Frisco Chamber of Commerce 2020 Annual Report

2020 Annual Report THE YEAR IN REVIEW

FRISCOCHAMBER.COM

In marriage, the 50th year is called a “golden anniversary,” and 2020 was the golden milestone for the Frisco Chamber. This Chamber has certainly evolved since it was founded in 1970, still providing the opportunity for connections and resources, but the Chamber of today is equally focused on advocacy at the local, state, and national levels as well as workforce development programs like the Young Entrepreneurs Academy and Leadership Frisco.

People often ask for an explanation of what the Frisco Chamber does.

The Chamber is committed to meeting the needs and providing value to companies of all sizes, which means the answer to that question is a little different for everyone and evolves as a company grows and as our city matures. In 2020, the Frisco Chamber stepped up in a big way to help the entire business community navigate the events of 2020 and begin the recovery process.

Christal Howard 2020 Chair of the Board Community Impact Newspaper

Our community proved how strong they were during 2020, and while It is impossible to say what the next 50 years will look like for the city or this Chamber, I have the utmost confidence that through continued strategic partnerships and a dedication to never settling for ‘good enough’ or even ‘#1 Place to Live’ the possibilities are limitless.

Christal

OUR

MISSION The mission of the Frisco Chamber of Commerce is to protect and promote commerce through advocacy, resources, and connections.

WHO WE

ARE

The Frisco Chamber of Commerce is the “Voice of Business” and a leader in the business community, partnering with approximately 1,100 member businesses and representing over 75,000 employees across the community.

In 2020, we learned how resilient we can be as individuals and also as a community as a whole.

Chambers of commerce are typically known as vital organizations run by individuals who are passionate about their communities, and the Frisco Chamber of Commerce is no exception. Our entire team has a heart for helping our business community succeed and this year, with all of its challenges, has allowed us the opportunity to provide resources to help every organization during these unique times. This is what chambers of commerce were created to do…to help business!

Frisco is well-known for its partnerships, working together in ways not seen in many communities and it was quickly realized that economic recovery would require everyone working together from city leaders to elected officials to the private sector. Because these partnerships were already in place, we were able to come together quickly and effectively.

Please know that it has been an honor to play a role in helping you, and our entire business community re-open, rebound, and recover!

Tony Felker, CCE, IOM President/CEO Frisco Chamber of Commerce

WHAT WE

DO

STRENGTHEN THE LOCAL ECONOMY

STRENGTHEN AND PROMOTE COMMUNITY

SERVE AS PROBLEM SOLVERS

EDUCATE AND INFORM BUSINESSES

COLLABORATE REGIONALLY

DRIVE PUBLIC POLICY

MAKE VALUABLE CONNECTIONS

LEADERSHIP AND WORKFORCE DEVELOPMENT

PROVIDE VALUABLE RESOURCES TO BUSINESSES

EDUCATE AND INFORM VOTERS

OUR BRAND-NEW

BRAND

As we begin to look at the next 50 years, we ask ourselves and others how we can best benefit all of our members, regardless of business size, and each with different needs. Four words kept coming up as areas that could be utilized by any-sized business. An interesting thing to note is that we found these four words also parallel the progression of many business cycles.

connect Connections made at the Frisco Chamber tend to evolve with the growth of a business. Smaller, newer businesses are usually looking to connect with customers, while larger businesses may be looking for opportunities to collaborate. Connections are a big part of what we do, whether making a $50 sale or a $5 million deal.

FEBRUARY

2020

Over 650 business and community leaders gathered at the Embassy Suites Frisco Conference Center to celebrate not only the accomplishments over the last 50 years but also to celebrate the 2019 Citizen and Business award winners.

grow Most businesses are looking to grow in some way…to increase market share, add additional staff, or even an additional location. Our hope is that a business’ growth is either a direct or indirect result of something valuable the Frisco Chamber has offered (from meeting with SCORE counselors, having a vendor table at the New Teacher Welcome, or attending educational events such as the HR Summit). Larger businesses grow by investing in education for and engaging their staff with one or more of our programs.

lead “Leaders aren’t born, they are made,” Vince Lombardi once said. Through programs such as Leadership Frisco, committee leadership, and/or serving on the Board of Directors, our businesses can take advantage of the many leadership opportunities we offer. Larger businesses are able to achieve brand recognition as a sponsor, affect change by attending our Leadership Exchange trip or D.C. Fly-in, or simply show support of the Frisco Chamber of Commerce efforts.

give back Businesses of all sizes desire to give back for many reasons and in many ways, whether donating time, resources, or both. From mentoring a student to connecting with nonprofits for volunteer opportunities, the Frisco Chamber plays a role in philanthropy.

Some businesses want to give back to the Frisco Chamber to allow us to continue to serve the needs of the community.

ACCREDITATION

5-STAR And while we are helping businesses and employees connect, grow, lead, and give back, all of this would not be possible without our mission, “to protect and promote commerce.” Regardless of where an organization is in the business cycle, one area that in fact, applies to EVERY business, really EVERY citizen, is being the one voice for the business community – this will never change. While you are busy running your business (connecting, growing, leading and giving back), we are working, often behind the scenes, with legislators, elected officials, and community partners to keep Frisco a strong, healthy, and vibrant community one in which we can all be proud of.

Here’s to the next 50 years!

Watch our 50-Year video on the Frisco Chamber YouTube Channel

In November 2019, the U.S. Chamber of Commerce awarded the Frisco Chamber of Commerce with 5-Star Accreditation for its sound policies, effective organizational procedures, and positive impact on the community.

Accreditation recognizes a chamber’s work to foster a healthy business climate that enhances the quality of life for its members and its community and is the only national program that recognizes chambers for their effective organizational procedures and community involvement.

Being a 5-star accredited chamber puts the Frisco Chamber of Commerce in the top two percent of all chambers The Frisco Chamber earned a perfect score in four of the nine areas reviewed.

FIFTY

YEARS

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HOW CAN WE

HELP?

Being problem-solvers by nature, at the onset of the pandemic, the Frisco Chamber membership team sent out a survey to better learn the needs of the business community. The team then proceeded to reach out to every single member individually by phone and email to discuss their most current needs. These findings were shared with the entire staff to allow each department to better assist our business community.

COVID-19

WEB PAGES When the pandemic first struck, our Frisco Chamber of Commerce communications team made the commitment to work tirelessly to vet the barrage of information regarding the coronavirus, relief for business, and recovery efforts. Information changed by hour!

Latest News

On March 12, 2020, just one day after the NBA paused their season, the Frisco Chamber had resource pages on our website.

Coronavirus Resources Local Dashboards HR and Employment Law Financial Resources

ZOOM

WEBINARS Via Zoom, we brought together industry experts to answer questions being asked by the business community. Our “Conversation with the Chamber” series featured subjects such as: Loans and Grants HR and Employment Law Commercial Real Estate Current Executive Orders PPP Loan Forgiveness Watch on our YouTube Channel

Information is certainly key and we appreciated all of the "Zoom" calls from the Chamber to keep us informed of the ever changing landscape of PPE & EIDL in the beginning months. We have friends in business in other cities not receiving the same kind of support. Thank you, Frisco Chamber. The Chamber is just a good network of businesses...we always try to go to a Chamber member first or refer where we can. We love our Frisco Chamber.

Peggy Naas Frisco Printing & Graphics

FINANCIAL

RESOURCES We helped businesses navigate EIDL Loans PPP Loans Denton County OPEN Grants Collin County CARES Grants IRS Laws

FRISCO RECOVERY

TASK FORCE

STATE OF THE

CITY

Watch on our YouTube Channel

We just received our Collin County CARES grant. Our first $375 is going to be for Countdown2Escape’s membership for the Frisco Chamber.

You all have taken so much fear and complexity of today’s very uncertain times. I can’t thank you enough.

Fred and Shannon Hammond Countdown2Escape

An early vision of Mayor Jeff Cheney and City Manager George Purefoy led to the creation of the Frisco Recovery Task Force, comprised of city leaders and team members from the Frisco Economic Development Corporation (EDC), Visit Frisco, Frisco Fire Chief Mark Piland, Emergency Operations staff and also included Tony Felker, President/CEO of the Frisco Chamber of Commerce.

When it became evident that in-person events were not an option, Grace Church Frisco hosted our first live-streamed event in July 2020 and for the first time ever, the event was free to virtual attendees, thanks to the generosity of our sponsors, including our presenting sponsor, Texas Health Hospital Frisco.

Photos courtesy of Suad Bejtovic‘ Photography

ADVOCACY

In order to fulfill the Chamber’s mission statement “to protect and promote commerce,” the Frisco Chamber of Commerce Governmental Affairs division, along with the Board of Directors, takes a strong and proactive stance on governmental issues. Governmental Affairs at the Frisco Chamber of Commerce is at the forefront of issues not only FriscoChamber.com/advocacy-efforts involving Frisco but the entire North Texas Region. We are often working behind the scenes with legislators, elected officials, and community partners, to keep Frisco a strong, healthy, and vibrant community.

EFFORTS

GOVERNMENT AFFAIRS MISSION EDUCATE AND INFORM

VOTERS

The mission of the Governmental Affairs team is to inform, educate, engage, and advocate for the business community regarding relevant public policy.

CENSUS

The Advocacy Team served on 2020 Census committees and communicated the importance of a complete count.

This communication was important as an undercount could cost Texas $300 and seats in Congress.

2020

VOTER

INFORMATION FriscoChamber.com/vote

Every business is impacted by the actions our elected leaders take, highlighted more than ever as we move through the COVID-19 pandemic and into a phase of recovery. The Frisco Chamber plays an active role in encouraging those in the community to go vote as well as providing election information.

VOTER INFORMATION WEB PAGE

CANDIDATE FORUMS PRIOR TO ELECTIONS

EMAIL AND SOCIAL MEDIA CAMPAIGNS

ELECTION RECAP

Voter Registration Information Election Information Candidate Biographies

March Primary Election State and County Election City Council /School Board City Council Run-off Election

Reminding to “Go Vote” Candidate Forums Election Information

Recap of November Election Results Local, State, Federal

LEGISLATIVE

PRIMER

The Legislative Primer in November 2020 brought together elected officials to discuss the 2021 Legislative Session and what the 87th Session has in store for Frisco.

Our panel included Senator Angela Paxton, Representative Jared Patterson, and Mayor Jeff Cheney. Moderated by Chris Wallace, President and CEO of the North Texas Commission. This live-streamed event was free to watch thanks to our generous sponsors, including our presenting sponsor, Garver, LLC. Watch on our YouTube Channel

CANDIDATE

4 FORUMS

The Frisco Chamber of Commerce held four candidate forums in 2020. The Primary Candidate Forum was held in person in February 2020. The three other forums (State and County, Frisco City Council and Mayoral combined with Frisco ISD Board of Trustees, and Frisco City Council Runoff Election) were live-streamed to the Frisco Chamber’s YouTube Channel and other social media platforms.

2021 LEGISLATIVE

AGENDA

FriscoChamber.com/advocacy-efforts

Adopted October 2020 | Effective January 1, 2021

Watch on our YouTube Channel

BUSINESS

INFRASTRUCTURE

GOVERNANCE

Business Regulation Economic Development Public Education Higher Education and Workforce Development Healthcare

Transportation Water Energy Telecommunications

Local Control Redistricting COVID-19

2020

NUMBERS FACEBOOK

TWITTER

LINKEDIN

INSTAGRAM

8,636

8,891

2,174

2,486 followers

followers

+4.0%

+3.0%

+15.5%

+15.2%

+62.1%

@friscochamber

@friscochamber

followers

followers

followers

CANDIDATE

4 FORUMS

YOUTUBE

140

@frisco_chamber

CONVERSATION WITH THE CHAMBER

18

UPDATE 24 ADVOCACY NEWSLETTERS

WEBINARS

3%

2%

INCOME

18%

EXPENSE

27%

61%

12%

9%

68%

Membership Dues

Non-Dues

Events

Committees

Admin

Programs

Operating

Reserves

BUILDING NOTE PAYABLE 000's

$400

4

$375

$350

LIVE-STREAMED SIGNATURE

EVENTS

$325

103 BLOG POSTS

$300

$275

$250

$225 Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

2017

2018

2019

2020

Sep

Oct

Nov

Dec

(THERMOMETERS) 90 NCIT DISTRIBUTED

PROGRAMS AND

Thank you for the continued efforts of keeping businesses connected during these difficult and changing times.

COMMITTEES

FriscoChamber.com/chamber-committees

Carol Tatom Autism Response Team Texas

Ambassadors

Frisco Young Professionals (FYP)

HOA/POA

Leadership Frisco

2020 SIGNATURE

Veterans Council

EVENTS

Women Enhancing Business (WEB)

Young Entrepreneurs Academy (YEA)

FriscoChamber.com/events

Gala

Gala

Gala

Annual Awards Celebra on Presented by Texas Health Hospital Frisco

HR Summit in Partnership with Dallas HR

State of the City Presented by Texas Health Hospital Frisco

Gala

Gala

Gala

New Teacher Welcome Presented by CoServ

Annual Golf Tournament Presented by Town & Country Roofing and Peak Roofing & Construction

Legisla ve Primer Presented by Garver, LLC

Many of our businesses desire to grow their network or use our weekly Chamber Works as personal development for their employees. Chamber Works met every Thursday morning, in 2020 with an exception of a few weeks. First in-person, then virtually, and finally hybrid when conditions allowed.

FriscoChamber.com/networking-meetings

2020

TIMELINE

List not all-inclusive

JANUARY ! WHO Announces a Mysterious

Coronavirus-Related Pneumonia in Wuhan

FEBRUARY

I Frisco Welcomes 15,000 Visitors

Conversa on - Glenn Hager I Proclama on by Mayor - 50th Anniversary I Annual Awards and 50-Year Celebra on I

APRIL Chamber Drive-By Parade to Thank Essen al Workers Weekly Chamber Works Goes Virtual

H

Z Weekly Chamber Works at the Frisco Rail Yard H I Conversa on - Collin/Denton County Grants

!

S Conversa on - PPP Loan Forgiveness S Golf Tournament I

Candidate Forum - City Council/School Board

DECEMBER

! Breaking News

H Hybrid

First "Presump ve Posi ve" in Frisco/NTX NBA Pauses/No In-Person Chamber Events Frisco Chamber Launches Resource Website Curb-Side/To-Go/Delivery Only Municipal Elec ons Move to November

MAY Z Z Z Z Z

Conversa on - Unintended Consequences Conversa on -Reopening Business Part II Conversa on - Denton County OPEN Grant Industry Round-Tables I and II HR Summit

!

JULY

Z

OCTOBER

COVID-19 Vaccines Approved

! ! ! ! !

S State of the City Z Conversa on - Open for Business S New Teacher Welcome

AUGUST Frisco Chamber Disperses Non-Contact Infrared Thermometers

MARCH

Z

JUNE

YEA! Goes Virtual - Info Session

(FCS Championship Game)

!

I In-Person Event

SEPTEMBER S Candidate Forum - State and County S Legisla ve Primer I Leadership Frisco Class 23 Gradua on I Leadership Frisco Class 24 Kick-off

NOVEMBER S S S Z

Elec on Recap Candidate Forum - City Council Run-off Legisla ve Primer Mee ng with Governor Greg Abbo

S Live-Streamed Event

Z Virtual Via Zoom

Christal Howard Chair

Community Impact Newspaper

C. John Scheef, III Immediate Past-Chair Scheef & Stone, LLP

Ex-Officio Members

2020 Executive Committee

Ma hew Reiter Chair-Elect

Whitley Penn, LLP

Tony Felker, CCE, IOM Frisco Chamber of Commerce President/CEO

Dr. Todd Fouche Frisco ISD Deputy Superintendent

Mike Barber Treasurer

BKM Sowan Horan, LLP

Karen Cunningham Secretary

Cunningham HR Solutions

Ann Anderson At-Large

Anderson Agency, Farmers Insurance

Peter Burns At-Large

The Bridge Delivery Service

2020

BOARD OF DIRECTORS

Henry Hill City of Frisco Deputy City Manager

Craig Levere e Collin College Campus Provost

Suad Bejtovic‘

Suad Bejtovic‘ Photography

Kris n Grammar

NewGate Development Company,City Central

Jeremy Howell

Scottish Rite for Children

Vik Jain

Stonebriar Financial Services

Ron Pa erson Frisco EDC President

Bre Lee

Ashley Miller

Texas Health Hospital Frisco

National Breast Cancer Foundation

Randy Nichols

Terri Paterson-McElhaney

Mossakowski & Nichols Wealth Management, LLC

Legacy ER & Urgent Care

Donnie Nelson Texas Legends

Wesley Randall

University of North Texas at Frisco

Megan Nguyen-Trinh Bank of America

Chad Sterling Altair Global

Marla Roe Visit Frisco Executive Director

Steve Wa en Clark Hill PLC Legal Counsel

MEET THE

TEAM

Tony Felker, CCE, IOM President/CEO tony@friscochamber.com

Brian Davis Director of Membership brian@friscochamber.com

Shelby Fawver Director of Events shelby@friscochamber.com

Karen Kim Vice President Marketing & Communications karen@friscochamber.com

Christopher Lee Director of Government Affairs chris@friscochamber.com

Roz Righetti Office Manager roz@friscochamber.com

Jenn Van Dahm Member Services Manager jenn@friscochamber.com

Kevin Westerfield New Membership Manager kevin@friscochamber.com

6843 Main Street, Frisco, Texas 75034 | 972.335.9522 FriscoChamber.com | info@friscochamber.com