Best Virtual Free Pbx For Call Center Software
Call centers have always relied on technology to support their operations. One of the essential pieces of technology for call centers is their phone system. Traditionally, call centers used expensive and complex private branch exchange (PBX) systems. However, with the rise of Voice over Internet Protocol (VoIP) technology, call centers now have the option to use virtual free PBX systems like FreePBX to support their call center software.
What Is A Free Pbx System?
A Free PBX system is a software-based phone system that runs on a virtual machine or cloud server. It operates on the open-source Free PBX platform, a web-based graphical interface for managing Asterisk, an open-source PBX system.
Why Use A Free Pbx System For Call Center Software?
Using a Free PBX system for call center software offers several advantages. Here are some reasons why you should consider using a free PBX system for your call center software:
1. Cost-effective
Traditional PBX systems can be expensive to purchase, install, and maintain. A free PBX system like free PBX system is a cost-effective alternative that allows you to leverage VoIP technology to support your call center operations.
2. Scalable
As your call center grows, you need a phone system to grow with you. A free PBX system is highly scalable and easily expandable to support your growing call center.
3. Customizable
A free PBX system gives you complete control over your phone system. You can customize it to meet the specific needs of your call center and configure it to work with your call center software.
4. Easy to use
Unlike traditional PBX systems, which can be complex and challenging, a free PBX system is user-friendly and easy to manage. It has a graphical user interface allows you to configure and manage your phone system easily.
5. Flexibility
With a free PBX system, you can use any SIP-based VoIP phone or softphone, analog phone line, or trunk.
Best Virtual Free Pbx For Call Center Software
Several options are available for choosing the best virtual free PBX for call center software. Here are some of the best virtual free PBX options for call center software:
1. FreePBX
FreePBX is the most popular open-source PBX platform. It has a web-based graphical user interface that makes it easy to manage your phone system. FreePBX offers many features, including call recording, IVR, and routing. It is highly customizable and compatible with various call center software solutions.
2. AsteriskNOW
AsteriskNOW is a complete IP PBX system based on the Asterisk open-source PBX system. It has a web-based GUI makes it easy to configure and manage your phone system. AsteriskNOW offers many features, including voicemail, conferencing, Call recording, and more.
Aavaz PBX is incredibly user-friendly while offering all the features of high-end, premium PBX systems. SIP Trunks, GSM Gateways, and PRI Lines are compatible with Aavaz PBX. With no lock-in and assistance available if you'd like it, it supports ordinary SIP phones.
Elastix is an open-source unified communications solution based on the Asterisk opensource PBX system. It has a web-based GUI makes it easy to configure and manage your phone system. Elastix offers a wide range of features, including IVR, Call recording, conferencing, and more. It is highly customizable and compatible with various call center software solutions.
Issabel is an open-source unified communications solution based on the Asterisk opensource PBX system. It has a web-based GUI makes it easy to configure and manage your phone system. Issabel offers a wide range of features, including call recording, breaks, call details, number of calls per hour, waiting time for a response, login and logout times, number of successful incoming calls, monitoring of incoming calls, number of answered calls, IVR - Interactive Voice Response, Automatic call distribution, multi-language interface, Queue call handling, Call counting and many more.
3. Aavaz Free PBX 4. Elastix 5. Issabel