American Liquid Waste - February 2024

Page 1

2004-2024

AMERICAN LIQUID WASTE 20

FEBRUARY 2024

AMERICAN

MAGAZINE

LIQUID WASTE MAGAZINE

INSIDE 4 Biggest Topics In the Liquid Waste Industry 2024 p. 20 Gear Box: Embracing Winter: Optimizing Operational Hours for Your Onsite Business p. 24 In The News p. 30 Navigating Environmental Regulations in Septic and Sewer Operations p. 34


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FEBRUARY 2024 | VOLUME 20 | ISSUE 2

CONTENTS

F E AT U R E S 8

Urapeein - Rare Business Leadership in Rough Market!

20 4 Biggest Topics In the Liquid Waste Industry 2024 24 The GEAR BOX: Embracing Winter: Optimizing Operational Hours for Your Onsite Business 30 In The News 34 Navigating Environmental Regulations in Septic and Sewer Operations 44 ALW Classifieds 46 Index of Advertisers CEO & PUBLISHER Gideon W. Smith

CREATIVE DIRECTOR Melissa Kennelly

SENIOR EDITOR Katherine Nolan

EDITORIAL MANAGER Heidi Karpinich

ADVERTISING Tracy Rodean

CIRCULATION Noah Aiden

Phoenix Global Media Inc. P.O. Box 235, Stockton New Jersey 08559 866-418-4400 phone 973-532-0319 fax sales@americanliquidwaste.com

SUBSCRIPTIONS $15.00 per year, or by eligible request.

American Liquid Waste Magazine is published by Phoenix Global Media Inc. Copyright 2024 by Phoenix Global Media Inc. All rights reserved.

POSTMASTER: Please send changes to American Liquid Waste Magazine P.O. Box 235, Stockton New Jersey 08559

Opinions expressed in editorial submissions contributed to American Liquid Waste Magazine are those of the individual authors exclusively and do not necessarily reflect the opinions of American Liquid Waste Magazine, its staff, its advertisers, or its readership. American Liquid Waste Magazine assumes no liability or responsibility toward independently contributed editorial submissions or any typographical errors, mistakes, misprints, or missing information within advertising copy.

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INDEX

SPOTLIGHT

URAPEEIN Rare Business Leadership in Rough Market!

Urapeein operates on the high plains adjacent to the northern Rockies. Its leader, Conor Vogele, was barely beyond high school age at the time his unique entrepreneurial adventure began. He had just bought his portable restroom rental service business when we discovered it back in 2018. The town of Billings MT and the surrounding rural

V

ogele has worked relentlessly to build the business, and his parents, Kris and Beth,

have provided a strong support team to help him succeed in his entrepreneurial endeavor. He has already doubled the client base he obtained from the original owners who had launched the company in 2012 and then sold him the startup. Since acquiring the business, Connor Vogele and his family team have done an extraordinary job of developing the company’s assets from very

area has been the environment in which

limited resources. We’re excited to look in on this

the youth has been growing his business

amazing Montana youth and see how his business

and strategically planning its future

has progressed over the past 5 years of his great

over these past 5 years.

8 A ME RIC AN L IQUID WA S T E F E B R UA R Y 2024

organization’s story.

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JUST FIVE YEARS LATER AT URAPEEIN Conor Vogele’s family had just acquired an events services business in 2017. Connor, in his early twenties at that time, liked the portable restroom business and was eager to own his own company. So, the youth invested his entire life savings to acquire Urapeein. His parents, Kris and Beth, recognized their son's potential and decided to help him, and he bought the business in 2018.

The company’s 150 event customers had already grown to a base of around 200 within a year. At an amazing 70% growth rate across the company’s service lines... To say Kris and Beth were right to bet on their son is a colossal understatement. In just the first year that Connor took over the company, he more than doubled its customer base. When the Vogeles bought the company, it had approximately 78 toilets. When we talked with them in late 2018, the inventory had already grown to 140 toilet units. The company’s 150 event customers had already grown to a base of around 200 within a year. At an amazing 70% growth rate across the company’s service lines, the team looked to increase that rate even more by adding employees over the coming years. In 2018, Urapeein had four trucks and Connor looked forward to buying a brand-new truck as a major goal. continued on page 10

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SPOTLIGHT

INDEX

form of a shift in their average customer profile from private and public events to more industrial sites and large commercial construction projects. Kris identifies Urapeein’s staple business today as residential construction and some events. A lot of the services the company provides for events are nonprofit donations of rental toilet units. It’s a way that the business contributes to the community. Currently, Connor is looking to add one or two more drivers this April for the summer months. Urapeein now has 5 employees, including Connor, Kris, Beth, and 2 route service employees, and they will have 6 in the summer with the new field employee they will

At that time, the company owned 2013 and older

Connor Vogele’s team has supplied

models. The company had construction of its new

portable toilet rentals for major public

shop underway at that time and was utilizing an additional storage space for housing vehicles and its

events, such as the Relay for Life,

exterior for double-duty as a billboard to advertise

one involving the U.S. Air Force Academy

the rental service. Recently talking with Kris for this 2024 update,

and other universities, and various

he says the company “has grown quite a bit” in the

other events.

past five years. As a result, Connor just purchased a dazzling new $160,000 Mack portable toilet truck. He reminds us that when Connor started out with Urapeein, he had 65 toilets. Today, he has around 340 porta pot units out and in the summers he has around 500 out! The company has also acquired a luxury trailer with 3 stalls, over 60 new handwashing stations, and several new portable toilet trucks. AGILE MANAGEMENT ENSURES SUCCESS DESPITE ADVERSITY

hire. Connor explained the special need for additional workers this year too. I am excited to add a couple more staff this Spring and add wild fire support (for the US Forest Service and US Dept of Natural Resources) to our book of business this summer. The company has added a total of 3 trucks in the past 5 years! That includes one new truck and two 2013 models that they’ve rebuilt with new engines,

Looking at the COVID period, Kris explains that things

transmissions, and pumps. Kris noted that they like

were a little different but that business didn’t really

the 2013 models because there are ample parts

slow down much. Instead, the change was in the

available.

continued on page 12

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INDEX

SPOTLIGHT

Connor Vogele’s team has supplied portable toilet rentals for major public events, such as the Relay for Life, one involving the U.S. Air Force Academy and other universities, and various other events. The company also supplies construction projects and private events, and it services RVs and septic filters.

Future expansion plans may include home septic pumping services and even plumbing services, perhaps by 2028 or later. BIG PLANS IN BIG SKY COUNTRY The business has had strong success with an impressive online marketing program and has relied on digital vs. print media. But, by all accounts, Connor's exceptional talents and drive are the company’s greatest assets. Urapeein provides 24-hour phone assistance, which Beth notes is a convenience for customers that sets the company apart in the local south-central Montana market. The Urapeein company currently offers portable toilet rental service, luxury toilet trailer rental, RV tank pumping, and septic filter changes. Future expansion plans may include home septic pumping services and even plumbing services, perhaps by 2028 or later. The strong focus of the enterprise in 2024 remains, as in 2018, on growing the portable toilet rental business channel. Except for administrative help from his parents, continued on page 14

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MAKING A POSITIVE IMPACT ON COMMUNITIES AND ENVIRONMENTS AROUND THE WORLD

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SPOTLIGHT

INDEX

Further, this type of service is much more expensive to provide during rough winter periods. In the high country of central Montana, winter temperatures are frequently below freezing. That means the trucks are freezing, which makes it much harder to meet service commitments. But, over the past five years, Connor Vogele has proven to be a force of nature in his own right, evidently impervious to climate challenges when Connor alone was his entire staff when we met the

it comes to fulfilling his service commitments. For

Vogeles in 2018. As Kris and Beth pointed out then,

example, although this winter (2023-2024) has, so

he consistently put out maximum productivity. By all accounts, that’s why the business has grown at such a strong rate. His mechanical skills, stamina,

...in the past couple of weeks

and special abilities to do the difficult work through

before our interview, temperatures

the extreme Montana winter weather have enabled him to build a thriving company and set high growth goals for its future. The company has modified its business model to include a couple of remote providers as contractors to service distant areas on behalf of Urapeein. We took them 15 toilets, and we service our customers through them. In the summer, they have a heavy

have reached -20 in the area. But, Connor Vogele and the Urapeein team specialize in that kind of endurance contest with nature.

event presence in their areas. So, we provide them with the units they need for rentals and they service them for us. It helps the smaller companies and

far, been comparatively mild overall, in the past

gives us a longer reach.

couple of weeks before our interview, temperatures

URAPEEIN IN MONTANA WINTERS

have reached -20 in the area. But, Connor Vogele

To sustain normal functioning during the brutal

and the Urapeein team specialize in that kind of

winters of the northern United States is a major

endurance contest with nature.

challenge. Urapeein uses methanol to prevent

URAPEEIN STREAMS OF REVENUE

the portable toilets from freezing up. Struggling

As Beth Vogele commented in our 2018 meeting,

through the weather elements to service accounts

“Connor has a great service mind. He's a great

is a feat of determination and knowledge that is

service talent." She also mentioned that, ironically,

perhaps not relatable for southern US operators.

he's a germ freak who owns and operates a portable continued on page 16

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SPOTLIGHT

INDEX

restroom rental company. However, that trait

added since the time of our 2018 interview with the

apparently helps him excel at the job of keeping

Vogeles.

the units clean for his customers.

Kris talks about the purpose of the website for

By our observation, the young entrepreneur’s

essential marketing. It’s just a basic Wix site at this

engaging personability, deep commitment to

stage. One of the guys we work with on SEO and

quality, laser-focus, and boundless energy are,

other digital marketing needs has helped us move

all together, indomitable business attributes that

into that area of overall marketing that we focus on

make Connor Vogele a true stand-out leader in the

now but we didn’t previously.

industry.

It provides us with a Contact Us button. We maintain

Focused on marketing, the company maintains

it ourselves. We’ll improve it over time. We have an

a strong social media presence, such as on

agency posting one or two times a week, and we

Facebook with their impressively managed page.

also post. We just use the posts to kind of boost our

The business also uses print marketing materials

online presence. (But, in our ALW research we found

for contractors. The Facebook page has been

the posts very entertaining and enlightening and

very effective, and our name attracts a lot of new

think they should not be missed by fellow portable

prospects as well. The business website is new,

restroom rental business managers.) continued on page 18

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SPOTLIGHT

EXTERNAL FORCES THAT MAY AFFECT URAPEEIN IN THE FUTURE Our price is one of the lowest in the nation. So we

INDEX

business risks in our case is to keep costs as low as possible."

don't have the concern about being out-priced. Kris

EXEMPLARY INDUSTRY LEADERSHIP BY CONNOR VOGELE, URAPEEIN, BILLINGS MT

Vogele explained for the original ALW report that

Connor Vogele’s service model and account

fuel mileage is also a big factor in the total operating

management style have rapidly increased

cost, as it is throughout the national industry. But, in

Urapeein's account base and assets over the past

Connor Vogele’s vast service area, operating distances

five years since our ALW 2018 report. Further,

can be unusually long. For example, one customer is

Connor, the Vogele family, and the business have

around 250 miles away. That means that costs must be

continued to contribute to the betterment of their

diligently controlled.

community, donating their time and rental product

Connor explained in 2018, “We use GPS to navigate

use to nonprofit endeavors.

and save fuel and time, an industry software program

Urapeein’s consistency of top-quality service in

for inventory of our units and bookkeeping. We push

Billings market and throughout greater central

everything into QuickBooks for accounting. It's a time

Montana, excellent strategic cost and growth

and cost saver." Overall, the big thing for managing

management, and its reputation as a socially

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ALW five years ago, the company’s growth is mostly

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F E B R UA RY 2 0 2 4 A M E R I C A N LI QUI D WASTE 19

Pumper | December 2021


BUSINESS CORNER

TECH NEWS

P R O D U C T W AT C H

A S S O C I AT I O N N E W S

4 Biggest Topics In the Liquid Waste Industry 2024

IN THE NEWS

A S S O C I AT I O N I N S I D E R

SPOTLIGHT

INDEX

L

iquid waste handling practices and requirements have undergone significant

changes over the past couple of decades. It’s fair to say that in many ways, the industry is barely

The demand for more efficient methods of liquid waste

recognizable from the systems of 20-30 years

management is always growing.

ago. That is, of course, with the large exception of

Maintaining public health relies on

some public waste processing facilities (even in

controlling pollution...

the wealthiest states) that function with aged and insufficient equipment. But, in residential septic systems and newer public liquid waste treatment plants, applications of new solutions are being implemented every day. To better understand the dynamics, we’ll look here at what’s driving the industry in 2024. PRIMARY TOPICS IN THE LIQUID WASTE INDUSTRY 2024

1. Expanded Demand for Liquid Waste Handling With ever-increasing industrial, commercial, and residential expansion, there is naturally a continuously increasing focus on sustainability. The demand for more efficient methods of liquid waste management is always growing. Maintaining public health relies on controlling

There are many complex problems and proposed

pollution and protecting the environment. So, it

solutions, as in any given year, in the liquid waste

makes sense that increasingly strict regulatory

management business. Here are some of the key

requirements for disposal continue to be legislated

drivers of positive changes in the industry going

and enforced to impact the operations of liquid

into 2024:

waste handling services.

2 0 A MERIC AN L IQUID WA S T E F E B R UA R Y 2024

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2. Tech-Driven Innovation and Quality

is rapidly increasing. In this age of the internet and

Along with the rapidly increasing urban demand

social media, environmental news and movements are

for more sustainable liquid waste management

much easier to spread to international populations.

systems, emerging technological innovations are

The result is a generally more ecologically conscious

also anticipated to increase over the next few years,

global citizenry. A majority of consumers in the US now

including 2024. These include refining biological and

purposefully seek out and support businesses that

chemical treatment processes for liquid waste.

prioritize environmentally sustainable practices.

These improvements have increased the efficiency

It is expected that in 2024, there will be an increased

of liquid waste management. They’ve also spurred

focus on even greater environmental education for

market growth, which has generated substantial

consumers, featuring responsible habits. In urban and

opportunities for liquid waste management businesses.

suburban areas — where environmental issues are most

Treatment technologies can be expected to help meet

extreme — schools, workplaces, and communities will

tighter regulatory requirements and ultimately reduce

be increasingly encouraged to join the effort to develop

operating inefficiencies and costs.

a more sustainable world. Outreach tools directed

3. Rise in Consumer Waste Education Levels

especially toward the solid and liquid waste industries

Public awareness of environmental sustainability

can be anticipated to help shape these efforts. continued on page 22

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BUSINESS CORNER

TECH NEWS

4. Stronger Food Waste / Organic Waste Laws

liquid waste management business practices. New

Virtually every year, federal legislation expands laws PRO D U C T W AT C H

Canadian legislation will require the development

governing food waste disposal. Further, there are

of a plan for Sustainable Jobs Action. It will lay out

significant increases in US state and local laws and in

a national schema for generating economic growth

Canadian national laws to tighten controls on this form

and sustainable jobs as well as helping communities

of waste management. For example, just in January

and their workforces transition to a net-zero carbon

2024, new food waste bills were submitted in Congress

emissions economy within five years.

A S S O C I AT I O N N E W S

I N that T Hdeal E N EW S with composting, disposing of expired food

A new S SCanadian O C I AT I Owill N further I N S Ioutline D E Rthe The policy

product labeling, and food donation, among others.

government’s plan for decarbonizing the country,

These are, of course, front-end approaches to

including criteria for employers to access federal

management of organic waste. Disposal regulations for

incentives for sustainable job creation and for workers

sewage further increase restrictions on handling of the

to obtain such jobs.

same type of waste at the later stage.

OVERVIEW OF INDUSTRY CHANGES IN 2024 I NBEYOND DEX AND

SPOTLIGHT

5. Canadian Sustainable Jobs Act Joins US Sustainability Plan

Future projections for growth in the US liquid waste

Sustainable jobs, for obvious reasons, cannot be

management industry are strong. Urban development,

viewed as a separate issue from other sustainable

rising public awareness of the need for sustainable

2 2 A MERIC AN L IQUID WA S T E F E B R UA R Y 2024

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Urban development, rising public awareness of the need for sustainable personal practices, increased environmental protection regulations, and advanced

of,an%20existing%20septic%20tank%20discharge. https://www.rts.com/blog/smart-waste-managementtechnologies/ https://medium.com/@seanhunt765/liquid-wastemanagement-market-size-cagr-trends-2024-2030b503cff7417a https://calmatters.org/environment/2023/08/californiahazardous-waste-sites-permit-2/ https://www.reliablebusinessinsights.com/enquiry/requestsample/918235/

wastewater treatment methods are all expected to contribute to the economic growth of the liquid waste handling market in 2024 personal practices, increased environmental protection regulations, and advanced wastewater treatment methods are all expected to contribute to the economic growth of the liquid waste handling market in 2024 and beyond. Further, AI-driven digital technologies can be expected to improve solid and liquid waste management systems and processes. All the above combined drivers, among others, will

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lead to more efficient liquid waste management strategies and industry-wide improvement in operations. These changes will ultimately contribute to better protection of public health and help ensure environmental sustainability in 2024 and through the years to come. Sources https://routeware.com/2024/01/03/5-key-topics-to-lookforward-to-in-2024/ https://www.linkedin.com/pulse/new-septic-tankregulations-2023-countyclean-environmentalservices#:~:text=Starting%20from%20the%202nd%20

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THE GEAR BOX:

Embracing Winter: Optimizing Operational Hours for Your Onsite Business For some septic, sewer and portable restroom business owners, winter may bring a slowdown, but not for those of us committed to year-round business. While some take a break for snowballing, others simply do not fare well with the challenges that accompany the cold season. The truth is that you can remain active throughout the year, and winter doesn’t always mean a decline in work for your on-site business. Let’s go over some practical strategies that you

SEASONAL MARKETING AND PROMOTIONS

can employ to optimize your business operational

Take advantage of the winter season by

hours for your septic, sewer and portable restroom

implementing season-tailored targeted

business during winter and keep it thriving.

marketing and promotional activities. In your

LEVERAGE E-COMMERCE OPPORTUNITIES

campaign, highlight your specialized winter

Customer walk-ins have dropped? Get your

services or discounts to attract customers

business to them online! In our current digital

— for example, salting and thawing frozen

world, having an online presence is not

pipes. Emphasize the value of your services

negotiable. For example, a well-branded and

in addressing winter-specific challenges and

regularly updated website will help you generate

position your business as a reliable partner in

traffic and revenue for your business around

navigating the season’s hurdles.

the clock. The website can function as a digital storefront that provides online ordering options

LOYALTY PROGRAMS AND CUSTOMER INCENTIVES

to customers right from their mobile devices. This

Your most dedicated clients have patronized your

provides them with easy access to your product

septic, sewer and portable restroom business

and services from the comfort of their homes

throughout the year. Reward their loyalty by

while maintaining a constant flow of profits for

implementing a customer loyalty program or

your business.

offering an incentive. Studies show that 83% of continued on page 26

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3


consumers are more likely to continue business with

VACATIONS

brands that have a loyalty program. Even in winter,

Encourage your employees to take their vacations

you can encourage patronage with incentives such as

in the winter. You can do this by incentivizing taking

free or discounted complimentary services.

vacations between certain dates. For example, count

STAFF TRAINING

each vacation hour used during a preset time (January

Capitalize on the winter season to optimize your

through March?) as only half the time used (or some

staff safety training. You can engage third-party

other percentage). This means that their available

experts for long periods or full-day sessions to handle

vacation hours will be increased, but it is profitable to

topics such as trench safety, equipment operation

you because it guides them to take vacations at the

hazard communication, first aid and use of personal

most convenient time for your company.

protective equipment (PPE). Also, utilize vendor

EQUIPMENT MAINTENANCE

partnerships for specialized safety classes on tools

Winter is ideal for catching up on truck and

like saws, drills and sewer machines. These longer

equipment maintenance and repairs. Do a proper

sessions are difficult to schedule during the summer,

stock evaluation to determine if you have the

but they are more effective and vital for improving

equipment you need or if you are running short.

safety awareness and compliance among your staff.

These are tasks that are often challenging to address continued on page 28

2 6 A MERIC AN L IQUID WA S T E F E B R UA R Y 2024

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TriFlow 825 ■

Straight Tri–Lobe

Ideal for:

Performace: Vacuum up to 18 inHg; Flow up to 4805 cfm

Sewer Cleaning

Storm Sewers

Water Treatment Plants

Municipal Water Departments

Cleaning & Washing

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Coolest Blower Temperatures in it’s Class

More Energy Efficient vs. Other Straight Lobe Blowers

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F E B R UA RY 2 0 2 4 A M E R I C A N LI QUI D WASTE 27


with the limited hours available during the busier

Optimizing operational hours for your onsite septic,

summer months.

sewer and portable restroom business during winter

REVIEW OVERHEAD AND LABOR EXPENSES

is possible! All you have to do is understand its

During the slower season, optimize staffing and

accompanying challenges and implement strategic

equipment levels to match the reduced demand.

measures to keep your business running.

Labor costs are a significant budgetary concern, so

Don’t hesitate to subscribe to the American Liquid

experiment with different staffing levels to find the

Waste Magazine for more advice on boosting your

right balance for your business. You can also adjust

septic, sewer and portable restroom business in 2024.

shifts and facilities based on demand to ensure that your team is productive without unnecessary expenses. ENGAGE WITH THE COMMUNITY Connecting with the local community helps you to enhance your business’s presence. Organize donation drives for essential items in winter, especially in regions affected by winter weather. Act as a central hub for these initiatives, allowing your business to

Sources https://www.pumper.com/online_exclusives/2023/12/ what-downtime-maximizing-winter-hours-for-youronsite-business https://www.eposnow.com/au/resources/how-tomanage-your-retail-business-in-the-winter/ https://www.provi.com/blog/tips-strategies-to-boostbusiness-for-bars-and-retailers-in-winter

give back and strengthen ties with the community.

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WE DO IT ALL

CUSTOM BUILT. DRIVEN BY YOU. w w w. a314 merLake ica nliquidwa ste.co m F E B R UA RY 2 0 2 4| Awww.transwaysystems.com M E R I C A N LI QUI D WASTE 29 Avenue N., Hamilton, ON L8E 3A2 | t: 800-263-4508 | e: sales@transwaysystems.com www.pumper.com | Since 1979 | May 2023

5


IN THE NEWS

A S S O C I AT I O N I N S I D E R

SPOTLIGHT

INDEX

COXREELS® SAFETY TO THE NEXT LEVEL

S

Hybrid hoses also feature

cause 15% of all accidental deaths.

a less sticky jacket surface

afety is the first and foremost consideration in business today. Slips, trips and falls constitute

the majority of general industry accidents, which COXREELS IS EXCITED TO ANNOUNCE THE NEW ADDITION TO OUR SAFETY LINE: HIGH-VISIBILITY SAFETY HOSE REELS.

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Power up your safety with high visibility hose by

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and an improved non-marring quality.

addition of high visibility hose to your hose reel, awareness and visibility are increased to create the safest environment possible.

for a reduced trip hazard potential. Hybrid hoses also feature a less sticky jacket surface than PVC for better stacking performance and an improved

Featured on P, SH,

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and T series, Hi-

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Vis hose is hybrid

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Vis hose to your Coxreels reel, it will create the

stripe available in” and

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½”. Hybrid hoses (PVC + Rubber

As the industry leader in hose, cord and cable reels,

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Coxreels is making a commitment to provide our

weight of PVC, combining positive features of both

customers with the ultimate and most complete,

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diverse line of reels and reeling accessories.

better low temperature behavior while maintaining strength and toughness. With enhanced kink

For more information on Coxreels and our new Hi-Vis

resistance and reduced coil memory, they lay flat

Hose Series, please visit www.coxreels.com.

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Vactor iMPACT Combination Sewer Cleaner

BIG CLEAN IN A COMPACT PACKAGE When there’s a dirty job to be done, trust the iMPACT sewer cleaner to do it without washing quality and safety down the drain. Don’t let its compact size fool you. The iMPACT packs a wicked punch with features like: • Industry-leading IntuiTouch® controls

And it’s all backed by a solid commitment to high-

• Hands-free accessory light option

quality performance. The iMPACT is engineered

• Safety interlocks, non-destructive e-stops and boom alarms

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Visit Vactor.com/impact w w w. a mer ica nliquidwa ste.coto m learn more.

F E B R UA RY 2 0 2 4 A M E R I C A N LI QUI D WASTE 31


IN THE NEWS

A S S O C I AT I O N I N S I D E R

INDEX JM-1450 ELECTRIC WATER JET COMPACT - PORTABLE - POWERFUL

SPOTLIGHT

The compact, yet powerful JM-1450 Jet-Set® water

pulse® technology helps propel hoses down long

jet from General Pipe Cleaners uses high pressure

runs and around tight bends – even in small lines.

water to clear drain lines clogged with grease, sand,

General’s unique feature ensures a constant flow

sludge, and ice.

rate whether Vibra-pulse is on or off. Safety features include a thermal relief valve to protect the pump from heat damage, as well as a backflow check valve and inlet filter. An optional spray wand is also available. For more information, contact the Drain Brains® at General at 800-245-6200 or 412-771-6300, or visit www.drainbrain.com/jets. About GENERAL PIPE CLEANERS General Pipe Cleaners, a division of General Wire Spring Co., is a leading manufacturer of high quality drain cleaning equipment. In business since 1930, the fourth-generation, family-owned company is celebrating nearly a century of service to drain

Overall height of the JM-1450 is 34”. Remove the

cleaning professionals and plumbing contractors, as

easily detachable hose reel – and height drops to

well as to facilities managers, the rental industry and

just 14-1/2”. Wheel the trim JM-1450 right to troubles! The

the hardware/DIY market. The Toughest Tools Down The Line.

heavy duty frame rides on two 8” semi-pneumatic tires. And the telescoping handle and removable hose reel make maneuvering easy. The JM-1450 is powered by a 1-1/2 hp (13 amp) sealed motor with GFCI that drives a 1500 psi, 1.7 gpm triplex pump. On-demand Vibra-

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F E B R UA RY 2 0 2 4 A M E R I C A N LI QUI D WASTE 33


BUSINESS CORNER

TECH NEWS

P R O D U C T W AT C H

A S S O C I AT I O N N E W S

IN THE NEWS

Navigating Environmental Regulations in A S S O C I AT I O NSewer INSIDER Septic and Operations

Every industry has its own unique set of rules and regulations. These rules

SPOTLIGHT

INDEX

serve as guides, policing the activities and relationships of the various players in the industry. These regulations are designed to protect the

industry and all its stakeholders, including customers and employees, from the unwanted consequences of improper conduct by certain individuals and groups within that field. The proper functioning of any sector is made possible only through vigilant and effective enforcement of these regulations.

T

he septic and sewer business is also subject

owners and managers of septic and sewer

to its own rules and regulations. Most of

businesses need to know how to navigate

these regulations are environmental in nature.

through the environmental regulations that

These regulations can be quite cumbersome

govern their industry. In order for them to do

and complicated, but it is imperative that

this, they need to:

they be followed. This is because the way

1. BE AWARE OF THE DIFFERENT

septic and sewer operations are conducted

REGULATIONS

will significantly affect the environment and,

To effectively navigate through environmental

inadvertently, public health. Consequently,

regulations, septic and sewer business owners

continued on page 36

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F E B R UA RY 2 0 2 4 A M E R I C A N LI QUI D WASTE 35


BUSINESS CORNER

must first be aware of them. After all, you can't comply

P R O D U C T W AT C H with what you don’t know.

Learn about the federal, state, and local environmental regulations that are relevant to septic and sewer operations in your vicinity. Pay attention to them and ensure that your employees do, too. This

IN T Hadherence E NEW S easier. makes much

2. DEVELOP COMPLIANCE PROTOCOLS Adherence to environmental regulations, as a septic

TECH NEWS

A S S O C I AT I O N N E W S

No matter how elaborate and well-intentioned your compliance protocol is, AitSwill S Oonly C I AT I O N Iwith N S Iclose DER succeed

monitoring. Regular monitoring

and sewer business, cannot happen overnight or

can be done in the form of

without thought. A degree of intentionality must be

internal audits and inspections.

bringing S involved P O T LinI G H T such policies to fruition. To enforce compliance with environmental regulations, protocols need to be put in place. These compliance protocols will serve as strategic guidelines

INDEX

These enable you to get a good idea of how well your company complies with the established regulations.

that ensure that the management and staff of your company are not found wanting when it comes to adherence to environmental regulations. 3. ROUTINELY MONITOR COMPLIANCE LEVELS No matter how elaborate and well-intentioned your compliance protocol is, it will only succeed with close monitoring. Regular monitoring can be done in the form of internal audits and inspections. These enable you to get a good idea of how well your company complies with the established regulations. This can help you assess how well your compliance protocol is functioning and whether it needs to be modified. continued on page 38

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BUSINESS CORNER

TECH NEWS

P R O D U C T W AT C H

Environmental regulations A S S O C I AT I O N N E W S are not designed randomly or by a faceless group of people. They are designed and enforced by agencies that

IN THE NEWS

legal toEdo A Shave S O Cthe I AT I Oauthority N INSID R so. So, who better can help you navigate your environmental

SPOTLIGHT

regulations than the bodies that INDEX formed them?

4. UTILIZE TECHNOLOGY The septic and sewer businesses that will thrive this season must be willing to take advantage of technology in their operations. Technology offers innovation, ease and accuracy in every aspect of business operations, not just the implementation and monitoring of compliance protocols. For instance, technology-enabled companies have access to advanced data collection and analytics tools that can be integrated with sophisticated

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sensors. These greatly enhance their overall operational productivity and compliance and give them an edge in the septic and sewer business.

6. NETWORK WITH PEERS AND ENVIRONMENTAL CONSULTANTS In adherence to environmental regulations, you need

5. ENGAGE REGULATORY AGENCIES

to maintain a good relationship with your colleagues.

Environmental regulations are not designed

Your colleagues are in the same business as you and

randomly or by a faceless group of people. They are

face similar requirements. So you have a lot to gain

designed and enforced by agencies that have the

from reaching out to them and asking them how they

legal authority to do so. So, who better can help you

are complying with the environmental regulations.

navigate your environmental regulations than the

It would also be good to reach out to environmental

bodies that formed them? It is highly recommended

consultants and glean from their experience. After

that you reach out to these agencies and engage

all, they are certified experts when it comes to

with them. You will then learn firsthand what is

environmental regulations.

expected from your company when it comes to

Maintaining compliance with environmental

compliance with environmental regulations and how

regulations is not easy in the sewer industry. However,

best to go about it.

it must be done for the sake of your business’s continued on page 40

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reputation and public health and safety. Although navigating these regulations can be challenging, they are not impossible. By implementing the strategies discussed in this article, you can achieve a high level of compliance with environmental regulations and still run a successful septic and sewer business!

Sources https://www.compliancequest.com/environmental-compliance/ https://www.forbes.com/sites/forbesfinancecouncil/2023/04/27/ help-your-business-stay-compliant-with-these-strategies/ https://www.planetcompliance.com/how-manage-environmental-compliance/ https://www.ag5.com/how-to-ensure-compliance-in-the-workplace/ https://www.beinformed.com/blog/5-steps-to-ensure-compliance/ https://leadersinenergy.org/tips-to-help-your-business-complywith-green-laws/ https://www.rmcmaine.com/8-tips-to-ensure-compliance-inthe-workplace/

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INDEX American Jetter...................................................................44 866-944-3569 / americanjetter.com American Tank Co...............................................................36 254-721-5675 / atcvacuumtruck.com AR North America..............................................................38 763-398-2008 / arnorthamerica.com Arcan Enterprises.............................................................. 39 888-352-7226 Aqua-Zyme Disposal Systems Inc............................... 21 979-245-5656 / aqua-zyme.com Bio Microbics........................................................................40 800-753-3287 / biomicrobics.com Bright Dyes...........................................................................44 800-394-0678 / brightdyes.com Bucher Municipal ..............................................................45 704-658-1333 / buchermunicipal.com Cam Spray.............................................................................19 800-648-5011 / camspray.com Century Chemical Corp....................................................23 centurychemical.com Com Vac.................................................................................37 800-243-7986 / comvacsystems.com Comforts of Home.............................................................46 877-382-2935 / cohsi.com Coxreels..................................................................................41 800-269-7335 / coxreels.com Ecological Laboratories Inc.............................................42 800-326-7867 / propump.com Eljen Corp..............................................................................26 800-444-1359 / eljen.com F.M. Manufacturing............................................................17 877-889-2246 / fmmfg.com FMC Advisors......................................................................... 2 727-486-0306 / 407-765-9440 / fmcadvisors.com

Fruitland Manufacturing ................................................43 800-663-9003 / fruitlandmanufacturing.com General Pump......................................................................22 888-474-5487 / generalpump.com Greasezilla.............................................................................18 304-658-4778 / greasezilla.com GSBB Services, LLC.............................................................44 843-535-5712 / gsbb.biz Guzzler...................................................................................11 guzzler.com Imperial Industries Inc........................................................ 3 800-558-2945 / imperialind.com In The Round Dewatering................................................. 4 317-539-7511 / ITRDewatering.com J.C. Gury Company Inc........................................................ 6 800-903-3385 / jcgury.com Jet.............................................................................................42 800-321-6960 / jetincorp.com Key Commercial Corp.......................................................42 877-333-4539 / keycommercial.com Lane's Vacuum Tank, Inc..................................................33 800-592-3308 / lanesmobilejohn.com McKee Technologies..........................................................35 866-457-5425 / mckeetechnologies.com Mid-State Tank Co., Inc.....................................................39 800-722-8384 /m idstatetank.com Milwaukee Rubber Products..........................................28 800-325-3730 / milwaukeerubber.com National Vacuum Equipment, Inc.................................25 800-253-5500 / natvac.com Norweco.................................................................................. 7 800-667-9326 /norweco.com Obic Products......................................................................47 866-636-4854 /obicproducts.com

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Paul Swoyer Septics LLC...................................................15 830-935-4936 Peterson Products................................................................ 6 800-669-1434 / pipeplug.com Power Line Industries / Hot Jet USA............................44 800-213-3272 / hotjetusa.com Presby Environmental Inc. ................................................ 2 800-473-5298 / presbyenvironmental.com RapidView............................................................................ BC 800-656-4225 / rapidview.com RCS II Inc .......................................................................... 6, 38 518-812-0000 / septicdrainer.com Robuschi ...............................................................................27 gardnerdenverproducts.com Roeda .....................................................................................41 800-829-3021 / store.roeda.com Roth Global Plastics............................................................. 4 866-943-7256 / roth-america.com Stamp Works........................................................................44 800-758-2743 / sales@stampworks.net T & T Tools Inc.......................................................................41 800-521-6893 / mightyprobe.com The Water Expo.................................................................... 5 TheWaterExpo.com Transway Systems Inc.......................................................29 800-263-4508 / transwaysystems.com VacCon...................................................................................13 904-493-4969 / vac- con.com Vactor Impact......................................................................31 vactor.com Wee Engineer.......................................................................33 877-296-2555 / wee-engineer.com Westmoor Ltd......................................................................44 800-367-0972 / westmoorltd.com

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