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KELLI ALCES WILLIAMS Matthews & Hawkins Professor of Property J .D ., U NIV E RS ITY O F ILLINO IS , 2005 B.A., CO LLE GE O F WILLIAM AND MA R Y, 2001
Market-Based Innovation in Consumer Protection, 51 Conn. L. Rev. _ (forthcoming 2019) Externalizing Board Governance Means Changing the Board’s Function, 74 Bus. Law. 297 (2019) Consumers, “Seller-Advisors,” and the Psychology of Trust (with Justin Sevier), 59 B.C. L. Rev. 931 (2018)
In Consumers, “Seller-Advisors,” and the Psychology of Trust, 59 B.C. Law Review 931 (2018, with Justin Sevier), Professors Kelli Alces Williams and Justin Sevier explore how consumer trust in seller-advisors arises and how it can be manipulated. The article suggests ways legal policy should respond to the ubiquity of seller-advisors and to the consequences of consumer reliance on, and vulnerability to, their advice.