Lewis Haughton Wills Brochure 2018

SALES

WE COVER ALL OF CORNWALL Selling or renting your home can feel like a daunting prospect. Choosing the right professionals to help you can take that stress away.

Camelford Padstow

SALES Truro 01872 264120

Helston 01326 455068

Newquay 01637 470047

Penzance 01736 270073

St Austell 01726 431065

Camborne 01209 900076

Wadebridge Bodmin

Newquay Perranporth

Falmouth 01326 211511

St Austell Charlestown

Redruth 01209 900076

Fowey

St Agnes Truro St Ives

Mevagissey

Redruth Camborne Hayle

Penzance Land’s End

Falmouth

Helston Porthleven

Helford LETTINGS

Lizard

Call our dedicated lettings office on 01326 331812

WELCOME TO

LEWIS HAUGHTON WILLS This brochure will give you a brief introduction to our company and show you why we are proud to be leading the way in local estate agency.

Mark Lewis, Director

Paula Haughton, Director

Gareth Wills, Director

As a company we are passionate about providing exceptional results and a client focused approval to our business.

We believe the 3 P’s approach to selling will provide you with the very best sales outcome;

People: Our hand picked team offers property expertise that few can rival. Working as a team with a positive and fresh thinking outset, each individual creates great relationships with our clients to achieve the best possible results.

Premises: With prominent head offices in Falmouth covering West Cornwall and Truro covering Mid and East Cornwall, our high street presence is very strong. This is essential in today’s market where at least 50% of our sales are agreed to walk-in clients.

Promotion: Using the most effective websites and newspaper coverage, combined with video tours and market leading brochures, we provide unrivalled exposure for your property.

VIEW OUR PROPERTIES ONLINE AT LEWISHAUGHTONWILLS.COM

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CORNWALL’S ESTATE AGENT

WHY LEWIS HAUGHTON WILLS? Selling or renting your home can feel like a daunting prospect.

Choose the right professionals; and let us take the stress away.

Since opening for business in 2010, Lewis Haughton Wills have established themselves as one of Cornwall’s leading and most pro-active independent Estate Agencies.

Our aim is simple: To make the buying, selling or renting of your home as straightforward and stress free as possible.

We’ll guide you along the way, offering you honest, no-nonsense advice from people you can really trust, from the first phone call to the final handshake.

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Ethos We are dedicated to providing a trustworthy and exceptional standard of service, making sure your move is as easy as possible and our number one priority.

We treat clients, landlords and tenants with the utmost professionalism, honesty and consideration.

People Our team have a genuine enthusiasm for finding the right people for the right homes.

Each and every one of our team members, all of whom have exceptional knowledge of Cornwall, are dedicated to offering

LEADING THE WAY

you honest advice to ensure you get the speediest and most hassle free sale or let.

If it’s professionalism with a personal touch that you’re after then let us be your representative.

Experience Lewis Haughton Wills was setup by three of Cornwall’s best property experts with phenomenal experience of selling and letting that few can rival. There’s no question we’ve got the know-how. We have a wide range of knowledgeable team members well versed in all areas of Cornwall and the property market. When it comes to sales, lettings

and property management we believe there is no other agent in Cornwall better equipped.

Our aim is to combine our joint ability and knowledge with the very latest in technological support – without losing the personal touch.

VIEW OUR PROPERTIES ONLINE AT LEWISHAUGHTONWILLS.COM

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CORNWALL’S ESTATE AGENT

PROMOTING YOUR PROPERTY Our team will work with you to create a tailored marketing campaign to ensure your property engages with the right audience and stands out in a crowded market place.

Internet Marketing With over 80% of property searches starting online, we aim to capture interested buyers at the very start of their journey. Alongside our website we ensure all of our properties are displayed on a number of top property portals including rightmove where we are a featured agent for wider coverage, Zoopla and PrimeLocation to deliver targeted regional and national coverage.

Advertising We advertise our clients properties in regional newspapers such as the West Briton, Cornishman and Cornish Guardian, as well as other localised papers. A digital display window in both head offices, also showcases our properties, alongside our traditional high quality brochures.

Virtual Tours Our state of the art digital marketing helps both buyer and seller make the right decisions. We can produce a virtual tour of your home to display on our own website lewishaughtonwills.com and also on rightmove.

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LEADING THE WAY

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We found Lewis Haughton Wills to undoubtedly be the most efficient, professional and nicest estate agents we have ever met!

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Mrs S who bought in Penryn

VIEW OUR PROPERTIES ONLINE AT LEWISHAUGHTONWILLS.COM

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CORNWALL’S ESTATE AGENT

LEADING THE WAY IN ESTATE AGENCY “Very friendly and professional. Excellent marketing – kept well informed of viewings and feedback... you gave an excellent service” Mr and Mrs S

Proactive We go the extra mile to generate maximum interest in your property in the shortest possible time. We market all properties across each office for maximum exposure and for the convenience of all of our clients.

Tailored From waterside, farm and landed property consultants to new development and commercial experts, our team offer advice and expertise covering all types of property.

We will individually tailor our services to you providing a truly personal, bespoke package.

Network We are proud to be a part of the Relocation Agent Network. We work with 600 agents showcasing properties 8

to buyers throughout England, Scotland and Wales ensuring your property has the maximum possible exposure.

Communication It’s the key to our success. We pride ourselves on achieving a minimum average of 95% 5* customer feedback, month in, month out. Giving regular updates and feedback is our first priority each and every day.

Peace of mind Lewis Haughton Wills is a member of The Ombudsman scheme for estate agents. We maintain the highest level of professional services that comply with consumer codes of practices, which means you can have absolute confidence that our standards of client care will always be exceptional.

LEADING THE WAY

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CORNWALL’S ESTATE AGENT

Always easy to contact and an excellent service from the start. The smoothest house sale we have had! We will definitely recommend you to others.

Mr and Mrs F sold in Falmouth

WEST CORNWALL We opened our first office beside Falmouth Harbour in 2010 and have expanded quickly. We cover all towns, villages and hamlets in and around Falmouth, Redruth, Helston, Camborne and Penzance.

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LEADING THE WAY

Redruth

Helston

Penzance

Camborne

Falmouth

West Cornwall is a diverse and popular destination for many prospective purchasers from residential to investment and second home buyers, with various properties ranging from contemporary eco-designs to quaint fishing cottages.

We know our market and our properties, which has recently been shown by our Falmouth office winning the British Property Awards 2018 Gold Winner for Falmouth.

WEST CORNWALL HEAD OFFICE 01326 211511 info@lewishaughtonwills.com 61 Church Street, Falmouth, TR11 3DS

VIEW OUR PROPERTIES ONLINE AT LEWISHAUGHTONWILLS.COM

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CORNWALL’S ESTATE AGENT

OUR WEST CORNWALL TEAM Paula Haughton Director

Mark Lewis Director

Liz Kevern Sales

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Tracy Edwards Branch Administrator

Lynn Richards Director

Tamsin Foulkes Sales

Robert Timbury Sales

Sean Anderson Sales

“ LHW strive for customer satisfaction and it’s always lovely to see the results of our hard work, Thank you LHW team!

LEADING THE WAY

VIEW OUR PROPERTIES ONLINE AT LEWISHAUGHTONWILLS.COM

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CORNWALL’S ESTATE AGENT

MID AND EAST CORNWALL

Our Georgian office beside the Piazza in Truro city centre not only covers the immediate vicinity, but also Newquay, St Austell and surrounding areas.

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LEADING THE WAY

Truro

Charlestown

Perranporth

“We’d like to thank you all for your help and support throughout a stressful time. We would use you again at the drop of a hat!”

Newquay

Mr & St Austell

Mrs R

Already one of Truro’s leading agencies, our prominent city office based in the commercial heart of Truro generates fantastic leads from its busy footfall on Lemon Street. Perfect for reaching out and selling in all Cornish towns.

MID AND EAST CORNWALL HEAD OFFICE 01872 264120 81 Lemon Street, Truro, TR1 2PN

VIEW OUR PROPERTIES ONLINE AT LEWISHAUGHTONWILLS.COM

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CORNWALL’S ESTATE AGENT

OUR MID AND EAST CORNWALL TEAM Gareth Wills Director

Aaron Hill Sales Manager

Lynn Elson Sales

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Nathan Bennett-Glew Sales

Jack Bolitho Sales

Nicky Gaunt Office Administrator

LEADING THE WAY

“ Very good team, open and honest, friendly and approachable. Always rang back when contacted.

Thank you so much for your professional service, a credit to Estate Agents.” Mr & Mrs S VIEW OUR PROPERTIES ONLINE AT LEWISHAUGHTONWILLS.COM

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CORNWALL’S ESTATE AGENT

KIND WORDS FROM FANTASTIC CLIENTS “ From start to finish, I cannot fault the staff.

Very informative and attentive team.

Good friendly manner from all staff on the phone, keep it up.” Mr & Mrs M

“Don’t lose the personal touch and honest approach that you have, it makes your company different from the rest.”

Professor & Dr P

“Aaron did a brilliant job of gettin g the best price p ossible and some m ore!

Thank you A aron!”

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“Great on, communicati erty found a prop d our that matche stic search. Fanta Mr K work.” Mr L &

“We’d like to thank you all for your help and support throughout a stressful time. We would use again at the drop of a hat!” Mr & Mrs R

LEADING THE WAY

Miss C purch ased a property in P onsanooth gave all of th e team a five star ratin g because “they were a ll on the ball !

And kept me informed – just enough” – Great job thank yo u!

“Brilli service ant , extrem helpful e and be ly yond the call of duty .”

Ms N

“Very professional, really did keep us informed and answered our queries very quickly” Mr & Mrs P

r Mrs B awarded ou as 5-stars Customer Service ll my property “I chose LHW to se “ A very friendly and professional I found LHW by your reputation. etic to my attitude. Made to feel that my sale to be very sympath rt be Ro needs. In particular was important to them” helpful.

Timbury was most also very Mrs T Lynn Richards was h. uc to in t go helpful when I first d LHW to I would recommen friends and LHW strive Five star cust for family” customer omer rating from M satisfactio r a n n d Mrs B who and it ’s alw recently sold ays lovely v ia o u r Falmouth to see the Office in Pen results ry n .

“W e chose LHW of our hard as you sold u work, s the propert Thank you y.

As ever an exc LHW team ellent service... ! we dealt with Ma rk, Paula, Tam sin, Jack, Lynn an d Liz, pretty m u ch all - Top mark s for Paula, Mark and Tam sin. We would recommend y ou to friends and family.” “ I felt valued and I am grateful for all the

care taken with my sale and purchase.

I felt Nathan went over and above what was expected of him. Thank you” Mrs A

LHW “We chose sly... Excellent iou them prev d e ut yet s u e w as l througho a n io s s fe ble. service. Pro nd very approacha nal a in, also perso m of Tams a te e th h rk.

Dealt wit iz and Ma L , k c a J , c Paula en fantasti e b e v a h y was The team ale, it reall s r u o t u o through hieved top c A . e ic v r e s state a faultless ny other e a r e v o e c asking pri Falmouth!” agents in rs B Mr and M

“Great communication” Mr K

Mr and M rs McC sold via our Truro who Office had this t o s ay: “We chos e LHW a s we had good reviews fr om others. 5 -Star serv ice.

We dealt with Nat han.”

Spent time with a lot of agents around Falmouth today discussing house buying hopes and dreams.

Most helpful time spent all day was with Liz Kevern. Thanks Liz

VIEW OUR PROPERTIES ONLINE AT LEWISHAUGHTONWILLS.COM

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CORNWALL’S ESTATE AGENT

NEW HOMES & DEVELOPMENTS New builds are our speciality. With hands on experience within this property sector we know how to market any size build from one off new homes to full size developments across Cornwall.

Our expertise speaks volumes. For every new homes development we run a series of marketing strategies from initial warm up for off-plan sales through to the final execution.

Our marketing includes: • Our own database to access interested new home buyers • Newspaper advertising in local papers as well as national tabloids when needed.

• On-line advertising with all major property search websites • Advertising through our website attracting hundreds of property searches a week.

• Brochures showcasing location, opportunity, floorplans as well as professional photography and detailed descriptions • Site hoarding for passing traffic • Professional photography to include drone aerial shots, stunning exterior and interior imagery • Video tours giving you a walk through of your finished property.

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Sales We market your property across each of our offices for maximum exposure to new buyers. We’re also part of the Relocation Agent Network with access to buyers across the UK looking for either second homes or relocating to our beautiful Cornwall.

The team We have one of the most experienced teams in the county within this sector. The department is headed by Gareth Wills. Gareth is an experienced developer himself so is well aware of all the challenges new builds face.

“ The marketing packages offered showcase our builds exceptionally well selling them faster than anticipated” C&W Developments

LEADING THE WAY

A select development of just 14 detached and semidetached fine homes with Victorian and Edwardian styling to encompass the rich history of the location.

Kenwyn Gardens, Truro

TRESEL L I CK GAR DENS

A STYLISH AND CONTEMPORARY DEVELOPMENT OF EIGHT THREE STOREY TOWNHOUSES. High specification three double bedroom accommodation (master en suite) situated in a commanding position with elevated views across Penryn river over to flushing and along to Trefusis Point.

Meadowbank Road, Falmouth

VIEW OUR PROPERTIES ONLINE AT LEWISHAUGHTONWILLS.COM

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CORNWALL’S ESTATE AGENT

M E ADOW VI E W

Modern terraced residences This select terraced development of just three houses are constructed to an exceptional standard featuring rendered elevations of traditional forms with attractive timber cladding to the front elevations. Located in an elevated nonestate semi-rural position these properties boast fantastic far reaching panoramic open countryside views from all aspects.

Grampound Road, Nr St Austell

• FORDH LACEY GARDENS • Built by local craftsman this two phase development is built to exacting standards with superb finishes and high-end built in appliances. These properties also benefit from double parking, gardens and a NHBC 10-year warranty.

Camborne

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LEADING THE WAY

Una St Ives is a 5 star resort unrivalled in the local area.

Boasting an open yet private site layout in beautiful surroundings, each home has been designed to provide contemporary living and high-end interiors for your enjoyment. These cedar-clad holiday homes are the ideal bolt-hole. Available to buy as a traditional second home or take advantage of our leaseback to maximise your investment.

Carbis Bay, St Ives

FAL VI E W PENWERRIS LANE FA L M O U T H

MODERN TERRACED TOWNHOUSES A brand new development of three contemporary houses constructed to a superlative standard with an ultramodern look with stunning views over the Fal River.

Penwerris Lane, Falmouth

Twelve stylish two, three and four bedroom houses for sale within the village of Blackwater.

Built by one of Cornwall’s most reputable construction firms these houses are located near St Agnes, a perfect location with quick immediate access to local beaches, country walks and Truro City Centre.

Blackwater, Nr St Agnes

CORNWALL’S LETTING AGENT

LETTINGS & PROPERTY MANAGEMENT Whether you are a landlord with one property or a portfolio of properties, at Lewis Haughton Wills we have the right experience to tailor a package to suit your requirements and to make the most of your investment.

We can advise you from purchase to let on all aspects of rental and will tailor a service bespoke to you.

Our dynamic team has is one of Cornwall’s largest managing agents of properties. From our prominent offices we cover all of Cornwall.

Our team is the key to our success. Headed up by Sophie Lang, Director of Lettings and Property Management, has more than a decade of professional and legal property letting experience. Sophie is ably assisted

by Lettings Managers Rhiannon Fraser with dedicated negotiators and property maintenance staff; all of whom can provide the right advice on all aspects of your let.

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We offer a full range of services designed to fit your personal requirements. Our Fully Managed service is a comprehensive, peace of mind service tailored to both maximise rental yield and protect your asset.

Contact us for a free lettings appraisal so we can discuss how we can assist you!

Call our dedicated lettings team covering all of Cornwall on: 01326 331812

LEADING THE WAY

We believe that a lettings service should be tailored to the individual landlord’s requirements and needs.

Flexible Lettings Services

Let Rent Full Only Collect Management

Free Market Appraisal

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Free full and widespread marketing of your property

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Lettings negotiations

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Accompanied viewings with pre-vetted applicants

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Extensive tenant referencing

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Full Inventory and Schedule of Condition

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Informing all utility companies with meter readings

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Assisting in organising pre-tenancy works including safety certificates

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Drawing up all legal paperwork

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Conducting a full tenant check-in

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Collecting initial rent and deposit in cleared funds

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Protecting tenants deposit in relevant scheme

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Collecting monthly rental and forwarding to the landlord

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Expert property advice and letting knowledge on hand

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Issuing regular statements

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Being first point of contact between landlord and tenant

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Dealing with general maintenance issues

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Conducting periodic property inspections

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Chasing and dealing with arrears where necessary

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Issuing notices or receiving notices

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Rent increases

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Negotiating renewals or extensions

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Full tenant vacation check-out

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Processing the deposit as necessary

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Re-marketing the property at your request

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VIEW OUR PROPERTIES ONLINE AT LEWISHAUGHTONWILLS.COM

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CORNWALL’S ESTATE AGENT

PEOPLE WITH PASSION Lewis Haughton Wills have proudly given support to many local sports clubs/youth teams/charities and good causes.

We firmly believe in being able to transfer our success into success for others in the community. Sponsorship provides an ideal opportunity for both sides to grow.

Truro City Youth Football Club Nurturing our youth to be great team players and winners is a fantastic privilege, which as a company we are excited and honoured to help achieve. Our goal is to help make your goal(s)!

Penryn Rugby Football Club As a company we have supported Penryn RFC’s current U12s since 2010 and this season we are also extremely proud to show our support to the 1st Team by providing them with new sponsored match kit for 2016-17.

Falmouth Ladies Netball Club We provided this local team with new training tops.

Carharrack Football Club Gravel Road Trust www.gravelroadtrust.wordpress.com The Shine Charity www.shinecharity.org.uk Truro High School for Girls ‘Amy Key Dinner’.

Trispen Football Club We provided their own purple team strip.

St Agnes Ladies AFC We have provided this great team with a new set of club hoodies.

St Erme Cricket Club 26

LEADING THE WAY

“ All the staff were friendly, helpful and efficient. The always responded quickly to questions and requests.

Paula was my main contact but Tamsin, Robert and Mark were able to help when she was not available. Good local knowledge” Ms W, Falmouth

lewishaughtonwills.com