How to present december 2013 edition

DECEMBER 2013

www.michellebowden.com.au

IN THIS ISSUE Christine Anu (Singer, Actor, Speaker) shares her tips for professional presenting Qualities of a LEADER My wife is not normal Dealing with workplace Aggression Business Writing 2014 Top Qualities of a People Manager Do you eat too much before you present?

PowerPoint Tips PLUS: Impromptu Speaking Tips Sharpen up your look What’s your recovery Strategy? Success Stories www.michellebowden.com.au

How to Present Magazine

DECEMBER 2013

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DIARY DATE INFLUENTIAL PRESENTATION SKILLS MASTER CLASS

Michelle’s Update Welcome to the December issue of How to Present! This issue is packed with articles that will assist you to present with greater confidence and influence at work.

(2-day Public Program) SYDNEY December 3-4 February 18-19, 2014 March 18-19, 2014 MELBOURNE March 18-19, 2014 BRISBANE April 15-16, 2014

BUSINESS WRITING SKILLS (1-day Public Program) SYDNEY June 20, 2014 To register or chat about your specific needs please email: michelle@michellebowden.com.au

WHO IS MICHELLE BOWDEN? Michelle is an expert in influential presentation skills in business. She has run her 2-day Influential Presentation Skills program over 635 times with many thousands of people and she’s been nominated for Educator of the Year for 5 years running.

Michelle is one of only 35 Australian females who is a Certified Speaking Professional the highest designation for speakers in the world. For a list of Michelle’s clients please go to: www.michellebowden.com.au www.michellebowden.com.au

My fondest and most joyous wishes to you and yours for a wonderful December and festive season. Thank you from the bottom of my heart for all your wonderful support, referrals and positive feedback this year. And I did it - my book called How to Present has maintained a healthy position in the best sellers list all of 2013 - thank you for your support and recommendations. 2014 is set to be huge.

There’s a definite feeling of optimism amongst most of my clients in terms of training and development spend - so if you haven’t had some development for a while - 2014 might just be the year you finally get to attend one of my life-changing programs - I hope so!

This is a special edition. Christine Anu is my favourite conference speaker/entertainer. She’s a huge talent and a gorgeous woman in every sense. I hope you love her tips for presenting in business.

PLUS I ask you, Are you eating too much before a big presentation? What’s your recovery strategy? Plus learn some tips for Impromptu Speaking, using Metaphors to Engage your Audience, and a magic little PowerPoint tip. Ty Bennet shares his Qualities of a Leader, Kathleen Ronald helps us to change ‘have’ to ‘get’ for awesome results, Domonique Bertolluci reminds us to be a lover not a fighter, and Ken Warren gives us his inspiration on Dealing with Unexpected Aggression at Work. Plus we’ve got some gorgeous style tips from Robin Powis, and some inspiring success stories.

So grab yourself a ’cuppa’, put your feet up and have a read! And most importantly, make sure you put the invaluable advice into immediate action so you see some fast results.

Happy Presenting and Merry Christmas!

How to Present Magazine

DECEMBER 2013

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Michelle Bowden’s Proven Presentation System 7KH XOWLPDWH JXLGH WR SUHVHQWLQJ \RXU LGHDV DQG LQÀXHQFLQJ SHRSOH using  techniques  that  actually  work Do  you  get  nervous  when  presenting  at  work?

Do  you  want  to  showcase  your  knowledge,  LQÀXHQFH SHRSOH DQG DFFHOHUDWH \RXU FDUHHU" Would  you  like  to  learn  the  secrets  of  successful  speaking,  communicating  and  presenting?

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Whether  you’re  presenting  or  speaking  to  one  person  or  thousands,  this  is  the  essential  guide  to  becoming  an  RXWVWDQGLQJ SUHVHQWHU

How  to  Present  will  help  you: ‡ 0D[LPLVH \RXU LPSDFW LQ PHHWLQJV ŕŻ˜FRQIHUHQFHV DQG FRQYHUVDWLRQV ‡ 0DQDJH \RXU QHUYHV VR \RX IHHO ŕŻ˜ŕŻ˜FDOP DQG FRQÂżGHQW ‡ (QJDJH \RXU DXGLHQFH DQG PDVWHU      the  art  of  persuasion  ‡ 'HOLYHU \RXU PHVVDJH FOHDUO\ DQG      with  authority  ‡ &RPPDQG DWWHQWLRQ DQG DFKLHYH      your  goals! Â

There is no other book on the market like this that will take you step-by-step through the process of successful presenting. — Steve Weston, Managing Director of Retail Lending, UK Retail and Business Banking division, Barclays

it now!

Purchase your copyBuyhere

553 $8' 1=' _ $YDLODEOH LQ SULQW DQG HERRN IRUPDWV

www.michellebowden.com.au

How to Present Magazine

DECEMBER 2013

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SUCCESS STORIES! DAVID WOOLFORD SENIOR CONSULTANT CALL DESIGN

What prompted you to attend Michelle's Influential Presentation Skills program?

I’m a big believer in continuous improvement and coaching for corporate skills. My goal is to provide my clients with insightful information, in a way that is both interesting and captivating to them. Michelle’s program certainly showed me how do this.

How did Michelle's program change your attitude to presenting in business?

I’ve got a lot of knowledge on the topic I present and sometimes it can be difficult to strike a balance between maintaining everyone’s interest in the topic and delivering on the detail required.

Michelle’s program offered many practical ways to do this and I was able to start using these before the first day had even finished!

I provide Workforce Management training and consulting services to organisations in Australia and around the world. As a result of having more than 15 years’ experience in this field, I am able to offer best practice help and advice on how to run successful operations for their customers that are efficient for the business; as well as equitable and flexible for the staff.

What kind of presenting do you do at work?

I present both technical and statistical concepts to different levels of staff within an organisation – from frontline staff through to executive managers. In these sessions it is important to connect with the audience quickly in order to get an effective message across. www.michellebowden.com.au

In general, what positive outcomes have you achieved from improving your presentation skills?

I am definitely able to deliver more structured, interesting presentations which get to the point more effectively. Learning how to move quickly from the presentation phase to a Q&A or consultative phase has been great for my client engagement.

In what specific ways have your presentation skills improved since completing Michelle's training?

I use much less PowerPoint in my presentations and when I do use it, I use it very differently. I spend a lot more time preparing before presentations and considering my content from the audience’s perspective.

How to Present Magazine

DECEMBER 2013

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SUCCESS STORIES! (CONT.) Specifically my skills have improved in all areas of creating, designing and delivering my message. And the one thing I am grateful most for is the ability to be able to present confidently. I am no longer held back now that I know I can finally present effectively.

What were your top three take aways from Michelle's program?

1. Taking just 20 minutes to plan for your presentation can make a positive difference to the outcome for all parties (especially yourself!).

2. Small adjustments to your framework and phrasing can yield dramatically different results.

3. Presenting isn’t just a natural “gift”, it’s a learned skill that can be improved with structure and practice.

SHARPEN UP YOUR LOOK

BY ROBIN POWIS Monochrome is the standout trend for Spring/ Summer 2013 with its sharp silhouette and clean use of colour. Stark black and white portrays a radical change in direction to herald a fresh new outlook.

There’s no such thing as over doing the look as it as you can mix prints and textures to make a statement.

If black and white is not your colour as it does tend to dominate, try your own take on this popular trend. At Melbourne Cup Day I noticed nearly every female decked out in black and white, it started to be a little predictable.

Define your own style and wear the look your way: •

•

• • • •

Navy and white is pure French chic and flattering for all skin tones Chocolate and cream is perfect for warm skin tones Charcoal and white beautifully flatters cool skin tones Pair monochrome with your best colour eg red, orange, bright pink or emerald Keep it simple with a sheer white shirt teamed with a black stunning silk organza skirt or, black cigarette pants.

Black and, ivory or cream as it is softer and timeless www.michellebowden.com.au

How to Present Magazine

www.definingstyle.com.au

DECEMBER 2013

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ARE YOU EATING TOO MUCH BEFORE A MAJOR PITCH OR PRESENTATION?

BY MICHELLE BOWDEN Most people who deliver important pitches or presentations as part of their work can relate to the feeling of nervousness or excitement, especially before the big event. It’s often a sensation that takes over your whole body and causes the shakes, breathing problems and a squirmy stomach. Actually, this feeling of excitement or nervousness is known as the fight-or-flight response and it is your body's sympathetic nervous system reacting to what is perceived as a stressful event.

www.michellebowden.com.au

Cortisol, adrenaline and noradrenaline are released...

When you experience the fight-or-flight response your body produces larger quantities of the chemicals cortisol, adrenaline and noradrenaline, which trigger a higher heart rate, heightened muscle preparedness, sweating, and alertness. The idea is these chemicals will in fact help you protect yourself in a dangerous or stressful situation. So a bit of this is a good thing as long as you manage it properly.

How to Present Magazine

DECEMBER 2013

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ARE YOU EATING TOO MUCH BEFORE A MAJOR PITCH OR PRESENTATION? (CONT.) Your non-essential functions slow down...

Interestingly, when you are experiencing fightor-flight a number of other things happen in your body that you should know about for peak performance as a workplace presenter. In general non-essential body functions slow down, such as your digestive and immune systems. In this way your body can focus it’s efforts on getting you through the stressful period by using rapid breathing, increased blood flow, alertness and muscle use.

According to Medical News Today (27/8/13), when we are stressed the following happens:

• • • • • • •

Blood pressure rises Breathing becomes more rapid Digestive system slows down Heart rate rises Immune system goes down Muscles become tense We don’t sleep (heightened state of alertness)

much on the day of the presentation.

Stick with fresh fruits and vegetables and some light protein as opposed to high fat or sugary foods. You can’t process large amounts of processed food and be nervous at the same time!

3. Drink at least 6-8 glasses of water on the days when you need to stay hydrated and perform at your best. Some scientists suggest that water will help you flush your cortisol through your system more quickly.

4. Tense and relax your muscle groups (shoulders, hands, legs, bottom) twice in quick succession to burn off some of your adrenalin and take the tension from your muscles.

5. Focus on the fact that you are not there for yourself – you are there to serve your audience. The more you look into their eyes and really connect with them (person to person) and focus on the relationship not the win, the more you’ll relax and enjoy it. Happy Presenting

What can you do about it?

There are some things you can do to ensure that you look after your health and get the best from your performance.

1. Stay away from

alcohol, coffee and the smokes – they will dehydrate you, add to the overstimulation and mess up your sleeping.

2. Don’t eat too www.michellebowden.com.au

How to Present Magazine

DECEMBER 2013

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MY WIFE IS NOT NORMAL!

BY GREG MOWBRAY Sometimes my wife Melissa will go missing for an hour or so. When she appears I will ask her what she has been up to. Often the answer is that she was on the phone with one of her sisters. "What about?" I ask. "Nothing, just catching up." "What was the purpose of the call?" "No purpose, just checking in." "OK, so what was the outcome?" "Nothing, we just talked." "So what did you decide?" "No decisions, just talk." Hmmm, me thinks. An hour phone call. No purpose, no outcomes, no decisions. Surely this is not normal behaviour?

"There's an hour you will never get back!" I laugh, pleased with my witty observation.

In my leadership program and teaching I urge people to be mega-productive, outcomefocused and purpose-driven. I encourage them to not let an hour go by that they aren't decisive, bold and results oriented. That's normal right?

Then I got thinking about what Melissa really achieved in that hour. She showed her sister she cared. It was an investment in their relationship.

Sometimes we get too focused on outcomes and we forget to show people we care.

Leading is all about relationships, influence and getting the best out of people. Perhaps we should be more focused on showing humility, compassion and empathy? Perhaps showing people we care is the outcome we should be

focused on? Maybe this is normal? If you want to become a better leader, invest in the relationships you have with your people. Ask them about their weekend, their kids, their passion. In this case, don't have a purpose other than to show them that you care. I best go and call my sisters!

PS: To all those people who think I took a massive risk with the name of this article, I want you to know that I asked (begged) Melissa for permission before I did it! She is a wonderful, caring person who teaches me lots about leadership. PPS: I have reevaluated my perception of 'normal' since writing this! www.licencetolead.com.au

TESTIMONIAL about Michelle’s training FROM TANIA KAPELL, MANAGING DIRECTOR, RECRUITMENT EDGE "Michelle is my go-to person in relation to presentation and influencing! I've attended Michelle's workshops and she's presented at one of my HR events - both with outstanding results. Michelle delivers to an excellent standard and works seamlessly with her clients to achieve a brilliant outcome. Michelle has also provided me subsequently with assistance and feedback on various projects - she is accessible and always willing to assist."

For more information on Michelle’s coaching or training go to www.michellebowden.com.au

www.michellebowden.com.au

How to Present Magazine

DECEMBER 2013

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CONFIDENT SPEAKING VOCALS–AUDIO

A confident, persuasive speaking voice lies within you!

Many of us know someone who has a strong, rich, resonant voice. Maybe it’s an actor like Sean Connery or Cate Blanchett.

At some point you may have found yourself wishing that you could enhance your vocal quality and projection so you were more compelling, influential and persuasive when speaking in meetings, persuading your manager, or selling to your clients.

Well you know it’s possible, and it’s easy! Creating a rich, resonant influential voice is all about warming up your voice, and this CD will take you through the warm-ups that actually work one by one. Enjoy!

HOW TO PRESENT–TIPS FROM THE MASTERS–AUDIO SERIES

Fast-track your presentation and speaking skills success by discovering the presentation secrets of 14 of Australia’s top conference keynote presenters.

What would be possible for your career and income if you absorbed the wisdom of Australia’s top speaking professionals and could learn from their tips and their mistakes?

Well, now you can in this series of insightful interviews by Australia’s #1 Presentation Skills Expert–Michelle Bowden.

Learn critical presentation tips from the amazing: Amanda Gore, Lisa McInnes-Smith, Glenn Capelli, Alan Parker, Siimon Reynolds, Rodney Marks, Sam Cawthorn, Marty Wilson, Terry Hawkins, Dale Beaumont, Catherine DeVrye, David Penglase, Avril Henry and Bruce Sullivan.

EXCEPTIONAL PRESENTATION DESIGN–DVD

You can design an exceptional presentation in a minimum amount of time!

Imagine how helpful it would be if you could have your very own coach taking you through the design process for an exceptional presentation. That’s exactly what this DVD is for!

If you have a presentation to write, simply play this DVD and Michelle Bowden will coach you through the design of an exceptional presentation from beginning to end. It couldn’t be simpler!

An ideal accompaniment to Michelle’s book How to Present, you’ll be reminded how to identify the purpose of your presentation, analyse your audience and design a powerful message that influences your audience to change their thinking and/or behaviour using techniques that actually work!

www.michellebowden.com.au www.michellebowden.com.au

How to Present Magazine

DECEMBER 2013

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IMPROMPTU SPEAKING TIP #2

BY MICHELLE BOWDEN Ever had to speak “off the cuff” in an impromptu situation? Did you freak out? Itʼs a very different skill to presentation skills because great presentation skills are all about understanding your audience/analysing what they need; structuring your message cleverly and crafting linguistic devices throughout to increase your persuasiveness; and then rehearsing. You canʼt really do too many of these things expertly “off the cuff” unless youʼve had a good amount of practice at them over an extended period of time.

Hereʼs the great news....thereʼs a terrific model that you can use for your impromptu presentations. Itʼs called the 5Ws+ 1H. Hereʼs a quick summary for you: • • • • • •

Who is it about?

What happened?

When did it take place?

Where did it take place?

Why did it happen?

How did it happen?

I keep six honest serving-men (They taught me all I knew); Their names are What and Why and When And How and Where and Who.

This is why the "Five Ws and One H" problem solving method is also called as the "Kipling Method", which helps to explore the problems by challenging them with these question.

The "Five Ws" (and one H) were memorialized

by Rudyard Kipling in his "Just So Stories", in which a poem accompanying the tale of "The Elephant's Child" opens with:

See how you go applying the 5Ws + 1H to your next workplace presentation where you’re not given time to plan or prepare and you want to make a great impression. Happy Presenting! www.michellebowden.com.au

WHAT’S YOUR RECOVERY STRATEGY?

BY MICHELLE BOWDEN Slip-ups happen to even the best speakers. If you happen to go blank or do something wrong, keep calm and don’t apologise! Take a deep diaphragmatic breath and focus on keeping your cool. Look your audience right in the the whites of their eyes and do what you can to get back on track as soon as possible. And here’s one extra idea....have something funny ready to talk about if you encounter a technical problem and need a few minutes for the staging people to bring your computer back on line, suggest a quick break. Happy Presenting! www.michellebowden.com.au www.michellebowden.com.au

How to Present Magazine

DECEMBER 2013

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NEED HELP WITH YOUR BUSINESS WRITING SKILLS IN 2014?

Michelle Bowden’s tailored Business Writing Skills program covers everything you need to know about crafting an effective email, report, business case and board paper.

Incorporating plenty of business examples, this program will create an observable increase in writing confidence and superior results in general business.

Outcome: Upon completion participants will have been provided with the tools and techniques to write clearly and with persuasion.

In particular, they will learn how to quickly analyse their audience, design their communication using 13 advanced language patterns designed to persuade the audience to their way of thinking. They will also learn about important words to use and avoid when persuading others.

Specifically, by the end of the program you will be able to demonstrate the following: • Plan an effective communication in a minimum of time with excellent results

• Design a communication using 4Mat and Storyboarding • Influence their audience to think, feel and respond in a way the communicator chooses • ‘Hook’ the attention of the stakeholder using statements of rapport • ‘Directionalise’ the thoughts of the reader through the tool of framing • Motivate the stakeholder by appealing to a variety of values • Command the attention of their reader • Manage Objections • Feel confident and persuasive as a business writer • Design a skill development agenda to ensure skills are developed long term.

Dates: 20 June 2014 in Nth Sydney Times: 8.30 - 4.30pm Investment: $595 + GST standard rate Early bird $495 + GST expires 20/4/14 Group Rate $495 + GST per person To register please email your interest to michelle@michellebowden.com.au

FREE BOOK GIVE AWAY

BY DONʼT GET HUNG UP IN THIS BOOK YOU WILL DISCOVER… • • • • •

How to effectively prospect for new customers by phone The best ways to open a cold call and build rapport How to follow up quotes and mail-outs and convert them into sales The little known techniques to call your inactive and existing customers to win business Easy ways to ask for referrals and appointments and much more

To claim your very own copy of Don’t Get Hung Up be one of the first 5 to email michelle@michellebowden.com.au with the words Don’t Get Hung Up in the subject line. www.michellebowden.com.au

How to Present Magazine

DECEMBER 2013

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CHANGE ‘HAVE’ TO ‘GET’

BY KATHLEEN RONALD

How many times do you find yourself saying: "I have to .... ... network! ... do my follow-up! ... get out more! ... send out those orders! .... go to that meeting!”

make your connecting activities easy and effortless. A strategy that will allow you to be in the flow with ease and effortless energy, that will support you and your "increased" abundance.

Simply change the words to "I GET TO!"

That's right, it can be that easy and the results are beyond incredible! It's in that state, space and mind-set that speaks to the "GRATITUDE" of all things.

I have experienced my business slowing to a halt at times because I was saying, "I HAVE TO DO THIS OR THAT!" As soon as I catch myself in that mode, I find a way to get into "GRATITUDE" about whatever it is that I am doing IMMEDIATELY!

The "I GET TO" is a GRATITUDE place that will serve you and all that you do! "I GET TO!" Try it! It works miracles!!! www.speaktacular.com

It is a common yet deadly saying if you think about it!

When you are in the "HAVE TO" mode ~ things are much harder!

Think about it, how much fun do you think you're going to have with that attitude? When we approach any of our networking or follow-up, with the dreaded, and deadly, "I HAVE TO" thinking, tasks become harder and longer and there is NONE of the "FUN FACTOR."

Hereʼs a simple strategy that will www.michellebowden.com.au

How to Present Magazine

DECEMBER 2013

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DEALING WITH UNEXPECTED AGGRESSION

BY KEN WARREN “It usually takes two people a little while to learn where the funny buttons are and testy buttons are.” Matt Lauer, US TV Journalist Do you know someone at work who accosts you unexpectedly, almost in hysterics, about something they are unhappy about? Do they choose bad times, speak very dramatically, and are so emotive they appear incapable of hearing what you have to say?

If such an incident was simply a one-off, it is easy to think they were just having a bad day.

But for some of us, we are dealing with this kind of behaviour on a very regular basis.

Here are some options that may be a good fit for your situation.

Call for time-out if needed: Here you are calling for a better time to speak with them, giving the person a chance to settle and yourself a chance to regain some composure as well as prepare for the meeting. When organising another time to meet, I suggest you choose a time on the same day, if possible, so you don’t lose sleep stressing about the meeting.

If you plan to use this strategy, you will need some prepared scripts, ready to go, such as:

let’s arrange a time to speak about it properly.

Tell people what you would prefer: Here you are speaking about the specific behaviours you would like to see, that will make it easier for you to speak with them.

Yes, you shouldn’t have to tell people to lower their voice or to choose a more respectful tone.

Some people are just not aware of how they are coming across. There is also a chance that noone has been brave enough to give them feedback. Here are some examples: Can you please lower your voice? That will make it easier for me to hear what you are saying.

What will really help me is if you organise a time to raise these concerns, rather than catch me in the hallway / raise them unexpectedly at staff meetings.

I’m sorry, this is a bad time for me. Let’s arrange a better time …

Can you tell me what your main concern is? OK,

www.michellebowden.com.au

How to Present Magazine

DECEMBER 2013

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DEALING WITH UNEXPECTED AGGRESSION (CONT.) I am happy to speak to you, just not in this way. Let’s watch how we are speaking to each other.

Balance perspectives: By this, I am referring to a balance of time given to 3 different perspectives.

I’m hearing that you have major concerns about this workplace change. Can I give you now my perspective on this?

Would it be OK if we both have five minutes giving our opinion on this, before we brainstorm some solutions that take both our positions into account?

When we meet this afternoon, let’s both come with some possible solutions.

Have some backup in place: Sometimes, it can help to have a third party present at the meeting, whose presence can moderate their behaviour.

For example, someone who is histrionic or disrespectful, may well be better behaved if your manager is present. If you find the right person as a backup, they may well be able to call the other person into line if they step outside of what is acceptable. Can’t find the right person to sit in? Can you meet with them in a different place?

Perhaps having a chat in a café, for example, can help to change the dynamics.

Whatever, you choose to do, make sure you take some notes (privately) about their behaviour and www.michellebowden.com.au

what you have done to turn it around. This makes it easier to gain the support of your manager if needed and to make a formal complaint if you go down that track.

Working with people who are upset or disrespectful is not always easy. Certainly, they need some empathy and respect. But the situation also requires some firmness from you, so your needs are also considered.

Ken Warren is a Relationships Specialist who helps teams to perform at their very best.

Through his positive speaking programs, Ken helps people throughout Australia to build even stronger, more positive and productive teams, enhance their resilience and wellbeing at work, and provide excellent service to their clients, even the most difficult ones!

Check out all of his free resources through www.positivepeoplesolutions.com.au

How to Present Magazine

DECEMBER 2013

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BE A LOVER NOT A FIGHTER!

BY DOMONIQUE BERTOLUCCI "The only difference between ‘marital’ and ‘martial’ is where you put the ‘I’." Mitch Albom

Have you ever found yourself engaged in argument or dispute that has got way out of control; one that started out as a simple disagreement, misunderstanding or difference of opinion and yet rapidly escalated into fullscale warfare?

The truth is, conflict is a natural part of life, but you can still make choices that mean any conflict you are a part of finds a resolution as quickly as possible.

When you are experiencing conflict with another person, whether it's a romantic, platonic or professional relationship, as the situation heats up it’s very easy to lose sight of the other person’s perspective. But the more we hold onto our ego, the ‘I’ in the conflict, the more fuel we throw on the fire.

Next time you find yourself engaged in any form of conflict, challenge yourself to see the other

person's perspective and to understand why they are looking for the resolution they are seeking. Once you genuinely engage with how the other person is feeling, you will find it much easier to disengage your ego and find a solution that works for everyone. www.domoniquebertolucci.com

POWERPOINT TIPS - ALIGNING YOUR OBJECTS

BY MICHELLE BOWDEN You know how when you try to manually line up your images on your slides it ends up taking a long time and doesn’t look perfect when you’re finished? It’s possible to let PowerPoint align then for you in a minimum of time - magic.

1. Select all objects by holding down 'Shift' while you click on each of them.

2. Select 'Arrange' in the top options bar.

3. Select 'Align or Distribute.'

4. Choose the type of alignment you'd like.

5. Magic! www.michellebowden.com.au

How to Present Magazine

DECEMBER 2013

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YOU

IS IT TIME IMPROVED YOUR PRESENTATION SKILLS? COME JOIN ME! Dramatically improve the way you present and influence.

Attend one of my Persuasive Presentation Skills programs.

It’s a life changing experience!

approach. Learn something then practice, then learn something then practice…

There’s no need for you to be nervous or miss a career opportunity ever again!

Group sizes are limited to only 10 people per program.

SYDNEY DATES: December 3-4 February 18-19 March 25-26 April 8-9 May 27-28 June 24-25

Risk free - 100% moneyback guarantee.

Risk free approach to a subject most people find ‘daunting’!

Endorsed by thousands of people from over a hundred corporations around Australia.

Plenty of time for you to get personal one-on-one time with Michelle’s during the program.

Interactive and personalised.

Facilitated by Michelle Bowden who has over 18 years experience running her programs and who has been nominated for Educator of the Year for the last 4 years.

BRISBANE: April 15-16, 2014

Address your specific, personal needs.

MELBOURNE: March 18-19, 2014

Learning with lots of laughter.

CANBERRA: TBA

Techniques are embedded so you remember them decades later.

Absorb yourself in a generative and experiential

To chat about your specific needs or receive more information please email Michelle directly: michelle@michellebowden.com.au

TESTIMONIAL about Michelle’s training FROM JULIE GARLAND MCLELLAN, NON EXECUTIVE DIRECTOR, DIRECTOR & BOARD CONSULTANT "As chairman of a CEO Institute Group, I hired Michelle to give a morning session on presentations that influence. She delivered an insightful and practical session that kept a roomful of CEOs spellbound. The feedback was fantastic and, even months after the event, I heard comments such as 'I used Michelle's opening it really made a difference to the way my board listened to the rest of the presentation' or 'I completely rewrote my presentation after Michelle's session and the staff were so motivated that I am now confident we can we achieve the new targets'. For people to remember and use the information from a presentation is the highest compliment possible to the presenter. When those people are busy CEOs who often feel that presentations are a waste of time (even when they are giving them) is very high praise indeed." www.michellebowden.com.au

How to Present Magazine

DECEMBER 2013

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TIPS FROM A PROFESSIONAL SPEAKER CHRTISTINE ANU ENTERTAINER, PROFESSIONAL KEYNOTE SPEAKER

later, Christine pulls out all the stops with the formation of Stylin Up Entertainment, a collective focused on developing and producing new media brands that are proudly Australian. This spawned a new genre of children’s entertainment branded as Chrissy’s Island Family, adding another ARIA nomination to her many awards she has received over her career. Christine is also a motivational speaker who delights her corporate audiences.

How lucky are we? Here are Christine’s top 10 tips for presenting in business....

Know what the audience wants.

Ensure your themes of your presentation are clear.

Find the best way to present your ideas PowerPoint might not be it.

Know your material.

Keep it simple.

For the uninitiated, Christine is arguably Australia’s most s u c c e s s f u l indigenous performer and one of Australia’s most popular recording artiste, backed by an award-winning repertoire spanning across music, t h e a t r e , d a n c e , fi l m , t e l e v i s i o n a n d c h i l d re n ’s entertainment. Her illustrious career over two decades boasts of platinum albums, sell-out musicals, Hollywood blockbusters, and highp r o fi l e d c o l l a b o r a t i o n s with showbiz and musical luminaries. Five solo albums www.michellebowden.com.au

Ensure you engage with your audience.

Entertain your audience.

Move away from the lectern and utilise the stage or the front of the room in dynamic and engaging ways.

Deliver your speech in front of a test audience before you present it. professionally.

Revise your keynote and delivery based on feedback provided by your audience.

How to Present Magazine

DECEMBER 2013

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HOW TO USE METAPHORS

BY MICHELLE BOWDEN Most of us would love to be able to bring our workplace presentations to life. I’m sure you’d agree that when a speaker uses a story or metaphor cleverly it makes the presentation memorable for all the right reasons. So here are some tips for you on how to use metaphors properly in your presentations.

What is a metaphor?

Metaphors work for a number of reasons: • They convey a picture, object or meaning quickly—with only a few words.

• They help explain something that would take way too many words to explain clearly and simply (or is too intangible to describe).

• We react more readily to the emotional and visual than the rational, and metaphors often have an emotive or visual component.

• Metaphors create an association between two tangible things to better convey how something looks, sounds, smells, works or moves.

Using metaphors in your presentations Here are some tips for making metaphors work in your presentations:

A metaphor is a figure of speech that asserts that a subject is similar in some way to an otherwise unrelated object or subject without using the word ‘like’ to join the two things. In reality the two seemingly unrelated objects or subjects actually have something in common. A famous example of a metaphor is the saying, ‘All the world’s a stage’. Why is this a metaphor?

Because the world is not a stage, and a stage is not the world. The world and the stage are unrelated at first thought. When you put them together they do share something in common and they help you to understand something extra about the qualities of both objects. Metaphors link things we can sense with intangible thoughts or concepts. The world is an intangible concept but the stage has very tangible characteristics— we can see it and feel it.

Why metaphors work www.michellebowden.com.au

Be patient. Crafting powerful metaphors takes time, patience and deep consideration, even for really experienced presenters.

Work out your main message or theme.

Develop metaphors that convey your meaning.

Make them short and sweet.

Don’t use too many, and steer clear of annoying overused metaphors such as ‘at the risk of calling the kettle black’.

Stick to one theme—they should make your key message more vivid.

Steer away from clichés that make your audience cringe.

Place the metaphor in your icebreaker or opening, again in the body of your message (the what? or how? sections), and again at or near your close.

The founder of REVLON, Charles Revson, is reported to have said the following to help people understand the cosmetic company’s approach, ‘In the factory we make cosmetics.

In the store we sell hope.’ Happy Presenting!

How to Present Magazine

www.michellebowden.com.au DECEMBER 2013

18

QUALITIES OF A LEADER

BY TY BENNETT Over the last couple of years as I have spoken to Leadership organizations I have taken over 100,000 leaders through an interactive session where they have shared what they believe are the top qualities or characteristics of great leaders.

According to leaders in over a dozen industries from companies like Subway, Nestle, Ericsson, and many others – these are the top 15 qualities of great leaders.

1. Leaders Set The Example: Leaders understand that action speaks louder than words and they act the part.

2. Leaders Have Vision: Vision comes from the old germanic word vissen which means I know what I see. Leaders have a clear vision and know how to communicate it.

3. Leaders Care: Leaders understand that people don’t care how much you know until they know how much you care. Your people need to feel it.

4. Leaders Are Doers: Leaders get things done and deliver results. They are self motivated and take action.

5. Leaders Listen: Leaders listen to understand.

They don’t just prepare their response or rebuttal.

They truly listen.

6. Leaders Are Great Communicators: Leaders develop their ability to communicate in a clear and concise manner and understand how to connect.

7. Leaders Are Committed: When you are interested you do what is convenient but when you are committed you do whatever it takes.

8. Leaders Make It About Others: Leadership is not about you, it’s about the people that you lead.

www.michellebowden.com.au

9. Leaders Have Knowledge & Skills: Leaders develop their knowledge and skills because they know that people do business with people they know, like trust & value.

10. Leaders Are Adaptable: In a constantly changing world – adaptability is crucial.

11. Leaders Have Integrity: Leaders do what they said they will do, when they say they’ll do it, the way they said they’d do it.

12. Leaders Lead Individually: Leaders know their people well enough that they can treat them the way they want to be treated. Leadership is individual not collective.

13. Leaders Are Approachable: The idea of the leader in the ivory tower is gone – leaders need to be accessible to their people.

14. Leaders Are Passionate: The word passion was originally used to describe Christ’s suffering – so passion means “Being willing to suffer for something that you love” – leaders push through when it is hard.

15. Leaders Are Solution Thinkers: Leaders focus on the answers and know their job is to solve problems and find solutions. www.leadershipinc.com

How to Present Magazine

DECEMBER 2013

19

BOOK OF THE MONTH OK, I know it’s MY book! If you are serious about really improving your business presentation skills then you need this book. Go to my website

CD OF THE MONTH Thinking of improving your presentation skills but don’t want to go on a training program? You need to grab a copy of How to Present - Tips from the Master. Tips from 14 of Australia’s top public speakers. Go to my website

GIFTS FOR CHRISTMAS GLASSHOUSE candles are the PERFECT gift for people you love!

FRAGRANCE

DESIGN

Inspired by the elegance and eternity of a little black dress, this perfume exudes Parisian chic and gracefulness. La Petite Robe Noir by Guerlain

How fabulous is this? Design your own beautiful My Bespoke Chair using this clever on-line website.

MICHELLE LOVES...

Here are some of my favourite things for you

FACE SHAVE

BEAUTY

A rich, nourishing and non-irritating gel will give you smooth, soft, happy skin.

Revlon PhotoReady BB Cream is a lightweight, multi-benefit beauty balm that combines skin care, make-up and sunscreen into one step.

www.michellebowden.com.au

How to Present Magazine

BEAUTY M.A.C Eyebrow crayon is selfpropelling, self-sharpening, brow defining. Confidently adds what you need: shape, colour, density in one streamlined tool just like a pen.

DECEMBER 2013

20

Photo Gallery

www.michellebowden.com.au

How to Present Magazine

DECEMBER 2013

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