RETIREMENT VILLAGE
Moving
into a retirement village is a big decision that takes careful thought and consideration. This Guide is designed to help make that choice a little easier.
Introduction
Living in a Retirement Village
Moving into a retirement village is a big decision that takes careful thought and consideration. Just like buying a home, choosing a retirement village means finding the one that’s exactly right for you. This Guide is designed to help make that choice a little easier, by outlining all you need to think about when selecting a retirement village.
As well as clarifying the essential details - like the costs involved in moving into and out of a retirement village, how retirement villages operate, and the types of accommodation options available to you - this Guide includes a number of tips and checklists that will help you make an informed lifestyle decision, and hopefully clear up any concerns you might have about village living.
Retirement Villages Act
The Retirement Villages Act 2003 was passed to provide some protection for residents and intending residents of retirement villages. As well as setting out the rights and obligations for people who live in a retirement village. The Act outlines the responsibilities for operators of retirement villages, so that residents have a clear understanding of their financial and other obligations, and operators deliver on their promises.
A retirement village, as defined in the Act, covers a wide range of villages, regardless of their actual title. All retirement villages are required under the Act to register with the Registrar of Retirement Villages.
Before entering into an agreement to occupy a unit in a retirement village, you will be provided with an Occupation Right Agreement which sets out the terms of occupation, as well as a copy of the Disclosure Statement and residents’ Code of Rights and Code of Practice.
To find out more about the Registrar of Retirement Villages and the Retirement Villages Act 2003, visit retirement.govt.nz.
Just like buying a home, choosing a retirement village means finding the one that’s exactly right for you.
Living amongst a like-minded community of residents at a similar stage in life has enormous benefits, providing you with both physical and emotional security.
Should I consider moving to a Retirement Village?
As we grow older, security, support and a sense of community become increasingly important. Concerns about ongoing maintenance and upkeep of the home, health or financial issues, or a need for companionship can mean a change in lifestyle is necessary.
A retirement village offers all this and more, at the same time letting you maintain your independence and privacy. Living amongst a like-minded community of residents at a similar stage in life has enormous benefits, providing you with both physical and emotional security.
Each village is unique, with a range of flexible accommodation options to suit most lifestyles. Low-maintenance homes let you lock up and leave whenever you like. Choose from studio, one or two-bedroomed apartments with a contemporary flair, traditional villas, terraced houses and apartments, all set within beautifully maintained park-like grounds.
Most retirement villages offer a variety of shared facilities and amenities, letting you choose just how involved in the community you’d like to be. Some even offer personalised and flexible service packages, so as your needs change the services you receive can be adjusted accordingly.
Most importantly, retirement village living offers an affordable, high quality standard of living, with the right amount of support and privacy. Join a vibrant community of like-minded residents, enjoy a variety of services, recreational facilities and social opportunities on your doorstep, and gain peace of mind with on-site assistance, 24-hours a day.
Enjoy a new lease on life and enrich your lifestyle when you choose to live in a retirement village.
How do I choose my Retirement Village?
Finding the right retirement village is an important decision. With so many to choose from, how do you choose the one that’s right for you?
Start looking early
For many people, that choice often comes out of necessity – usually a health related issue forces them into making a quick decision. That’s why it’s a good idea to start looking at retirement villages before you actually need one. That way you’ll have time to research and compare your options before making an informed decision, instead of simply choosing a retirement village based on the nearest available alternative.
Decide on the right location
Deciding on the right retirement village could come down to its location. Being nearer to family and friends, proximity to public transport, shops and health services are important factors in your decision.
Choose an accommodation option
Retirement villages offer a range of accommodation options – from studio or one-bedroomed apartments to stylish villas. Most offer a variety of amenities that could include a café, restaurant, billiards area, cinema, lounge, library, gym or wellness centre, bowling green, swimming pool or a workshop. Choose the style of accommodation and resident amenities that fit your lifestyle best.
Visit and compare
Once you’ve narrowed down your options, visit as many villages as you can to get a good feel for each one. Talk to staff and residents to find out first-hand about their experiences of life in the village. You and the retirement village you choose need to be a good fit, so it’s important you research your options before deciding on the right one for you.
Understand the fee structure
Retirement villages charge weekly fees for maintenance and upkeep. Understanding how these fees are structured will help you determine whether or not it fits into your budget. Fees may be fixed or they may increase over time. Some villages stop charging a weekly fee when you move out, while others may continue to charge this fee until your unit is sold.
Get family and friends involved
Involve your family in your decision as it will impact on them. Between 20 – 30 per cent of the capital sum you pay to the retirement village operator is used to cover the costs of the communal facilities, management and long-term
maintenance, and is deducted at the end of your Occupation Right Agreement. It’s important your family and heirs are aware of this to avoid disputes further down the line.
Level of assistance
As you get older, it’s likely your needs will change Along with accommodation options, the level of assistance in each village varies. Find out what support is available to you as your needs change – be it housekeeping, meal preparation, medication reminders, or personal care assistance. Also, ask about what happens if you need to transition between care options –from an apartment to the on-site care facility, for example – as the way each operator handles this transition will differ from village to village.
Get legal advice
Lastly, before you sign the Occupation Right Agreement, ensure all your questions have been answered. It’s a good idea to get legal advice from your lawyer or financial advisor before committing.
Lifestyle checklist
Your choice of retirement village will largely depend on your current lifestyle. It may help to:
• Talk to your family and friends about your decision.
• Look at alternatives, like home help, or assistance from the government or other agencies.
• Consider moving to a smaller, more manageable home.
• Get financial advice from your financial planner to determine what you can afford.
My wishlist
When deciding on a retirement village, it helps to think about the type of lifestyle you’d like to have when living there. Pinpoint some of the things you’d ideally want in a retirement village. These could be things like:
• Access to gardens or an outdoor space for entertaining my family.
• An extra room so my grandchildren can stay over.
• A unit away from the recreational areas so that I can maintain my privacy.
• Near to public transport so that I can get to the shops, my church and other community activities.
• Somewhere close to my family, the beach or a city.
• A pet-friendly retirement village.
What are the ways that someone might own or occupy a unit?
Buying into a retirement village is quite different to buying a house, in that the legal and financial implications are more complicated, and can vary from village to village.
An Occupation Right Agreement is a legal commitment between you and the retirement village operator, granting you the right to occupy a residential unit within a retirement village. Most Occupation Right Agreements only grant you the right to occupy the unit, without any legal ownership on the land or the unit itself.
The main types of Occupation Right Agreements used in retirement villages:
Licence to occupy
This is the most common type of occupation, and as it implies, with this type of ownership you do not gain a title but you gain the right to occupy your unit and to access the various village facilities. This generally means that you’re unable to borrow against the value of the unit. The retirement village operator will grant you a licence to occupy which can be re-licenced to a new resident should you decide to transfer to another unit or you terminate your licence.
Unit title
In a retirement village where a unit title structure applies, you would be the owner of a unit and a member of a body corporate responsible for the upkeep and maintenance of the communal areas in the village. In some cases, the body corporate also has a management agreement with the retirement village manager, who looks after the day to day operation of the village. This type of structure is becoming less common.
Cross lease
With a cross lease structure, you share ownership of the land and leasehold ownership of the units on the land. Leases, including an agreement about the length of the lease, the use of the land and the resident’s rights to live there, are granted to one another to live in the units on the land.
Lease for life
A lease for life means you have a lease for a unit or a property in the village until you die or leave the village. Again, you have no ownership rights on the unit or the land it occupies.
Rental
Some retirement villages offer rental units not unlike a residential tenancy. The Retirement Villages Act applies to all residents who occupy their units under an Occupation Right Agreement.
Memorial and further security interests
The Retirement Villages Act, requires the villages legal title to include a “memorial on the land title” which protects residents’ interests in their unit ahead of any creditor that has loaned money to the retirement village operator against the retirement village. If the operator is unable to repay the loan, the lender cannot evict you and sell the unit to recover their money.
To further protect the financial interests of residents, a statutory supervisor will take a registered security over the village land holdings. The role of the statutory supervisor is explained further on page 16.
It’s important you get legal advice to ensure you understand the legal and financial implications around an Occupation Right Agreement, and how these could affect you, as well as your ability to transfer from one unit to another should your circumstances change.
Please note – where the terms buy and sell are used, we are referring to the buying and selling of an occupation right agreement.
Our top tips for finding the right retirement village
• Don’t rush your decision.
• Make a wishlist of the things you would most like.
• Visit several villages to compare.
• Check the village is a registered member of the Retirement Village Association.
• Talk to residents.
• Consider your future needs.
• Read the Disclosure Statement And Occupation Right Agreement for the village.
• Involve your family and friends in your decision.
• Get expert legal and financial advice.
What are the costs?
There are the major financial considerations to think about when choosing a retirement village: the costs you will need to pay on entering the village, the ongoing weekly fees that you will need to pay whilst living in the village, and the costs when leaving the village or transferring within the village.
All payments made before, during and after living in a retirement village must be specified in the entry Occupation Right Agreement provided by the village operator. It’s vital that you get sound legal advice and that you understand the full details of the charges you will be responsible for and what they cover, before you sign the Occupation Right Agreement.
Costs on entering the village
As a new resident entering the village, you’ll be expected to pay a lump sum payment to purchase an Occupation Right Agreement for your unit. This may also be refered to as the Capital Sum or Entry Payment.
Before signing your contract check the Disclosure Statement, as the village operator must list the everyday costs, outlining when they are charged or deducted, and provide you with an estimate of the financial return you could expect to get on the sale or disposal of your unit in 2, 5 or 10 years’ time.
Costs while you’re living in the village
While you’re living in the village, you will need to pay weekly fees also refered to as Village fee, Village tariff or weekly tariff to cover the general costs of operating the village. This generally covers rates, insurance and operating costs such as security, gardening and maintenance.
Whilst some villages include a much bigger range of services in their fees, others provide you with the option to choose and only pay for the services you want or need. Check with the retirement village operator to ensure you understand what ongoing costs you will be responsible for, and what these costs cover.
In addition to weekly fees, you’ll also need to pay your own ongoing expenses like telephone, power, contents insurance and medical costs, as well as your normal household and personal expenses.
Any proposed changes to services, benefits or fees that directly affect residents, must be communicated to residents of the village. It’s a good idea to confirm with the retirement village operator how increases in fees are handled, and when these increases are passed on to residents.
A change to your financial situation
If your financial situation changes and you can no longer afford to pay the ongoing costs, there are a few options available to you. In most cases, you’re not able to obtain a loan against your unit, but some operators may have provisions to provide financial assistance in times of financial hardship.
Government assistance
Government assistance for services, health and accommodation costs is available in some situations. To find out whether you qualify for assistance, contact a community agency like Age Concern or Citizens’ Advice Bureau, get in touch with Work and Income, or talk to your lawyer or financial adviser about your financial situation.
Moving within the village
During your time in the retirement village, it’s likely your needs will change. You may decide to move to a different unit within the village, go from living with someone to living alone, or you may need a higher level of care.
Find out what charges there are for moving within the retirement village – including moving into a special care facility. This information should be included in the Disclosure Statement and Occupation Right Agreement.
Costs when transferring within a village
When moving between units within a retirement village, some operators don’t charge a fixed deduction. Or they may regard the time you already spent in your first unit when calculating the fixed deduction for your second unit. Have your lawyer check this and confirm the transfer policy in your retirement village with the operator.
Fixed deduction
The retirement village operator will retain a fixed deduction of around 25 – 30 per cent of your original capital sum when you leave or your unit is relicensed. This information will be provided to you up front in your Disclosure Statement when you first sign the Occupation Right Agreement. You should also receive an indication of the amount you’re likely to receive if you leave the village after 2, 5 or 10 years of buying into the village.
Over the next 3-5 years or so of your occupancy, between 25 and 30 per cent of the capital sum will be used to cover the costs of communal facilities, management fees, and long-term maintenance. This portion of your capital sum payment is called a “fixed deduction”, and is deducted at the end of your Occupation Right Agreement.
In some retirement villages, the “fixed deduction” may also be referred to as a “deferred management fee”, “capital sum deduction”, “depreciation”, “village contribution”, “donation”, “amenity”, or “facility fees”.
Because the fixed deduction amount usually accrues over the first 3 to 5 years of your occupancy, if you do leave the village within that time you may not necessarily lose the full 25 to 30 per cent of the capital sum.
Capital gains
In most cases, residents do not get any share of capital gain on their unit when the unit is relicensed. Your Occupation Right Agreement and Disclosure Statement should include information about any capital gain share from the sale or disposal of your unit.
Capital loss
Some Occupation Right Agreements may contain a capital loss clause. This means that if the retirement village operator sells your unit for less than what you paid for it, you are expected to cover any losses. Have your lawyer check the agreement and explain any capital loss clauses that may be included in your contract before you sign.
Costs when leaving the village
When you leave the village and your unit is relicensed, there are some costs that you will need to pay. It’s important you’re aware of these costs as you may need to factor these in if you decide to live elsewhere or you want to set aside this money in your will.
Choosing a RVA accredited retirement village means you’re reassured that the village is being run in a manner that protects and meets the needs of its residents.
How does the village work?
There are a few ways in which retirement villages can be owned and managed, and these vary from village to village. In some cases, retirement villages are owned by a company or a charitable or religious trust. The village may be owned in partnership or by an individual.
Most retirement villages employ a manager who will look after the day-to day running of the village. Unless exempt, all retirement villages must be registered and have a Statutory Supervisor appointed.
What is the Statutory Supervisor’s role?
The Statutory Supervisor is an independent individual or company appointed by the retirement village operator to financially monitor the village and ensure it is performing its duties in accordance with the Retirement Village Act.
Aside from reporting the financial position of the village to its residents and the Registrar of Retirement Villages, the Statutory Supervisor will also handle any deposits and progress payments made by residents or intending residents.
To find out more about the Statutory Supervisor’s role in a retirement village click here.
What is the Retirement Village Association’s (RVA) role?
Retirement villages may choose to become a registered member of the Retirement Villages Association, a voluntary organisation governed by an executive committee made up of senior members of accredited villages, such as CEOs and CFOs.
Under the RVA, retirement villages must adhere to the association’s auditing and accreditation scheme, which requires the village to be audited every three years to ensure it complies with the Code of Practice as set out by the Retirement Villages Act 2003.
For residents, choosing a RVA accredited retirement village means you’re reassured that the village is being run in accordance with the Retirement Village Act, in a manner that protects and meets the needs of its residents.
What does a residents’ committee do?
The residents’ committee is a group made of elected residents who represent the interests of their fellow residents in a retirement village, acting as the communication channel between residents and the operator.
The residents’ committee may call meetings with the operator, the statutory supervisor and residents, and plays an important role in providing feedback to village management to ensure high standards are maintained.
The termination process
When a resident leaves a retirement village, the retirement village operator controls the sale of their unit. Usually on termination of licence, the operator will make the unit ready for resale and put it on the market.
In some retirement villages, the resident is responsible for paying the ongoing weekly fees until the unit sells, and will only receive the exit repayment when the unit is sold. Any necessary refurbishments that need to be done to the unit will inevitably delay the sales process. Other operators stop charging the weekly fees when the resident departs.
The Code of Practice clearly sets out the process for the resale of units, specifying that if weekly fees are still charged when the resident departs, these must be reduced by 50 per cent within six months of departure. Your Disclosure Statement should also include information about the disposal of units in the retirement village, as well as the average time it usually takes to sell and any unit specific information.
Refurbishment
Your Occupation Right Agreement will set out your responsibility when it comes to refurbishment and fair wear and tear of your unit. Ask your lawyer to explain any liability you are responsible for in the case of damage caused or alteration works that you arranged to have done in your unit as this is generally all that can be charged as part of the refurbishment.
In summary, some of the costs you may be expected to pay for when leaving a retirement village include:
• The fixed deduction: 25 – 30 per cent of your capital sum paid on entering the village,
• Removal of any alterations you have made to your unit,
• Administration or marketing fee related,
• The legal fees for changes to land titles,
• Ongoing weekly fees – these must reduce to 50 per cent after six months of your departure,
• Refurbishment or repairs for damage that is deemed beyond fair wear and tear,
• Valuation fee – The Code of Practice requires the operator to have the unit revalued before it is sold if resold within 6 months. If you do not agree with the valuation, you may obtain your own valuation at your cost.
Understanding your rights and obligations, knowing who handles complaints, and what the process is, can bring peace of mind.
What is the complaints process?
Living in a retirement village is not unlike living in any community; at times, things can go wrong, affecting you emotionally, mentally and even physically.
Whether you have a complaint about the village, operator, manager, or another resident, understanding your rights and obligations, knowing who handles complaints, and what the process is, can bring peace of mind.
Complaints policy and process
All retirement villages must have a complaints policy and procedure as this is a requirement of the Retirement Village Code of Practice, and your retirement village operator should provide you with a copy of this.
In its simplest terms, the complaints policy outlines the operator’s obligations in responding to any complaint about the retirement village or another resident within 20 working days. If your complaint cannot be easily resolved, your operator may ask for a time extension or refer you to an alternative dispute resolution process such as mediation. It’s up to you to accept or decline the operator’s request.
Once your operator responds to your complaint, you can either accept or reject the response. If you’re not satisfied or you disagree with the response or the way in which the complaint was handled, you may consider mediation or issue a dispute’s notice so that the matter is considered by a disputes panel under the Retirement Villages Act.
Mediation
To resolve a dispute between a resident and the operator, it may be necessary to agree to a mediation process. A mediator – an unbiased specialist trained in helping resolve disputes – helps residents and operators talk about and resolve problems without having a disputes panel member hold a dispute hearing. A mediator will help you identify the issues, discuss the problems, and find a workable solution.
Disputes notice
In a case where a complaint is not resolved within 20 working days, the complaint may be dealt with by a disputes panel. A disputes panel is made up of members chosen from a list of independent adjudicators approved by the Retirement Commissioner. A detailed procedure for a formal dispute resolution is set out by the Act. For more information, search for “Disputes Process” on retirement.govt.nz.
What are the village rules?
To give residents and their families greater peace of mind, clear communication is vital. When it comes to village rules, most retirement villages have a set of unique written rules that cover anything from how many visitors you’re allowed, whether pets are accepted, to the maintenance and upkeep of gardens, number of parking spaces allocated to you, and any additions or renovations you’re allowed to make to your unit.
Your retirement village operator should provide you with a copy of the village rules, but you may want to find out who sets the rules and how often they can change.
In all retirement villages, there are certain matters that the operator needs to consult with residents on. These include increases in charges or refurbishments, and in some cases, how the village is run.
Many retirement villages have active residents’ committees who meet regularly with the retirement village operator to talk about any issues raised on behalf of the residents. The committee plays an important role by providing resident feedback to village management, ensuring high standards are consistently met.
Before deciding on a retirement village, talk to the residents and residents’ committee to find out how the operator responds to issues and concerns raised by residents. Questions to ask could include:
• Does the village have a residents’ committee?
• Is there a newsletter?
• Do residents regularly meet with village management outside of its AGM?
• How else does the manager like to consult with residents about any proposed changes?
When it comes to village rules, most retirement villages have a set of unique written rules
It’s important you find a lawyer experienced in retirement village matters
How do I sign up?
Once you’ve decided on a retirement village, you are required to get independent legal advice before signing the Occupation Right Agreement.
The lawyer will go over the agreement with you and explain your rights and obligations and then witness your signature and certify that they have done this.
It’s important you find a lawyer experienced in retirement village matters. You can do this by contacting the New Zealand Law Society (www. propertylawyers.org.nz), consulting with your family lawyer who may be experienced in handling retirement village law and industry issues, or by asking residents in the retirement village for recommendations of a suitable lawyer.
At this point, it’s a good idea to review your estate as the retirement village operator may require you to have a will and powers of attorney in place while you are living in the village.
Key Documents
You must receive the following key documents from the village operator before you can sign the Occupation Right Agreement:
Disclosure Statement
This document sets out:
• The type of legal title – licence to occupy, unit title, cross lease or lease for life.
• Costs for entering, moving within the village, and leaving the village.
• Charges while living in the village.
• Cooling-off period.
• Services and facilities offered at the village.
• Maintenance and refurbishment arrangements.
• Financial return a resident could expect in two, five or ten years.
• Termination of agreement.
• Sale process when a resident leaves the village.
• Status of the village – i.e. units still under construction.
• Ownership and management structure of the village.
• Name, role and contact details of Statutory Supervisor.
Code of Residents’ Rights
This document summarises your basic rights under the Retirement Villages Act. These include:
• Services and benefits promised to you in your Occupation Right Agreement.
• Matters affecting the terms and conditions of your residency.
• Consultation about any proposed changes to the village or charges that you are required to pay.
• Your right to complain and receive a response.
• An efficient disputes process.
• Your right to be treated with respect and courtesy.
Occupation Right Agreement
This is your contract detailing your rights and obligations relating to:
• Your payments.
• The manager’s responsibilities.
• Procedures relating to meetings.
• Termination rights.
• Complaints and disputes process.
The Code of Practice
This document sets out the minimum standards of operation for the village, to which the village operator must comply. The code covers:
• Staffing.
• Safety and security.
• Fire protection and emergency management.
• Transfer of residents within the village.
• Resident involvement.
• Complaints and disputes.
• Accounts for regular fees.
• Maintenance and upgrades.
• Termination of the agreement.
• Communication.
Cancelling your agreement
Once you’ve paid your deposit, the Statutory Supervisor or independent lawyer acting on behalf of the retirement village is required to hold your deposit until settlement date, or until you cancel the Occupation Right Agreement should you decide to do so prior to the expiry of the cooling-off period.
You may cancel the Occupation Right Agreement after you’ve signed it if:
You change your mind during the cooling-off period. The cooling-off period is a minimum of 15 working days from when you sign the agreement; the exact length of the cooling-off period pertaining to your agreement will be stated in the Disclosure Statement.
The unit has not been built within six months of the proposed completion date as stated in your agreement.
You discover substantial breaches including the village not being registered, the Disclosure Statement or Occupation Right Agreement not containing the correct information, an independent lawyer not certifying that you understand the agreement and witnessing your signature.
If you do cancel your agreement, the village will refund you the amount you paid with any interest added on, less any charges for services used or damage caused if you lived in the unit during this time.
How can I get more information?
There’s a lot of information to absorb, and it’s understandable you’ll have questions. If you’re looking for general information about retirement villages, contact the Commission for Financial Capability on: 09 356 0052 or visit their website retirement.govt.nz.
Alternatively you can download free of charge from www.legislation.govt.nz.
Download your free copy of the Retirement Villages Code of Practice 2008 here: www.hud.govt.nz.
Work and income provide a range of financial assistance options, including accommodation assistance, if you are 65 years’ old or over. You can contact them by phone: 0800 559 009, or find out more via their website www.workandincome.govt.nz. For information about residential care subsidies or loans, call 0800 999 727.
Lastly, if you’d like to know more about New Zealand-owned Generus Living, please get in touch with us. Click here to find out more information about our collection of villages.
If you’d like to know more about New Zealand-owned Generus Living, please get in touch with us.
Generus Living is 100% New Zealand owned with a vision is to be the leaders in the creation of premium retirement villages and aged care facilities in the country.
Generus Living
Who is Generus Living?
Generus Living is the group behind a premium collection of New Zealand’s most admired senior living environments in some of the most sought after locations. Generus Living is 100% New Zealand owned with a vision is to be the leaders in the creation of premium retirement villages and aged care facilities in the country. With villages in Auckland, Mount Maunganui and Christchurch, the company has specialised in partnering with charitable trusts, iwi and likeminded parties to develop villages for discerning locals while concurrently creating a legacy for its partners.
Our commitment to Transparency
Each one of our Villages provides the highest level of build quality, amenities and facilities. As a result, we significantly subsidise resident living costs and our returns are only realised through a deferred management fee structure on the termination of the occupancy.
Weekly Tariff
We understand that residents are often on fixed incomes and need certainty regarding potential weekly fee increases. Generus Living offers both fixed and Consumer Price Indexed (CPI) village tariffs. When you move to a Generus Living village and choose a village tariff that is fixed for life, it will never increase. Alternatively, tariffs based on CPI are reviewed only once per year and will not rise beyond the percentage change in the CPI, providing you with assurance over your annual expenses
Repairs & Maintenance
As part of the Generus Living offering, our approach to repairs and maintenance is straightforward and transparent. We, as the
Operator, supply the chattel, while residents are responsible for maintaining the items they use. When an item reaches the end of its economic useful life, we, as the Operator, will replace it. This policy is clearly outlined in our Disclosure Statement and further detailed in our Explanatory Guide.
Transfers
Residents in Generus Living villages are able to move from villas to apartments without paying a double deferred management contribution. The village contribution is calculated based on the difference between the entry payments of your original apartment and the new one.
Care
Our villages are designed to enable residents to “age in place” for as long as possible. We recognise the importance of your home and are committed to providing the necessary support services. However, in some inevitable cases it may be necessary for residents to move to a Care Centre. Generus Living is committed to developing care facilities at all our villages. All residents have priority to Generus Living Care Centres should you or your partner require more specialised care and attention.
Termination & Relicensing
Your village tariff will cease once your license is terminated and your unit is vacated. We approach the refurbishment and relicensing of units as expeditiously as possible. In the unlikely event that we have not paid the termination sum within a 9-month period, then we will rebate the deferred management fee at the same rate as it was originally accrued.
When your unit is relicensed, any potential relicensing gain or loss is not attributed to the resident. Your termination figure is certain and known at all times. There are no hidden costs when you leave; you will not be charged any commissions, selling fees, legal fees, or marketing costs.
The Foundation Auckland
Our vision for The Foundation was to create a world class haven of refinement, sophistication and care - a place to feel energised, at home and rewarded in your later years. The Foundation is about retirement without compromise. Everything from its prime central location to the way a kitchen drawer opens and closes is about quality, refinement, attention to detail and most importantly - comfort.
It is a place for you to enjoy your retirement years with security, vitality and engagement. The peace and quiet of your own residence is further enhanced by the tranquillity and landscaped beauty of your surroundings and pathways seamlessly opening on to The Domain next door.
www.thefoundationvillage.co.nz
541 Parnell Road, Auckland
Ranfurly Village Auckland
Located close to central Auckland is Ranfurly Village, with the 110-year old Ranfurly House at the very heart of the village. Along with apartments that have been built to complement Ranfurly House and a state of the art care facility, Ranfurly Hospital, the village features a variety of resident amenities, including a Drawing Room, Billiards Room and Bowling Green.
Ranfurly House serves as a central gathering place for residents, offering a variety of amenities, including a café and restaurant, bar, lounges, cinema, and wellness centre. The village also features a gymnasium, indoor swimming pool and spa, a craft and hobbies room, and a resident workshop.
www.ranfurlyvillage.co.nz
539 Mt Albert Road, Auckland
Pacific Lakes Village Mount Maunganui
Pacific Lakes Village is where life will begin for active retirees. Imagine waking up each morning in a beautiful lakeside home in one of New Zealand’s best beach holiday spots, situated on the cusp of Papamoa and Mount Maunganui in the beautiful Bay of Plenty This can be your reality at Pacific Lakes Village, a vibrant community that will provide an ideal setting for your active and independent lifestyle. The spectacular village landscape will be unmatched, with stunning homes nestled within spacious botanical-style grounds.
Situated across the road from sister Pacific Coast, this new village will offer the same unprecedented level of quality and features, but with a special focus on its environmental footprint.
www.pacificlakes.co.nz
242 Grenada Street, Mt Maunganui
Pacific Coast Village Mount Maunganui
Ideally situated on Maranui Street, between Papamoa and Mount Maunganui –consistently voted one of New Zealand’s top seaside holiday spots for good reasonPacific Coast Village is a resort style village offering a range of architecturally designed, spacious villas.
Amenities include an international sized Greenweave bowling green, a 25-metre indoor swimming pool, spa and gymnasium, the Beach House Community Centre, library, lounge, restaurant, bar, cafe, craft rooms, wellness centre, cinema, hair salon and a range of general activity areas.
www.pacificcoastvillage.co.nz
210 Maranui Street, Mt Maunganui
The Russley Village Christchurch
Set within beautifully manicured gardens and grounds in a truly idyllic setting within the heart of the garden city, The Russley Village is one of Christchurch’s finest retirement lifestyles, setting new standards with uncompromising and high quality facilities.
Along with a range of architecturally designed villas, terrace houses and apartments, the village features a range of facilities for residents to enjoy, including the Abode Café and Brasserie, bespoke cinema, library, study and computer area and an arts and crafts space, the village bowling green and gym. The wellbeing suite provides a variety of services by arrangement including hair salon, spa treatments and consultation rooms.
www.russleyvillage.co.nz
73 Roydvale Avenue, Christchurch
Holly Lea Village Christchurch
Boutique-style retirement village, Holly Lea Village, is set on three acres of wellmaintained grounds surrounded by well-established trees and tailored gardens. Just a short stroll away is Mona Vale, Deans Bush, Fendalton Library and Fendalton Mall.
Holly Lea offers a range of studio, one and two bedroom apartments. As well as 24hour onsite staff, the village provides a range of facilities including lounges, cafe sun room and dining room, gymnasium, cinema, library and activities rooms.
www.hollylea.co.nz
123 Fendalton Road, Christchurch
