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Contents: Mechanics of “Gals Motors” are the best in Ukraine Donetsk welcomed new Lexus ES Set of victories of “Avtogals” is going on We congratulate “Delta Motors” with 6th anniversary! Local and world Tennis battles Test drive of Toyota GT 86 Happy birthday, “Autowind”! Enjoyable present for the Day of Kerch From classic to modern
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Word from editors
Dear friends! We are happy to meet you again on pages of “Gals Inform” issue. The group of “Gals Motors” companies is constantly developing, and that is why there are a lot of bright and simply interesting events happening. Our pleasant task is to inform you about life that colleagues in the group of our companies live, high targets which they set, sources they use to achieve records, how they celebrate memorable events and what mission in society they fulfill. About all of this - in present issue. Please, pay attention that we have added two tear-off coupons at the last page. It is a form of feedback. You may have some questions which you would like to address to general director Vasiliy Dmitriyevich Gerelyuk personally. Please, fill in the first coupon and you will be able to read the answers to your questions in the next issue. The second coupon offers you to write down your offers, comment as to the contents of the issue. Filled in coupons you can give to your human resources managers. We hope for your active participation, your point of view is very important, nor matter of your position in the company. You can also send your ideas or comments at galsinform@avtogals.ua
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Achievements
Mechanics of “Gals Motors” are the best in Ukraine The next National Toyota Skill Contest proved high professionalism of our service specialists.
“The stronger the rival – the dearer the victory”
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On 14th of September Kiev was hosting the third Toyota National Skill Contest, organized by official distributor of Toyota and Lexus in Ukraine CFI “Toyota Ukraine”. In the framework of the event 24 participants from 33 dealership
centers were competing for the title of the best mechanic, and under the nomination “Spare parts consultant” 12 specialists were competing for the leadership. All representatives were selected according to their professional skills, so there might be no doubt in their qualification. The contest was organized in such a way, that the winner could be just the one who dedicated much time to theoretical knowledge and practical work. In the course of the Contest mechanics were fulfilling tasks in four directions: measurement of parameters in different automobile systems, practical tasks in diagnostics and service maintenance, and solving general theoretical issues. Service consultants, in their turn, had a task to show high professional skills in communicating with customers.
“From one side, they cheered up and supported, but from the other side – personally me would be ashamed to lose. So, in general, I felt additional responsibility.”
We have to note that this year Contest organizers decided to add some high spirit and every dealership center had to form a cheer team with minimum three people. They were allowed to use different symbols, emblems, flags to cheer up the participants. The most active cheer groups were awarded with special prizes. The support of our cheer group was not in vain, in mechanic contest “gold” and “silver” was taken by representatives from the group of our companies. The second place was taken by Yury Belov from Toyota Center Lugansk “Autowind”, the winner of the Contest became Alexander Boyko, mechanic of Toyota Center Donetsk “Avtogals”. We asked Alexander to share his impressions from the Contest with our readers: 5
Достижения G.I. Alexander, please, tell us how you felt when realized that you had taken the first place. A.B. Well, it took quite long time for me to realize my victory. One part of me believed in success, but the other – had some doubts. G.I. It is not your first time of participation in the Contest. Do you feel the difference of this Contest from previous ones?
A.B. It is true, it is not my first participation in this Contest. Last year I missed literally just some “millimeters” to the victory. But this year I did not let my luck go. Well, I did not notice any significant differences, besides that cheer teams were allowed to support the participants. From one side, they cheered up and supported, but from the other side – personally me would be 6
ashamed to lose. So, in general, I felt additional responsibility. G.I. What do you think about professional level of your rivals? A.B. without exaggeration, professional level is very high. Each contestant had passed difficult selection tours; I had no doubt as to high professionalism of my colleagues from other dealership centers. That is why, it was
especially pleasant to realize that I had won. As we say, the stronger the rival – the dearer the victory. G.I. Certainly there was some preparation work before the Contest, please, tell us about it. A.B. I was getting ready for the Contest for
the whole year. Mostly I was working with theoretical issues. I am an electrician according to my speciality, that is why I had to work out other fields of service maintenance. There is a special teaching program for service specialists developed by Toyota, it helped me a lot. When there was something I did not understand I was taking it in to practice. G.I. Does this preparatory work and participation in the Contest help you in your everyday work? A.B. It helps me much. In work process there are always different situations and questions which need answers. And I was already covering those questions during the preparatory work. So now I can solve those questions quickly and effectively. G.I. What is the difference between good mechanic and extra-class mechanic? What are the character lines of auto service champion? A.B. Well, to my mind those lines are patience and hard work. If some problem is difficult to solve, one has to muster all strength and “fight” this difficulty. Quick wittedness is also important, to be able to solve difficulties quickly and effectively. G.I. How do you plan to rest and spend your money? A.B. More likely that I will spend money for house reconstruction, and actually there is no time to rest, there is a lot of work ahead of me. G.I. How did your colleagues react to your victory? A.B. They reacted absolutely positively. They were happy for me. I took pains to take the first place and pass the baton to my colleagues. The winners do not participate in the next Contests. So, now I want to go to Japan to see
the manufacture and local service stations. It could be good to take such experience. I want to wish luck and patience to my colleagues; everyone can take victory by his efforts. The most important thing – is to believe in yourself.
“For the extra-class specialist it is important to have patience and hard work. If some problem is difficult to solve, one has to muster all strength and “fight” this difficulty. Quick wittedness is also important, - to be able to solve difficulties quickly and effectively”. It is twice pleasant that our mechanics did not only divide the first and second places between themselves. According to results of the Contest the first six places, except the third one, had been taken by the representatives from the group of our companies. From one side it is the best confirmation of high professionalism of our service specialists, and from the other side – it gives us grounded hope for victory continuation. Besides, Toyota Center “Avtogals”, as the company educated such a professional was awarded with annual subscription for technical documentation of Toyota. “GalsInform” editors congratulate Alexander Boyko and Yury Belov with the first and second places taken in the Contest, and also Alexander Parshunkov (“Omega Motors”), Igor Scherban (“Azovmotor”), Ivan Filatov (“Delta Motors”) with 4th, 5th and 6th places accordingly. Believe in yourselves and win!
In the next issue you will read about Andrey Taranov`s (“Omega Motors”) trip to Japan – the winner of Toyota National Skill Contest of the previous year. Do not miss it! 7
Presentation
Donetsk welcomed new Lexus ES In the course of work under the 6th generation of Lexus ES the engineers from the Country of the Rising Sun had used advanced designer’s conceptions and created absolutely new automobile. The exterior of a modern sedan ES series fully conforms L-finesse philosophy, basic elements of which are progressiveness and exquisite elegance. On the 22-23rd of September official Lexus dealer in Donetsk “DonLex” held grand presentation of a new Lexus ES. The event consisted of two parts: premier presentation of a new car and its testing in action, so to say in road conditions. Bright, memorable show in European – Japanese style did not leave guests of “DonLex” indifferent. Smiling hostesses dressed in traditional Japanese kimono were treating guests with refreshing champagne. Guests were also offered delicious appetizers among which Japanese rolls and sushi were on the first place. Specially invited barmen did their best to please the public. On the coach covered with rose leaves they have built a wonderful glasses pyramid and no drop of champagne was missing. The atmosphere of a holiday was warmed up with a live music in lounge style. Guests` impatience grew with every minute. More and more of curious glances were concentrated on a blanket covered car. But the host of event was not in a hurry to show new car to guests, first they were little bit dared with a specially prepared quiz. Guests who first gave correct answers to the quiz questions from the history of brand, received memorable presents 8
from “DonLex” and partners of event: Lexus accessorizes, champagne, fuel tickets, and certificates for a luxurious dinner in a restaurant. At last there came a moment to present a new car to guests. New Lexus ES faced fans of the brand. In a solemn speech addressed to guests,
commercial director of “DonLex” Sergey Petrovich Divak had noted: “… Lexus philosophy is to look to the future. This approach is also used by “DonLex” company. Today`s presentation is one more possibility for us to express you our appreci-
ation, and readiness to be your reliable partner in the future…” But presentation of a new car is not just a beautiful show. Every visitor could estimate hard work of Japanese constructors, making themselves snug in a car leather salon. Even if 9
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anyone had any doubts as to high quality of exterior and interior of a new Lexus ES, they vanished at ones after personal meeting with a car. Elegant design is created in accordance with the most severe technical requirements. Improved air dynamics had boosted speed criteria and engine effectiveness. Extended wheel base and renewed seats construction gave additional space to passengers. Especially it could be felt with the back seat, where as we know more space could only comfort passengers. All the guests could appraise salon comfort. Of course new Lexus ES could not miss modern informational technologies and scientific developments. New sedan of a business class is equipped with a remote control system Remote Touch, which significantly lowering informational pressure on a driver. Big 8 inches screen displaces all necessary information; elements of control are comfortably located under the 10
right hand and easy to use. Three zones climate system supplied with Nanoe technology, which ionizing atmosphere in salon, cleaning air from microbes and smells. It also has anti allergic effect and affects humidity. All these advantages and comfort guests could feel during a test drive on the next day. At once after the presentation first Lexus ES of the 6th generation had been passes to its rightful owner. Besides, one of the guests had a birthday on that day, and event organizers could not leave this fact unnoted and that person received a valuable present. Positive emotions of guests at the presentation and a test drive were the best mark of new Lexus ES. There is no doubt: this car has a big future in Ukraine.
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Nomination
Set of victories of “Avtogals” is going on “Autostyle” competition, the second quarter. “Toyota Style” project is in its full swing. Let us remind you that winners of the 1st quarter had been awarded with special marks for the leadership in creating style of each model. Possibly the victory let all the participants relax. However the conditions of the contest promise changes. Earlier there was counted a total team number. Today dealers will have to gain points for every model. Such creative approach will be counted in awarding. With a first sight at the results of the 2nd quarter some interesting changes are visible at once. Last
time “Avtogals” was a leader with three models in a list: Yaris, Avensis and LC-200. Today dealership center doubled its achievements and can boast with creative approach to Yaris, Auris, Camry, RAV4, LC-150 and Hilux. With such a dynamic the most intrigued would be results of the 3rd quarter. As we see Lugansk dealer “Autowind”, probably, has some strategic line as to its rivals. Comparatively to the results of the 1st quarter, Lugansk cut its list of stylish models from 4 (Corolla, LC-150, Hice, Hilux) to three (Prius, Avensis, LC-200), but today it has hybrid Toyota Prius in its list, moving “Azovmotor” from the second place. In its turn Mariupol team took the 3rd place moving “Omega Motors” Sevastopol team. It is quite obvious, that Toyota Center “Avtogals” is not going to give its first place to rivals, and intends to keep it till the end of the year. But there could possibly be other pretendents for leadership, will see it soon. The results of “Golden” nomination. According to the results of the 2nd quarter Toyota Center “Avtogals” had won not just “Toyota Style” contest but a prestigious “Golden Globe” as well. During the contest the leadership of “Avtogals” was quite obvious
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but “Delta Motors Crimea”, “Omega Motors” and “Azovmotor” did not let rest. The score was mostly equal. The intensity of emotions was kept until the last moment. At the end there was just one leader left – “Avtogals”. So, Donetsk dealer won one more victory and received double price. As we know, spending won money wisely – not an easy task, but “Avtogals” had coped with it with dignity. On 18th of October all the staff went to celebrate victories in bowling club “Chameleon”. After light refreshments all divided into teams and started their bowling competition with fun and joy.
Here staff could relax, enjoy their time, communicate with each other in non-work atmosphere, and simply enjoy their lives. After competitions in bowling, teams did not stop and started a new competition – in dancing this time. Good ballet pairs had been awarded with a prize. “GalsInform” editors congratulate “Avtogals” and wish the company not to stop with their achievements and keep their victory track.
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Birthday
Congratulations to the “Delta Motors” with 6th anniversary
School age was celebrated with fun and adult seriousness. 23rd of August Toyota Center “Delta Motors” celebrated its 6th year from the date they first opened their doors to customers. It is not a jubilee, of course, but for the company this date is significant. To celebrate such an event “Delta Motors” staff went outside the city in a real journey. They went from Simferopol to Bahchisaray region; there 8 kilometers from Bahchisaray monastery on the hill under the rock, medieval cave monastery Kachi-Calion is situated. Rock massif, where that ancient settlement lived, resembles a ship. Huge rock, resembling a stern of a stone ship, 14
has deep cracks with the correct lines of a big cross. That is why this city was called Kachi-Calion, which means “Cross ship”. There are a lot of caves in the rock, and at the very top, approximately 140 meters high there is a spring of St. Anastasia. After joyful ascending “Delta Motors” team refreshed themselves with spring water which is, by the way, considered to be healing. Felling full of energy again, joyful team had an excursion around small but very beautiful place where St. Anastasia lived. Nowadays a couple of obedients live and work there, church services are conducted by priest of Uspensky monastery. Next point of holiday journey was visiting a manor “Alimova Balka”, which is situated at the foot of a mountain in the valley of Kacha river. The team could experience by themselves that descending the mountain is as difficult as ascending. But nev-
ertheless team spirit of “Delta” team was stronger than any obstacles, and after difficult route it was time to rest. Open swimming pool was cooling and charming; chargrills had a very appetizing smell of delicious Crimean dishes.
Team spirit of “Delta” team was stronger than any obstacles, and after difficult route it was time to rest. Can one be seated at one place surrounded by picturesque Crimean sceneries? Of course not! So our heroes could not as well. After having some snacks they hurried to start horse riding, fishing, and the most courageous had 3 hours mountain ride at four wheel motorbikes. This journey was a real present for “Delta Motors” staff to company`s 6th anniversary. So, the only thing we can is to join the congratulations for the company and follow their example, because we have to be able to work properly and rest with dignity!
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Arena
Local and world tennis battles Annual tennis tournament under the patronage of Toyota Center “Avtogals” and Donetsk association of tennis amateurs was held 14-15th of July on the courts of tennis club “Kalinova Balka”. More than 70 tennis players from different cities of Donbass came to take part in the tournament. July days were really hard for the tournament: the temperature reached +40C. But it did not stop the sportsmen from fighting till the end. Traditionally, “Avtogals” company was supporting sportsmen from Donetsk. Tense sets have been lasting from morning till late evening. Men were playing on open courts, women – in halls. To support sportsmen and raise their sport spirit all Toyota model range was standing in a 16
raw close to the courts. During the breaks everyone could take a test drive. The tournament was held among the amateurs, but even professional players could envy firmness and insistence of the participants. Days of the tournament had quickly passed, and in the evening of the second day the names of the winners had been already known. According to the results of the tournament the leading places had been taken by tennis players from Donetsk, Mariupol, Druzhkovka, Kramatorsk and Severodonetsk. Our players had taken the second and third places. The head of Donetsk Tennis Association solemnly congratulated the sportsmen. Besides traditional medals and diplomas
the winners were awarded with special prizes: exclusive presents from Toyota Center “Avtogals”. Following the example of “Avtogals”, sport spirit had passed to “DonLex”, which became a partner of the second international tournament among women. At the courts of hotel complex “VicCourt” real battles took place. As July days were really hot, “DonLex” decided to cool the participants providing a test drive on a luxurious cars. Almost all Lexus model range was available for the test drive. In a pair tournament our local tennis players had won – those were sisters Kichenok, and it really pleased Ukrainian fans among which there was “DonLex” company. In a single tournament the first place of 1st International women
tournament VICCOURT CUP had been taken by sportsmen from Serbia Vesna Dolonts.
“Traditionally “Avtogals” company was supporting sportsmen from Donetsk, feeling happy for each successful service and sad when the ball was lost by the player”. “GalsInform” editors congratulate the winners of the tournaments and wish them luck in conquering new heights. We hope that in the next season with the help of sponsorship from our dealership centers, sportsmen would be able to take all prize places, and we would inform you about it on pages of our issue.
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Test drive
Test drive of Toyota GT 86 – legendary “Hachiroku”
“Hachiroku” means 86 in Japanese. That was the name of Toyota Trueno AE 86 in 80s which became a drift car model. Today it is the name of a granddaughter of legendary “hachiroku” – new compact sport coupe Toyota GT 86. When the admirers of sport cars discovered that Toyota GT 86 was available in Toyota showrooms they rushed to test drive it. From the end of August and till the middle of October the group of our companies gave such a possibility for everyone, creating a real speed festival. In every region it was possible to test drive Toyota GT 86. All dealership centers added some interesting elements to the festival. And it is not surprising, because a test drive with such a “sport lady” needs some special approach. On the noted day the guests were met with 18
joyful music which warmed up a desire to get quickly into the car. However every participant was briefed before a test drive, and ambulance cars on the route proved that word “sport” in description of new Toyota coupe is not an empty word. All test drives without exceptions were made on specially prolonged routes, so our guests
could be able to enjoy driving a real Japanese sport car. Distance, sharp corners on the route let the participants really feel the car.
Enthusiastic smiles and fiery eyes of “drivers”, better than anything else showed that it was a great pleasure for them to feel as if they were owners of Toyota GT 86 even for a half an hour. “Hachiroku” car having 2 liter air-breather with 200 h.p. has speed capability of 230km per hour. But speed is not the main feature among technical characteristics of the car. Sharp corners – the nature of the car. Toyota GT 86 is able to make turns accurately, smoothly and aggressively together with the smoke from the wheels. Especially for the drift lovers, Japanese engineers foresaw the possibility to switch off the stabili-
ty control system and made suspension rather tough. Aerodynamics, quite informative steering and rear wheel drive give many possibilities for extreme drive on a highway. During the days of test drive there were many of those who prefer high speed and extreme drive. All the participants could feel the advantages of new GT 86 by themselves. Enthusiastic smiles and fiery eyes of “drivers” better than anything else showed that it was a great pleasure for them to feel as if they were owners of Toyota GT 86 even for a half an hour. To make tedious waiting for a test drive more enjoyable companies created pleasant atmosphere. For example, Toyota Center “Avtogals” organizes a fruit buffet and fine non-alcohol bar which helped to still thirst. Toyota Center “Autowind” and “Delta Motors Crimea” treated their guests with tea and sweets. “Omega Motors” offered Red Bull and Burn drinks. Even employees` dress code highlighted sport spirit of the festival.
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Тест-драйв To remember this fine day people constantly were making photos with beloved car. “Avtogals” company prepared a special surprise for its guests. Each participant of test drive was presented with a photo of him and Toyota GT in a lovely branded frame. Test drive of Toyota GT 86 became a real festival for racing fans, and the best award for Toyota staff were smiling faces of guests.
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Holiday
Happy birthday, “Autowind”! Toyota Center Lugansk “Autowind” presented off road test drive for its customers. 29th September 2012 Toyota Center Lugansk “Autowind” celebrated its 5th anniversary. It was a common holiday for the company and its customers as well. And of course a friendly family has a lot of presents. First “Autowind” employees decided to make surprises for their customers and later create holiday atmosphere for themselves. The last Saturday of September “Autowind” invited their friends for the off road test drive. “Heavy” vehicles from Toyota model line were
taken to the most difficult route, and everyone could have such a test drive and feel the car in the off road situation. Professionals from regional off road club “Azimut 4x4” helped “Autowind” in organization of test drive. Lugansk off roads were tested by four Toyota models: RAV4, Highlander, Toyota Land Cruiser Prado and Hilux. Guests could take any vehicle and experience it on a bumpy road. Off-roaders showed strength, stability and ability to cope with any unpredictable road situation. The participants of test drive could also take part in a quiz, where they often surprised “Autowind” by deep knowledge of the world of cars. Each correct answer was encouraged by a present from Toyota Center. Fresh air and test drive made 21
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ing, bright costumes – all that which created a unique atmosphere of a Cossack theatre. Actors performed about 20 tricks with the help of horses from their own horse ranch – mostly Russian trotters and anglo-arabs. “Autowind” team was watching the performance with real admiration; - many of them were used to work with horse powers under car hood but strong, Long live Cossacks generation! muscular horses were met by the first time. After the performance of the horse theater Test drive did not finish the holiday. In a week after it, Company`s employees with their fami- people could feed horses with apples and hay. lies went to Melovoye country side to continue There was also a mini-zoo, belonging to the theater, and our team had time to watch the an5th anniversary celebration. In such a beautiful imals closer. Special attention was given to little sunny day in a reservation area Streletskaya Step a surprise was waiting for everyone – per- pony which was catching everyone passing her formance of a unique Cossacks horse theatre “house” by the sleeve, and Bactrian camel started to dance at once he heard a musical tune. “During this time its own inner culture was created – and After Cossacks entertainment was Cossacks it is quite pleasant that there is a place for cooperation, meal. Real kulesh which was cooked in a huge cooking pot was very quickly eaten by hungry team work and high loyalty to the Company”. people. After square meal all the staff was making pictures and taking part in the quiz “Interesting facts about “Autowind” showroom”. There is no doubt that celebration of Com“Lugary”. The performance showed different pany`s anniversary was successful! Director of Cossacks competitions, some dramatizations from the life of Zaporozhskaya Sech, horse rid- “Autowind” Andrey Romantsov wished his colguests hungry, so everyone was happy to enjoy kulesh, snacks and barbecue. All test drive participants received memorable certificates of “Off road takers”; also there was a photo shoot for a long lasting memory.
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leagues unexhaustible energy, happiness to each family and luck in work. Everyone could feel proudness and confidence in the future in director`s speech. During that time its own inner culture was created – and it is quite pleasant that there is a place for cooperation, team work and high loyalty to the Company. He also noted that he firmly believed that 5th anniversary was just a beginning of a long successful Company`s history. “GalsInform” editors join to the congratulations and best wishes for the “Autowind” Company! 23
Test drive
Enjoyable present for the Day of Kerch On 15 September Toyota Center Simferopol “Delta Motors Crimea” prepared a real surprise for the town people of Kerch for the Day of the City – test drive of all Toyota model range.
Early in the morning elegant car column decorated with flags entered the city, accompanied by signaling cars and surprised glances of passer bys. The celebration of the Day of the City took place at the central square of Kerch. When the column was moving to this square, red Yaris appeared at the informational screen of the city, this sign was approved to be good luck. And, as a matter of fact, the holiday was really successful. Guests of the holiday showed much interest in the column. During the whole day everyone could have a test drive or just make a photo with a car they liked. Each vehicle was placed in the special area where people could have a closer look at the car and make a test drive. Music, smiling hostess, positive atmosphere created by the staff of “Delta Motors” attracted people and helped citizens of Kerch be in a good mood for the whole day. In the expectation of the test drive people could get 24
acquainted with the exhibitions of drawings of young artists, photos of talented photographers and also could see other creative works of people of Kerch. No doubt, it was quite pleasant to hear flattering comments of test drive participants. For example, Nikolay (34, Toyota Avensis fan), said: “I was glad to have a possibility to drive all Toyota models and not just as a driver but as a passenger as well. It is a pity the route was straight, just to the hotel “Meridian”. If only I could, I would drive somewhere far away”. A young boy Yura, aged 12 sincerely noted: “I do not have driving license yet but I feel good enough even to sit in such a great car. And I will not be surprised if I dream how I drive this car at a high speed tonight”. Well, our dealership center “Delta” is just working to make such dreams come true, helping people of Crimea fill their days with joy and high speed.
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Will be happy to know your comments and ideas. “Galsinform” editors. С удовольствием отвечу на Ваш вопрос. Герелюк В. Д.
Will be delighted to answer your questions. Gerelyuk V.D.
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From classic to modern
All people are the same when they are talking; they are different in their behavior. Jean Molière
If sharp words could leave spots we would all be smudged.
The truth is like bitter medicine – not pleasant but renovating our health.
Honoré de Balzac
People do not believe so firmly in anything better than in something that they know very little.
William Shakespeare
Michel de Montaigne
The voice of truth is often unpleasant for the ear.
People are more likely to be intersted in everything but something that is really worth knowing.
Lao Zi
Oscar Wilde
The enemy disclosing our mistakes is better than a friend hiding it.
It is unfair to complain at the sea if one suffers a shipwreck twise.
Leonardo di ser Piero da Vinci
Herbert George Wells
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Corporate issue of LLC “Gals Motors” Editors: Editor – Tkalenko A. S. Layout – Nemchenko V. V. Correction – Svetlichnaya L. L. Donetsk Bogdana Khmelnitskogo ave., 55, 2nd floor Tel. (062) 311-83-38 Fax (062) 311-86-46 galsinform@avtogals.ua Not for sale.
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