NEWS
IPMX Reaches Major Milestone
PSNI Launches Global Service and Support Initiative
I
Advanced Media Workflow Association (AMWA), creators of NMOS, remain
Service and Support Network Operations Center
milestone in the development of the
committed to the collaborative effort,
(NOC) and Global Help Desk at ISE 2024. Powered by
Internet Protocol Media Experience
with the aim of announcing additional
Diversified’s Pulse, a tenured PSNI Certified Solution
(IPMX) standards during ISE 2024 in
significant developments soon. These
Provider (CSP), the Service and Support platform
Barcelona earlier this year. Conclud-
efforts underscore a continued dedication
delivers a global service solution with advanced
ing a rigorous VSF testing event held
to evolving IPMX into a fully realized,
remote monitoring, diagnostics, global help desk,
open standard that meets the diverse and
and onsite services.
n collaboration with the Alliance for
AIMS and VSF, as well as the
IP Media Solutions (AIMS), the Video
PSNI Global Alliance officially announced its Global
Services Forum (VSF) announced a
at the Matrox Video facility in Munich, where multiple manufacturers with
Samuel Recine
interconnected needs of the modern Pro
IPMX implementations validated core specifications, IPMX has now achieved a crucial phase
AV landscape.
The service partnership enables organizations to ensure security, stability, and longevity across their
“There is no question that IPMX is gaining
AV and IT operational landscapes. Combining PSNI’s
momentum in the Pro AV market,” said Samuel
global strength, the service provides deep expertise
The event marks the transition of many of the
Recine, VP, global strategic partnerships, Matrox
in networked technology with a proven track record
essential IPMX documents—encompassing critical
Video, and Pro AV Working Group chairperson for
of supporting highly visible, business-critical
aspects of audio and video transport, HDCP, control
AIMS. “The elevation of these documents from the VSF
operations worldwide to monitor, manage, report,
plane requirements, and system timing—from draft to
will only accelerate that trend—and that is an
and analyze the IoT landscape.
finalized specifications. This step not only underscores
enormously important milestone for IPMX and the Pro
“Our aim is to provide maximum uptime in
the collaborative effort behind IPMX but also signals a
AV industry as a whole. With these documents in their
system performance for enterprise customers,
new era of innovation and interoperability in the Pro
final form, IPMX can now be implemented by even
coupled with Tier 3 dispatch support through our
AV market.
more manufacturers, which is what is needed for a
more than 250 support locations worldwide. The
robust, open AV-over-IP ecosystem.”
PSNI supported resources will be scalable,
of maturity.
While the testing event heralds the release of several key IPMX specifications, a milestone in the
sustainable, and flexible,” said Steve Riley, PSNI’s
protocol’s development, the journey of IPMX toward
director of professional services, who was a driving
becoming a comprehensive solution for the Pro AV
force for the initiative.
market continues. Work is ongoing on aspects such as
The PSNI Service and Support NOC subscription
interoperable USB extension, profiles, and detailed
is available through its CSPs worldwide. Chris Miller,
testing requirements.
executive director of PSNI Global Alliance, sees the platform as a new dimension in how the Alliance
CTI Acquires Vistacom CTI, headquartered in St. Louis, MO, has acquired Vistacom of Allentown, PA. According to John Laughlin, CEO and president of CTI, Vistacom’s proven NOC and control room design and integration services mark a significant expansion to CTI’s portfolio. “I have long admired the outstanding work done by the team at Vistacom,” Laughlin said. “The people-focused culture that’s powered their success is a solid match for CTI. By bringing together our strengths, I am confident our combined team will continue to do amazing work
combines its strengths. “The addition of support
AVI Systems Expands Northeast Presence
A
Alliance is uniquely positioned to deliver Tier 1-3 services—from Help Desk to on-site dispatch— through the connected network of more than 250 licensed locations.”
together with AVI’s industry leadership makes a great combination. Not only will our employees benefit, but our clients gain access to AVI’s breadth of offerings, support, and global
VI Systems announced
capabilities.”
that New Jersey-based
“The Northeast region of the
Audio Visual Associates
U.S. is AVI System’s fastest growing
as we support client needs and expand access to
(AVA) will join AVI Systems as it
opportunities for our employees. I’m honored
32nd U.S. location. The majority of
that we’ve been entrusted with the next evolution
AVA employees will become employee
of a nearly 70-year-old family business.”
owners at AVI Systems when the transition
CTI serves customers nationwide, with 35
services ties it all together,” he explained. “The
is complete.
geography with strong demand from global customers,” added Jeff Stoebner, CEO at AVI Systems. “AVA resources are ready, set, go for rapid expansion, and the New Jersey facilities will compliment AVI’s
locations spread across the country, and
AVA specializes in the design, sale, service,
worldwide as a member of the PSNI Global
installation, and rental of AV solutions found in
Alliance.
corporate and hotel environments. Ed Susco,
AVI locations in Boston, New York City, and
founder of AVA, will serve AVI as managing director
Washington, DC, in 2023. AVI Systems will also
in New Jersey, continuing to offer the high-touch
continue to grow strategically in 2024, with new
boutique experience for which AVA is known.
locations in Phoenix and Washington, DC, as well as
“We are so excited about becoming part of AVI Systems,” said Susco. “Our 35-year history
8
SCN // March 2024 // avnetwork.com
fastest growing location in New York City.” The acquisition comes after announcing new
expansions in Dallas, San Francisco, and Sioux Falls, SD.