2018 Girl Scout Cookie Program Troop Manager Guide

TROOP

Cookie Manual

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Table of Contents

Girl Scout CookiesÂŽ are awesome for all kinds of reasons. They are delicious, and everybody seems to have a favorite flavor. Most important, they are part of a 100-year tradition that helps power girl success.

The Girl Scout Cookie ProgramÂŽ gives girls the opportunity to do and learn amazing things. They build lifelong skills, friendships and confidence.

Thank you for all you do in your community to support the largest girl-led entrepreneurial program in the world.

TABLE OF CONTENTS 2 3 4 5 6 7 8-11 12 13 14 14 15 16 17 18 18 19 20 21 22-23 24 25 26-28 29 30 31 32 33 33 34 35 36 36 37 38 39 41-42 43 44 45

5 Skills for Girls Girl Scout Cookie Activity Pin Financial Literacy Badges Cookie Selling Tips Webinars Resources at Your Fingertips Cookie Calendar Preparing Girls & Their Parents How the Cookie Crumbles Financial Responsibility Troop Payment Information Automated Clearing House (ACH) Cookie Program Financial FAQs Cookie Proceeds Product Program Proceed Standards Passport Bucks 2018 Cookie Rewards Cookie Pro Red Wagon Saturday Meet eBudde Booth Sale Recorder App eBudde Booth Scheduler Digital Cookie Cookies = Camp Cookie Count-n-Go Service Unit Deliveries Cookie Cupboard Cookie Booth Sales Tips Cookie Booth Etiquette Cookie Booth Set-Up 2018 Cookie Volunteer T-Shirt Order Form Bling Your Booth Gift of Caring Troop to Troops 2018 Cookie Outstanding Balance Form ACH Debit Authorization Form 2018 Troop Cookie Manager Evaluation Troop Product Sales Manager Agreement Troop Product Sale Policies & Standards Cookie Booth Etiquette Contract

2018 C ookie Program The Girl Scout Cookie Program® is an awesome starting point for building on these five essential skills that girls can use for a lifetime:

Goal setting—as she sets cookie sale goals and makes a plan to reach them.

Decision-making—as she decides how her team will spend the cookie money.

Money management—as she makes a budget, takes orders and handles customers’ money.

People skills—as she learns to talk and listen to all kinds of people while selling cookies.

Business ethics—as she is honest and responsible every step of the way.

Your time and talents are valuable to girls and to the Girl Scout Cookie Program.

Thank you for helping build a program where girls learn, grow and make a lasting impact on the world.

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The Girl Scout Cookie Activity Pin Celebrating the 5 Skills with girls!

All girls who participate in the Girl Scout Cookie Program are eligible to earn the annual Cookie Activity Pin. When they earn the pin, invite girls to share their accomplishments in each of the 5 Skills. Here’s how girls achieve the 5 Skills through the Girl Scout Cookie Program:

1. Goal Setting The Cookie Activity Pin is available for purchase at your local store or through www.girlscoutshop.com.

The pin is a different color every year.

Set personal learning goals. What do you want to learn this year? What do you want to do better? Share this with at least one other person or your group.

Set personal sales goals for yourself based on your personal and group goals.

Keep a record of your accomplishments each year!

2. Decision Making Develop a basic business plan for your cookie sale.

Work as a team with other Girl Scouts to decide when and where you’ll sell cookies and what you’ll do with the money you earn.

3. Money Management Develop a budget for accomplishing at least one of the goals you set in the Goal Setting step. Use this budget to help determine your sales goals.

Be able to explain how the money earned in the Girl Scout Cookie Program helps you, your group, and your council.

4. People Skills Practice your “elevator speech” for customers about what you are selling, why you are selling it, and why they should purchase it.

Make a list of customers you will approach. Don’t forget people you sold to last year!

5. Business Ethics Discuss how living the Girl Scout Promise and Law applies to what you do in the Girl Scout Cookie Program as a businesswoman.

3

The Girl Scout Cookie Program: 5 Skills for Girls 21

Cookie selling tips.

There are so many ways to reach your goals with the Girl Scout Cookie Program! Here are just a few ways that you can sell Girl Scout Cookies to your family, friends, neighbors and more!

But before you begin, remember to review the cookie safety rules and follow Safety Activity Checkpoints at all times.

1.

DIGITAL COOKIES Girls supercharge their cookie sales by safely tapping the marketing power of the internet.

4.

RED WAGON SATURDAY, DOOR-TO-DOOR SALES & COOKIE WALKABOUT Encourage girls to canvass their communities, leaving no doorbell untouched! Girls should take orders, door-to-door, at the beginning of the Cookie Program with their order cards.

Remember safety first!

Customers use an online order form to submit their orders and pay for them online.

Customers can choose between having the girl deliver, with parents’ permission, or have them shipped. Shipping and handling charges will apply.

2.

TELEPHONE & TEXT SALES Review order cards from previous years and use them to contact these customers again.

Once cookies have been delivered, girls may want to call customers, thank them for their orders and ask if they need additional cookies.

After cookies arrive, participate in Red Wagon Saturday to sell door-to-door with cookies in hand. Load up a wagon on Saturday, March 3 with cookies, make signs, and you are ready for a neighborhood walkabout! This is a great time to deliver to customers, offer additional cookies and earn a patch. See more on page 21.

5.

BOOTH SALES The Cookie Program is all about the girls and girls are what people want to see! Troops can schedule booth sales for your troop through the eBudde Booth Scheduler for a time, date and location convenient for the troop.

Try a Text-a-thon! Older girls may want to text their friends and family to let them know “It’s Cookie Time,” and to collect their orders. (Be sure to get a parent’s permission first).

Check out great text messages in your Cookie Entrepreneur Officer book.

3.

WORKPLACE SALES Girls can contact local business owners or managers to request permission to sell cookies at a workplace.

Girls can either make a quick “sales pitch” at a staff meeting, or sell “office door-to-door” (or cubicle-to-cubicle), depending on the wishes of the business.

Booth scheduling starts on Tuesday, January 23 at www.ebudde.littlebrownie.com, with sneak peak of time, dates and locations starting on Wednesday, January 17.

Troops can also schedule their own cookie booth sale locations, by obtaining the manager’s approval at locations NOT listed in the eBudde Booth Scheduler.

6.

COOKIE LOCATOR This excellent tool allows customers to search online, or by the free smartphone app, for the closest cookie booth sale according to their zip code.

Once employee sales are completed, the business may allow girls to leave an order card in a visible spot.

Leave a note from your troop outlining your goals and plans for the cookie proceeds. (Remember not to list the girls’ last names or phone numbers on the order card or note).

The Cookie Locator pulls cookie booth sale dates, times and locations that have been scheduled through the council’s eBudde Booth Scheduler.

7.

BUNDLING Customers buy more when girls suggest multiple boxes of cookies. Use eTool materials to support the bundling strategy at www.littlebrownie.com.

Girls should establish a date and time to pick up the order card and to deliver the cookies.

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Webinars! Training from home.

For audio on all webinars below: • Option 1: • Option 2:

Use your computer or smart device speakers Join the conference call at 800-582-3014 Passcode: 926464227#

Cookie Program Training: Troop Cookie Manager Webinar – Cookie Program Training **Registration is required prior to webinar.

Thursday, January 4, 2018 6 p.m.

Register at https://attendee.gotowebinar.com/register/4643438099339651329 Meeting ID: 559-714-379 Troop Cookie Manager Webinar – Cookie Program Training **Registration is required prior to webinar.

Sunday, January 7, 2018 3 p.m.

Register at https://attendee.gotowebinar.com/register/751891515175414785 Meeting ID: 140-379-067

Cookie eBudde Training Webinars: Troop Cookie Manager Webinar – Starting Your Sale Thursday, January 11, 2018 6 p.m.

Login in at https://www1.gotomeeting.com/join/725086325

Troop Cookie Manager Webinar – eBudde Booth Scheduler Tuesday, January 16, 2018 6 p.m.

Login in at https://www1.gotomeeting.com/join/969973845

Meeting ID: 725-086-325

Meeting ID: 969-973-845

Troop Cookie Manager Webinar – Digital Cookies Thursday, January 18, 2018 6 p.m.

Login in at https://www1.gotomeeting.com/join/618990493

Meeting ID: 618-990-493

Troop Cookie Manager Webinar – Entering Girl Orders/Rewards/Delivery Tuesday, January 23, 2018 6 p.m.

Login in at https://www1.gotomeeting.com/join/396220205

Meeting ID: 396-220-205

Troop Cookie Manager Webinar – Cookie Delivery Monday, February 12, 2018 6 p.m.

Login in at https://www1.gotomeeting.com/join/602995949

Meeting ID: 602-995-949

Troop Cookie Manager Webinar – Digital Cookies/Allocating Cookies Tuesday, March 6, 2018 6 p.m.

Login in at https://www1.gotomeeting.com/join/248320477

Meeting ID: 248-320-477

Troop Cookie Manager Webinar – Finalizing Your Sale Tuesday, March 20, 2018 6 p.m.

Login in at https://www1.gotomeeting.com/join/506063757

Meeting ID: 506-063-757

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Resources at your fingertips!

Be sure to take advantage of the wealth of resources available online to guide you through a fun and successful Girl Scout Cookie Program.

Be sure to take advantage of the wealth of resources available online to guide you through a fun and successful Girl Scout Cookie Program.

eBudde https://ebudde.LittleBrownie.com (Or visit www.LittleBrownie.com for a link) our Command Center for managing the cookie sale. Order cookies, track girl activity and Y order girl rewards.

VIP eTraining http://VIPeTraining.LittleBrownie.com/Login.aspx (Or visit www.LittleBrownie.com for a link) Get step-by-step Girl Scout Cookie Program training whenever you’d like it!

Council Website http://girlscoutshs.org Visit our site to find procedures, forms, manuals and other helpful information.

Little Brownie Bakers www.LittleBrownie.com ÂŹ (The website of our official Girl Scout Cookie baker) Find girl activities, marketing ideas, cookie facts, program resources and clip art to help girls prepare for the cookie sale.

Little Brownie Bakers YouTube Channel

NEW! Facebook Cookie Swap Group

A place for Girl Scout Cookie volunteers to swap extras cookies, search for needed cookies and to connect with other Girl Scout Cookie volunteers!

www.youtube.com/LittleBrownieBakers Check out our library of inspiring videos featuring real girl stories and selling tips.

Volunteer Blog http://blog.LittleBrownieBakers.com Check out the volunteer blog for exciting girl activities and booth ideas.

Digital Cookie https://digitalcookie.girlscouts.org/

www.facebook.com/groups/ GSHSCookieSwap2018

Girl Scouts can set up their own personalized sales pages, take credit card payments and ship cookies directly to their customers.

Booth Sale Recorder App Download this free app in iPhone App Store or through Google Play.

Record sales in real time at booths, making record-keeping a snap.

Cookie Locator http://CookieLocator.LittleBrownie.com Help friends locate the closest cookie booth with this app.

Girl Scouts of the USA www.GirlScoutCookies.org Locate info on GS Cookie Program and national cookie badges and pins.

Built By Me Cookie Meeting Planner www.builtbyme.littlebrowniebakers.com An online tool to help plan a custom cookie season.

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2018 Cookie Calendar SUNDAY

December 15 Mid-year financial reports due to council.

MONDAY

TUESDAY

WED

JAN. 1

2

3

7 Troop Cookie Manager Program Webinar @ 3 p.m.

8

9

10

14

15

16 eBudde Webinar Booth Scheduler and Q&A @ 6 p.m.

17 eBudde Boo to View

21

22

23 eBudde Webinar Girl Orders, Rewards, Delivery and Q&A @ 6 p.m.

24 ACH Forms

eBudde Booth Scheduler Round 1 Opens @ 6 p.m.

28 Troop Cookie Manager must: • Enter and submit girl orders and intitial rewards in eBudde • Select delivery site and pick up time *Order will not be accepted without

29 eBudde Booth Scheduler Round 3 Closes @ 7:59 a.m.

4 eBudde Booth Scheduler Round 6 Closes @ 8:59 p.m.

5

30

eBudde Booth Scheduler Round 4 Opens @ 8 a.m.

31 eBudde Boo Closes @ 8:59 p

eBudde Booth Opens @ 9 p.m

signed Troop Manager Agreement Policies and Procedures, ACH Form and mid-year financial statement.

eBudde Booth Scheduler Round 7 Opens @ 9 p.m.

11

6 eBudde Booth Scheduler Round 7 Closes @ 12:59 p.m.

7

eBudde Booth Scheduler Round 8 Opens @ 1 p.m.

12 eBudde Booth Scheduler Round 10 Closes @ 12:59 p.m.

13 Troops print Delivery Confirmation in eBudde

14

20 Initial Cookie Orders and Initial Rewards Delivered to Service Units

21 Initial Cookie Rewards Delive

eBudde Booth Scheduler OPEN @ 1 p.m. eBudde Webinar Cookie Delivery and Q&A @ 6 p.m.

18 Troop Cookie Manager disperses 19 Initial Cookie Orders and Initial girl cookie orders and initial rewards Rewards Delivered to Service Units Girls deliver cookies and collect payment

Troop Cookie Manager disperses girl Troop Cookie Manager disperses girl Troop Cookie M cookie orders and initial rewards cookie orders and initial rewards cookie orders a Girls deliver cookies and collect payment

25 National Girl Scout Cookie Week- 26 end

Girls deliver cookies and collect payment

Girls deliver co payment

27

28

Prior to Jan. 6 eBudde Online Ordering System • Service Unit Cookie Manager will grant access to eBudde.

• New TCM’s will receive a confirmation email directly from eBudde with login • Returning TCM’s can use login information from previous year and the new default password is Toff6973 • NOTE: All passwords from previous years have been reset to the default

DNESDAY

THURSDAY

FRIDAY

4 Troop Cookie Manager Program Train-

5 Troop Product Sale Manager Agreements, Product Sale Policies, ACH Forms and Mid-Year Financial Reports due to council.

6 2018 Girl Scout Cookie Program Starts! Girls can take orders.

11 eBudde Webinar Starting Your Sale and Q&A @ 6 p.m.

12

13 Cookie Kick-Off, Memphis 10 a.m. - 1 p.m.

18 Fall Product PGA Reward Booth Selections Due to Council by 10 a.m.

19

20 Cookie Kick-Off, Jackson 10 a.m. - 1 p.m.

Cookie Kick-Off, Tupelo 10 a.m. - 1 p.m.

ing Webinar @ 6 p.m.

oth Scheduler Open

eBudde Webinar Digital Cookies and Q&A @ 6 p.m.

Deadline to Council

oth Scheduler Round 4 p.m.

25 eBudde Booth Scheduler Round 1 26 Girls Submit Initial Cookie Orders 27 eBudde Booth Scheduler Round Closes @ 11:59 a.m.

Girls can continue to sell.

2 Closes @ 9:59 a.m. eBudde Booth Scheduler Round 2 Opens @ 12 p.m.

FEB. 1

Scheduler Round 5 m.

e Orders and Initial ered to Service Units

eBudde Booth Scheduler Round 3 Opens @ 10 a.m.

2 eBudde Booth Scheduler Round 5 Closes @ 11:59 a.m.

3

eBudde Booth Scheduler Round 6 Opens @ 12 p.m.

8 eBudde Booth Scheduler Round 8 Closes @ 11:59 a.m.

9

10 eBudde Booth Scheduler Round 9 Closes @ 8:59 a.m.

eBudde Booth Scheduler Round 9 Opens @ 12 p.m.

15

eBudde Booth Scheduler Round 10 Opens @ 9 a.m.

16 Memphis Area Count-n-Go

17 Memphis Area Count-n-Go Jackson Count-n-Go

Troop Cookie Manager disperses girl cookie orders and initial rewards Troop Cookie Manager disperses girl cookie orders and initial rewards Girls deliver cookies and collect payment Girls deliver cookies and collect payment 22 Initial Cookie Orders and Initial Rewards Delivered to Service Units

Manager disperses girl Troop Cookie Manager disperses girl and initial rewards cookie orders and initial rewards

ookies and collect

SATURDAY

Girls deliver cookies and collect payment

23 National Girl Scout Cookie Weekend COOKIE BOOTHS BEGIN! Do not set up Booth Sales prior to this date.

24 National Girl Scout Cookie Weekend

2018 Cookie Calendar SUNDAY

MONDAY

TUESDAY

WEDN

25 National Girl Scout Cookie Week- 26 end

27

28

4

5 ACH Shortage Information Due to Council - ABSOLUTE DEADLINE

6 eBudde Webinar Digital Cookies, Allocating Cookies and Q&A @ 6 p.m.

7 Troop ACH 1/2 Pay

11

12

13

14

18 Last Day for Cookie Booth Sales

19 Girls Submit Cookie Balance to Troop Cookie Manager

20 eBudde Webinar Finalizing Your Cookie Sale and Q&A @ 6 p.m.

21

27

28 Outstanding Ba Deadline

JUNE

SEPTEMBER

Bling Your Booth Contest Deadline

25

26 Troop ACH Shortage Information Due to Council ABSOLUTE DEADLINE Deadline for Volunteer T-Shirt Orders Bling Your Booth Online Voting Open through April 8, 2018

APRIL

MAY

21 - Volunteer Leadership Summit

5 - Girl Celebration Rewards Start Shipping Mid-May

10

14 - Passport B C.E.L.E.B. Event June 2, 2018 Golf and Games Memphis, TN

NESDAY

THURSDAY

MARCH 1

SATURDAY 3 Red Wagon Satuday

Girls Submit 1/2 of Intital Cookie Order Payment to Troop Cookie Manager 8

yment Deducted

alance Form

FRIDAY 2 COOKIE BOOTH WEEKEND #2

9 COOKIE BOOTH

10

WEEKEND #3

Digitial Cookie “Girl Delivery” Option Ends 15

17

16 COOKIE BOOTH FINAL WEEKEND

22 Troop Cookie Manager Submits 23 Troop Cookie Manager Submits to Service Unit: any Non-Virtual Troop to Troops • Reward orders in eBudde Cookies to the Council • Outstanding Balance Forms along with all documentation • Troop Cookie Manager Evaluation • Volunteer T-Shirt Order Form with payment

24

29 Troop ACH Final Payment Deducted

31

30

Prior to March 22

R

Troop Cookie Manager must: • Track the girl’s cookie totals in eBudde (initial, additional and booth) on the Girl Order tab • Rewards are calculated from each girl’s totals from this page • If a girl’s totals are incorrect, eBudde will not calculate her rewards correctly • Verify all transactions (cupboard and troop transfers) on the Transactions tab in eBudde • Verify and submit troop reward order “BY GIRL” on the Incentives tab in eBudde • Troops locked out of eBudde at midnight • Deposit girl cookie payments into troop account • Complete any Outstanding Balance Forms necessary and attach proper documentation • Complete the Troop Cookie Manager Evaluation • Complete Volunteer T-shirt order form and attach payment

Bucks Expire

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Prepping your girls, and her parents for a great program.

Talk about the Money

It all starts with a goal.

Have girls set their goals! Are they aiming for summer camp?

Travel? The Go Pro Camera? Whatever it is, have them write it down and map out a plan on how they’ll achieve it.

• Receipts, Receipts, Receipts - for ALL transactions, both money and product. Write receipts when parent receive cookies, and when they submit money.

• Keep receipts until program is over in case of a mistake • Give a firm deadline for 1/2 cookie payment and final payment leaving you enough time to deposit the money. ACH 1/2 deduction is on March 7, 2018 and the remaining balance will be deducted on March 29, 2018.

• Explain Outstanding Balance Forms. All unpaid debts should be submitted to the council. Troops should never pay for an Outstanding Balance. Keep records!

Outstanding Balance Forms are due March 28, 2018.

Get Parent Buy In. Hold a short family meeting so girls can tell their families about their goals and ask for assistance.

Explain how the Girl Scout Cookie Program teaches girls the 5 key skills, raises money for the troop and allows the council to provide quality programs, volunteer training and more.

This is a great time for you to review the council’s Product Sale Policies and Procedures, as well as have the parents sign the Permission Form. Girls cannot participate without signed forms.

Material, Dates and Deadlines.

Pass out the Family Cookie Guide, Goal-Getter Cards, a calendar with all the deadlines and your contact information.

Remind Everyone this is for the Girls.

The Girl Scout Cookie Program can keep you busy and it’s easy to lose sight of what’s important. A great way to keep things focused and positive is to put selling cookies in the context of something bigger and more important.

Ask for Help.

The Girl Scout Promise and Girl Scout Law remind girls—and you!—that selling cookies lets girls practice being fair, kind, helpful, respectful and wise. And it helps them make the world a better place. That’s what it’s all about.

If everyone pitches in the smoother the program will go. Ask for volunteers to help count and sort cookies when they arrive, commit to working a cookie booth, or passing out rewards when they come.

Review the Rules

Collect payment upon delivery, not before. Be sure to turn over all funds to you, the Troop Cookie Manager.

Remember that products cannot be returned to the troop or council once signed for.

Parents are financially responsible for all cookies they receive.

Roll Out the Rewards

The 2018 rewards are awesome! Show the parents the rewards and explain: • Reward levels and how they’re cumulative • Per Girl Average (PGA) and what it means • Extra Proceeds Option • C.E.L.E.B. Event • Passport Bucks

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Girl Scout Law

I will do my best to be honest and fair, friendly and helpful, considerate and caring, courageous and strong, and responsible for what I say and do, and to respect myself and others, respect authority, use resources wisely, make the world a better place, and be a sister to every Girl Scout.

How the cookie crumbles...

Ever wonder where the $4 per box of Girl Scout Cookies goes?

Cost to Little Brownie Baker, $1.03 Council Proceeds, $2.17 Troop Proceeds, $0.59

Service Unit Proceeds, $0.04 Recognitions/Awards, $0.11 Uncollectibles, $0.04 Miscellaneous Expenses, $0.02 Fund Development, $0.16

See the council breakdown of the $2 Management/General, $0.11

Girl Program, $0.30

Communication/Marketing, $0.24

Resident Camp, $0.27

Property Management, $0.17

Membership Development, $0.84

Adult Training, $0.08

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Financial Responsibility EXTENUATING CIRCUMSTANCES In case of theft documented by a police report we would expect the loss to be covered by personal insurance. If so, additional time will be allowed to collect from the insurance company. If not covered by insurance and not documented, payment in full is expected by the due date; however, payment arrangements can be made. The Troop Cookie Manager should contact the Service Unit Cookie Manager for further information or assistance.

The Girl Scout Cookie Program is designed to be a positive learning experience for girls and adults, and to be in keeping with their responsibilities under the Girl Scout Law, including “to be honest and fair.” As part of this responsibility, Girl Scout parents/guardians granting permission and volunteers handling funds are accountable for forwarding money from the sale of products to the council and the troop.

Girl Scouts Heart of the South reserves the right to use available alternatives to insure proper collection of funds.

Following contact by council representatives regarding overdue funds, the account will be turned over to a collection agency or the courts for action.

HANDLING A PROBLEM When you become aware of a potential problem in a troop, contact your Service Unit Cookie Manager to document the problem. Circumstances that may require additional time or special arrangements will be handled on a case-by-case basis. These may include serious illness or death in family, fire, theft and auto accidents.

Council, Service Unit and Troops reserve the right to require payment up front for product. See Product Sales Policies and Standards for more information.

TROUBLE COLLECTING If a troop is unable to collect money from a parent, the Troop Cookie Manager should keep a record of all contacts attempting a resolution and contact the Service Unit Cookie Manager. If further assistance becomes necessary, the Troop Cookie Manager must complete an Outstanding Balance Form and attach a signed permission slip, receipts and all documentation of correspondence and amount due.

RECEIPTS Receipts are to be used for all transactions (both product and money). It is imperative that you use the receipt books.

An Outstanding Balance form for each parent with a remaining balance must be submitted to the council by Friday, March 28, 2018.

For troop to troop transfers, you may indicate a receipt number. Please keep it simple (i.e. “to Troop 10819”, or the date of the transaction) and easy to distinguish between each transfer.

Make sure signatures are obtained from both parties when ANY type of exchange occurs, whether it is product or money. If there are discrepancies, the paperwork will verify the transaction in question.

Troop Payment Information Girl Scouts Heart of the South will be receiving troop’s product sale payments via ACH (Automated Clearing House) which will automatically withdraw payments for cookies from troop’s bank account.

It is at the Troop Cookie Manager/Leader’s discretion whether the troop will accept personal checks or not. If they choose to do so, those checks will be deposited into the troop account and the troop will be responsible for collecting on any checks that are returned for insufficient funds, closed account, etc.

Any payment received from the girls’ sales should be deposited into the troop’s account in a frequent and timely manner.

HALF PAYMENT - MARCH 7, 2018 • Letters will go out with Initial Cookie Deliveries stating each troops 1/2 payment balance.

• Troop ACH shortage is due to the council no later than March 5, 2018.

• Troop 1/2 payment will be deducted from the troop’s bank account on March 7, 2018.

• An email will go out as a reminder to troops to look for the bank transaction.

• NO PROCEEDS ARE DEDUCTED FROM 1/2 PAYMENT AMOUNT DUE.

FINAL PAYMENT - MARCH 29, 2018 • Collect all money for cookie orders and booth sales and deposit it into the troop’s bank account.

• Calculate the proceeds amount for number of boxes sold using the PGA tiered troop proceeds scale.

• See eBudde for balance due.

• Troop ACH shortage information is due to the council no later than March 26, 2018.

• Troop final payment will be deducted from troop’s bank account on March 29, 2018.

• An email will go out as a reminder to troops to look for the bank transaction.

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Automated Clearing House (ACH) Process of ACH • Each troop must have an active troop bank account.

• Each troop is required to complete and submit an ACH Debit Authorization form with a voided check attached from the troop account.

• All ACH authorization forms must be submitted to the council by October 20, 2017 for Fall Product and by January 24, 2018 for cookies.

• GSHS will complete one (1) draft for Fall Product and two (2) drafts for Cookies from troop accounts.

• Troops are required to have funds available in their troop account according to the deadlines below:

ACH Examples Cookie – 1/2 Payment Draft Shortage information due to council by March 5, 2018 at 5:00pm. Draft will occur on March 7, 2018.

To determine the 50% of total gross sales of your initial order:

2018 COOKIE PROGRAM March 5, 2018 ACH 1/2 Payment shortage information due to Council March 7, 2018 ACH 1/2 Payment draft from Troop bank account March 26, 2018 ACH Final Payment shortage information due to Council March 29, 2018 ACH Final Payment draft from Troop bank account

• In eBudde, click on the Sales Report Tab • Since your troop will owe 50% of what is owed for the initial ACH draft, it will come out to $2.00 per box • From your Sales Report, look at the total number of boxes of cookies you have for your initial order • In the example above, that is 828 boxes, so the first draft will be $1,656.00 • The first draft is 50% of the Initial Order total sales only and does not include any additional cookie transactions that may occur • Troop proceeds are not deducted from payment at this time.

• If an emergency arises and a troop does not have all of the funds available for the drafts, troop volunteers must contact Customer Care at 800.624.4185 or customercareweb@girlscoutshs.org.

• Information should include the following: • Current account balance for withdrawal • When full balance is anticipated • What caused the shortage of funds • Troops that do not make GSHS aware of account shortages by the deadlines outlined will be responsible for any and all insufficient fund fees associated with the transaction.

• Troops that disregard the first ACH draft will not receive additional cookies from cupboards.

• An email will be sent through eBudde prior to the ACH sweep, informing them of the transaction timeframe.

Please note that transactions can take between 24 to 48 hours to show on the troop account.

• Once the drafts are complete and confirmed by the bank, payments will be uploaded in eBudde and will appear on each troop’s Deposit Tab. Payments will also be recorded on the Sales Report in eBudde.

• Should a troop have an overpayment, the overpayment amount will be electronically deposited in the account provided.

• Service Units will have product sale proceeds electronically deposited into Service Unit bank accounts provided.

Cookie Final Payment Draft Shortage information due to council by March 26, 2018 at 5:00pm. Draft will occur on March 29, 2018.

To determine the final balance due: • In eBudde, click on the Sales Report Tab • In the example above, this troop received an additional 576 boxes from a cupboard after the initial order • Listed on your Sales Report is the Amount You Owe Council ($3,040.20 for the example above) which is the total sales minus the First ACH Draft and troop proceeds.

15

Cookie Program Financial FAQs What if a Parent Outstanding Balance Form is not submitted to the council? An Outstanding Balance Form for each parent with a remaining balance must be submitted to the council with all documentation. If a form is not submitted by March 28, 2018, the troop will be held liable for the balance due.

If product remains at the end of the sale, complete an Outstanding Balance Form on the parent and submit it, along with all documentation to the council.

What if there is a troop with a remaining balance at the end of the sale? If a troop has a remaining balance at the end of the sale, the service unit must complete an Outstanding Balance Form on the Troop Leader/Troop Product Sale Manager and submit it along with all documentation. The Troop Product Sale Manager Agreement should already be on file at the council office.

What if a troop over-ordered product? If you have over-ordered product, notify your Service Unit Product Sale Manager or the council immediately. If you wait until the end of the sale, it is much more difficult to find someone that needs the product and it is most likely too late for anyone to help.

• Encourage your girls to set a higher goal (booth and additional sales, door to door, etc.).

• Set up additional booths to sell the inventory. Troops can even set up booths after the “end date” of the sale (with the permission of the store managers).

• Notify cupboards in your area of your extra product.

• Contact other troops in your area to see if they need extra product or would be willing to swap inventory.

• Go to the GSHS Cookie Swap Facebook page and post a message in case another troop needs that inventory.

What documentation is to be submitted with a Troop Outstanding Balance Form? Service units must submit all receipts for product and money, notes on all attempts to collect, and any other pertinent information for the debt. The signed Troop Product Sale Manager Agreement should already be on file with the council office.

Should a troop pay a parent’s debt to the council? No. Troops should never cover a parent’s debt to the council. If this does happen, then the debt is owed to the troop (not the council) and the troop is responsible for collecting payment from the parent. The council can assist the troop by sending letters to the parent regarding the balance due, but cannot take further action (collection agency, legal action, etc.). The debt is ultimately the responsibility of the troop to collect.

Should a service unit pay a troop’s debt to the council?

No. Service units should never cover a troop’s debt to the council. If this does happen, then the debt is owed to the service unit (not the council) and the service unit is responsible for collecting payment from the troop. The council can assist the service unit by sending letters to the troop regarding the balance due, but cannot take further action (collection agency, legal action, etc.). The debt is ultimately the responsibility of the service unit to collect.

What if a parent does not pick up product? If a parent/girl fails to pick up product in a timely manner, do not wait to notify your Service Unit Product Sale Manager or the council. If you wait until the end of the program, it is much more difficult to find someone that needs the product and it is most likely too late for anyone to help.

• Have other girls in the troop help to sell the product (booth and additional sales, door to door, etc.). Be sure to transfer product to the appropriate girl for her to receive credit.

• Contact other troops in your area to see if they need extra product.

• Go to the GSHS Cookie Swap Facebook, www.facebook.com/groups/GSHSCookieSwap2018 page and post a message in case another troop needs the inventory.

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What if there are extenuating circumstances that cause a debt? Circumstances that may require special arrangements for payment will be handled on a case-bycase basis. These may include serious illness or death in the family, fire, theft and auto accidents. You will be required to provide proof and/or documentation in these instances. In the case of theft documented by a police report, the council would expect the loss to be covered by personal insurance and additional time will be allowed to collect from insurance. If not covered by insurance and not properly documented, payment in full is expected by the due date.

Who do I contact for additional information? Girls and parents should contact the Troop Product Sale Manager.

• The Troop Product Sale Manager should contact the Service Unit Product Sale Manager.

• The Service Unit Product Sale Chair should contact the Council Product Sales Team.

Cookie Proceeds!!

TROOP PROCEEDS

SERVICE UNIT PROCEEDS

How to determine Troop Per Girl Average (PGA): Divide the number of boxes sold by the number of girls selling cookies in your troop.

Example: 1,200 boxes sold ÷ 10 girls selling = 120 PGA

Initial Order Bonus: If the Service Unit has a 5% increase over the 2017 initial order, then they will receive an additional $0.01 per box sold (initial and additional sales) within their Service Unit, provided there is no debt.

Troop proceeds are based on the average number of boxes girls sell in your troop.

Service Units will automatically receive $0.03 per box sold within their SU.

eBudde will automatically calculate your PGA.

TROOP PROCEEDS RATE TABLE:

End of Sale Bonus: If the Service Unit has a 3% increase in total sales over the 2017 ending sale numbers, then they will receive an additional $0.01 per box sold (initial and additional sales) within their Service Unit, provided there is no debt.

OPTION A = WITH REWARDS Daisy, Brownie and Junior troops MUST take this option.

Per Girl Average 1 – 168 boxes 169 - 276 boxes 277 - 384 boxes 385 and above

Proceeds per Case $6.12 $6.60 $7.08 $7.56

Service Units have the potential to receive a total of $0.05 per box sold within their SU if they have no outstanding debts.

$0.03/box

+ $0.01/box

+ $0.01/box

= $0.05 total

OPTION B = EXTRA PROCEEDS OPTION (EPO) These rules apply to the extra proceeds option: Girls within troops choosing the Extra Proceeds Option will only earn patches (presale and additional orders.) For each girl that reaches the 800+ box level, she will then begin accumulating rewards at each level she obtains thereafter.

(SU proceeds) (5% SU Initial Order Increase) + no debt (3% SU Final Overall Sales Increase) + no debt

Orders, payments and paperwork must be submitted on time with no outstanding debts to qualify for additional proceeds.

The troop must be registered with the council as a Cadette, Senior or Ambassador troop.

Service Unit proceeds will be issued via ACH into their SU Bank Account once all sales reconciliation is complete.

The choice made is for the entire troop. GIRLS, not adults, must make the troop’s choice.

The council does not encourage troops to cover a parent’s debt to ensure the proceeds bonus for the Service Unit.

EPO option MUST be marked in eBudde on the settings tab PRIOR to entering girls’ initial orders. No changes will be made after initial order is submitted.

If a troop remits payment for a parent’s outstanding balance, then the troop is responsible for collection of this debt.

Per Girl Average Proceeds per Case 1 – 168 boxes $6.96 169 - 276 boxes $7.44 277 - 384 boxes $7.92 385 and above $8.40

If no Service Unit is established or if there is not a Service Unit bank account, the Service Unit proceeds will be held at the council until a Service Unit and/or bank account has been established and a request submitted to the Product Sale Manager for proceeds. Service Unit proceeds will be forfeited if requirements have not been met prior to next membership year.

Cadette, Senior and Ambassador troops may choose Option A or Option B.

NOTE: Service Unit proceeds will be held until all unregistered girls participating in the Cookie Program are registered for the current year and all service unit financial reports have been submitted to the council.

Girl Scout S’mores & Toffee-Tastic • Sold at $5 per box or $60 per case.

• $.40 per box flat rate troop proceeds regardless of Troop PGA or EPO option.

PGA 17

Per Girl Average (PGA) for rewards and proceeds is based off of girls selling.

Product Program Proceed Standards • Troops/groups should be financed by troop/group money-earning activities and by a share of money earned through council-sponsored product sales.

• Girl Scouts engage in troop budgeting activities that help them to learn money management. The girls are part of the decision-making process in determining troop dues, troop money-earning projects and uses of collective funds. The funds are for Girl Scout activities and are not to be retained by individuals as their property.

• Girl Scouts may not raise money for other organizations. However, girls may contribute a portion of their troop treasury to organizations or projects they consider worthwhile (for example, local or international community service organizations or environmental projects).

• Girls should be encouraged to designate a portion of their troop treasury for the annual membership dues of all troop members. This is a sound and efficient practice that enables girls to meet membership dues and lessens the potential burden to individual members.

• All proceeds earned by girls through product activities must support Girl Scout program experiences for girls (such as camp, troop/group travel and program events; but not scholarships or financial credits toward outside organizations).

Individual gift cards or individual tickets to external establishments would not be within guidance.

•

Example: • Accepted: Tickets for a troop/group trip to the zoo • Not Accepted: Tickets given to an individual girl or her family to the zoo

• Do not reimburse girls for experiences – travel and event rewards should be Girl Scout hosted and funded. If a girl is unable to attend an event sponsored by the troop/group, she is not to be reimbursed for the funding that would have been spent for her experience.

• Proceeds received by a troop/group are non-transferable – Girls who leave the troop or leave Girl Scouting are not entitled to proceeds earned while in the group when they leave. Proceeds do not follow the girls.

• Proceeds may only be allocated to Girl Scout troops/groups for Girl Scout program activities. Cash based accounts may not be kept for or distributed to individual girls. Do not track proceeds for individual girls in any pathway – either by council or troop/group.

Unleash your adventure with Passport Bucks!

Passport Bucks may be used to pay for: • Council Activities & Events • Council Travel Expenses • Summer Camp • In-store Council Shop Purchases • Camp Trading Posts Where will you go? What will you do with your Passport Bucks? Head to summer camp, travel internationally or attend an event in your own backyard? The sky is the limit with Passport Bucks.

Passport Bucks may not be cashed for “real money”; have no value outside of Girl Scouts Heart of the South; are non-transferable; expire on 9/14/18 and must be presented at time of use. Passport Bucks cannot be replaced or re-issued for any reason.

2018 Cookie Program Rewards

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Encourage her to step up today to show everyone how the world’s largest girl-led entrepreneurial program helped her be a barrier breakin’, challenge crushin’, lead takin’ cookie pro!

BY ENTERING THE CONTEST, GIRLS GET A CHANCE TO: Unlock this awesome, limited-edition Cookie Pro 2018 patch

Be featured on our iconic Girl Scout Cookie box

Girl Scouts of the USA

COOKIE PRO 2018

Travel to NYC for an all-expenses-paid Girl Scout Cookie Entrepreneur Experience, where girls will talk business with GSUSA leaders and be recognized as a Top Cookie Pro 2018

HERE’S HOW IT WORKS: Who can participate?

Registered Girl Scout Cookie sellers from participating councils How do girls enter?

By completing their very own Cookie Pro Resume Survey online and submitting it along with a photo

FUN FACT: 200 million Girl Scout Cookie boxes are distributed each year to more than 50 million cookie buyers!

Her cookie pro submission should include things like: Cookie badges she’s earned and skills she’s learned What she’s done or plans to do with her cookie earnings Best selling tips for crushing cookie sale goals like a PRO!

girlscouts.org/cookiepro Entry details and official contest rules will be available September 1, 2017.

Entries accepted January 2, 2018, through April 30, 2018.

One entry per girl from participating councils.

The GIRL SCOUTS® name, mark, and all associated trademarks and logotypes, including the Trefoil Design, are owned by Girl Scouts of the USA.

Pile up cookies in your wagon and sell directly to customers on Red Wagon Saturday!

Who can resist delicious Girl Scout Cookies when a Girl Scout is at their front door with their favorite cookies?!

Door-to-door sales remains one of the most effective ways to sell cookies. In a recent national study, 78% of those customers who were not approached during a cookie sale stated they would have purchased 2-4 boxes if asked.

Red Wagon Saturday was designed to reach those customers and help girls achieve their cookies goals, all while getting outdoors and meeting neighbors.

Earn a Patch!

Girls need grown-ups! Make sure you have an adult with a Girl Scout while going door-to-door.

HERE’S HOW IT WORKS:

Grab a wagon and have her decorate it! Make sure to include a sign or banner with her cookie goal! Next, map out your neighborhood and load up on cookies for a Red Wagon Saturday cookie shop on wheels!

Wear your uniform! People love seeing girls in uniforms, and seeing all the badges and patches they’ve earned.

Neighbor not home? Leave a Cookie Card on their door so they can order from your Digital Cookie page.

Remember, safety first! Girls need a grown-up.

You can do this with your girl or meet up as a troop.

Never give out a girl’s phone number or address. If a customer wants to place an order or has questions provide them with an adult’s contact information.

Take a picture of your girls with their wagons and submit online at www.girlscoutshs.org/redwagon to earn this awesome Red Wagon Saturday patch. Deadline to submit pictures and earn a patch is March 26, 2018.

Map out neighborhoods for your Red Wagon Saturday and check them off as you walk them.

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Meet eBudde!

Meet eBuddeTM—the power tool for cookie volunteers The online eBudde system is the home base for cookie volunteers. It’s where you’ll enter cookie orders, reserve cookie booths, manage pick-ups, place girl rewards orders and more.

eBuddeTM is a cookie volunteer’s best friend. Here’s where you’ll order cookies, track deliveries and more. You will receive eBuddeTM training that will make the season a snap.

eBuddeTM Help Center The eBudde Help Center is a dedicated website that provides direct support to volunteers using eBudde for both digital and traditional sales.

Here are some quick reference facts.

INITIAL ORDER All Users 1. https://ebudde.littlebrownie.com 2. Enter your email address, temporary password: Toff6973. Click LOGIN. 3. Change your password, enter/review contact information, Click SUBMIT. 4. System works through tabs at top of page.

Booth Sale Recorder app With the Booth Sale Recorder app for smartphones, volunteers can enter the number of cookie packages sold at the cookie booth, select which girls will receive credit and send the information directly to their eBudde accounts.

Click each TAB to enter each page.

Contacts Tab

Cookie Locator mobile app The Cookie Locator mobile app is the most delicious app ever! Cookie Customers can use their smartphones to find cookie booths nearby.

1. Review information; edit as necessary.

Setting Tab 1. Enter number of girls selling; goal in packages.

2. Mark Opt-out rewards for additional profits. (if applicable) 3. Enter banking information. (if applicable) 4. Click UPDATE to accept all changes.

Booth Scheduler Volunteers, please keep Booth Scheduler in eBudde up-to-date so customers can find you with the Cookie Locator mobile app.

Girls Tab

Cupboard Keeper mobile app The Cupboard Keeper mobile app helps cookie cupboards digitally track cookie pick-ups.

Volunteers place orders in eBudde, then sign for their cookies at the cupboard and a receipt is sent electronically and recorded in eBudde. Be sure anyone picking up cookies is registered in eBudde.

1. Girls will be uploaded by the council; verify girls’ names, enter goal in packages, enter shirt size 2. Click UPDATE to accept all changes.

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Initial Order Tab

Troop Requests

1. Click each girl’s name; go to bottom of screen, click squares to begin entry.

2. TAB to enter your girls’ total cookies order in packages by variety.

3. Press ENTER (on keyboard) or OK button.

4. Repeat for each girl.

5. BOOTH – Click BOOTH, bottom of screen, click squares to begin entry. TAB to enter in boxes and variety number of cookies for booth sales. ENTER (on keyboard) or OK button.

6. OTHER – Click OTHER, bottom of screen, click squares to begin entry. TAB to enter in boxes and variety number of cookies for booth sales. ENTER (on keyboard) or OK button.

7. Review IMPORTED row quantities. (if applicable) 8. SAVE the page.

9. Review the totals at the bottom, if correct Click SUBMIT order. You cannot change order after it has been submitted. Contact your volunteer manager or the product sales staff to make changes.

10. Print copy for your records.

1.

2.

3.

4.

Click the My Sales button.

Click add a location.

Fill in location site information, date and time range.

Click update. Request will be pending until approved or denied.

REMEMBER: Please keep Booth Scheduler in eBudde up to date with your group’s times and dates. This data powers Cookie Locator and allows customers to find you.

FINAL ORDER Girl Orders Tab 1. Update girl orders to include all additional packages sold and payments made.

2. Click Save to save your information.

Rewards Tab 1.

2.

3.

4.

Click FILL OUT next to Final Reward Order.

Review Girl Orders and Submit. (if applicable) Enter or review total rewards earned.

Click SUBMIT to submit your order.

Reports Tab (optional) 1. Need additional information on delivery sites?

Click Reports Tab and run Delivery Stations report.

Reports Tab (optional) 1. Need additional information on cupboard location and hours?

Delivery Tab 1. Review, and enter delivery information. SUBMIT information.

2. Select time slot if applicable.

3. Print Confirmation Form.

Click Reports Tab and run Cupboards report.

Transactions Tab 1. Enter troop-to-troop transactions. (if applicable) 2. Enter pending order to the cupboards. (if applicable) 3. Click Save to save your information.

Rewards Tab 1.

2.

3.

4.

Click FILL OUT next to Initial Rewards Order.

Review Girl orders and Submit if applicable.

Enter or review total rewards earned.

Click SUBMIT to submit your order.

Deposit Tab 1. All payment information will be entered by the council.

GOC Org. Tab 1. Enter in troop Gift of Caring organization(s) information. (if applicable)

BOOTH SALES Booth Sales Tab

Sales Report Tab

Council Sites

1. Review final package numbers.

2. Review your receipts.

3. Review your Gift of Caring. (if applicable)

1. Click the Council Sales button.

2. Find booth sales you would like to sign up for, click date and time.

3. Click time slot and click submit button.

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Booth Sale Recorder Download this FREE app to your smartphone.

All User Passwords have been set to the temporary password.

1. https://ebudde.littlebrownie.com 2. Enter your email address, temporary password: Toff6973 Click LOGIN 3. Change your password; answer 4 security questions; enter contact information and Click SUBMIT 4. System works through tabs at top of page.

CONTACTS TAB • Review information; edit as necessary SETTINGS TAB • Click on “Edit Settings” • Scroll to the bottom and you will see a section for the Troop Booth Recorder Only Users. This is for any adult who will be assisting at the Booth Site and reporting data on that booth site to eBudde. Troop Leaders and Cookie Chairs should NOT add yourselves to this user type, you already have access to this function. The Troop Booth User can ONLY record booth sites.

BOOTH SALES TAB • Click the dropdown and select Record Sales • Click the booth site that you need to record the sale for • Enter the total packages sold by variety • Uncheck girls that did not participate in the booth sale (optional) • Click Distribute to distribute the boxes evenly among the girls OR manually enter the packages for each girl.

• Click Submit Sale

eBudde The majority of council cookie booths are scheduled online through eBudde Booth Scheduler.

This allows every troop the opportunity to participate in booth sales. It also allows the public the ability to locate the nearest cookie booth by using the Cookie Locator website or app.

COUNCIL SPONSORED LOCATIONS Troop Cookie Managers will be able to view and choose from a list of locations, dates and time slots available for each council-sponsored location.

All “chain store” booth locations currently utilized throughout our council will be available on the site.

Service Unit Cookie Managers will be securing booth site permission within their area. They will provide a list for the council product sale team to upload to the eBudde Booth Scheduler.

There is also a process on the eBudde booth scheduler to input troop non-council sponsored booth locations. A benefit to having this information online is that it works in conjunction with the Cookie Locator.

The Cookie Locator is for customers seeking to purchase Girl Scout Cookies from a booth site. It is available on the council website as well as the Little Brownie website. Customers can input their zip code and view locations, dates and times of booth sales available within a specific mile radius.

The booth scheduler on eBudde helps to streamline the booth scheduling process throughout our council. The booth scheduler reduces confusion and eliminates scheduling conflicts.

It is easy to do, is in real time and it only takes minutes!

Because the booth scheduler works in conjunction with the Cookie Locator, it is VERY important that when you sign up for a booth location, you show up for your assigned time.

Customers who use the Cookie Locator expect to find cookie booths where advertised.

eBudde Booth Scheduler ROUND 1 January 23 @ 6 p.m. – January 25 @ 11:59 a.m.

• Troops can schedule up to 2 time slots / up to 1 time slot per chain store ROUND 2 January 25 @ noon – January 27 @ 9:59 a.m.

• Troops can schedule up to 2 additional time slots / up to 2 slots per chain.

• This gives each troop the potential of 4 total time slots at this point.

ROUND 3 • January 27 @ 10 a.m. – January 29 @ 7:59 a.m.

• Troops can schedule up to 2 additional time slots / up to 3 (cumulative) per chain • This gives each troop the potential of 6 total time slots at this point.

ROUND 4 • January 29 @ 8 a.m. – January 31 @ 8:59 p.m.

• Troops can schedule up to 2 additional time slots / up to 4 (cumulative) per chain • This gives each troop the potential of 8 total time slots at this point.

ROUND 5 • January 31 @ 9 p.m. – February 2 @ 11:59 a.m.

• Troops can schedule up to 2 additional time slots / limitless per chain • This gives each troop the potential of 10 total time slots at this point.

ROUND 6 • February 2 @ noon – February 4 @ 8:59 p.m.

• Troops can schedule up to 2 additional time slots / limitless per chain • This gives each troop the potential of 12 total time slots at this point.

ROUND 7 • February 4 @ 9 p.m. – February 6 @ 12:59 p.m.

• Troops can schedule up to 2 additional time slots / limitless per chain • This gives each troop the potential of 14 total time slots at this point.

ROUND 8 • February 6 @ 1 p.m. – February 8 @ 11:59 a.m.

• Troops can schedule up to 4 additional time slots / limitless per chain • This gives each troop the potential of 18 total time slots at this point.

ROUND 9 • February 8 @ noon – February 10 @ 8:59 a.m.

• Troops can schedule up to 4 additional time slots / limitless per chain • This gives each troop the potential of 22 total time slots at this point.

January 17 at 10 a.m.

Site opens for viewing only

ROUND 10 • February 10 @ 9 a.m. – February 12 @ 12:59 p.m.

• Troops can schedule up to 4 additional time slots / limitless per chain • This gives each troop the potential of 24 total time slots at this point.

OPEN ROUND February 12 @ 1 p.m.

• Troops can schedule as many time slots at as many chains as you want.

Throughout the sale, time slots and locations may come available due to a troop cancellation or a site location granting permission. So, check the eBudde Booth Sale Scheduler regularly for any new availability.

The Cookie Locator will be updated frequently with all booth sale locations to help promote your booth sale.

Please do not schedule booth sales outside of your area until the “open round” of the eBudde Booth Scheduler.

INDEPENDENT BOOTH SALES If you schedule your own cookie booth please enter this into eBudde Booth Scheduler so customers using Cookie Locator can find the closest cookie booth.

Please be courteous to other troops when scheduling booth sales not on the eBudde Booth Scheduler. Avoid scheduling more than two booth sales in a popular location to give other troops the opportunity to schedule a sale there too.

RELEASING A PREVIOUSLY SCHEDULED BOOTH SALE If for any reason you cannot work your scheduled cookie booth, please cancel your scheduled slot on the eBudde Booth Scheduler. If a store manager gives us permission to sell cookies and it is not used, it appears that we don’t appreciate their efforts to support Girl Scouts.

DOUBLE BOOKED BOOTH EBudde Booth Scheduler will not double book a booth slot. In the case that another troop arrives at your scheduled cookie booth, please act responsibly.

Check the eBudde Booth Scheduler. The troop listed online is the ”owner” of that booth slot. Do not involve the store manager in a dispute. They are doing us a service and we do not want to project a negative image.

If you encounter a problem that requires additional assistance contact your Service Unit Cookie Manager first, then the council. Remember, you are a role model for the girls and are in the public eye. Your behavior reflects on the entire Girl Scouting community.

25

How Does a Girl Scout Sign Up? We will email all parents/guardians of eligible Girl Scouts with instructions on how to log into the Digital Cookie Program for the first time. It will then be up to the parent/ guardian to sign up their Girl Scout.

All Girl Scouts are able to sell cookies online in addition to neighborhood and booth sales! With parent approval, girls will have fun using technology to increase their sales, while building the five skills by participating in the Cookie Sale: goal-setting, decision-making, business ethics, money management, and people skills. How cool is that?!

The Digital Cookie Program is a safe, secure way for girls to sell cookies online. This website was created by GSUSA and Little Brownie Bakers, powered by Dell and Visa Checkout to help girls gain 21st Century entrepreneurial skills that they can use beyond the cookie business.

What is the Digital Cookie Program?

• Girls can create a custom website using a template to sell cookies online to their family and friends • Website includes instructions to earn Cookie Business badges • Customers pay with credit card and choose how to receive cookies • Shipped - customer pays for shipping and handling • Girl delivery - Girl Scout delivers with parent approval • Donated - Virtual Troop to Troops military cookie donation • Basic eBudde integration (to simplify the sale for volunteers) • Safety features included throughout the website to protect girls and customer information • Integrating media (videos, audiovisual tips, slide shows, etc.) to entertain and inform girls.

• Interactive tools (calculators, analytics tools, games, etc.) to help girls track their progress.

What Does This Mean for the Troop?

Every sale from the Digital Cookie Program will automatically update eBudde—meaning there’s no extra work for our volunteers.

Registered girls uploaded into eBudde: All registered girls listed in eCouncil will be uploaded.

Please check your girl listing in eBudde for accuracy • Troops cannot edit or delete previously uploaded girls in eBudde.

• If girls are missing and have submitted registrations, contact your Service Unit Cookie Manager or the council.

• If girls listed have moved to another troop or need correction to grade or spelling, email your Service Unit Manager and copy Brittan Davis at brittan.davis@girlscoutshs.org.

• If girls listed are no longer active, they will not affect your troop and will be left in place.

• Troop proceeds are based on the Per Girl Average (PGA) of girls selling, not registered.

Add Girls to eBudde: Troops have the ability to add girls to eBudde, however a GSUSA ID must be used. If the GSUSA ID is unknown, eBudde will create a temporary ID for any girl that does not have one.

• This number links the girl from eBudde to the DOC. • This number will stay with the girl throughout the Cookie Program.

• In order for these girls to participate in the DOC, the council will have to upload them to the DOC site. To do this follow the steps below: • Go to the Reports tab in eBudde.

• Pull the “DOC Added Girl” Report in XLSX. • Enter Parent first and last name, parent email address and girl date of birth to the spreadsheet.

• Save the spreadsheet and email to brittan.davis@girlscoutshs.org.

• Follow up with the council to make sure registrations have been submitted for these girls.

Council uploads girls to the Digital Cookie site: Girls cannot be added into the DOC by a parent or troop.

They must be uploaded by the council.

• All registered girls with an email address on file will be uploaded.

• Parents must register their Girl Scout through the link received in an email from the DOC.

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Volunteer Registration/Login Watch for your registration email* from the Girl Scout Cookie Program (email@email.girlscouts.org) with the subject: Ready.

Set. Register for Digital Cookie.

If you have roles in addition to Troop Leader, you will now be taken to a “role selector” screen. If one of your roles is parent, you should choose “parent” from the dropdown menu.

You will only receive one email, even if you are also a parent.

Be sure to add that email address to your safe senders list so you don’t miss any emails!

If you have additional roles and aren’t taken to this screen OR all of your roles do not show up on the dropdown, please contact at 800.624.4185, or customercareweb@girlscoutshs.org for assistance.

In the email is a button to take you to the Digital Order Card registration site. Simply click that button!

You will then see the Terms and Conditions-Parent which you will need to read and accept in order to continue.

Once you click the link you’ll be on the Digital Order Card 3.0 site. You’ll need to create your password.

Troop Dashboard Once you have registered and successfully been logged in to Digital Order Card, you can access your Troop Dashboard.

You will receive a registration confirmation email. Keep it somewhere handy during cookie season.

The top part of your dashboard will look like this:

Use your new password to log in. Remember to use the same email address where you received your registration email.

It will reflect all online sales for the girls in your troop.

You may also see “Select a role”. If you are the leader of a troop and a parent of a registered Girl Scout you can select your other roles from this dropdown menu to switch to those views. You can use that same selector in other pages to return to your troop dashboard.

The bottom part of your Troop dashboard will look like this:

Watch a quick “Safe Selling for Smart Cookies” safety video.

Note you can’t proceed any further until you have viewed the video.

Read and accept the Terms and Conditions-Volunteer.

You can see all of the girls in your troop and if they have set up a site, sent customer emails or have orders.

27

Digital Cookie continued...

Set up Girl Digital Cookie Page: Once a parent has successfully logged into the DOC, they must accept the Terms and Conditions prior to completing the set-up process.

• Girls 12 and under will be linked with the parent’s email address.

• Parent and girl will setup the site together.

• Girls 13 and older will be required to access DOC through a separate email address than the parent.

• Parent will enter the girl’s email address, and the DOC will send the girl a registration email.

• Girls will then login to the system using the link in the registration email.

• The girl sets up her site and submits to the parent for approval.

• Parent receives an email to approve the girl’s site.

• All marketing emails will be sent through the girl’s account.

Girl Delivery Orders: • An email will go to the parent to approve or deny the “Girl Delivery” order.

• The Parent has 10 days to approve or deny the order.

If the parent has not approved or denied the order within 10 days, the customer will be notified that their secondary delivery option has been selected (donate or cancel.)

• If parent denies the “Girl Delivery” order then the customer will be notified that their secondary delivery option has been selected.

• If parent approves the order, then a transaction for payment is automatically applied to the troop and to the girl on the Girl Order Tab in eBudde.

• No cookies are automatically placed towards the troop or girl in eBudde for DOC Girl Delivery Orders.

• The “Girl Delivery” option will not be available for orders placed after March 9, 2018.

Ordering process: Girls send emails out to customers.

• Customers follow the link (girl URL) in the email to the girl’s online cookie site.

• Customers place orders for cookies, choose delivery method (Ship, Donate, Girl Delivery) and enter payment information.

• If “Girl Delivery” method is chosen, the customer must choose a secondary delivery method (Donate or Cancel).

How do you get cookies for Girl Delivery?

• Girl Delivery orders placed during the Initial Order phase (prior to January 26, 2018): • All approved Girl Delivery orders from the DOC site should be submitted along with her Initial Cookie Order to the troop.

• These cookie orders WILL be included in the girl’s initial order totals and calculate in with her Initial Rewards.

• Girl Delivery orders placed after the Initial Order phase (after January 26, 2018): • The girl will either use her inventory or obtain additional cookies from the troop.

• If the troop provides the girl with additional cookies, then the troop will transfer cookies to the girl in eBudde.

Shipped Orders: • Shipping and handling charges apply to “Shipped” orders placed through the DOC. • Cookies are shipped from the bakery directly to the customer.

• A transaction is automatically entered applying payment (minus shipping and handling) and cookies towards the troop and the girl on the Girl Order Tab in eBudde.

• These cookie orders WILL NOT be included in the girl’s initial order totals, however they will calculate into the Final Rewards at the end of the program.

Donated Orders: • Donated orders are not designated as a specific variety.

• A transaction is automatically entered applying payment and cookies towards the troop and the girl on the Girl Order Tab in eBudde.

• Cookies are placed in the T2T column for virtual cookies to be donated.

• These cookie orders WILL NOT be included in the girl’s initial order totals, however they will calculate into the Final Rewards at the end of the program.

Can the Girls Earn Any Rewards?

Yes! All sales through the Digital Cookie Program will count toward our girl reward lineup.

Missed the email? Request Registration Email or Reset Password Go to www.digitalcookie.girlscouts.org and click the “Forgot password/Need a registration email” link. Enter the email address associated with your Girl Scout’s registration.

You will be sent an email with the subject: “Your request to change your Digital Cookie password” from “Girl Scout Cookie Program” (email@email.girlscouts.org) in about 15 minutes. Check your junk/spam/promotions if you don’t receive it by then and be sure to add email@email. girlscouts.org to your “safe sender” list. Click on the most recent email you received, if you have requested multiples.

Click on the “Reset” link in the email.

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CAMP REGISTRATION OPENS FEBRUARY 1, 2018

Save your spot with a $50 deposit

SAVE $10

WHEN YOU REGISTER IN FEBRUARY

and pay the balance with your Passport Bucks!

cookies = camp The Girl Scout Cookie Program helps fund girls’ summer camp dreams one delicious box at a time! Girls can select Passport Bucks as their rewards to help pay for summer camp.

Summer camp is an AWESOME place for girls to spend their summer! And at our camps they’ll be learning, exploring, and having tons of FUN! We live in a world of screens—smartphone! laptop!

TV! tablet!—and sometimes you just want to get away from it all. We get it. That’s why you can focus your Girl Scout experience on getting outdoors.

SESSION SNEAK PEEK! Kamp with your girl!

Kamp Mamas! (Mini Session w/ Mom) Kamp Kiwani Grades 1st - 3rd Cost: Girl $200/Adult $100 Sidekicks (Mini Session w/ Mom) Kamp Kiwani Grades 4th - 6th Cost: Girl $200/Adult $100 Camp with your girl during Kamp Mamas or Sidekicks! Enjoy allinclusive summer fun, swimming, crafting, canoeing, s’mores and campfire songs right beside your daughter.

Earn Badges!

Nailed It! Kamp Kiwani Grades 6th - 8th Cost: $400 per person Hey, how about adding some horseback riding, rock Calling all makers, creators and doers! wall climbing, and archery to the mix? Round things This camp session lets you hammer it out and build it up while you work out with a ropes course, some whitewater rafting, on your Woodworker Badge. Girls and maybe a two week-long equestrian session, and you’ll find out how much fun it can be to unplug will use their woodworking skills in a service project at Kamp Kiwani! and explore the world around you.

You’ll develop the kind of outdoor skills it’s hard to get anywhere else. Skills like building a campfire, pitching a tent, and canoeing across a lake.

Our all-inclusive overnight camps are designed with Girl Scouts in mind and offer a variety of activities that include aquatics and equestrian programs, archery, culinary and creative arts, high-adventure travel, and a whole lot of campfires, songs and s’mores. Plus, several of our sessions will help her earn badges and Girl Scout awards!

Girl Scout Heart of the South offers two resident camps, Camp Tik-A-Witha in Van Vleet, MS and Kamp Kiwani in Middleton, TN. Both camps are American Camp Association accredited.

Wonders of Water Camp Tik-A-Witha Grades: 2nd - 3rd Cost: $400 per person Splash into an awesome summer while learning how to play and love water. Between swim lessons and aqua exploration girls will learn how to care for one of our most valuable resources, and enjoy water! Camper will earn portions of the Wonders of Water Journey!

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Older Girl Options Ultimate Survivor! 7 day session Kamp Kiwani Grades: 7th - 12th Cost: $450 per person Girls will spend the week learning outdoor skills from knot tying to fire building, and compete in challenges to test their knowledge. Teamwork and determination are two musts to be named the Ultimate Survivors!

Girls can earn portions of the Cadette Primitive Camper Badge, Senior Adventure Camper Badge Ambassador Survival Camper Badge badge!

EXTREME Adventurer 7 day session Camp Tik-A-Witha Grades 7-12th Cost: $450 per person This high adventure, career exploration will help girls develop leadership and collaboration skills!

Highlights of this session are an overnight campout with a signature night time ropes course, and camping under the stars! Girls can earn portions of the Cadette Primitive Camper Badge, Senior Adventure Camper Badge Ambassador Survival Camper Badge badge!

BOOTH SALES

Cookie Count-n-G o

DO NOT BEGIN UNTIL FRIDAY, FEBRUARY 23, 2018.

DO NOT SET UP BOOTH SALES PRIOR TO THIS DATE!

Select Delivery Information in eBudde: • After submitting the Troop Initial Cookie order in eBudde, Troops will be reminded to go to the delivery tab to select their delivery date and time.

• Go to the Delivery tab and choose the Count-N-Go delivery date desired from the drop down menu.

• Then click on the desired timeslot.

• Available slots will be white, unavailable slots will be gray.

• If troops are attempting to sign up for time slots and there are no available spots, please contact customercareweb@girlscoutshs. org, or 800.624.4185 • Troops that have over 200 cases in their initial order will be required to select two or more simultaneous timeslots.

• Click the “Submit my Info” button at the top left. The delivery information will not be saved unless it is submitted.

• Prior to their pick-up date (but after 2/13/18), troops will need to print the delivery confirmation from the delivery tab in eBudde to take with them to delivery. This will recap the order in cases, by variety, delivery date/ time and also tell an estimate of how many vehicles to bring.

Delivery Day Process: 1. The Count-N-Go delivery is for troop initial orders only.

2. Troops will need to arrive promptly at their scheduled time with all vehicles needed for pick-up. Troops will not be allowed to begin pick-up process until all vehicles needed arrive at the site.

3. Once they arrive, they will check in and receive instructions to prep their vehicle (put seats down, open doors, etc.).

4. They will then be directed to a pick-up line.

5. A council escort will follow them through the pick-up process and assist with counting.

6. Cookies will be set up in an “assembly line” style with one or two varieties of cookies at each station. As the cars move through the line, they will receive all of each variety at that station, then they will move forward to the next station.

7. As they go through the line, they will count the cases as they are being loaded by variety into their vehicles.

8. Once all cookies are loaded, they will go to the check-out station to sign their form stating they received their complete order and receive their initial order rewards.

9. There will be a recount station if quantities are questioned. They will need to move out of the line and unload, count and reload their cookies.

Delivery Day Tips: • Girl orders will not be separated into individual vehicles.

• Have all vehicles cleaned out with minimal passengers.

• Delivery agents will be loading the cookies. You do not need extra people to do this.

• Pay close attention during the loading process. The loaders load fast. Be aware of what is being loaded into your vehicle and make sure you get an accurate count before moving to the next station.

• For orders requiring multiple vehicles: • Have all vehicles needed for pick up arrive together.

• Bring an extra person to be the designated “counter” so they do not have to get in and out of the vehicle as they are moving forward in the line.

• The first vehicle will be filled to capacity before loading any subsequent vehicles.

Times are subject to change depending on demand.

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GREATER MEMPHIS AREA • Friday, February 16 - Saturday, February 17 Pick-up location: Armstrong Relocation 3927 Winchester Rd., Memphis, TN 38118

JACKSON AREA • Saturday, February 18 Pick-up location: Averitt Express 2093 Express Drive, Jackson, TN

Service Unit Cookie Deliveries PRODUCT DELIVERY

• Your Service Unit Cookie Manager will contact you to pick up the troop/girls’ cookie orders (Feb. 20-23) and rewards (May).

• Bring a copy of your troop order when picking up product.

• Count and recount the items before signing for them.

• When dispersing items to girls, have each parent count and sign for their orders.

Too many cookies?

If you have over-ordered product, do not wait to notify your Service Unit Product Sale Manager or the council. If you wait until the end of the sale, it is much more difficult to find someone that needs the product and it is most likely too late for anyone to help. Below are some opportunities to help clear up your remaining inventory as the end of the sale approaches.

• NEW! A place for Girl Scout Cookie volunteers to swap extras cookies, search for needed cookies and to connect with other Girl Scout Cookie volunteers! www.facebook.com/groups/GSHSCookieSwap2018 • Encourage your girls to set a higher goal (booth and additional sales, door to door, etc.).

• Set up additional booths to sell the inventory. Troops can even set up booths after the “end date” of the sale (with the permission of the store managers).

• Notify cupboards in your area of your extra product.

• Contact other troops in your area to see if they need extra product or would be willing to swap inventory.

As with other cookie transfers between troops, proper documentation is required (i.e. signed receipts and eBudde entry by the troop transferring cookies out.)

How Many Cookies Will Fit Into My Car?

Need to know how many cases of Girl Scout Cookies you can cram in your car?

If your car is empty (backseat and trunk included) except for the driver and is tightly packed with cases of Girl Scout Cookies, it should hold the following: Compact or 3-Door Hatchback/Small Wagon Mid-size Sedan 8 Passenger Mini Van or SUV Full-size Station Wagon Pick Up Truck Full-size Van with Seats Full-size Van without Seats

23 Cases 25-30 Cases 35 Cases 60 Cases 75 Cases 100 Cases 150 Cases 200 Cases

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Get more cookies at a Cookie Cupboard Additional cases of cookies for booth sales will be available through council approved Cookie Cupboards throughout our service area.

Cases from the cupboards can be comprised of mixed varieties equaling 12 boxes. Please be specific regarding boxes or cases when placing orders with the cupboards.

Cookies may be picked up at cupboards beginning Thursday, February 22, 2018 through Sunday, March 18, 2017.

BOXES/CASES OF COOKIES CANNOT BE RETURNED AT ANY POINT OF THE SALE. • A troop representative will sign a QB Receipt accepting the financial responsibility for cookies picked up from cupboards. Remit a copy of each QB Receipt with your final paperwork.

Cookie cupboard pick-ups will be added to the troop’s total on eBudde and payment in full will be expected for all cookies picked up along with the troop final paperwork.

Cookies sold during booth sales should be counted toward girl rewards at the troop leader or cookie manager’s discretion and reflected on the Girl Order tab in eBudde and the Troop Rewards Order submitted at the end of the sale.

Each cupboard sets its own hours of operation. A list of cupboard locations, contact information, hours of operation, as well as the assigned cupboard location number will be provided at your service unit delivery.

Please, remember, that just like you, our Cookie Cupboard Managers are volunteers. Their time and private lives are just as valuable as yours. Be respectful of their hours of operations and strictly adhere to them.

To insure availability of cookies at your cookie cupboard, please place your cupboard orders in advance. If you do not place your order by the requested dates below, we cannot guarantee the availability of all cookie varieties.

PLACE CUPBOARD ORDERS ON EBUDDE You can now use eBudde to place cupboard orders for pick-up at your local cupboard. This process will help stock each cupboard with the varieties of cookies needed without overstocking.

Use the Transactions tab on eBudde to enter your order at a specific cupboard (using the assigned cupboard location’s number). That order will then show as “pending” on the troop and cupboard Transactions tab.

Placing your order on eBudde, DOES NOT automatically notify the Cupboard Manager of a pending order.

Once the order has been picked-up, that cupboard manager will verify the number of cookies picked up and remove the “pending” status from the order. This will then lock the transaction.

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When to Place Your Order:

Booth Sale Dates: Friday, February 23 – Sunday, February 25, 2018 Place Order By: Monday, February 19, 2018 Booth Sale Dates: Friday, March 2 - Sunday, March 4, 2018 Place Order By: Monday, February 26, 2018 Booth Sale Dates: Friday, March 9 – Sunday, March 11, 2018 Place Order By: Monday, March 5, 2018 Booth Sale Dates: Friday, March 16 – Sunday, March 18, 2018 Place Order By: Monday, March 12, 2018

ORDER AND PICK UP YOUR COOKIES FROM THE SAME LOCATION Please do not call your order in to one cupboard location and pick up from a different cupboard.

Each cupboard is stocked individually, based on the orders placed for that week.

Please do not place your order with multiple cupboard locations. This hinders our ability to properly manage cupboard inventory and causes over-ordering. REMEMBER: Once cookies are delivered to cupboards, they become the financial responsibility of the council and cannot be returned to Little Brownie Bakers.

Cookie Booth Sales Tips Order wisely! Order only the number of cases you know your troop can sell. Additional cases can be picked up at designated cupboard locations which often have weekend hours. Once your troop picks up cookies, they cannot be returned or exchanged with the council or cupboard.

Decorate! Be creative and colorful! Make an attractive table display. Use balloons, streamers, posters and the cookies themselves! Remember to promote your troop goals and community projects.

Set up your table with plenty of cookies. A full table attracts more customers than a sparsely filled one.

An adult registered with your troop should be on call during the booth sale to pick up cookies and restock the booth as needed.

Give samples. If some varieties are not selling, open a package (which your troop must purchase), break them into bite-size pieces, and let customers take a sample. Samples will spark interest among customers and increase your sales.

Bundle up popular cookies. To encourage multi-box purchases, suggest that girls bundle boxes and attach recipes using the cookies or offer handmade cards such as “Happy Birthday” or “Thank You.” Encourage Troop to Troops and Gift of Caring purchases.

Make signs promoting your Gift of Caring recipient and display the Troop to Troops poster provided.

Dress in uniform! It is amazing what effect this has on your supporting public.

Advertise your booth sale by creating signs! Put signs on a vehicle and park in a visible spot! Customers will see the signs and know where to get cookies. People might even make a special trip to get them because they saw your sign.

Bring along your troop goal poster and pictures of activities in which you have participated.

Practice, practice, practice! This is the time for girls to tell their story. Have girls develop a script of what to say and have them practice with each other and parents telling what the troop’s goal is and what activities they plan to spend their earnings on.

Location! Location! Location! After girls set a Troop Booth Sale Goal, begin looking for sites. Get out early to locate the best sites for your sales.

Possible locations outside of council organized locations include: sporting events, car washes, concerts and plays, quick oil change shops, churches, universities and colleges, drug stores, parks and playgrounds, and hardware stores.

Cookie Booth Etiquette Review the Cookie Booth Etiquette Contract on page 47 with your girls and parents, and have them sign.

Remember, we are all Girl Scouts. Always smile and be courteous even if people do not purchase cookies. Practice the Girl Scout Promise and Law! We appreciate the enthusiasm of our Girl Scouts however do not allow them to bombard the customers. Stay clear of doorways, walkways and vehicles.

As you arrive at your booth location, identify yourself to the store manager and let them know how long you will be there.

Remember to thank them for their support of Girl Scouting in the community. Encourage your girls to write a “thank you” note.

At the end of your booth time, pack up all empty cookie cases and take them with you. Girl Scouts always leave a place cleaner than they found it.

Selling Girl Scout Cookies at a booth sale is a privilege granted to us by local merchants. If this privilege is abused, even unintentionally, it could cause all Girl Scouts to lose the opportunity for additional sales at these places of business.

Girls need to be careful and considerate of the merchant’s property and customers. If there are any complaints, you may be asked to leave by the management.

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Cookie Booth Set-Up The Cookie Program is all about the girls and girls are what people want to see! It’s very important that the girls stay active and out front. They should ask every person to help their troop by buying cookies. Leaders and parents work best behind the table making change and directing.

Troops should participate in booth sales as a supplement to, and not a replacement for, individual girl sales. Girls learn many skills by taking individual customer orders. Booth sales provide additional learning opportunities, like planning and working together as a team. Booth sales may be held with any number of boxes or cases and these cookies count toward girls’ rewards, too!

Troops may schedule booth sales anywhere in the GSHS jurisdiction. You are not limited to the area covered by your Service Unit, but try to stay within your local community.

Please do not schedule booth sales outside of your area until the “open round” of the eBudde Booth Scheduler. This gives troops a chance to obtain booth slots within their own area. Girls should have a presence in their own community and people enjoy supporting their local troops.

Booth sales should take place only within the 59 counties served by Girl Scouts Heart of the South. Do not plan booth sales in counties served by other councils. $4 Cookies: Savannah Smiles, Trefoils, Do-Si-Dos, Samoas, Tagalongs, Thin Mints $5 Cookie: Girl Scout S’mores and Toffee-tastic Discounting or raising prices is strictly forbidden.

This is a learning experience for the girls - let them sell the cookies and accept the money and make change with your assistance.

Adults are not allowed to work a booth without girls. Girls must remain at the booth at all times with adults present (ratio of adults per Safety Activity Checkpoints.)

The adult-to-girl ratios are two non-related adults (at least one of whom is female) to every: Plus one adult to each additional:

• 12 Girl Scout Daisies

• 6 Girl Scout Daisies

• 20 Girl Scout Brownies

• 8 Girl Scout Brownies

• 25 Girl Scout Juniors

• 10 Girl Scout Juniors

• 25 Girl Scout Cadettes

• 12 Girl Scout Cadettes

• 30 Girl Scout Seniors

• 15 Girl Scout Seniors

• 30 Girl Scout Ambassadors

• 15 Girl Scout Ambassadors Daisy Girl Scouts must always have an adult buddy when selling. They do not hold onto money. All money is held by their adult buddy.

Do not keep money visible. An adult should keep large bills concealed.

Girls should never give out their names, addresses or telephone numbers to customers.

The adult Troop Cookie Manager’s telephone number can be provided.

Enjoy your booth sale and keep in mind that safety is our number one priority. Always follow Safety Activity Checkpoints and adult-to-girl ratios.

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BOOTH SALE CHECK LIST LJLJ Cookies LJLJ Filled in Goal Poster LJLJ Signed Permission Slip for each girl LJLJ Health History Card for each girl and adult LJLJ Paper and pens LJLJ Troop to Troops/Gift of Caring Signs LJLJ Smiles and positive attitudes LJLJ Troop to Troops Box Wrap LJLJ Table and tablecloth LJLJ Trash Bags (for trash) LJLJ Money pouch with $25 – $50 change LJLJ Folding Chair (for adult) LJLJ Masking Tape LJLJ Print out of Booth Locations from eBudde LJLJ First Aid Kit LJLJ Thank You note for store manager LJLJ Recycled plastic grocery bags for customers LJLJ Refreshments for girls and volunteers LJLJ Calculators LJLJ Bling Your Booth Decorations

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Bling Your Booth Banish the boring! If you want to attract lots and lots of customers, it’s time to “bling” your cookie booth. Anything fun, bright, colorful, energetic and creative will bring customers running. Just be sure to follow the guidelines set by your booth sponsor.

Here’s how to bling your booth: • Pick an original cookie booth theme, like tropical, girl power, or glitz and glam—it’s up to you.

• Create fun posters with your cookie goals, lots of awesome pictures and maybe add balloons!

• Have fun with it! Add anything that makes your booth stand out from the crowd.

Send pictures, along with service unit, troop number and contact information to: dessie.woods@girlscoutshs.org Bling Your Booth submission deadline: March 19, 2018.

Bling Your Booth will be on the council’s Facebook page from March 26 - April 8 so make sure to share with your family and friends and ask for their “Like” on your entry.

Top three blinged Cookie booths win: • 1st Place - $60 council shop gift certificate • 2nd Place - $40 council shop gift certificate • 3rd Place - $20 council shop gift certificate

Gift of Caring Troops have an opportunity to show their appreciation to their hometown heroes and support those in need.

Troops choose an organization they want to benefit and give customers the opportunity to purchase cookies as a donation.

Gift of Caring cookies are not considered virtual cookies. Unlike the Troop to Troops program, troops do take possession of these Gift of Caring cookies, however girls do not.

Near the completion of the sale, determine the total number of GOC cookies needed.

Make sure you have enough “extra” cookies left in stock to cover the amount of cookies donated. If needed, visit a local cupboard to obtain more cookies to fulfill your Gift of Caring needs.

For various reasons, some customers do not want to buy cookies for themselves. With Gift of Caring, they have the chance to give to others while supporting Girl Scouts at the same time.

To participate in the Gift of Caring program, guide girls through these three easy steps: • Choose the group to receive donated cookies.

Hometown heroes like firefighters or a homeless shelter or food bank.

• Communicate to customers that they can buy cookies that girls will donate to this group. Attach a card or flyer to girls’ order cards notifying customers of the program and the recipient chosen. Girls can create colorful signs and a cookie booth drop box where customers can place their donations at booth sales.

• Deliver the cookies at the end of Cookie Season.

GIFT OF CARING EBUDDE INSTRUCTIONS DO NOT ENTER THE GOC ORDERS IN THE “T2T” COLUMN ON EBUDDE. At the end of the sale, the Gift of Caring boxes should be placed under the GOC column in eBudde.

Your troop could show up on the girlscoutshs.org website, The Promise Magazine or council emails! Please include Troop #, Service Unit and Gift of Caring Recipient’s name and email to news@girlscoutshs.org

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Troop to Troops The Troop to Troops (T2T) program provides a perfect opportunity to send cookies to our military men and women who are protecting our freedom. Cookies are sent to our brothers, sisters, mothers, fathers, sons and daughters who are putting their lives on hold to protect the freedoms dear to us all. This is a great way to grow your cookie sales and support our military troops!

Promote the program with girls, parents and other volunteers. Help the girls develop a plan of action to make Troop to Troops part of their selling strategy.

TROOP TO TROOPS BOXES ORDERED VIRTUALLY: Only virtual cookies sold through the Troop to Troops program are to be placed in the T2T column on eBudde.

Girls / troops will not receive virtual cookies in hand. It’s easy… take orders, collect the money and pay for them at the end of the sale, retaining your troop proceeds.

Troop’s Stock – Troops can use extra stock to fill their Troop to Troops cookie orders but they must be taken to one of the council service centers. Do not place these cookies in the T2T column on eBudde. They will be placed under the Gift of Caring (GOC) column in eBudde.

Near the completion of the sale, determine the total number of “nonvirtual” T2T cookies needed. Make sure you have enough “extra” cookies left in stock to cover the amount of cookies donated. If needed, visit a local cupboard to obtain more cookies to fulfill your “Troop to Troops” needs.

For these cookies to be included with the “Troop to Troops” program, they must be delivered to the council service centers

by March 23, 2018. Be sure to receive a receipt for your donation.

TROOP TO TROOPS BOXES SOLD THROUGH ADDITIONAL ORDERS AND BOOTH SALES: Girls can still sell cookies for the Troop to Troops program after the initial order. At booth sales, display your poster and ask customers if they would like to purchase boxes for our military troops.

Troop to Troops packages sold through additional orders and at booth sales can be handled as “virtual cookies” or come from your troop’s stock.

Virtual cookies – For cookies to be considered virtual, they must be placed on eBudde in the T2T column. Troops will be financially responsible for these cookies, but will not take possession of them.

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TROOP TO TROOPS EBUDDE INSTRUCTIONS Only virtual cookies (cookies that you collected for but you will not receive in your hands) should be entered in the T2T column on eBudde.

Any boxes placed in the T2T column will add to the amount owed to the council.

Virtual Troop to Troops cookies can be added to eBudde at any time during the sale.

If your troop chooses to return cookies to the council service centers for delivery overseas, those cookies are listed under the GOC column. *ONLY VIRTUAL TROOP TO TROOPS COOKIES WILL COUNT TOWARDS TROOP TO TROOPS REWARDS QUALIFICATIONS.

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SERVICE UNIT CONTACT Service Unit Cookie Manager

Email Address Home Phone

Work Phone

Cell Phone

Questions? Need Help?

800.624.4185 customercareweb@girlscoutshs.org

LITTLE BROWNIE BAKERS EBUDDE SYSTEM http://ebudde.littlebrownie.com

Login: your email address

Default Password: Toff6973 ALL passwords have been set to the default.

Downloadable Manuals available at www.girlscoutshs.org/cookievolunteer

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The GIRL SCOUTS name and mark, and all associated trademarks and logotypes, including GIRL SCOUT COOKIES , THIN MINTS , TREFOILS , ® ® GIRL SCOUT COOKIE SALE , GIRL SCOUT COOKIE PROGRAM , GIRL SCOUT S’MORES™ and the Trefoil Design, are owned by Girl Scouts of the USA. Little Brownie Bakers is an official GSUSA licensee. SAMOAS, TAGALONGS, DO-SI-DOS and SAVANNAH SMILES are registered trademarks of Kellogg NA Co. TOFFEE-TASTIC is a trademark of Kellogg NA Co. Copyright ®, TM, © 2016-2017 Kellogg NA Co.