www.ormc.org
An award winning newsletter for Orange Regional Medical Center employees, physicians and volunteers
January 2017
From The President & CEO Last year was an exceptional year for Orange Regional! We exceeded our patient satisfaction goals for inpatient care and the Emergency Department, exceeded our clinical excellence goals, achieved our highest employee engagement score to date and performed well financially. We were nationally recognized for numerous awards, we underwent a great Joint Commission survey and completed two major building projects. As we move into 2017, there is much speculation regarding the fate of the Affordable Care Act with President Donald Trump vowing to repeal and replace ObamaCare. This is a large and complex program that will Scott Batulis President & CEO likely take some time to change. As it relates to Orange Regional, most people in our community have health insurance, so we are not expecting any major changes in the law that would impact us this year. Our focus will be on operational excellence in patient satisfaction, quality outcomes, employee engagement and financial performance. While we performed well financially in 2016 as a whole, we did not perform as well as expected during the last three months of the year. To be sure we are starting 2017 on the right foot, it is necessary for expenses to be monitored very carefully. Lately, we have experienced very high inpatient volumes which can present numerous challenges including overcrowding in our Emergency Department (ED). When ED overcrowding occurs, our readiness to treat and care for significant emergencies decreases. We need to be prepared to handle any emergency at all times. Currently, we are working on a major initiative to improve the flow of patients from admission to discharge which will enhance overall operations and help to alleviate current ED overcrowding. While we do not have substantial construction projects planned for this year, we will invest in a few significant endeavors such as an upgrade to the Epic system and a new imaging system as well as initiatives in surgery and customer service training. Thank you for your dedication and hard work. I look forward to another great and successful year ahead. Please have a safe and happy 2017. Sincerely, Scott Batulis, President & CEO
Clinical Decision Area Opens A new Clinical Decision Area (CDA) is located in the Same Day Surgical Unit - rooms 3 through 15. The Unit is open 24 hours a day/seven days a week. The CDA was designed in response to our high census in both the Emergency Department (ED) and inpatient units. It provides an alternative for short stay admissions and has clinical benefits for our patients and financial benefits for the Hospital. We anticipate it will enhance the flow of our ED and will help avoid unnecessary admissions. The unit will serve a very specific population of patients including those with abdominal and chest pain who are hemodynamically stable. The unit’s admission criteria are very specific and patients must meet it. The length of stay goal for these patients is 15 hours, but no less than 8 hours. Dr. Pamela Murphy is the Medical Director, Justine Geisler RN, MSN, CMSRN is the Nursing Unit Director, and Jennifer DiMascio RN, CMSRN is the Clinical Coordinator for the CDA. A team of enthusiastic RNs and CDA technicians have also been appointed to the Unit and have been oriented to the competencies necessary for this unit including phlebotomy. Thank you to all staff who helped create this new clinical area. For more information, contact Justine Geisler at 333-5435 or jgeisler@ormc.org.
GHVHS Medical Group
Connections
Update
January 2017
Holiday Dinner
Our GHVHS Holiday/Quarterly Dinner took place on December 16 at West Hills Country Club. It was a great evening of socializing and holiday cheer for all.
Welcome New Providers In January, we had five providers join our medical groups. Please welcome:
Dan Giurca, MD
Emmanuel Nketiah, MD
Mohani Ramsahai, ANP
Jennifer Thornell, PA
Emani Wilmore, FNP
Behavioral Health
Cardiologist
Pulmonary Critical Care Medicine
Urgent Care
Hospital Medicine
Congratulations to our medical group physicians who will hold office in 2017:
URGENT CARE REMINDER FOR YOUR PATIENTS AND YOU
Dr. Joseph Chavez Carey Medical Director, Orange Regional Primary Care Dr. Rona Heublum-Colton Medical Director of Urgent Care Dr. Marina Keller Medical Director of Infection Prevention Dr. Dawud Lankford Core Faculty, Surgical Residency Program Dr. Eric Martin Chairman of the Department of Orthopedics Dr. Cyrus Nensey Core Faculty, Internal Medicine Residency Program Dr. Adrian Paraschiv Vice-Chairman of the Department of Hospital Medicine Dr. Ryan Punsalan Core Faculty, Internal Medicine Residency Program Dr. Cesar Rojas Chairman of the Department of Psychiatry Dr. Lauren Roman Interim Medical Director Catskill Regional Primary Care Dr. Paramjeet Singh Medical Director of Surgical Oncology Dr. Cherry Song Interim Medical Director of Trauma Dr. Ulrich Vieux Residency Program Director - Psychiatry
Open at ORMC in Middletown and at the Stop & Shop Plaza in Monroe Ask about MyChart, our Electronic Health Records system. View your health summary, test results, and pay your bill online.
Middletown 845-333-7271 Every Day, 8 a.m. - 8 p.m.
-2-
Monroe
845-333-7837 Monday - Friday 8 a.m. - 8 p.m. Saturday & Sunday 8 a.m. - 4 p.m.
Connections
Welcome New Leaders
January 2017
Welcome New Employees
Ginny Rizzo has been reappointed to the Greater Hudson Valley Health System Board of Directors. Ginny served as Chairwoman of the Board for Orange Regional and the GHVHS from 2008-2010 and was Chairwoman when Orange Regional broke ground for the new Hospital. Ginny spent 24 years with International Paper’s Corporate Research Center in Tuxedo, NY, a Fortune 50 corporation and the world’s largest paper company. During those years, she advanced from a research and development scientist to a number of managerial positions in training, development and human resources and retired as Laboratory Director, overseeing the research center. She is the owner and president of Eclat, a management and human resources consulting firm. She is also Vice President of Rizzo, Inc., a commercial moving company. She serves as a Director for Orange Bank and Trust Company. Ginny works on a volunteer basis with various Orange County nonprofits, including Leadership Orange, Cornell Cooperative Extension and Women of Achievement, supporting the Girl Scouts of America and the Young Women’s Christian Association (YWCA).
David Smith, FACHE has joined the Greater Hudson Valley Health System as Vice President of Marketing and Strategic Planning. David serves as a member of the executive leadership team and provides strategic vision and marketing leadership to all entities within the GHVHS. He leads the development and updating of the System’s Strategic Plan, Annual Implementation Plan and Community Health Plans as well as outreach, marketing and public relations strategies, business development, product/service line growth and development and government/regulatory affairs. He will also work closely with the GHVHS Medical Group leadership to enhance growth strategies.
Teresita Abcede Emmanuel Almodovar David Anderson Elfriede Buckner Ernest Clark Sunceray Clarke-Velez Cindy Cosuanco-Tran Bianca Diaz Lisbely Della Porta Diana Fernandez Keble Frazer Patrick Goggins Aaron Goodwin Patricia Hernandez Jessica Jean-Francois Tanya Joseph Michelle Lendore Nickolas Loaiza Edgar Martinez Sarah Mavila Nicole Napolitano Daisy Panizzi Luz Pesick Michael Petrasek Megan Raab Danielle Schott Samantha Scolza Deidre Stanchich Kerry Tomporowski Kristina Tripodi Candace Wiggins Teresa Wisher Bebe Yasin
David has over 35 years of healthcare experience in hospitals and healthcare systems. Prior to joining GHVHS, David was Senior Vice President, Chief Strategy and Network Development Officer at Stamford Health in Stamford, CT. At Stamford Health, he led the development of the System’s Strategic Plan, Annual Strategic Action Plan, Facility Master Plan, Medical Staff Development Plan, and implementation of a multi-site ambulatory network, joint ventures, heart, cancer and orthopedic affiliations, new replacement hospital campus, medical office building and employed medical group.
David previously served as Senior Vice President, System Development and Executive Vice President, Suburban Health Enterprises at Suburban Hospital Health Care System in Bethesda, Maryland, Senior Vice President Planning and Marketing at Franklin Square Hospital Center, Baltimore Maryland, and Director of Regulatory Affairs at Alta Bates Health System, Berkeley, California. He has a Bachelor of Arts Degree from the Pennsylvania State University and a Master of Science in Public Health Degree from the University of Missouri. He is a Fellow in the American College of Healthcare Executives, a member of the Society for Healthcare Strategy and Market Development and has held numerous Board leadership positions in local community agencies. David can be reached at 333-2316 or dsmith1@ormc.org. -3-
Connections
January 2017
Orange Regional Named Within
America’s 100 Best for AMERICA’S
100 BEST CORONARY INTERVENTION™
2017
Orange Regional has been recognized by Healthgrades as one of America’s 100 Best Hospitals™ for Coronary Intervention. Healthgrades, the leading online resource helping consumers make informed decisions to find the right doctor and the right hospital for the right care, evaluated nearly 4,500 hospitals nationwide for 34 of the most common inpatient procedures and conditions. Healthgrades identified the 100 best-performing hospitals across all conditions or procedures evaluated within Coronary Intervention. Orange Regional also received the Coronary Intervention Excellence Award, placing the hospital within the Top 5% in the Nation for the procedure and a 5-Star rating in this category, as well.
-4-
Connections
January 2017
Coronary Intervention and more‌
The achievement is part of findings released in the Healthgrades 2017 Report to the Nation. The new report demonstrates how clinical performance continues to differ dramatically between hospitals nationally, regionally and at the local level, and the impact that this variation may have on health outcomes. A 5-Star rating indicates that a hospital’s clinical outcomes are statistically significantly better than expected when treating the condition or performing the procedure being evaluated. Our achievements with Healthgrades go beyond cardiac services, we are also the recipient of the Bariatric Surgery Excellence Award, as well as 5-Star recipient in Appendectomy and Natural Childbirth for two years in a row.
-5-
Connections
January 2017
Congratulations Liza Jones-Kanu, MSN, RN, NEA-BC has been appointed of as Director of Patient Advocacy and Service Excellence. In her new role, Mrs. Jones-Kanu will ensure Service Excellence by providing supporting data and retrieval services to Hospital administration to identify the needs of patients and their families. She will also collaborate with Orange Regional Medical Group Administrators to help implement Press Ganey patient satisfaction scoring and benchmarking data. Liza is responsible for the oversight of Orange Regional's comprehensive Patient Satisfaction Program, which includes the response and resolution of complaints and grievances acting in accordance with CMS guidelines. She collaborates with the Chief Nursing Officer, leadership and staff to ensure Service Excellence and Patient Experience optimization. Liza can be reached at 333-1015 or ljones-kanu@ormc.org.
Injury Prevention Coordinator, John Nowinski, was featured in The Montgomery Quarterly magazine for his work and as a representative of Orange Regional at the first Community Health Fair held at the Montgomery Senior Center.
Magnet Nurses’ Quilt
Nursing leadership recently unveiled the Orange Regional Medical Center Magnet Nurses’ Quilt. To celebrate Nurses’ Week in 2016, nurses across thirty three departments created quilt squares representative of the work that they do in each of their units. In the true essence of Magnet, seven employees collaborated to assemble the quilt. Thank you to Michele Aeberli, Elizabeth Bouquot, Lenore Fors, Lisa Martin, Laurie Potter, Yvonne Robertson and Leone Semerano for putting the finishing touches on such this commemorative quilt. The quilt is proudly displayed at the end of the front lobby in the Hospital near the main elevators. A special thank you to employees Nina Favata for orchestrating the framing and hanging process and Kevin Paffenroth, and his team, for creating a home for the quilt at Orange Regional.
From L to R: Academic Clinical Liaison & Simulation Education Specialist, Michele Aeberli, MSN,RN-BC; Lauren Potter, RN; Elizabeth Bouquot, RN; and Vice President of Patient Care Services and Chief Nursing Officer, Joanne Ritter-Teitel.
This background is the fabric on the backside of the quilt. -6-
Connections
January 2017
It was A Season of Giving
December 15 Several Orange Regional Medical Group (ORMG) physicians and staff collected Operation Dalmatian donations during the holiday season for local Orange County families.
December 15 Our Nuclear Medicine Department volunteered at the Food Bank of the Hudson Valley, delivering 156 pounds of food that was donated and collected by the Diagnostic Imaging department.
December 20 The Carter’s Caroleers, a group of teachers from William A. Carter Elementary, stopped by the Hospital to sing holiday songs to our patients, visitors and staff!
December 23 Orange Regional employees and volunteers visited units to sing holiday carols and distribute gifts to inpatients. The visits lifted the spirits of those staying at the Hospital during the holiday season.
December 22 Santa paid a special visit to Orange Regional’s Infusion Center. Kathy Horvath (Santa) was a nurse at Orange Regional and since being diagnosed and treated for cancer herself, has volunteered each Christmas, dressing up as Santa and giving gifts to the patients. Thank you for your kindness and generosity Kathy. You are truly a very special person! -7-
Connections
January 2017
Save The Date Blood Drive
Y2Kids Career Fair
First Wednesday of the month 9:00 a.m. to 2:00 p.m.
Thursday, April 20, 2017 Stewart International Airport, Newburgh 9:00 a.m. – 2:00 p.m.
The American Red Cross Donor bus will be located outside of the Main Campus Entrance.
2016 Ugly Holiday Sweaters Orange Regional continued its annual Ugly Holiday Sweater tradition on December 16. Ironically, most of the sweaters were not ugly at all, but instead true works of art.
Auxiliary Vendor Sales Program The Orange Regional Medical Center Auxiliary is pleased to continue its Vendor Sales Program. Origami Owl John's Jewelry Box Robin's Nest Clog Shop Applause Gifts Teddi Gifts Kitty's Silver Jazzy's Traveling Boutique
February February February February February February February February
2 3 6 8 9 10 16 23
-8-
Conference Conference Conference Conference Conference Conference Conference Conference
Center Center Center Center Center Center Center Center
Lobby Lobby Lobby Lobby Lobby Lobby Lobby Lobby