Reasons to Choose Salesforce Community Cloud for Your Business

Reasons to Choose Salesforce Community Cloud for Your Business

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Introduction Salesforce is the popular and most used customer relationship management (CRM) tool across the world. However, in the market this tool is only used for CRM. A business faces a hundred different problems and therefore needs a hundred and one different solutions.

So in an effort to grow the business and provide customers a one stop solution for all needs, Salesforce launched a series of add-in services to complement its main Salesforce CRM Solutions. One of the best add-ons is the Salesforce Community Cloud.

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What Is Salesforce Community Cloud?

Salesforce Community Cloud is an online social platform for companies to create branded sites that connect customers, employees, and partners with each other. You can create your website with customizable templates and themes that bring your brand to life. Just add your design, data and launch the site.

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Here are the top reasons to choose Salesforce community cloud for your business

01 Best Customer Engagement Community cloud provide an engaging experience on any devices Decrease service calls by using informative articles, Q&A, and discussion You can Increased customer engagement You can measure customer satisfaction, time spent on cases, and cases deflected

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02 Boost Revenue Generation Via Partners We use the partner central template to include lead distribution and deal registration Salesforce provides communities for partners to give access to streamlined onboarding, qualified leads, deal registration, and fast quoting You can Increased customer engagement You can measure customer satisfaction, time spent on cases, and cases deflected

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03 Fast and works well On The Mobile Mobile compatibility has made it easier for customers to access community cloud no matter from where they are using community cloud A single sign on features makes life really simple and fast for the community cloud members Users can access the metadata API, chatter REST API, and Apex to correct branding channels

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04 Better And Secure Guest User Sharing Model Salesforce Community Cloud spring `20 features are carefully Designed to enhance the security measures of Salesforce Triggering Automatic Security Alarm enables Secure Guest User settings Restriction on the Sharing features to avoid sharing any record with the guest

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05 Everything At Your Fingertips File sync feature is very helpful and easy for the members to share and collaborate on any file One can also link any file from SharePoint using file connect You can set up a community in the blink of an eye with personalized templates that can not include coding

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About GetOnCRM Solutions: GetOnCRM Solutions is a global Salesforce registered consulting partner based in California (USA), with offices in Canada and India. At GetOnCRM Solutions, We help customers to get their CRM off the ground with a professional implementation process catered to their specific needs.

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Contact Us Know more about our services? www.getoncrm.com info@getoncrm.com +91-74050 42484, +1 (650) 704-5436

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