. The Cornubia settlement is the first of its kind where services such as schools, hospitals, shopping centres and industrial areas are built in close proximity so that these communities can have easy access to such amenities. Also, business around this settlement have entered into an agreement with the City to prioritise locals for employment opportunities. These are figures worth noting as a gauge of the work that eThekwini Municipality has achieved since the dawn of democracy to change peoples’ lives for the better: • 700 000+ new electricity connections • 946 000+ new water connections • 200 000+ new houses built • 946 000+ new waste collection services extended to new households • 46 000+ empowerment opportunities for informal traders and small business • 200+ new Metro Police stations built

• 59+ new healthcare facilities built. These basic services, connections to clean water, electrification and waste collection have also been extended to informal settlements, child-headed homes, the elderly and indigent as a free service. EThekwini Municipality is continuing to improve the lives of our communities 25 years on. Our budget, based on our eightpoint Integrated Development Plan is considered one of the biggest budgets for a metro. Our holistic plan to achieve the vision of eThekwini to be the most liveable and caring City is entrenched in the budget allocation to meet this plan. We have also introduced catalytic projects to address economic development, radical economic transformation and investment. Enjoy reading about these projects and the good work that the Municipality has done and continues to do to improve the lives of the people and take Durban to greater heights with all its people and business on board. By 2030, eThekwini will be the most caring and liveable City in Africa.

Et h e k w i ni • Mayo r ’ S FOR EWo R D



his year, South Africa celebrates 25 years of democracy. It has been a great yet challenging journey and as eThekwini, the only Metropolitan Municipality in KwaZulu-Natal, we definitely have a good story to tell regarding service delivery and transformation. Prior to 1994, thousands of residents of eThekwini Municipality did not have access to proper and dignified basic services, being electricity, water and sanitation. Some residents were condemned to permanently live in informal settlements and never thought they will see the day where they will fully understand the meaning of equality by enjoying basic services through

25 years of democracy provisions made by the Municipality. The right to basic services is enshrined in the South African Constitution and the Freedom Charter. Indeed, these successes and milestones reached as a fairly young democratic nation must be celebrated! The dawn of democracy was a beacon of hope for many, as those residents living in townships received substandard services. They did not have title deeds and they were compelled to eternally pay rent to the authorities from their meagre income. After 1994, this state of affairs became history, as multitudes of former disadvantaged communities had their dignity restored by the new dispensation. To date, as the Executive Mayor of the beautiful City of Durban, I am proud to say that we have built over 200 000 houses, providing decent shelter to over a million people. The provision of decent housing also means the restoration of dignity for those people who were previously marginalised. Since the beginning of this year, the City, in partnership with provincial government, has handed over more than 2 000 title deeds to

cement ownership for those living in various housing projects across the Municipality. Since the dawn democracy, the Municipality has electrified more than 700 000 homes; more than 946 000 families receive clean water; more than 946 000 houses are serviced through waste collection; more than 46 000 informal traders have been empowered; more than 200 Metro Police stations have been built; more than 200 Metro Police officers have been employed to beef up safety and security in the City; more than 59 health facilities have been built; and about 300 km of road network is being maintained. To ensure inclusivity of services for even those who live in informal settlements, basic services of electricity, water and sanitation are rolled out, while the Municipality plans to fast-track the building of lowcost houses to accommodate the previously marginalised. EThekwini is well on track with its vision of becoming Africa’s most liveable city by 2030, by fast-tracking service delivery. We are making great strides in transforming lives. We celebrate our achievements with the notion that we will cover more ground and leave a government footprint on the lives we have touched and changed. Here’s to 25 years of freedom and democracy!

ethekwini 2019


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Et h e kw i ni • EI G HT POI NT P LAN

Planning for the future In order to build a better reality for all and align with the objectives of its IDP, eThekwini Municipality formulated an eight-point plan to cut to the heart of development and prosperity.



Goal To lead, direct and manage the spatial, built and natural environment to ensure the sustainable and integrated growth and development of our Municipality for the benefit of all its citizens.



Goal To develop the economic wealth of the eThekwini region for the well-being of all its citizens.



Goal To promote access to equitable, appropriate and sustainable levels of household infrastructure and community services, and facilitate access to housing.



Goal To promote and create a safe, healthy and secure environment.



Goal To help the City have an effective organisational design and provide support, management and development to human capital.



Goal To develop a city where people interact creatively to stimulate economic growth, learning, sustainability, social cohesion and unity in diversity.



Goal To ensure a strong, caring and democratic institution to promote and support a consultative, ethical, effective, efficient and participatory local government.



Goal To maximise the Municipality’s financial resources to ensure long-term financial viability and sustainability. ethekwini 2019


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Et h e kw i ni • FAST FAC TS

Facts worth celebrating Wonderful Durban!

R7.9 billion

5 000 jobs

Rapid transit

The recently completed Pearls catalytic project in uMhlanga, which saw an investment of some R3.5 billion, created 5 000 jobs during its construction phase, and made available over 1 000 employment opportunities post construction

The land-use strategy of the IRPTN C3 Corridor has been completed and adopted by Council. The corridor stretching from Bridge City to Pinetown will be characterised by the densification of mixed-use developments.

In 2014, Durban was declared one of the Seven Wonder Cities of the World.

The Municipality’s capital expenditure budget for 2019/20 is R7.9 billion, which is expected to increase to R8.0 billion for FY 2020/21.


Durban was placed at the top of British Airways’ 19 Must-see Destinations for 2019.


In November 2018, Global Credit Ratings affirmed eThekwini Municipality’s long-term national scale rating as AA+ and its short-term rating as A1+. It also classified the outlook for the Municipality as Stable.

R50.8 billion

R17.1 billion

has been allocated to meeting infrastructure and household services needs over the medium term.

The total consolidated budget of the 2019/20 Medium Term Revenue and Expenditure Framework.


The Municipality has identified 25 catalytic projects that are in various stages of implementation.


At the 2018 KZN Municipal Excellence Awards, eThekwini Municipality was awarded the prize for Best Implemented Integrated Development Plan.

4 years

in a row

Mercer Consulting named Durban Africa’s top city in terms of quality of life in 2014 and 2015. It has been awarded as South Africa’s most liveable city for four years running.

Unqualified audits

Highlighting the importance of doing things right, eThekwini Municipality continued its long trend of achieving unqualified audits, which most recently extended to the 2017/18 financial year.

Cool place to be

CNN Traveler dubbed Durban the ‘Coolest City in SA’ and named it among the world’s 10 most underrated cities.

ethekwini 2019


E thekw i ni • EC O N O M IC D E Velopment

Development with purpose

Various interventions have been identified and are being pursued to ensure the economic growth of eThekwini. Among these are a number of regional catalytic projects as well as the renewal of Durban’s inner city.


Thekwini Municipality has identified a number of catalytic projects within its bounds that are of significant enough scale to assist in delivering on the strategic objectives of the municipal administration. Through this programme, eThekwini will ensure the provision of support to facilitate investment into key catalytic projects and encourage investment into key strategic infrastructure projects. This relates to: support for the development of the Cornubia mixed-use project; further development of Dube TradePort (DTP) and the Aerotropolis; support to the development of the integrated rapid public transport network; facilitating of the phased provision of bulk infrastructure to support development in the north; facilitation of the phased provision of bulk Infrastructure to support development along the N3 Corridor, at Shongweni, Hammarsdale and

8 | ethekwini 2019

Cato Ridge; and the promotion of IT connectivity. Urban integration zones within the Built Environment Performance Plan were identified along primary nodes and corridors to ensure functional linkages between settlement areas and productive centres. Using integration zones as part of the Urban Network Strategy, the Municipality identified the catalytic projects accordingly. Dube TradePort One of these projects relates to the DTP Corporation, which has been successful in attracting R1.4 billion in private sector investment to date. The first phase of the Dube TradeZone development has attracted a considerable sum of the total investment value that DTP has been able to secure in the last 36 months. A number of investments have been made at this site, including those by:

Samsung Electronics, which is involved in the manufacturing of televisions and monitors; Brenco Reelin, which is active in the refurbishment of train bearings and seals; Rossi SA, which is involved in the assembly, repair and distribution of gearboxes destined for the mining industry; and DB Schenker, a multinational logistics and warehousing company. All of these organisations are currently fully operational within the zone and bring a mix of services and facilities to the business platform, which, in the long term, is hoping to add value to other industries down the value chain within surrounding developments. Eureka Capital SA is another large investor within Dube City, a mixed-use commercial property development that has invested in a six-storey, 21 500 m² building. The building will house offices as well as an innovation centre, which will add value to a number of knowledge-intensive technology industries.

Et h e k w i ni • EC O NO MI C DEV elo pment

250 000 250 000 jobs will be created by the time the city centre is fully developed (there are currently around 100 000 jobs).

Planned investments More recent announcements regarding planned investments into the TradeZones include: a R150 million investment by YOAC (Yangtze Optics Africa Cable) in a new optical fibre manufacturing facility; a R1.3 billion investment by Cipla Bio-Tec in a pharmaceutical manufacturing facility; and a new state-of-the-art condom manufacturing facility will be constructed for HBM-SA Health Protection Services. Planning is currently under way for subsequent phases within the DTP area, including for TradeZone 2, SupportZone 2, the uShukela Highway Development, as well as AgriZone Phase 2. Planning is also under way for the upgrade, and provision of new bulk infrastructure to support the anticipated growth and uptake in the area. Cornubia Another major development is Cornubia. The Economic Development and

Radical Economic Transformation EThekwini Municipality has identified the need to radically redress the inequality that has resulted as a consequence of the historical injustice of apartheid rule. As such, it has established a framework to deliver Radical Economic Transformation, which seeks to support, prioritise and grow black-owned SMMEs and ensure their effective participation in the mainstream economy. Of particular importance is getting SMMEs involved in developments taking place within their own wards, injecting money and employment opportunities into surrounding communities. Development initiatives will focus on the following: • Development of sectors of an industry (e.g. SMMEs, women-owned businesses and local industry development) • Development of subcontractors to prime contractors • Development of SMME management capacity • Local economic development • Job creation • Poverty alleviation • Community-based developments.

Investment Promotion Unit’s recent study of the socio-economic impacts of Cornubia shows that the development will unlock significant economic benefits. The 1 200 ha mixed-use development in eThekwini, which is already in its second phase of development, is an initiative that will change the face of KwaZulu-Natal. The Cornubia development has had a large impact on job creation in eThekwini during both the construction and operational phases, and unlocked a significant contribution to the local GDP. The development is expected to contribute about 10%, or R3.3 billion, to eThekwini’s GDP and 5% to the provincial economy’s GDP of R22.9 billion.

including rail, motorised transport and non-motorised transport. To date, some of the rail links are complete, with work also at an advanced stage for the bus/ taxi depots along the route. In order to ensure that the Corridor is sustainable, a dynamic land-use strategy has been undertaken in its support. In that regard, higher densities at key nodal points such as the stations are modelled at densities of approximately 200 dwelling units per hectare. The land-use mix has remained largely retail/office/residential in nature. This contributes to and supports the Municipality’s vision of quality environments in which residents can live, work and play.

C3 Corridor A further catalytic project is the C3 Corridor, which links the Inner West with Bridge City. It is a corridor that has various components of public transport

UMhlanga Development Extensive development projects are also under way in uMhlanga, which has become one the best hotspots for investors in the South African context. Some of the

ethekwini 2019


E thekw i ni • EC O N O M IC D E Velopment

country’s biggest names in business have been investing huge amounts of money in the area. Investors include companies such as Tongaat Hulett, Nedbank, Growthpoint Properties, SMG BMW, FNB, Vodacom, ENS, Investec, Illovo, AECOM and Cox Yeats. Already home to the Gateway Theatre of Shopping, the area has seen huge growth over the last 20 years, with the recent addition of uMhlanga Arch and the uMhlanga Ridgeside developments. The area is an excellent example of what can be achieved when the public and private sectors work in synergy towards common developmental goals. Point Waterfront The R35 billion Point Waterfront development is to be undertaken in three phases over five to ten years. A R300 million beach front promenade extension is expected to be complete in June 2019 and will unlock phase one of the Point Waterfront, which will include hotel, shopping centre, office and residential spaces.

The entire Point Waterfront project, which is a public-private partnership venture, is expected to create 11 000 jobs during the construction phase per annum, and provide an estimated 6 750 permanent jobs after completion. The Point Waterfront will completely change the landscape of Durban and position it as a global city and boost tourism profile. Furthermore, because of this development, the City is expecting that local existing property values in the area are likely to increase by approximately 10% and the overall central business district property values are to rise by 5%. Also, upon completion, rates revenue to be generated for eThekwini will amount to over R200 million per annum. Urban Renewal Programme The Urban Renewal Programme is largely informed by the Inner City Local Area Plan and Regeneration Strategy; however, given the vast scale of interventions

and a small start-up resource base, prioritisation is key. The long-term development vision for the inner city is to ‘be Africa’s leading, most vibrant, liveable, walkable city centre’, which is premised on achieving the following: • To redevelop an infill potential of: residential development at 60% (564 ha); retail at 5% (45 ha); commercial/industrial at 20% (190 ha); and other amenities at 15% (145 ha). • To accommodate 450 000 people when fully developed (current population of approximately 70 000), additional accommodation will be provided, with some 40% of that being a mix of affordable, gap and social housing, thus catering for an income and market range that needs and wants to be in the inner city. • To create 250 000 jobs when fully developed (there are currently around 100 000 jobs). • To place Durban on the world tourism

Invest Durban: Driving strategic investment to the benefit of both investors and communities Following extensive, in-depth research and consultation, eThekwini Municipality established Invest Durban: the City’s official approach towards becoming a globally recognised and preferred Southern African investment destination. Invest Durban is to be set up as a sufficiently resourced agency operating with an investor-centric mindset, and no regulatory functions, while rolling out very targeted investment promotion and facilitation activities. The overarching mandate of Invest Durban is: 1. Investment promotion (branding, profiling and market entry) 2. Investor attraction, facilitation and servicing 3. Policy and advocacy 4. Foreign investor aftercare.

10 | ethekwini 2019

Invest Durban has set out to operate according to specific key performance indicators to achieve the following direct and indirect impacts over a five-year period: • An expected R2 billion to R3.3 billion of new investments • Between 2 000 and 3 300 actual direct jobs • A direct return on investment for the City of between R9 billion and R15 billion • An increase in new SMMEs and new government revenue generation (e.g. through rates) • Enhanced economic transformation through the identification and packaging of local enterprise and supplier opportunities generated by the new foreign direct investment.

Et h e k w i ni • EC O NO MI C DEV elo pment map and grow tourist spending in the inner city, through managing the beaches, sports, eventing, cultural and local placemaking assets and character of the inner city. • To accommodate, celebrate and mainstream informality, street trading and markets. • To create a walkable, cycle-friendly inner city – an area that is highly accessible based on the principles of the neighbourhood and precincts with character and identity. • To create an inner city of social, income and racial inclusivity. • To underpin the regeneration programme with a bold, visible, transparent leadership and integrated teams of officials and professionals that are innovative and responsive to the needs, changes and challenges of the inner city. The role and participation of business, communities and the non-government sectors as partners in the regeneration of the inner city remain critical to achieving this vision. • To retrofit and redevelop the inner-city over time into a resource-efficient place. • To complete the GO!Durban BRT currently

at an advanced construction state to serve as a new connectivity platform, providing for different development opportunities within the inner city, including mixed uses and densification, reduced parking standards, complete streets and greater pedestrian safety; Getting the basics right entails urban management, by-law enforcement, and top-up services in the forms of special rated areas (urban and community improvement districts), new and additional integrated council contracts for waste management, beautification, security and safety, among others. Beyond being a most liveable city for residents, eThekwini also has a vision of being the ‘Playground of Southern Africa’.

To truly leverage its natural and built assets demands high levels of coordination between the Municipality, hoteliers, business and communities, as well as ongoing maintenance and topping up service contracts to provide a high-quality and seamless experience of the beaches, particularly the tourist-drawing Golden Mile stretch. The upgrading and strategic repositioning of the central beaches remain important to the regeneration of the inner city. The existing and new tourism businesses, assets including the promenade and extension thereof, sand replenishment for the shore, and clean and safe beaches during and between the peak seasons speak to this component of the concerted efforted towards urban renewal in eThekwini. ethekwini 2019

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Et h e k w i ni • HOU SI NG

Working towards a home for every household

It’s no secret that South Africa faces a huge housing shortage. That’s why eThekwini Municipality has been hard at work delivering houses to its people and formulating strategies to tackle housing backlogs.


o date, eThekwini Municipality has delivered over 200 000 homes. It is also currently in the process of delivering houses in rural areas as well as 25 000 units for the Cornubia integrated development. In addition, 2 640 community residential units have been delivered as part of the hostel upgrading project and 22 360 rental units have been transferred to tenants. These impressive numbers aside, the total amount required by eThekwini Municipality to clear the current backlog is estimated to be between R51 billion and R85 billion.

This means it is simply unrealistic to believe that solving these challenges in the next few years is possible. Shorter-term alleviation To offer some improvement to quality of life in informal settlements in the short term, various interim measures are being rolled out. These include: ablution blocks with male and female toilets and showers; refuse removal services; pedestrian paths with stormwater channels; limited road access for emergency and solid waste vehicles; fire breaks; and labour-based maintenance programmes.

200 000 eThekwini Municipality has delivered approximately 200 000 homes to date.

From a quality-of-life perspective and in line with its vision of being the most caring and liveable city, the Municipality is rapidly upscaling the delivery of interim services to informal settlements over the next few years. The provision of interim services, as opposed to the provision of low-income

ethekwini 2019

| 13

E thekw i ni • HO US IN G

Delivering serviced stands: The implementation of a game-changing approach In April 2019, eThekwini Municipality outlined part of its plans to address the City’s housing backlog, not by delivering low-cost housing, but by acquiring and supplying serviced stands on which people can build their own houses. For government to build houses and follow the associated due processes takes an inordinate amount of time, which is why the Municipality has identified 700 plots of land within its bounds that it intends to purchase and make available to individuals, largely for people living in informal settlements and to stem the tide of land invasions. Mondli Mthembu, chairperson of the Human Settlements and Infrastructure Committee, reveals, “We realised that we should not promise our people RDP houses, but rather give them the serviced sites and have them build their own houses – probably even better ones. We want to maximise access to land.”

subsidised houses with services, is highly cost-effective; for each house built, one can provide up to 11 shacks with interim services. With the high backlogs in basic service provision and the severe impact on households that do not have basic services, a programme that leads to the rapid delivery of these services will have significant social justice benefits. EThekwini is forging ahead in implementing improved ways of providing housing that is better suited to the needs of inhabitants. Innovative, new housing forms and urban design solutions are being implemented with the objectives of promoting densification, social cohesion, and a more sustainable urban form. In addition, an estimated 30 000 low pressure solar water heaters were installed in housing projects in the eThekwini Municipal Area (EMA) between 2009 and 2012, thus also promoting the use of alternative energy. Market disparities The market is spontaneously providing dwellings in sufficient number, of adequate quality and in optimal locations for the uppermiddle- and upper-income markets. Housing supply is, however, constrained in the lower and lower-middle segments. The formal private market is not providing dwellings in sufficient number, of adequate quality, in optimal locations for the poor or affordable markets. The focus of publicly funded housing has been on supplying the low-income submarket. The main outcomes have been free-standing houses coupled with individual freehold titles, transfer of state-owned rental stock to tenants, and some hostel upgrades, coupled with rental tenure. An important driver of development is densification, which faces various obstacles. Construction costs are higher per top structure than provided for in existing subsidy schemes, which means that unsubsidised units

14 | ethekwini 2019

are unaffordable for the poor and lowermiddle markets. The submarkets that can afford higher-density unsubsidised or partly subsidised rental or ownership stock are very small and already stable in terms of current demand and supply. Formal property markets, as they currently exist, are not working efficiently for the lowincome and affordable-housing income groups. Poor households often rely on the informal property market, which is insufficiently recognised and regulated, and leaves the poor exposed to exploitation. Low-income housing tends to distort the housing market. The typical Breaking New Ground house is provided free, and consequently perceived as having a low market value. The prevalence of subsidised housing can also make it difficult for developers to differentiate a lower-market product from subsidised housing. In addition, though the housing policy seeks to support households in the affordable market segment, affordability is significantly overestimated, while the cost of delivering such housing is typically underestimated. Integration zones As in most South African cities, jobs are not where people live, and vacant land for housing is not where jobs are. Most jobs in the manufacturing, warehousing and transport industry are located in the centre, south

30 000

An estimated 30 000 low pressure solar water heaters were installed in housing projects in eThekwini between 2009 and 2012, thus promoting the use of alternative energy.

and west of the Municipality but a large number of workers live in the north. For the last decade, the economic and residential growth axis has shifted towards the north, and this momentum is increasing with the development of the Greater Dube TradePort and Greater Cornubia areas. To drive positive development, eThekwini is implementing the idea of integration zones, which are aimed at spatially dealing with the objectives of city-building, especially inclusiveness, efficiency and connectivity. The eThekwini integration zones set out comprehensive spatial targets for all of the metropolitan extents. The departure point is that integration should not be limited to only selected spaces making up the core of the urban fabric, but that integration can and must occur within the whole city – within urban areas, suburbs and non-urban areas. Each integration zone has an appropriate integration intervention and investment programme, which seeks to strike an appropriate balance between stimulating growth, meeting social pressures, and meeting constitutional and legal obligations.

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Colas South Africa is a company focused on innovative road surfacing products and technology. Colas Group, headquartered in France, is a world leader in the construction and maintenance of transport infrastructure, operating in 50 countries across five continents. Its Level 1 BBBEE contributor status evidences the spirit in which Colas actively contributes to empowerment and transformation, with the organisation’s practices having been designed to facilitate meaningful and lasting positive change. The company’s ISO 9001 certification means its customers are ensured of a consistent level of quality at all its production facilities.

Colas supplies the full range of bituminous binder products for road surfacing, including bitumen emulsions, penetration grade bitumen, cutback bitumens, modified binders and cold applied polymer-modified emulsions. Colas also mixes and lays conventional slurries and microsurfacing.

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Pulse Control Systems designs and supplies customised automated solutions to the manufacturing industry of South Africa. Water and Wastewater Pulse Control Systems provides the water and wastewater industry with the most state of the art water automated solutions. Mining and Metals Pulse Control Systems uses the absolute latest automated systems and flow measurement to allow for effective operations in the mining and metals sector. Food and Beverage With Pulse Control Systems, companies have complete control of food and beverage automation, making operations smoother than ever. Chemical and Petrochemical Pulse Control Systems offers tailormade solutions to those in need of complete chemical automation. General Automation Pulse Systems provides a variety of industries and fields with time proven solutions

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rom its headquarters in Westville, KwaZulu-Natal, Pulse Control Systems works with its high-end client base to provide end-toend engineered systems based upon individual needs and requirements. To ensure excellence, the entire operation is predicated on a dedicated team providing quality, safe and reliable solutions that are informed by international standards and best practice. Further, the company utilises Siemens technology, whose proven, innovative and flexible applications ensure work is delivered on time and within budget to the highest standards.

and weighing, flow, as well as analytics. These technologies are suited to an array of industries, which include: • water/wastewater • automotive manufacturing • food and beverage • general manufacturing • materials handling • mining and metals • petrochemical. The company’s commitment to maintaining only the highest standards entails a drive to continually raise the bar, as both technology and clients constantly demand better and safer solutions.

Solutions offering Pulse Control Systems takes pride in its service offering, with technologies that provide automated solutions that cover pressure, temperature, level

Keys to success Fundamental to Pulse’s success has been its flexible approach to solutions provision, and the wealth of experience its personnel have gained over many

years of rendering quality service to valued customers. The Pulse Control Systems Support Group offers a comprehensive range of options, which are tailor-made to the clients’ requirements. These include: project management support services, installation, maintenance, training, plant upgrades and site modifications – which are delivered by fully trained, experienced engineers and technicians, who are experts in their fields of systems design and installation. And when it comes to technical support, Pulse Control Systems provides a fast response as and when clients need it, ensuring the highest possible levels of system availability, resulting in minimum downtime of equipment and maximum productivity for clients.

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Process control for energy-efficient operations Wastewater treatment process technologies continue to improve. To take advantage of their full potential, they require process measurement and control as robust and long-lasting as they are. Our cost-effective process instrumentation gives you the reliability, seamless integration and automation you need to deliver the best treatment efficiency, optimised energy consumption and safe processes, whether you are modernising existing treatment plants or developing new ones. Wastewater treatment plants require efficient process control to make sure that effluent is treated cost-effectively while also meeting environmental regulations. Partnering with Pulse Control Systems and its Siemens range provides the reassurance of best-in-class products, and the precision, integration and reliability in process automation to help you deliver optimum efficiency and productivity. Our technology provides solutions to the challenges of wastewater treatment, where constant changes in flow rates, rapid changes in level, chemical dosing and storage, and remote locations are commonplace. Reliability in arduous applications is paramount, and Siemens products are designed to meet the challenge. Higher process efficiency through: •p  recise inventory and dosing of expensive chemicals • s eamless and easy integration into various digital networks and control systems •b  etter process transparency. Improved energy efficiency through: • a ccurate control of energy-intensive pumping systems based on ultrasonic levelmonitoring technology • precise control of inlet, process and outlet flows to keep pumping to a minimum • monitoring of sludge inlet, return activated sludge flow, and air flows to diffusers. Efficient asset management through: • quick, easy installation and commissioning • predictive maintenance features reducing breakdown and preventative maintenance costs • higher availability of instrument life-cycle data.

control systems INSTRUMENTATION



Pr o f i l e | P ulse C o ntro l Systems

Cases for success Global industry is in the grips of the next great paradigm shift. The Fourth Industrial Revolution brings with it unprecedented change, which entails making use of big data, the internet of things and, especially important for manufacturers, automation.

Water distribution flow meter installation


ust as Pulse Control Systems was celebrating the milestone of another year of delivering exceptional solutions to its clients, the company’s 2019 order book required its teams to get stuck in to find solutions to clients’ challenges from the very onset of the new year. A Johannesburg-based business was searching for the ideal approach to monitoring its water distribution system, with key demands of this solution being precision and efficiency.

A total metering solution Upon inspection from the expert Pulse Control Systems team, the company was able to precisely determine the requirements to satisfy 200 pump stations and 100 water reservoirs. What the client needed was a total pump station solution. With this in mind, Pulse quickly commissioned and installed the Siemens SITRANS FS220 ultrasonic clamp-on flow meter. This device provides the most essential flow measurement functionalities defined by pinpoint accuracy, cost-

Siemens Echomax XPS10, XP15 and XCT transducers

efficiency and an incredibly userfriendly set-up. The FS220 is the very best solution for the straightforward flow monitoring of liquid processes across a number of industries, including water and wastewater, HVAC, power, and chemical. This instrument gets Pulse’s stamp of approval and the company looks forward to integrating it in many more facilities. Pulse Control Systems’ dedication to providing customised automation and control solutions knows no boundaries, and this project provides but one more example of an automation and control problem fixed by Pulse Control Systems.

The Siemens MultiRanger 200 HMI is a versatile short to medium-range ultrasonic single and multi-vessel level controller

The SITRANS FS220 transmitter

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Filter plant optimisation The largest bulk water supplier in KwaZulu-Natal, with 100 sand filters, contacted Pulse Control Systems to review their filter operating model. Upon investigation and based on the latest technological innovations, our approach – as a thought partner with the client – saw us reviewing current best practices globally. Based on a review of our analysis and considerations, the client chose to automate their filter cycle using water quality monitoring, as opposed to time-based control. Using turbidity and level control, Pulse Control Systems has extended the life of the filters and reduced wastage through minimising the number of backwash cycles required. The client has expressed their need to roll this out to all of their filter plants. Technologies used include: • turbidity monitoring • ultrasonic level monitoring • software design and implementation • radiofrequency identification (RFID). The impacts forecast by Pulse Control Systems includes: • higher-quality output • less downtime per filter • no maintenance required • significant water savings owing to fewer backwash cycles • access to instantaneous and historic data.

control systems INSTRUMENTATION






Pulse Control Systems would like to congratulate eThekwini Municipality for its 25 years of dedicated governance of Durban and the surrounding towns.

As a service provider to municipalities across Southern Africa, Pulse Control Systems believes it is easy to see why eThekwini is ranked among the best our country has to offer. With worldclass infrastructure and continuous development towards global best practices, eThekwini leads the pack when it comes to modernisation, innovation and sustainability. It is these values, and the work of each and every public servant, that contribute to a world-class municipality. With infrastructure like water, sanitation and electricity being pushed to their limits, we rely heavily on the engineering teams to keep these systems running. We would like to congratulate these individuals and their departments for the stellar work they are doing against all odds. It is understood that these jobs are often not easy, but it is these individuals’ continued professionalism that we are extremely grateful for. With all the hard work being done, we would like to continue to motivate all departments within eThekwini Municipality to strive for integrity, service excellence and to work hard towards being customer-centric. We exist only because of our customers. Pulse Control Systems has been involved with eThekwini Water Services for eight years and counting – an opportunity that may not have existed 25 years ago. So, we thank them for their continued support and promise never to stop doing our part until basic services like water and sanitation exists for all within our municipality.

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Et h e kw i ni • SERV I C E D ELI VERY

Meeting its people’s needs Over the past 20 years of local government, vast strides have been made by eThekwini Municipality to address service delivery backlogs and ensure free basic services provision.


hile significant backlogs exist across the spectrum of service provision throughout South Africa, a particularly challenging aspect of meeting peoples’ basic needs is striking a balance between providing new infrastructure to those who are currently unserved and ensuring that existing services are freely and fairly available. As a result, eThekwini Municipality assists residents through rates rebates and the provision of free basic services covering various deliverables.

Rates and water Residential properties valued up to R230 000 are exempt from paying rates. For all other properties valued above R185 000, no rates are charged on the first R120 000 in value. An estimated 99 280 households benefit from this. Pensioners, child-headed households, disability grantees and the medically boarded are exempt from paying rates on the first R460 000 of their property value (inclusive of the R120 000 mentioned above), with an estimated 86 655 households benefiting. As far as vacant land is concerned, no rates are levied on the first R30 000 value. In terms of water, the first 6 kℓ of water is free to households with property values under R250 000, which results in an estimated 523 343 households benefiting. Beyond these values, a tiered tariff structure is implemented. Waste Looking at sewerage, the first 6 kℓ of effluent is exempt for all properties with values under R250 000. In addition, free basic service is also available to indigent consumer units with ventilated improved pit latrines, urine diversion toilets and in informal settlements, serviced by

means of toilets/ablution blocks within 200 m. This directly benefits an estimated 375 657 households. In terms of domestic refuse removal, residential properties valued up to R250 000 are exempt from a removal tariff. In addition, a free basic service is also available to indigent consumer units living in rural, informal settlements and non-kerbside residents – which benefits an estimated 391 283 households. Ensuring supply With regard to the provision of energy in eThekwini Municipality, an energy sector plan as well as the Municipal Internal Energy Management Policy ensure that sufficient and renewable energy sources provide alternative energy capacity for its citizens. Regarding another key resource, a Water Services Development Plan provides clear interventions that ensure balance concerning water requirements and water sources. Clear targets for the implementation of water programmes – such as uMkhomazi, Western Aqueduct, Northern Aqueduct, Greater uMhlanga, as well as the urban edge – provide for stability and consistency in the provision of water. EThekwini has also established rural water and sanitation programmes in areas such as ethekwini 2019

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South Africa

Et h e kw i ni • SERV I C E D ELI VERY Cliffdale, KwaXimba, Embo and uMkhomazi to ensure adequate supply across the region. Telecommunications The Municipality continues to assist in bridging the digital divide that exists. Census 2011 data indicates that 58.8% of locals do not have access to the internet, 11.7% have direct access from their homes, and 19.1% have access on their mobile phones. The balance access the internet either at work or from other sources. The Community Survey 2016 indicates that 0.3% have access to only a land line, 83% have access to a cell phone, and 14.6% have access to both cell and landlines. Internet access as per the Community Survey 2016 in eThekwini is as follows: • 9% access the internet at home • 21.4% at the office • 52% access the internet via mobile devices • 15% use internet cafes or educational facilities. The Municipality has been installing fibre in a phased approach in the eThekwini Municipal Area (EMA) for a few years now. The main aim of this is to connect all municipal offices to the IT network, thus bringing services closer to the citizen. The Municipality has connected the majority of its offices to this fibre network. Pointto-point wireless links are also used to supplement the fibre-optic infrastructure

Building a resilient City that keeps delivering: EThekwini Municipality has established the Durban Resilience Strategy to ensure the ongoing effectiveness of service delivery and governance in the City, and its resilience. This strategy is divided into four sections, namely:

1. Collaborative informal settlement action, improving the well-being of these communities

2. Integrated and innovative planning at the interface of municipal and traditional governance systems

3. Exploring potential bridging links that focus on considerations for further expansion of resilience work

4. Institutionalising resilience in eThekwini Municipality 

in areas where it is challenging to install the cabling required. Fibre has been mainly rolled out in the central and northern regions. The Municipality has also rolled out free Wi-Fi to 83 municipal libraries. Furthermore, it has initiated a project to provide free Wi-Fi to the public, which has brought about the deployment of approximately 90 public WiFi sites that offer free Wi-Fi internet access to citizens. EThekwini Municipality also offers its citizens an e-services platform, which provides an electronic self-service site where individuals, managing agents, companies and organisations can update their municipal account details, receive accounts by email and access copies of older account statements issued by the Municipality. A further offering in the pipeline is the access to residential rates rebates for qualifying parties. Addressing challenges going forward The Municipality has substantial excess capacities in central areas for certain engineering services and most social services. However, developments have tended to happen on the outskirts of the EMA, where there is limited bulk infrastructure and services. The property boom of the last few years has placed significant pressure on road and sewer infrastructure, particularly in the northern and western regions, and the inability to expand these systems ‘ahead

of the growth’ has, to some extent, retarded this growth. The slowdown is now providing the Municipality with an opportunity, within its resource capacity, to address bottlenecks over the next few years, to resume more efficient and more equitable growth through the timely supply of infrastructure in key growth areas. The challenges with regard to bulk infrastructure cost and availability have a direct relationship to the provision of housing, especially the low-income type. Over the years, the trend with housing development and location in the EMA has mainly been based on the availability and cost of land rather than infrastructure costs. This has led to infrastructure backlogs associated with high infrastructure cost, as these developments are built in inaccessible peripheral locations outside the urban/ services edge. Development beyond the infrastructure/services edge is also outstripping current infrastructure capacity budgets, which causes delays in development and results in development occurring in inappropriate areas. For financial sustainability, more housing projects should be encouraged inside the infrastructure/services edge. Developing inside the infrastructure/ services edge and within the urban core will promote densification in accessible areas, while creating thresholds for public transport.

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Discover the World’s Fastest Transmission Line Relay As the first traveling-wave microprocessor-based relay, the SEL-T400L Time-Domain Line Protection trips four times faster than present-day relays and with unmatched selectivity and security. Through the combination of traveling-wave and incremental quantity protection technologies, faults are cleared faster and you get improved safety, better power system stability, and preserved equipment life. And with just a handful of settings, the SEL-T400L is easy to learn, easy to set, easy to apply. This is transmission line protection, redefined. To learn more, visit

SEL-T400L Time-Domain Line Protection

P r o f i l e | Schweit zer Engineering L a b orato ries

High-speed energy through improved technology Schweitzer Engineering Laboratories is proud to have released the SEL-T400L Time-Domain Line Protection – the world’s first travelling-wave microprocessor-based relay.


chweitzer Engineering Laboratories’ (SEL’s) SEL-T400L Time-Domain Line Protection detects power system faults. It sends a trip signal to breakers four to ten times faster than present-day phasor-based relays, offering ultra high speeds and the secure protection of critical transmission lines. “We are protecting energy moving at the speed of light. The T400L is like moving from a car to a jet!” says SEL president Dr Edmund O Schweitzer, III. “Time-domain-based protection is the future, and this is the most important thing SEL has done since releasing the first digital relay in 1984.” Using a combination of travelling-wave (TW) and incremental-quantity protection technologies, the SEL-T400L is the fastest protective relay on the market. Faster tripping times mean improved safety,

less damage to equipment, improved system stability, and better power quality. “We designed the SEL-T400L to complement traditional line relays while dramatically reducing trip times of the complete redundant protection system. It’s a quantum leap in line protection performance,” says SEL R&D specialist Dr Bogdan Kasztenny. “Plus, it locates faults to an exact tower and, with 1 MHz recording, it gives you new eyes into your power system.” Tried and trusted Many utilities across the world have installed SEL-T400L relays to evaluate the performance of the protection, fault location and recording functions. Graph 1 shows the performance of the SEL-T400L for a phase A to ground fault on a 500 kV series-compensated line. The SEL-T400L issued a TRIP command to open the

breaker in 2.8 ms; this is six times faster than present-day phasor-based protective relays. The SEL-T400L, with its TW-based faultlocating function, provides exceptional accuracy, and the fault location result is available before the fault is even cleared. This unique performance of the fault locator enables control applications such as adaptive auto reclosing on hybrid (combination of overhead and underground) transmission lines. Graph 2 shows the performance of the single-end TW fault locator on a 400 kV seriescompensated line using a Bewley lattice diagram. The SEL-T400L located the fault at 135.03 km and the line patrol found the damaged insulator at 135.00 km. For additional technical information on the protection and fault location principles used, please visit https://selinc. com/products/T400L/#tab-literature.

The SEL-T400L ultra-high-speed transmission line relay travelling-wave fault locator’s high-resolution event recorder

Graph 1 Performance of the SEL-T400L for a phase A to ground fault on a 500 kV series-compensated line

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E thekw i ni • PU B L IC T RA N S P O RT The recently completed uMngeni Interchange

Moving with purpose Freedom and ease of movement are key drivers in the advancement of any economy. EThekwini Municipality has successfully planned and implemented numerous initiatives to make moving about the city and doing business simpler, safer and more sustainable.


ith private transport being a particularly expensive mode for daily commuters, approximately 47% of eThekwini’s residents travel by public transport, using rail (15%), bus (17%) and taxi (68%). Other than Gauteng, KwaZulu-Natal has the highest number of public transport commuters in South Africa. Commuter rail services a significant portion of the municipality, while the taxi and bus route system provides extensive coverage that covers virtually all of the municipal area. Overall, however, the public transport system is economically inefficient, with many services in direct competition with each other, resulting in unprofitable rail and bus trips. With transport costs ranging between 17% to 35% of total monthly income for many, there is no surprise that some households are going into debt or becoming reliant on supplementary income

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from families to support themselves. The goal for public transport, among others, is the use of appropriate modes of transport for different levels of demand, the elimination of inefficient competition between modes, the promotion of public transport over private transport, catering for the needs of all travellers, and the management and regulation of all modes of transport. Bus and taxi services eThekwini’s approximately 1 700 bus service routes are serviced by around 200 operators in a mix of subsidised contracts and unsubsidised services, while some 120 taxi associations serve the municipal area over nearly 1 700 routes. Although economically inefficient, as mentioned, good progress has been made over the last five years in the recapitalisation of rolling stock with the new taxis, municipal buses

and, particularly, with the commuter rail fleet. Against this background, proposals have been developed to rationalise and restructure the public transport system and services in order to address some of the fundamental issues. An important step in elevating the taxi offering is eThekwini’s Moja Cruise programme, which sees a large fleet of taxis offer clean, safe and customeroriented transport services to the public. These taxis are monitored to

Moja Cruise minibus taxis

Et h e k w i ni • P U B L I C T RANSP OR T

ensure the criteria are met; if they are, operators qualify for financial incentives, which both benefits the industry and raises quality of service to the public. The eThekwini Transport Authority is restructuring public transport in eThekwini Municipality in line with the vision of the National Department of Transport, which has set out a process to assist in translating the public transport vision articulated in the National Public Transport Strategy.

Realising an integrated future with GO!Durban The GO!Durban integrated rapid transport network aims to create multimodal, sustainable transport network for eThekwini’s citizenry – seamlessly integrating the use of buses, taxis, rail, bicycles and pedestrian paths. Its roll-out across the city has been designed to utilise every aspect of the project to its full potential and to facilitate the goal of making Durban the most liveable city by 2030. A key aspect of the entire network is ensuring that there are additional uses for spaces occupied by bus and train stations, which will benefit the city infrastructure and provide new job opportunities. The aim is that the main stations of the GO!Durban project will become public centres that improve the lifestyles of Durban’s citizens and adhere to an ethos of sustainability.

Special needs transport GO!Durban is an integral part of shaping eThekwini Municipality into an African In terms of special needs/transport for city of the future, providing a world-class destination for travellers and a worldthe disabled, three main services have leading home for its citizens. been introduced within eThekwini. Three purpose-built buses, known as Sukuma buses, have been introduced. GO!Durban in transit; the buses are equipped with These are fitted with an automated Undoubtedly the pièce de résistance an electronic ramp to enable quick and wheelchair lift and six wheelchair rest easy access, air conditioned and offer points. The service operates in three in eThekwini Muncipality’s transport free Wi-Fi for passengers. This areas, covering: Pinetown/ plan is the GO!Durban integrated rapid service is used by about 1 Clermont to CBD; transport network (IRPTN), which is 300 disabled passengers Merewent/uMlazi nearing operational status and is set to per month. to CBD; and change the face of public transport in the Good to know! Finally, the DialNtuzuma to CBD. municipal area. So far, the development A-Ride service It transports The idea behind an IRPTN is the creation of GO!Durban has created provides a dooraround 3 000 of a multimodal network of transport 22 967 job opportunities – to-door service. passengers per linkages that enables commuters to 11 767 of which were for youth, There are 3 month. seamlessly switch between transport 3 677 for women and 231 for 500 registered The People platforms, leading to convenience of people with disabilities. The members. The 12 Mover bus, access to important city nodes and the network is set to commence buses carry about servicing the ability to move throughout the city service in the second 2 400 passengers inner CBD, also with ease – which itself increases access quarter of 2019. a month and a caters for people to economic opportunities. As such, dedicated call centre with disabilities. Each GO!Durban has been identified as one of offers potential users the bus has two wheelchair the key pillars in stimulating economic ability to register their trips berths fitted with seatbelts growth within eThekwini, and making it in advance. for safety while passengers are the most liveable, caring city by 2030.

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E thekw i ni • LO G IS T ICS

Growing the economy by air, land and sea Durban has the busiest sub-Saharan African port in terms of cargo value and shipping activity, and is a mecca for trade into and out of the region. eThekwini Municipality has worked on ensuring freight transport is efficient and integrated, reinforcing regional economic stability.

plan aims to improve the port-city interface, industry requirements and how each of these connect with the broader economy of Southern Africa and the world – while still ensuring efficiency and ease of doing business within the EMA.


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onsidering eThekwini’s prime, strategic location in the context of South Africa and the wider region, the city’s transportation system requires the optimum integration of the different modes of transport that includes road, rail, aviation, maritime and pipeline, with the appropriate modal balances. However, with regard to freight, a key strategy involves promoting rail use over road use to reduce demand on road infrastructure and the greenhouse gas emissions associated with freight travel. The N3 national route, which begins in the Durban CBD, is one of Southern Africa’s most heavily trafficked corridors, and is a very well maintained roadway. However, overreliance on it may have detrimental effects, including increased maintenance costs and travel times. To this end and in line with legislative provisions, the eThekwini Transport Authority has developed an Integrated Freight and Logistics Strategic Framework and Action Plan for the entire eThekwini Municipal Area (EMA). This plan focuses on: creating an optimal modal split of freight; the enhancement of efficient freight systems; a suitable freight land-use structure; and the development of supporting institutions and programmes. The

Integrated Freight and Logistics Strategic Framework and Action Plan The proposed framework and action plan addresses the following seven implementation elements: Infrastructure – road infrastructure, port and rail infrastructure, truck stops, intermodal facilities, truck staging areas, weighbridges and weigh-inmotions, intelligent traffic systems and traffic signage.

1 2 3 4 5

Operations – incident and freight management systems.

Policy and regulation – policy and by-law revision and development of truck route hierarchies. Land use – freight land-use plan and port land-use interface zones.

Institutional development – road rail liaison development, incident management, incentives and penalties application, and additional dedicated freight resources to key departments.

6 7

Funding – funding sources, incentives and penalties.

Communications – developing a freight communications strategy. The implementation of this plan will involve a number of stakeholders from

government, parastatals and the private sector. It is anticipated that much of the work will be on the successful implementation of the various elements of the plan from eThekwini Municipality and other relevant agencies. Air freight King Shaka International Airport (KSIA) is located approximately 30 km north of Durban. Adjacent to KSIA is Dube TradePort, whose primary objective is to cater for the increasing long-haul air freight demands at the airport. The Dube TradeZone is linked to the airport’s freight component and provides dedicated space for the imports and exports of high-value goods. It is envisaged that the TradeZone will capture local freight

currently utilising O.R. Tambo International Airport in Gauteng. In addition, it is forecast that the freight-handling capabilities of the development will attract industries such as motor components, electronics, clothing, textiles and perishables, all of which are dependent on time-sensitive travel. Dube TradePort is a strategic investment that intends to serve as a major stimulus for regional economic growth. Maritime transport The Port of Durban is Southern Africa’s busiest seaport in terms of vessels calling and value of cargo moved. It hosts the continent’s largest container terminals, liquid bulk terminals and automotive terminals. These are not only strategically

crucial for eThekwini and KwaZulu-Natal, but for the entire Southern African region. As the crucial trade gateway for Southern Africa, the Port of Durban is an essential part of national government’s mediumand long-term aims of achieving growth in manufactured exports. The Port of Durban is centrally located in the EMA and is surrounded by the City of Durban, along with a number of key industrial areas in the South Durban Basin. The functions and services provided at the Port of Durban are among the most important contributors to regional economic growth, economic sustainability and employment creation, and so the development of a reliable and sustainable road network and supporting land use structure is critical going forward. ethekwini 2019


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E thekw i ni • PU B L IC H E A LT H

Health = wealth As a municipality committed to the well-being of its people, eThekwini is doing its part to promote a healthy citizenry, having made great strides since the dawn of democracy.


he South African public healthcare sector is a challenging one, considering the cost of providing healthcare and the income level of the average person. Significant challenges eThekwini Municipality has been actively tackling include the prevalence of HIV/Aids and TB, and indigent healthcare. The HIV/Aids challenge Tuberculosis is recognised as the leading opportunistic infection among HIV-positive persons, with approximately two-thirds of HIV-infected persons co-infected with TB. The eThekwini Municipal Area (EMA) had a TB incidence of 916 cases per 100 000 population in 2014. This showed improvement compared with 2013 (1 096 cases per 100 000). EMA is also ranked among the 10 best performing districts by TB death rate, which is evidenced in the improvement in TB cure rate, which has improved from 70.8% in 2011 to 79.5% in 2013 and the increase in TB/HIV co-infected client on ART rate, which also has improved from 48.8% in 2011 to 66.1% in 2013. Promoting positive outcomes The environment in which people live has the potential to be promotive of health or to impact

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negatively on health due to the presence of various environmental health risks. The Environmental Health Services (EHS) section of the Health Unit is tasked to mitigate such risks and ensure the promotion of a healthy environment. EHS cannot achieve this in isolation but works with various internal and external role players to impact on the nine core functional areas of Municipal Health Services, as defined in the National Health Act (No. 61 of 2003). The mushrooming of informal settlements results in less than desirable living conditions, exposing inhabitants to additional environmental risks that have a negative impact on health. Associated conditions of poverty give rise to malnutrition, especially in children under five years. To address this, among the interventions the Municipality is undertaking and consistently growing is the establishment and operation of soup kitchens to feed indigent citizens who cannot adequately feed themselves. These soup kitchens also serve those who require chronic medication, such as ARVs, ensuring that they can take their medication on full stomachs. Effecting radical change In line with national government’s wide performance monitoring and evaluation system and eThekwini’s vision of caring for its citizens and providing basic services of the highest quality, the Health Unit has aligned its strategies to impact on: reducing mortality and morbidity, as well as increasing life expectancy; reducing HIV incidence; decreasing TB caseload and improving TB outcomes; improving health system effectiveness; mitigating environmental health risks; and mobilising communities for improved individual health. The high rates of morbidity and mortality can be significantly reduced by adopting a model of healthcare in which disease prevention strategies are implemented at community level. This approach to healthcare places greater emphasis on empowering citizens with health knowledge and information so that they begin to take greater responsibility for their overall health and well-being,

DID YOU KNOW? The Municipality has established 35 soup kitchens within the eThekwini Municipal Area, with another 18 planned. These help feed the poor who cannot feed themselves and provide meals for HIV-positive individuals so that they can take their antiretroviral medications on a full stomach. Each soup kitchen feeds approximately 500 individuals daily.

including them adopting healthseeking behaviours. The municipality has trained over 1 000 home-based healthcare workers who visit the homes of chronic patients, to monitor and assist those who can no longer collect their own medication. These workers also refer new cases to the healthcare authorities as well as social workers, where inverventions are required.

The Health Unit will therefore continue to focus on social health interventions at community level that place populations at risk for acquiring non-communicable diseases such as diabetes, hypertension, cardiac disease and cancers, as well as communicable diseases such as HIV and TB. Education provided to young men and women in relation to their sexual behaviour and reproductive health will be scaled up to address the persistently

high number of teenage pregnancies. In addition, the growing health needs of children in schools, those in early childhood development facilities and crèches will continue to direct the unit’s focus over the next five years. The increase in reported cases of sexual abuse in children requires effective intervention strategies, involving stakeholders such as the departments of Justice, Police, Social Development, Health and Education, as well as civil society. ethekwini 2019

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Super- Fast Affordable Vuma Fibre is Here Access to super-fast, affordable fibre internet is becoming more accessible to residents in Durban. Vuma is a Fibre Network Operator (FNO) and installs high-speed open access fibre optic networks in residential suburbs. Vuma is also referred to as a FTTH (Fibre-To-The-Home) infrastructure provider. Vuma builds an open access fibre network which means that Vuma is not an Internet Service Provider but simply installs the fibre infrastructure. Vuma builds the fibre network in partnership with the community and works closely with Homeowner Associations, Body Corporates, Resident Associations, security groups and schools during the rollout of fibre. Vuma rolls out free uncapped open-access fibre optic infrastructure to every registered primary and high school passed during the deployment of fibre in a suburb. Each school receives a 1 Gigabit per second line and can choose from a variety of Internet Service Providers for free uncapped internet connectivity. Vuma believes in the youth of South Africa and will continue to rollout free uncapped fibre to schools. The fibre optic network is 250 times faster than your average broadband; offering line speeds from 10Mbps to 1Gbps. Residents are spoilt with choice with over 1000 internet packages from over 50 Internet

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Et h e kw i ni • WAT ER & SANI TATI ON

Watering a growing city In FY 2017/18, eThekwini Water and Sanitation supplied 817 Mℓ of water per day from 10 potable water treatment works, through 268 water reservoirs, 13 000 km of water mains and 504 000 water connections. In the region of 500 Mℓ per day of wastewater is treated in 27 wastewater treatment works connected to 8 105 km of sewer lines.


ithin the overall municipal vision of being Africa’s most liveable city by 2030, eThekwini Water and Sanitation (EWS) ensures an integrated use of resources through sustainable water management. This means providing water and sanitation services in a manner that is equitable, environmentally, socially and financially sustainable, and technically excellent. In order to ensure security of water supply within eThekwini, EWS has identified the main factors that affect security of supply and has developed strategic objectives for each of these. The Municipality acquires the majority of its water from Umgeni Water, with a small portion being supplied from water treatment works owned and operated by EWS. Addressing security of supply South Africa is a semi-arid, water-stressed country, which adds to the challenge of providing water and sanitation services. The country’s average annual rainfall is about 450 mm, almost half of the world average. In eThekwini – despite many interventions to increase water supply, reduce losses and

encourage water conservation – demand for water is expected to outstrip supply within the next 10 years. Continual population and industrial growth places more stress on water quality and ecosystems. In addition to the above, the continued threats to water supply due to drought, illegal connections and wastage need attention. A number of water resource development and sanitation projects have been proposed and are currently being implemented by the Water and Sanitation Unit of the Municipality in order to mitigate these issues. The projects can be broadly divided into the following categories: • drought mitigation measures • optimisation and augmentation of current water supply • alternative water supply options • sanitation projects • management and financial aspects • education and training • energy and carbon projects. The Municipality is undertaking several major projects intended to augment supply, all at various stages of planning and execution, including: the raising of the dam walls at Hazelmere, to nearly double its storage capacity; the uMkhomazi Water

Project, which includes the construction of a dam, reticulation infrastructure and water treatment works; the Lower Thukela Bulk Water Supply Scheme, comprising an abstraction plant, pump stations and bulk supply lines; and the Lower uMkhomazi Bulk Water Supply Scheme. In addition to optimising and augmenting current water supply, EWS is investigating alternative sources of water for treatment to potable standard. Sanitation solutions EWS’s infrastructure is spread over the four eThekwini regions namely South, North, Central and Outer West, with most of the infrastructure concentrated in the Central Region, the southern portion of the North Region, and the northerly boundary of the South Region. The Municipality took a decision to regionalise its wastewater treatment works (WWTWs) by decommissioning smaller plants and regionalising the treatment at uMkhomazi, Amanzimtoti, Southern, Central, Northern, KwaMashu, Phoenix, uMdloti, Tongaat, uMbilo, uMhlatuzana and Hammarsdale. A study has been undertaken to assess the engineering and economic feasibility of the ethekwini 2019

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E thekw i ni • WAT E R & S A N ITAT IO N regionalisation, by decommissioning and transferring wastewater from Kingsburgh, Isipingo, uMhlanga, KwaNdengezi, Dassenhoek, New Germany, Hillcrest, Mpumalanga and Fredville to the regional WWTWs. The output of the study will make

recommendations based on a 20-year lifecycle assessment on which WWTWs can be decommissioned and which cannot. Parallel to and based on some of the findings of this ongoing study, EWS plans to decommission all the small plants in the North and South, and replace them with new WWTWs, namely uMkhomazi in the South, and uMdloti and Tongaat in the North. The implementation of the new WWTWs will be conducted using a private-public partnership (PPP) contract. EWS has started the process of sourcing a transaction advisor to provide technical, financial and legal advice in order to successfully implement the project. It is estimated that EWS and the PPP partner will be engaged in a 20- to 25-year contract; thereafter, the rights to the assets will be handed over to the Municipality. New WWTWs will be built in uMdloti, with an intial capacity of 40 Mℓ/day and the anticipated ultimate capacity will be 125 Mℓ/day, and uMkhomazi with a capacity of 20 Mℓ/day. The Tongaat WWTW will be upgraded to a capacity of 25 Mℓ/day and the anticipated ultimate capacity will be 140 Mℓ/day.

These WWTWs will utilise the latest innovations and technologies, while making use of nutrient recovery and energy recovery from its processes, while also being energy efficient. Furthermore, the two WWTWs in the North will make allowance for the direct and/or indirect reuse of treated sewage effluent for potable water supply. EWS is currently undertaking a study to assess the feasibility of water reuse and the associated infrastructure requirements. Sanitising informal settlements The Municipality’s Provision of Water and Sanitation to Informal Settlements Project has been instrumental in the delivery of 300 ablution facilities to over 34 informal settlements, serving more than 180 000 people across the city. Furthermore, eThekwini’s roll-out of communal ablution facilities to rural communities illustrates the service delivery successes that can be achieved via partnerships between local and national government, private sector service providers and contractors, and local communities. Taking the lead in prioritising socio-economic development for the informal settlement


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Et h e kw i ni • WAT ER & SANI TATI ON communities, the municipality has adopted labour-intensive construction methods, encouraging the use of local labour and suppliers. Offering both direct and indirect benefits for the surrounding community, the project created 561 temporary jobs as well as training opportunities. Local sources of material were also used in construction. At an estimated cost of R1 billion, the three-year Provision of Water and Sanitation to Informal Settlements Project commenced in September 2015. The roll-out of communal ablution facilities included containerised and modular ablution blocks for both male and female, together with refurbishments to existing ablution block facilities. In addition to the on-site ablution facilities, water and sewer reticulation systems were put in place to tie into eThekwini’s existing network, together with large bulk sewer and water pipeline infrastructure. Refurbishment of existing bulk sewerage pump stations was also undertaken. For those communities that don’t have immediate and adjacent access to

existing sewerage infrastructure, a 45 m³/day package sewage treatment plant was established. The project areas were prioritised by eThekwini and allocated to the main professional team, which also mentored emerging design development consultants to accelerate training and knowledge-sharing in the areas of business development, project management, design and construction supervision. Construction was closely monitored by full-time, on-site environmental site officers and part-time environmental control officers, to ensure compliance with the Environmental Management Plan. Specific emphasis was placed on stream health and rehabilitation of the areas affected by the construction. Future planning and implementation of bulk infrastructure to unlock water and sanitation services to informal communities also formed part of the project, seeking to further satisfy basic water and sanitation needs to informal settlements, while restoring dignity and improving quality of life.

EThekwini: An awardwinning provider of water and sanitation The Municipality has won numerous awards over the years for the delivery of water and sanitation to its people – receiving recognition for an approach that is always striving to explore new technical and social solutions. Among the highlights over the years was the citation eThekwini Water & Sanitation received from the Stockholm International Water Institute in 2014, when the unit was awarded the Stockholm Industry Water Award, which noted: “eThekwini has championed the approach to provide sufficient water to sustain human life. The methods used and results achieved by eThekwini Water and Sanitation serve as a sterling example for the many communities worldwide facing similar challenges.”

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Continues its Top Rankings spree The University of KwaZulu-Natal has done it again; the latest feat being ranked one of the top four Universities in Africa by two independent internationally recognised ranking measurements. Just recently, the University UKZN was named one of the top 100 universities in the Times Higher Education (THE) Young University Rankings 2018. THE is the leading provider of higher education data for the world’s research-led institutions. Ranked number 83, UKZN is the only South African University to have featured on this list. In the first latest ranking by uniRank, UKZN is listed as the number one most popular University in Africa. uniRank aims to provide a non-academic League Table of the top South African Universities based on valid, unbiased and non-influenceable web metrics provided by independent web intelligence sources rather than data submitted by the Universities themselves. Assessment is based upon the university’s web presence and popularity in terms of estimated traffic, trust/authority and quality link popularity. This is especially intended to help international students and academic staff to understand how popular a specific higher education institution is in a foreign country. In the second latest ranking: Universal Ranking by Academic Performance (URAP) for subjects published by the Informatics Institutes, UKZN is listed as having achieved fourth place jointly with the University of Witwatersrand. URAP’s key focus is on academic performance which is measured on six

academic performance indicators. Since URAP is an academic performance-based ranking, publications constitute the basis of the ranking methodology. Both quality and quantity of publications and international research collaboration performance are used as indicators. According to a statement issued by URAP, the ranking lists the top 1 000 universities in the world across 61 fields of study. UKZN and Wits tied in fourth place, being ranked in 21 fields each. However, where UKZN stands apart from Wits is its unique placing in three subjects; namely Environmental Engineering, Chemical Engineering and Mechanical Engineering, where no other South African universities featured. “We are very proud of the scholarly and scientific work of our academics and researchers”, said Normah Zondo, UKZN acting Executive Director, Corporate Relations. “Their contributions underpin the excellent standing of the University of KwaZuluNatal at a global level,” she said.

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Contributing to Africa’s Cities of the Future


KZN is committed to scholarship, innovation and community engagement that makes a real-world impact from a local to continental level. The university is committed to training graduates who meet and exceed industry expectations. During the 2019 graduation ceremonies, UKZN conferred degrees on 9 680 graduands, of whom 62.11% are women, with 276 doctoral candidates. A total of 117 students are to receive their degrees summa cum laude, while 312 will graduate cum laude. These numbers show that UKZN epitomises, celebrates and inspires excellence. UKZN is one of only three universities in Africa rated among the top 500 in the world by the Academic Rankings of World Universities. The recently approved UKZN strategic plan (2017-2021) has prioritised four flagship areas – one of which is to lead research and advance the agenda of nurturing innovation in terms of the ‘African Cities of the Future’ concept. UKZN is committed to advancing diverse research partnerships and boasts relationships with 66 countries as well as well-developed relationships with national government, the province and eThekwini Municipality. Catalysing transformation This rapid rise in African city populations presents a range of socio-economic challenges. It is in this context that UKZN

The University of KwaZulu-Natal (UZKN) is a multi-campus, residential, teaching and research-led university, with a proud and rich heritage of academic excellence spanning over 100 years. It also envisions a great future for Africa. views its relationship with the Ethekwini Municipality as strategic. Urbanisation has the potential to catalyse Africa’s structural transformation, if managed properly. Together with good planning of urbanisation and industrialisation, economic growth and human development can be achieved in a sustainable manner. Challenges to be addressed include infrastructure, unemployment, service delivery, crime, group vulnerability, health issues, environment, and proper urban planning. These provide an opportunity for all disciplines to come together to work in an interdisciplinary, synergistic approach to find solutions unique to Africa. In addition, the African City of the Future will encompass concepts such as smart cities, aerotropolis, autonomous vehicles, urban agriculture, as well as the ocean economy for coastal cities. The proposed research flagship will bring together researchers from across the institution to work closely with all levels of government to find sustainable solutions and pave the way for African cities to be among the most liveable in the world. Approach In order to have the greatest impact on society, research and human capital development need to be aligned with the government frameworks for improving the well-being and livelihoods of our people. UKZN plans to work closely with the KZN Department of Cooperative

Governance and Traditional Affairs, which has the mandate to oversee municipalities within the province, including eThekwini. The university will also work closely with the KZN Premier’s Office, and departments such as Agriculture, Rural Development, Economic Development and Tourism. eThekwini and other highly urbanised municipalities will be valuable partners. We intend that this approach be framed for impact, and will develop clear value chains of research leading to policy, planning and implementation improvements, as well as innovation and entrepreneurship. The transdisciplinary research will be developed and implemented in partnership with government and industry practitioners, and include university staff, students, and collaborators from multiple disciplines. Research support will be targeted to improve the capacity to implement and deliver transdisciplinary work, as well as to support career development to create leaders in African cities research. We will leverage funds through partnership with a few key global institutions, for joint applications to large global funders, and to identify a few additional African cities as case studies. This will be facilitated through a consultative process, followed by seed funding for consortia of academics, for postdocs and PhD students, as well as a few strategic fractional appointments for international colleagues. ethekwini 2019

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Fun in the sun The very name Durban has strong connotations for many South African and international tourists, and for good reason. With an endless array of sites to see and activities to enjoy, a visit to eThekwini ensures there’s something for everyone. uShaka Marine World

Moses Mabhida Stadium

Golden Mile

At the end of Durban’s Golden Mile is the beginning of uShaka Marine World. Spanning over 15 hectares of prime beach front, this world-class entertainment centre is Africa’s largest marine theme park. Incorporating fresh and sea water, lush vegetation, natural materials and the recreation of a wreck of a 1940s cargo ship, uShaka boasts the fifth largest aquarium in the world by volume of water. With a focus on family entertainment, there is plenty to do at uShaka. As well as having fun at Sea World and Wet n’ Wild, visitors can go shopping in over 11 250 m² of retail space.

While boasting a capacity of 85 000 for major sporting and entertainment events, Moses Mabhida Stadium has various other great features, two of which really stand out. The Big Rush Big Swing has been officially named the world’s tallest swing by the Guinness Book of Records since 14 May 2011. Not your average swing, it allows you to take the thrilling leap swinging out into a massive 220 m arc where you soar into the centre of the stadium. The SkyCar gives you the chance to discover Durban from a 106 m high vantage point, with unparalleled 360-degree views of Durban and beyond. Your journey starts with a two-minute SkyCar ride up the stadium arch, before stepping on to the platform and taking in ocean views as far as the eye can see on the one side and the living, breathing city for miles on the other.

Durban’s Golden Mile is the name given to the popular stretch of beach front stretching from South Beach to Suncoast Casino in the north. The Golden Mile is one of the main tourist attractions in the Durban area, and the wide stretch of golden sands serves as an excellent destination for beachgoers, who make their way there to enjoy the sunshine and warm waters of the Indian Ocean. As if the world-renowned Golden Mile did not already provide a taste of paradise on earth, the 6 km stretch of perfect sandy beach front is busy undergoing upgrades as part of a larger R300 million beach front project. The project’s goal is to create a vast, idyllic coastline unlike any other in Africa. This project is itself but a single area of focus in the greater scheme of things – the multiphase, R35 billion Point Waterfront Development initiative.

44 | ethekwini 2019

Et h e k w i ni • TOU R I SM

Durban Tourism’s strategy The strategic focus of Durban Tourism, a business unit of eThekwini Municipality, is to drive tourism and make it a key contributor to the local economy, promoting economic upliftment for all. It is focused on building the Durban brand and making sure the city remains a national and global destination of choice. The new Visitor Marketing Strategy has been implemented to drive key marketing initiatives to stimulate significant growth in domestic and international visitor numbers, targeting various market segments locally and internationally. This, combined with the tourism awards the city regularly wins, ensures Durban remains top of mind as a must-visit holiday destination.

Durban ICC Opened by former president, Nelson Mandela in 1997, the Durban ICC was South Africa’s first International Convention Centre and has played a pioneering role in attracting international events to our shores since its inception. This world-class facility, renowned for its high standards of service excellence, has successfully staged some the world’s most prestigious and complex events. This multi-award-winning Centre has been voted Africa’s Leading Meetings and Conference Centre by the World Travel Awards no fewer than 17 times in 18 years and has been rated amongst the World’s Top 17 convention centres by AIPC. The Durban ICC offers the largest flat floor, column-free multipurpose event space in Africa. Incorporating the Durban ICC Arena and Durban Exhibition Centre, the complex offers 112 000 m² of flexible exhibition and meeting space. The complex is one the biggest single contributors to the eThekwini, KZN and South African conferencing and events space.

KwaMuhle Museum Arts, Crafts & More on the Promenade Visitors and locals on the lookout for traditional Zulu and African arts and crafts need look no further than the Durban Promenade and its numerous stalls. Explore an amazing array of hand-crafted artefacts and curios, and take something home to commemorate Hop aboard a Ricksha Bus for a scenic overview of a range of Durban’s major attractions. There are two Ricksha Bus city tours a day, seven days a week. The tour takes three hours and includes Durban beach front, uShaka, Mitchell Park, Florida Road, Moses Mabhida Stadium and several other popular Durban attractions. It’s certainly among the best ways to get your bearings around the city and gain some insight into the amazing attractions on offer. Make a booking at the Ricksha Bus Kiosk right on the beach front!

On approaching KwaMuhle Museum in the city centre, one is immediately struck by the elegance of the arch-lined veranda and large sturdy copper-covered entrance doors. Once the headquarters of the city’s infamous Native Administration Department and the centre of Durban’s harsh system of labour control, the building has been transformed into a museum. The museum seeks to reflect eThekwini’s urban growth and the history of its residents from a range of perspectives. Visit the KwaMuhle Museum and discover what life was like in and around Durban during and leading up to the apartheid era. Pore over the exhibits, which include photographic prints of township life, and reflect on the contributions of the ordinary people who laid the foundations of eThekwini’s development as one of Africa’s leading cities. kwamuhle-museum

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The Golden Mile is home to Durban’s most loved entertainment destination, with breathtaking views of the warm Indian Ocean stretched out on one side of the promenade and on the other the modern art deco architecture of Suncoast Casino, Hotels and Entertainment.




fter an 24-month redevelopment concluding in December 2018 and at a historic spend of R1.6 billion, Suncoast was reborn and readier than ever to boost tourism to its host city through events, conferences, entertainment and experiences – imprinting Durban on the map as a must-visit destination. Suncoast has been voted as the Best Casino in the Daily News Your Choice Awards for 15 consecutive years, with over 1 800 slot machines and 71 tables. It is also fast becoming known as the leader in Durban’s entertainment scene, with the finest expos and shows, sensational concerts and comedy shows brought to the Globe, Suncoast’s incredible, multipurpose events venue. And there’s always something for the whole family, with a variety of eateries and entertainment. A worldly food offering With over 3 000 seats across the eateries at Suncoast, there’s a delicious food journey just waiting to be undertaken. Boasting taste sensations from the bustling streets of India, to the romantic cafes of Greece, the

nostalgic neighbourhood osteria of Italy and the family tables of Portugal, to the feisty grilles and tequilerias of Mexico, there is an eatery for every occasion, every craving and for the most discerning palate. The Suncoast food court, with its lively atmosphere, is a hive of delicious on-thego meals, quick bites, treats and healthy items from some of the most popular South African fast food outlets. Things to do Take in the atmosphere with a walk around the entertainment complex and along the promenade, stretching the length of the Golden Mile. Feel the sand between your toes, with unrestricted access directly to the beach. If you’re feeling lucky, there’s gaming to be enjoyed in the casino, with the latest in slots and tables games. For the elite gamers, there’s opulent and exclusive gaming in Salon Privé, overlooking the ocean, with 21 gaming tables and 202 slot machines in a private area. For family fun, arcade gaming awaits at The Magic Company, with over 70 games to choose

from, including two simulators. Children will enjoy some water fun and a fresh new play zone with oversized fish sculptures and a water-fountain octopus to delight. Attend an expo or an event at The Globe. The 2 200-seater venue hosts a full line-up of events, like Laugh Out Loud comedy shows, international artists including Russell Peters, and Tops at Spar Wine Show, to name a few. Shop at the trendy urban lifestyle store DNA for brands like Puma, Adidas, Pierre Cardin, Ipanema, Grendha, Butterfly and Lovestar. Or for the little fashionistas, DNA Kid You Not – a new concept store – is unrivalled, stocking top clothing brands and, in the area of play, Lego and soft toys. The Barnyard Theatre at Suncoast is acclaimed for vibrant, uplifting and entertaining live music shows, and for hosting South African bands, comedians and performers. Watch a blockbuster movie at one of the eight big-screen movie theatres at the Suncoast Cinecentre, or indulge in a sanctuary of relaxation and rejuvenation at Suncoast Spa, with its extensive menu of luxurious treatments, including signature massage experiences. There really is something for everyone at Suncoast. Go on and see for yourself why Suncoast is known as Durban’s most loved entertainment destination. ethekwini 2019

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City of Ethekwini 2019  

Durban – 25 years of growth explores the indisputable gains eThekwini Municipality and its partners in the private sector have made over the...

City of Ethekwini 2019  

Durban – 25 years of growth explores the indisputable gains eThekwini Municipality and its partners in the private sector have made over the...

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