FORWARDER magazine August 2017 'Air Freight'

AIR FREIGHT ISSUE AIR FREIGHT

The gift that keeps on giving

TOP OF THE LEAGUE

The FTA discusses the ambitions of UK air freight

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AUGUST 2017

elcome to the 'Air Freight' edition of FORWARDER magazine.

CONTENTS

FORWARDER DIGEST

6

The freight industry's month in review with Michael King

INDUSTRY NEWS

8

News and press releases from the world of freight

MARKET IT LIKE...

... t it like Marke

Katie Elliott, Account Manager at Freight Media

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KATIE TiaT LIhtO EL e M d Freig

Air freight, the gift that keeps on giving

ASK THE EXPERTS | Air cargo pioneers

36 44 46

Making UK air freight top of the league

REGIONAL FOCUS UK: Solent | Global: Scandinavia

50

M&A FOCUS

52

Delamode drives forward on the London Stock Exchange

RECRUITMENT FOCUS

64

Jobs and candidates in the freight industry

MARKETING FOCUS

70

NEW SECTION How to promote your business: social media

FORWARDER Directory HAS EVOLVED...

The Directory is now a standalone publication which will be produced quarterly and distributed monthly with FORWARDER. soon.

The international section is complete and will be available very

We are in the process of compiling the specialisms section, followed by sector services.

To advertise in the new Directory, give us a call on +44 (0)1454 628 771.

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WELCOME TO FORWARDER...

A WORD FROM

THE EDITOR

L

ast month we briefly touched upon the ever-expanding market for air freight, and with 10.4% growth in the first half of 2017, showing nearly triple the average growth of 3.9%

over the last five years, it’s easy to see why any forwarder would be massively excited by the advantages in using air freight.

Brexit is still the big topic, and with freight forwarders being sceptical about the governments post-Brexit trade and customs arrangements, one thing is for certain, air-freight has continued to grow within this turbulent time. When thinking about the advantages in air-freight, the immediate economic benefits with Scandinavian countries is evident from recent stats. With 44,000 jobs directly supported by the aviation sector and paying SEK 9.4 billion in taxes, the air-freight industry has been forecast to continue to grow in places such as Sweden. This has also turned into one of the most

MEET THE TEAM

CRAIG EDITOR-IN-CHIEF craig@freight-media.com +44 (0)1454 275 939

MATT EDITOR

matt@forwardermagazine.com +44 (0)1454 628 775

KATIE CLIENT MARKETING katie@freight-media.com +44 (0)1454 628 771

DARREN DIGITAL MARKETING d.glasspool@freight-media.com

MOHIT SOCIAL MEDIA mohit@freight-media.com

CHRIS INTERNAL MARKETING c.tissier@freight-media.com

TIM DESIGNER

tim@forwardermagazine.com

efficient ways to shipping high value products, with 141,000 tonnes of freight travelled to, from and within Sweden alone, never mind the rest of the more remote Scandinavian countries and territories.

Do you have editorial or news to send us? team@forwardermagazine.com

A little closer to home, Solent isn’t always thought of as a hub of air

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cargo for the UK, however, neighbouring ports, such as Southampton, have seen the advantages of transporting low weight, high value

Read the magazine online: got to www.ISSUU.com

products through air freight. Air transport movements increased

and search for FORWARDER

from 43,900 in 2005 to around 62,000 per year in 2015 and by 2030

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this is expected to rise to upwards of 95,000. This alone shows the

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willingness to use the air freight industry as an alternative to the ports

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at their disposal, and with new noise, surface access and air quality

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strategies all being currently implemented, it is safe to say that airfreight industry within Solent and its neighbouring airports could be

Freight Media Ltd

the dominant freight forwarding distribution method by 2030.

Unit 8 Apex Court, Almondsbury Business Park,

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WANT TO KNOW MORE? Further information can be found at mkingassociates.com

t has been a long time since air freight markets looked

The market also appears to be benefitting from some modal shift. As

quite so buoyant. Years of bellyhold capacity growth

a result of the Hanjin Shipping bankruptcy in 2016, the consolidation

as passenger travel boomed kept a lid on the profits

of the shipping industry as well as the recent cyber-attack on Maersk,

of cargo operators, particularly those with their own

ocean freight capacities have been reduced on many trades at various

freighter fleets. In recent years many have parked up

times during 2017 with multiple forwarders reporting this prompted

aircraft ratvvher than operate them at a loss. But, by

modal shift from ocean to air.

most measures, it seems that last year’s prosperous Q4 peak season may have been the start of a new – and

better – normal for operators. Instead of petering out in New Year,

THE MEASURES OF SUCCESS

The International Air Transport Association found that global air

the peak demand witnessed in Q4 simply rumbled through into

freight markets saw demand, measured in freight tonne kilometres,

the early part of 2017. With demand during the traditional early

grow by 10.4% year-on-year in the first-half of 2017. This was the

summer lull also proving surprisingly upbeat most in the industry are

strongest first half-year performance since air cargo’s rebound from

currently A) surprised and delighted with how well things are going;

the Global Financial Crisis in 2010 and nearly triple the industry’s

B) unusually optimistic for the future.

average growth rate of 3.9% over the last five years.

LOOKING BACK – TURNING POINT

WorldACD also reported at the start of August that air cargo volumes

The air freight market traditionally benefits from a strong end to

had been growing strongly for over half a year, a trend that showed

each calendar year as urgent shipments are flown, for the most

no sign of tapering off in June when the volume increase was 10.5%

part, from Asian producing countries into major markets in North

compared to a year earlier. Yield worldwide, measured in USD, was also

America and Europe ahead of the holiday season. The year-end peak

7% higher year-on-year in June. This, said the analyst, was

is then usually followed by a New Year slump in demand. However,

for airlines and a development we have not been able to report since the

2016 was different.

recovery of 2010-2011.

a big bonus

Indeed, WorldACD said the second quarter

of 2017 was the best quarter for the industry in almost seven years.

A good start to the year was aided by an early Chinese New Year. The Year of the Rooster started on January 28 and this prompted a late December and January surge in shipments ahead

HERE AND NOW

As Forwarder went to press, the container shipping peak season on

of factory shutdowns – many factories close for at least two weeks

East-West routes was building nicely over the summer with both

as workers in China return to their homes for the festivities and

pricing and demand holding up well, suggesting a strong ocean peak

many do not resume full production for a month afterwards. After

this year. But despite the summer usually proving rather tepid for

a February lull, demand for air freight shipments quickly bounced

air freight demand, markets are showing few signs of slowing with

back out of Asia with volume growth reported by most airlines

economic growth in key regions outperforming expectations.

and airports throughout the first half of the year, aided of course by healthy global economic growth and surprisingly few Trump-

For example, the Asian Development Bank recently upgraded its

inspired disruptions to trade.

growth outlook for the region from 5.7% to 5.9% for 2017, and from 5.7% to 5.8% for 2018 on the back of higher exports.

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August 2017

In the July update of its World Economic Outlook, the IMF forecast

Swiss forwarder Panalpina is now preparing itself and its customers

global economic growth of 3.5% for 2017 and 3.6% for 2018,

for anticipated short-term demand spikes:

unchanged from its April outlook. This despite cutting its forecasts

manifold, but we have set the right priorities and taken action to

for the US and UK with slowdowns there expected to be offset by

secure extra capacities to meet the growing demand. We are well-

improved performances by Japan and many Euro area countries,

prepared for the peak season and determined to meet customer

including Germany, France, Italy and Spain.

expectations with the support of our Charter Network, where we

The challenges are

can add scheduled charter flights using flexible freighter capacity.

There is growing evidence that, with multiple product launches expected from the electronics sector later in the year, strong summer demand could well ripple through the rest of 2017 with barely a stutter, especially when it’s factored in that extra passenger

Marc van Dommele, Regional Head of Air Freight Europe, Panalpina

HIGHER RATES EXPECTED

Lucas Kuehner, Panalpina’s global head of Air Freight, said shippers

flights will gradually be phased out after the summer holidays taking

should be prepared for potential capacity shortages in the coming

out a substantial amount of bellyhold uplift capacity.

months and should be aware that the longer they wait to book slots, the higher the price they will likely have to pay:

MARKET VIEW

One Hong Kong-based forwarder told your columnist that demand

Overall market rates remain high in comparison to 2016 and

had been consistently high in Asia this year, with both imports and

show no signs of dropping. The closer we get to peak season, the

export trades performing better than expected.

more airlines will increase rates for secured capacity. And when this

We’ve seen a

lot of imports to China and markets out of Cambodia, Vietnam, China, Hong Kong, Taiwan and Thailand are all strong. We’d expected a relatively quiet June and July but that didn’t materialise.

Instead, we’re seeing a lot of movement across verticals. Intra-Asia

happens, we will have to pass these price increases on to shippers.

MORE DEMAND; LESS SUPPLY

The outlook on capacity is also positive for an air freight sector that

trades are also seeing a lot of movement pre-export of finished

has endured a tough few years. According to analysts, demand growth

products, particularly related to product launches later this year

for air freight across all industries has continued to outpace capacity

which is boosting demand across lanes, especially for components

growth in 2017. Panalpina said that on top of that, capacity growth

such as semiconductors.

fuelled by the expansion of the Middle Eastern carriers - Emirates, Etihad, and Qatar Airways - had stagnated in recent months.

Indeed, analysis by Gartner suggests the semiconductor market will grow in revenue by 16.8% this year and will surpass US$400bn in

Meanwhile, higher rate levels for cargo flying from China to

market value for the first time as supply shortages are created by a

the U.S. have meant that this freight is increasingly flown the

surge in demand. This is being driven not only by new mobile phone

other direction via Europe – further restricting Europe-inbound

launches but also by innovative new wearable devices and Internet

and outbound air freight capacity,

said the Swiss forwarder.

of Things, automotive and industrial applications. Such is demand for

Finally, new, stricter EU regulations for truck drivers, for example

semiconductor shipments that DHL launched a dedicated suite of

regarding rest periods, have led to a shortage of truck drivers in

logistics services aimed at the sector at the end of July.

certain parts of Europe, which again limits air freight export options via different European airports.

Key product launches including new Apple and Samsung mobile phones are now expected to be delayed until later this year with some reports

For those with a stake in the air freight market the rest of 2017

suggesting delays have been caused by component shortages and this

looks rather promising.

could further strengthen the Q4 peak season this year.

Michael King, Contributing Editor, FORWARDER magazine

FORWARDER magazine

August 2017

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INDUSTRY NEWS

WANT TO KNOW MORE? Further information can be found at europa-worldwide.com

EUROPA SETS OUT OBJECTIVES FOR 2018

I

t is now four years since Europa Worldwide Group was acquired by

In the last four years, the business has expanded the reach of its

new Managing Director Andrew Baxter – and today the business

Road operation across key European countries by selecting the very

is almost double the size it was at the time of the acquisition.

best partners to work with, has developed its Air and Sea teams as competitive arms of the business and has invested in its Warehouse

At that time turnover was £76m. This year turnover will be in the

facilities, attracting major retail brands from across the globe.

region of £145m and through a combination of organic growth and at least one acquisition, the company expects turnover to exceed

Andrew said:

As a result of the unfaltering commitment, dedication

£200m next year.

and passion of the team, we are now placed very strongly. We’ve made significant changes to ensure Europa is in the best possible

The company has recently reported its latest financial accounts

position for growth and to secure its future in a highly competitive

(to year end Dec 31st 2016), showing that the leading independent

global marketplace. The plan now is to continue to expand through

logistics operator, which is headquartered in Dartford, increased

organic growth and acquisitions, initially by buying a £20-60m

its turnover to £116m and profits to £2.3m, with staff numbers

turnover freight business within the next 12 months. Our goal is then

increasing to 650.

to hit the £200m turnover mark by the end of next year. Obviously, these are very ambitious targets, however, we believe that we have

Since Andrew acquired the business in August 2013, he has initiated

the foundations in place to make it happen.

some significant front-end restructuring.

Key milestones already achieved in the last four years include the For a large part of the last four years, growth was not the primary

creation and implementation of Europa’s brand new, bespoke IT

objective. However, now that the restructuring is complete, growing

system Leonardo - an investment of more than £2m – the launch of

the scale of the business, whilst achieving satisfactory levels of

many new products and daily lines, a fiercely competitive recruitment

profitability, is the core strategy.

drive to attract the very best talent in the industry and a focus on

Andrew Baxter, Managing Director, Europa Worldwide

developing all of the business’s international markets.

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50 YEARS OF EUROPA Established in 1966 Europa Worldwide Group is a growing privately owned operator offering specialist air, ocean and logistics services, plus an unrivalled land service to the whole of Europe, the company has a strong presence in 100 countries across six continents.

Europa began above a bookmakers in the East End of London.

Owner, Adrian Chambers, was a professional racing car driver who found it hard to find a company who would ship cars and parts between the UK and Italy.

Andrew added:

We believe that we will continue to have strong

organic growth of around 25 per cent across the business this

Some 47 years later, the business was acquired by Andrew

year and we are planning to start developing additional lines to the

Baxter in 2013 when it employed 460 people and had a

continent directly from our 10 regional depots. Four years really

turnover of £76 million. Andrew undertook a two-year

have flown by and we’ve achieved a lot in such a short space of time.

restructuring programme which included setting up four

Team work, careful planning and a commitment to doing what’s right,

dedicated divisions – Road, Warehouse, Air & Sea and

rather than what’s easy, has got us this far and we are confident that

Showfreight. The company’s turnover for the year ending

the next four years and beyond can be just as fruitful.

31st Dec 2016 was £116m.

Europa Worldwide Group is a privately owned operator which delivers air, sea, road and warehousing services, operating across 11 sites in the UK plus Hong Kong and is represented in 100 countries.

FORWARDER magazine

August 2017

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INDUSTRY NEWS

WANT TO KNOW MORE? Further information can be found at www.ligentia.com

LIGENTIA GLOBAL AIR TEAM TO BE LED BY

LEE ALDERMAN-DAVIS

T

hree years ago Ligentia took a significant step forward in the

Lee says about her new role,

I’m delighted to be working alongside

global air freight market. Through significant investment in

a global team that truly are the best in the industry. Our trusted

a new, experienced air team and a 30,000sqft HM Customs

partner ethos will be further strengthened by consolidating our air

approved ETSF warehouse at Heathrow, Ligentia has continued to

service proposition across existing and new regions. It’s exciting

successfully drive the air division forward.

times for Ligentia and I look forward to seeing how the air division progresses in future years.

Today, Ligentia’s customers include an impressive portfolio of leading UK retailers, global manufacturers and providers within the

*IATA has announced the global freight tonne kilometres (FTKs) grew by 10.4% year-

defence and mining sectors. As the air freight market thrives*, the

on-year in H1 2017 – its strongest start in 7 years.

most recent Ligentia planning has focused on streamlining internal operations, strengthening the Ligentia air proposition and engaging in new markets.

Not an easy task, but one their newly promoted Global Air Director, Lee Alderman-Davis has embraced. Lee joined Ligentia in 2014, with an impressive background in air accumulated over 20 years she was recruited to lead the UK air division through the introduction of innovative solutions and service enhancements. As part of the senior management team, Lee will continue to introduce new initiatives and challenge her growing global team to deliver an outstanding customer experience.

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INDUSTRY NEWS

WANT TO KNOW MORE? Further information can be found at www.pentalver.com

PENTALVER TO EXPAND CONTAINER FACILITY AT DP WORLD LONDON GATEWAY

O

n Monday 14 August, Pentalver Transport Limited,

alongside the state-of-the-art terminal facilities. I would also

a subsidiary of Genesee & Wyoming Inc. (G&W),

like to thank our parent company, Genesee & Wyoming (G&W)

commenced work on Phase 2 of the Pentalver container

for supporting this investment project within 100 days of our

facility at Berth 7, DP World London Gateway, the UK deep-sea

acquisition, highlighting their commitment to growth in the UK

container port and Logistics Park on the River Thames.

container sector.

Chris Lawrenson, Managing Director, Pentalver

Pentalver opened the first phase of the facility in 2015, following a successful interim operation in support of customers who commenced container operations at the new port.

We are delighted to see Pentalver begin expansion of its container depot operation at DP World London Gateway, after a very successful first three-and-a-half years of service provision.

Phase 2 of the development will add 40% additional capacity to

The company has shown a commitment to build cutting-edge

the Pentalver operation and highlights the commitment Pentalver

container facilities that complement our own state-of-the-

has made to DP World London Gateway following the commercial

art terminal operations and supply a range of services for our

success it has achieved since the port opened in November 2013.

joint customers. These services will include loaded and empty storage, reefer and dry container maintenance and repair,

I am pleased that work is starting on the second phase of this

transport and cargo handling. We look forward to continuing

important expansion project which will significantly enhance our

our close working relationship with Pentalver as the port

DP World London Gateway operation. Pentalver has been in

continues to grow.

constant dialogue with customers to identify their requirements

James Leeson, Head of Port Commercial, DPW London Gateway

and we will continue to develop our business to meet their needs at this integrated logistics facility. Pentalver has a great working relationship with DP World at London Gateway and Southampton and, as container service providers to common customers, it is imperative that container infrastructure is available to work

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F

or the second consecutive year, Delta Cargo has been

Delta is committed to growing the communities it serves and

awarded Cargo Airline of the Year at the Atlanta Cargo

our home city of Atlanta where we work with Hartsfield-Jackson

Awards. The annual award is based on the most tonnage

to strengthen this important cargo aviation hub. We are honored to

handled at Hartsfield-Jackson International Airport.

receive this recognition for the hard work of the entire Delta Cargo and ACS teams. Our strong service performance improvements are

Delta handled a total of 134,000 tons at Atlanta, making it the

also being noted by our customers and are helping to drive this

airport’s top carrier for 2016. October 2016 was the month with

additional recognition of our employee’s efforts.

the highest tonnage at 13,000 tons.

Eric Wilson, Managing Director, Delta Cargo Global Sales

Hartsfield-Jackson, Metro Atlanta Chamber and the Atlanta Air

DELTA NAMED

Cargo Association co-host the ceremony honoring businesses and leaders for achievements in air cargo.

CARGO AIRLINE OF THE YEAR

FORWARDER magazine

August 2017

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INDUSTRY NEWS

WANT TO KNOW MORE? Further information can be found at www.deltacargo.com

DELTA CARGO APPROVED TO CARRY

ENVIROTAINER RAP E2 F ollowing the award of IATA’s Center of Excellence for

Delta Cargo aircraft can also carry CSafe, the entire Envirotainer

Independent Validators (CEIV) Pharma logistics Certification

active container line including the e1&e2 containers, 5 va-q-tec

in July, Delta Cargo is pleased to announce its approval for

passive containers.

the carriage of the Envirotainer RAP e2 in Delta’s domestic and

international widebody aircraft. This container is ideal for shipments

Visit the Variation Pharma page on DeltaCargo.com for more

requiring strict temperature control between +0°C and +20°C.

information on leasing this container or about the enhancements to Delta’s Pharma program, including CEIV Certification.

The approval of the Envirotainer RAP e2 enhances Delta’s Pharma product offering, which is available in Pharma 1 locations around the world. The active container expands flight options beyond those using the Envirotainer RAP t2, as it does not require dry ice as a coolant. It also provides significantly more capacity for goods than the Envirotainer RKN e1.

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CHINA AIRLINES & WFS

W

FOR A TOTAL HANDLING SOLUTION IN HONOLULU

orldwide Flight Services (WFS) is now offering

We are extremely proud that China Airlines continues to show

China Airlines its full range of ground handling

its confidence in WFS in Honolulu by recognising the quality of the

services in Honolulu with the latest awarding of a

services we deliver for the airline and its customers, and through the

new cargo handling contract.

awarding of another new contract for cargo handling. This is a great tribute to our local team and clearly demonstrates the importance

WFS has served China Airlines in Honolulu since 2001 when it was first

and value of high quality customer service.

awarded a passenger services contract. In 2005, it also won the airline’s

Ray Jetha, Senior Vice President,

ramp handling contract, and in May 2017, WFS successfully bid to handle

Sales & Business Development North America, WFS

China Airlines’ cargo business. The airline currently operates a daily service from Honolulu to Narita, Japan, and twice-weekly flights to Taipei.

In 2016, China Airlines presented WFS’ Honolulu station with its annual ‘Airport Service Outstanding Performance’ award. This is based on a survey by the airline of all of its online stations that invites its customers to comment on a wide range of key performance indicators, including staff friendliness and helpfulness, lounge appearance and quality, queue waiting times, clarity of boarding announcements, and baggage delivery.

TRUTAC LAUNCHES

CPT DAILY CHECKS APP

T

ruTac, the commercial transport software experts, are

We’re proud to have worked with TruTac so closely while

proud to announce the exclusive launch of CPT Daily

developing CPT Daily Checks - with industry-specific features. Over

Checks at the Coach & Bus Show UK on Wed 4th Oct.

33% of our members already use CPT Tacho Analysis and we’re

CPT Daily Checks App and management system has been designed

expecting the same high levels for CPT Daily Checks.

Peter Gomersall, Deputy Chief Executive, CPT

specifically for the coach and bus industry in conjunction with the CPT. The easy-to-use system covers first use and all daily driver

Also on their stand K4, the TruTac team will be demonstrating how

checks with clearly defined CPT- approved templates for coach and

they’re supporting DVSA on the Earned Recognition pilot and will

bus operators. CPT Daily Checks also seamlessly integrates with

discuss requirements with any operators who may be interested in

CPT Tacho Analysis. CPT members receive attractive discounts on

taking part in the pilot.

CPT Daily Checks, while members who sign at the show receive an additional 20% discount on 1st year fees.

FORWARDER magazine

August 2017

17

INDUSTRY NEWS

MERCEDES-BENZ ANTOS BRINGS PROVEN RELIABILITY TO REGENCY GLASS

W

hen Regency Glass came finally to replace its trusty 17-year-old Atego 18-tonner, only one manufacturer was in the frame – it had to be another Mercedes-Benz.

The Lancashire-based operator’s new Antos 1824 was supplied by Roanza Truck & Van. It has lined-up alongside an identical Antos, and a pair of 7.5-tonne Atego models, all of which have been supplied by the same Dealer within the last 12 months.

Its predecessor had provided reliable service since joining the fleet

Regency Glass acquired its new Antos with the help of competitive

in 2000. Two other Atego 18 tonners registered in 2000 and 2002,

funding support from Mercedes-Benz Financial Services. Despite the

and a pair of 7.5-tonne Atego trucks which entered service in 2006,

operator’s familiarity with vehicles bearing the three-pointed star,

remain hard at work.

in one sense it represents a bold step into an exciting future. That’s because Regency Glass has also become one of the first customers

The vehicle we’ve retired was still going strong too,

in the country for the revolutionary Mercedes-Benz Uptime system.

said Director Wayne Fitzmartin, who runs the firm with business partner Darren Beazant.

We’ve only replaced it because it was

just starting to look its age.

This remarkable telediagnosis programme monitors the vehicle to which it is fitted in real time, and flags up any areas of concern, either urgent or ‘advisory’, at an early stage – it can even predict a

Regency Glass has been running Mercedes-Benz trucks since 1991.

breakdown before it happens.

They’ve always proved to be exceptionally reliable and long-lived.

On two occasions we also tried vehicles by another manufacturer,

The data collected ensures that optimal repair solutions can be

but we won’t make that mistake again. They were simply not in the

planned in good time. So, for example, the system will flag up in

same league for build quality.

advance if a wear-and-tear component might soon need to be

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FORWARDER magazine

August 2017

replaced. The part can then be ordered, and time set aside for

Mr Fitzmartin added:

We’ve built up an excellent relationship with

it to be fitted when the truck goes in for a scheduled check. In

the team at Roanza. Our account manager Dawn provides a very

normal circumstances the worn item might not be noticed until

professional service and handled all of the bodybuilder liaison for

inspected by a technician, which could mean that a second visit to

us, making sure we were covered for all the relevant legislation and

the workshop is necessary.

type approvals. The Dealer’s Warrington workshop is also open 24 hours a day, which means any servicing or repairs can be undertaken

The concept has already impressed Regency Glass Transport Manager Dave Roberts:

outside our own working hours.

Uptime should help us to further reduce downtime,

and keep our trucks out on the road and earning for even longer.

The new Antos is fitted with a bespoke body, designed and built to the operator’s specification by PPS Commercials, of Bury. This has glass-carrying frames to one side, curtains to the other, and internal lashing points for securing stillages. The frames can be removed when not needed, to reduce the vehicle’s width and improve aerodynamics.

Like the operator’s other trucks, the new Antos is now delivering sealed glass units to window and conservatory fabricators across the North-West, from the manufacturing plant in Leigh which has been the company’s headquarters since it was founded in 1983.

FORWARDER magazine

August 2017

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INDUSTRY NEWS

WANT TO KNOW MORE? Further information can be found at www.bud.hu

FLYING HORSES SPOTTED AT BUDAPEST AIRPORT

F

ourteen racehorses bred in Hungary were flown to China

The transport of animals is an important part of our core activities.

last week, on board a Cargolux Boeing 747. The Friesian

We have an unparalleled expertise and a team of highly qualified

and Shagya Arabian horses, trained specifically for combined

professionals to ensure the welfare of the horses. We invested in

driving, took off from Budapest Airport in special freight containers,

new horse stalls that guarantee the wellbeing of the animals and

accompanied by a team of carers and vets, on their way to a new

a state-of-the-art of transport.

owner, via Luxembourg.

Chris Nielen, VP Sales for Cargolux Airlines

More than a dozen Hungarian racehorses were waiting to board

Dénes Szigeti, Air Freight Manager Hungary for Hellmann

in a ground handler’s warehouse at Budapest Airport, in special

Worldwide Logistics, which organised the transportation of the

freight containers, prepared with great care for the long journey to

14 horses, said:

Beijing and then to Wuhan. They were placed in the cargo hold of

company’s life and we are really proud of this success story. We

Cargolux’s modern Boeing 747-8F; animals of this size can only be

were making history; no forwarder has ever transported horses

transported by air over such long distances, and only on board large

from Budapest Airport to China directly by regular flight. Our

aircraft types. From the Hungarian capital, they first made their way

whole special live animal team was working on this transportation

to Luxembourg, where they were prepared for the 12-hour flight to

project side by side which was a great success. Special thanks to

Beijing at the airline’s live animal station.

the Hungarian live animal team for their dedication and hard work

These were unforgettable moments in our

and also special thanks to all of the involved parties who helped According to Hungarian equestrian website lovasok.hu, since the

us. Our dream has come true.

2008 Olympics and the economic upturn, horseback riding has become increasingly popular in China, with more than half a million

Budapest Airport handled more than 72,000 tonnes of cargo in the

people riding on a regular basis per year. Demand for the sport,

first half of the year, an increase of nearly 20 per cent compared

breading horses, and the market for importing horses are growing

to 2016.

dynamically. Hungary received the required permit for the aerial transportation of horses at the beginning of 2016, and this was the first live horse shipment from Budapest Airport to China.

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FORWARDER magazine

August 2017

COMPLETION OF EGEMIN UK’S

TRANSFER TO DEMATIC

D

We are delighted that Egemin UK is now part of Dematic Ltd and that the integration of Egemin’s business into Dematic’s global enterprise is now well underway. We are especially pleased to welcome all those joining Dematic from Egemin, and the wealth of knowledge and expertise that they bring with them to our common endeavour: to deliver innovation and excellence in warehouse automation. With the transfer comes the responsibility to support further sites in an expanded customer portfolio. As Dematic, we are dedicated to the support of all our customers.

ematic, a leading global supplier of integrated automated

We look forward to working closely with our enlarged customer

technology, software and services to optimise the supply

base and we enthusiastically welcome the opportunities that this

chain, has announced the completion of the transfer of

integration presents.

Egemin UK Ltd and all its assets and activities to Dematic Ltd.

Stuart Stables, Managing Director Northern Europe, Dematic

The transfer, which took place on 1st August, is part of the global integration process of Egemin Group into Dematic.

Given the growth in live animal exports, Budapest Airport plans to build facilities dedicated specifically for animals in the new cargo base

ABOUT BUDAPEST AIRPORT

Budapest Airport, Hungary, is a leading international air cargo hub

to be constructed over the coming years. Thus, in a few years’ time,

servicing 45 airlines, with a throughput of 112,143 tonnes of cargo

it will be possible to fly almost any animal requiring special treatment

in 2016, up 22.7 percent year-on-year.

or care from Budapest Airport, to any part of the world.

René Droese, Property and Cargo Director for Budapest Airport

The Central European hub handled a record volume of 61,400 tonnes of cargo in the first half year of 2017, an increase of 21

Budapest Airport is transforming its cargo facilities as part of

percent from 2016. This year, Budapest Airport was awarded

its EUR160 million (HUF50 billion) BUD:2020 Development

the Skytrax title for 'Best Airport in the region' for the fourth

Programme, which includes two recently opened state-of-the-art

time in a row - the first time in the history of the awards that

integrator buildings, and a dedicated freight centre called Cargo City,

an Eastern European airport has kept its top position for four

due to be completed in 2019.

consecutive years.

FORWARDER magazine

August 2017

21

INDUSTRY NEWS FREIGHT FORWARDERS WANT MORE DETAIL ON

CUSTOMS PROPOSALS

C

The document outlines two basic options for the future EU–UK customs arrangements. One that is highly streamlined, keeping the additional requirements for EU-UK trade to a minimum, but which from reading the document does imply that some form of customs declaration will be required.

The second, which is more closely aligned to BIFA's current policy proposes a new customs partnership with the EU, which is very

ommenting on the first of what is likely to be a number

radical and has not been tried before. This would remove the need

of papers issued by the UK Government over the next

for customs processes at the border, although there would be a need

few days outlining its ambitions for Brexit, the UK

to align UK and EU customs procedures.

trade association that represents freight forwarding and logistics companies says that it is no surprise that the paper is all about possible trade and customs arrangements post-Brexit.

The second option would certainly resolve the Dover Straits issue, as well as that of Northern/Southern Ireland trade. Unfortunately, what the paper cannot address is the fact that, so far, the EU has made clear

British International Freight Association (BIFA) Director General,

it will not discuss Britain’s future trading relationship – including customs

Robert Keen says that this focus shows how important the subject

arrangements – until it has reached agreement on several key issues,

is to the UK Government's Brexit negotiations...

including the terms of the financial payments Britain will make on exit, the rights of citizens, and the future status of the border in Northern Ireland.

Having read and digested the paper thoroughly, BIFA believes it shows for the first time that there now appears to be a united

To accommodate any of the proposals laid out in today's paper,

position in the Cabinet in favour of a more businesslike approach to

EU negotiators would have to change that stance and it will be

Brexit and the need to facilitate trade with the EU.

interesting to see if that happens, or whether those on the EU side of negotiations determine that the UK is trying to have its cake

BIFA policy ever since the 2016 Referendum has favoured retaining

and eat it. Commentators suggest that in seeking a customs union

something as close to the Single Market as possible. In reality, certainly

agreement that will keep things broadly the same for an interim

since the 2017 General Election, this has meant remaining in the Customs

period, the UK government is attempting to reassure UK businesses

Union or something as close to it as possible, preferably in the long run but

that undertake visible trade with Europe.

certainly during any implementation period, after the UK leaves the EU. As always, the devil is in the detail. BIFA will continue to work with That message has been central to the many discussions that BIFA

government to find out more details on how today's proposals will

has had with those in Government and we welcome the fact that the

avoid the imposition of tariffs, border checks, Customs declarations

document acknowledges the work put in by ourselves and other trade

and bureaucracy for UK businesses trading within the EU, as well as

associations to help increase awareness of the issues and potential

BIFA members, which provide the logistics services that underpin

impact of the introduction of tariff and non-tariff barriers.

the UK's visible trade.

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FORWARDER magazine

August 2017

CARGOLOGICAIR LAUNCHES FIRST SCHEDULED SERVICE WITH

TWICE-WEEKLY 747F UK-MEXICO OPERATIONS

C

argoLogicAir (CLA), the only British all-cargo airline, is to

CLA was awarded its Air Operator Certificate (AOC) by the

launch its first scheduled cargo route on 19 August 2017,

UK Civil Aviation Authority at the start of 2016. Since then,

providing maindeck services connecting the UK and Mexico.

it has been providing global charter services and supporting ACMI contracts. The launch of its first scheduled route follows

Twice-weekly Boeing 747-400 flights will depart from CLA’s base at

the delivery of CLA’s third Boeing 747 freighter in May 2017.

London Stansted Airport every Wednesday and Saturday. Flights will

The airline has reported strong customer demand in the first

operate to Mexico City International Airport via Hartsfield-Jackson

half of 2017 with its ACMI and charter operations growing 44%

Atlanta International Airport. The full aircraft routing, which sees

year on year.

ABC’s 747 freighter also operating via Houston, Frankfurt and Abu Dhabi enables CLA to also offer customers a wide choice of EuropeMexico, Europe-Middle East and U.S.-Middle East connections.

The arrival of our third 747 freighter means we are ready to begin our scheduled cargo operations and we are confident the routing we have chosen will appeal strongly to customers moving car spares,

In the Middle East, CargoLogicAir is providing road feeder services to

hi-tech, energy, aerospace and healthcare products.

also offer customers fast deliveries to Dubai International Airport (DXB),

Dmitry Grishin, CEO, CargoLogicAir

Dubai World Central (DWC) and Sharjah (SHJ). Over Frankfurt, it will also link up with the global network of its partner airline, AirBridgeCargo, enabling CLA to offer onward connections to APAC region.

Our growing air charter and ACMI operations have enabled us to establish the quality and reliability of our services and this has also helped us to already achieve a high level of customer commitments

CargoLogicAir, which will offer a total cargo capacity of over 200

to support our first scheduled operation,

tonnes a week on its new routes, has also appointed AEROCHARTER

Sten Rossby, Chief Operating Officer, CLA

as its GSA partner in Mexico, AirCargoAmericas in the U.S. and AirFreightLogistics in Europe.

FORWARDER magazine

August 2017

23

INDUSTRY NEWS

WANT TO KNOW MORE? Further information can be found at www.worldacd.com

AIR CARGO MARKETS CONTINUE TO SURPRISE

F

or well over half a year now, we have seen air cargo volumes

The YoY yield performance in Q2 may be explained partly by

growing strongly year-over-year (YoY) and USD-yields

movements in fuel prices & surcharges: fuel prices were about 10%

stopping their 2015-2016 free fall. This trend did not show

higher YoY. Past experience has taught the air cargo world that yields

the slightest tendency of tapering off in June, on the contrary. The

usually react to fuel price developments with a time delay. Since

volume increase year-over-year (YoY) for the month was 10.5%,

the 2016 fuel prices increased strongly between Q1 and Q2, Q2-

accompanied by an increase in Direct Ton Kilometres of 12%,

yields in 2016 could be said to have been relatively low as the rising

showing that the average distance between origin and destination

fuel prices had not yet been fully factored in. Given the increasing

of shipments continues to increase. And yield worldwide, measured

practice of net pricing, more research needs to be done on this

in USD, was 7% higher, a big bonus for airlines and a development

subject, however.

we have not been able to report since the recovery of 2010-2011.

The month of June also showed how air cargo and geopolitics can be In terms of volume growth, the second quarter of 2017 was the best quarter

intertwined as the transport of perishables to Qatar increased well

for the industry in almost seven years. The origins Germany and Hong Kong

beyond the overall growth pattern of this sector of the business.

grew most in absolute kilograms. The markets from Turkey to the Middle

As a matter of fact, June confirmed the trend we reported earlier,

East & South Asia, from Belgium to Asia Pacific and from Belgium to North

which shows general cargo growing faster than most specific product

America showed the highest volume increase in percentages: 54%, 50% and

categories; only pharma grows faster than general cargo. It also

46% respectively. In general, load factors increased, as capacity growth was

confirmed that the average shipment size is growing YoY: by more

clearly lower than the increase in volumes in all regions.

than 8% in June and by almost 7% for the first half of the year.

Whereas the first quarter showed stable YoY yields, Q2 surprised

In the fall, we will report more in-depth on specific cargo categories,

with a remarkable yield improvement YoY of 5.4% in USD, and of

as our data service will be enriched with further information on e.g.

8.1% in Euros. Yield improvements in Q2 were particularly visible

types of perishables, electronics, etc.

in markets with an origin in Asia Pacific. Yields ex China grew even harder than those from other countries in the region. Interestingly, positive yield and volume developments seemed to go hand in hand: from Asia Pacific to North America, growth of each was around 20%, and from Asia Pacific to Europe around 15%. A prominent element in the growth of both volumes and yields between Asia and North America was the modest capacity increase...

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FORWARDER magazine

August 2017

V

irgin Atlantic has appointed Alliance Ground International

as well as a security cage/vault for valuable cargoes and a cooler for

(AGI) as its cargo handler in San Francisco to support its

perishables. Fresh produce accounts for nearly half of shipments

growing operations at the U.S West Coast airport.

from San Francisco to the UK and includes blueberries, fresh fruits, lettuce and peas.

The airline operates twice-daily services connecting London Heathrow and San Francisco and added another three direct flights

Paul Fallon, Director Cargo Operations & Business Development

a week from Manchester at the end of March, the only direct service

at Virgin Atlantic, said: “San Francisco has been an important and

between the two cities. Virgin Atlantic has seen high cargo volumes

growing West Coast cargo gateway for Virgin for 23 years, with

on nearly all of its routes from the UK to the U.S since the start

strong support from our customers on both sides of the Atlantic.

of 2017. Following an 18% increase in tonnage from London-San

Based on our experience of working with AGI at other airports in

Francisco in 2016, volumes for the first half of 2017 rose a further

the U.S. we are confident they will also deliver the high quality of

15.5% year-on-year, boosted by shipments such as fresh salmon.

services we expect for our customers in San Francisco.”

Customer support has also been strong for Virgin’s new Manchester-

We are proud of the partnership we have forged with Virgin Atlantic

San Francisco route with the first month of operations seeing

based on the highest service quality standards. AGI provides cargo

tonnage 34% above budget from the UK.

handling services to Virgin at MIA, MCO and EWR and the latest expansion at SFO represents a validation of our mutual commitment

The new handling contract extends Virgin Atlantic’s working

to cargo handling service quality. As the leading ground handling agent

relationship with AGI in the U.S. AGI already handles cargo for

at SFO, AGI boasts a modern facility and a service oriented team to

the airline in Miami, Newark and Orlando. The San Francisco

ensure delivery of premium cargo handling services.

facility incorporates a dedicated location to handle ‘active’ cargo

Jared Azcuy,

containers for temperature-controlled pharmaceutical shipments

Chief Operating Officer, AGI-Alliance Ground International

VIRGIN ATLANTIC CARGO

APPOINTS ALLIANCE GROUND INTERNATIONAL TO HANDLE GROWING SAN FRANCISCO VOLUMES FORWARDER magazine

August 2017

25

INDUSTRY NEWS

WANT TO KNOW MORE? Further information can be found at www.samskip.com

SAMSKIP MAKES MAJOR NORWEGIAN ACQUISITION WITH NOR LINES TAKEOVER

S

amskip has announced that it will acquire activities associated with Nor Lines AS, in a major expansion of its shipping, transport and logistics businesses in Norway.

Subject to approval by Norway’s competition authorities, Samskip has agreed with the DSD Group to acquire the activities of Nor Lines, which generate an average annual turnover of €110 million. With its head office in Stavanger, Nor Lines is a diversified logistics business offering domestic and international services. The transaction includes terminal activities nationwide, warehousing and haulage services, while five out of seven multi-purpose vessels will be transferred under a time charter arrangement to Samskip. It also brings 170 employees, based in 14 locations throughout Norway. Post-acquisition, activities will continue operate under the Nor Lines brand name.

Samskip’s presence in Norway has been significantly strengthened over the past years through internal growth and several acquisitions.

The Nor Lines takeover represents a major opportunity for

Samskip now transports around 90,000 TEU a year between Norway

Samskip. It is a natural but significant extension of our shipping and

and Northern Europe, a volume it aims to further increase through

logistics activities in Norway which will further broaden our customer

the Nor Lines acquisition. The frigoCare (fully owned by Samskip)

offerings. Nor Lines’ financial performance has been disappointing in

cold store and terminal in Aalesund serves an important hub in both

recent years, but we are confident that by combining our respective

Samskip’s container system and Nor Lines vessel system. Samskip

strengths and refocusing the business we will create synergies, improve

also owns a 50% share in Bergen based Silver Sea AS, which operates

efficiency and provide customers with enhanced services.

a fleet of 14 reefer vessels. Samskip’s combined annual turnover after

Ásbjörn Gíslason, Chief Executive Officer, Samskip Logistics

the Nor Lines takeover will make it a major player in the market.

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August 2017

We are pleased to complete our divestment of Nor Lines and entrust the business to Samskip, in a strategic solution for a specialized business that needs to be part of a larger structure to develop and thrive. We believe that Samskip will be a good home for Nor Lines, and a good solution for our employees and customers.

Ingvald Løyning, Chief Executive, DSD

Samskip, as an ISO14001-certified company whose sustainable transport policy has been recognised in multiple industry awards, is extremely pleased to add the LNG-vessels, Kvitnos and Kvitbjørn, to its fleet. The Rolls-Royce Marine designed vessels, delivered in 2015, eliminate NOx emissions, minimise SOx emissions and, in per ton/ km terms, produce 70% lower CO2 emissions than the equivalent truck freight move. Overall, they are 65% more energy-efficient than a ship running on conventional marine fuel.

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FORWARDER magazine

August 2017

27

INDUSTRY NEWS

WANT TO KNOW MORE? Further information can be found at www.hactl.com

HACTL ACHIEVES ALL-ROUND IMPROVEMENT WITH VR TRAINING

H

ong Kong’s largest independent cargo handler – has

In the past, newly-recruited ground service staff had to undergo

introduced a revolutionary Virtual Reality (VR) training

extensive classroom training before experiencing the real-life

environment that will enable new staff to gain valuable

aircraft cargo handling environment. COSAC-VR has reduced the

experience before working in the challenging ramp environment.

reliance on real aircraft availability and suitable weather conditions for training, and trainees meanwhile can undergo work simulations in

Unlike existing training systems, Hactl’s COSAC-VR provides users

a totally safe environment. We have greater flexibility in scheduling

with an interactive, fully immersive, 360 degree, 4-dimensional

training, so trainees can spend more time in familiarisation before

experience. The first phase covers aircraft cargo compartment

they face the real-life situation.

operations, and other areas of Hactl operations will be included in

Simon Yap, Senior Manager – Learning and Development, Hactl

future modules.

Today’s young recruits are already well-versed in VR technology COSAC-VR overcomes the limitations of on-the-job-training in

through their use of computer games. We believe this same technology

preparing new staff for working in ramp handling: the fast pace of

can be employed to capture their interest and enthusiasm, and turn

work, and the restricted opportunity to practice on real aircraft and

learning into an enjoyable experience. This is just the beginning: we

ramp equipment. The system is not dependent on a high-technology,

will add progressively to COSAC-VR’s scope, and look at other ways

fixed-location training suite; it is fully portable, and can be quickly

to deploy VR, such as staff induction and internal communication.

set up in any location.

We are very interested in exploring collaboration with our airline customers on the VR training concept, for our mutual benefit.

Hactl expects COSAC-VR to speed up the learning process, enable trainees to experience a wider variety of scenarios such as handling odd-sized cargo pallets and special loads, and enhance safety awareness.

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August 2017

Mark Whitehead, Chief Executive, Hactl

SUPERTERMINAL 1 AT A GLANCE • Opened 1998 • 395,000 sqm floor area About Hactl Launched in 1976, Hong Kong Air Cargo Terminals Limited (Hactl)

• 3,500 bay, multi-level container storage system, served by 40 fully-automated driverless ATVs

is Hong Kong’s largest independent cargo handler, serving more than

• Additional storage for 1,573 empty units

100 airline companies and 1,000 freight forwarders.

• 10,000 bay automated stillage storage/retrieval

Its base, SuperTerminal 1, is Hong Kong’s largest cargo handling

• More than 466 pallet workstations

facility, with an annual design capacity of 3.5 million tonnes.

• 313 truck docks

system for loose cargo (box storage system)

• 2,400 staff Hactl’s subsidiary Hacis provides scheduled road feeder services

• Facilities for livestock/bloodstock, perishables

to/from 7 key points in southern China’s important Pearl River

(30 dedicated truck docks), valuables

Delta region.

(dedicated zone for handling 9 armoured vehicles simultaneously), hazardous/radioactive cargo

Hactl’s world-leading, self-developed IT system, COSAC-Plus, links

• Over 1,000 CCTV cameras throughout; card-controlled

it with airlines, freight forwarders, agents, shippers/consignees,

access; personnel-free cargo storage zones

Airport Authority, Civil Aviation Authority, Census and Statistics

• Design capacity: 3.5 million tonnes per annum

Department, and Customs and Excise Department.

• Record throughput in one day: 10,184 tonnes • Initial investment: US$1 billion

FORWARDER magazine

August 2017

29

INDUSTRY NEWS

EUROPA DOES THE DOUBLE IN DENMARK

E

uropa Road, a dedicated division of the ambitious

Our decision to work with FREJA is set to have implications

independent logistics provider, Europa Worldwide Group,

on our whole European operation, with additional import services

has added two additional services to its operations in

already providing huge benefits for existing customers, whilst also

Denmark by sealing a new partnership with leading Nordic logistics

attracting new customers who can now capitalise on our increased

company, FREJA.

capabilities. As a business we have hit some major milestones in the past year and for the road division to reach its ambitious targets for

FREJA’s reputable capabilities as a Scandinavian market leader,

the future, it’s essential to work innovatively and stay at the forefront

handling over 1.6m consignments per year, has enabled Europa to

of developments in our field. Working with leading players such as

increase its daily Danish services. The route, which previously ran

FREJA, which operates some of Scandinavia’s most specialised freight

one way for exports, will now operate in both directions every day

and IT systems, will help to strengthen our growth trajectory, cater

between Copenhagen and Denmark’s second largest city, Aarhus

for increasing demand for our services, improve efficiencies and help

and Europa’s £30m groupage facility, 1hub, in Dartford.

to grow our customer base in the UK and Denmark.

Dan Cook, Operations Director, Europa

The new partnership comes at a time of rapid growth for Europa, which is currently achieving 25 per cent volume growth across all divisions and aims to strengthen the company’s presence in Denmark and the rest of Scandinavia. The new daily routes, paired with a competitive pricing strategy and efficient service, help to further expand Europa’s European footprint and realise its ambition to become market leader between the UK and the continent by 2018.

Operations Director at Europa, Dan Cook, said FREJA has facilitated

Europa’s turnover pushed through the £100 million mark at the end of

a huge step forward for Europa’s Danish product offering...

2016 and the business’ goal is to reach £200m by the end of 2018. It currently operates 35 road routes across Europe, 20 of which run daily.

As well as its specialist European road freight solutions, Europa also provides dedicated air and sea, warehouse and showfreight services.

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August 2017

WANT TO KNOW MORE? Further information can be found at www.airmenzies.com

A

MI – the world’s largest trade-only airfreight and express

French expects click2ship Express Imports to echo the success of

wholesaler – is set to revolutionise express imports to South

its exports counterpart, which now handles around 10% of AMI’s

Africa, with the launch of an all-inclusive online service.

exports business. He continues: “click2ship Express Exports was a revolutionary concept for South Africa, and the market took a while

Called click2ship Express Imports, the new service is the imports

to understand and accept it. But, now that agents recognise the

counterpart of click2ship Express Exports, launched in South Africa in

savings in time and cost which it provides, the take-up is improving

2014. Click2ship Express Imports provides online quotes and bookings

all the time. We expect a similar experience with the new Imports

for imports from any location in the world. Prices include collection at

version, and have great optimism for its longer-term prospects.”

origin, Customs export entries, freight, Customs clearance on arrival, and local delivery from airport to agent or consignee.

The appearance and funcionality of the click2ship Express Imports portal is deliberately based closely on the Exports site, so that

The new service is aimed both at freight agents at point of origin,

existing export customers will find it familiar and easy to use.

and those in South Africa. Its goal is to simplify and speed up the

click2ship Express Imports provides global coverage, and is available

importing process, as well as providing agents with instant quotes

for all commodities except hazardous cargo.

that will help them to secure business by offering faster responses to customer enquiries.

An ever-increasing proportion of AMI’s global business is now conducted online, and the company makes significant ongoing

Imports currently accounts for some 20% of AMI’s turnover in

investments to support its customers with a growing range of

South Africa, so the potential to grow imports business is considerable.

innovative web-based products. click2ship Express Imports was

click2ship Express Imports is simple to use, provides attractive rates

recently launched in AMI’s UK operation, and has also been active

based on quality operators, and saves agents having to conduct time-

in the USA (trading as Quick2Ship) for some time.

consuming research into multiple suppliers in order to construct a quote. We believe this represents an appealing package.

Milton French, VP Africa, AMI

AMI ONLINE SERVICE

GIVES SOUTH AFRICA NEW IMPORT FORWARDER magazine

August 2017

31

INDUSTRY NEWS

WANT TO KNOW MORE? Further information can be found at hansaheavylift.com

HANSA HEAVY LIFT DELIVERS 13 MODULES FROM CHINA TO AUSTRALIA FOR PORT PIRIE REDEVELOPMENT PROJECT

H

ansa Heavy Lift has transported 13 modules measuring

The decks of each vessel were extended to the aft and in some cases

over 147,124 cbm from China to Australia, to help with

even to the starboard side to accommodate up to five modules per

the redevelopment of the Nyrstar Smelter in Port Pirie.

trip. The over-dimensional cargo required the installation of additional bow radars and the extra crew to double up bridge watches.

The cargo was loaded on four separate voyages at the Yanda Module Yard in Jiangsu, China, with the largest piece weighing 690 metric

Due to the sensitivity of the structures and expected rough seas

tonnes, and measuring 28 metres in length, 17 metres in width, and

during the voyages, the lashing and securing of the cargo represented

26.7 metres in height.

another challenge. Such sensitivity required new types of sea fastening that had to be tested and certified by Hansa Heavy Lift.

This was a particularly challenging project which required the use of three of our vessels on four separate trips operating at their full capacity,

Further measures were put in place to minimise the impact of the

including HHL New York, HHL Lagos, and HHL Valparaiso. Lifting and

obstructed view from the wheelhouse. Crews also faced strict draft

rigging were particularly challenging for this project due to the height

limitations and narrow navigation channels on both ends of the

of the modules combined with the offset centre of gravity, with up

voyages. Modules had to be placed carefully onto the self-propelled

to five lifting beams required for a single lift. Our team of in-house

modular transporter with minimum clearance in between each

engineers managed this by developing innovative rigging solutions as

vessel’s hull and the fixed structures on the wharf to overcome the

well as enacting a careful loading and engineering plan.

limited space on the jetty in Port Pirie.

Henry Woo, Head of Asia-Pacific (APAC), Hansa Heavy Lift

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August 2017

Loading took place under adverse weather conditions in China, which included snow, rain, and freezing temperatures. At the port of discharge, crews had to deal with temperatures of up to 45C in Port Pirie.

We are proud to have completed the project with a smooth execution at every stage, resulting in a safe and on-time delivery of all modules.

Jens Grever, Head of Cargo Management, Asia, Hansa Heavy Lift

The Port Pirie Redevelopment Project will convert one of the world’s largest primary lead smelting facilities, operated by Nyrstar, to a multi metals processing and recovery facility.

Ben Williams, Project Co-ordinator at Geodis added that Hansa Heavy Lift demonstrated a 'very high level of engineering expertise and professionalism' throughout the entire process, from planning to delivery at the port of discharge...

Hansa Heavy Lift took every detail into consideration, as well as keeping a clear and open line of communication throughout, once again proving themselves to be a reliable super heavy lift partner.

Hansa Heavy Lift specialises in the super heavy lift 900+ tonnes industry, delivering best-in-class engineering solutions to customers, particularly in the subsea, oil and gas, as well as the offshore wind farm sectors.

FORWARDER magazine

August 2017

33

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FORWARDERDIRECTORY

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CONTACT US: KATIE@FREIGHT-MEDIA.COM +44 (0)1454 628 771 FORWARDER magazine August 2017 34

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An excellent way of promoting new services, new recruits or any exciting projects that you may have coming up. Over the next 12 months we will be covering various topics around UK regions, international trade lanes and vertical markets.

SOCIALMEDIA

Our team of social media experts will post regular articles to increase brand awareness and exposure. Most of our clients are too busy moving freight to get caught up in perfecting their social media presence. We will take it off your hands.

WEBSITEDESIGN

Your website is your shop front and you only get one chance to make a first impression.

We are here to ensure it’s an excellent one. Our digital marketing and design team will work with start-ups, SMEs or top-25 forwarders to forge their online presence.

FORWARDINGJOBS.COM

Forwardingjobs.com is the leading job board for the Freight Forwarding Industry.

If you are recruiting on a regular basis we can offer a range of services depending on your requirements and vacancies are included in the recruitment section of FORWARDER.

WWW.FREIGHT-MEDIA.COM 35 FORWARDER magazine

August 2017

MARKET IT LIKE...

Photo: Matt Dailly

KATIE ELLIOTT

MARKETING CAMPAIGN MANAGER AT...

FREIGHT MEDIA 36

FORWARDER magazine

August 2017

KATIE SAYS...

We have organically grown our data over the past 10 years through the Headford Group.

Tell us a little about your experience in media marketing...

I

have over 6 years’ experience in media marketing although I am fairly new to the freight industry, I came from an automotive background. I began at Freight Media at the end of May this year.

Photo: Matt Dailly

FORWARDER magazine

August 2017

37

MARKET IT LIKE...

Q A

What sort of data can you help provide to forwarders, importers or exporters?

We have organically grown our data over the past 10 years through the Headford Group. The company has three main facets—M&A, recruitment, and media—so our data is cleansed daily by over 25 consultants.

Q A

From a marketing perspective, what benefits are there to both postal and e-shot campaigns?

out email campaigns and postal campaigns to region, vertical, job title, etc.. This works really well for companies looking to fl ow of warm leads for the sales team. We also use this method in house.

How have you seen social media impact the forwarding industry in terms of marketing?

In my opinion social media is of massive benefit to marketing a company that uses it the right way. It allows them to interact and connect with existing customers whilst introducing new consumers to their products and services.

38

media is of massive benefit to marketing a company...

What services would you recommend for a company looking to increase their social media presence in the industry?

We have various packages for our clients who are too busy with their business to put time into social media so they allow us to utilise our in-house team of social media experts to post exposure for them.

promote their services to any sector and it’s a great steady

A

A

In my opinion social

regular online articles etc. to increase brand awareness and

We can break down the data for clients wanting to send

Q

Q

KATIE SAYS...

FORWARDER magazine

August 2017

Q A

From your experience, how important has web design and functionality been for companies' marketing targets?

One thing I hear a lot from companies is that their website isn’t something they bother too much with as they don’t get any enquiries from it, so they use it as an information platform.

However, If the website is done correctly they should receive leads from it. We recently redesigned a website for a company

Q A

Bespoke editorial seems to be a great way to help market in a digital age. How can this help importers and exporters market their services better?

Bespoke editorial is a great way of shouting about anything new to the company such as services, staff or even any exciting projects coming up. Over the

and they called us within the first month to say they had had

year we cover various topics from month to month in

their first enquiry turn into a customer that effectively paid

FORWARDER magazine such as UK and International

for their website.

regions and vertical market specialisms such as automotive, warehousing, air freight etc.

FORWARDER magazine

August 2017

39

MARKET IT LIKE...

Q A

40

How important is branding and print management for anyone in the freight forwarding industry?

In any industry I feel it’s extremely important to have the most professional, striking, yet enticing branding and print management. We offer this as part of the service as we have in house designers for all advertising necessities. Also we

Q A

KATIE SAYS Bespoke editorial is a great way of shouting about anything new to the company...

Different companies have specific and various requirements. How can you help market to the multitude of freight forwarding methods out there?

Simply by building a strong working relationship with our clients and making sure we find out their strengths and weaknesses and their strategies going forward to provide

offer a full rebranding service including stationery, marketing

them with the correct and most effective media services

material, adverts, website and logo design.

we can offer.

FORWARDER magazine

August 2017

Q A

Advertising new premises can be a daunting task for anybody in the industry.

How can you help market them?

We have a section in FORWARDER magazine called Site Statistics, which is perfect for a company wanting to

Q A

How can you guarantee consistent marketing results for your clients?

This is a tricky question as there are no guarantees in marketing (or any business practice). However, with our industry knowledge and utilising our resources we

promote a new facility. It’s a double-page spread dedicated

will go above and beyond to ensure that we make big

to promoting their site to increase sales and awareness.

waves for the companies we work alongside.

We also provide a PDF of it for use at any time afterwards; this is a great tool for the sales team to email out, for example.

Q A

Constant contact in the marketing world is a must. How can Freight Media commit to making sure you satisfies your clients' needs?

We can tailor make a media campaign using one or a range of our freight- and logistics-specialised services for any company in the industry to ensure we are marketing and generating leads and promoting their business in the right way over the right period of time. This is done by an initial meet and fact find as well as continued contact either by phone or in person to ensure the campaign is going smoothly.

Photo: Matt Dailly

FORWARDER magazine

August 2017

41

MOVE IT LIKE...YOU

STAND OUT FROM THE CROWD ON THE COVER OF FORWARDER

NICK PLATTS

SPENCER & BRADLEY WALLER

Head of Cargo at Heathrow Airport

Alliance Shipping Group

PHIL DENTON

HILARY DEVEY

IAN McCARTHY

MD of Ital Logistics

Founder & CEO of Pall-Ex Group

UK Director of ECU Worldwide

ANDREW BAXTER

STEPHEN CARR

ANDY MARTIN

MD of Europa Worldwide Group

Commercial Director of Peel Ports

VP, MD (EMEA) of MIQ Logistics

FORWARDER magazine August 2017 44 LEVEL THE PLAYING

FIELD. CALL US ON +44(0)1454 628 771

THIS COULD BE YOU...

CARL PARTRIDGE

JOHN WILLIAMS

ANDREW MAY

MD of Priority Freight

Group MD of Maritime Transport

MD of DHL Freight

LEE ALDERMAN-DAVIS

MATT BEECH

ANDREW MITCHELL

Airfreight Director at Ligentia

CEO of Maltacourt Global Logistics

VP of Healthcare & Life Sciences EMEA, DHL

KEVIN BRADY

GRAEME UNDY

STEPHEN BLYTH

MD of Woodland Group Ireland

MD of Eddie Stobart

Chairman of Delamode Group

FORWARDER magazine ...OR EMAIL KATIE@FREIGHT-MEDIA.COM

August 2017

45

FORWARDER FOCUS

T

he world of freight forwarding is always inspiring innovation and creating new ways to satisfy client needs. No industry has seen progressive growth more

HERE ARE OUR TOP 5 REASONS TO USE AIR FREIGHT:

so than air freight. The 20th-century gift to the forwarding world

The fastest transport method. Perhaps the most obvious

has a plethora of advantages, and we have pinpointed exactly

reason, cargo travelling by air is currently the quickest mode of

some of the benefits to your company and your client's needs.

transport. In this industry time is a huge factor.

There are many ways in which you can choose to distribute your

Reliable timings. Due to the rigid timescales that airports

cargo, however, with a forecasted $31.4 billion in net profit in the

need to stick to, you can rest easy knowing that your cargo will

air freight industry in 2017 alone, you can understand why many

depart and arrive as scheduled. Customs formalities can be very

businesses are turning to this relatively newer style of transportation.

quickly complied with and this helps avoid delay in obtaining authorisation, which also saves you time.

With air freight, still the least used out of all forwarding services, it is a mystery as to why it is not used by more companies. It

Low insurance premiums. You will always have a lower

does not require huge capital investment in the construction

insurance premium when shipping cargo through the air. Higher

and maintenance of surface track, and cannot have any physical

security at airports has meant that air freight has now become one

barriers impeding it getting to its destination. This is advantageous

of the safest methods of distribution. With most countries having

to anybody that perhaps needs to send relief to any countries hit

excellent national defence systems in place when it comes to air traffic,

by a natural disaster. Air freight is the only form of distribution

if you have precious cargo to be moved, this is one of the safest ways.

in a situation like this, so you can really see its necessity.

Updated cargo status. Speaking of security, due to the nature As we have previously mentioned other factors, such as 10.4%

of it being so high in airports, they need to track everything coming

growth in the first half of 2017, showing nearly triple the average

in and out. This means that you can be safe in the knowledge that

growth of 3.9% over the last five years, and with the top 20

your cargo can be easily traced. These updates have allowed for

airports, within the current EU, on a steady increase between

a more regular, comfortable and efficient distribution of cargo,

2014 and 2015, particularly Brussels airport that recorded an

not only for you, but also for anyone at your eventual destination.

increase of 18.4%; 11.7% in the number of freight flights, this is expected to continue to grow. Only five airports showed any

No destination limitations. Think of a landlocked, snowy,

form of fall. It’s easy to see why any forwarder would be massively

remote location. Somewhere that it would be impossible to ship

excited by the advantages in using this form of freight forwarding.

anything by road or sea. This is when air freight is the only way of transportation. As we have also previously mentioned, with no destination limitations and without much air traffic, this is the perfect way to help those affected by natural disasters and get relief and aid to remote destinations.

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FORWARDER magazine

August 2017

AIR FREIGHT THE GIFT THAT KEEPS ON GIVING

The air freight industry continues to innovate and adapt to the growing requirements of a more connected and digitalised world, and these disadvantages are constantly trying to be improved. With the UK government launching plans to develop a new aviation strategy to “help shape the future of the aviation industry to 2050 and beyond”, aiming to tackle technological, security, environmental and customer service challenges and make the air freight industry the dominant forwarding method.

Of course, we aren’t completely unaware of the disadvantages

All things considered, the air freight industry is steadily

to air freight. There have been several notable limitations with

bouncing back after what seemed to be a low point over the

it, and it would be remiss of us not to go over them with you.

last few years. The forecasts of growth in the upcoming year

Noise pollution is something that has plagued communities over

make everyone here at FORWARDER magazine confident

a protracted period and something that is not a simple fix due

that air freight is a safe and reliable way to distribute your

to the nature of aviation. There are also several environmental

products, or services, on global scale.

factors and not to mention it is a very specialised skill.

Matt Dailly, Editor, FORWARDER magazine

FORWARDER magazine

August 2017

43

ASK THE EXPERTS

N

NR Global Logistics were the original pioneers of air

This case study demonstrates their superior air

cargo services. It all began in Japan back in 1948 when

cargo services, orientated towards a customer

the company opened its first cargo operations and

with whom NNR has worked for over a decade,

can proudly boast to have been the first ever licensed air cargo

supplying airfreight services globally...

forwarder in Japan. Squarely 60 years on, NNR Global Logistics now has facilities covering all modes of transport spanning the

NNR had previously and successfully marketed to their customer

globe – all joined together by a corporate strategy and a global

the ability to control and co-ordinate the logistics requirement of

IT platform that provides the flow of information and complete

their industrial printing division. In recent years they have increased

visibility demanded by today’s fast moving supply chains.

their scope to now organise the delivery of an average of 500 units per month through the ‘Just In Time’ air freight system they have

Since their UK incorporation over 25 years ago, NNR Global Logistics

customised entirely for the client.

has enjoyed consistent growth and now consolidates operations from 3 UK gateways. Many of the customers who began partnering with

NNR provided a comprehensive programme to transport all

NNR a quarter of a century ago still appreciate a strong relationship

components and hardware through a pan-European consolidation.

with NNR today and still enjoy enhanced levels of customer service

The viability study produced by NNR concluded that, given that the

and support – albeit with vastly improved communication tools!

majority of customers were UK based, London offered the optimum location benefits for the cross dock. This process enables singular

In an ever-demanding air cargo environment that has experienced

customs clearance costs at the destination whilst each unit remains

numerous changes in the past few years, NNR remains agile. They have

visible individually via the NNR Internet Tracking portal ‘Videre’.

modified their air cargo procedures and services to be aligned with the

Products and shipments are visible by a variety of attributes including

need for heightened security protocols and they have improved the

serial-number tracking.

frequency of their consolidations to counter the reduction in freighter aircraft capacity. As a basic service offering, virtually every air cargo

At month end and quarter end, NNR provide intensive reporting

consolidation departs on a ‘next flight out’ basis. Whilst that arguably

on all points of the operation, including false calls, serial number

reduces the potential profitability for NNR, they and their customers

issues, latency in availability per vendor, cost per unit, etc. They have

recognise that ‘time is money’ and the essence of air cargo is to save

subsequently co-managed those vendors into consistent and finely

time and get products into the market quickly.

tuned operations.

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FORWARDER magazine

August 2017

ADVERTORIAL

The aim was to deliver the absolute fastest ‘consolidated’ service to

•• Avoid capital investment

further negate the need for additional manufacturing and to further

•• Deliver faster and reduce days-in-transit

improve the inventory levels. NNR’s initial efforts reduced the transit

•• Replenish stock more regularly

time from Europe to USA by 20%. With a change in mechanism, they

•• Improve Order to Cash cycle

deployed a further enhancement, saving an additional 20%. This is significant and the impact over multiple items has achieved a reduction

In the simplest terms, NNR have succeeded in supporting the initiative

of hundreds of days of ‘product in transit’ per month and had the major

and demonstrated the absolute essence of air cargo.

and positive impact on inventory levels they forecast. They exceeded the increasing corporate demands of their customer to…

Lee Griffiths, NNR Global Logistics

AIR CARGO PIONEERS

NNR CASE STUDY

FORWARDER magazine

August 2017

47

ASK THE EXPERTS

WITH

MAKING UK AIR FREIGHT TOP OF THE LEAGUE

W

ith a lot of other issues on its plate, not least Brexit, this

The document is also refreshingly transparent about the scale of the

might not seem to the best time for the Government

challenge to be met in order to improve the position of UK air freight

to be announcing a consultation and call for evidence on

in the world rankings. FTA believes the UK should be top of the world

the long-term direction of the UK’s aviation policy. However, having read

league for international trade in air cargo, but is currently languishing

the Government’s documentation, the Freight Transport Association

mid-table. As the consultation document highlights, the UK is only

(FTA), the UK’s largest membership association in freight and logistics,

13th on the Air Trade Facilitation Index (ATFI) and 22nd on the

believes that this call represents a genuine opportunity for the sector

eFreight Friendliness Index (EFFI), both of which are tables compiled

to shape the direction of air cargo moving forward.

by the International Air Transport Association (IATA) to measure the ease and efficiency of air freight processes across the world.

One of the key themes is the issue of global connections, which has huge relevance for freight. FTA has been pressing the Government for a

The other top priority for UK shippers and logistics provider is to deal with

speedy decision on a third runway in the south east and is in full support

the implications of Brexit, particularly air services agreements, and FTA

of Heathrow’s expansion plan as the UK’s only truly global freight hub.

was pleased to see that this was listed in the document as a priority for ministers. As the paper states, alternative arrangements will be required for

The consultation document recognises the key role of the air cargo

air services to or from the 44 countries (including EU member states, the

sector in ensuring UK trading relationships can be maintained post-

US and Canada) where our market access is via EU-negotiated agreements.

Brexit. In 2015, goods worth around £160 billion were shipped by air

New arrangements have been identified by the Government as a top Brexit

between the UK and non-EU countries and air was the only mode where

priority and something which FTA will be keeping a watchful eye on.

exports were greater than imports. To put this into perspective, this amount of business represented over 40% of the UK’s extra-EU trade by

FTA’s team of experts will review the document in detail and discuss with

value and shows the importance of aviation to our global marketplace.

members of our Air Freight Working Group before submitting a response

The report also acknowledges the importance of Heathrow to the air

to Government.

freight market, and its potential for growth was an important argument for FTA’s support of the proposed expansion at the west London hub.

48

FORWARDER magazine

August 2017

Alex Veitch, Head of Global Policy, FTA

WANT TO KNOW MORE? Further information can be found at www.fta.co.uk

FORWARDER magazine

August 2017

49

REGIONAL FOCUS

N

orway is part of the Nordic and Baltic region and is the fourth largest country in Europe. Norway is a sophisticated and established market, having a long and trusted trading

relationship with the UK. It has an educated and technologically advanced society looking for high quality products and services.

Incentives for UK businesses exporting to Norway •• UK brands have a positive reputation in Norway •• English widely used as business language •• High living standards •• Stable economy •• An open market

Economic growth

Strengths of the Norwegian market include

Norway has a population of only 5 million, but is one of the world’s

•• Vast natural resources

wealthiest nations per capita.

•• Efficient business culture •• Low levels of corruption

Norway remained strong throughout the economic crisis. The economy

Challenges doing business in Norway

Economic Co-operation and Development (OECD) forecasts growth

Norway is not a member of the European Union (EU), but is a member

for Norway of 1.15% in 2015 and 1.05% in 2016.

remains stable but is growing at a slower rate. The Organisation for

of the European Economic Area (EEA). However, Norway acknowledges the same trading code practice as the EU.

Unemployment is low with the rate standing at 4.6% in September 2015.

There are certain challenges regarding import and customs restrictions.

The Norwegian economy is dominated by the offshore oil and gas

EXPORT NORWAY

sector, which accounts for about 25% of value creation in Norway.

Crude oil, natural gas and electricity account for 65% of all exports.

According to current estimates, Norway has oil for the next 50 years and gas for the next 100 years.

ISSUES & REGULATIONS 52

FORWARDER magazine

August 2017

UK & NORWAY TRADE

LEGAL CONSIDERATIONS

Norway is the UK’s 23rd largest market with exports worth

The Oslo Business Region gives free advice to anyone looking

£3.8 billion in 2014.

to do business in the region, or contact Department for International Trade (DIT) Oslo at comsec@online.no.

Top UK exports into Norway include •• Industrial and electrical machinery •• Chemicals •• Medicines and pharmaceuticals •• Petroleum products •• Animal and vegetable bi-products

TAX & CUSTOMS VAT The general VAT rate in Norway is currently at 25%. Only services explicitly mentioned in the VAT legislation are exempt from VAT. There has been a reduced VAT rate on

START-UP CONSIDERATIONS

sales of food.

There are several ways you can do business in Norway:

Corporate tax

•• Export through an agent or distributer

The basic corporate tax rate starts at 27%.

•• Register as a Norwegian business •• Set up a subsidiary company It is recommended to verify company status with Norway’s

Income tax Income tax in Norway is rated at 27% rising to a maximum of 50%.

companies register Brønnøysund Register. This consists of several different national computerised registers. Contact the Department

Visit the Norwegian tax administration for information and

for International Trade (DIT) team in Oslo for advice as the tax and

advice about corporate and income tax.

legal obligations of each business structure can differ.

Customs Free movement of goods is the general rule within the EEA,

DOCUMENTATION

but the agreement applies primarily to industrial goods. Only certain farm products and specific species of fish are included.

Import licences are not generally required for British industrial products, but licences are required for some other

On goods not covered by the agreement, duties are levied in

goods, mainly:

the same way as on goods from countries outside the EEA.

•• Agricultural products

For details contact the Norwegian Customs Authority.

•• Textile items •• Alcoholic beverages •• Pharmaceuticals •• Fish nets •• Raw materials

Under the EEA Agreement goods that satisfy the origin rules can enter Norway at a reduced or zero rate of duty. To claim this, goods manufactured in the UK and exported to Norway should be accompanied by a movement certificate EUR1 that must be endorsed by the issuing customs office.

Special certificates are required for the following products: •• Plants and plant parts (including fresh vegetable and fruit) •• Live animals •• Animal products (including pickled meat and milk products) •• Seeds

https://www.gov.uk/government/publications/exporting-to-norway/ exporting-to-norway Contains public sector information licensed under the Open Government Licence v1.0.

FORWARDER magazine

August 2017

53

M&A FOCUS

WITH M&A

Mergers&Acquisitions

DELAMODE DRIVES FORWARD

ON THE LONDON STOCK EXCHANGE

D

elamode, a division of the Xpediator Plc group, is delighted

The Group has three main business areas:

to announce the successful listing on the AIM market of

1. Freight forwarding services, trading under the Delamode brand,

the London Stock Exchange.

and specialising in connecting CEE countries and the UK.

Xpediator PLC is the holding company for the Xpediator Group

2. Logistics and warehousing which comprises: distribution hubs

which trades under several brands. The original business, trading as

in the UK and southern Europe providing over 39,000 sqm of

'Delamode', was established in 1988 by Stephen Blyth (the Group’s

shared user space; pallet distribution services, where the Group

Chief Executive Officer), providing freight forwarding services in

is the master franchisee of a fast growing pallet distribution

the UK. The Group has since evolved into an integrated freight

network in Romania which trades under the Pall-Ex brand; and

management business operating in the supply chain logistics and

the recently acquired EMT business which is based in London

fulfilment sector across the UK and Europe with a particular

and specialises in fashion logistics.

focus on, and expertise in, Central and Eastern European ('CEE') countries. Xpediator will be using proceeds from the IPO for M&A activity and to accelerate organic growth plans.

3. Transport services, trading under the Affinity brand, providing bundled fuel and toll cards, financial and support services for hauliers in southern Europe.

The Group currently employs over 600 people, with operational headquarters in Braintree, Essex, and country offices in Bulgaria, Lithuania, Estonia, Macedonia, Montenegro, Moldova, Romania and Serbia operating across a total of 22 sites. This network of offices provides regular and direct services linking Eastern Europe, the Balkans and the Baltics with Western Europe, together with logistics and warehousing capabilities in the UK and Romania.

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FORWARDER magazine

August 2017

ADMISSION DETAILS •• £5 million was raised pursuant to the Placing of 20,833,333

•• SP Angel is acting as nominated adviser and joint broker

new Ordinary Shares with institutional and other investors

and Cantor Fitzgerald Europe is acting as financial adviser,

at the Placing Price of 24 pence per share

bookrunner and joint broker to Xpediator

•• Market capitalisation of Xpediator on Admission is £24.2 million (based on the Placing Price)

•• Xpediator’s TIDM code is XPD and its ISIN number is GB00BF6P5V92

•• The net proceeds raised by the Company will principally be used to execute the Group’s acquisition strategy but also to accelerate the Group’s organic growth plans including expanding the products offered by Affinity, expansion of facilities and IT improvements and further development of EshopWedrop, the Group’s e-commerce operations

KEY HIGHLIGHTS •• Xpediator is a well-established and profitable freight management business with a strong track record of revenue

•• The Board has a strong pipeline of earnings enhancing acquisition targets

and profit growth •• Xpediator joins the AIM market with a strong shareholder •• In the year to 31 December 2016, Xpediator, on a proforma

register, comprising both growth and income funds

basis including the recently acquired EMT, generated revenues of £76.3 million and operating profit before exceptional items of £3.5 million

•• The Board intends to adopt a progressive dividend policy to reflect the expectation of future cash flow generation and long-term earnings potential of the Group

•• The Group has a highly experienced and committed Board and senior management team

•• The Directors believe the AIM listing and enhanced public profile will permit the Board to accelerate the

•• Xpediator has an early mover advantage and expertise in fast growing CEE markets, having been present in the region

Group’s organic growth plans and execution of its acquisition strategy

for over 20 years

Our successful IPO and admission to AIM represents a significant

growth strategies as well as pursue targeted acquisitions to take

transition for the company. As an experienced provider of freight

advantage of a highly fragmented marketplace. I am pleased to

management services across the UK and Europe, our extensive

welcome our new shareholders to Xpediator and look forward to

understanding of transport and distribution especially within Central

updating the market of further progress in due course.

and Eastern Europe has drawn strong interest from investors.

Stephen Blyth, CEO, Xpediator

By taking the business public, we can now expedite our organic FORWARDER magazine

August 2017

55

M&A FOCUS

WITH M&A

Mergers&Acquisitions

COMPANIES

FOR SALE RAPIDLY GROWING FORWARDER OPPORTUNITY

UK PHARMA STORAGE/DISTRIBUT'N OPPORTUNITY

Ref. FM04768 | South England, UK

Ref. FM1512 | Home Counties – N. London, UK

Key business features

Key business features

•• Company growing year on year with forecast growth at 17%

•• Long-standing business with over three decades of experience

•• Networks across the globe with strong links in Europe, China, USA and Middle East

•• Specialists in providing forwarding and storage services to the pharmaceutical and healthcare sector

•• Providing 3PL, air/ocean/road freight, worldwide domestic •• Large focus on e-commerce sector

•• Office and warehouse facility (15,000ft2) providing flexible, temperature-monitored storage, in-transit storage and short term

•• Fantastic digital infrastructure online and for customers

•• Supported by the membership of a UK distribution network

•• Largest client only 11% of revenue, the majority <5% each

•• Fantastic customer spread with largest accounting for 21.5% of revenue, the remaining top 5 each between 5 and 7%

•• A customer base of over 600 with 30 new clients per month •• Retirement based company sale with owners willing to undertake a hand over period in order to guarantee goodwill of the business JACK LONNEN Principal M&A Consultant

jack@headfordmergers.com • +44 (0)1454 275 931

56

FORWARDER magazine

August 2017

•• Owners willing to undertake a hand-over period •• 24/7 365-day high-dependency drug distribution service to all UK hospitals DAVID ROBERTS Senior M&A Advisor

david@headfordmergers.com • +44 (0)1454 275 941

SELLING OR BUYING A FREIGHT COMPANY? GET IN TOUCH

+44 (0)1454 275 933

enquiries@headfordmergers.com

CUSTOMS CLEARANCE FOR PERSONAL EFFECTS

UK INDEPENDENT FREIGHT FORWARDER

Ref. 00191FM | South East, UK

Ref. 68321FM | North West, UK

Key business features

Key business features

•• South East-based import and export customs clearance company

•• Well established after trading for over 20 years

•• Clients primarily professional relocation specialist companies •• BIFA and Institution of Export Member

•• LCL and FCL to all parts of the Mediterranean, Middle East & Indian sub-continent, both Import & Export

•• Badged at all UK major ports: Felixtowe, Liverpool, Tilbury etc.

•• Experienced, loyal, very capable senior management team

•• Retirement-driven sale after 30+ years in the industry

•• Warehouse facility of 20,000sq ft. owned by the company

•• No debts/long term liabilities attached to the operation

•• 70% of their work is with other freight forwarders

•• Located close to motorway network and London Gateway

•• Sizable customer base, circa 200 trading clients

•• Fully experienced team in place to continue the business

•• 16 members of staff who will continue under new management

•• The business is primarily import biased (99%)

•• Owners willing to undertake a handover period

JAMES HUGHES Principal Consultant

DAVID ROBERTS Senior M&A Advisor

james@headfordmergers.com • +44 (0)1454 275 933

david@headfordmergers.com • +44 (0)1454 275 941 FORWARDER magazine

August 2017

57

M&A FOCUS

WITH M&A

SELLING OR BUYING A COMPANY?

Mergers&Acquisitions

GET IN TOUCH

+44 (0)1454 275 933

COMPANIES

FOR SALE

INTERNATIONAL INDIAN PHARMA FORWARDER BASED EXPORT FORWARDER IN N.E. ENGLAND FOR SALE

Ref. 2254FM | North East, UK

Ref. 93472FM | India

Key business features

Headford M&A are currently facilitating the sale of an air and ocean

•• Over 30 years trading; consistent annual profits year on year

pharmaceutical forwarder situated in the world’s biggest emerging

•• Located at one of the business ports in Europe, in the Humberside area

market, India.

•• Strong client spread with no single client accounting for more than 10% of revenue •• Established trade routes to Europe & Scandinavia short sea and China, India and USA deep sea

Key business features •• Operating across 6 prime locations in India •• 18 full-time employees •• Main routes: USA, Africa, Europe, Far East, Australasia

•• Multi-faceted service provider including freight forwarding, ships agency, warehousing and distribution

•• 50,000ft2 of temperature-controlled warehousing

•• Controlled exit sought by the owner due to retirement

•• Adjusted net profit: $360,000

JACK LONNEN Principal M&A Consultant

DAVID ROBERTS Senior M&A Advisor

jack@headfordmergers.com • +44 (0)1454 275 931

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•• Turnover: $9,300,000

david@headfordmergers.com • +44 (0)1454 275 941

EUROPEAN ROAD FREIGHT OPERATOR WITH A FOCUS ON GROUPAGE

COMPANY SUMMARY:

Ref. FM49815 | South of England, UK Key business features •• An established business with a heavy focus on groupage

ROAD

•• A sale is being arranged in order to allow new owners to assist with the growth of the business

Import 70%

•• The present owner is happy to remain in a commercial/operations capacity

FINANCIALS

•• Asset light forwarder with leased vehicles and a cross dock facility •• A team of 28 trained staff are involved in the business •• Trade routes: Italy, Spain, Switzerland, Germany, Ireland, Turkey and Greece

Export 30% (2017, anticipated) T/O: £4,500,000 NP: £150,000 GET IN TOUCH

+44 (0)1454 275 941

JAMES HUGHES Principal Consultant

james@headfordmergers.com • +44 (0)1454 275 933

SELLER OF THE MONTH FORWARDER magazine

August 2017

59

+44 (0)1454 275930 â&#x20AC;˘ enquiries@headfordmergers.com www.headfordgroup.com Headford Mergers & Acquisitions are specialists in selling owner-managed freight forwarding businesses. For most company owners, selling their freight forwarding business is the most important ďŹ nancial transaction of their life.

To meet the challenge of getting a fair price for a business, we have developed a proactive approach to selling a business that connects buyers with sellers with the best synergy.

We have over ten years of experience in the freight forwarding sector and, due to our niche-specialist approach, can put you in touch with the best sellers for your business.

M&A for the global freight industry 60

FORWARDER magazine

August 2017

Are you planning to buy or sell a freight forwarding company?

Mergers&Acquisitions FORWARDER magazine

August 2017

61

M&A FOCUS

WITH M&A

Mergers&Acquisitions

COMPANIES

SOUGHT

UK GENERAL FORWARDER AIMING FOR ACQUISITION

PRIVATE EQUITY ENTERING EURO FREIGHT MARKET

Ref. 3130FM | UK

Ref. 8429FM | Europe

Having made four successful acquisitions in the last six years, one

Our client is a long term investor who primarily operates in service

of the UK’s fastest growing logistics providers is aiming to continue

orientated industries, with over £1bn invested into the European

this growth with fresh acquisitions. The management are focussing

market our client is now looking to make an investment into the

on acquiring asset light air/ocean companies in addition to companies

freight and logistics sector.

offering European / UK haulage and pallet services.

Features sought

Features sought

•• EBITDA of £3m with no upper limit

•• Positive balance sheet and three years of steady or increasing profits

•• Multiple locations; however, headquarters required to be based in or able to be moved to Europe

•• EBIT no less than £200k

•• Strong management team wishing to grow the business with an investment teams support

•• Owned/controlled business making the majority of customer book JAMES HUGHES Principal Consultant

james@headfordmergers.com • +44 (0)1454 275 933

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•• Air and ocean service provider JAMES HUGHES Principal Consultant

james@headfordmergers.com • +44 (0)1454 275 933

SELLING OR BUYING A FREIGHT COMPANY? GET IN TOUCH

+44 (0)1454 275 933

enquiries@headfordmergers.com

UK SME AIMING TO GROW THROUGH ACQUISITION

UK BUSINESS SOUGHT FOR LARGE EURO FORWARDER

Ref. 7594FM | South East or North West, UK

Ref. 1706FM | UK

A UK SME freight forwarder with a very positive cash surplus is

A large European freight forwarder and logistics firm is looking to establish

looking to make acquisitions of air and ocean freight forwarders in

a UK footprint through acquisition. Our client carries out general freight

either the South East or North West of England. The buyer will not

forwarding including cargo and heavy movements, provides courier and

be using external funding and as such isn’t governed by rigid deal

storage solutions as well as customs clearance and brokerage.

structures set out by financiers.

Features sought

Features sought

•• Turnover £1.5m-£15m with a profit margin of 10%+

•• £100,000-£500,000 adjusted EBITDA

•• General forwarding with a clear focus if possible on air

•• 3-30 staff who wish to remain

•• Management/owner to remain for a 2-3-year period

•• Asset-light air & ocean service provider

•• Developing Europe, Russia, China, India and Japan

•• Based in the South East or North West UK

•• Customs, oversized, LTL lines (Europe/Russia) of interest

JAMES HUGHES Principal Consultant

JACK LONNEN Principal M&A Consultant

james@headfordmergers.com • +44 (0)1454 275 933

jack@headfordmergers.com • +44 (0)1454 275 931 FORWARDER magazine

August 2017

63

M&A FOCUS

WITH M&A

SELLING OR BUYING A COMPANY?

Mergers&Acquisitions

GET IN TOUCH

+44 (0)1454 275 933

COMPANIES

SOUGHT

INT'L LOGISTICS GROUP GROWING

BY ACQUISITION

HUMANITARIAN AID ...US-BASED FORWARDER

Ref. 5579FM | Europe, USA or Asia

Ref. 2602FM | USA

An internationally headquartered logistics service provider is aiming

Headford Strategic Growth are instructed to identify companies based

to meet the growth targets set by its board for 2016 and 2017. With

in the United States of America who will either be interested in being

multiple high profile European and global acquisitions completed in the

acquired or establishing a joint venture. Our client offers services

past five years this group offers company owners an opportunity to

to a wide variety of end clients, including governments, charitable

continue within the group or to fully exit the industry in a timely manner.

organisations and NGO’s. Regularly arranging the movement of freight

Features sought

to some of the most challenging locations around the world, including

•• Forwarders based in Europe, USA or Asia

Afghanistan, Syria, Iraq and a number of African countries. Due to the

•• Air & Ocean service providers of high interest •• Net profit of £200,000-£5,000,000 •• Owners open to remaining or retiring JAMES HUGHES Principal Consultant

james@headfordmergers.com • +44 (0)1454 275 933

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United States being one the largest providers of overseas aid goods to the regions in which our client is a specialist they are keen to develop their US operation. Our client requires a business with experience in arranging the movement of freight to dangerous or conflict areas.

JAMES HUGHES Principal Consultant

james@headfordmergers.com • +44 (0)1454 275 933

GROWING UK FORWARDER SEEKING ACQUISITIONS Ref. 3130FM | UK Headford are retained by a rapidly growing international

FEATURES SOUGHT:

MODE

Ocean & air

freight forwarder in their search for UK-based acquisitions.

import focus

Our client is well financed with a number of positive trading

GET IN TOUCH

years completed. This allows their management to make decisions on purchases without requiring the approval of

+44 (0)1454 275 933

external financiers.

Features sought •• A focus on ocean import or airfreight import •• Serving clients in fashion, retail, hanging garments, defence / aerospace, e-commerce sectors •• ERTS currently being outsourced at or over capacity •• Asset light companies •• Customers are controlled by the business •• Non reciprocal business to Asia •• Shareholders who are either looking to retire or are open to transitioning into a commercial role JAMES HUGHES Principal Consultant

james@headfordmergers.com • +44 (0)1454 275 933

BUYER OF THE MONTH FORWARDER magazine

August 2017

65

RECRUITMENT FOCUS POWERED BY

Key site stats

62,542 Visits last month

1,654 Freight-specific candidates registering last month

160,007 Jobs views last month

The freight industry job board Forwardingjobs, the global jobsite for the freight industry Offering a dedicated job page with full company branding included on the recruiters directory, enabling candidates to click directly onto your job page.

Various banner advertising available on home page of Forwardingjobs... ...be a featured recruiter for the industry. Options of loading jobs on directly or having an Account Manager load the jobs on for you.

Easy to link with multi-loading job sites such as Broadbean.

advertise your roles in FORWARDER magazine Please email info@forwardingjobs.com

Our team will take you through the various packages on offer.

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FREIGHT RECRUITMENT

FROM BOTH SIDES OF THE COIN WITH HEADFORD GROUP AS AN EMPLOYER YOU CAN…

AS A JOB SEEKER YOU CAN…

Directly:

•• Have quick access to jobs from entry-level operations to senior

•• Post sponsored adverts showing your company logo, summary and job details •• Advertise jobs for any location in the world •• Load jobs directly onto the website •• Either have applicants apply directly to you and have their CVs land in your inbox or utilise a dedicated Account Manager or recruiter to manage applications for you

executive openings in sales, operations and more, all within the freight & logistics industry •• Look through jobs filtered by location, responsibility, pay scale and more •• Learn about individual positions and their expectations •• Bring yourself up to speed on how the job market and industry is looking in general •• Apply to the jobs that best fit your experience and ambition

Indirectly: Have an experienced, dedicated Account Manager / recruiter...

For more information and advice, please get in touch with the

•• Advertise your jobs for you; they can either draft the advert

contact shown underneath the appropriate job advert.

on your behalf or use your job spec •• Sift through the applications and CVs to save you time •• Send a shortlist of targeted candidates to you rather than a diluted list of applicants with varying experience •• Arrange interviews and look after the process To discuss which option suits you best, send an enquiry to info@headfordgroup.com.

FORWARDER magazine

August 2017

67

RECRUITMENT FOCUS POWERED BY

TRANSPORTATION BROKER

OPS MANAGER, TRANSPORT BROKERAGE

Coalville, UK | Ref: 516018-FM +44 (0) 1454 275 935

Coalville, UK | Ref: 516017-FM +44 (0) 1454 628 787

Amazon is looking for a Transportation Broker to help grow its portfolio of carrier partners.

Amazon is seeking a skilled and motivated Brokerage Leader to assist in the tactical management, procurement, and execution of Linehaul movements flowing into and out of its European fulfilment centres , sort centres and Amazon associated fulfilment network. An ideal candidate has a proven ability to grow and lead large teams and innovate new creative business solutions.

•• Lead and maintain the sales programme for brokerage initiative and contribute to Amazon’s bottom line

•• Track and report on key compliance metrics across Amazon’s Transportation network

AIR & OCEAN BDM (TOP-10 FORWARDER)

BUSINESS DEVELOPMENT MANAGER

South West, UK | Ref: DB899509FM danny@headfordgroup.com | +44 (0) 1454 275 935

Heathrow, UK | Ref: RP52456FM ryan@headfordgroup.com | +44 (0) 1454 628 787

•• One of the world’s largest freight forwarders •• Covering Bristol, Gloucester and South Wales •• Selling air & ocean freight services •• Minimum 2 years’ experience is preferred •• Competitive salary and strong commission structure

•• Medium Sized forwarder •• Heathrow territory •• Air & Ocean Sales •• Minimum 2+ years international freight forwarding

MULTIMODAL BDM

NATIONAL AIR & OCEAN BDM

£35k–£45k | Manchester, UK | Ref: 899440FM danny@headfordgroup.com | +44 (0) 1454 275 935

£45k–£60k | North West, UK | Ref: 899431FM ryan@headfordgroup.com | +44 (0) 1454 628 787

•• Strong lean towards air freight •• Must have experience with air, ocean & road freight •• Win new business & build relationships with

•• Must have Air & Ocean sales experience •• Developing & retaining new accounts •• Willingness to travel on a national basis •• 4+ years’ experience in Freight Forwarding sales •• Fast Growing Top 25 Global Forwarder

current clients

•• 3+ years’ experience in Freight Forwarding sales

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August 2017

sales experience

•• Salary Negotiable

VACANCIES BRANCH MANAGER, ROAD FREIGHT

BDM, AIR & OCEAN

£45,000-£50,000 | Leeds/Bradford | Ref. RP8569FM ryan@headfordgroup.com | +44 (0)1454 628 787

£40,000-£50,000 | Bradford, UK | Ref. AD7FM ryan@headfordgroup.com | +44 (0)1454 628 787

•• Have experience within Eastern & Central Europe •• Must have commercial hands on experience •• 95% groupage & LTL 5% project •• Fluent language in any relevant areas would be preferred •• No management experience required but would

•• Must have ocean & air freight sales experience •• Managing sales activity from start to finish •• Researching / sourcing new clients •• Approaching perspective clients in order to

2 X BDM (NORTH & SOUTH), ROAD

OCEAN EXPORT OPERATOR

£35,000-£40,000 | Ref. RP8561FM Manchester & E. London, UK ryan@headfordgroup.com | +44 (0)1454 628 787

£22,000-£25,000 | Birmingham, UK | Ref. JW9871FM jamiew@headfordgroup.com | +44 (0)1454 275 951

have to be ready to take the next step

•• 1-2 years freight sales experience required •• General cargo & mainly FTL services •• B2B sales experience •• Have an excellent rapport-building ability •• Fluency in written and spoken English

establish their freight forwarding requirements

•• Arranging/attending customer visits

•• MUST HAVE ocean export experience •• Be fully conversant with all aspects of ocean export, including ASM & GEMS

•• Good employment history in forwarding •• Should have good customer service and be IT literate •• Ready to hit the ground running

AIR & OCEAN BDM

ROAD FREIGHT BDM

£45k - £60k | Heathrow, UK | Ref: 899442FM ryan@headfordgroup.com | +44 (0) 1454 628787

£35k - £45k | North West | Ref: 899453FM ryan@headfordgroup.com | +44 (0) 1454 628 787

•• Slight bias towards air freight •• Must have experience with air & ocean freight •• Win new business & build relationships with current clients •• 5+ years’ experience in Freight Forwarding sales •• Fast growing freight forwarder

•• Must have experience with Road Freight •• Strong sales experience essential •• Ability to build rapport at a high level •• 2+ years’ experience in Freight Forwarding sales •• Top 25 Global forwarder

FORWARDER magazine

August 2017

69

RECRUITMENT FOCUS POWERED BY

NATIONAL BUS. DEV. DIRECTOR

BUSINESS DEVELOPMENT MANAGER

London, UK | Ref. 122279FM danny@freightsolutions.com | +44 (0) 117 905 8904

London, UK | Ref. 122278FM danny@freightsolutions.com | +44 (0) 117 905 8904

•• 10+ years with current employer •• 28 years’ experience in the industry •• Developed market segments and contract from £20K

•• Senior level business Sales Director •• 25 years’ experience in the industry •• Proven track record of developing business

•• Surpassed 2015 Target (50,000 TEUS) by 3%

•• Accountable for more than £8m in turnover

BUSINESS DEVELOPMENT

BUSINESS DEVELOPMENT MANAGER

London, UK | Ref. 122280FM danny@freightsolutions.com | +44 (0) 117 905 8904

Liverpool, UK | Ref. 17823PK danny@freightsolutions.com | +44 (0) 117 905 8904

10+ years with current employer

•• Immediate pipeline worth £60k year profit •• 9+ years’ worth of experience selling road, ocean

to over £10M in revenue

(51,500 TEUS); £35m in revenues 2016 Target: +30%

•• Employed by a global freight forwarder for 8+ years •• Developed market and core clients in industrials segments UK wide

in Automotive, Defense and Engineering of business between 2015/2016

& air freight

•• Was generating £15k–£18k month profit in last freight forwarding BDM role

•• Promoted to UK Business Manager overlooking all road •• Achieved targets in region of £850K GP in 2016

•• Available immediately

AIR & OCEAN IMPORT OPERATOR

OPERATIONS MANAGER/DIRECTOR

Coventry, UK | Ref. 1125547RD danny@freightsolutions.com | +44 (0) 117 905 8904

Liverpool, UK (will relocate) | Ref. 1125322CR danny@freightsolutions.com | +44 (0) 117 905 8904

•• Over 19 years’ experience in air/ocean imports,

•• Increased auditing accuracy from <75% to >95% •• Decreased import freight spend from >€80,000 per

working for just one company

•• Professional training in Hazard Awareness,

Movement of Dangerous Goods & Manual Handling

•• Experience in customer service, bookings, spreadsheets, buy & sell rates, HMRC correspondence and invoicing

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August 2017

month to <€6,000 per month

•• Experience in logistics (3PL/4PL), operations,

manufacturing, freight forwarding & supply chain

•• Available immediately

CANDIDATES ROUTE DEVELOPMENT MANAGER

ROUTE DEV. MAN./PRODUCT DEV. MAN.

National | Ref: 1126510FM ryan@headfordgroup.com | +44 (0) 1454 628 787

Heathrow, UK | Ref: 1126495FM ryan@headfordgroup.com | +44 (0) 1454 628 787

•• Target hitter - £250-270K GP •• 6 years’ experience as a US Trade Lane Manager •• Trade lane development between the UK and USA •• Verticals: automotive, retail, industrial, pharmaceutical

•• Strong sales management experience •• 50% Air 50% Ocean •• Great knowledge of air and sea contacts nationwide •• Verticals: retail (wholesale, technology, garment),

•• Great knowledge of Air and Sea contacts Nationwide

•• Trade Lanes: US, UK, Far East, M.E., Africa, Australasia

AIR & OCEAN BDM

SALES MANAGER / BDM

Heathrow, UK | Ref: 12904FM danny@headfordgroup.com | +44 (0) 1454 275 935

East Midlands | Ref: 1126425FM danny@headfordgroup.com | +44 (0) 1454 275 935

•• 10+ years international air & ocean freight sales •• £120K GP in Last 12 months •• Air 60% ocean 40% •• Trade lanes: Far East & US •• Verticals: retail & general cargo

•• Over £1m turnover for last of the 5 years (NB only) •• Strong in automotive, aviation, high-security

SENIOR KEY ACCOUNT MANAGER

ROUTE DEVELOPMENT MANAGER

West Midlands | Ref: 1126410FM danny@headfordgroup.com | +44 (0) 1454 275 935

North West | Ref: 12904FM danny@headfordgroup.com | +44 (0) 1454 275 935

•• Looks after roughly 50 accounts •• Accounts vary in size from £1m–£15m turnover •• Works on margins of 18%–25% •• No restrictive covenant in place

•• Exceed trade lane growth target by over 200% •• 10 years’ experience in logistics •• Currently manages Ocean Freight

and aerospace

FMCG , pharma & general cargo

& pharmaceuticals

•• Experience with air, ocean & road •• 3 employers since 2000

(FCL & LCL – all verticals)

•• Open to a new route, mode or vertical

FORWARDER magazine

August 2017

71

MARKETING FOCUS WITH

FREIGHT SOCIAL MEDIA A GUIDE TO GLORY

H

ere at Freight Media, we understand that marketing your freight forwarding services needs to come from a plethora

PICTURE IT

Visuals and social media go hand in hand. People love seeing videos and

of outlets and channels. In the connected world we live in,

pictures, rather than scrolling through text. The freight forwarding

an incredible way of doing this is through the power of social media.

industry is lucky enough to have several diverse key sectors at its disposal—land, air and sea—so use these in a visually striking way!

It may seem obvious that your social media prevalence is an

Attractive, professional pictures will attract new business. Coupled

important part of marketing in today’s freight forwarding industry,

with tagging relevant companies you will see your social media

although sometimes you just don’t have the time to create attractive

engagement skyrocket.

content that will grab the attention of perspective consumers.

If you follow these tips and tricks you will be a on a road to social

ANALYSE

The forwarding game can be one with plenty of scope for analytics.

media success in no time. However, if you feel you are still struggling

Social media is no different. You can’t learn from your mistakes if

with keeping up with the social media savvy, fear not. Forwarder

you do not re-examine posts and see what worked and what didn’t,

has an incredible in-house team who can help you deal with social

some content performs better on some networks than others and

media across all channels.

you can now curate content by social network. Just like you would in any other walk of life, reflecting and acting on social media will help you gain more interest.

PLAN

Planning and consistency is something needed to gain relevant engagement on your forwarding social media posts. Each social media channel out there is different, and therefore is operated in a different way. Looking through each one individually, factoring in things such as tone, content type, formatting, tagging, editorial plan and even content structure will help build a better base across all platforms.

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MANAGE TIME

USE TARGETED SOCIAL ADS

precious. You don’t want to be sat around for hours crafting posts to

website and show them all the information they need about your

different social media channels, when more pressing cargo deliveries

freight forwarding knowledge and services. Retargeting options

could be dealt with. Finding a balance that works for you and your

where you can follow your website visitors to other sites like

business is key to this. If you are building connections and creating

Twitter and Facebook, and encourage them to take further action

revenue through LinkedIn, but your Facebook posts aren’t generating

is a huge advantage to this. For example, you can display “page like”

any interest, then tailor your schedule around LinkedIn and continue

ads and encourage relevant customers to like or share content from

to expand on new markets that are there for the taking.

your forwarding site.

Like I have already mentioned, in the forwarding industry, time is

Using social media ads is a great way to attract people to your

This may be a paid service; however, the upside is a unique service, meaning your potential customers don’t see all your communication, but with good marketing tactics you can improve your chances of showing up in their social streams! In return, you get relevant clients and another place to reach your desired audience.

We can help increase your brand recognition, whether this be through paid advertisements on social media, or through cutting edge marketing tactics, leading to more engagement and revenue through a more connected and relevant client base. Forwarder offer many different packages to suit your needs and would be more than happy to talk to you through them.

All this can be achieved through the power of social media, so, what are you waiting for? Create a more engaging freight forwarding platform on social media today, and reap the rewards tomorrow!

FORWARDER magazine

August 2017

73

THE LAST WORD...

THE TEAM...

CRAIG EDITOR-IN-CHIEF MATT EDITOR KATIE CLIENT MARKETING CHRIS MARKETING DARREN DIGITAL MARKETING TIM DESIGNER

A FINAL WORD FROM

THE EDITOR

O

in 2015 were located on the Mediterranean, which has left these countries in a strong position when it comes to distribution on an international scale, leaving options open for many freight forwarders.

ur world is more connected than ever. The digital age has opened doors for international courier services to really

Here in the UK, we have used international courier services to

stretch their legs, and deliver quality freight forwarding

convenience our everyday lives, and there are now more carriers than

services to the masses.

could have been ever imagined 15 years ago. This has created jobs, depots, innovative technology and added economic growth for the UK.

Regardless of the distribution method, international courier services have created choice for many consumers, together with their cost-effective

The Midlands has become a hub for excellent transport links, both

methods and incredible geographical reach, international courier services

nationally and internationally and is a key to prosperity and future

have allowed for a more comfortable experience for the consumer.

growth for international couriers and trade. Efficient logistics in the Midlands is a vital engine for the economy, but does this

However, when it comes to international couriers, you must take into

impose a lower impact on communities, the environment, and

consideration things such as what are you transporting? Do you need

transport infrastructures?

specialist equipment to ship internationally? Are there any laws and regulations for shipping products internationally you need to know about?

Make sure to check out our September issue, which will answer all these questions and plenty more about everything to do with

Mediterranean countries have seen an influx of international courier

International Couriers.

services becoming more readily available, but what has this meant for their freight forwarding industry? Nine of the top 20 cargo ports

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Matt Dailly, Editor, FORWARDER magazine

JANUARY

FEBRUARY

MARCH

APRIL

‘Temp. controlled’

‘NVOCCs’

‘Euro road’

‘Project cargo’

Liverpool | N. Wales Indian subcontinent

Manchester Australasia

Yorkshire The Americas

North East Benelux

MAY

JUNE

JULY

AUGUST

‘Supply Chain’

‘Software & tech’

‘UK distribution’

‘Air freight’

Scotland Far East

Northern Ireland Africa

South West Middle East

Solent Scandinavia

SEPTEMBER

OCTOBER

NOVEMBER

DECEMBER

‘International courier’

‘Warehousing’

‘Ocean freight’

‘Vehicles & equipment’

Midlands Mediterranean

Heathrow | London Eastern Europe

Essex | Kent | Sussex Iberia

Felixstowe | Ipswich Western Europe

FORWARDER FEATURES

WHAT WE’RE TALKING ABOUT AND WHEN

N.B. this content is subject to change and we will do our best to inform the readers of any alterations made.

FORWARDER magazine

August 2017

75

PROJECT CARGO

SUPPLY CHAIN

THE EURO ROAD ISSUE

THE TEMPERATURE CONTROLLED ISSUE

THE NVOCC ISSUE

THE SHIPPING & CONTAINERS ISSUE

THE ROAD & RAIL ISSUE

THE AIR FREIGHT ISSUE

THE SECURITY ISSUE

THE TIME-CRITICAL ISSUE

THE REEFER ISSUE

THE BREXIT ISSUE

THE DOMESTIC ISSUE

THE ECO ISSUE

MULTIMODAL 2016

ANDREW MAY, DHL FREIGHT

NEXT MONTH

76 SWITZERLAND & AUSTRALASIA

EASTERN EUROPE & AFRICA

GERMANY & THE MIDDLE EAST

SOUTH AFRICA & MEDITERRANEAN

CANADA & TURKEY

SPENCER & BRADLEY WALLER, ALLIANCE SHIPPING GROUP

USA & FRANCE

KEVIN BRADY, WOODLAND GROUP IRELAND

BENELUX & SOUTH AMERICA

JOHN WILLIAMS, MARITIME TRANSPORT

Express vans, 7.5 /7.5 Express vans, Express vans, 7.5 // MOVEITLIKE MOVEITLIKE MOVEITLIKE 1717 tonners, 13.6 17 tonners,13.6 13.6 tonners, metre artics with 222 metre artics with metre artics with SITESTATISTICS SITESTATISTICS SITESTATISTICS drivers drivers drivers

INDIA & SPAIN

FORWARDER magazine UK DISTRIBUTION Į SOUTH WEST & MIDDLE EAST Į IDRISS AL RIFAI, FETCHR

� HONG KONG & JAPAN Į � LEE GRIFFITHS, NNR GLOBAL LOGISTICS SOFTWARE & TECH Į

THE THE THE THE THE

NICK PLATTS, HEATHROW

IAN MCCARTHY, ECU WORLDWIDE

ANDREW MITCHELL, DHL

PHIL DENTON, ITAL LOGISTICS

GRAEME UNDY, EDDIE STOBART

LEE ALDERMAN-DAVIS, LIGENTIA

ANDY MARTIN, MIQ LOGISTICS

STEPHEN BLYTH, DELAMODE GROUP

CARL PARTRIDGE, PRIORITY FREIGHT

HILARY DEVEY, PALL-EX GROUP

MATT BEECH, CEO OF MALTACOURT

August 2017 AUGUST άΪΫα 2017

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Freight Media isthat the prefect strategic growth partner for any logistics company aiming toaiming standto out fromout thefrom crowd. logistics company that isis aiming stand out from the crowd. logistics company that isto stand the crowd.

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Steve Adams

ALLIANCE:

6 JUNE ���� ΕΓΔ MAY ΕΓΔ AUGUST MARCH 6 6 6 JANUARY ΕΓΔ ���� MAY JULY DECEMBER MARCH 67 FEBRUARY JUNE 6 JULY SEPTEMBER FEBRUARY 6 NOVEMBER 6APRIL 6 OCTOBER 2016 AUGUST 6

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Six best practices will unfairly punish logistics industry The FTA the of UK air freight The truth about air pollution & trade road freight do we go here?

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DISRUPTION TO I.T. prices & transit times REDUCING CARBON EMISSIONS HAPPY BIRTHDAY! prices & transit times THRIVE IN CHINA SPECIALIST MULTIMODAL PACKING 2017 AIR FREIGHT prices & transit times SAMSUNG'S 'SAFETY TRUCK' NO ADDRESS, NO PROBLEM CCTV SYSTEM DELIVERING INYOUR M.E.N.A. CABOTAGE OPERATIONS USA TIME-CRITICAL TECHNOLOGY LOCAL KNOWLEDGE Velta usHIGH-END throught theBREXIT... new rules ...toguides the Port of Britain COOL RUNNINGS Are you meeting the challenge?

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FREIGHTMEDIA PROVIDES AN OUTSOURCED MARKETING SOLUTION FOR THE FREIGHT INDUSTRY As well as complementing the efforts of the marketing teams of larger companies, it provides an excellent cost effective marketing solution for SME freight companies that are looking to increase their sales.

The Freight Media marketing team has put together a range of services that assist freight companies in increasing their market share. As logistics specialists we also appreciate that all freight

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companies are targeting different types of enquiries so we tailor our campaigns around our clients exact requirements.

Freight Media is the prefect strategic growth partner for any logistics company that is aiming to stand out from the crowd.

We have packages available to suit any marketing budget.

KATIE ELLIOTT KATIE@FREIGHT-MEDIA.COM +44 (0)1454 628 771

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