Salesforce is as Software as a Service (SaaS) CRM. Salesforce helps you to manage customer relationships, integrate with other systems, and even build your apps. The Salesforce CRM helps you to create a custom solution as per your business requirements. Salesforce has expanded from just CRM to offer a multitude of products like community cloud, sales cloud, service cloud, and integration. By using Salesforce, developers can make one application on the cloud and share that application with multiple companies across multiple domains.