INDEX
SPOTLIGHT
previously mentioned interview that there are three priorities that define the LRS company culture: 1. People — Alan explained, “We’ve spent a lot of time and focus effort and energy into really developing our people. I think it’s key to the future.” He went on to say, “It’s hard to find good, qualified talent. When we do find them, we want to make sure they have a good, meaningful career with us and that we provide an opportunity for them to grow with our company.” (2019) Brian Grosse told ALW, “We want to make sure all our employees have the tools and resources they need to succeed, and that they’re learning about the industry, sales team can cross-sell all services. For example, if a
and are up to speed. Meaghan Johnson reflected, “This
construction company needs power sweeping services,
year (2020) has, of course, been a little different for all
portable restrooms, roll-offs, those are all things we can
of us (in terms of events the company normally holds
take care of for them.”
to express appreciation for employees and to celebrate
She goes on to clarify, “So,
individual achievements).” Then,
whether a construction site needs something temporarily,
...the company was
or a private homeowner wants
listed among the
to have a contract for routine
Best and Brightest
service, or a municipality wants to talk about street sweeping,
Companies to Work For®
all our sales employees can help them get services in place
as well as receiving the
to meet their needs.” Meaghan
BBB’s award for ethics
also mentioned that the LRS Customer Service team is just as
in the marketplace...
remarkably adroit as the sales
she went emphasized what the whole management team makes clear is the key message of LRS’s leadership philosophy, “What makes Lakeshore succeed is helping the employees succeed.” 2. Safety — No matter who you speak to on the LRS C-team, safety always appears to be top of mind. Management staff clearly sees focus on safety as the company’s deepest
team.
core commitment. Meaghan emphasized in the joint
COMPANY CULTURE AT LAKESHORE
interview, “Everyone needs to know best practices,
There’s much to be learned by newcomers to the
safety protocols, practices, and industry standards.”
portable restroom rental services industry from a study
Brian Grosse reinforces that message, “We’re very
of the LRS internal culture. In 2016, the company was
much safety and maintenance focused. The newest
listed among the Best and Brightest Companies to Work
focus has been on upgrading equipment and materials,
For® as well as receiving the BBB’s award for ethics in
to make it safer for drivers and technicians. He reflected,
the marketplace (2018). Alan Handley expressed in the
“From PPE to material handling, to replacement pumps,
2 8 A MERIC AN L IQUID WA S TE JA NUA RY 2021
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